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Top Call Center Services & Voice Services for Telecommunication Companies in New York City

Ratings Updated: December 8, 2025

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Helpful
Clients have expressed high satisfaction with VSA, Inc.'s helpfulness and adaptability. One client noted, 'Their adaptability has been incredibly helpful,' while another emphasized, 'They're very helpful and accessible.' The consistent communication and responsiveness were highlighted across reviews, with one client stating, 'Everyone has been very communicative and responsive to our requests.' Overall, the sentiment reflects a strong appreciation for VSA, Inc.'s support in enhancing project outcomes and fostering positive client relationships.

Appointment Setting for Inventory Company

5.0 Jun 19, 2019

They were overwhelmingly supportive and positive. Even when they couldn't deliver a qualified lead, we got a lot of important information from their calls. From a management standpoint, they were very easy to work with. They met all our deadlines and were an outstanding partner. If we needed something, even on short notice, they'd put together a solution for us right away. Most of our communication was through email, phone, and their web portal. They were always very helpful if I ever wanted more from them.
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Lead Generation for Network Monitoring Company

5.0 Oct 19, 2020

They’ve been very helpful and responsive. Other than our weekly calls, I communicate with them over email. If something is urgent, I can also give them a call. Their adaptability has been incredibly helpful. They started by interfacing with our end-users, and they were able to adapt and work with our channel partners.
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Appointment Setting for Industrial Automation Company

4.5 Nov 6, 2019

They're very helpful and accessible. When we get backed up on our side, they're always very patient with us.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of SalesRoads reflect a positive sentiment, highlighting their effective sales development services. Clients, such as the co-CEO of Grw, commend the team for booking around four qualified meetings weekly and their responsiveness. While they appreciate the timely delivery of services, there is a desire for SalesRoads to take a more assertive role as industry experts. Overall, the feedback indicates strong performance and client satisfaction.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Haddonfield, NJ

441 Station Avenue
Haddonfield, NJ 08033
76 - 100

8562660112

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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Staffwiz LLC

4.8 3 reviews

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Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Reviews mention Flexible
Clients have consistently highlighted Staffwiz LLC's flexibility in adapting to their unique needs. One client noted their ability to provide significant support and assistance throughout the hiring process, emphasizing their responsiveness to specific requirements. The overall sentiment reflects a strong appreciation for their adaptable approach, which significantly contributed to client satisfaction and project success.

Recruiting Services for Education Software Company

4.5 Jan 15, 2025

Staffwiz LLC is very helpful and a pleasure to work with. Flexible to the unique needs of our company. Are there any areas for improvement or something Staffwiz LLC could have done differently? None at this time.
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
New York, NY

262 West 38th Street
New York, NY 10018
2 - 5

(888) 999-4311

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Martal Group

4.8 102 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Uniondale, NY

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group is a lead generation company specializing in outbound call center services and multi-channel sales engagement, including telemarketing and email campaigns. Approximately 70% of reviews highlight their responsiveness and organizational skills, while 30% mention areas for improvement, such as communication and data insights. Overall, they are recognized for generating substantial ROI and effective customer engagement.

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5 of 6 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the last six months, Martal Group has received positive feedback for their lead generation and appointment-setting services. Clients praised their responsiveness, effective communication, and ability to adapt strategies based on performance data. Notably, one client highlighted the impressive increase in qualified leads and scheduled meetings, while another appreciated the team's integration as an extension of their own. Areas for improvement include refining initial lead quality and providing greater visibility into campaign metrics.
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8 of 13 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

SMM, Email Mktg & Call Center Services for Automation Co
5.0 — Martal Group provides social media, email marketing, and call center services for a process automation company. The team generates leads for the client through cold outreach and LinkedIn marketing. Read more
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Industry Experience

Martal Group has garnered positive feedback across various industries, including IT Services, Healthcare, Advertising & Marketing, and Manufacturing. Clients appreciate their proactive approach, effective lead generation, and strategic insights tailored to specific markets. In IT Services, they excel in agile communication and understanding complex technologies. In Healthcare, they successfully built referral networks, while in Advertising & Marketing, they demonstrated strong results in lead generation campaigns. Overall, Martal Group is seen as a valuable partner, particularly for businesses seeking growth in competitive sectors.
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Retail Design Manufacturing Business services Information technology Advertising & marketing Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Consulting Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology IT Services Human Resources Wellness & Fitness

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Uniondale, NY

405 RXR Plaza
Uniondale, NY 11553
6 - 9

18885577769

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Featured

What are Featured Providers?

HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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11 of 11 reviews are 5 stars

8 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, reviews for Business & Services Solutions reflect a strong sentiment of satisfaction among clients. They highlight the company's ability to seamlessly integrate into client operations, with specific praise for their proactive communication and technical expertise. Notable examples include their handling of urgent inquiries during a ransomware threat and effective support during a product launch. Clients particularly commend their cultural alignment and commitment to understanding each client's unique needs, though minor suggestions for improvement include enhancing internal reporting systems.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Tunis, Tunisia

16 Rue Ibn Zohr
Tunis, Tunisia
151 - 200

+21636408538

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Abacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.

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Reviews mention Receptive
Clients have expressed a positive sentiment towards Abacus Cambridge Partners, highlighting their receptiveness to feedback and adaptability. One client noted, "they’ve been quick to adapt — that’s probably their strong suit," emphasizing their willingness to embrace new challenges. Furthermore, the campaign managers are described as "communicative and responsive," fostering a collaborative atmosphere. Overall, the feedback reflects a strong appreciation for their professional approach and ability to maintain a positive work environment.

Call Center Voice Services for Financial Services Co.

4.5 Sep 17, 2020

Their campaign managers are with the team throughout the day and have been receptive to feedback. They’re communicative and responsive.
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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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New York, NY

405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 10174
2 - 5

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FlyTech, Inc.

5.0 11 reviews

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Digital Strategy

25% Email Marketing

25% Sales Outsourcing +2 services

15% Conversion Optimization

10% Advertising

FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.

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Industry Experience

FlyTech, Inc. has demonstrated notable expertise in lead generation across various industries, including Information Technology, Advertising & Marketing, Consulting, Healthcare, Software, Consumer Products, and Education. Clients praised their strategic collaboration, proactive communication, and ability to deliver measurable results, such as increased lead quality and revenue growth. Overall sentiment reflects strong satisfaction, particularly within Advertising & Marketing and Consulting sectors, making them a suitable partner for organizations seeking effective sales and marketing solutions.
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Information technology Advertising & marketing Consulting Healthcare Software Consumer Products Education

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (3)

What Clients Have Said
FlyTech, Inc. is recognized for providing good value for money, with clients highlighting competitive pricing and alignment with budgetary constraints. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost.' Overall sentiment is positive, with multiple reviews commending FlyTech for their effective lead generation strategies and timely project delivery, which contributed to significant revenue boosts and high ROI. Clients express satisfaction with the overall cost-effectiveness of their services.
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United States (9) Canada (1)

New York, NY

875 Washington St
New York, NY 10014
6 - 9

7327057710

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10G

Not yet reviewed

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

20% Call Center Services

70% Sales Outsourcing

10% Conversion Optimization

Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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New York, NY

205 East 16th Street
New York, NY 10003
2 - 5

+1 833-832-6104

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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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New York, NY

3309 73rd Street
New York, NY 11372
16 - 20

+1 848-206-2002

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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3 services

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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New York, NY

420 Lexington Ave
New York, NY 10170
751 - 1000

+1 212-330-1000

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Featured

What are Featured Providers?

Belkins

4.9 228 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation service company renowned for its expertise in outbound call center and telemarketing services. Across various reviews, Belkins received high praise for its project management, flexibility, and ability to deliver results. Notably, 100% of reviewers highlighted the company's efficient communication and consistently exceeded expectations, such as booking up to 78 appointments in six months, showcasing a strong focus on client success.

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4 of 5 reviews are 5 stars

4 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Over the past six months, clients have praised Belkins for their effective lead generation strategies and strong project management. Notably, Epom reported 78 qualified appointments and a 3.6x ROI, while Claspo highlighted a consistent flow of qualified leads. ZONE3000 commended Belkins' hands-on approach, achieving 63 appointments against a target of 40. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in the results, communication, and the team's independence.
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44 of 47 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read more
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More responsive than most other service providers

Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dover, DE

8 The Green STE 4331
Dover, DE 19901
6 - 9

13028035506

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SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

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Reviews mention High-quality work
Clients consistently express high satisfaction with SupportYourApp's quality of work, noting their ability to deliver exceptional customer support and integrate seamlessly into existing operations. Feedback highlights impressive outcomes, such as decreased resolution times and increased customer satisfaction. One client remarked on their loyalty and consistent service quality over several years, while another emphasized the team's impressive adaptability and dedication to understanding client needs. Overall, the sentiment surrounding the quality of work is overwhelmingly positive.

Customer Support for E-Commerce Company

5.0 May 5, 2023

Their ability to expand our support team with the most suitable people who stay for a long time and provide good results no matter the flow.
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Call Center Services for B2C Software Solutions Company

5.0 Jan 17, 2023

It is also seamless adding more consultants to our team and the team's ability to resolve tough cases and handle large ticket volumes is impressive.
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Call Center Services for Video Editing Platform

5.0 Oct 31, 2022

Their loyalty and the way they not only maintain, but increase the quality of service through the years. We consider them an integral and organic part of our company.
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Customer Care Support for Marketing Agency

5.0 Feb 17, 2021

They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements.
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Customer Support Services for Financial Services Provider

5.0 Nov 27, 2020

SupportYourApp provides the same quality of services as if they were in-house, but for a more cost-effective rate.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read more
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United States (21) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

Wilmington, DE

221 West 10th Street
Wilmington, DE 19801
301 - 400

18889593556

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Dedicated
Clients have expressed a strong sentiment of dedication towards A-SALES AB, highlighting their 'hunger and dedication' as particularly impressive. Despite some challenges during onboarding, the overall feedback indicates that the team was responsive and committed to achieving project goals. One client noted that the company values aligned well, reinforcing their dedication to client success. Overall, A-SALES AB is viewed positively for their commitment and proactive engagement.

Lead Generation for ERP System Consultancy

5.0 Mar 13, 2025

What did you find most impressive or unique about this company? Hunger and dedication.
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20 of 21 reviews are 5 stars

13 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

Sheridan, WY

30N South Gould Street
Sheridan, WY 82801
31 - 40

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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.

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Reviews mention Team players
Clients consistently highlight DialAmerica's collaborative approach and effective teamwork. One client noted that the engagement felt like a 'team effort,' emphasizing that DialAmerica worked closely with them to ensure call operators were well-prepared. The project manager appreciated their responsiveness and adaptability, stating that they collaborated directly to enhance understanding of complex concepts. Overall, the sentiment reflects a strong endorsement of DialAmerica as team players committed to client success.

Outbound Calling for Energy Company

5.0 Nov 5, 2019

Working with DialAmerica was a team effort. I wasn’t just directing them, they made sure to work with us directly. They worked directly with training reps to make sure that the call operators would have all the answers to any questions a customer might ask. It’s not an easy concept to understand but they collaborated with us to make sure they were on the same page and understood it to the best of their ability.
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7 of 17 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read more
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

Mahwah, NJ

960 MacArthur Blvd,
Mahwah, NJ 07430
251 - 300

8009133331

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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +11 services

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Old Bridge, NJ

27 Avery Drive
Old Bridge, NJ 08857
50 - 75

8442226368

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Staci US

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

40% Fulfillment

30% Logistics & Supply Chain Consulting

10% Branding +2 services

10% Ecommerce Marketing

10% Sales Outsourcing

Established in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
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Jersey City, NJ

100 Industrial Dr Unit 100
Jersey City, NJ 07305
16 - 20

201-345-9460

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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Melville, NY

175 Broadhollow Rd Suite 110, Melville, NY 11747, United States
Melville, NY 11747
2 - 5

5168621265

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Express Virtual Assistant

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Call center and Back Office Outsourcing company Express Virtual Assistant was launched in 2004. The agency offers Call Center Services and Back Office Outsourcing.
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Princeton, NJ

116 Village Boulevard
Princeton, NJ 08540
751 - 1000

866-614-4738

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Tekplant Infotech

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Hamilton Township, NJ

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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Hamilton Township, NJ

Hamilton Twp
Hamilton Township, NJ 08619

732.993.3677 Ext. 2

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Top Call Center Services & Voice Services for Telecommunication Companies in New York City

Best Call Center Companies & Voice Services for Telecommunication Companies in New York City

Reviews mention Helpful

Appointment Setting for Inventory Company

Lead Generation for Network Monitoring Company

Appointment Setting for Industrial Automation Company

Reviewed 1 time in the past 6 months

Industry Experience

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What Clients Have Said

Call Center Services for Digital Government Partner

Industry Experience

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Helpware CX is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Flexible

Recruiting Services for Education Software Company

Industry Experience

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Reviewed 6 times in the past 6 months

SMM, Email Mktg & Call Center Services for Automation Co

Industry Experience

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Reviewed 1 time in the past 6 months

HelpSquad is very responsive

Reviewed 11 times in the past 6 months

Call Center Services for AI-Powered Platform

Industry Experience

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Reviews mention Open to feedback

Customer Service Outsourcing for Online Yoga Instructions Co

Call Center Services for E-Commerce Company

Industry Experience

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Average Project Cost Breakdown

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Reviews mention Receptive

Call Center Voice Services for Financial Services Co.

Call Center Voice Services for Financial Services Co.

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Lead Generation for AdTech Company

Belkins is very responsive

Reviews mention High-quality work

Customer Support for E-Commerce Company

Call Center Services for B2C Software Solutions Company

Call Center Services for Video Editing Platform

Customer Care Support for Marketing Agency

Customer Support Services for Financial Services Provider

Customer Support for Product Information Mgmt Company

Reviews mention Dedicated

Lead Generation for ERP System Consultancy

Reviewed 21 times in the past 6 months

Reviews mention Team players

Outbound Calling for Energy Company

Outbound Calling for Energy Company

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Best Call Center Companies & Voice Services for Telecommunication Companies in New York City

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