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Top Phone Support Services in Texas

Ratings Updated: April 27, 2026

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Afrishore BPO

5.0 3 reviews

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Premier Verified

$5,000+

< $25 / hr

250 - 999

Dallas, TX

Services provided

35% Customer Service Outsourcing

50% Call Center Services

10% Accounting +1

5% Marketing Strategy

Focus Areas

50% Phone Support Services

20% Chat Support Services

20% Email Support Services +1

10% Order Processing & Taking

Afrishore BPO is a Customer Service BPO that excels in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% client retention rate and positive client feedback, with 100% satisfaction in service quality and alignment with company values. Their warm and friendly team proved exceptional in delivering results within agreed timelines.

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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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South Africa (1) United States (1) England (1)

This provider is fluent in 6 languages:

English

French

Portuguese

German

Italian

Dutch

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Dallas, TX

4615 Briar Oaks Circle
Dallas, TX 75287
2 - 5

+27 101 095 888

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Hire With Near

4.8 34 reviews
Verified

$5,000+

< $25 / hr

50 - 249

San Antonio, TX

Services provided

10% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing +5

10% Back Office Outsourcing

10% HR Outsourcing

10% Recruiting

10% Staffing

5% Recruitment Process Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Hire With Near is a recruitment agency specializing in sourcing high-quality talent from Latin America. Reviews consistently highlight their strong project management, excellent communication, and ability to swiftly adapt to client needs. Notably, 100% of reviewers report positive experiences, citing their professionalism and effective recruitment processes. Their flexible and tailored approach to recruitment is frequently praised, resulting in successful hires across various industries.

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Reviews mention Great team
Clients consistently express positive sentiments regarding the team at Hire With Near, highlighting their depth and effectiveness in candidate sourcing. One client noted the team's ability to streamline processes and provide excellent candidates, leading to successful hires. Another emphasized the friendly and high-energy nature of the team, which contributed to a strong cultural fit. Overall, the feedback reflects a high level of satisfaction with the team's performance and collaboration.

Recruitment Services for Financial Services Company

5.0 Feb 10, 2026

Hire With Near has a great team that’s friendly and high-energy.
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Recruiting Services for Shipping Company

4.5 Apr 17, 2026

Their project management organization helped us streamline and know exactly where things were. They help our in house recruiter get amazing candidates that she could schedule interviews with for our teams, with details of resume and other info, but also location and salary for easy access. Their team had depth. There were a lot of recruiters working to find the best candidates.
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21 of 24 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 24 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Hire With NEAR, highlighting their efficiency and strong candidate quality. Notably, one client reported making 25+ successful hires, while another praised the team's responsiveness and adaptability. Clients appreciated the tailored approach to recruitment and the seamless communication throughout the process. Overall, the sentiment is overwhelmingly positive, with minimal suggestions for improvement, indicating a strong alignment between client needs and the services provided.
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More responsive than most other service providers

Hire With Near is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (31) Canada (2)

This provider is fluent in 3 languages:

English

Spanish

Portuguese

This provider is available in 6 time zones:

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Argentina Standard Time (AGT)

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Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

30% Phone Support Services

30% Order Processing & Taking

20% Chat Support Services +1

20% Email Support Services

Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Southwest Recovery Services has been overwhelmingly positive. One client noted a 50% success rate in collections, recovering between $3,000 and $10,000 from overdue accounts, which is commendable in their industry. Communication was highlighted as effective, and the owner, Steve, received specific praise for his sales prowess. Clients appreciate the value for cost, with no significant areas for improvement identified.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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ContactWorks

5.0 10 reviews

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

ContactWorks is a customer service BPO specializing in customer support outsourcing, remote customer care, and call center solutions. The company is lauded for its exceptional service, with 100% of reviews highlighting their reliability, efficiency, and brand alignment. Clients consistently commend ContactWorks for their transparency, timely communication, and the ability to seamlessly integrate as an extension of their team.

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2 of 2 Phone Support Services reviews are 5 stars

1 new review for Phone Support Services in past 6 months

$50,000 – $199,999 avg. project cost

Phone Support Services Experience

ContactWorks has received overwhelmingly positive feedback for their Phone Support Services, achieving a 100% satisfaction rate among clients. Reviewers commonly praised their outstanding communication, timely delivery, and ability to meet or exceed service expectations. Key strengths highlighted include their industry knowledge, commitment to partnership rather than vendor-client dynamics, and high-quality customer support. Clients have noted their expertise in service delivery and customer relationship management, with no reported areas for improvement.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.
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United States (8) Mexico (1)

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OnQ Global

5.0 6 reviews

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

Focus Areas

70% Phone Support Services

20% Chat Support Services

10% Email Support Services

OnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.

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Reviews mention Open to feedback
Clients have expressed a highly positive sentiment regarding OnQ Global's openness to feedback. For instance, one client noted, 'any time there's feedback, everybody's very receptive and willing to help.' Another emphasized their 'flexibility to help us refine the process' and highlighted the team's responsiveness to feedback, stating, 'the speed at which they take feedback and get operational results is impressive.' Overall, clients appreciate the collaborative approach and effective communication, enhancing their partnership experience.

Call Center & Back Office Services for Radiology Co

5.0 Aug 15, 2025

The team has been great. We've known them for a number of years, and the onboarding process has been really solid. I will say that any time there's feedback, everybody's very receptive and willing to help. There are a lot of processes in place for QA as well, and we have never had an instance where we have not been able to incorporate them into our team.
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1 of 1 Phone Support Services reviews is 5 stars

1 new review for Phone Support Services in past 6 months

Unknown avg. project cost

Phone Support Services Experience

OnQ Global excels in providing Phone Support Services, with a strong emphasis on scalability and seamless integration as an extension of client teams. Their clients report excellent metrics, including hold times under a minute, and high-quality service with strong project management. With a commitment to excellence and a collaborative culture, they maintain a positive reputation in the industry. Clients express satisfaction with timely deliveries and effective communication, with 100% positive feedback regarding their responsiveness and integration into client operations.
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Average Project Cost Breakdown

Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.
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St. Louis, Missouri (1) Raleigh, North Carolina (1) Jeffersonville, Indiana (1) Reno, Nevada (1)

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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Lubbock, TX

Services provided

20% Customer Service Outsourcing

50% Call Center Services

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

100% Phone Support Services

AnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.

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Reviews mention Professional
The sentiment regarding professionalism at AnswerLive is overwhelmingly positive. Clients consistently highlight the company's courteous and efficient handling of calls, with one remarking, "They are very professional when answering calls. Never have any complaints." Another client emphasized their responsiveness and noted, "They’re also always professional." Despite minor issues with call routing, the overall feedback underscores a strong commitment to professionalism and customer service.

Call Center Services for Automotive Company

4.0 Mar 20, 2020

They are very professional when answering calls. Never have any complaints.
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Answering Services for Toll Maintenance Service

5.0 Feb 25, 2020

They’re also always professional. Our local maintenance supervisor sometimes calls our number to get a sense of how the agents are doing, and we’ve yet to be disappointed.
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Industry Experience

AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer Products

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Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)

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Lubbock, TX

5015 University Avenue, #A8
Lubbock, TX 79413
50 - 75

(800) 472-4495

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

40% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

10% Sales Outsourcing

Focus Areas

20% Phone Support Services

33% Chat Support Services

33% Email Support Services +1

14% Order Processing & Taking

Westpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.

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Reviews mention Trustworthy
Westpark Communications has received positive feedback regarding their trustworthiness, with clients highlighting their reliability and strong technical support. One client emphasized that the company is 'innovative and reliable,' while another specifically noted their trustworthiness as a key strength. Overall, the sentiment reflects a high level of trust in Westpark Communications, as clients feel they can depend on the company for effective customer service and support.

Inbound Appointment Scheduling for Consumer Products Firm

4.5 Aug 12, 2017

Their technical support is strong and they are trustworthy. We have worked with them for two years. There is nothing to improve.
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% HR Outsourcing

Focus Areas

55% Phone Support Services

30% Email Support Services

15% Chat Support Services

Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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TAS United

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Antonio, TX

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

TAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.

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Industry Experience

TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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HiOperator

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dallas, TX

Services provided

30% Customer Service Outsourcing

70% E-Commerce Development

Focus Areas

40% Phone Support Services

40% Order Processing & Taking

20% Chat Support Services

HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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Eminence RCM

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

McKinney, TX

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services

Focus Areas

50% Phone Support Services

30% Order Processing & Taking

15% Chat Support Services +1

5% Email Support Services

Customer Service Outsourcing company Eminence RCM was launched in 2017. In McKinney, Texas, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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mindStart Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

32% Customer Service Outsourcing

48% Call Center Services

20% Social Media Marketing

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Launched in 2000, mindStart Solutions is a midsize call center company. Their team offers Call Center Services and Customer Service Outsourcing.
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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Nacogdoches, TX

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Sales Outsourcing

Focus Areas

19% Phone Support Services

62% Chat Support Services

19% Order Processing & Taking

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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The Functionary

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Aubrey, TX

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +5

15% IT Staff Augmentation

10% Business Consulting

10% Generative AI

10% IT Strategy Consulting

10% Staffing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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Care VMA Health

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Back Office Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Care VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Telvista

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Farmers Branch, TX

Services provided

10% Customer Service Outsourcing

30% Call Center Services

30% Sales Outsourcing +4

10% IT Managed Services

10% IT Staff Augmentation

5% Back Office Outsourcing

5% Unified Communications Consulting & SI

Focus Areas

30% Phone Support Services

25% Chat Support Services

25% Order Processing & Taking +1

20% Email Support Services

Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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Harvest Integrated

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dallas, TX

Services provided

100% Customer Service Outsourcing

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Harvest Integrated, a Customer Service Outsourcing company, was established in 2015. They offers Customer Service Outsourcing.
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Pro Medical Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services

Focus Areas

100% Phone Support Services

Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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Hastings Humans

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Austin, TX

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

67% Phone Support Services

33% Order Processing & Taking

Established in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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World Wide Outsource Solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

San Antonio, TX

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +5

15% Custom Software Development

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Web Design

5% Transcription

Focus Areas

60% Phone Support Services

20% Order Processing & Taking

10% Chat Support Services +1

10% Email Support Services

World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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Apollo Answering Service, LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

100% Phone Support Services

Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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The Reputation Advisors

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Katy, TX

Services provided

66% Customer Service Outsourcing

18% Corporate Training & Coaching

16% Business Consulting

Focus Areas

24% Phone Support Services

76% Email Support Services

The Reputation Advisors is a Customer Service Outsourcing company based in Katy, Texas. The team specializes in Customer Service Outsourcing and Corporate Training & Coaching.
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OneCall Contact Center, LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Fort Worth, TX

Services provided

28% Customer Service Outsourcing

30% HR Consulting

18% Back Office Outsourcing +2

14% Call Center Services

10% Sales Outsourcing

Focus Areas

19% Phone Support Services

31% Chat Support Services

31% Email Support Services +1

19% Order Processing & Taking

OneCall Contact Center, LLC is a HR Consulting company headquartered in Fort Worth, Texas. The team provides HR Consulting and Customer Service Outsourcing.
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TelemedRN

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

15% Customer Service Outsourcing

50% Back Office Outsourcing

35% Call Center Services

Focus Areas

100% Phone Support Services

TelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
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McIntosh & Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lewisville, TX

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Launched in 1997, McIntosh & Associates is a small telephone answering service and Customer Service Outsourcing company. Their team provides Call Center Services and Customer Service Outsourcing.
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Lehman Consulting and Recruiting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Little Elm, TX

Services provided

30% Customer Service Outsourcing

30% Call Center Services

30% IT Staff Augmentation +2

5% Business Consulting

5% HR Consulting

Focus Areas

33% Phone Support Services

33% Chat Support Services

33% Email Support Services +1

1% Order Processing & Taking

Lehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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Prospect America

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Fort Worth, TX

Services provided

13% Customer Service Outsourcing

50% Back Office Outsourcing

24% Call Center Services +1

13% Sales Outsourcing

Focus Areas

100% Phone Support Services

Prospect America, a Back Office Outsourcing company, was established in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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A Topgun PC and Networking services

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Cedar Park, TX

Services provided

20% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Cybersecurity +2

20% IT Managed Services

20% IT Strategy Consulting

Focus Areas

25% Phone Support Services

50% Chat Support Services

25% Email Support Services

A Topgun PC and Networking services is an IT strategy consulting company. Headquartered in Cedar Park, Texas, the team offers IT strategy consulting and cloud consulting & SI.
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Alliance PDMS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Hurst, TX

Services provided

10% Customer Service Outsourcing

70% Call Center Services

20% Sales Outsourcing

Focus Areas

100% Phone Support Services

Alliance PDMS is a call center service. They are in Hurst, Texas and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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Virtue Ally

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% Marketing Strategy

20% Social Media Marketing

Focus Areas

35% Phone Support Services

35% Email Support Services

15% Chat Support Services +1

15% Order Processing & Taking

Virtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.

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Industry Experience

Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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What Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.
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Kim's Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Fort Worth, TX

Services provided

35% Customer Service Outsourcing

65% Call Center Services

Focus Areas

57% Phone Support Services

43% Order Processing & Taking

Based in Fort Worth, Texas, Kim's Answering Service is an answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Oasis Marketing Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pearland, TX

Services provided

20% Customer Service Outsourcing

50% Call Center Services

30% Sales Outsourcing

Focus Areas

100% Phone Support Services

Call center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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The Heller Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% IT Managed Services

20% Sales Outsourcing

Focus Areas

40% Phone Support Services

60% Order Processing & Taking

Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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C-Level Connections

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

42% Customer Service Outsourcing

30% Business Consulting

14% Call Center Services +1

14% Sales Outsourcing

Focus Areas

16% Phone Support Services

42% Chat Support Services

42% Email Support Services

Founded in 2012, C-Level Connections is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Business Consulting.
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IdeasUnlimited

4.9 98 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

50% Phone Support Services

19% Chat Support Services

19% Email Support Services +1

12% Order Processing & Taking

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

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Reviews mention Professional
The overall sentiment regarding professionalism at IdeasUnlimited is highly positive. Clients consistently highlight their punctuality, responsiveness, and dedication to quality work. Feedback indicates that IdeasUnlimited's team exhibits a strong work ethic and a commitment to client success, with one client noting, "They really care about doing good work." Another emphasized their "great communication" and ability to adapt quickly to feedback, further underscoring their professional demeanor and reliability.

Call Center Services for Telecommunications Firm

5.0 Feb 2, 2024

The impact of this engagement was underscored by using IdeasUnlimited's professionalism. Weekly tracking of name middle metrics, which includes answer rate and retention fee, constantly yielded fantastic consequences. Their commitment to delivering best outcomes positioned them as a dependable and talented partner.
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Translation Services for Manufacturing Company

5.0 Jun 23, 2023

Ideasunlimited exhibited exceptional project management skills throughout the engagement. They consistently delivered on time, ensuring that our translation requirements were met promptly. Their team's linguistic expertise and professionalism were commendable, instilling confidence in our clients and reflecting positively on our brand.
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Virtual Assistance for Real Estate Firm

5.0 Jun 23, 2023

Ideasunlimited demonstrated excellent project management throughout our engagement. They consistently delivered tasks on time and were responsive to our evolving needs. Their dedication to meeting deadlines and professionalism made for an efficient and effective relationship.
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Sales Support for Auto Parts Manufacturer

5.0 Apr 20, 2023

The sales representative successfully fulfilled all the obligation and tasks assigned to them in a timely and efficient manner. They demonstrated a high level of professionalism and dedication towards meeting their targets and goals. Through their efforts, they not only completed their tasks but also contributed to the overall success of our company.
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E-Commerce Customer Support for Apparel & Fashion Company

4.5 Jul 24, 2020

Customer satisfaction reached an all-time high from 8.5 to 9.5 after cooperating with IdeasUnlimited. They are professional and hardworking.
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Industry Experience

IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Select Industry to see insights

Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

What Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
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More responsive than most other service providers

IdeasUnlimited is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Lawn Doctor USA

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Hubbard, TX

Services provided

100% Customer Service Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Hubbard, TX

760 County Road 3307
Hubbard, TX 76648
10 - 15

760-993-3307

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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Austin, TX

Services provided

10% Customer Service Outsourcing

10% AI Development

10% Application Testing +7

10% Blockchain

10% Branding

10% Call Center Services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Focus Areas

40% Phone Support Services

30% Chat Support Services

30% Email Support Services

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Austin, TX

13011 McCallen Pass Suite 210
Austin, TX 78753
1001 - 2000

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Relay Human Cloud

5.0 3 reviews

Undisclosed

< $25 / hr

250 - 999

Farmers Branch, TX

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +8

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Phone Support Services

25% Chat Support Services

25% Email Support Services

Relay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.

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Industry Experience

Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Select Industry to see insights

Energy & natural resources Business services Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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More responsive than most other service providers

Relay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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InSO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Allen, TX

Services provided

19% Customer Service Outsourcing

56% Call Center Services

25% Back Office Outsourcing

Focus Areas

100% Phone Support Services

In Allen, Texas, InSO is a telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Miessau LLC

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

El Paso, TX

Services provided

25% Customer Service Outsourcing

25% Accounting

25% Finance & Accounting Outsourcing (FAO) +1

25% Financial Advising & Planning

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

In El Paso, Texas, Miessau LLC is a small Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and Accounting.
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Biznatron

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

40% Phone Support Services

40% Email Support Services

15% Chat Support Services +1

5% Order Processing & Taking

Biznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.

See all 4 projects

2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on Biznatron highlights their exceptional project management and results-driven approach in lead generation. Clients praised their ability to deliver personalized outreach, resulting in significant increases in engagement rates (up to 40%) and booked meetings (25+ in four weeks). The team is noted for being highly responsive and organized, acting as an effective extension of the client's team. Areas for improvement include a quicker ramp-up period and earlier sharing of strategic insights.
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Industry Experience

Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Select Industry to see insights

Information technology Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.
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Australia (1) Canada (1) United States (1)

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Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

20% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Accounting +1

5% Tax Law

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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Austin, TX

18A & 5900 Balcones Drive, Suite 100
Austin, TX 78731
6 - 9

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Houston Advanced Answering

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Houston, TX

Services provided

30% Customer Service Outsourcing

50% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

57% Phone Support Services

43% Order Processing & Taking

Houston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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TrachMar, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Austin, TX

Services provided

25% Customer Service Outsourcing

25% Call Center Services

20% Graphic Design +3

10% Print Design

10% Translation

10% Web Design

Focus Areas

100% Phone Support Services

TrachMar, LLC, a small call center company, is located in Austin, Texas. Their services include Call Center Services and Customer Service Outsourcing.
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Top Lead Partner

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Sachse, TX

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

15% Custom Software Development

10% Web Development

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Top Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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Take My Calls VAS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

33% Customer Service Outsourcing

37% Call Center Services

30% Back Office Outsourcing

Focus Areas

38% Phone Support Services

31% Chat Support Services

31% Email Support Services

Launched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
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Exela (formerly SourceHOV)

4.5 1 review

$1,000+

< $25 / hr

10,000+

Irving, TX

Services provided

10% Customer Service Outsourcing

75% Back Office Outsourcing

15% Call Center Services

Focus Areas

100% Phone Support Services

Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

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Industry Experience

Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Select Industry to see insights

Business services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.
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Crystalised Outsprint

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Dallas, TX

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +3

10% API Development

10% Mobile App Development

10% Web Design

Focus Areas

40% Phone Support Services

30% Order Processing & Taking

15% Chat Support Services +1

15% Email Support Services

Crystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.

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Dallas, TX

17678 Preston Road
Dallas, TX 75252
2 - 5

+1 (469) 927-1457

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Austin, TX

Services provided

44% Customer Service Outsourcing

56% Back Office Outsourcing

Focus Areas

37% Phone Support Services

43% Chat Support Services

20% Order Processing & Taking

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Austin, TX

800 W. Cesar Chavez St.,
Austin, TX 78701
151 - 200

800.981.5084

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SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

50% Phone Support Services

20% Chat Support Services

20% Email Support Services +1

10% Order Processing & Taking

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

See all 3 projects
Reviews mention High-quality work
SupportZebra consistently delivers high-quality work, as evidenced by their ability to significantly reduce response times and exceed client expectations. One client noted their team's impressive turnaround times for urgent projects, while another highlighted their seamless integration into the client's support structure. Clients appreciate SupportZebra's commitment to employee well-being and responsiveness, with one remarking on the positive culture that fosters high morale among agents. Overall, feedback reflects strong satisfaction with the quality of service provided.

Content Moderation Services for SaaS Company

4.0 May 29, 2024

Moreover, we review their actual items. We also quality-check each moderator's decisions to ensure they meet our expectations. Overall, we use these metrics to determine their team’s success.
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Customer Service Outsourcing for Expense Management Company

5.0 May 15, 2024

We’ve seen an incredibly high level of service from SupportZebra employees. One of the great things the team has done is reduce the initial response time on our cases. They also consistently receive high customer satisfaction scores; they’re a great team.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.
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More responsive than most other service providers

SupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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