Top Customer Support Services in New York City
99 Companies
List of the Top New York City Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Understands their clients' needs
Client feedback consistently highlights Helpware's deep understanding of their needs, contributing to successful partnerships. One client noted that Helpware's team actively engaged with them, adapting to growing requirements and ensuring mutual growth. Another praised their empathy and responsiveness, stating that Helpware's representatives are dedicated to addressing individual customer needs. Overall, the sentiment reflects a strong appreciation for Helpware's ability to comprehend and align with client objectives, fostering effective collaboration.-
Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019I can ask for assistance and if they can provide it they will. I had a need for a client and I did not have the time to fit it into my schedule, and My Team was able to pull someone in to help out so we could secure the gig. I won, Helpware won, and most importantly, my client won! They are responsive and attentive. They understand how to make this work. There are always areas for improvement, but when I bring up my concerns they are addressed immediately, which is the key. Obstacles are a part of life, the question is what we do with them. My Team understands what to do with them and we work together to make sure we get it done.
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Customer Service via Chat
5.0 Feb 1, 2019They're a driving factor behind our ratings. Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else. We're impressed with their empathy. They're dedicated to working with each individual customer. It's not like working with a robot that manages an overseas service center. They're targeting human beings with feelings and they're there to help our customers.
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Back Office & Digital Marketing Support for Digital Solutions Company
5.0 Jan 9, 2019They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. We mostly use Slack to stay in touch. They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves New York City, NYServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Easy to work with
Clients consistently describe Mindy Support as 'easy to work with' and commend their flexibility and responsiveness. One client noted their team was 'very positive and always ready to help,' even with tedious requests. Another emphasized the pleasant nature of their communication, stating, 'they’re pleasant to work with and they do a good job.' Overall, the sentiment is overwhelmingly positive, highlighting a collaborative and supportive working relationship.-
Back-Office Services for Industrial Automation Company
5.0 Feb 18, 2021The communication between our teams is quite good. They’re pleasant to work with and they do a good job. I can’t think of anything they could improve right now.
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Image Annotation for Construction Technology Provider
5.0 Feb 4, 2021Quick and easy coordination via e-mail or online meetings. They were easy to work with, flexible, and very friendly. No areas for improvement or something they could have done differently.
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Customer Support Services for Walking App
5.0 Apr 9, 2020When we needed to increase the diversity and complicity of tasks, Mindy Support’s team was very responsive, supportive and incredibly easy to work with. We appreciate how the Mindy Support project management team proactively seeks feedback and understands our requirements. Excellent. I couldn't ask for a more effective team.
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Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
30% Customer Service Outsourcing25% Recruiting25% Staffing +1 service20% Back Office OutsourcingIn Edison, New Jersey, Elite Asset Staffing LLC is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Staffing.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed10 - 49Closter, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +1 service25% StaffingElgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing50% Translation15% Call Center Services +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing15% Pay Per Click15% Social Media Marketing +6 services10% AI Development10% Advertising10% CRM Consulting and SI10% Email Marketing10% Market Research10% Marketing StrategyZeta Global, a social media marketing firm, is in New York, New York and City of London, England. Their services include Social Media Marketing and Pay Per Click.
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Woodhaven, NY
Services provided
20% Customer Service Outsourcing40% Recruiting40% StaffingVirtual Earners Innovative is a Staffing company. Headquartered in Woodhaven, New York and Abuja, Nigeria, the company offers Staffing and Recruiting.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% TranslationOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSmall answering service and Customer Service Outsourcing company NoMissedCallsUSA.com, is in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
65% Customer Service Outsourcing35% Call Center ServicesFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed$100 - $149 / hr10 - 49Glen Cove, NY
Services provided
25% Customer Service Outsourcing25% Architectural Design25% Commercial Property Management +1 service25% IT Managed ServicesCasey's Cleaning of Long Island LLC is an Architectural Design company founded in 1986. Their services include Architectural Design and IT managed services.
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$25,000+$25 - $49 / hr250 - 999Edison, NJ
Services provided
30% Customer Service Outsourcing70% Back Office OutsourcingLocated in Edison, New Jersey, Isolve RCM is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +11 services10% Call Center Services10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed2 - 9Clifton, NJ
Services provided
10% Customer Service Outsourcing20% Business Consulting20% Call Center Services +4 services20% IT Strategy Consulting10% Corporate Training & Coaching10% Digital Strategy10% Public RelationsKoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
19% Customer Service Outsourcing25% Custom Software Development25% IoT Development +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
30% Customer Service Outsourcing50% Business Consulting20% IT Strategy ConsultingBusiness Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Accounting +1 service20% Business ConsultingBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +2 services20% Call Center Services15% Recruitment Process OutsourcingFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosedFreelancerMorris Plains, NJ
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Finance & Accounting Outsourcing (FAO) +2 services20% Financial Advising & Planning20% Insurance Services & BrokersBusiness Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Customer Service Outsourcing50% Call Center ServicesHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Customer Service Outsourcing50% Call Center ServicesCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49New City, NY
Services provided
20% Customer Service Outsourcing50% Content Writing Services30% Business ConsultingContent Writing Services company books publishing inc is headquartered in New City, New York. They focus on Content Writing Services and Business Consulting.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingSee all 18 projectsAnswering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.
Industry Experience
Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.Was this helpful?
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Review Rating from New York City Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Legal professionals in New York City appreciate Answering Legal’s expertise in legal-specific call answering, intake, and message forwarding. Their dependable, courteous service helps firms manage growing caseloads, improve client communication, and operate smoothly without the need for full-time receptionists.Read All Reviews -
$25,000+< $25 / hr10,000+Princeton, NJ
Services provided
25% Customer Service Outsourcing25% Accounting25% Back Office Outsourcing +1 service25% Insurance Services & BrokersBack Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing10% Call Center Services +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
40% Customer Service Outsourcing60% Call Center ServicesPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Hazlet, NJ
Services provided
10% Customer Service Outsourcing40% Corporate Training & Coaching20% Business Consulting +2 services20% Content Writing Services10% Sales OutsourcingManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
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$1,000+< $25 / hr50 - 249Princeton, NJ
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingMD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Princeton, NJ
502 Carnegie Center, Suite 301,
Princeton, NJ 0854050 - 75
609.583.1400
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UndisclosedUndisclosed2 - 9South Plainfield, NJ
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +4 services20% CRM Consulting and SI10% Corporate Training & Coaching10% Digital Strategy10% Sales OutsourcingEstablished in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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UndisclosedUndisclosed250 - 999Freehold, NJ
Services provided
10% Customer Service Outsourcing20% Supply Chain Management20% Warehousing & Distribution +4 services15% Freight forwarding15% Fulfillment10% Corporate Training & Coaching10% Robotics Process AutomationHy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
Read moreSee All Locations (2)Freehold, NJ
922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 0772810 - 15
(800) 818-6242
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Undisclosed< $25 / hr50 - 249Jackson Township, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +4 services10% Sales Outsourcing5% Accounting5% Corporate Training & Coaching5% TranscriptionHeadquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
10% Customer Service Outsourcing10% AI Development10% Branding +8 services10% IT Managed Services10% IT Strategy Consulting10% Immigration Law10% Mobile App Development10% Web Design10% Web Development5% CRM Consulting and SI5% ERP Consulting and SIBranding firm ESMSYS was launched in 2003. The agency focuses on Branding and Web Design.
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$1,000+Undisclosed50 - 249Washingtonville, NY
Services provided
10% Customer Service Outsourcing70% Call Center Services20% Application TestingFounded in 1993, Hudson Software is a call center service. Their services include Call Center Services and Application Testing.
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
10% Customer Service Outsourcing30% Call Center Services20% Accounting +2 services20% Back Office Outsourcing20% Custom Software DevelopmentOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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UndisclosedUndisclosed2 - 9Norwalk, CT
Services provided
10% Customer Service Outsourcing10% Affiliate Marketing10% Business Consulting +7 services10% CRM Consulting and SI10% Content Marketing10% Direct Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingTrueVoice Growth Marketing™ is a Direct Marketing company. Headquartered in Norwalk, Connecticut, the firm was founded in 2008. Their team offers Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Nesconset, NY
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Marketing Strategy +2 services15% Call Center Services15% Sales OutsourcingRAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Hamilton Township, NJ
Services provided
20% Customer Service Outsourcing30% Recruiting30% Staffing +1 service20% Back Office OutsourcingATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
40% Customer Service Outsourcing60% Call Center ServicesMedico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Fairfield, NJ
Services provided
30% Customer Service Outsourcing35% Business Consulting35% Custom Software DevelopmentSmall custom software development firm Acumen Consulting, Inc., is located in Fairfield, New Jersey. Their services include Custom Software Development and Business Consulting.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFounded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Customer Service Outsourcing90% Call Center ServicesHands On Tap, a small answering service company, is headquartered in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
10% Customer Service Outsourcing20% Branding20% Pay Per Click +5 services10% Advertising10% Direct Marketing10% Market Research10% Media Planning & Buying10% Social Media MarketingDirect Action Media is a branding company. Headquartered in New York, New York, their team provides Branding and Pay Per Click.
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By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 10 New York City Customer Support Companies
-
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+$100 - $149 / hr50 - 249Las Vegas, NV
Ability to deliver
27.4/40.016.4/20 Reviews4.1/10 Clients & Experience6.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
25.2/40.018.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$25,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$50,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Bronx, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other
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