Top Call Center Services & Voice Services in Estonia
17 Companies
List of the Top Estonia Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves EstoniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves EstoniaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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See All Locations (5)L'viv, Ukraine
Naukova St, 7D
L'viv, Ukraine 7900031 - 40
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
40% Sales Outsourcing20% Corporate Training & Coaching15% Blockchain Marketing +2 services15% Public Relations10% Email MarketingSee all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
Reviews mention Exceeds expectations
Clients have expressed that Lialoom consistently exceeds expectations, particularly in their ability to generate a significant number of qualified leads through tailored campaigns. One client noted an impressive monthly booking rate of calls, which translated into opportunities and clients. The team's timely delivery and strong engagement were also highlighted, with feedback emphasizing their collaborative approach and willingness to customize strategies to meet specific client needs, reinforcing an overall sentiment of satisfaction and success.-
Sales Outsourcing for Software Dev Outsourcing Firm
5.0 Aug 26, 2024They actually exceeded our expectations by booking an impressive number of calls for us each month, with a good percentage of these turning into opportunities and then clients. They delivered on time and were very engaged. The strong and collaborative relationship between our teams significantly enhanced our efforts.
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More responsive than most other service providers
Get in TouchLialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (2)London, England
Boulevard Drive Collindale
London, England NW92 - 5
+44 7442434231
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$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Sales Outsourcing35% Direct Marketing15% Social Media MarketingSee all 1 projectsGRINFI is a lead generation company specializing in LinkedIn services. However, feedback indicates dissatisfaction with their performance, as they delivered only 4 leads instead of the promised 30 per month. The client's experience was overwhelmingly negative, with 100% of the feedback highlighting unmet promises and poor communication.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of GRINFI indicate significant dissatisfaction among clients, particularly regarding lead generation services. A CEO from SELLERLOGIC reported a stark contrast between promised and delivered results, receiving only four leads instead of the expected thirty per month. Communication was described as ineffective, with several delays noted. Overall, the sentiment reflects a lack of trust, with clients advising potential customers to reconsider their engagement with GRINFI due to unmet expectations and perceived dishonesty.Was this helpful?
Industry Experience
GRINFI has received critical feedback primarily from clients in the Software industry, particularly those involved in e-commerce. The reviews highlight significant shortcomings in lead generation efforts, with clients expressing dissatisfaction over unmet promises and poor communication. Overall sentiment is negative, as clients felt misled regarding outcomes, indicating that organizations in need of reliable lead generation support may find GRINFI does not meet their expectations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback highlights significant dissatisfaction regarding the company's cost and value for money. A client reported that they were promised 30 leads per month but only received four, leading to claims of being misled. Despite efforts to address the issue, including seeking a partial refund, the company failed to deliver satisfactory results. Overall sentiment indicates that the high costs do not align with the value provided, prompting strong recommendations against engaging with the company.Was this helpful?
See All Locations (1)Tallinn, Estonia
Kesklinna linnaosa, Vesivärava tn 50-201,
Tallinn, Estonia 1015221 - 30
+34662070840
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
80% Call Center Services20% Customer Service OutsourcingCSC Telecom is an answering service company based in Tallinn, Estonia. Established in 1995, the team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Tallinn, Estonia
Väike-Paala 1
Tallinn, Estonia 1141521 - 30
+372 610 9000
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
60% Call Center Services40% Customer Service OutsourcingRoheline Laine Green Wave is a phone answering service. Headquartered in Tallinn, Estonia, the agency was established in 2002. Their team offers Call Center Services and Customer Service
Read moreSee All Locations (1)Tallinn, Estonia
Peterburi tee 2f
Tallinn, Estonia 1141510 - 15
+372.603.0820
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UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
64% Call Center Services20% Other Digital Marketing16% Customer Service OutsourcingIP Callcenters, a small call center, is located in Tallinn, Estonia. Their services include Call Center Services and Other Digital Marketing.
Read moreSee All Locations (1)Tallinn, Estonia
Mustamäe tee 16
Tallinn, Estonia 106216 - 9
+372.699.9099
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$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Reviews mention Timely
Overall, client sentiment regarding Growtech's timeliness is overwhelmingly positive. Clients consistently noted that deliverables were met on time, with one stating, "Things were done on time" and another highlighting, "They always delivered on time." Communication was also praised, with clients appreciating the company's responsiveness and availability for questions. The efficiency in managing projects and meeting deadlines contributed significantly to client satisfaction.-
Lead Generation for Sales Headhunting Company
5.0 Aug 23, 2024Growtech provided results on time, and was responsive and reachable.
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Branding & Lead Generation for B2B Marketing Agency
4.5 Mar 22, 2024Everything was smooth and on time. I was in touch with the CEO of the company and he talked to me on a weekly basis and when it was required we talked more. I am very pleased with the level of communication.
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Sales Outsourcing for Shipping Company
5.0 Nov 16, 2023The agency respects commitments: targets were delivered on time and errors were minimal or eliminated instantly.
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Email Marketing for ERP Development Company
5.0 Oct 25, 2023Delivered on time; responded immediately.
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Lead Generation for AI-based Creative Analytics Company
4.5 May 8, 2023Yes, they were punctual and detailed.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Growtech highlight a strong performance, particularly in outreach efforts, with one client noting over 20 successful meetings from targeted outreach to 50 companies. The M&A Manager praised Growtech for their excellent project management, rating them 10/10, and noted a great culture fit and value for cost as key reasons for their selection. Overall, the feedback reflects a highly positive sentiment towards Growtech's effectiveness and professionalism.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Growtech for their competitive pricing and exceptional value for money. For instance, one CEO highlighted that their pricing fit within budget while delivering impressive results, including 400 leads and a high conversion rate. Another client emphasized the company's commitment to quality service and effective project management at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of Growtech's services.Was this helpful?
More responsive than most other service providers
Get in TouchGrowtech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
35% Accounting35% Sales Outsourcing30% Marketing StrategyAccounting company Outsource Work is located in Tallinn, Estonia and Austin, Texas. They provide Accounting and Sales Outsourcing and were established in 2023.
Read moreSee All Locations (1)Tallinn, Estonia
139c Pärnu maantee
Tallinn, Estonia 113172 - 5
+380 673130332
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$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
20% Call Center Services20% CRM Consulting and SI20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2004, Fontakt OÜ is a small Tallinn, Estonia-based social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
Read moreSee All Locations (1)Tallinn, Estonia
139b Pärnu maantee
Tallinn, Estonia 1131731 - 40
(+372) 555 97 089
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$1,000+< $25 / hr10 - 49Maardu, Estonia
Services provided
15% Call Center Services80% Translation5% TranscriptionTerratra OÜ is a Translation company. Based in Maardu, Estonia, the company focuses on Translation and Call Center Services.
Read moreSee All Locations (1)Maardu, Estonia
Estonia
Maardu, Estonia 7411110 - 15
+44 20 8638 0603
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
Services provided
80% Sales Outsourcing20% Application TestingSee all 9 projectsDatarob is a lead generation and digital marketing company that offers services such as database generation, email and LinkedIn outreach, and domain health management. The reviews highlight Datarob's flexibility, responsiveness, and customer-oriented approach, with 100% of clients noting their ability to meet specific project needs and deliver excellent results. Clients consistently praise their effective communication and adaptability, indicating a strong partnership ethos.
Reviews mention Easy to reach
Clients have expressed high satisfaction with Datarob's accessibility and communication. One CEO noted their 'real 24/7 availability' and highlighted effective collaboration through various channels, including Telegram and Google Meet. The team's responsiveness and flexibility were particularly commended, with seamless support and regular reporting enhancing the project's success. Overall, the sentiment regarding ease of communication is overwhelmingly positive, indicating Datarob's commitment to being easily reachable.-
Lead Generation for Software Development Company
5.0 Nov 4, 2021Datarob is an extra flexible and customer-oriented company. Real 24/7 availability.
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Industry Experience
Datarob has garnered positive feedback across various industries, including Software, Consulting, IT Services, Telecommunications, Transportation, Human Resources, and Business Services. Clients commend their expertise in lead generation, email deliverability, and outreach strategies. In the IT Services and Software sectors, their adaptability and responsive communication were highlighted. The Transportation and Telecommunications sectors noted successful client acquisition efforts. Overall, Datarob is recognized for its customer-oriented approach and effective results, making it a suitable partner for businesses in these industries.
Read All ReviewsSelect Industry to see insights
Software Consulting IT Services Telecommunications Transportation Information technology Human Resources Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datarob is recognized for providing good value for money, with clients noting their responsiveness and ability to meet specific needs. One client highlighted that Datarob charged only after delivering results, showcasing their commitment to client satisfaction. Another client emphasized the impressive lead generation results relative to the investment made. Overall, the sentiment reflects a strong appreciation for the balance between cost and the quality of services provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Services provided
45% Call Center Services55% Customer Service OutsourcingKontaktikeskus is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2009. The firm is based in Kesklinna, Estonia.
Read moreSee All Locations (1)Kesklinna, Estonia
Parda 8
Kesklinna, Estonia 10151372.630.4001
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$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Services provided
20% Business Consulting20% Manufacturing Consulting20% Procurement Support +2 services20% Sales Outsourcing20% Supply Chain ManagementFVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
Read moreSee All Locations (2)Tallinn, Estonia
5 Narva maantee
Tallinn, Estonia 101172 - 5
0379794567
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$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
Read moreSee All Locations (3)Warszawa, Poland
Al. Jerozolimskie str. 89/43
Warszawa, Poland 0521 - 30
+48 22 1530 003
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$1,000+< $25 / hr250 - 999Tallinn, Estonia
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Benalmádena, Spain
Avda. Salvador Vicente 20, Esq. C/Sidra, , Benalmádena
Benalmádena, Spain 2963150 - 75
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$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
14% Call Center Services40% Back Office Outsourcing16% Sales Outsourcing +3 services10% Customer Service Outsourcing10% Recruiting10% TranscriptionKatrium is a Back Office Outsourcing company. They provide Back Office Outsourcing and Sales Outsourcing and were launched in 2007. The firm is headquartered in Tallinn, Estonia.
Read moreSee All Locations (1)Tallinn, Estonia
J.Vilmsi 5-6
Tallinn, Estonia 10126+372.56.487.414
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$5,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Conversion Optimization10% Custom Software Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentCIMA Estonia is an Advertising company. They focus on Advertising and Branding and are located in Tallinn, Estonia.
Read moreSee All Locations (1)Tallinn, Estonia
Tammsaare tee 109
Tallinn, Estonia 129131
+372.686.80.70
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UndisclosedUndisclosed10,000+Dakar, Senegal
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Accra, Ghana
Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
Accra, Ghana101 - 150
+ 233 54 012 89 88
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List of the Top 2 Estonia Call Center Companies & Voice Services
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.3/40.016.8/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
6.8/40.02.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
64% Call Center Services36% Other -
$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
26.2/40.017.8/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Maardu, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Call Center Services55% Other -
$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Ability to deliver
11.8/40.00/20 Reviews4.7/10 Clients & Experience7.1/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other -
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
14% Call Center Services16% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10,000+Dakar, Senegal
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other
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