Top Customer Support Services in New York City
10 Leaders 15 Contenders
113 Companies
List of the Top New York City Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Great team
Clients consistently commend Hugo Inc. for its exceptional team dynamics and professionalism. One client noted the team's approachability and enthusiasm, stating that working with them felt like collaborating with a group genuinely invested in the project's success. The communication channels they provided, including Slack and email, were highlighted as convenient for maintaining coordination. Overall, the sentiment reflects a strong appreciation for Hugo's collaborative atmosphere, which fostered creativity and productivity.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves New York City, NYServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
Reviews mention Efficient
Mindy Support has received positive feedback regarding their efficiency across multiple projects. Clients have noted their well-structured and organized onboarding process, with one Executive Assistant highlighting the 'seamless' integration into their operations. Another client praised Mindy Support for their 'excellent customer support service,' emphasizing their ability to adapt quickly to specific needs. Additionally, the performance of their operators was described as 'highly efficient' and responsive, contributing to successful project outcomes.-
Call Center Services for Software Company
5.0 Jun 21, 2024They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
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Cell Tracking for Research Institute
4.5 Dec 15, 2021Communication between teams is good despite working remotely. We have always received the results quickly. They provided highly efficient operators at a profitable price.
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Annotation Assistance for Video Game Developer
5.0 Dec 9, 2021Very efficient. The communication between our two teams is clear and open. The quality of the work accomplished and the rapidity with which the project was completed.
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Customer Service Outsourcing for Car Rental Company
4.5 Feb 26, 2025Always present and on time efficient. Mindy Support provides excellent customer support service for several of our products and services.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated expertise across various industries, including Beauty, Automotive, eCommerce, and Healthcare. Feedback highlights strengths in multilingual customer support, operational efficiency, and adaptability to client needs. The overall sentiment reflects strong performance, particularly in enhancing customer experience and service quality. Clients commend Mindy Support for their responsiveness and commitment to continuous improvement, making them a suitable partner for businesses in these sectors seeking reliable support services.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Mindy Support as offering good value for money, often highlighting their competitive pricing and quality of service. For instance, one client noted that Mindy Support's rates were favorable compared to competitors, stating, "good value for cost." Another client emphasized their satisfaction with the balance between cost and quality, mentioning, "Mindy showed an excellent balance between cost and quality of annotation." Overall, the sentiment reflects a positive assessment of cost-effectiveness and quality in delivering services.Was this helpful?
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$1,000+UndisclosedFreelancerBrooklyn, NY
Services provided
90% Customer Service Outsourcing10% UX/UI DesignFounded in 2026, Lola Ops, a small Customer Service Outsourcing company, is headquartered in Brooklyn, New York. Their services include Customer Service Outsourcing and UX/UI Design.
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$1,000+< $25 / hr10 - 49Sayreville, NJ
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingSee all 2 projectsAMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.
Industry Experience
AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
New Jersey-based clients praise AMBSI Inc. for their expertise in healthcare revenue cycle management, including claims review and error reduction, leading to faster payments and increased revenue. They highlight the user-friendly interface and effective communication with dedicated team members.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves New York City, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
16 of 16 reviews are 5 stars9 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
New City-based clients praise Top Customer Service for their technical expertise in managing chatbots and phone lines, especially within the recruitment industry. They highlight reliable project management, meeting deadlines, and a knowledgeable support team that understands their business needs.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
30% Customer Service Outsourcing30% Business Consulting28% Back Office Outsourcing +1 service12% Call Center ServicesSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
46% Customer Service Outsourcing23% Back Office Outsourcing20% Call Center Services +1 service11% Sales OutsourcingStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Union, NJ
Services provided
40% Customer Service Outsourcing30% Recruiting30% StaffingIn Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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$1,000+< $25 / hr2 - 9Jersey City, NJ
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +1 service10% Business ConsultingIn Jersey City, New Jersey, Pro Level Support, LLC is a Customer Service Outsourcing company. Founded in 2024, the team focuses on Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services15% Transcription10% Call Center Services10% Sales OutsourcingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
32% Customer Service Outsourcing56% Call Center Services12% Sales OutsourcingMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed10 - 49Closter, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +1 service25% StaffingElgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing50% Translation15% Call Center Services +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing15% Pay Per Click15% Social Media Marketing +6 services10% AI Development10% Advertising10% CRM Consulting and SI10% Email Marketing10% Market Research10% Marketing StrategyZeta Global, a social media marketing firm, is in New York, New York and City of London, England. Their services include Social Media Marketing and Pay Per Click.
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Woodhaven, NY
Services provided
20% Customer Service Outsourcing40% Recruiting40% StaffingVirtual Earners Innovative is a Staffing company. Headquartered in Woodhaven, New York and Abuja, Nigeria, the company offers Staffing and Recruiting.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% TranslationOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
65% Customer Service Outsourcing35% Call Center ServicesFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed$100 - $149 / hr10 - 49Glen Cove, NY
Services provided
25% Customer Service Outsourcing25% Architectural Design25% Commercial Property Management +1 service25% IT Managed ServicesCasey's Cleaning of Long Island LLC is an Architectural Design company founded in 1986. Their services include Architectural Design and IT managed services.
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$25,000+$25 - $49 / hr250 - 999Edison, NJ
Services provided
30% Customer Service Outsourcing70% Back Office OutsourcingLocated in Edison, New Jersey, Isolve RCM is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +11 services10% Call Center Services10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +2 services10% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingSee all 23 projectsOutsource RCM is a Customer Support Outsourcing company specializing in accounts receivable management and insurance claim processing. Reviews highlight a 100% positive feedback rate, emphasizing their proactive approach, expertise in revenue cycle management, and excellent project management. Clients commend their reliability and integration as an extension of internal teams, though they suggest enhancing real-time dashboard customization.
Reviews mention Reliable
Clients consistently highlight Outsource RCM's reliability in project management and delivery. One client noted their 'organized and reliable' approach, maintaining clear communication and delivering tasks on schedule. Another client emphasized their 'excellent' project management, describing the team's professionalism and timely responses to inquiries. Overall, the sentiment is overwhelmingly positive, with clients appreciating the company's proactive engagement and commitment to meeting deadlines, which contributed significantly to improved operational efficiency.-
Back Office Outsourcing for Wellness Service Provider
5.0 May 5, 2026Project management was organized and reliable. The team maintained clear communication, provided regular updates, and consistently delivered tasks on schedule.
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Revenue Cycle Management for Custom Cabinetry Company
5.0 May 23, 2026Project management was excellent throughout the engagement. Communication was professional, organized, and transparent. The team consistently met deadlines, delivered reports on time, and responded quickly whenever we had questions or needed updates on claims or receivables. Their responsiveness and reliability made them feel like an extension of our internal team.
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Industry Experience
Outsource RCM has demonstrated strong expertise in various industries, including Business Services, eCommerce, Beauty, and Construction. Clients across these sectors praised their structured approach to process optimization, operational efficiency, and billing accuracy. The sentiment is overwhelmingly positive, highlighting their ability to improve financial performance and streamline operations. Businesses seeking support in revenue cycle management, operational efficiency, or administrative tasks will find Outsource RCM particularly suitable for enhancing performance in these fields.
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Contracting eCommerce Beauty Education Financial services Non-profit Construction Advertising & marketing Business servicesWas this helpful?
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1 of 1 New York City-based review is 5 stars1 New York City-based review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Medical Billing Services for Cleaning & Painting Company
4.5 — Outsource RCM provided medical billing for a cleaning and painting company. The team managed claims processing, denial management, payment posting, accounts receivable follow-up, and reimbursement Read moreWas this helpful?
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UndisclosedUndisclosed2 - 9Clifton, NJ
Services provided
10% Customer Service Outsourcing20% Business Consulting20% Call Center Services +4 services20% IT Strategy Consulting10% Corporate Training & Coaching10% Digital Strategy10% Public RelationsKoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
19% Customer Service Outsourcing25% Custom Software Development25% IoT Development +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
30% Customer Service Outsourcing50% Business Consulting20% IT Strategy ConsultingBusiness Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Old Bridge, NJ
Services provided
15% Customer Service Outsourcing20% Call Center Services20% Content Moderation Services +4 services15% Back Office Outsourcing10% Corporate Relocation10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Launched in 2020, Kyniska is a small Content Moderation Services company. Their services include Content Moderation Services and Call Center Services.
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$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Accounting +1 service20% Business ConsultingBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +2 services20% Call Center Services15% Recruitment Process OutsourcingFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosedFreelancerMorris Plains, NJ
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Finance & Accounting Outsourcing (FAO) +2 services20% Financial Advising & Planning20% Insurance Services & BrokersBusiness Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9Levittown, NY
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Compliance Consulting +2 services15% Call Center Services10% TranscriptionCustomer Service Outsourcing company MedMaxBill, Inc. Was established in 2026. In Levittown, New York, the team offers Customer Service Outsourcing and Compliance Consulting.
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Customer Service Outsourcing50% Call Center ServicesHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Customer Service Outsourcing50% Call Center ServicesCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49New City, NY
Services provided
20% Customer Service Outsourcing50% Content Writing Services30% Business ConsultingContent Writing Services company books publishing inc is headquartered in New City, New York. They focus on Content Writing Services and Business Consulting.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingSee all 18 projectsAnswering Legal is a specialized answering service company catering primarily to legal professionals. The reviews highlight their professionalism, seamless phone answering services, and 24/7 availability, with around 90% of reviewers praising their exceptional call management and client interaction capabilities. Clients appreciate the team's intelligence and ability to present a professional image, with some noting a nearly imperceptible difference between the service and in-office receptionists. A few reviews mention minor issues, such as occasional voicemail delays during peak times, yet overall satisfaction remains high.
Reviews mention Well-organized projects
Clients consistently praise Answering Legal for their well-organized project management and efficient handling of calls. One client noted that all messages received are accurate and timely, while another emphasized the seamless feedback process and responsiveness of the team. The overall sentiment reflects satisfaction with the structured approach to call management, which significantly aids in client retention and acquisition. Clients appreciate the clarity and effectiveness of communication, underscoring Answering Legal's reliability in a high-stakes environment.-
Call Center Services for Law Firm
5.0 Feb 7, 2020The team is very well organized, so if there’s ever an issue or a question you are able to just send off a ticket to their support email and get a response back right away. Any issue we’ve ever had has been dealt with in a timely manner. The system that they use is incredibly efficient and effective, and there is always seamless feedback regardless of whether you get the same person you started the request with or not.
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Answering Services for Criminal Defense Law Firm
5.0 May 13, 2020Answering Legal works best for my personality. I’m not the most organized of people, so having my calls and messages organized in the way Answering Legal does is very helpful. They’re pretty good. We’ve only had one technical issue which ended up being my phone company’s fault.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in New York commend Answering Legal for their attentive, knowledgeable team that provides accurate, timely messages and effective call routing. They appreciate the service's flexibility, project management, and the trust it builds in handling sensitive legal inquiries.Read Local ReviewsWas this helpful?
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$25,000+< $25 / hr10,000+Princeton, NJ
Services provided
25% Customer Service Outsourcing25% Accounting25% Back Office Outsourcing +1 service25% Insurance Services & BrokersBack Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing10% Call Center Services +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999East Windsor, NJ
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Business ConsultingQWay Healthcare, a large Customer Service Outsourcing company, is headquartered in East Windsor, New Jersey. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
40% Customer Service Outsourcing60% Call Center ServicesPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
15% Customer Service Outsourcing30% Back Office Outsourcing30% Business Consulting +1 service25% Sales OutsourcingGallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Bay Shore, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center ServicesAGTVA360 is a Dhaka, Bangladesh-based answering service company. Launched in 2021, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Bay Shore, NY
48 Idaho Street
Bay Shore, NY 1170641 - 49
+1 803-636-2230
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Hazlet, NJ
Services provided
10% Customer Service Outsourcing40% Corporate Training & Coaching20% Business Consulting +2 services20% Content Writing Services10% Sales OutsourcingManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
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$1,000+< $25 / hr50 - 249Princeton, NJ
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingMD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Princeton, NJ
502 Carnegie Center, Suite 301,
Princeton, NJ 0854050 - 75
609.583.1400
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UndisclosedUndisclosed2 - 9South Plainfield, NJ
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +4 services20% CRM Consulting and SI10% Corporate Training & Coaching10% Digital Strategy10% Sales OutsourcingEstablished in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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UndisclosedUndisclosed250 - 999Freehold, NJ
Services provided
10% Customer Service Outsourcing20% Supply Chain Management20% Warehousing & Distribution +4 services15% Freight forwarding15% Fulfillment10% Corporate Training & Coaching10% Robotics Process AutomationHy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
Read moreSee All Locations (2)Freehold, NJ
922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 0772810 - 15
(800) 818-6242
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Undisclosed< $25 / hr50 - 249Jackson Township, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +4 services10% Sales Outsourcing5% Accounting5% Corporate Training & Coaching5% TranscriptionHeadquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Focus (x-axis)
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Ability to Deliver considers three criteria:
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
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Ability to deliver
35.8/40.017.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
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29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.3/40.09.6/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$10,000+< $25 / hr10,000+New York, NY
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Ridgefield Park, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$25,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$25,000+Undisclosed50 - 249Fair Lawn, NJ
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other
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