Top BPO Companies in Estonia
3 Leaders 15 Contenders
25 Companies
List of the Top Estonia BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves EstoniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves EstoniaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
Was this helpful?
$1,000+< $25 / hr50 - 249Serves EstoniaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Detail-oriented
Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs.-
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
Read Full Review
Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
View projects from:
This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Haapsalu, Estonia
Services provided
50% Data Annotation Services20% Back Office Outsourcing20% Sales Outsourcing +1 service10% Document Digitization & ManagementSee all 13 projectsTinkogroup is a data processing and digital solutions company, specializing in data annotation, lead generation, and database management services. Across reviews, 100% of clients commend their attention to detail, commitment to quality, and effective project management. Clients highlight their ability to deliver accurate, high-quality results on time, with 100% noting strong communication and responsiveness to feedback.
Reviews mention Unique expertise
Client feedback highlights Tinkogroup's unique expertise, particularly in their thorough verification of educational databases. One client praised their 'young and enthusiastic staff' for being 'well educated and professional,' demonstrating a strong alignment with client needs. The prompt responses and adherence to instructions further underscore their expertise. Overall, the sentiment regarding Tinkogroup's unique capabilities is highly positive, with no areas for improvement mentioned.-
Back-Office Outsourcing for Education Publishing Company
5.0 Apr 4, 2024I'm mostly impressed by Tinkogroup's young and enthusiastic staff. Definitely very well educated and professional in their approach to meeting our needs.
Read Full Review -
Email Mktg & Lead Gen for B2B AI MarTech Company
5.0 Feb 20, 2025What stood out most about Tinkogroup was their attention to detail, data accuracy, and dedication to delivering results. Their data quality was exceptional, with minimal bounce rates and high deliverability. Their expertise in email list-building truly sets them apart.
Read Full Review
Was this helpful?
Industry Experience
Tinkogroup has demonstrated strong expertise across various industries, including Business Services, Advertising & Marketing, Financial Services, Information Technology, Gaming, eCommerce, and Human Resources. Clients consistently praise their attention to detail, effective project management, and ability to deliver high-quality, reliable data solutions. Feedback indicates a positive sentiment in advertising and marketing, where lead generation and data accuracy were emphasized, while other sectors highlighted Tinkogroup's expertise in data processing and annotation. Overall, they are well-suited for projects requiring meticulous data management and innovative digital solutions.
Read All ReviewsSelect Industry to see insights
Human Resources Business services Financial services Information technology Publishing Software Gaming eCommerce IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tinkogroup for their competitive pricing and overall value for money. Multiple reviews highlight that Tinkogroup's pricing matched their budgets while delivering high-quality results. One client noted, 'Good value for cost,' while another stated, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both cost-effectiveness and the quality of service provided.Was this helpful?
See All Locations (3)Haapsalu, Estonia
Uus-Sadama tänav 29/1-3
Haapsalu, Estonia 905021
+380950954691
Was this helpful?
-
-
$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
40% Sales Outsourcing20% Corporate Training & Coaching15% Blockchain Marketing +2 services15% Public Relations10% Email MarketingSee all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
Reviews mention Knowledgeable
Clients consistently describe Lialoom as knowledgeable and adept at providing tailored solutions. For instance, a CEO noted their expertise in refining sales strategies and delivering effective training, which significantly improved operational efficiency. The feedback highlights Lialoom's ability to understand client needs and adapt accordingly, although there is a suggestion for more industry-specific customization. Overall, the sentiment regarding Lialoom's knowledge is highly positive, emphasizing their commitment to helping clients achieve their objectives.-
Sales Training & Outsourcin for Advertising Network
5.0 Jan 19, 2025What stood out about Lialoom was their ability to tailor solutions to our needs. They’re knowledgeable, easy to work with, and focused on helping us improve sales and grow our business.
Read Full Review
Was this helpful?
Industry Experience
Lialoom has received positive feedback across various industries, including Advertising & Marketing, Information Technology, and recruitment services. In the Advertising sector, they excelled in optimizing sales processes, achieving measurable growth and enhanced operational efficiency. Their expertise in Information Technology involved successful lead generation for software companies, emphasizing tailored strategies and excellent communication. Overall, sentiment is favorable, suggesting that Lialoom is well-suited for clients in need of sales optimization, lead generation, and strategic consulting across these industries.
Read All ReviewsSelect Industry to see insights
Information technology Advertising & marketing Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Lialoom's strong value for cost, noting that their services deliver substantial results without exceeding budget constraints. For instance, one client emphasized Lialoom's 'good value for cost' and another mentioned their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the financial investment, as clients reported improved sales performance and operational efficiency, reinforcing the perception of Lialoom as a cost-effective partner in achieving business objectives.Was this helpful?
More responsive than most other service providers
Get in TouchLialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves EstoniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
Read Full Review -
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
UndisclosedUndisclosed250 - 999Serves EstoniaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Passionate about their work
Client feedback highlights Remote Team Solutions' passion for their work, emphasizing their deep understanding of client needs and commitment to success. One client noted, 'Their unwavering dedication to quality' and 'passion for connecting the right professionals' significantly transformed their remote teams. The personalized and responsive service provided throughout the recruiting process showcases their genuine investment in client success, reinforcing the overall sentiment that Remote Team Solutions excels in fostering strong partnerships.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients. Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
$1,000+< $25 / hr50 - 249Serves EstoniaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Experienced
Clients express high satisfaction with TECHSPEED INC's professionalism and experience. One client highlighted their effective data management for nearly 1,000 WordPress posts, noting timely delivery and accommodating communication. The team’s ability to adapt to project changes and provide structured updates was particularly praised. Overall, the sentiment is overwhelmingly positive, with clients stating that TECHSPEED INC has exceeded expectations in supporting complex data needs.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
Read Full Review
Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
-
-
$5,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
15% Customer Service Outsourcing15% Media Planning & Buying10% Custom Software Development +13 services10% IT Managed Services10% Low/No Code Development8% Other Digital Marketing5% Advertising5% DevOps Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Other Marketing2% Back Office Outsourcing2% Business Consulting1% Computer Engineering1% Corporate Training & Coaching1% Document Digitization & ManagementSee all 3 projectsAttekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.
Reviews mention Well-organized projects
Clients have consistently praised Attekmi for their well-organized project management, noting that there were no delays throughout the process. One client highlighted the seamless setup and testing of their platform, emphasizing that all functionalities were delivered as promised. Additionally, feedback indicated that Attekmi's responsiveness to client needs and their tailored approach contributed to the project's success, with one client stating, 'We got exactly what we expected, and even more.' Overall, the sentiment reflects strong satisfaction with project organization.-
RTB Platform Development for AdTech Company
5.0 May 29, 2025Absolutely no complaints. Everything was organized properly, so we experienced no delays. And, as I already mentioned, Attekmi developed several unique features specifically for our business, which illustrates their approach to customer needs.
Read Full Review
Was this helpful?
Industry Experience
Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Call Center Services25% Sales Outsourcing20% CRM Consulting and SI +1 service5% Market ResearchSee all 1 projectsFontakt is a leading B2B telemarketing and presales agency in the Baltic and Nordic region, providing high-performance calling services, lead generation, and sales process support for companies
Read more -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
60% Call Center Services40% Customer Service OutsourcingRoheline Laine Green Wave is a phone answering service. Headquartered in Tallinn, Estonia, the agency was established in 2002. Their team offers Call Center Services and Customer Service
Read more -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
50% Sales Outsourcing35% Direct Marketing15% Social Media MarketingSee all 1 projectsGRINFI is a lead generation company specializing in LinkedIn services. However, feedback indicates dissatisfaction with their performance, as they delivered only 4 leads instead of the promised 30 per month. The client's experience was overwhelmingly negative, with 100% of the feedback highlighting unmet promises and poor communication.
Industry Experience
GRINFI has received critical feedback primarily from clients in the Software industry, particularly those involved in e-commerce. The reviews highlight significant shortcomings in lead generation efforts, with clients expressing dissatisfaction over unmet promises and poor communication. Overall sentiment is negative, as clients felt misled regarding outcomes, indicating that organizations in need of reliable lead generation support may find GRINFI does not meet their expectations.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates significant dissatisfaction with GRINFI's cost-effectiveness. One CEO reported paying a premium for a service that promised 30 leads per month but only delivered four, describing the experience as a 'lie' and a waste of money. Despite attempts to negotiate a partial refund due to poor performance, the company reportedly reversed its agreement. Overall, the sentiment reflects a lack of value for money, with clients advising potential customers to avoid GRINFI.Was this helpful?
-
UndisclosedUndisclosed2 - 9Rohuneeme, Estonia
Services provided
70% Sales Outsourcing25% Business Consulting5% Marketing StrategySalesmarket is a small Rohuneeme, Estonia-based Sales Outsourcing company. The team offers Sales Outsourcing and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
80% Call Center Services20% Customer Service OutsourcingCSC Telecom is an answering service company based in Tallinn, Estonia. Established in 1995, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Services provided
64% Call Center Services20% Other Digital Marketing16% Customer Service OutsourcingIP Callcenters, a small call center, is located in Tallinn, Estonia. Their services include Call Center Services and Other Digital Marketing.
Read more -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
40% Document Digitization & Management20% AI Development20% Robotics Process Automation +2 services10% AI Consulting10% Custom Software DevelopmentDocument Digitization & Management company MBIT-Consultants is headquartered in Kyiv, Ukraine and Tallinn, Estonia. The team offers Document Digitization & Management and Artificial Intelligence.
Read moreSee All Locations (2)Tallinn, Estonia
Harju maakond, Kesklinnalinnaosa Ahtri tn 12
Tallinn, Estonia 1015110 - 15
+491743896636
Was this helpful?
-
UndisclosedUndisclosed2 - 9Tallinn, Estonia
Services provided
30% Back Office Outsourcing30% Cybersecurity30% IT Managed Services +1 service10% BlockchainCappture is a small Back Office Outsourcing company headquartered in Tallinn, Estonia. The team offers Back Office Outsourcing and IT managed services.
Read more -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
35% Accounting35% Sales Outsourcing30% Marketing StrategyAccounting company Outsource Work is located in Tallinn, Estonia and Austin, Texas. They provide Accounting and Sales Outsourcing and were established in 2023.
Read more -
$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Industry Experience
Growtech has demonstrated expertise across various industries including construction, retail, advertising & marketing, logistics, and IT. Clients praised their effective outreach strategies, high conversion rates, and ability to deliver measurable results, with notable strengths in lead generation and sales support. Overall sentiment is positive, highlighting Growtech's adaptability, strong communication, and value for cost, making them a suitable partner for companies seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Retail Other Industry Consulting Advertising & marketing Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remarked on Growtech's competitive pricing and excellent value for money. Feedback highlighted that their costs fit within budget constraints while delivering impressive outcomes, such as generating hundreds of leads and scheduling numerous meetings. One client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They delivered beyond what was agreed.' Overall, sentiment regarding cost-effectiveness and value was overwhelmingly positive across multiple reviews.Was this helpful?
See All Locations (3)Tallinn, Estonia
Lai 20, 10133 Tallinn, Estonia
Tallinn, Estonia 101331
Was this helpful?
-
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Services provided
50% Business Consulting30% Back Office Outsourcing20% Compliance ConsultingAddress In Estonia is a small Business Consulting company based in Tallinn, Estonia. Their services include Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Maardu, Estonia
Services provided
80% Translation15% Call Center Services5% TranscriptionTerratra OÜ is a Translation company. Based in Maardu, Estonia, the company focuses on Translation and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Tallinn, Estonia
Services provided
80% Sales Outsourcing20% Application TestingSee all 9 projectsDatarob is a lead generation and digital marketing company that specializes in creating customized contact databases, managing email and LinkedIn outreach campaigns, and providing strategic consulting. Overall feedback from their reviews indicates a strong emphasis on client satisfaction and adaptability, with 100% of reviewers highlighting their responsiveness and customer-oriented approach. Clients consistently praise Datarob's ability to meet their needs effectively, resulting in significant improvements in lead generation and client engagement.
Reviews mention Transparent
Clients have consistently praised Datarob for their transparency throughout the project process. One client highlighted their 'willingness to help' and noted that the 'transparency of the entire process' was a significant advantage. Regular communication and feedback loops were established, further reinforcing this sentiment. Overall, the feedback indicates a strong positive sentiment towards Datarob's commitment to maintaining an open and transparent working relationship.-
Market Research for Transportation Company
5.0 Mar 30, 2021We were in touch with the entire project Team on a daily basis via Telegram chat and have contacted the CSM via phone once any urgent matters occured. We had weekly meetings with the Data Research Team Lead and CSM to share feedback and our corrections on the Ideal Customer Profile. The transparency of the entire process is another 'pro' of working with Datarob.
Read Full Review
Was this helpful?
Industry Experience
Datarob has demonstrated expertise across various industries, notably in telecommunications, human resources, IT, and business services. Clients praised their adaptability, effective lead generation, and commitment to communication. Overall sentiment is positive, highlighting Datarob's strengths in understanding client needs, delivering measurable results, and maintaining flexibility. Companies seeking assistance in lead generation, database management, or outreach campaigns, particularly in tech and service-oriented sectors, would find Datarob to be a strong partner.
Read All ReviewsSelect Industry to see insights
Software Consulting IT Services Telecommunications Transportation Information technology Business services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Datarob's competitive pricing and excellent value for money. One CEO noted that Datarob charged only after delivering results, which was a significant advantage. Another client emphasized the impressive outcomes achieved, such as generating a large number of qualified leads, underscoring the company's effectiveness. Overall, clients express satisfaction with the cost relative to the quality of service and results, indicating a strong sentiment towards Datarob's pricing strategy.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Services provided
55% Customer Service Outsourcing45% Call Center ServicesKontaktikeskus is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2009. The firm is based in Kesklinna, Estonia.
Read more -
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
40% Back Office Outsourcing16% Sales Outsourcing14% Call Center Services +3 services10% Customer Service Outsourcing10% Recruiting10% TranscriptionKatrium is a Back Office Outsourcing company. They provide Back Office Outsourcing and Sales Outsourcing and were launched in 2007. The firm is headquartered in Tallinn, Estonia.
Read more -
$1,000+< $25 / hr250 - 999Tallinn, Estonia
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Tallinn, Estonia
Tartu mnt. 63, Entrance B,
Tallinn, Estonia 1011521 - 30
Was this helpful?
-
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Services provided
100% Back Office OutsourcingGrant Thornton is a Back Office Outsourcing company. Located in Tallinn, Estonia, the firm focuses on Back Office Outsourcing.
Read more -
$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
Read more -
$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Services provided
20% Business Consulting20% Manufacturing Consulting20% Procurement Support +2 services20% Sales Outsourcing20% Supply Chain ManagementFVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
Read moreSee All Locations (3)Tallinn, Estonia
5 Narva maantee
Tallinn, Estonia 101172 - 5
0379794567
Was this helpful?
-
$5,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Conversion Optimization10% Custom Software Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentCIMA Estonia is an Advertising company. They focus on Advertising and Branding and are located in Tallinn, Estonia.
Read more -
$5,000+$200 - $300 / hr50 - 249Tallinn, Estonia
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Tallinn, Estonia
Narva maantee 4
Tallinn, Estonia 101172 - 5
Was this helpful?
-
UndisclosedUndisclosed10,000+Tallinn, Estonia
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Tallinn, Estonia
Tartu mnt. 63, Entrance B, 10115, Tallinn
Tallinn, Estonia 10115151 - 200
+37 26 681062
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Estonia BPO Services
-
$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.1/40.016.6/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
24.2/40.015.8/20 Reviews0/10 Clients & Experience8.4/10 Market PresenceService focus
18% Back Office Outsourcing82% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
6.4/40.01.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Rohuneeme, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Tallinn, Estonia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Ability to deliver
25/40.016.6/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr2 - 9Tallinn, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Maardu, Estonia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Kesklinna, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Tallinn, Estonia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Haapsalu, Estonia
Ability to deliver
33/40.017.4/20 Reviews9.2/10 Clients & Experience6.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
Latest BPO Articles
See all articles
How to Choose a 3PL: 5 Mistakes E-Commerce Brands Make
Learn how to choose a 3PL that fits your channel mix, avoids hidden costs, and scales with your brand. Real selection criteria, and top providers compared.
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.