Top BPO Companies in China
71 Companies
List of the Top China BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, emphasizing effective call center services and general accounting support. Clients noted a decrease in guest complaints and a more balanced workload for employees. Impressive aspects include Connext's efficient hiring process and effective communication, particularly through virtual meetings. Suggestions for improvement include increased employee training. Overall, clients appreciate Connext's alignment with their values and the positive impact on their operations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
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UndisclosedUndisclosed10 - 49Ji Nan Shi, China
Services provided
35% Call Center Services35% Finance & Accounting Outsourcing (FAO)30% IT Managed ServicesGoitsys Technology (Jinan) Co., Ltd. Is a telephone answering service founded in 2005. Based in Ji Nan Shi, China, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Shenzhen Shi, China
Services provided
25% AI Development25% Call Center Services25% Cloud Consulting & SI +2 services15% Unified Communications Consulting & SI10% Back Office OutsourcingLocated in Shenzhen Shi, China, Shenzhen 1011 Communication Technology Co., Ltd. Is a cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Jia Xing Shi, China
Services provided
25% CRM Consulting and SI25% IT Strategy Consulting20% Corporate Training & Coaching +2 services15% Back Office Outsourcing15% Call Center ServicesZhejiang Unicall Information Technology Service Co., Ltd. Is a small Jia Xing Shi, China-based IT strategy consulting company. The team specializes in IT strategy consulting and CRM consulting and
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UndisclosedUndisclosed50 - 249Wu Han Shi, China
Services provided
25% Back Office Outsourcing25% Custom Software Development25% IT Managed Services +1 service25% IT Strategy ConsultingInformation Development (Wuhan) Co., Ltd. Is an IT strategy consulting company. They were founded in 2004 and specialize in IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249He Fei Shi, China
Services provided
25% Back Office Outsourcing25% Cybersecurity25% Engineering +1 service25% IT Managed ServicesSenyu-Info Technology (Hefei) Co., Ltd., a Cybersecurity company, was established in 2011. The team provides Cybersecurity and IT managed services and is in He Fei Shi, China.
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UndisclosedUndisclosed10 - 49Suzhou Shi, China
Services provided
25% Custom Software Development20% IT Managed Services20% Mobile App Development +3 services15% Call Center Services10% BI & Big Data Consulting & SI10% Customer Service OutsourcingVirtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Chang Sha Shi, China
Services provided
25% Back Office Outsourcing25% HR Outsourcing25% IT Strategy Consulting +1 service25% UX/UI DesignExpect Technology Co., Ltd. Is an user experience agency established in 2013. The firm offers UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Tianjin, China
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Cloud Consulting & SI +2 services20% IT Staff Augmentation20% IT Strategy ConsultingFounded in 2009, ChinaSoft International is an IT strategy consulting company. The company provides IT strategy consulting and BI & big data consulting & SI, and is midsize.
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UndisclosedUndisclosed10 - 49Da Lian Shi, China
Services provided
35% Back Office Outsourcing35% HR Outsourcing30% Call Center ServicesMOSHIMOSHI HOTLINE DALIAN, INC. Is a Back Office Outsourcing company. They focus on Back Office Outsourcing and HR Outsourcing and were launched in 2012.
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$5,000+$100 - $149 / hr250 - 999Beijing, China
Services provided
20% AI Development20% E-Commerce Development20% Mobile App Development +4 services10% Back Office Outsourcing10% Branding10% Digital Strategy10% UX/UI DesignObjectiva is a midsize app development company. They focus on Mobile App Development and E-Commerce Development and were founded in 2001.
Read moreSee All Locations (2)Beijing, China
Room 401 Bailian Plaza, No.17 Jianhua Road (S), Jianwai Street, Chaoyang District
Beijing, China 100021+86 10 6566 6918
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$1,000+$300+ / hr50 - 249Nanjing Shi, China
Services provided
40% Custom Software Development30% Back Office Outsourcing30% IT Staff AugmentationFounded in 2006, Jiangsu Sowell Software Technology is a software development company. Their services include Custom Software Development and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Beijing, China
Services provided
50% Call Center Services30% Cloud Consulting & SI20% BI & Big Data Consulting & SIEstablished in 2009, Cloopen is a midsize Beijing, China-based answering service. Their team specializes in Call Center Services and cloud consulting & SI.
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$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
20% Application Testing20% Branding20% Call Center Services +2 services20% Data Annotation Services20% StaffingBeijing 95teleweb Information Co., Ltd. Is a branding firm. Their large team is headquartered in Beijing, China. Their services include Branding and Application Testing.
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UndisclosedUndisclosed1,000 - 9,999Shen Zhen Shi, China
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (6)Shen Zhen Shi, China
Wen Jin Bei Lu
Shen Zhen Shi, China50 - 75
+86 755 8366 1441
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$10,000+$150 - $199 / hr2 - 9Shanghai 200030, China
Services provided
30% Call Center Services30% HR Consulting20% Market Research +1 service20% Public RelationsLocated in Shanghai 200030, China, ChatterBox Research Planners is a small telephone answering service. Their services include Call Center Services and HR Consulting.
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UndisclosedUndisclosed10 - 49Shenzhen Shi, China
Services provided
50% Translation25% Call Center Services25% TranscriptionToplingual Service is a small Translation company located in Shenzhen Shi, China. Their services include Translation and Call Center Services.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
20% Event Management20% Executive Search20% Recruiting +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingEstablished in 2009, Enigma Consulting Group is a midsize Sales Outsourcing company headquartered in Shanghai, China. Their team provides Sales Outsourcing and Executive Search.
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$5,000+$100 - $149 / hr10 - 49Beijing, China
Services provided
80% AI Development20% Call Center ServicesTrio.ai is an artificial intelligence company. Based in Beijing, China, their small team offers Artificial Intelligence and Call Center Services. The company was established in 2016.
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$5,000+$100 - $149 / hr50 - 249Shanghai, China
Services provided
45% IT Managed Services40% IT Staff Augmentation15% Call Center ServicesMillennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Shanghai, China
600 Tianshan Road, Blk 2 Room 27C,
Shanghai, China 2000611
+86.21.5407.6600
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$5,000+< $25 / hr1,000 - 9,999Beijing , China
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Beijing , China
Room 703, Taikang Financial Tower, No.38 Dongsanhuan North Road, Chaoyang District,
Beijing , China 10002686.10.6596.0370
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UndisclosedUndisclosed10,000+Su Zhou Shi, China
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Su Zhou Shi, China
China Overseas Fortune Center, Suzhou Industrial Park,
Su Zhou Shi, China 21512110 - 15
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 7 China BPO Services
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr1,000 - 9,999Haerbin Shi, China
Ability to deliver
22.9/40.016.2/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Tianjin, China
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed10 - 49Shanghai, China
Ability to deliver
22/40.014.6/20 Reviews2/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Hefei Shi, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Guangzhou Shi, China
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10,000+Chengdu, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Han Dan Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Su Qian Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Tianjin, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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