Top Call Center Services & Voice Services in Maine
1 Leaders 15 Contenders
18 Companies
List of the Top Maine Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves MaineServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Timely
Clients have consistently praised ROI CX Solutions for their timely delivery and responsiveness. For instance, DocMJ highlighted that they always deliver on time and effectively manage any issues that arise. Similarly, the hospitality client noted that ROI CX Solutions delivered new hires punctually. Additionally, Techless reported a significant reduction in response times, showcasing their commitment to timely service. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating their ability to meet deadlines and address needs promptly.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Serves MaineServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves MaineServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves MaineServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Timely
Clients have consistently praised six eleven global services for their timely delivery and responsiveness. For instance, one review highlighted that six eleven global services always accomplished tasks within the designated periods, while another emphasized their ability to meet requests promptly. Overall, the sentiment regarding their timeliness is overwhelmingly positive, with multiple clients noting their effective project management and ability to adapt to changing needs without delays.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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Recruitment & Onboarding for Behavioral Health Services Co
5.0 Sep 28, 2026From a project management standpoint, six eleven global services delivers on time. We communicate via virtual meetings, email, and messaging apps.
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Back Office Outsourcing for Financial services
4.5 Sep 29, 2026Six Eleven has always been able to accomplish all the given tasks within the given deliverables period. Their ability to adjust to meet the client's needs is impressive.
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Back Office Outsourcing for BPO Company
4.5 Sep 28, 2026SixEleven Global Services and Solutions provided timely and flexible outsourcing support to meet the company’s operational requirements as needed. The engagement helped address staffing and resource needs, ensured the completion of assigned tasks within agreed timelines, and reduced operational gaps during periods of increased demand. The service provider demonstrated effective project management by responding promptly to the company’s requests and providing the necessary outsourcing support as needed. Requested services and assigned items were delivered within the agreed timelines, and they remained responsive to changing requirements and operational needs.
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Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr250 - 999Unity, ME
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% StaffingSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Reviews mention Collaborative
Clients express a highly positive sentiment regarding XACT's collaborative approach. One client noted their strong partnership, stating that XACT 'understands what our business goals are' and is 'incredibly flexible to work with.' They emphasized XACT's proactive nature in suggesting solutions and their ability to maintain effective communication. The client's internal teams reported high satisfaction levels, indicating that XACT's collaboration contributes significantly to achieving service level targets and enhancing customer experience.-
Call Center Services for Catalog Company
5.0 Nov 11, 2022We’re very satisfied with the work that they’re providing and have been highly impressed with how they’ve been trying to understand our needs. We’re working with a new software system, and they’ve been great about providing us with feedback. They’re very interactive and act like a partner for us.
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Customer Services for Software Development Company
4.0 Feb 17, 2021We had a shared Slack channel that included their entire team. They were very engaged and curious about the programs. They were always open to my suggestions and feedback based on the information I presented to them. As our programs changed over time, they were able to use their own community to find answers to questions without always escalating to a manager.
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Back-Office & Customer Service for Promotional Products Co
5.0 Oct 27, 2025They have been receptive to change and are incredibly flexible to work with. They also respond well to feedback and collaborate well with all of us. They are true business partners. They understand what our business goals are and that flexibility and change is the name of the game right now.
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16 of 29 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dietary Supplements Retailer
4.0 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchXACT is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Unity, ME
4 Clifford Common
Unity, ME 0498816 - 20
2079486000
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UndisclosedUndisclosed250 - 999Brunswick, ME
Services provided
100% Call Center ServicesTelephone answering service SaviLinx is located in Brunswick, Maine. The team specializes in Call Center Services.
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$1,000+< $25 / hr50 - 249Portland, ME
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingNexRep, an answering service, is located in Portland, Maine. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Portland, ME
Services provided
80% Call Center Services20% E-Commerce DevelopmentFounded in 2006, ListenTrust is a call center service. The midsize team offers Call Center Services and E-Commerce Development.
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UndisclosedUndisclosed250 - 999Lewiston, ME
Services provided
20% Call Center Services20% Back Office Outsourcing20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing20% Sales OutsourcingArgo Contact Centers is a call center company founded in 2003. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Westbrook, ME
Services provided
100% Call Center ServicesGreat Falls Marketing, a phone answering service, provides Call Center Services. The agency is based in Westbrook, Maine.
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UndisclosedUndisclosed50 - 249Portland, ME
Services provided
100% Call Center ServicesVoice Teleservices is a call center established in 2005. Their team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
100% Call Center ServicesSmall call center company USAnswer, is headquartered in Portland, Maine. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
80% Sales Outsourcing20% Social Media MarketingThe Endurance Group is a small Sales Outsourcing company founded in 1999. Their services include Sales Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed50 - 249South Portland, ME
Services provided
20% Call Center Services60% Fulfillment20% Customer Service OutsourcingMidsize Fulfillment company ShipRight, is headquartered in South Portland, Maine. The team specializes in Fulfillment and Call Center Services.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
40% Media Planning & Buying20% Branding20% CRM Consulting and SI +1 service20% Sales OutsourcingCampfire Consulting is a Portland, Maine-based media planning & buying company. The team provides Media Planning & Buying and Branding.
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UndisclosedUndisclosed10 - 49Brewer, ME
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 1994, Voyager Call Center, a small call center, is located in Brewer, Maine. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$200 - $300 / hr2 - 9Gorham, ME
Services provided
30% Market Research30% Product Marketing30% Sales Outsourcing +1 service10% Marketing StrategyOptimum Conversion is a Market Research company. Established in 2022, the company is in Gorham, Maine. Their team offers Market Research and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Poland, ME
Services provided
40% Sales Outsourcing20% CRM Consulting and SI20% Email Marketing +1 service20% Search Engine OptimizationJC Marketing Group, LLC is a Poland, Maine-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% E-Commerce Development10% Market Research10% Print Design10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignGuided Marketing Services is a branding agency. Based in Portland, Maine, the agency specializes in Branding and Market Research.
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingKeep It Simple Marketing is a social media marketing agency. They are headquartered in Portland, Maine, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
30% Call Center Services35% Business Consulting35% IT Strategy ConsultingDigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
Read moreSee All Locations (3)Portland, ME
45 Exchange St Suite 301
Portland, ME 04101+1 412 916 2141
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
90% Video Production10% Sales OutsourcingVideo production company Maine Video Marketing was founded in 2017. Located in Portland, Maine, the team focuses on Video Production and Sales Outsourcing.
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List of the Top 1 Maine Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr250 - 999Unity, ME
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Brunswick, ME
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr50 - 249Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed250 - 999Lewiston, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Westbrook, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
UndisclosedUndisclosed50 - 249South Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Brewer, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
$10,000+$200 - $300 / hr2 - 9Gorham, ME
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Poland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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