Top BPO Companies in Estonia

Ratings Updated: March 4, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Estonia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Estonia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Estonia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext reflect a positive overall sentiment, highlighting their effective call center services and strong project management. Clients commend the team's responsiveness and impressive hiring processes. One client noted a decrease in guest complaints and improved reservation accuracy, while another emphasized enhanced workload balance and supervisory opportunities for existing staff. Suggestions for improvement include additional employee training, but overall satisfaction remains high, with clients valuing alignment in company values and effective communication.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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Lialoom

5.0 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

Tallinn, Estonia

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

15% Blockchain Marketing +2 services

15% Public Relations

10% Email Marketing

Lialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.

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Reviews mention Hard working
Clients consistently commend Lialoom for their hard-working nature, highlighting their proactivity and outstanding dedication. One client noted the team's responsiveness to needs, emphasizing their consistent reporting that facilitated data-driven improvements. Additionally, the personalized and transparent approach of Lialoom was particularly praised, indicating a strong commitment to client success. Overall, the sentiment reflects a high level of appreciation for the effort and dedication exhibited throughout the partnership.

Appointment Setting for Software Development Company

5.0 Mar 27, 2024

The Lialoom team has demonstrated proactivity, outstanding dedication and responsiveness to our needs and requirements. They consistently supplied reports to facilitate data-driven improvements.
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Industry Experience

Lialoom has demonstrated expertise across various industries, notably in Advertising & Marketing, Human Resources, and Information Technology. Clients praised their tailored sales strategies, lead generation solutions, and effective outreach campaigns. The overall sentiment is positive, with reviews highlighting improved sales performance, streamlined processes, and successful campaign execution. Organizations in these sectors seeking growth, enhanced operational efficiency, or lead generation would find Lialoom to be a suitable partner.
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Advertising & marketing Human Resources Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight Lialoom's strong value for cost, with feedback indicating that their services are well-priced relative to the quality delivered. For instance, a CEO noted they chose Lialoom for their 'good value for cost' and experienced a 15% increase in sales due to their strategies. Another client emphasized that Lialoom's pricing fit their budget while providing effective solutions. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of services rendered.
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More responsive than most other service providers

Lialoom is very responsive
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Attekmi

4.8 3 reviews

$5,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

15% Customer Service Outsourcing

15% Media Planning & Buying

10% Custom Software Development +13 services

10% IT Managed Services

10% Low/No Code Development

8% Other Digital Marketing

5% Advertising

5% DevOps Managed Services

5% IT Strategy Consulting

5% Marketing Strategy

5% Other Marketing

2% Back Office Outsourcing

2% Business Consulting

1% Computer Engineering

1% Corporate Training & Coaching

1% Document Digitization & Management

Attekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.

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Reviews mention Results-oriented
The reviews highlight Attekmi's results-oriented approach, with clients praising their ability to deliver impressive ROI and ensure stable income. One client noted that Attekmi developed unique features tailored to specific business needs, illustrating their commitment to customer satisfaction. Additionally, project management was described as organized and timely, with no complaints regarding delays. Overall, clients express high satisfaction with Attekmi's responsiveness and the effectiveness of their solutions.

RTB Platform Development for AdTech Company

5.0 May 29, 2025

We reached impressive ROI results and ensured high and stable income. We also increased QPS capacities in certain regions. Absolutely no complaints. Everything was organized properly, so we experienced no delays.
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Industry Experience

Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.
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Israel (1) Poland (1) Uruguay (1)

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Featured

What are Featured Providers?
Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Estonia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Trustworthy
Client feedback consistently highlights Remote CoWorker's trustworthiness. One client noted their virtual assistant was 'wonderful' and 'exceeded all expectations', while another emphasized the company's overall reliability. They appreciated the alignment of company values and the responsiveness to concerns. Despite minor suggestions for managerial professionalism, the overall sentiment is positive, with clients expressing confidence in the company's integrity and commitment to quality service.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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19 of 19 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 19 times in the past 6 months
Recent feedback on Remote CoWorker highlights their reliability and efficiency across various projects. Clients noted timely task completion, effective communication, and high-quality support. For instance, one client praised their assistant for improving productivity by 30% and another highlighted the seamless onboarding process. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction with the team's professionalism and ability to meet specific needs without requiring repeated follow-ups.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Estonia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Estonia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, reviews for Select VoiceCom reflect a positive sentiment, highlighting their strong organizational skills and effective communication. Clients appreciate the company's alignment with their values and the personalized approach taken by the team. One client noted their responsiveness within 24 hours and openness to feedback as significant strengths. Overall, clients express satisfaction with the talent acquisition results, indicating successful project outcomes without any noted areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Fontakt OÜ

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

50% Call Center Services

25% Sales Outsourcing

20% CRM Consulting and SI +1 service

5% Market Research

Based in Tallinn, Estonia and Riga, Latvia, Fontakt OÜ is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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Roheline Laine Green Wave

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Roheline Laine Green Wave is a phone answering service. Headquartered in Tallinn, Estonia, the agency was established in 2002. Their team offers Call Center Services and Customer Service
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GRINFI

0.5 1 review

$1,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

50% Sales Outsourcing

35% Direct Marketing

15% Social Media Marketing

GRINFI is a lead generation company specializing in LinkedIn services. However, feedback indicates dissatisfaction with their performance, as they delivered only 4 leads instead of the promised 30 per month. The client's experience was overwhelmingly negative, with 100% of the feedback highlighting unmet promises and poor communication.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed significant dissatisfaction with GRINFI's performance, particularly regarding lead generation. One CEO reported receiving only four leads instead of the promised thirty, citing poor communication and management. There were also complaints about a lack of accountability, with a request for a partial refund ultimately denied. Overall, the sentiment is overwhelmingly negative, with clients advising potential buyers to reconsider engaging with GRINFI.
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Industry Experience

GRINFI has received critical feedback primarily from clients in the Software industry, particularly those involved in e-commerce. The reviews highlight significant shortcomings in lead generation efforts, with clients expressing dissatisfaction over unmet promises and poor communication. Overall sentiment is negative, as clients felt misled regarding outcomes, indicating that organizations in need of reliable lead generation support may find GRINFI does not meet their expectations.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
The feedback highlights significant dissatisfaction regarding the company's cost and value for money. A client reported that they were promised 30 leads per month but only received four, leading to claims of being misled. Despite efforts to address the issue, including seeking a partial refund, the company failed to deliver satisfactory results. Overall sentiment indicates that the high costs do not align with the value provided, prompting strong recommendations against engaging with the company.
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Salesmarket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Rohuneeme, Estonia

Services provided

70% Sales Outsourcing

25% Business Consulting

5% Marketing Strategy

Salesmarket is a small Rohuneeme, Estonia-based Sales Outsourcing company. The team offers Sales Outsourcing and Business Consulting.
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CSC Telecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

CSC Telecom is an answering service company based in Tallinn, Estonia. Established in 1995, the team specializes in Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Estonia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Estonia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Singapore (7) Germany (1) Spain (1) United States (1)

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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000
101 - 150

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Big Outsource

5.0 48 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Estonia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Easy to work with
Clients consistently praised Big Outsource for being dependable and easy to work with. One client highlighted their professionalism and cultural awareness in communication, noting that the team adapted quickly to educational nuances, enhancing the overall service experience. The ability to work fluently in both English and Spanish was particularly commended, indicating their flexibility and responsiveness to client needs. Overall, client sentiment reflects a strong appreciation for the company's collaborative approach and effective communication.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

Their ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. They’re dependable and easy to work with.
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Back Office Outsourcing for Visualization Studio

5.0 Sep 18, 2025

Their approach was straightforward but effective. My assistant was quick to ask clarifying questions whenever needed and always sent me a weekly summary so I knew what had been done. I never felt out of the loop.
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3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Big Outsource highlight a strong overall sentiment, with clients praising their responsiveness and ability to streamline operations. Notably, one client reported a 30% improvement in project turnaround times and zero email backlog, while another mentioned a 70% reduction in admin workload. Clients appreciated the proactive communication and consistency in quality, describing Big Outsource as a reliable partner. Suggestions for improvement included more proactive recommendations for tools, but these were not seen as significant issues.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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IP Callcenters

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

64% Call Center Services

20% Other Digital Marketing

16% Customer Service Outsourcing

IP Callcenters, a small call center, is located in Tallinn, Estonia. Their services include Call Center Services and Other Digital Marketing.
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MBIT-Consultants

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

40% Document Digitization & Management

20% AI Development

20% Robotics Process Automation +2 services

10% AI Consulting

10% Custom Software Development

Document Digitization & Management company MBIT-Consultants is headquartered in Kyiv, Ukraine and Tallinn, Estonia. The team offers Document Digitization & Management and Artificial Intelligence.
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Tallinn, Estonia

Harju maakond, Kesklinnalinnaosa Ahtri tn 12
Tallinn, Estonia 10151
10 - 15

+491743896636

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Featured

What are Featured Providers?
Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Estonia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Easy to work with
Clients consistently express high satisfaction with Remote Team Solutions, highlighting their reliability and organizational skills. One client noted their project management as 'incredibly organized' and emphasized their responsiveness, stating they feel like a 'true part of our team.' Another client praised the ease of communication and the efficient hiring process. Overall, the sentiment reflects that Remote Team Solutions is easy to work with, fostering effective collaboration and timely delivery of services.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Cappture

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tallinn, Estonia

Services provided

30% Back Office Outsourcing

30% Cybersecurity

30% IT Managed Services +1 service

10% Blockchain

Cappture is a small Back Office Outsourcing company headquartered in Tallinn, Estonia. The team offers Back Office Outsourcing and IT managed services.
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Outsource Work

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Tallinn, Estonia

Services provided

35% Accounting

35% Sales Outsourcing

30% Marketing Strategy

Accounting company Outsource Work is located in Tallinn, Estonia and Austin, Texas. They provide Accounting and Sales Outsourcing and were established in 2023.
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Growtech

4.9 23 reviews

$1,000+

$50 - $99 / hr

10 - 49

Tallinn, Estonia

Services provided

70% Sales Outsourcing

20% Email Marketing

10% Business Consulting

Growtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.

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Reviews mention High-quality work
Clients have consistently praised Growtech for delivering high-quality work, particularly in lead generation. One client noted the provision of over 3000 high-quality leads monthly with a low bounce rate, emphasizing their satisfaction with the results. Another client highlighted Growtech's commitment to producing clean, precise lists of decision-makers, which exceeded expectations. Overall, the sentiment reflects strong approval of Growtech's expertise and dedication to achieving client business goals.

Sales Outsourcing & Recruiting Services for Sales Tech Company

5.0 Apr 8, 2024

Attention to detail was of utmost importance for us and they did an excellent job.
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Branding & Lead Generation for B2B Marketing Agency

4.5 Mar 22, 2024

Above the great communication, the results are unbelievable. They never promise things they can't deliver. After working with other vendors I was a bit skeptical about the KPIs yet they were able to deliver everything they promised.
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Lead Generation Services for Marketing Analytics Company

5.0 Apr 4, 2023

Growtech impressed me with its high-quality work, industry knowledge, and dedication to our business goals.
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Lead Generation for Solar Tech Solutions Provider

4.5 Dec 4, 2022

The quality was great, and the people we worked with were interested in our solution. GrowTech provided us with very clean lists. This was the least expected.
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Industry Experience

Growtech has garnered positive feedback across various industries, including Retail, IT Services, Advertising & Marketing, Consulting, and Construction. Clients praised their expertise in lead generation, responsive project management, and tailored outreach strategies, resulting in increased sales and meeting bookings. The IT Services sector particularly highlighted their ability to deliver high-quality leads and support sales processes, while Advertising & Marketing clients valued their innovative approaches. Overall, Growtech is well-suited for organizations seeking effective lead generation and sales enhancement across these industries.
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Select Industry to see insights

Retail IT Services Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction

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More responsive than most other service providers

Growtech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Lithuania (12) Israel (3) Estonia (1) Netherlands (1) Sweden (1)

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Address In Estonia

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Tallinn, Estonia

Services provided

50% Business Consulting

30% Back Office Outsourcing

20% Compliance Consulting

Address In Estonia is a small Business Consulting company based in Tallinn, Estonia. Their services include Business Consulting and Back Office Outsourcing.
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Terratra OÜ

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Maardu, Estonia

Services provided

80% Translation

15% Call Center Services

5% Transcription

Terratra OÜ is a Translation company. Based in Maardu, Estonia, the company focuses on Translation and Call Center Services.
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Datarob

4.9 9 reviews

$1,000+

< $25 / hr

10 - 49

Tallinn, Estonia

Services provided

80% Sales Outsourcing

20% Application Testing

Datarob is a lead generation and digital marketing company that offers services such as database generation, email and LinkedIn outreach, and domain health management. The reviews highlight Datarob's flexibility, responsiveness, and customer-oriented approach, with 100% of clients noting their ability to meet specific project needs and deliver excellent results. Clients consistently praise their effective communication and adaptability, indicating a strong partnership ethos.

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Reviews mention Easy to reach
Clients have expressed high satisfaction with Datarob's accessibility and communication. One CEO noted their 'real 24/7 availability' and highlighted effective collaboration through various channels, including Telegram and Google Meet. The team's responsiveness and flexibility were particularly commended, with seamless support and regular reporting enhancing the project's success. Overall, the sentiment regarding ease of communication is overwhelmingly positive, indicating Datarob's commitment to being easily reachable.

Lead Generation for Software Development Company

5.0 Nov 4, 2021

Datarob is an extra flexible and customer-oriented company. Real 24/7 availability.
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Industry Experience

Datarob has garnered positive feedback across various industries, including Software, Consulting, IT Services, Telecommunications, Transportation, Human Resources, and Business Services. Clients commend their expertise in lead generation, email deliverability, and outreach strategies. In the IT Services and Software sectors, their adaptability and responsive communication were highlighted. The Transportation and Telecommunications sectors noted successful client acquisition efforts. Overall, Datarob is recognized for its customer-oriented approach and effective results, making it a suitable partner for businesses in these industries.
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Select Industry to see insights

Software Consulting IT Services Telecommunications Transportation Information technology Human Resources Business services

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Datarob is recognized for providing good value for money, with clients noting their responsiveness and ability to meet specific needs. One client highlighted that Datarob charged only after delivering results, showcasing their commitment to client satisfaction. Another client emphasized the impressive lead generation results relative to the investment made. Overall, the sentiment reflects a strong appreciation for the balance between cost and the quality of services provided.
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Ukraine (5) Austria (1) Belarus (1) Spain (1) England (1)

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Kontaktikeskus

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kesklinna, Estonia

Services provided

55% Customer Service Outsourcing

45% Call Center Services

Kontaktikeskus is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2009. The firm is based in Kesklinna, Estonia.
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Katrium

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Tallinn, Estonia

Services provided

40% Back Office Outsourcing

16% Sales Outsourcing

14% Call Center Services +3 services

10% Customer Service Outsourcing

10% Recruiting

10% Transcription

Katrium is a Back Office Outsourcing company. They provide Back Office Outsourcing and Sales Outsourcing and were launched in 2007. The firm is headquartered in Tallinn, Estonia.
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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Tallinn, Estonia

Services provided

37% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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Tallinn, Estonia

Tartu mnt. 63, Entrance B,
Tallinn, Estonia 10115
21 - 30

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Grant Thornton

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Tallinn, Estonia

Services provided

100% Back Office Outsourcing

Grant Thornton is a Back Office Outsourcing company. Located in Tallinn, Estonia, the firm focuses on Back Office Outsourcing.
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FVSource

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tallinn, Estonia

Services provided

20% Business Consulting

20% Manufacturing Consulting

20% Procurement Support +2 services

20% Sales Outsourcing

20% Supply Chain Management

FVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
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Tallinn, Estonia

5 Narva maantee
Tallinn, Estonia 10117
2 - 5

0379794567

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Apifonica

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Tallinn, Estonia

Services provided

30% Call Center Services

25% Other Digital Marketing

15% Staffing +3 services

10% AI Development

10% HR Consulting

10% Recruiting

Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
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CIMA Estonia

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Tallinn, Estonia

Services provided

10% Advertising

10% Branding

10% Content Marketing +7 services

10% Conversion Optimization

10% Custom Software Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

CIMA Estonia is an Advertising company. They focus on Advertising and Branding and are located in Tallinn, Estonia.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Tallinn, Estonia

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Tallinn, Estonia

Tartu mnt. 63, Entrance B, 10115, Tallinn
Tallinn, Estonia 10115
151 - 200

+37 26 681062

See All Locations (47)

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Top BPO Companies in Estonia

List of the Top Estonia BPO Services

Reviews mention Hard working

Customer Service Outsourcing for Gaming Company

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What Clients Have Said

Reviewed 3 times in the past 6 months

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Reviewed 2 times in the past 6 months

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Appointment Setting for Software Development Company

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Lialoom is very responsive

Reviews mention Results-oriented

RTB Platform Development for AdTech Company

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Reviews mention Trustworthy

Back-Office Services for Seafood Business

Back Office Outsourcing for Event Planning Co

Reviewed 19 times in the past 6 months

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Reviews mention Great project management

Conversion Optimization for Digital Marketing Agency

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HelpSquad is very responsive

Reviewed 1 time in the past 6 months

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Select VoiceCom is very responsive

Reviewed 1 time in the past 6 months

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Reviews mention Customized support

Call Center Services & Customer Service for Cybersecurity Co

Reviewed 3 times in the past 6 months

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Customer Service, Security & Risk Assessment for Fintech Co

BPO Services for E-Commerce Company

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Reviews mention Easy to work with

Staffing & Back-Office Outsourcing for E-Commerce Company

Back Office Outsourcing for Visualization Studio

Reviewed 3 times in the past 6 months

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Reviews mention Easy to work with

Call Center Services for Pest Control Company

Average Project Cost Breakdown

What Clients Have Said

Remote Team Solutions is very responsive

Reviews mention High-quality work

Sales Outsourcing & Recruiting Services for Sales Tech Company

Branding & Lead Generation for B2B Marketing Agency

Lead Generation Services for Marketing Analytics Company

Lead Generation for Solar Tech Solutions Provider