Top Phone Support Services in Texas
46 Companies
List of the Top Texas Customer Service Phone Support Companies
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Afrishore BPO
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$5,000+< $25 / hr250 - 999Dallas, TXServices provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Over the past six months, Afrishore BPO has received positive feedback highlighting their professionalism, effective communication, and alignment with client values. Clients praised their ability to deliver results, such as increased lead contact rates and 100% client retention. Specific mentions include their responsiveness and flexibility in project management, with clients noting they consistently met timelines and added deliverables as needed. Overall sentiment reflects high satisfaction, with no significant areas for improvement identified.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, client feedback for Southwest Recovery Services reflects a positive sentiment, highlighting their effective collections strategies and high success rate of 50%. One client noted they recovered $3,000–$10,000 from overdue accounts, emphasizing the team's strong communication and proactive management. The owner, Steve, received particular praise for his salesmanship. Overall, clients express satisfaction with the value provided and see no areas for improvement.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
50% Customer Service Outsourcing25% Call Center Services25% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 10 projectsContactWorks is a customer service BPO specializing in customer support outsourcing, remote customer care, and call center solutions. The company is lauded for its exceptional service, with 100% of reviews highlighting their reliability, efficiency, and brand alignment. Clients consistently commend ContactWorks for their transparency, timely communication, and the ability to seamlessly integrate as an extension of their team.
Reviews mention Knowledgeable
Client feedback highlights ContactWorks' extensive industry knowledge and responsiveness, contributing to a strong partnership. One client noted their insights into challenges and a forward-thinking approach, while another emphasized the team's ability to implement changes swiftly and their commitment to client success. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with clients appreciating their understanding of business needs and the high standards they maintain.-
Customer Support Services for Premium Car Rental Company
5.0 Mar 6, 2023ContactWorks is extremely responsive and has been a great partner over the years. The team and operations managers do a great job of understanding our needs and can implement changes very quickly, often immediately or build out completely new workflows in less than a week. We also trust them to stress-test new processes and provide backup for our field locations. The team is agile, knowledgeable, and set high standards for themselves.
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Call Center & Customer Support for Business Solutions Co
5.0 May 15, 2025Meeting with the ContactWorks leadership team was a truly collaborative experience. They have embraced being a partner and never viewed as a vendor. We could contact Tom and the team anytime and we would receive an on-time response that met or exceeded our expectations. Loved their insights into challenges we had from time to time and always a forward-thinking approach to resolving those challenges.
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2 of 2 Phone Support Services reviews are 5 stars1 new review for Phone Support Services in past 6 months$50,000 – $199,999 avg. project costPhone Support Services Experience
ContactWorks has received overwhelmingly positive feedback for their Phone Support Services, achieving a 100% satisfaction rate among clients. Reviewers commonly praised their outstanding communication, timely delivery, and ability to meet or exceed service expectations. Key strengths highlighted include their industry knowledge, commitment to partnership rather than vendor-client dynamics, and high-quality customer support. Clients have noted their expertise in service delivery and customer relationship management, with no reported areas for improvement.
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6 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Contact Center Company
5.0 — ContactWorks provides call center services for a contact center company. The team is tasked with validating information via phone calls: directory data for approximately 9,000 dental office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 6 projectsOnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.
Reviews mention Flexible
Clients have expressed high satisfaction with OnQ Global's flexibility in adapting to their evolving needs. One executive highlighted their impressive responsiveness to process changes and problem-solving during onboarding. The ability to quickly onboard representatives and refine processes was noted as a significant strength, with the client stating, "OnQ Global's leadership’s flexibility in quickly solving our problems and onboarding resources is impressive." Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating a strong alignment with client demands.-
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 Aug 13, 2025OnQ Global is meeting and exceeding our expectations. The primary areas in which they exceed expectations are their flexibility to help us refine the process, the speed at which they onboard representatives and get us operational, and the speed at which they take feedback and get operational results to help us with our process. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive. As we continue to change our processes, the team is very responsive to pivot and change accordingly.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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UndisclosedUndisclosed50 - 249Lubbock, TX
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 7 projectsAnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.
Reviews mention Proactive
The sentiment regarding AnswerLive's proactivity is overwhelmingly positive. Clients appreciate their initiative in suggesting a secure texting system, which significantly improved communication efficiency. One client noted, 'their recommendation showed they truly took us into consideration.' Additionally, the team is commended for being highly reachable and responsive, with one client stating, 'it’s a breath of fresh air' to have quick answers. Overall, AnswerLive is recognized for their proactive approach and effective problem-solving capabilities.-
After Hours Answering Services for Health Clinic
5.0 Feb 20, 2020During our transition to the text messaging system, I was impressed with their proactivity in suggesting the system to us. There was nothing wrong with the previous way, but their recommendation showed they truly took us into consideration. Now with the SMS system, we get a notification and can respond at our own convenience.
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Industry Experience
AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients find AnswerLive's services to be cost-effective, with investments ranging from $450 per month to $20,000 annually. Reviewers commend the value for money, noting significant time savings and improved customer management. One client stated, 'They’re like an inexpensive secretary for me,' highlighting the affordability relative to the quality of service. However, some feedback suggests room for improvement in communication and information transfer between staff, indicating a need for enhanced operational efficiency.Was this helpful?
See All Locations (3)Lubbock, TX
5015 University Avenue, #A8
Lubbock, TX 7941350 - 75
(800) 472-4495
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
20% Phone Support Services33% Chat Support Services33% Email Support Services +114% Order Processing & TakingSee all 4 projectsWestpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.
Reviews mention Great project management
Clients consistently praise Westpark Communications for their exceptional project management skills. One client noted the effectiveness of their monthly reports and weekly calls, highlighting their punctuality and proactive communication. Another client emphasized their seamless setup of call structures and scripts, which significantly improved service quality. Overall, feedback reflects a strong sentiment of satisfaction with Westpark's organized and attentive management, contributing positively to client relationships and project outcomes.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
55% Phone Support Services30% Email Support Services15% Chat Support ServicesSee all 3 projectsKore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.
Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsTAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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UndisclosedUndisclosed250 - 999Dallas, TX
Services provided
100% Customer Service OutsourcingFocus Areas
70% Phone Support Services10% Chat Support Services10% Email Support Services +110% Order Processing & TakingWorking Solutions is a Customer Service Outsourcing company. Located in Dallas, Texas, the agency offers Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Dallas, TX
Services provided
30% Customer Service Outsourcing70% E-Commerce DevelopmentFocus Areas
40% Phone Support Services40% Order Processing & Taking20% Chat Support ServicesHiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesFocus Areas
50% Phone Support Services30% Order Processing & Taking15% Chat Support Services +15% Email Support ServicesHeadquartered in McKinney, Texas, Eminence RCM is a large Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Austin, TX
Services provided
32% Customer Service Outsourcing48% Call Center Services20% Social Media MarketingFocus Areas
50% Phone Support Services50% Order Processing & TakingLaunched in 2000, mindStart Solutions is a midsize call center company. Their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Nacogdoches, TX
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Sales OutsourcingFocus Areas
19% Phone Support Services62% Chat Support Services19% Order Processing & TakingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +515% IT Staff Augmentation10% Business Consulting10% Generative AI10% IT Strategy Consulting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingThe Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCare VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Services provided
10% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +410% IT Managed Services10% IT Staff Augmentation5% Back Office Outsourcing5% Unified Communications Consulting & SIFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesAnswering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
100% Customer Service OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingHarvest Integrated, a Customer Service Outsourcing company, was established in 2015. They offers Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesFocus Areas
100% Phone Support ServicesPro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr10 - 49Austin, TX
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
67% Phone Support Services33% Order Processing & TakingEstablished in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999San Antonio, TX
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +515% Custom Software Development15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Web Design5% TranscriptionFocus Areas
60% Phone Support Services20% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesWorld Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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$10,000+Undisclosed2 - 9Katy, TX
Services provided
66% Customer Service Outsourcing18% Corporate Training & Coaching16% Business ConsultingFocus Areas
24% Phone Support Services76% Email Support ServicesThe Reputation Advisors is a Customer Service Outsourcing company based in Katy, Texas. The team specializes in Customer Service Outsourcing and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesTelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Lewisville, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingLaunched in 1997, McIntosh & Associates is a small telephone answering service and Customer Service Outsourcing company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Little Elm, TX
Services provided
30% Customer Service Outsourcing30% Call Center Services30% IT Staff Augmentation +25% Business Consulting5% HR ConsultingFocus Areas
33% Phone Support Services33% Chat Support Services33% Email Support Services +11% Order Processing & TakingLehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Cedar Park, TX
Services provided
20% Customer Service Outsourcing20% Cloud Consulting & SI20% Cybersecurity +220% IT Managed Services20% IT Strategy ConsultingFocus Areas
25% Phone Support Services50% Chat Support Services25% Email Support ServicesA Topgun PC and Networking services is an IT strategy consulting company. Headquartered in Cedar Park, Texas, the team offers IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Hurst, TX
Services provided
10% Customer Service Outsourcing70% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesAlliance PDMS is a call center service. They are in Hurst, Texas and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Phone Support Services35% Email Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Fort Worth, TX
Services provided
35% Customer Service Outsourcing65% Call Center ServicesFocus Areas
57% Phone Support Services43% Order Processing & TakingBased in Fort Worth, Texas, Kim's Answering Service is an answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pearland, TX
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Sales OutsourcingFocus Areas
100% Phone Support ServicesCall center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% IT Managed Services20% Sales OutsourcingFocus Areas
40% Phone Support Services60% Order Processing & TakingBased in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
50% Phone Support Services19% Chat Support Services19% Email Support Services +112% Order Processing & TakingSee all 98 projectsIdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.
Reviews mention Team players
Clients consistently describe IdeasUnlimited as exemplary team players, emphasizing their integration into client operations. One client noted, "They acted like part of our own team," highlighting their proactive communication and timely delivery. Another remarked on the team's motivation and professionalism, stating, "You can tell they take care of their staff, and it shows." Overall, the sentiment is overwhelmingly positive, with clients appreciating the collaborative culture and commitment to achieving shared goals.-
SDR Services for Sponsorship Management Software Company
5.0 Sep 2, 2025They acted like part of our own team. We got clear updates, quick replies, and everything came on time without us having to ask twice. It’s the people. You can tell they take care of their staff and it shows. The team was motivated, professional, and seemed to really care about hitting our goals.
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11 of 11 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Automotive Training Company
5.0 — IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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$1,000+$25 - $49 / hr10 - 49Hubbard, TX
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingEstablished in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
Read moreSee All Locations (2)Hubbard, TX
760 County Road 3307
Hubbard, TX 7664810 - 15
760-993-3307
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$250,000+Undisclosed10,000+Austin, TX
Services provided
10% Customer Service Outsourcing10% AI Development10% Application Testing +710% Blockchain10% Branding10% Call Center Services10% Custom Software Development10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (8)Austin, TX
13011 McCallen Pass Suite 210
Austin, TX 787531001 - 2000
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +810% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesSee all 3 projectsRelay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchRelay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Allen, TX
Services provided
19% Customer Service Outsourcing56% Call Center Services25% Back Office OutsourcingFocus Areas
100% Phone Support ServicesIn Allen, Texas, InSO is a telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr2 - 9El Paso, TX
Services provided
25% Customer Service Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +125% Financial Advising & PlanningFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIn El Paso, Texas, Miessau LLC is a small Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and Accounting.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
40% Phone Support Services40% Email Support Services15% Chat Support Services +15% Order Processing & TakingSee all 4 projectsBiznatron is a lead generation and business development firm specializing in creating personalized outreach strategies. The company has garnered overwhelmingly positive feedback, with more than 90% of reviews highlighting their results-driven approach, professionalism, and effectiveness in generating qualified leads. Reviewers commend their project management and adaptability, though some suggest improvements in initial strategic insights.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Biznatron highlights their effectiveness in lead generation and outreach, with clients reporting a significant increase in qualified meetings and engagement rates. One client noted a 40% rise in LinkedIn and email engagement, while another praised their proactive project management and responsiveness. Clients appreciate Biznatron's strategic approach and personalization, although some suggested improving the initial ramp-up period and sharing insights sooner. Overall, the sentiment is highly positive, emphasizing their value and results-driven focus.Was this helpful?
Industry Experience
Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
Read All ReviewsSelect Industry to see insights
Information technology Other industries Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.Was this helpful?
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UndisclosedUndisclosed250 - 999Austin, TX
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +15% Tax LawFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (4)Austin, TX
18A & 5900 Balcones Drive, Suite 100
Austin, TX 787316 - 9
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
57% Phone Support Services43% Order Processing & TakingHouston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Austin, TX
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Graphic Design +310% Print Design10% Translation10% Web DesignFocus Areas
100% Phone Support ServicesTrachMar, LLC, a small call center company, is located in Austin, Texas. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr10 - 49Sachse, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +215% Custom Software Development10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingTop Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10,000+Irving, TX
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +310% API Development10% Mobile App Development10% Web DesignFocus Areas
40% Phone Support Services30% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
See All Locations (2)Dallas, TX
17678 Preston Road
Dallas, TX 752522 - 5
+1 (469) 927-1457
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$1,000+< $25 / hr1,000 - 9,999Austin, TX
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingFocus Areas
37% Phone Support Services43% Chat Support Services20% Order Processing & TakingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Austin, TX
800 W. Cesar Chavez St.,
Austin, TX 78701151 - 200
800.981.5084
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 4 projectsSupportZebra is a Customer Support Outsourcing company specializing in Customer Service BPO solutions, including phone, chat, and email support. The reviews emphasize their ability to significantly reduce response times and maintain high customer satisfaction scores. Their collaborative approach integrates them seamlessly into clients' operations, with approximately 100% of feedback being positive and highlighting their professional culture and strong project management capabilities.
Reviews mention Team players
Clients consistently highlight SupportZebra as exemplary team players, integrating seamlessly into their organizations. One client noted the positive culture and kinship developed, stating, 'We look at the team as our coworkers and full members of Center’s support.' Another emphasized their commitment to high service standards and responsiveness. Overall, the sentiment is overwhelmingly positive, with clients appreciating the collaborative spirit and effective communication that enhances their customer support operations.-
Customer Service Outsourcing for Expense Management Company
5.0 May 15, 2024They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of SupportZebra highlight positive client experiences, particularly in guest services support. One client noted that their guest satisfaction scores have risen significantly and issue resolution times have decreased since partnering with SupportZebra. The company's strong communication, project management, and cultural alignment were also praised. Overall, clients express high satisfaction with SupportZebra's services, indicating a strong fit for ongoing projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportZebra's affordability and strong value for money. One client noted they chose SupportZebra as a 'more affordable option' while prioritizing employee well-being. Another emphasized their competitive pricing, stating it 'fit our budget' and offered 'good value for the cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, alongside high-quality support and responsiveness, leading to enhanced operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Ability to Deliver considers three criteria:
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List of the Top 7 Texas Customer Service Phone Support Companies
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Customer Service Outsourcing70% Phone Support Services60% Other -
UndisclosedUndisclosed50 - 249Lubbock, TX
Ability to deliver
25.7/40.015/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Phone Support Services60% Other -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
25.1/40.016.6/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing55% Phone Support Services75% Other -
UndisclosedUndisclosed50 - 249San Antonio, TX
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$5,000+Undisclosed10 - 49Addison, TX
Ability to deliver
21.8/40.016.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
UndisclosedUndisclosed250 - 999Dallas, TX
Ability to deliver
8.6/40.00/20 Reviews0/10 Clients & Experience8.6/10 Market PresenceService focus
100% Customer Service Outsourcing70% Phone Support Services -
UndisclosedUndisclosed250 - 999Dallas, TX
Ability to deliver
8.7/40.00/20 Reviews2.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
UndisclosedUndisclosed250 - 999Austin, TX
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
32% Customer Service Outsourcing50% Phone Support Services68% Other -
$1,000+< $25 / hr1,000 - 9,999Nacogdoches, TX
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
40% Customer Service Outsourcing19% Phone Support Services60% Other -
UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Ability to deliver
6/40.00/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Ability to deliver
7.1/40.00/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
UndisclosedUndisclosed2 - 9Dallas, TX
Ability to deliver
6.3/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
100% Customer Service Outsourcing50% Phone Support Services -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49Austin, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing67% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999San Antonio, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing60% Phone Support Services85% Other -
$1,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$10,000+Undisclosed2 - 9Katy, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
66% Customer Service Outsourcing24% Phone Support Services34% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other
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