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Get a custom proposalBetter Customer Experience.
Working Solutions is an on-demand business process outsourcer providing multichannel CX services, including customer service, sales support, and business continuity.
Working Solutions taps into a vast network of enthusiastic brand associates across the United States and Canada. Our flexible business model enables us to provide customer service on several levels–from everyday business to unexpected events to long-range projects.
Rigorous processes ensure consistency and great customer service for our clients’ customers. These include: program strategy, technology, security, and recruiting the right professionals with specific skills, educating them in a client’s culture, and investing in their ongoing development. For every client we partner with, the goal is to create a seamless customer experience in the brand’s own image.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
250 - 999
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Locations
Dallas, TX
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Year founded
Founded 1996
1 Locations
- Dallas , TX
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Our Story
Founded in 1996, Working Solutions was built on the belief that work should fit people’s lives, not the other way around. What began as founder and CEO Kim Houlne working from home during pregnancy grew into one of the first virtual workforce companies in history. Today, our network of 150,000+ independent contractors delivers flexible, human-centered customer experiences powered by innovation, empathy, and choice.
What Sets Us Apart
Pioneer in Remote Work
Working Solutions helped shape the gig economy as one of the first virtual workforce companies, leading the way in flexible, work-from-home opportunities since 1996.Human-Centered Approach
We put people first, creating meaningful experiences for both our clients and independent contractors through empathy, flexibility, and support.Proven Expertise at Scale
Backed by a network of 150,000+ independent contractors and industry experts, we deliver high-quality customer experiences for some of the world’s leading brands.Locations (1)
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