Home Call Centers United States California Riverside

Top Call Center Services & Voice Services in Riverside

Ratings Updated: April 2, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Riverside, CA

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Open to feedback
Overall, client feedback indicates a strong sentiment of openness to feedback from the companies involved. For instance, one client noted that the team is 'always open to feedback' and another highlighted their 'willingness to make adjustments and changes as suggested.' Additionally, VSA Prospecting's commitment to collaboration and their proactive approach to incorporating client input were specifically praised, enhancing the effectiveness of their services.

Sales Appointment Setting for CAD Outsourcing Company

5.0 Jul 25, 2019

I'm impressed by their work effort, desire to be successful, and willingness to make adjustments and changes as suggested by our office to improve their results.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Riverside, CA

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Riverside, CA

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Puts the customer first
Overall, client feedback highlights Helpware's strong commitment to customer satisfaction and support. One client emphasized their impressive track record and dedication to client needs, stating, 'Their commitment to client and customer satisfaction stands out.' Another client noted, 'HelpWare is constantly looking out for our company's best interest,' demonstrating a partnership approach. The sentiment reflects a consistent priority on customer-first strategies, enhancing communication and operational efficiency.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.
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Customer Support & Back-Office Work for Software Company

5.0 Feb 5, 2020

Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.
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Staffing for Wine Distributor

5.0 Aug 22, 2019

I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.
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Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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United States (40) Canada (1) Georgia (1) New Zealand (1)

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4 of 5 Riverside-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Riverside

Call Center Services project highlight

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Riverside, CA

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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HC Development

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% CRM Consulting and SI +7 services

10% Corporate Training & Coaching

10% Email Marketing

10% Fractional CMO Services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

HC Development is a Marketing Strategy company. The Los Angeles, California-based agency was launched in 2004. Their team provides Marketing Strategy and Email Marketing.
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Skyblue

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Carlsbad, CA

Services provided

25% Call Center Services

25% API Development

25% CRM Consulting and SI +1 service

25% Cloud Consulting & SI

Skyblue is a cloud consulting & SI company. Established in 2010, the company specializes in cloud consulting & SI and CRM consulting and SI.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Riverside, CA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Riverside, CA

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Riverside, CA

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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8 of 9 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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1 of 1 Riverside-based review is 5 stars

1 Riverside-based review for Call Center Services in past 6 months

Less than $10,000 avg. project cost for Call Center Services services in Riverside

Call Center Services project highlight

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Aloola.io

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

40% Pay Per Click

20% BI & Big Data Consulting & SI

20% Sales Outsourcing +1 service

20% Search Engine Optimization

Aloola.io is a PPC agency. Established in 2019, the agency is located in Los Angeles, California. Their team focuses on Pay Per Click and Search Engine Optimization.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Brokerage Services

20% Sales Outsourcing

Based in Los Angeles, California, Lock & Locksmith Services is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 1997.
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Target River

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Encinitas, CA

Services provided

20% Advertising

20% Sales Outsourcing

15% Branding +3 services

15% Pay Per Click

15% Public Relations

15% Search Engine Optimization

Target River, an Advertising company, offers Advertising and Sales Outsourcing. The company is in Salt Lake City, Utah and Encinitas, California.
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Encinitas, CA

1089 Rancho Santa Fe Rd
Encinitas, CA 92024
6 - 9

+1-760-642-6169

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Hire Highs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Search Engine Optimization

10% Audio Production

10% Back Office Outsourcing +6 services

10% Content Marketing

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

10% Social Media Marketing

10% Video Production

Hire Highs is a SEO agency. Launched in 2024, the team offers Search Engine Optimization and Social Media Marketing.
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California Survey Research Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Los Angeles, CA

Services provided

20% Call Center Services

80% Market Research

California Survey Research Services is a Market Research company. Their team is in Los Angeles, California and offers Market Research and Call Center Services.
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What are Featured Providers?
Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Riverside, CA

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Innovative
Clients consistently praised Assistring LLC for their innovative solutions and approaches. For instance, the Chief Customer Officer of Krispy Kreme highlighted their unique customer support strategies that significantly enhanced satisfaction and efficiency. Similarly, the Director of Service Operations at GEICO commended their continuous improvement focus, which played a crucial role in service delivery. Overall, the sentiment surrounding innovation is overwhelmingly positive, with clients noting how Assistring LLC's creative methodologies exceeded expectations and contributed to impressive project outcomes.

Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

The customer return rate increased very high and in a short time. Most of the orders that were left in that cart were receiving calls and live support so they made their purchase. My revenue increased significantly and now I don't have to wake up at night to answer customers because Assistring is giving me 24/7 service. I have seen significant impact on my business due to the world class service from them. Every customer is happy and every call gets picked in less than a minute.
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Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

The services they are providing are 24/7. I have access to their portal so I can see how many calls came in and how many were answered. All the recordings are also in the software so I can listen to what they talked and how they talked. They have a good ticketing system that allows me to check if I need to reply to that email. I am satisfied with AssistRing.
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Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

Their 24/7 support. their cheap call rates. better service, account manager is assigned to me. Their software especially. their new ideas which they sent weakly to increase my business value. Better email templates. live support to my customers who need help placing an order.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Through their unique techniques and solutions, we were able to effectively address customer concerns, enhance the efficiency of our customer service operation, and promote long term relationships with our clients. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

We were impressed with Assistring LLC advancement in technology which played a vital role in the project's success. Their technology platform optimized our operations, enhanced productivity, and provided vital customer insights and analytics. Enabling smooth integration into our systems and still enabling effective customer experience.
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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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United States (6) England (4) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Lazar Translating & Interpreting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Call Center Services

60% Translation

20% Transcription

Launched in 1999, Lazar Translating & Interpreting is a small Translation company. Their team provides Translation and Call Center Services.
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Digital Marketing Doctor Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Carlsbad, CA

Services provided

10% Audio Production

10% Branding

10% Content Marketing +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Design

Digital Marketing Doctor Agency, a small branding company, is in Carlsbad, California. Their services include Branding and Social Media Marketing.
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Sinousia | Catrice Antonette Monson

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Call Center Services

30% Business Consulting

30% Customer Service Outsourcing +1 service

20% PEO/Employee Leasing

Business Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.
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PCN - Professional Communications Network

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

PCN - Professional Communications Network is a provider of Contact Center Services, offering both inbound and outbound call handling, with a focus on Customer Support and Telephonic Support. Reviews indicate a high level of professionalism and responsiveness, with approximately 80% of testimonials highlighting their ability to seamlessly integrate and enhance client communications. Clients appreciate their efficient call handling, contributing to improved customer care and operational efficiency.

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Reviews mention High-quality work
PCN - Professional Communications Network has received high praise for delivering high-quality work, exemplified by clients noting their professionalism and efficiency. One client highlighted the seamless integration and the positive perception created for their business, stating it made them appear larger and more credible. Another client emphasized their responsiveness and ability to handle emergency calls with care, noting that they consistently provide a high level of service. Overall, clients express satisfaction with PCN's commitment to quality and customer care.

Answering Services for Online Marketing Company

5.0 Jan 19, 2018

They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about. I don’t get a lot of calls, but they take really good care of the ones I do get.
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24 Hour Answering Service for Multiple Homeowners Associations

5.0 Jan 16, 2018

Overall, their services have been good, which is why we have a long history with them. They’ve been very responsive in communicating with supervisors, updating information, and answering questions. They are professional, responsive, and provide a high level of customer service to us.
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Industry Experience

PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estate

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Average Project Cost Breakdown

What Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.
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1 of 1 Riverside-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Riverside

Call Center Services project highlight

Answering Services for Online Marketing Company
5.0 — PCN provides off-site answering services on an ongoing basis. They accept, screen, and forward calls via text message to the owner of a marketing company. Read more
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iKonnek

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% BI & Big Data Consulting & SI

20% Corporate Training & Coaching

20% Sales Outsourcing +3 services

15% Event Management

15% Event Marketing

10% Conversion Optimization

IKonnek is a big data company. They provide BI & big data consulting & SI and Corporate Training & Coaching and were founded in 2003.
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eLocal Web Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Marcos, CA

Services provided

10% Content Marketing

10% Content Writing Services

10% Email Marketing +7 services

10% Logo

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

ELocal Web Solutions is a social media marketing firm. Launched in 2012, the agency is based in San Marcos, California. Their services include Social Media Marketing and Content Marketing.
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GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

GeBBS Healthcare Solutions is a healthcare outsourcing company that provides services such as data entry, medical coding, and accounts receivables follow-up. They receive positive feedback for their quick turnaround times and responsive service, with most clients appreciating their accuracy and cost-effectiveness. However, 20% of the feedback suggests a need for more transparency in staff changes.

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0 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Data Entry, Medical Coding & Voice Services for Billing Firm
4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read more
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Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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Simply Branded

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Fractional CMO Services

10% Branding

10% Content Marketing +6 services

10% Conversion Optimization

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Simply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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transcosmos

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Gardena, CA

Services provided

25% Call Center Services

50% Customer Service Outsourcing

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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California H.O.A. Collection Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Call Center Services

60% Commercial Financing

20% Accounting

California H.O.A. Collection Services is a Commercial Financing company. Founded in 2014, the firm is in Los Angeles, California. Their team focuses on Commercial Financing and Accounting.
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Westset Logistics

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Santa Fe Springs, CA

Services provided

100% Call Center Services

Westset Logistics is a midsize call center service. Founded in 1996, the team offers Call Center Services.
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Alliance Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

48% Call Center Services

30% Customer Service Outsourcing

12% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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Los Angeles, CA

5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036

323.410.7824

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A1 GILBERT ANSWERING SERVICE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beverly Hills, CA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Headquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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TAB Answer Network

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Ana, CA

Services provided

65% Call Center Services

35% Customer Service Outsourcing

TAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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ABC Virtual Offices

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beverly Hills, CA

Services provided

60% Call Center Services

40% Commercial Brokerage Services

Launched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
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Teddy O’Toole’s Phone Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Hollywood, CA

Services provided

100% Call Center Services

Phone answering service Teddy O’Toole’s Phone Answering was launched in 1954. The team offers Call Center Services and is located in West Hollywood, California.
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TCC ANSWERING SERVICE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

68% Call Center Services

12% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

TCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Antelope Valley Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lancaster, CA

Services provided

100% Call Center Services

Antelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
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Global Messaging Network

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

100% Call Center Services

Global Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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Constant Link

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Call center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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PCS Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rancho Cucamonga, CA

Services provided

20% Call Center Services

60% Sales Outsourcing

20% Customer Service Outsourcing

Sales Outsourcing company PCS Call Center is located in Rancho Cucamonga, California. They specialize in Sales Outsourcing and Call Center Services and were launched in 2010.
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Human Medical Billing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Human Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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Los Angeles, CA

10515, Balboa Blvd #290,
Los Angeles, CA 91344

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Los Angeles Advanced Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Los Angeles Advanced Answering is an answering service company and Customer Service Outsourcing company. Their team focuses on Call Center Services.
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Spot On Interpreting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Long Beach, CA

Services provided

50% Call Center Services

50% Translation

Founded in 2010, Spot On Interpreting is a small call center service and Translation company in Long Beach, California. Their team specializes in Call Center Services and Translation.
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Support Associates, Inc.

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Mission Viejo, CA

Services provided

50% Call Center Services

50% Back Office Outsourcing

Support Associates, Inc. provides cost-effective solutions, enhanced coverage, and advanced technology and resources, particularly valued in the construction sector. Clients praise their service quality, responsiveness, and alignment with company values, highlighting their impressive commitment and representation during customer interactions.

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iProspex

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

25% Call Center Services

25% Email Marketing

25% Event Marketing +1 service

25% Social Media Marketing

Call center company iProspex was established in 2004. The agency specializes in Call Center Services and Email Marketing.
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One World Direct

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Jurupa Valley, CA

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Fulfillment

Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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Jurupa Valley, CA

3325 C Street,
Jurupa Valley, CA 91752

1.866.289.9010

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CenterField

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

25% Call Center Services

25% Direct Marketing

25% E-Commerce Development +1 service

25% Marketing Strategy

CenterField is a phone answering service. Their midsize team is in Los Angeles, California. Their services include Call Center Services and E-Commerce Development.
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Information Process Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Bernardino, CA

Services provided

10% Call Center Services

10% BI & Big Data Consulting & SI

10% E-Commerce Development +7 services

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Founded in 2017, Information Process Solutions is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is located in San Bernardino, California
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Live Virtual Interpreter

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pasadena, CA

Services provided

40% Call Center Services

60% Translation

Live Virtual Interpreter is a small Translation company located in Pasadena, California. The team specializes in Translation and Call Center Services.
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Tech-Synergy

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Irvine, CA

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Transcription

20% Translation

Tech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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House of Translation USA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Irvine, CA

Services provided

40% Call Center Services

40% Translation

20% Transcription

Established in 2004, House of Translation USA is a phone answering service. The agency offers Call Center Services and Translation, and is small.
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DAK IT HUB GROUP Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

40% Direct Marketing

30% Back Office Outsourcing

30% Sales Outsourcing

DAK IT HUB GROUP Pvt. Ltd. Is a Direct Marketing company. Founded in 2012, the team provides Direct Marketing and Back Office Outsourcing.
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TLC Translators

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Long Beach, CA

Services provided

30% Call Center Services

70% Translation

TLC Translators is a small Long Beach, California-based Translation company. Their services include Translation and Call Center Services.
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Millennials Digital

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torrance, CA

Services provided

25% Content Marketing

25% Sales Outsourcing

25% Search Engine Optimization +1 service

25% Social Media Marketing

Established in 2015, Millennials Digital is a social media marketing company. Their team provides Social Media Marketing and Content Marketing.
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Tri-Community Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Marcos, CA

Services provided

20% Call Center Services

20% Accounting

20% Event Management +2 services

20% Executive Search

20% IT Managed Services

IT managed services company Tri-Community Answering Service was launched in 1968. The midsize team offers IT managed services and Call Center Services.
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LW Research Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% Call Center Services

40% Recruiting

20% Transcription +1 service

20% Translation

Small Recruiting company LW Research Group, is headquartered in Los Angeles, California. Their services include Recruiting and Call Center Services.
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koreaninterpreters.net

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% Call Center Services

60% Translation

20% Transcription

Koreaninterpreters.net is a Los Angeles, California-based Translation company. They focus on Translation and Call Center Services and were founded in 2003.
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JAK Research Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Laguna Niguel, CA

Services provided

20% Call Center Services

60% Market Research

20% HR Consulting

Based in Laguna Niguel, California, JAK Research Services, Inc. Is a small Market Research company. The team specializes in Market Research and Call Center Services.
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CLEAR LANGUAGE SERVICES

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Call Center Services

60% Translation

20% Transcription

CLEAR LANGUAGE SERVICES, a small Translation company, is based in Los Angeles, California. The team provides Translation and Call Center Services.
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Tranlations4all

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Downey, CA

Services provided

15% Call Center Services

70% Translation

15% Transcription

Tranlations4all is a small Downey, California-based Translation company. The team specializes in Translation and Call Center Services.
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Hispano Research

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Huntington Park, CA

Services provided

15% Call Center Services

55% Market Research

15% HR Consulting +1 service

15% Translation

Small Market Research company Hispano Research, is located in Huntington Park, California. Their services include Market Research and Call Center Services.
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Invata Global Marketing™️

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Diego, CA

Services provided

15% Content Marketing

15% Graphic Design

10% Affiliate Marketing +6 services

10% Branding

10% CRM Consulting and SI

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

Small Content Marketing company Invata Global Marketing™️, is located in San Diego, California and Austin, Texas. The team offers Content Marketing and Graphic Design.
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