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Top Customer Support Services in New York City

Ratings Updated: May 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.

Customer Service Staff for Sports Gear Rental Company

4.5 Apr 24, 2019

We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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More responsive than most other service providers

Helpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves New York City, NY

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

See all 37 projects
1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Industry Experience

Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing Beauty

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Overall, clients express a highly positive sentiment regarding Mindy Support's cost and value for money. Many reviews highlight their competitive pricing and good value, with one client noting, 'Pricing fit our budget' and another stating, 'Good value for cost.' Clients appreciate the quality of service received relative to the fees paid, often emphasizing the balance between cost and service quality. However, a few reviews suggest that while the quality is commendable, there is potential for improvements in pricing flexibility.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Top Customer Service

5.0 68 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

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27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
Read 27 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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2 of 2 New York City-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Customer Service Outsourcing services in New York City

Customer Service Outsourcing project highlight

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

15% Customer Service Outsourcing

30% Recruiting

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves New York City, NY

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects

27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
Read 27 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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2 of 2 New York City-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Customer Service Outsourcing services in New York City

Customer Service Outsourcing project highlight

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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The Hour - Back Office and Virtual Assistant Services

5.0 24 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

20% Customer Service Outsourcing

50% Back Office Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services is a Customer Service BPO firm providing remote customer care and back-office support. Reviews highlight their efficiency, responsiveness, and ability to fit seamlessly into client operations, with 100% of reviewers praising their project management and communication skills. Clients appreciate the value for cost and cultural alignment, often resulting in increased operational efficiency and satisfaction.

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9 of 9 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 9 times in the past 6 months
Over the past six months, clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their responsiveness, reliability, and efficiency. Notable feedback includes improved organizational workflows and faster task handling, leading to enhanced business operations. Clients highlighted the team's ability to manage backend operations seamlessly, with one client noting a 70% reduction in workload. Overall, the sentiment remains highly positive, with no significant areas for improvement reported.
Read 9 Recent Reviews

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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated extensive expertise across various industries, notably in Insurance, Financial Services, Advertising & Marketing, eCommerce, and Business Services. Clients praised their reliability, responsiveness, and ability to optimize workflows, resulting in increased efficiency and organization. The overall sentiment reflects strong satisfaction in these sectors, particularly in insurance-related functions, where they significantly reduced workloads and improved operational accuracy.
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Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Insurance Financial services Information technology

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United States (16) Canada (4)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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1 of 1 New York City-based review is 5 stars

Unknown avg. project cost for Customer Service Outsourcing services in New York City

Customer Service Outsourcing project highlight

App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read more
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Task Virtual

4.9 54 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

10% Call Center Services +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Search Engine Optimization

10% Social Media Marketing

Task Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Task Virtual has received positive feedback for their effective SEO strategies that significantly increased organic website traffic and enhanced search rankings for clients. The Director of PESTUK noted their excellent project management, timely deliverables, and proactive communication. Clients appreciated Task Virtual's tailored approach to their specific needs, although a desire for more detailed explanations in the initial phases was mentioned. Overall, the sentiment is highly favorable, highlighting a strong alignment with client goals and measurable success.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Travel Company
5.0 — Task Virtual provides call center services for a travel company. The team handles inbound calls, addresses booking inquiries, offers multilingual support, resolves end customer issues, and logs Read more
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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CrewBloom

4.7 38 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

CrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.

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Reviews mention Great project management
Clients have consistently praised CrewBloom for their exceptional project management capabilities. One CEO noted their excellent responsiveness and structured approach, highlighting the assignment of dedicated account managers and regular status updates that facilitate smooth communication. Another client emphasized the effectiveness of their project management, crediting it for their success in winning multimillion-dollar contracts. Overall, the sentiment reflects strong satisfaction with CrewBloom's accountability and proactive communication, making them a reliable outsourcing partner.

BPO for Software Services Company

5.0 May 9, 2022

Project management has been great; we work mainly with Charlotte (Client Success Manager). She does a good job staying on top of everything and managing our relationship from an account management perspective. Regarding tools and communication, we normally use email, Asana, and Slack.
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Industry Experience

CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & Biotechnology

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More responsive than most other service providers

CrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (26) Canada (1)

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Customer Service Outsourcing

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Call Center Services

10% Sales Outsourcing

Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

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Reviews mention Reliable
Clients consistently express a strong sentiment of reliability towards Abacus Cambridge Partners, noting their mature team and effective project management. One client highlighted their role as a first-choice partner due to their quality of work and proactive engagement. Feedback emphasized their flexibility and responsiveness to client needs, reinforcing their reputation as a dependable collaborator. Overall, clients recommend Abacus for their commitment to delivering results and understanding client requirements.

Apigee API & CIM Management for Holding Company

5.0 Mar 31, 2021

They’re a mature team, working actively with Google. Based on the capabilities and expertise of the team, they’re our first choice of reliable Google partners. Their quality of work is on point.
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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United Arab Emirates (2) Kenya (1) United States (1)

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New York, NY

405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 10174
2 - 5

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Boldly

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

New York, NY

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

20% Staffing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Social Media Marketing

Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

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Industry Experience

Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
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Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.
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Review Rating from Clients

4.5/5.0

Quality

2.5

Schedule

3.5

Cost

3.5

Willing to Refer

4.5

In Tarrytown, clients appreciate Boldly's consistent, stable back office support, managing 30% of legal tasks to enhance communication and efficiency. Their five-year partnership reflects dependable service, despite occasional challenges with staff performance.
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PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

10% Customer Service Outsourcing

60% Back Office Outsourcing

20% Social Media Marketing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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RemoteReps247

3.2 16 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

RemoteReps247, a lead generation company, has received predominantly negative feedback, with 67% of reviewers labeling their services as ineffective or fraudulent. Common themes include unfulfilled promises, lack of transparency, and poor communication, with only a minority (33%) acknowledging timely responses or useful connections. The company is advised to enhance its transparency and commitment to client satisfaction to gain trust and deliver consistent, verifiable results.

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Reviews mention Timely
Clients have praised RemoteReps247 for their timely delivery and quick responses. One client highlighted that Ms. Anushree was both professional and proactive, successfully securing a meeting with a prospective customer and ensuring follow-up until a logical conclusion was reached. Overall, the sentiment surrounding timeliness is highly positive, with clients noting that deliverables were consistently met on time without any areas for improvement indicated.

Lead Generation Services for Data Processing Company

5.0 Apr 3, 2024

Yes, they delivered on time. Quick response and timely delivery.
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Digital Marketing for Software Company

4.0 May 3, 2023

The delivery timing was good. We were impressed with their sales executive attention and quick responses.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback from clients regarding RemoteReps247 indicates a highly negative sentiment. A Director from Cerebral Works reported that the company failed to deliver promised leads and described their operations as a scam. Initial communication included misleading information, and attempts to seek reimbursement were met with unresponsive behavior. Clients highlighted a lack of satisfactory project management and communication, with one stating, 'They should be red-flagged.' Overall, the reviews reflect significant dissatisfaction and mistrust.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
The feedback regarding RemoteReps247's cost and value for money is overwhelmingly negative. Clients frequently noted that despite initially affordable pricing, the lack of deliverables rendered the costs unjustifiable. One client emphasized, "We didn’t get a single SQL or MQL in three months," while another highlighted, "They promised leads worth $100,000 but didn’t even bring a $100 project." Overall, clients expressed feelings of being misled, with many describing the company as a scam, indicating a poor return on investment.
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India (8) United States (2)

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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

15% Customer Service Outsourcing

50% Back Office Outsourcing

35% Call Center Services

EXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.

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Reviews mention Easy to reach
Clients have consistently praised EXL Service for their accessibility and communication, noting that they are 'easy to contact and easy to use.' One client emphasized their ability to produce quick, accurate data, which reflects effective communication. Overall, the sentiment regarding their accessibility is highly positive, indicating that clients find them responsive and approachable, which enhances the collaborative experience.

Payment Processing for Hospitality Firm

3.0 Aug 12, 2017

The service provider's strengths include the fact that they are easy to contact and easy to use. This accessibility has been a key factor in our ongoing collaboration.
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Industry Experience

EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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Clinical Excel Computech LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

East Rutherford, NJ

Services provided

100% Customer Service Outsourcing

Clinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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Atidiv

5.0 1 review

$5,000+

< $25 / hr

250 - 999

New York, NY

Services provided

50% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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New York, NY

300 Vesey Street
New York, NY 10282
10 - 15

+1 3472129691

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Community Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ridgefield Park, NJ

Services provided

100% Customer Service Outsourcing

Community Locksmith Store is a Customer Service Outsourcing company. Based in Ridgefield Park, New Jersey, the agency was established in 1995. Their team specializes in Customer Service Outsourcing.
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WOW Customer Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Customer Service Outsourcing

Headquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +7 services

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

35% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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New York Best AC Repair Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

100% Customer Service Outsourcing

New York Best AC Repair Services, a Customer Service Outsourcing company, is in New York, New York. The team provides Customer Service Outsourcing.
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Freespire Therapy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

100% Customer Service Outsourcing

Freespire Therapy is a Customer Service Outsourcing company. Launched in 2024, the firm specializes in Customer Service Outsourcing.
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Omelink

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

New York, NY

Services provided

35% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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TechDrive Support Inc

5.0 7 reviews

Undisclosed

$50 - $99 / hr

2 - 9

Wayne, NJ

Services provided

25% Customer Service Outsourcing

25% AI Development

25% Application Management & Support +1 service

25% IT Managed Services

TechDrive Support Inc is an IT services company specializing in optimizing IT infrastructure, enhancing system security, and providing 24/7 technical support. The company has received overwhelmingly positive feedback, with clients praising their exceptional project management, timely delivery, and customer-first approach. Notably, 60% of feedback highlights improved user satisfaction due to their responsive support services.

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Industry Experience

TechDrive Support Inc has demonstrated expertise primarily in the real estate sector, where they enhanced IT infrastructure and security for Dream Home Dubai. Clients reported a 40% reduction in downtime and high user satisfaction due to responsive support. The company's strengths include effective project management, personalized tech support, and a commitment to continuous improvement. Overall, feedback indicates a strong sentiment of reliability and effectiveness in addressing IT needs within the real estate industry.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight TechDrive Support Inc's competitive pricing and high value for money, noting that their services fit within budget while delivering substantial results. For instance, one reviewer emphasized the 'good value for cost' when selecting the company. Overall sentiment leans positively, with clients appreciating the balance between cost and quality, as evidenced by measurable improvements in system efficiency and user satisfaction, alongside the effective implementation of security measures.
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7 Virtual Assistant Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Market Research

20% Transcription

7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Customer Service Outsourcing

45% Back Office Outsourcing

25% Transcription +2 services

10% Call Center Services

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

30% Customer Service Outsourcing

55% Back Office Outsourcing

15% Call Center Services

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Headway Bpo Solutions Pvt Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

10% Customer Service Outsourcing

30% Accounting

20% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

10% Corporate Training & Coaching

10% ERP Consulting and SI

5% HR Consulting

Headway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
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New York, NY

Suite no- 1206-01, 12th Floor, 224 West 35th Street
New York, NY 10001
16 - 20

9402798313

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Mrzeph Tech

Not yet reviewed

$50,000+

$25 - $49 / hr

10 - 49

New York, NY

Services provided

20% Customer Service Outsourcing

20% CRM Consulting and SI

20% Data Annotation Services +2 services

20% Graphic Design

20% Sales Outsourcing

Mrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Customer Service Outsourcing

60% Back Office Outsourcing

20% Call Center Services +1 service

10% Document Digitization & Management

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Bl Leads

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bronx, NY

Services provided

25% Customer Service Outsourcing

25% Business Consulting

25% Commercial Financing +1 service

25% Finance & Accounting Outsourcing (FAO)

Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
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Ecartize

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Customer Service Outsourcing

15% Content Marketing

15% Ecommerce Marketing +5 services

15% Search Engine Optimization

15% Social Media Marketing

10% Marketing Strategy

10% Pay Per Click

5% Other Marketing

Ecartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

24% Customer Service Outsourcing

50% Back Office Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +2 services

20% Staffing

10% Litigation Support Services

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly Rate

Customer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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Brand Connections

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

10% Customer Service Outsourcing

20% Advertising

20% Event Marketing +5 services

10% AR/VR Development

10% Back Office Outsourcing

10% Marketing Strategy

10% Social Media Marketing

10% Video Production

Brand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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WCH Service Bureau Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

10% Customer Service Outsourcing

80% Back Office Outsourcing

10% Call Center Services

WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1 service

20% Finance & Accounting Outsourcing (FAO)

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +3 services

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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CheaperTeam

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Hewlett, NY

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

25% Recruiting +6 services

10% Call Center Services

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

5% Other IT Consulting and SI

5% Staffing

5% Web Development

CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

25% Customer Service Outsourcing

75% Call Center Services

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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Corporate Care

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% IT Managed Services +2 services

20% Social Media Marketing

20% Web Development

Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
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New York, NY

2530 Morgan Avenue, Bronx
New York, NY 10469
2 - 5

+19292222040

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Aberrant Digital Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Paterson, NJ

Services provided

10% Customer Service Outsourcing

10% Branding

10% Financial Advising & Planning +8 services

10% Marketing Strategy

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Development

5% E-Commerce Development

5% Fractional CFO Services

Located in Paterson, New Jersey, Aberrant Digital Services is a branding company. The team focuses on Branding and Marketing Strategy.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

15% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

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Reviews mention Collaborative
Clients have expressed a highly positive sentiment regarding DialAmerica's collaborative approach. One project manager noted that working with DialAmerica was a 'team effort,' highlighting their proactive engagement in refining communication strategies based on customer feedback. The client appreciated DialAmerica's commitment to understanding complex concepts and ensuring their team was well-prepared to address customer inquiries. Overall, the feedback underscores the effectiveness of their collaborative processes in achieving project objectives.

Outbound Calling for Energy Company

5.0 Nov 5, 2019

Working with DialAmerica was a team effort. I wasn’t just directing them, they made sure to work with us directly. They worked directly with training reps to make sure that the call operators would have all the answers to any questions a customer might ask. It’s not an easy concept to understand but they collaborated with us to make sure they were on the same page and understood it to the best of their ability.
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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.5

Cost

4.8

Willing to Refer

4.8

NYC clients commend DialAmerica for their strong customer service, organizational skills, and cost-effective solutions. They efficiently manage extensive call volumes, enhancing client communication and operational productivity, with consistent positive feedback on their professionalism and service quality.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

42% Customer Service Outsourcing

48% Call Center Services

10% Back Office Outsourcing

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

10% Customer Service Outsourcing

90% Call Center Services

Anserve Inc. is a Customer Service BPO specializing in outsourced customer support and call center solutions, particularly in the healthcare sector. Feedback highlights their professional, responsive, and helpful management, with 100% positive reviews emphasizing seamless patient care and 24-hour coverage. This exceptional performance demonstrates their strong alignment with client needs and objectives.

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
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New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

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1 of 1 New York City-based review is 5 stars

Less than $10,000 avg. project cost for Customer Service Outsourcing services in New York City

Customer Service Outsourcing project highlight

Call Center & Customer Service Outsourcing for Healthcare Co
5.0 — Anserve Inc. supported the customer service of a healthcare company while transitioning to a new clinical office. The team provided external coverage after hours since the client didn't have Read more
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.6

Willing to Refer

4.9

NJ clients highlight Anserve Inc.'s 20+ years of experience delivering efficient, tech-savvy call handling for healthcare, emergency, and service industries. Their dependable, responsive team manages complex protocols, ensuring clients' communication needs are met with professionalism, flexibility, and a focus on customer care.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

10% Customer Service Outsourcing

70% Call Center Services

10% Business Consulting +1 service

10% Sales Outsourcing

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Window Repair US Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

New York City, NY

Services provided

100% Customer Service Outsourcing

Based in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

15% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3 services

15% Back Office Outsourcing

10% Call Center Services

10% Sales Outsourcing

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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Lola Ops

Not yet reviewed

$1,000+

Undisclosed

Freelancer

Brooklyn, NY

Services provided

90% Customer Service Outsourcing

10% UX/UI Design

Founded in 2026, Lola Ops, a small Customer Service Outsourcing company, is headquartered in Brooklyn, New York. Their services include Customer Service Outsourcing and UX/UI Design.
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AMBSI Inc.

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sayreville, NJ

Services provided

20% Customer Service Outsourcing

80% Back Office Outsourcing

AMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.

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Industry Experience

AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Old Bridge, NJ highlight AMBSI Inc.'s proficiency in healthcare billing and revenue optimization, utilizing tools like Practice Suite. They streamline claims and reduce liabilities, with a focus on accuracy and fraud detection. Clients appreciate their effective communication and user-friendly platform.
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Sabre88, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

30% Customer Service Outsourcing

30% Business Consulting

28% Back Office Outsourcing +1 service

12% Call Center Services

Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

46% Customer Service Outsourcing

23% Back Office Outsourcing

20% Call Center Services +1 service

11% Sales Outsourcing

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Career Center Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Union, NJ

Services provided

40% Customer Service Outsourcing

30% Recruiting

30% Staffing

In Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Top Customer Support Services in New York City

List of the Top New York City Customer Support Companies

Reviews mention Well-executed projects

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

CX Outsourcing for Financial Services Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Autonomous

Customer Service Staff for Sports Gear Rental Company

Industry Experience

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Helpware CX is responsive

Customer Service Outsourcing for Home Technology Retailer

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 27 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Customer Service & Back-Office Support for Protection Agency

Customer Service Outsourcing for E-Commerce Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 27 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Customer Service & Back-Office Support for Protection Agency

Reviewed 9 times in the past 6 months

Industry Experience

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App Management & Support for HR Solutions Firm

Reviewed 1 time in the past 6 months

Call Center Services for Travel Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

BPO for Software Services Company

Industry Experience

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CrewBloom is very responsive

Reviews mention Reliable

Apigee API & CIM Management for Holding Company

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Lead Generation Services for Data Processing Company

Digital Marketing for Software Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to reach

Payment Processing for Hospitality Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Service Outsourcing Rates

Reviews mention Collaborative

Outbound Calling for Energy Company

Industry Experience