Top BPO Companies in Estonia
3 Leaders 15 Contenders
25 Companies
List of the Top Estonia BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves EstoniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves EstoniaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Proactive
Connext Global Solutions has received positive feedback regarding their proactive approach, particularly highlighted by a CEO who noted their ability to swiftly mobilize resources during the COVID-19 pandemic without service interruption. Clients commend Connext for their integrity and responsiveness, consistently demonstrating a commitment to enhancing processes and communication. Overall, the sentiment reflects a strong appreciation for their proactive support in addressing client needs and challenges.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
Read Full Review
Was this helpful?
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves EstoniaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
Tinkogroup
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Haapsalu, EstoniaServices provided
50% Data Annotation Services20% Back Office Outsourcing20% Sales Outsourcing +1 service10% Document Digitization & ManagementSee all 13 projectsTinkogroup is a data processing and digital solutions company, specializing in data annotation, lead generation, and database management services. Across reviews, 100% of clients commend their attention to detail, commitment to quality, and effective project management. Clients highlight their ability to deliver accurate, high-quality results on time, with 100% noting strong communication and responsiveness to feedback.
Reviews mention Experienced
Clients have expressed a highly positive sentiment regarding Tinkogroup's experience, highlighting their exceptional project management and commitment to quality. Notably, one client praised their 'quality and speed of work' that 'exceeded expectations,' while another appreciated their 'adaptability' and 'transparent communication.' The team consistently met deadlines and addressed issues effectively, demonstrating professionalism and expertise throughout the project, with no significant areas for improvement identified.-
Data Accuracy Verification for Online Technology Company
5.0 Feb 29, 2024The team effectively oversees the project, meeting deadlines and maintaining transparent communication throughout. They demonstrate adaptability, allocate resources efficiently, effectively address issues, and prioritise quality in their work. The quality and speed of their work exceeded our expectations.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Tinkogroup received positive feedback for their reliable project management and effective communication, with one client noting that delivery timelines became more predictable, enhancing training schedules. Their team excelled in handling subjective annotation tasks, actively engaging with project guidelines. The client highlighted the smooth process and absence of issues, indicating overall satisfaction with the value provided for the cost. Tinkogroup's responsiveness to evolving project needs was also commendable.Was this helpful?
Industry Experience
Tinkogroup has demonstrated strong expertise across various industries, including Business Services, Advertising & Marketing, Financial Services, Information Technology, Gaming, eCommerce, and Human Resources. Clients consistently praise their attention to detail, effective project management, and ability to deliver high-quality, reliable data solutions. Feedback indicates a positive sentiment in advertising and marketing, where lead generation and data accuracy were emphasized, while other sectors highlighted Tinkogroup's expertise in data processing and annotation. Overall, they are well-suited for projects requiring meticulous data management and innovative digital solutions.
Read All ReviewsSelect Industry to see insights
Human Resources Business services Financial services Information technology Publishing Software Gaming eCommerce IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tinkogroup for their competitive pricing and overall value for money. Multiple reviews highlight that Tinkogroup's pricing matched their budgets while delivering high-quality results. One client noted, 'Good value for cost,' while another stated, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both cost-effectiveness and the quality of service provided.Was this helpful?
-
-
$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
40% Sales Outsourcing20% Corporate Training & Coaching15% Blockchain Marketing +2 services15% Public Relations10% Email MarketingSee all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
Reviews mention Timely
Overall, client feedback regarding Lialoom's timeliness is positive. They consistently deliver items on time and maintain a proactive approach to project management. One client noted that Lialoom's team was responsive to requests and adjustments, contributing to smooth collaboration. Another client highlighted their timely delivery and engagement, which significantly enhanced their efforts. While some clients suggested more frequent updates could be beneficial, the general sentiment reflects a strong reliability in meeting deadlines.-
Sales Outsourcing for Software Dev Outsourcing Firm
5.0 Aug 26, 2024They delivered on time and were very engaged. The strong and collaborative relationship between our teams significantly enhanced our efforts. Friedrich (our account manager) was very attentive as well.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Lialoom's strong value for cost, noting that their services deliver substantial results without exceeding budget constraints. For instance, one client emphasized Lialoom's 'good value for cost' and another mentioned their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the financial investment, as clients reported improved sales performance and operational efficiency, reinforcing the perception of Lialoom as a cost-effective partner in achieving business objectives.Was this helpful?
More responsive than most other service providers
Get in TouchLialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves EstoniaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
$1,000+< $25 / hr50 - 249Serves EstoniaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.-
Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
Read Full Review -
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
Read Full Review
Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
View projects from:
This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
Was this helpful?
$100,000+Undisclosed10,000+Serves EstoniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
-
$5,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
15% Customer Service Outsourcing15% Media Planning & Buying10% Custom Software Development +13 services10% IT Managed Services10% Low/No Code Development8% Other Digital Marketing5% Advertising5% DevOps Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Other Marketing2% Back Office Outsourcing2% Business Consulting1% Computer Engineering1% Corporate Training & Coaching1% Document Digitization & ManagementSee all 3 projectsAttekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.
Reviews mention Results-oriented
The reviews highlight Attekmi's results-oriented approach, with clients praising their ability to deliver impressive ROI and ensure stable income. One client noted that Attekmi developed unique features tailored to specific business needs, illustrating their commitment to customer satisfaction. Additionally, project management was described as organized and timely, with no complaints regarding delays. Overall, clients express high satisfaction with Attekmi's responsiveness and the effectiveness of their solutions.-
RTB Platform Development for AdTech Company
5.0 May 29, 2025We reached impressive ROI results and ensured high and stable income. We also increased QPS capacities in certain regions. Absolutely no complaints. Everything was organized properly, so we experienced no delays.
Read Full Review
Was this helpful?
Industry Experience
Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Call Center Services25% Sales Outsourcing20% CRM Consulting and SI +1 service5% Market ResearchSee all 1 projectsFontakt is a leading B2B telemarketing and presales agency in the Baltic and Nordic region, providing high-performance calling services, lead generation, and sales process support for companies
Read more -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
60% Call Center Services40% Customer Service OutsourcingRoheline Laine Green Wave is a phone answering service. Headquartered in Tallinn, Estonia, the agency was established in 2002. Their team offers Call Center Services and Customer Service
Read more -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Sales Outsourcing35% Direct Marketing15% Social Media MarketingSee all 1 projectsGRINFI is a lead generation company specializing in LinkedIn services. However, feedback indicates dissatisfaction with their performance, as they delivered only 4 leads instead of the promised 30 per month. The client's experience was overwhelmingly negative, with 100% of the feedback highlighting unmet promises and poor communication.
Industry Experience
GRINFI has received critical feedback primarily from clients in the Software industry, particularly those involved in e-commerce. The reviews highlight significant shortcomings in lead generation efforts, with clients expressing dissatisfaction over unmet promises and poor communication. Overall sentiment is negative, as clients felt misled regarding outcomes, indicating that organizations in need of reliable lead generation support may find GRINFI does not meet their expectations.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates significant dissatisfaction with GRINFI's cost-effectiveness. One CEO reported paying a premium for a service that promised 30 leads per month but only delivered four, describing the experience as a 'lie' and a waste of money. Despite attempts to negotiate a partial refund due to poor performance, the company reportedly reversed its agreement. Overall, the sentiment reflects a lack of value for money, with clients advising potential customers to avoid GRINFI.Was this helpful?
-
UndisclosedUndisclosed2 - 9Rohuneeme, Estonia
Services provided
70% Sales Outsourcing25% Business Consulting5% Marketing StrategySalesmarket is a small Rohuneeme, Estonia-based Sales Outsourcing company. The team offers Sales Outsourcing and Business Consulting.
Read more -
Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves EstoniaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.
Reviews mention Dedicated
Clients have consistently praised Remote Team Solutions for their dedicated approach to recruitment and project management. One client noted their 'unwavering dedication to quality' and 'meticulous approach to screening,' which led to successful hires aligned with company culture. The team was commended for their 'prompt and clear communication' and their investment in client success, making the recruitment process feel seamless. Overall, the sentiment reflects high satisfaction with Remote Team Solutions' dedication to client needs and successful outcomes.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023What truly sets Remote Team Solutions apart is their dedication to streamlining the entire process. In the past, recruiting for remote positions often felt like searching for a needle in a haystack, but Remote Team Solutions made it feel like a breeze. Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized.
Read Full Review
Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
80% Call Center Services20% Customer Service OutsourcingCSC Telecom is an answering service company based in Tallinn, Estonia. Established in 1995, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
64% Call Center Services20% Other Digital Marketing16% Customer Service OutsourcingIP Callcenters, a small call center, is located in Tallinn, Estonia. Their services include Call Center Services and Other Digital Marketing.
Read more -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
40% Document Digitization & Management20% AI Development20% Robotics Process Automation +2 services10% AI Consulting10% Custom Software DevelopmentDocument Digitization & Management company MBIT-Consultants is headquartered in Kyiv, Ukraine and Tallinn, Estonia. The team offers Document Digitization & Management and Artificial Intelligence.
Read moreSee All Locations (2)Tallinn, Estonia
Harju maakond, Kesklinnalinnaosa Ahtri tn 12
Tallinn, Estonia 1015110 - 15
+491743896636
Was this helpful?
-
UndisclosedUndisclosed2 - 9Tallinn, Estonia
Services provided
30% Back Office Outsourcing30% Cybersecurity30% IT Managed Services +1 service10% BlockchainCappture is a small Back Office Outsourcing company headquartered in Tallinn, Estonia. The team offers Back Office Outsourcing and IT managed services.
Read more -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
35% Accounting35% Sales Outsourcing30% Marketing StrategyAccounting company Outsource Work is located in Tallinn, Estonia and Austin, Texas. They provide Accounting and Sales Outsourcing and were established in 2023.
Read more -
$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Industry Experience
Growtech has demonstrated expertise across various industries including construction, retail, advertising & marketing, logistics, and IT. Clients praised their effective outreach strategies, high conversion rates, and ability to deliver measurable results, with notable strengths in lead generation and sales support. Overall sentiment is positive, highlighting Growtech's adaptability, strong communication, and value for cost, making them a suitable partner for companies seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Retail Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remarked on Growtech's competitive pricing and excellent value for money. Feedback highlighted that their costs fit within budget constraints while delivering impressive outcomes, such as generating hundreds of leads and scheduling numerous meetings. One client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They delivered beyond what was agreed.' Overall, sentiment regarding cost-effectiveness and value was overwhelmingly positive across multiple reviews.Was this helpful?
View projects from:
Was this helpful?
See All Locations (3)Tallinn, Estonia
Lai 20, 10133 Tallinn, Estonia
Tallinn, Estonia 101331
Was this helpful?
-
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
50% Business Consulting30% Back Office Outsourcing20% Compliance ConsultingAddress In Estonia is a small Business Consulting company based in Tallinn, Estonia. Their services include Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Maardu, Estonia
Services provided
80% Translation15% Call Center Services5% TranscriptionTerratra OÜ is a Translation company. Based in Maardu, Estonia, the company focuses on Translation and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Tallinn, Estonia
Services provided
80% Sales Outsourcing20% Application TestingSee all 9 projectsDatarob is a lead generation and digital marketing company that specializes in creating customized contact databases, managing email and LinkedIn outreach campaigns, and providing strategic consulting. Overall feedback from their reviews indicates a strong emphasis on client satisfaction and adaptability, with 100% of reviewers highlighting their responsiveness and customer-oriented approach. Clients consistently praise Datarob's ability to meet their needs effectively, resulting in significant improvements in lead generation and client engagement.
Reviews mention Accessible
Clients have expressed a highly positive sentiment regarding Datarob's accessibility, highlighting their 'extra flexible and customer-oriented' approach. One CEO noted the availability of the team, stating it was 'real 24/7 availability,' which facilitated effective communication through various channels like Telegram, Google Meet, and email. This consistent support and responsiveness were instrumental in achieving successful project outcomes, demonstrating Datarob's commitment to being accessible to their clients.-
Lead Generation for Software Development Company
5.0 Nov 4, 2021We had a Telegram channel that we used to have everybody on the same page. We also used Google meet and Zoom for our calls. All the materials were shared via email. Datarob is an extra flexible and customer-oriented company. Real 24/7 availability.
Read Full Review
Was this helpful?
Industry Experience
Datarob has demonstrated expertise across various industries, notably in telecommunications, human resources, IT, and business services. Clients praised their adaptability, effective lead generation, and commitment to communication. Overall sentiment is positive, highlighting Datarob's strengths in understanding client needs, delivering measurable results, and maintaining flexibility. Companies seeking assistance in lead generation, database management, or outreach campaigns, particularly in tech and service-oriented sectors, would find Datarob to be a strong partner.
Read All ReviewsSelect Industry to see insights
Software Consulting IT Services Telecommunications Transportation Information technology Business services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Datarob's competitive pricing and excellent value for money. One CEO noted that Datarob charged only after delivering results, which was a significant advantage. Another client emphasized the impressive outcomes achieved, such as generating a large number of qualified leads, underscoring the company's effectiveness. Overall, clients express satisfaction with the cost relative to the quality of service and results, indicating a strong sentiment towards Datarob's pricing strategy.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Services provided
55% Customer Service Outsourcing45% Call Center ServicesKontaktikeskus is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2009. The firm is based in Kesklinna, Estonia.
Read more -
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
40% Back Office Outsourcing16% Sales Outsourcing14% Call Center Services +3 services10% Customer Service Outsourcing10% Recruiting10% TranscriptionKatrium is a Back Office Outsourcing company. They provide Back Office Outsourcing and Sales Outsourcing and were launched in 2007. The firm is headquartered in Tallinn, Estonia.
Read more -
$1,000+< $25 / hr250 - 999Tallinn, Estonia
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Tallinn, Estonia
Tartu mnt. 63, Entrance B,
Tallinn, Estonia 1011521 - 30
Was this helpful?
-
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
100% Back Office OutsourcingGrant Thornton is a Back Office Outsourcing company. Located in Tallinn, Estonia, the firm focuses on Back Office Outsourcing.
Read more -
$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
Read more -
$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Services provided
20% Business Consulting20% Manufacturing Consulting20% Procurement Support +2 services20% Sales Outsourcing20% Supply Chain ManagementFVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
Read moreSee All Locations (3)Tallinn, Estonia
5 Narva maantee
Tallinn, Estonia 101172 - 5
0379794567
Was this helpful?
-
$5,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Conversion Optimization10% Custom Software Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentCIMA Estonia is an Advertising company. They focus on Advertising and Branding and are located in Tallinn, Estonia.
Read more -
$5,000+$200 - $300 / hr50 - 249Tallinn, Estonia
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Tallinn, Estonia
Narva maantee 4
Tallinn, Estonia 101172 - 5
Was this helpful?
-
UndisclosedUndisclosed10,000+Tallinn, Estonia
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Tallinn, Estonia
Tartu mnt. 63, Entrance B, 10115, Tallinn
Tallinn, Estonia 10115151 - 200
+37 26 681062
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Estonia BPO Services
-
$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.1/40.016.6/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
24.2/40.015.8/20 Reviews0/10 Clients & Experience8.4/10 Market PresenceService focus
18% Back Office Outsourcing82% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
6.4/40.01.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Rohuneeme, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Tallinn, Estonia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
25.2/40.016.8/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Maardu, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Haapsalu, Estonia
Ability to deliver
33.2/40.017.6/20 Reviews9.2/10 Clients & Experience6.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.