Top Customer Support Services in New York City
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Featured
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$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
See all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
UndisclosedUndisclosed1,000 - 9,999Serves New York City, NYServices provided
See all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
See all 5 projectsHoratio is a Customer Service Outsourcing (CSO) company that excels in providing comprehensive customer support solutions. With over 90% positive feedback, clients commend Horatio for their exceptional project management, responsiveness, and ability to seamlessly integrate as an extension of internal teams. Horatio's services have led to significant improvements in customer satisfaction metrics, such as CSAT and SLA, across various industries.
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
See all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Service BPO company offering outsourced customer support and back-office solutions. Reviews highlight their professionalism, strong integration into client workflows, and efficiency in enhancing operational processes. Approximately 100% of the feedback is positive, with 83% of reviewers emphasizing responsive communication and timely delivery.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
See all 35 projectsExpertCallers is a customer service outsourcing company providing comprehensive call center solutions tailored to enhance client communication and lead management. Across reviews, 100% of clients highlighted their professionalism and efficiency, with nearly 80% commending their fast response times and proactive communication. Clients appreciate their adaptability, with some noting a 40% increase in business growth post-collaboration.
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$5,000+< $25 / hr250 - 999New York, NY
Services provided
See all 46 projectsRiseup Labs is a versatile digital solutions provider specializing in mobile app development, website design, and backend system enhancements. The company is praised for its effective project management, timely delivery, and adaptive approach, with 100% of reviewers highlighting their impressive communication and expertise. Clients appreciate the value for cost and alignment with company values, with over 90% expressing satisfaction with their flexible and solution-oriented approach.
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$1,000+< $25 / hr50 - 249Jersey City, NJ
Services provided
Founded in 2018, 5C Virtual Assistance Services is a Back Office Outsourcing company. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Suffern, NY
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See all 1 projectsFGC+ is a Customer Service BPO specializing in call center solutions and outsourced customer support. They consistently receive positive feedback, with 100% of reviewers praising their work ethic and proactive leadership. Clients highlight their responsive project management and ability to adapt to evolving needs.
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
See all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
See all 38 projectsCrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs.
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UndisclosedUndisclosed50 - 249New York, NY
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See all 4 projectsAbacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
See all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
See all 1 projectsBoldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
See all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
See all 16 projectsRemoteReps247 is a lead generation company, as reflected in their reviews. The feedback is largely negative, with approximately 70% of reviews criticizing their lack of delivery, accountability, and transparency. However, 30% of reviews report successful lead generation and commend the company for responsiveness and effective project management, highlighting a disparity in client experiences.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
See all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
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$10,000+< $25 / hr10,000+New York, NY
Services provided
Ubiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
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UndisclosedUndisclosed50 - 249East Rutherford, NJ
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Clinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999New York, NY
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See all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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UndisclosedUndisclosed10 - 49Ridgefield Park, NJ
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Community Locksmith Store is a Customer Service Outsourcing company. Based in Ridgefield Park, New Jersey, the agency was established in 1995. Their team specializes in Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999New York, NY
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Headquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Queens Village, NY
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Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999New York, NY
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Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
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New York Best AC Repair Services, a Customer Service Outsourcing company, is in New York, New York. The team provides Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9New York, NY
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Freespire Therapy is a Customer Service Outsourcing company. Launched in 2024, the firm specializes in Customer Service Outsourcing.
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$25,000+< $25 / hr250 - 999New York, NY
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Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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$25,000+Undisclosed50 - 249Fair Lawn, NJ
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SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Services provided
See all 7 projectsTechDrive Support Inc is an IT services company specializing in optimizing IT infrastructure, enhancing system security, and providing 24/7 technical support. The company has received overwhelmingly positive feedback, with clients praising their exceptional project management, timely delivery, and customer-first approach. Notably, 60% of feedback highlights improved user satisfaction due to their responsive support services.
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$1,000+< $25 / hr10 - 49Brooklyn, NY
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ConnectPro BPO is a Back Office Outsourcing company. The Brooklyn, New York-based company was founded in 2023. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
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See all 1 projectsWe give the formula for succeed for Small and Medium Business owners. Not merely in business, but also in life. We have been working for years with many sectors like Mortgage, Virtual Assistant,
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$5,000+< $25 / hr1,000 - 9,999New York, NY
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+< $25 / hr50 - 249New York, NY
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NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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$1,000+< $25 / hr250 - 999New York, NY
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Headway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
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$50,000+$25 - $49 / hr10 - 49New York, NY
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Mrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Bronx, NY
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Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
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$1,000+< $25 / hr250 - 999New York, NY
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Ecartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249New York, NY
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DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
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Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249New York, NY
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Launched in 2004, CommerceV3 is an Email Marketing company. Their team specializes in Email Marketing and Search Engine Optimization.
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$5,000+$100 - $149 / hr50 - 249New York, NY
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Brand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
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WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49New York, NY
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Iconicstitches is a branding agency established in 1999. The team provides Branding and Market Research and is based in New York, New York.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
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MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
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DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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Undisclosed< $25 / hr50 - 249Hewlett, NY
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CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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UndisclosedUndisclosed2 - 9New York, NY
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MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
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Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
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$1,000+< $25 / hr50 - 249Paterson, NJ
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Located in Paterson, New Jersey, Aberrant Digital Services is a branding company. The team focuses on Branding and Marketing Strategy.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
See all 17 projectsDialAmerica is a business process outsourcing company specializing in outbound and inbound call services, customer support, and lead generation. Reviewers consistently highlight the company's efficiency, professionalism, and ability to meet deadlines, with approximately 90% of feedback being positive. DialAmerica's strengths include quality service, strong team collaboration, and significant cost savings for clients, although there is room for improvement in reporting and pricing.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
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Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Butler, NJ
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See all 17 projectsAnserve Inc. is a Customer Service BPO specializing in Call Center Solutions and Customer Support Services. Feedback highlights their responsiveness and professionalism, with 100% positive reviews emphasizing seamless 24-hour patient care. Clients praise their exceptional adaptability and commendable communication skills, making Anserve Inc. a reliable choice for Customer Support Outsourcing needs.
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List of the Top 11 New York City Customer Support Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
36.2/40.018.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
34.6/40.017/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
23.4/40.017.8/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$10,000+< $25 / hr10,000+New York, NY
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Ridgefield Park, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$25,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$25,000+Undisclosed50 - 249Fair Lawn, NJ
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Brooklyn, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other