Top BPO Companies in China
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List of the Top China BPO Services
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$5,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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See All Locations (1)Cebu City, Philippines
Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 60001001 - 2000
855-777-4349
$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong positive sentiment among clients, noting effective call center services and general accounting outsourcing. Clients praised the team's impressive hiring process and strong communication, which facilitated a balanced workload and reduced complaints. One client remarked on the decrease in reservation mistakes, while another emphasized Connext's alignment with their company values. Areas for improvement include enhanced employee training, but overall, Connext is viewed as a reliable partner for business growth.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
See All Locations (5)Bogotá, Colombia
7c-51 Calle 139
Bogotá, Colombia 110121151 - 200
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UndisclosedUndisclosed2 - 9Shenzhen Shi, China
Services provided
25% AI Development25% Call Center Services25% Cloud Consulting & SI +2 services15% Unified Communications Consulting & SI10% Back Office OutsourcingLocated in Shenzhen Shi, China, Shenzhen 1011 Communication Technology Co., Ltd. Is a cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
Read moreSee All Locations (1)Shenzhen Shi, China
Room 206, Building 6, Dongwu Industrial Park, Longhua Donghuan 1st Road
Shenzhen Shi, China 5181102 - 5
+86- 181-2884-0676
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UndisclosedUndisclosed10 - 49Jia Xing Shi, China
Services provided
25% CRM Consulting and SI25% IT Strategy Consulting20% Corporate Training & Coaching +2 services15% Back Office Outsourcing15% Call Center ServicesZhejiang Unicall Information Technology Service Co., Ltd. Is a small Jia Xing Shi, China-based IT strategy consulting company. The team specializes in IT strategy consulting and CRM consulting and
Read moreSee All Locations (1)Jia Xing Shi, China
5th and 7th Floor, Building 8, Phase II, Chinese Academy of Sciences, No. 778, Yatai Road
Jia Xing Shi, China 31400010 - 15
0573-83287750
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UndisclosedUndisclosed50 - 249Wu Han Shi, China
Services provided
25% Back Office Outsourcing25% Custom Software Development25% IT Managed Services +1 service25% IT Strategy ConsultingInformation Development (Wuhan) Co., Ltd. Is an IT strategy consulting company. They were founded in 2004 and specialize in IT strategy consulting and IT managed services.
Read moreSee All Locations (1)Wu Han Shi, China
No.6, 11F, Building 2, Zone D, Shuguang New Town, No. 8, Xiongzhuang Road
Wu Han Shi, China 43007950 - 75
+86-27-8266-6620
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UndisclosedUndisclosed50 - 249He Fei Shi, China
Services provided
25% Back Office Outsourcing25% Cybersecurity25% Engineering +1 service25% IT Managed ServicesSenyu-Info Technology (Hefei) Co., Ltd., a Cybersecurity company, was established in 2011. The team provides Cybersecurity and IT managed services and is in He Fei Shi, China.
Read moreSee All Locations (1)He Fei Shi, China
Chiyuan SOLO Pioneer Park, No.75-1 Science Avenue
He Fei Shi, China 23009450 - 75
+86-400-160-7828/+86-551-6893-6160
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UndisclosedUndisclosed10 - 49Suzhou Shi, China
Services provided
25% Custom Software Development20% IT Managed Services20% Mobile App Development +3 services15% Call Center Services10% BI & Big Data Consulting & SI10% Customer Service OutsourcingVirtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
Read moreSee All Locations (1)Suzhou Shi, China
No. 2, Xugongqiao Road, Huaqiao Town,
Suzhou Shi, China 21530010 - 15
+86-512-5012-7285
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UndisclosedUndisclosed10 - 49Chang Sha Shi, China
Services provided
25% Back Office Outsourcing25% HR Outsourcing25% IT Strategy Consulting +1 service25% UX/UI DesignExpect Technology Co., Ltd. Is an user experience agency established in 2013. The firm offers UX/UI Design and IT strategy consulting.
Read moreSee All Locations (1)Chang Sha Shi, China
11F, Phase 2 Office Building, Hongxing International Residence, No. 308 Xinshao Road
Chang Sha Shi, China 41011610 - 15
+86-185-7486-984
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UndisclosedUndisclosed50 - 249Tianjin, China
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Cloud Consulting & SI +2 services20% IT Staff Augmentation20% IT Strategy ConsultingFounded in 2009, ChinaSoft International is an IT strategy consulting company. The company provides IT strategy consulting and BI & big data consulting & SI, and is midsize.
Read moreSee All Locations (2)Hong Kong, Hong Kong
Room 4607-8, 46/F Cosco Tower, 183 Queens Road Central
Hong Kong, Hong Kong -
UndisclosedUndisclosed10 - 49Da Lian Shi, China
Services provided
35% Back Office Outsourcing35% HR Outsourcing30% Call Center ServicesMOSHIMOSHI HOTLINE DALIAN, INC. Is a Back Office Outsourcing company. They focus on Back Office Outsourcing and HR Outsourcing and were launched in 2012.
Read moreSee All Locations (1)Da Lian Shi, China
Room 502, Building 23, Dalian Software Park, No. 40, Software Park East Road
Da Lian Shi, China 116025 -
$5,000+$100 - $149 / hr250 - 999Beijing, China
Services provided
20% AI Development20% E-Commerce Development20% Mobile App Development +4 services10% Back Office Outsourcing10% Branding10% Digital Strategy10% UX/UI DesignObjectiva is a midsize app development company. They focus on Mobile App Development and E-Commerce Development and were founded in 2001.
Read moreSee All Locations (2)Beijing, China
Room 401 Bailian Plaza, No.17 Jianhua Road (S), Jianwai Street, Chaoyang District
Beijing, China 100021+86 10 6566 6918
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$1,000+$300+ / hr50 - 249Nanjing Shi, China
Services provided
40% Custom Software Development30% Back Office Outsourcing30% IT Staff AugmentationFounded in 2006, Jiangsu Sowell Software Technology is a software development company. Their services include Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (1)Nanjing Shi, China
5 floor, block A, Fu Ying building, 99 Tuan Jie Road, Pukou District
Nanjing Shi, China 210036025-58690699
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$1,000+$25 - $49 / hr50 - 249Beijing, China
Services provided
50% Call Center Services30% Cloud Consulting & SI20% BI & Big Data Consulting & SIEstablished in 2009, Cloopen is a midsize Beijing, China-based answering service. Their team specializes in Call Center Services and cloud consulting & SI.
Read moreSee All Locations (1)Beijing, China
Fairmont Tower, No.33, Guangshun North Street, Chaoyang District
Beijing, China 100102 -
$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
20% Application Testing20% Branding20% Call Center Services +2 services20% Data Annotation Services20% StaffingBeijing 95teleweb Information Co., Ltd. Is a branding firm. Their large team is headquartered in Beijing, China. Their services include Branding and Application Testing.
Read moreSee All Locations (1)Beijing, China
3F Tower B28, UBP, No.10 Jiuxianqiao Road, Chaoyang District
Beijing, China 100025400-678-9958
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UndisclosedUndisclosed1,000 - 9,999Shen Zhen Shi, China
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (6)Boulogne-Billancourt, France
11 Rue Lazare Hoche
Boulogne-Billancourt, France 92100151 - 200
+33 (0)1 46 04 66 00
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$10,000+$150 - $199 / hr2 - 9Shanghai 200030, China
Services provided
30% Call Center Services30% HR Consulting20% Market Research +1 service20% Public RelationsLocated in Shanghai 200030, China, ChatterBox Research Planners is a small telephone answering service. Their services include Call Center Services and HR Consulting.
Read moreSee All Locations (1)Shanghai 200030, China
No. 1200 North Cao Xi RoadHuating Hotel Suite 5006
Shanghai 200030, China 200030+86.21.5404.8290
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UndisclosedUndisclosed10 - 49Shenzhen Shi, China
Services provided
50% Translation25% Call Center Services25% TranscriptionToplingual Service is a small Translation company located in Shenzhen Shi, China. Their services include Translation and Call Center Services.
Read moreSee All Locations (1)Shenzhen Shi, China
Room 16A, Haiwang building
Shenzhen Shi, China 518054 -
UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
20% Event Management20% Executive Search20% Recruiting +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingEstablished in 2009, Enigma Consulting Group is a midsize Sales Outsourcing company headquartered in Shanghai, China. Their team provides Sales Outsourcing and Executive Search.
Read moreSee All Locations (1)Shanghai, China
Unit 42165, Level 42,, Citic Square,1168 Nanjing West Road
Shanghai, China 2000411
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$5,000+$100 - $149 / hr10 - 49Beijing, China
Services provided
80% AI Development20% Call Center ServicesTrio.ai is an artificial intelligence company. Based in Beijing, China, their small team offers Artificial Intelligence and Call Center Services. The company was established in 2016.
Read moreSee All Locations (1)Beijing, China
C2-2403 Yang Guang Plaza, 68 Anli Road, Chaoyang Dist
Beijing, China 100012+86 (0)10 6489 6395
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$5,000+$100 - $149 / hr50 - 249Shanghai, China
Services provided
45% IT Managed Services40% IT Staff Augmentation15% Call Center ServicesMillennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Singapore, Singapore
60 Paya Lebar Road, Paya Lebar Square, #06-26
Singapore, Singapore 4090512 - 5
+65.62.816.731
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$5,000+< $25 / hr1,000 - 9,999Beijing , China
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Sandton, South Africa
1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 203127.10.591.2272
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UndisclosedUndisclosed10,000+Bruxelles, Belgium
Services provided
10% Cloud Consulting & SI10% IT Managed Services10% IT Strategy Consulting +14 services5% AI Consulting5% AI Development5% Application Management & Support5% Application Testing5% Back Office Outsourcing5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% Digital Strategy5% ERP Consulting and SI5% Enterprise App Modernization5% Finance & Accounting Outsourcing (FAO)5% Generative AIHexaware Technologies is a large IT strategy consulting company. Established in 1990, the team focuses on IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (15)Frankfurt am Main, Germany
Frankfurt Hexaware Technologies GmbH, Lyonerstr. 15, D-60528 Frankfurt am Main, Germany
Frankfurt am Main, Germany 6052810 - 15
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UndisclosedUndisclosed10,000+Montréal, Canada
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Accra, Ghana
Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
Accra, Ghana101 - 150
+ 233 54 012 89 88
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 7 China BPO Services
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr1,000 - 9,999Haerbin Shi, China
Ability to deliver
22.9/40.016.2/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Tianjin, China
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed10 - 49Shanghai, China
Ability to deliver
22/40.014.6/20 Reviews2/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Hefei Shi, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Guangzhou Shi, China
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10,000+Chengdu, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Han Dan Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Su Qian Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Tianjin, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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