Top BPO Companies in China

Ratings Updated: January 7, 2026

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves China

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves China

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves China

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)
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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

Beijing, China

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

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Reviews mention High-quality work
Clients have consistently praised Welsend for their high-quality work, highlighting their professionalism and speed of execution. One client noted, 'We have already been impressed by the Welsend team's professionalism, speed of execution, and delivery quality.' Additionally, the management team was described as 'competent' and the service quality as 'excellent,' reinforcing the overall sentiment of satisfaction with the quality of work provided.

Outbound Call Support for Hotel Chain

5.0 Feb 15, 2022

They have a competent management team, excellent service quality, and truly a value for investment!
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)
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Synjones

5.0 3 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Haerbin Shi, China

Services provided

60% Back Office Outsourcing

40% Document Digitization & Management

Synjones is a business process outsourcing company known for its reliable and efficient services, as evidenced by their positive client feedback. With 100% of reviewers highlighting their timely delivery and strong sense of responsibility, Synjones excels in enhancing work efficiency and reducing costs. While minor improvements in project startups were noted, they remain a trusted partner for large-scale operations.

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Reviews mention Reliable
Clients consistently express high satisfaction with Synjonesoft's reliability. One review highlighted their strong sense of responsibility, which significantly contributed to the project's success and cost reduction. The principal purchasing officer from a bank stated that Synjonesoft is a 'very reliable brand' and would recommend them without hesitation, indicating a strong overall sentiment regarding their dependable service.

Financial Document Preparation for Global Bank

5.0 Jul 27, 2015

The one thing that really stands out is the strong sense of responsibility shown by all of Synjonesoft's employees. Synjonesoft is a very reliable brand, and I would not hesitate to recommend them to a potential future client.
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Industry Experience

Synjones has demonstrated expertise in the logistics and financial services industries, receiving positive feedback for enhancing operational efficiency and service quality. Clients from logistics noted significant document processing improvements, while financial institutions highlighted cost reductions and a strong sense of responsibility from Synjones's team. Overall, Synjones is viewed as a reliable partner, particularly suitable for businesses in express logistics and banking sectors seeking to outsource document management and improve operational workflows.
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Other Industry Financial services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Synjonesoft has received positive feedback regarding its overall cost and value for money. Clients noted satisfaction with the services provided, citing significant cost reductions and enhanced efficiency. One client highlighted a yearly expenditure of $2 million, emphasizing the value received in return. Another client mentioned spending $160,000 annually while achieving substantial savings. Overall, the sentiment reflects a strong appreciation for Synjonesoft’s reliable service and commitment to client objectives.
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Devott Co., Ltd.

5.0 4 reviews

$5,000+

$25 - $49 / hr

50 - 249

Tianjin, China

Services provided

35% Business Consulting

30% Sales Outsourcing

20% Event Marketing +2 services

10% Market Research

5% Translation

Devott Co., Ltd. is a consulting firm offering services in industry research, market analysis, and strategic planning, primarily within the Chinese market. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, dedication, and impactful industry knowledge. Clients specifically praise their cooperative and responsible approach and the high quality of in-country assistance.

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Reviews mention Great project management
Devott Co., Ltd. has received positive feedback regarding its project management capabilities. Clients noted 'outstanding' performance, with one stating they would confidently recommend the vendor to any client. Another review highlighted the team's cooperative and responsible approach, with effective communication via WeChat and telephone. The successful completion of projects and high-quality in-country assistance further underscore their strong project management skills, leading to ongoing relationships and referrals.

Publicity & Company Promotion for Data Processing Company

5.0 Apr 29, 2022

It has done well. More online communication, used WeChat and telephone.
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Industry Experience

Devott Co., Ltd. has received positive feedback across multiple industries, including business services, real estate, and financial services. Clients commend their expertise in market analysis, industry research, and publicity strategies. Reviewers highlight their professionalism and resourcefulness, particularly in aiding firms with market entry and investment decision-making. Overall sentiment is highly favorable, indicating that Devott is a trusted partner for companies seeking insights and support in these sectors.
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Business services Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Devott Co., Ltd. is noted for providing significant value relative to its costs, with clients expressing satisfaction over the quality of services received for their investments. One client highlighted that a project valued at USD $2 million incurred expenses of only USD $180k, indicating strong cost-effectiveness. Additionally, feedback consistently praises the company's professionalism and dedication, reinforcing the sentiment that their pricing aligns well with the high-quality support and resources provided.
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China (2) United States (1)
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FDI China

4.5 1 review

$1,000+

Undisclosed

10 - 49

Shanghai, China

Services provided

40% Business Consulting

30% HR Consulting

20% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

FDI China is a professional consultancy firm specializing in company registration and visa services in China. Their reviews highlight exceptional customer service and effective communication, with 100% positive feedback on their ability to facilitate business operations smoothly. Clients particularly appreciate their expertise and attention to detail, resulting in successful outcomes within expected timeframes.

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Industry Experience

FDI China has garnered positive feedback primarily in the Advertising & Marketing industry, where their expertise in company registration and compliance has been highlighted. Clients appreciate their professionalism, effective communication, and strong customer service, resulting in successful project outcomes. Overall sentiment is favorable, indicating that FDI China is a reliable partner for businesses seeking to establish themselves in China, especially in industries requiring regulatory navigation and local market understanding.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised FDI China for their professional service and value for money, particularly highlighting the smooth process of company registration and timely delivery of results. One client noted that their business was operational within two months, reflecting efficient handling of compliance and documentation. The quality of customer service, particularly from account manager Natalia, was frequently mentioned as a key factor in their positive experience, justifying the costs involved.
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Hefei Wisfly Information Technology Co., Ltd.

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Hefei Shi, China

Services provided

40% Call Center Services

25% Custom Software Development

25% IT Managed Services +1 service

10% Customer Service Outsourcing

Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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Industry Experience

Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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Publishing

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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Grow Force Technology Co., Ltd.

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Services provided

25% Call Center Services

25% Custom Software Development

25% Mobile App Development +1 service

25% Web Development

Grow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.

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Industry Experience

Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.
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Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.
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Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Beijing, China

Services provided

60% Call Center Services

20% CRM Consulting and SI

10% BI & Big Data Consulting & SI +1 service

10% Cloud Consulting & SI

Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting is a consulting firm specializing in personnel and management solutions, including full-service outsourcing. Reviews highlight a significant performance improvement, with a connection rate increase from 90% to 95% and customer satisfaction reaching 95%. While praised for their business acumen and operational performance, timeliness in recruitment was noted as an area for improvement.

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Industry Experience

Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting has demonstrated expertise primarily in the financial services sector, particularly online insurance. Clients commend their effective full-service outsourcing and strong operational performance, resulting in improved connection and satisfaction rates. The company is recognized for its project management capabilities, though some feedback indicates a need for improved recruitment timeliness. Overall, they are well-suited for clients in the financial services industry seeking reliable, high-impact consulting solutions.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting for their cost-effectiveness, noting that the value received aligns well with the investment made. One client highlighted a significant increase in satisfaction and connection rates, attributing this success to the company's efficient operations and strategic alignment. However, there are suggestions for improvement in the timeliness of recruitment, indicating a need for better management in this area to enhance overall value.
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Emmiol

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Shen Zhen Shi, China

Services provided

100% Sales Outsourcing

Emmiol is a Sales Outsourcing company. They offer Sales Outsourcing and are headquartered in Shen Zhen Shi, China.
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INFITECS

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Guangzhou Shi, China

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% Translation +4 services

10% HR Consulting

10% Recruiting

3% HR Outsourcing

2% Staffing

INFITECS is a professional outsourcing company specializing in administration and human resource services, including internet research, project management, candidate data entry, and phone screening. Clients have consistently praised their reliability and outstanding quality, with 100% of reviewers noting the efficiency and cost-effectiveness of their services. Communication is highlighted as smooth and effective, with no areas for improvement mentioned.

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Reviews mention Great project management
Clients have praised INFITECS for its excellent project management, highlighting smooth daily communication via email and phone. One client noted their impressive capability in handling ad hoc tasks effectively, contributing to the overall efficiency of operations. The long-standing relationship, spanning nearly 12 years, further underscores their reliability and professionalism, with no areas for improvement identified at this time.

BPO Services for Payroll & HR Consulting Company

5.0 Nov 8, 2021

They perform very well. We use emails and phones to communicate every day. Our communication is very smooth.
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Industry Experience

INFITECS has garnered positive feedback in the Healthcare and Human Resources sectors, highlighting their expertise in providing administrative, project management, and data handling services. Clients commend their reliability, communication, and cost-saving impacts, describing their quality of work as outstanding. The provider's strengths lie in their ability to efficiently manage outsourced tasks, making them a suitable partner for organizations seeking support in these industries.
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Healthcare Human Resources

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Average Project Cost Breakdown

$200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise INFITECS for providing high-quality services at competitive prices, emphasizing significant cost savings in labor. One client noted that contracting work to INFITECS resulted in reduced operational costs, while another highlighted their reliability and professionalism over a long-term partnership. Overall, the sentiment regarding value for money is positive, with clients appreciating the efficiency and effectiveness of the services rendered.
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Germany (1) Hong Kong (1)
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China Data Group (Suzhou) Limited

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Suzhou Shi, China

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
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M&Y Global Services

Not yet reviewed

$5,000+

$25 - $49 / hr

1,000 - 9,999

Beijing, China

Services provided

50% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Business Consulting

M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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800teleservices

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Shanghai, China

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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Beijing Interactive CRM Technology Limited

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% HR Consulting +2 services

15% Call Center Services

10% Customer Service Outsourcing

Founded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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Qin Finance Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Chengdu, China

Services provided

40% Call Center Services

25% AI Development

25% Business Consulting +1 service

10% Customer Service Outsourcing

Qin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
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Sunyard (Hangzhou) Computer Services Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hangzhou, China

Services provided

31% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Consulting +1 service

19% Call Center Services

Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Datang Information Service Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Services provided

50% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% Call Center Services

Datang Information Service Technology Co., Ltd. Is a big data analytics company. The company is in Beijing, China. Their services include BI & big data consulting & SI and Call Center Services.
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Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Han Dan Shi, China

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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HumanPool (Suzhou) Human Resources Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% HR Outsourcing +2 services

13% Staffing

12% Recruiting

HumanPool (Suzhou) Human Resources Co., Ltd. Is a large Su Zhou Shi, China-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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Anhui Shengtang Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hefei Shi, China

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% HR Outsourcing +2 services

20% Recruiting

20% Staffing

Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
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Jiangsu Surebon Service Outsourcing Group Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Su Qian Shi, China

Services provided

25% Back Office Outsourcing

25% Call Center Services

10% HR Consulting +4 services

10% HR Outsourcing

10% Recruiting

10% Social Media Marketing

10% Staffing

Jiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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HKT Teleservices (Shanghai) Co.Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Shanghai, China

Services provided

25% Call Center Services

20% Branding

20% UX/UI Design +3 services

15% Back Office Outsourcing

10% Customer Service Outsourcing

10% E-Commerce Development

Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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Transcosmos Information Creative (China) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Tianjin, China

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% IT Strategy Consulting +1 service

25% Web Design

Headquartered in Tianjin, China, Transcosmos Information Creative (China) Co., Ltd. Is a web design company. The team specializes in Web Design and IT strategy consulting.
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Hebei Xingye Human Resources Services Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Shi Jia Zhuang Shi, China

Services provided

50% Back Office Outsourcing

13% HR Consulting

13% HR Outsourcing +2 services

12% Recruiting

12% Staffing

Hebei Xingye Human Resources Services Co., Ltd. Is a Back Office Outsourcing company in Shi Jia Zhuang Shi, China. They focus on Back Office Outsourcing and HR Consulting and were founded in 2007.
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Shanghai Nanfang Xundian Communication Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +4 services

10% Recruiting

10% Staffing

3% HR Consulting

2% HR Outsourcing

Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
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Anhui Ranhe Information Technology Co., Ltd.

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Wu Hu Shi, China

Services provided

50% Back Office Outsourcing

50% Call Center Services

Anhui Ranhe Information Technology Co., Ltd. offers customer service answering services and call center outsourcing solutions, demonstrating a high level of professionalism and efficiency. Reviews highlight the company's excellent service quality, efficient communication, and strong project management capabilities. Potential areas for improvement include enhancing cooperation, although overall feedback is positive and emphasizes their experienced service teams and system support.

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Yinyan Technology Services Group Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Shen Zhen Shi, China

Services provided

50% Back Office Outsourcing

50% Call Center Services

Yinyan Technology Services Group Co., Ltd. Is a call center and Back Office Outsourcing company. Their team is in Shen Zhen Shi, China and offers Call Center Services and Back Office Outsourcing.
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Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Guang Zhou Shi, China

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% HR Outsourcing

Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Is a small Guang Zhou Shi, China-based call center service. Their services include Call Center Services and Back Office Outsourcing.
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Manpower Traveling Company

Not yet reviewed

Undisclosed

Undisclosed

10,000+

He Fei Shi, China

Services provided

50% HR Outsourcing

25% Back Office Outsourcing

25% Corporate Training & Coaching

Manpower Traveling Company is a HR Outsourcing company established in 2010. Based in He Fei Shi, China, the team provides HR Outsourcing and Back Office Outsourcing.
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AGE Outsourcing Services (Shanghai) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanghai, China

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% HR Outsourcing

AGE Outsourcing Services (Shanghai) Co., Ltd., an answering service, was launched in 2005. The agency offers Call Center Services and Back Office Outsourcing.
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Leadtek Display

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Shen Zhen Shi, China

Services provided

30% Contract Manufacturing

30% Product Design

20% Product Marketing +1 service

20% Sales Outsourcing

Leadtek Display is a Product Design company. Their midsize team of employees is in Shenzhen, China and Shen Zhen Shi, China. Their team offers Product Design and Contract Manufacturing.
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Neusoft Corporation

Not yet reviewed

$5,000+

$100 - $149 / hr

10,000+

Shenyang Shi, China

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% ERP Consulting and SI +2 services

20% IT Managed Services

20% IoT Development

Neusoft Corporation, a custom software development company, was established in 1991. The team provides Custom Software Development and Back Office Outsourcing.
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Vision-X Enterprise Management, Ltd.

Not yet reviewed

$5,000+

$50 - $99 / hr

1,000 - 9,999

Shanghai, China

Services provided

25% AI Development

25% Cloud Consulting & SI

25% Customer Service Outsourcing +1 service

25% IT Strategy Consulting

Vision-X Enterprise Management, Ltd. Is a Shanghai, China-based IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI and were founded in 2001.
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Huaxia Outsourcing Service (Dalian) Limited Company

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dalian, China

Services provided

50% Back Office Outsourcing

13% HR Outsourcing

13% Staffing +2 services

12% HR Consulting

12% Recruiting

Founded in 2002, Huaxia Outsourcing Service (Dalian) Limited Company is a Back Office Outsourcing company. The firm specializes in Back Office Outsourcing and Staffing, and is midsize.
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Anhui Dic Shujin Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

He Fei Shi, China

Services provided

50% Call Center Services

25% BI & Big Data Consulting & SI

25% Blockchain

Anhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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Wuxi OneOne Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wu Xi Shi, China

Services provided

25% Back Office Outsourcing

25% Call Center Services

13% HR Outsourcing +3 services

13% Staffing

12% HR Consulting

12% Recruiting

Wuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing.
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Fujian Rongyin Information Technology Service Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fu Zhou Shi, China

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Recruiting +1 service

25% Staffing

Fujian Rongyin Information Technology Service Co., Ltd. Is a phone answering service. Located in Fu Zhou Shi, China, the firm focuses on Call Center Services and Back Office Outsourcing.
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Beijing Huaxin Yongan Accounting Service Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beijing, China

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

Beijing Huaxin Yongan Accounting Service Co., Ltd. Is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their services include Back Office Outsourcing.
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GFC Consulting Co., Ltd. Shanghai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

30% Back Office Outsourcing

20% Accounting

20% BI & Big Data Consulting & SI +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

GFC Consulting Co., Ltd. Shanghai is a Back Office Outsourcing company launched in 2007. The company focuses on Back Office Outsourcing and BI & big data consulting & SI.
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Softtek

4.5 1 review

$5,000+

$25 - $49 / hr

10,000+

Wuxi, China

Services provided

30% Back Office Outsourcing

30% Mobile App Development

20% Custom Software Development +1 service

20% Web Development

Softtek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek.

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Industry Experience

Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings.
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Healthcare

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients.
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NNRoad

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanghai, China

Services provided

20% HR Consulting

20% HR Outsourcing

20% PEO/Employee Leasing +3 services

20% Recruiting

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

NNRoad is a Recruiting company established in 2015. The small team specializes in Recruiting and HR Consulting.
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Beijing SINOWEL Information Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beijing, China

Services provided

35% Cloud Consulting & SI

18% Customer Service Outsourcing

17% Back Office Outsourcing +2 services

15% AI Development

15% BI & Big Data Consulting & SI

Beijing SINOWEL Information Technology Co., Ltd., a cloud consulting & SI company, is located in Beijing, China. They offer cloud consulting & SI and Customer Service Outsourcing.
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Beijing Sobot Technologies Co., Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beijing, China

Services provided

35% AI Agents

35% Call Center Services

30% AI Consulting

Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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Yunpian

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hangzhou Shi, China

Services provided

40% Call Center Services

60% Other

Yunpian is a phone answering service. They are in Hangzhou Shi, China and Shanghai, China and have small team. They focus on Call Center Services.
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Global Data Solutions Limited

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Beijing, China

Services provided

30% Cloud Consulting & SI

30% Cybersecurity

20% Back Office Outsourcing +1 service

20% IT Managed Services

Global Data Solutions Limited is a cloud consulting & SI company located in Beijing, China and Sheung Wan, Hong Kong. Their services include cloud consulting & SI and Cybersecurity.
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Guangzhou AnLai Information and Communication Technology Co., Ltd.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Guangzhou Shi, China

Services provided

20% Digital Strategy

15% BI & Big Data Consulting & SI

15% Cloud Consulting & SI +4 services

15% IT Managed Services

15% IT Strategy Consulting

10% Back Office Outsourcing

10% Customer Service Outsourcing

Guangzhou AnLai Information and Communication Technology Co., Ltd. Is a Digital Strategy company. Established in 2007, the team provides Digital Strategy and IT strategy consulting.
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Hejun Zongda Data Technology Co., Ltd.

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Shanghai, China

Services provided

80% Back Office Outsourcing

20% Business Consulting

Back Office Outsourcing company Hejun Zongda Data Technology Co., Ltd. Was founded in 2014. The team provides Back Office Outsourcing and Business Consulting.
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Localizationline Solutions Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nanchang Shi, China

Services provided

50% Translation

30% Transcription

10% BI & Big Data Consulting & SI +1 service

10% Call Center Services

Launched in 2020, Localizationline Solutions Co is a Translation company. The team specializes in Translation and Transcription and is headquartered in Nanchang Shi, China.
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CGP Shanghai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

25% IT Staff Augmentation

25% Other IT Consulting and SI

20% Call Center Services +3 services

10% Back Office Outsourcing

10% HR Consulting

10% Recruiting

Launched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
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Goitsys Technology (Jinan) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ji Nan Shi, China

Services provided

35% Call Center Services

35% Finance & Accounting Outsourcing (FAO)

30% IT Managed Services

Goitsys Technology (Jinan) Co., Ltd. Is a telephone answering service founded in 2005. Based in Ji Nan Shi, China, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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