Top BPO Companies in China
7 Leaders 15 Contenders
74 Companies
List of the Top China BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Connext's patient approach to project management. One reviewer noted their 'entrepreneurial, patient, people-focused' nature, highlighting their ability to maintain steady communication and adapt to client needs. This patience contributed to effective collaboration, as one client remarked that Connext was 'more on the ball' than their own team. Overall, the feedback underscores Connext's commitment to a thoughtful and measured engagement style.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.-
Customer Service Recruiting for Financial Services Co
5.0 Jan 13, 2025We are very satisfied with what the SVC team is doing for us. They are the best!
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Call Center Services for Advisory Platform
4.5 Jan 13, 2025Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
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Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accessible
Clients have consistently praised Hugo Inc. for their exceptional accessibility and communication. One reviewer highlighted their use of multiple communication channels, including Slack and email, which facilitated effortless coordination and timely updates. The team was described as approachable and responsive, fostering a collaborative atmosphere. This sentiment of accessibility contributed significantly to the positive client experience, reinforcing the notion that Hugo Inc. is dedicated to being readily available and supportive throughout the project.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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TDCX
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$100,000+Undisclosed10,000+Beijing, ChinaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (18)Beijing, China
Building 3, Room 702, 9 Jiaogezhuang Street, Shunyi District
Beijing, China 101316501 - 750
86 10 8045 8888
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention Transparent
Clients have consistently praised Welsend for its transparency and professionalism throughout the project lifecycle. One client noted that Welsend never hides problems or makes excuses, demonstrating strong problem-solving capabilities and superior coordination. Their receptiveness to feedback and proactive approach in providing suggestions were also highlighted as key strengths. Overall, the sentiment reflects a high level of satisfaction with Welsend's transparent communication and commitment to addressing challenges effectively.-
Staffing Support & Analytics for Manufacturing Company
5.0 Feb 15, 2022They have strong project management capability. They never hide problems or find excuses if there are any. Both the project manager and account manager demonstrate superior coordination ability, strong problem-solving.
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Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Haerbin Shi, China
Services provided
60% Back Office Outsourcing40% Document Digitization & ManagementSee all 3 projectsSynjones is a business process outsourcing company known for its reliable and efficient services, as evidenced by their positive client feedback. With 100% of reviewers highlighting their timely delivery and strong sense of responsibility, Synjones excels in enhancing work efficiency and reducing costs. While minor improvements in project startups were noted, they remain a trusted partner for large-scale operations.
Reviews mention Trustworthy
Clients perceive Synjonesoft as a highly trustworthy partner, with feedback highlighting their reliability in delivering project milestones on schedule. A project manager from China Life Insurance emphasized that Synjonesoft's trustworthiness sets them apart, stating they regard client goals as their own. Despite some initial delays in the project startup, the overall sentiment remains positive, with clients appreciating their commitment and partnership.-
Data Entry for Chinese Life Insurance Corporation
5.0 Jul 27, 2015The main thing that stands out for me is that Synjonesoft is very trustworthy. Synjonesoft regards their clients' goals and objectives as their own, and thus makes an excellent partner.
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Industry Experience
Synjones has demonstrated expertise primarily in the financial services and logistics industries, receiving positive feedback for their reliability and efficiency. Clients from financial institutions praised their responsibility and cost reduction capabilities, while logistics companies noted improvements in work efficiency and service quality. Overall sentiment across these sectors highlights Synjones as a trustworthy partner that understands client needs, making them a strong fit for projects involving document processing and operational outsourcing.
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Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Synjonesoft's value for money, noting significant cost reductions and enhanced efficiency in their operations. For instance, one client reported an annual expenditure of $160,000, highlighting a substantial reduction in costs, while another mentioned spending $2 million annually with noticeable improvements in service quality and efficiency. Overall, the sentiment towards Synjonesoft's pricing and value is overwhelmingly positive, with clients recommending the company for its reliability and commitment to client objectives.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Tianjin, China
Services provided
35% Business Consulting30% Sales Outsourcing20% Event Marketing +2 services10% Market Research5% TranslationSee all 4 projectsDevott Co., Ltd. is a consulting firm offering services in industry research, market analysis, and strategic planning, primarily within the Chinese market. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, dedication, and impactful industry knowledge. Clients specifically praise their cooperative and responsible approach and the high quality of in-country assistance.
Reviews mention Knowledgeable
Clients have consistently praised Devott Co., Ltd. for their extensive industry knowledge and high-quality in-country support. One client highlighted their impressive understanding of market dynamics in China, stating, 'the obvious knowledge of the industry' was a standout feature. Another noted the 'amazing' support and sufficient data provided during their engagement. Overall, the sentiment regarding Devott's expertise is overwhelmingly positive, with clients expressing confidence in their ability to deliver satisfactory outcomes.-
China Market Research for Real Estate Advisory Firm
5.0 Apr 27, 2022Besides the obvious knowledge of the industry, the respect that they have shown all my clients is immense.
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Industry Experience
Devott Co., Ltd. has received positive feedback across multiple industries, including business services, real estate, and financial services. Clients commend their expertise in market analysis, industry research, and publicity strategies. Reviewers highlight their professionalism and resourcefulness, particularly in aiding firms with market entry and investment decision-making. Overall sentiment is highly favorable, indicating that Devott is a trusted partner for companies seeking insights and support in these sectors.
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Business services Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Devott Co., Ltd. is noted for providing significant value relative to its costs, with clients expressing satisfaction over the quality of services received for their investments. One client highlighted that a project valued at USD $2 million incurred expenses of only USD $180k, indicating strong cost-effectiveness. Additionally, feedback consistently praises the company's professionalism and dedication, reinforcing the sentiment that their pricing aligns well with the high-quality support and resources provided.Was this helpful?
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$1,000+Undisclosed10 - 49Shanghai, China
Services provided
40% Business Consulting30% HR Consulting20% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)See all 1 projectsFDI China is a professional consultancy firm specializing in company registration and visa services in China. Their reviews highlight exceptional customer service and effective communication, with 100% positive feedback on their ability to facilitate business operations smoothly. Clients particularly appreciate their expertise and attention to detail, resulting in successful outcomes within expected timeframes.
Industry Experience
FDI China has garnered positive feedback primarily in the Advertising & Marketing industry, where their expertise in company registration and compliance has been highlighted. Clients appreciate their professionalism, effective communication, and strong customer service, resulting in successful project outcomes. Overall sentiment is favorable, indicating that FDI China is a reliable partner for businesses seeking to establish themselves in China, especially in industries requiring regulatory navigation and local market understanding.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised FDI China for their professional service and value for money, particularly highlighting the smooth process of company registration and timely delivery of results. One client noted that their business was operational within two months, reflecting efficient handling of compliance and documentation. The quality of customer service, particularly from account manager Natalia, was frequently mentioned as a key factor in their positive experience, justifying the costs involved.Was this helpful?
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$1,000+< $25 / hr50 - 249Hefei Shi, China
Services provided
40% Call Center Services25% Custom Software Development25% IT Managed Services +1 service10% Customer Service OutsourcingSee all 1 projectsHefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.
Industry Experience
Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
25% Call Center Services25% Custom Software Development25% Mobile App Development +1 service25% Web DevelopmentSee all 1 projectsGrow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.
Industry Experience
Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49Beijing, China
Services provided
60% Call Center Services20% CRM Consulting and SI10% BI & Big Data Consulting & SI +1 service10% Cloud Consulting & SISee all 1 projectsShandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting is a consulting firm specializing in personnel and management solutions, including full-service outsourcing. Reviews highlight a significant performance improvement, with a connection rate increase from 90% to 95% and customer satisfaction reaching 95%. While praised for their business acumen and operational performance, timeliness in recruitment was noted as an area for improvement.
Industry Experience
Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting has demonstrated expertise primarily in the financial services sector, particularly online insurance. Clients commend their effective full-service outsourcing and strong operational performance, resulting in improved connection and satisfaction rates. The company is recognized for its project management capabilities, though some feedback indicates a need for improved recruitment timeliness. Overall, they are well-suited for clients in the financial services industry seeking reliable, high-impact consulting solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting for their cost-effectiveness, noting that the value received aligns well with the investment made. One client highlighted a significant increase in satisfaction and connection rates, attributing this success to the company's efficient operations and strategic alignment. However, there are suggestions for improvement in the timeliness of recruitment, indicating a need for better management in this area to enhance overall value.Was this helpful?
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UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Services provided
100% Sales OutsourcingEmmiol is a Sales Outsourcing company. They offer Sales Outsourcing and are headquartered in Shen Zhen Shi, China.
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$5,000+< $25 / hr10 - 49Guangzhou Shi, China
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% Translation +4 services10% HR Consulting10% Recruiting3% HR Outsourcing2% StaffingSee all 2 projectsINFITECS is a professional outsourcing company specializing in administration and human resource services, including internet research, project management, candidate data entry, and phone screening. Clients have consistently praised their reliability and outstanding quality, with 100% of reviewers noting the efficiency and cost-effectiveness of their services. Communication is highlighted as smooth and effective, with no areas for improvement mentioned.
Reviews mention Great project management
Clients have praised INFITECS for its excellent project management, highlighting smooth daily communication via email and phone. One client noted their impressive capability in handling ad hoc tasks effectively, contributing to the overall efficiency of operations. The long-standing relationship, spanning nearly 12 years, further underscores their reliability and professionalism, with no areas for improvement identified at this time.-
BPO Services for Payroll & HR Consulting Company
5.0 Nov 8, 2021They perform very well. We use emails and phones to communicate every day. Our communication is very smooth.
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Industry Experience
INFITECS has garnered positive feedback in the Healthcare and Human Resources sectors, highlighting their expertise in providing administrative, project management, and data handling services. Clients commend their reliability, communication, and cost-saving impacts, describing their quality of work as outstanding. The provider's strengths lie in their ability to efficiently manage outsourced tasks, making them a suitable partner for organizations seeking support in these industries.
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Healthcare Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise INFITECS for providing high-quality services at competitive prices, emphasizing significant cost savings in labor. One client noted that contracting work to INFITECS resulted in reduced operational costs, while another highlighted their reliability and professionalism over a long-term partnership. Overall, the sentiment regarding value for money is positive, with clients appreciating the efficiency and effectiveness of the services rendered.Was this helpful?
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$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingChina Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
50% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Business ConsultingM&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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$5,000+$25 - $49 / hr250 - 999Shanghai, China
Services provided
80% Call Center Services20% Customer Service OutsourcingFounded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
25% Back Office Outsourcing25% Business Consulting25% HR Consulting +2 services15% Call Center Services10% Customer Service OutsourcingFounded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10,000+Chengdu, China
Services provided
40% Call Center Services25% AI Development25% Business Consulting +1 service10% Customer Service OutsourcingQin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Services provided
31% Customer Service Outsourcing25% Back Office Outsourcing25% HR Consulting +1 service19% Call Center ServicesSunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
50% BI & Big Data Consulting & SI25% Back Office Outsourcing25% Call Center ServicesDatang Information Service Technology Co., Ltd. Is a big data analytics company. The company is in Beijing, China. Their services include BI & big data consulting & SI and Call Center Services.
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UndisclosedUndisclosed50 - 249Han Dan Shi, China
Services provided
50% Call Center Services50% Customer Service OutsourcingHebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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UndisclosedUndisclosed10,000+Su Zhou Shi, China
Services provided
25% Back Office Outsourcing25% Call Center Services25% HR Outsourcing +2 services13% Staffing12% RecruitingHumanPool (Suzhou) Human Resources Co., Ltd. Is a large Su Zhou Shi, China-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Guang Zhou Shi, China
Services provided
65% Customer Service Outsourcing35% Sales OutsourcingShipAnt is a Guang Zhou Shi, China-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Services provided
20% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +2 services20% Recruiting20% StaffingAnhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Su Qian Shi, China
Services provided
25% Back Office Outsourcing25% Call Center Services10% HR Consulting +4 services10% HR Outsourcing10% Recruiting10% Social Media Marketing10% StaffingJiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Shanghai, China
Services provided
25% Call Center Services20% Branding20% UX/UI Design +3 services15% Back Office Outsourcing10% Customer Service Outsourcing10% E-Commerce DevelopmentLaunched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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UndisclosedUndisclosed250 - 999Tianjin, China
Services provided
25% Back Office Outsourcing25% Call Center Services25% IT Strategy Consulting +1 service25% Web DesignHeadquartered in Tianjin, China, Transcosmos Information Creative (China) Co., Ltd. Is a web design company. The team specializes in Web Design and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Shi Jia Zhuang Shi, China
Services provided
50% Back Office Outsourcing13% HR Consulting13% HR Outsourcing +2 services12% Recruiting12% StaffingHebei Xingye Human Resources Services Co., Ltd. Is a Back Office Outsourcing company in Shi Jia Zhuang Shi, China. They focus on Back Office Outsourcing and HR Consulting and were founded in 2007.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +4 services10% Recruiting10% Staffing3% HR Consulting2% HR OutsourcingShanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
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UndisclosedUndisclosed2 - 9Wu Hu Shi, China
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 2 projectsAnhui Ranhe Information Technology Co., Ltd. offers customer service answering services and call center outsourcing solutions, demonstrating a high level of professionalism and efficiency. Reviews highlight the company's excellent service quality, efficient communication, and strong project management capabilities. Potential areas for improvement include enhancing cooperation, although overall feedback is positive and emphasizes their experienced service teams and system support.
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UndisclosedUndisclosed2 - 9Shen Zhen Shi, China
Services provided
50% Back Office Outsourcing50% Call Center ServicesYinyan Technology Services Group Co., Ltd. Is a call center and Back Office Outsourcing company. Their team is in Shen Zhen Shi, China and offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Guang Zhou Shi, China
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% HR OutsourcingSaint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Is a small Guang Zhou Shi, China-based call center service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10,000+He Fei Shi, China
Services provided
50% HR Outsourcing25% Back Office Outsourcing25% Corporate Training & CoachingManpower Traveling Company is a HR Outsourcing company established in 2010. Based in He Fei Shi, China, the team provides HR Outsourcing and Back Office Outsourcing.
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$10,000+$200 - $300 / hr10 - 49Nan Jing Shi, China
Services provided
65% Customer Service Outsourcing35% Demand Generation MarketingFriendMotion Atelier is a small Customer Service Outsourcing company launched in 2019. Their services include Customer Service Outsourcing and Demand Generation Marketing.
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UndisclosedUndisclosed10 - 49Shanghai, China
Services provided
35% Back Office Outsourcing35% Call Center Services30% HR OutsourcingAGE Outsourcing Services (Shanghai) Co., Ltd., an answering service, was launched in 2005. The agency offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Shen Zhen Shi, China
Services provided
30% Contract Manufacturing30% Product Design20% Product Marketing +1 service20% Sales OutsourcingLeadtek Display is a Product Design company. Their midsize team of employees is in Shenzhen, China and Shen Zhen Shi, China. Their team offers Product Design and Contract Manufacturing.
Read moreSee All Locations (2)Shen Zhen Shi, China
3rd Floor, Building 4, Zhipeng Industrial Park, Fuyuan 1st Road, Heping Village, Baoan District
Shen Zhen Shi, China 518125251 - 300
+86-755-84827079
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$5,000+$100 - $149 / hr10,000+Shenyang Shi, China
Services provided
20% Back Office Outsourcing20% Custom Software Development20% ERP Consulting and SI +2 services20% IT Managed Services20% IoT DevelopmentNeusoft Corporation, a custom software development company, was established in 1991. The team provides Custom Software Development and Back Office Outsourcing.
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$5,000+$50 - $99 / hr1,000 - 9,999Shanghai, China
Services provided
25% AI Development25% Cloud Consulting & SI25% Customer Service Outsourcing +1 service25% IT Strategy ConsultingVision-X Enterprise Management, Ltd. Is a Shanghai, China-based IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI and were founded in 2001.
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UndisclosedUndisclosed50 - 249Dalian, China
Services provided
50% Back Office Outsourcing13% HR Outsourcing13% Staffing +2 services12% HR Consulting12% RecruitingFounded in 2002, Huaxia Outsourcing Service (Dalian) Limited Company is a Back Office Outsourcing company. The firm specializes in Back Office Outsourcing and Staffing, and is midsize.
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UndisclosedUndisclosed50 - 249He Fei Shi, China
Services provided
50% Call Center Services25% BI & Big Data Consulting & SI25% BlockchainAnhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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$1,000+< $25 / hr10 - 49Hangzhou Shi, China
Services provided
100% Call Center ServicesYunpian is a phone answering service. They are in Hangzhou Shi, China and Shanghai, China and have small team. They focus on Call Center Services.
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UndisclosedUndisclosed10 - 49Wu Xi Shi, China
Services provided
25% Back Office Outsourcing25% Call Center Services13% HR Outsourcing +3 services13% Staffing12% HR Consulting12% RecruitingWuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Fu Zhou Shi, China
Services provided
25% Back Office Outsourcing25% Call Center Services25% Recruiting +1 service25% StaffingFujian Rongyin Information Technology Service Co., Ltd. Is a phone answering service. Located in Fu Zhou Shi, China, the firm focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Beijing, China
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)Beijing Huaxin Yongan Accounting Service Co., Ltd. Is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
30% Back Office Outsourcing20% Accounting20% BI & Big Data Consulting & SI +3 services10% Customer Service Outsourcing10% HR Consulting10% RecruitingGFC Consulting Co., Ltd. Shanghai is a Back Office Outsourcing company launched in 2007. The company focuses on Back Office Outsourcing and BI & big data consulting & SI.
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$5,000+$25 - $49 / hr10,000+Wuxi, China
Services provided
30% Back Office Outsourcing30% Mobile App Development20% Custom Software Development +1 service20% Web DevelopmentSee all 1 projectsSofttek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek.
Industry Experience
Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients.Was this helpful?
See All Locations (2)Wuxi, China
15/F, Office Tower 2 Center 66 139 Renmin Zhong Road Liang’xi
Wuxi, China76 - 100
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UndisclosedUndisclosed10 - 49Guang Zhou Shi, China
Services provided
50% Contract Manufacturing20% Product Design20% Sales Outsourcing +1 service10% E-Commerce DevelopmentSNKOO BEAUTY is a Contract Manufacturing company founded in 2010. The team offers Contract Manufacturing and Product Design and is in Guang Zhou Shi, China.
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UndisclosedUndisclosed10 - 49Shanghai, China
Services provided
20% HR Consulting20% HR Outsourcing20% PEO/Employee Leasing +3 services20% Recruiting10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)NNRoad is a Recruiting company established in 2015. The small team specializes in Recruiting and HR Consulting.
Read moreSee All Locations (2)Shanghai, China
436 Hengfeng Road, Greentech Tower, Suite 2703 Shanghai 200070, China
Shanghai, China 20012531 - 40
+86 21 5211 0025
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UndisclosedUndisclosed50 - 249Beijing, China
Services provided
35% Cloud Consulting & SI18% Customer Service Outsourcing17% Back Office Outsourcing +2 services15% AI Development15% BI & Big Data Consulting & SIBeijing SINOWEL Information Technology Co., Ltd., a cloud consulting & SI company, is located in Beijing, China. They offer cloud consulting & SI and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Beijing, China
Services provided
35% AI Agents35% Call Center Services30% AI ConsultingBeijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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$1,000+< $25 / hr250 - 999Guangzhou Shi, China
Services provided
20% Digital Strategy15% BI & Big Data Consulting & SI15% Cloud Consulting & SI +4 services15% IT Managed Services15% IT Strategy Consulting10% Back Office Outsourcing10% Customer Service OutsourcingGuangzhou AnLai Information and Communication Technology Co., Ltd. Is a Digital Strategy company. Established in 2007, the team provides Digital Strategy and IT strategy consulting.
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$5,000+$100 - $149 / hr1,000 - 9,999Shanghai, China
Services provided
80% Back Office Outsourcing20% Business ConsultingBack Office Outsourcing company Hejun Zongda Data Technology Co., Ltd. Was founded in 2014. The team provides Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed50 - 249Nanchang Shi, China
Services provided
50% Translation30% Transcription10% BI & Big Data Consulting & SI +1 service10% Call Center ServicesLaunched in 2020, Localizationline Solutions Co is a Translation company. The team specializes in Translation and Transcription and is headquartered in Nanchang Shi, China.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 7 China BPO Services
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr1,000 - 9,999Haerbin Shi, China
Ability to deliver
22.9/40.016.2/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Tianjin, China
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed10 - 49Shanghai, China
Ability to deliver
22/40.014.6/20 Reviews2/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Hefei Shi, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Guangzhou Shi, China
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10,000+Chengdu, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Han Dan Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Guang Zhou Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Su Qian Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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