Top Customer Support Services in New York City
10 Leaders 15 Contenders
112 Companies
List of the Top New York City Customer Support Companies
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What are Featured Providers?
Top Customer Service
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$1,000+Undisclosed250 - 999Serves New York City, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Adaptable
Overall sentiment regarding adaptability at Top Customer Service is highly positive. Clients praised their ability to adjust to specific needs and feedback, with one client noting, 'they adapted well to our service requirements.' Another highlighted their responsiveness, stating, 'they were always ready to adjust their approach.' This adaptability contributed to improved communication and service efficiency, with clients experiencing faster response times and better customer satisfaction as a result.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Service Outsourcing for Construction Company
5.0 Dec 19, 2025Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
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Customer Support for Tree Care & Landscaping Company
5.0 Dec 22, 2025Project management was excellent; they delivered what was promised on schedule and were quick to adapt to our feedback. Their team was responsive, professional, and always ready to adjust their approach when we had specific requests for how we wanted calls and messages handled.
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Customer Support Services for Roofing Company
5.0 Mar 12, 2026The workflow was smooth and well coordinated. Their team communicated clearly and maintained consistent service standards. Tasks were handled according to schedule and they adapted well to our service requirements.
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More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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2 of 2 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves New York City, NYServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.
Reviews mention Adaptable
Client feedback highlights Mindy Support's adaptability as a key strength. One review noted their 'strong can-do attitude' and proactive approach to addressing challenges, which facilitated effective project management and timely delivery. Another client emphasized their flexibility, stating that Mindy Support 'adapts well as data and instructions evolve,' demonstrating their responsiveness to changing needs. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating their commitment to continuous improvement and effective communication.-
Call Center Services for Software Company
5.0 Jun 21, 2024They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
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Annotation Service for Speech Assistive Technology Startup
4.5 Jul 2, 2021They're communicative. Mindy Support adapts well as data and instructions for their work evolve. The team is very exact in following instruction. Some work involves subjective decision-making that does not adhere to the general regulations so it will be helpful for the team to understand more fully not only how to complete the tasks but why as well.
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Industry Experience
Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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Top Customer Service
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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Adaptable
Overall sentiment regarding adaptability at Top Customer Service is highly positive. Clients praised their ability to adjust to specific needs and feedback, with one client noting, 'they adapted well to our service requirements.' Another highlighted their responsiveness, stating, 'they were always ready to adjust their approach.' This adaptability contributed to improved communication and service efficiency, with clients experiencing faster response times and better customer satisfaction as a result.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Service Outsourcing for Construction Company
5.0 Dec 19, 2025Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
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Customer Support for Tree Care & Landscaping Company
5.0 Dec 22, 2025Project management was excellent; they delivered what was promised on schedule and were quick to adapt to our feedback. Their team was responsive, professional, and always ready to adjust their approach when we had specific requests for how we wanted calls and messages handled.
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Customer Support Services for Roofing Company
5.0 Mar 12, 2026The workflow was smooth and well coordinated. Their team communicated clearly and maintained consistent service standards. Tasks were handled according to schedule and they adapted well to our service requirements.
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More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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2 of 2 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 30 projectsThe Hour - Back Office and Virtual Assistant Services is a customer service BPO company offering comprehensive back-office support and virtual assistant services. Approximately 90% of reviews highlight their effective project management and responsive communication, while 80% mention their strong cultural fit and value for cost. Clients note seamless integration into workflows and an ability to enhance operational efficiency.
Reviews mention Great team
Clients consistently express satisfaction with the team at The Hour - Back Office and Virtual Assistant Services, highlighting their strong culture fit and alignment with company values. One client noted, 'we LOVE our team...we feel they are an extension of our company,' emphasizing the positive working relationship. Feedback also points to the team's attentiveness and quick resolution of concerns, with one client specifically praising the wonderful attitude of the staff, stating, 'you can train a skill, but you can't train someone to be kind or nice.'-
Back Office Outsourcing for Insurance Agency
5.0 Jan 22, 2025Our company is more effecient and productive with The Hour at pay rates we can afford. The bonus is we LOVE our team...we feel they are an extension of our company. Our team is managed by Vish, who in fact was our first VA from The Hour. We are so confident with everything we have with our VA's because of Vish!
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13 of 13 reviews are 5 stars$10,000 – $49,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the last six months, clients have praised The Hour - Back Office and Virtual Assistant Services for their reliability, attention to detail, and timely delivery. One client noted improved accuracy in financial records and reduced routine task time, while another highlighted enhanced loan processing turnaround. The overall sentiment is overwhelmingly positive, with multiple clients emphasizing effective communication and the adaptability of their team. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
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Featured
What are Featured Providers?
Top Customer Service
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+Undisclosed250 - 999Serves New York City, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Adaptable
Overall sentiment regarding adaptability at Top Customer Service is highly positive. Clients praised their ability to adjust to specific needs and feedback, with one client noting, 'they adapted well to our service requirements.' Another highlighted their responsiveness, stating, 'they were always ready to adjust their approach.' This adaptability contributed to improved communication and service efficiency, with clients experiencing faster response times and better customer satisfaction as a result.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Service Outsourcing for Construction Company
5.0 Dec 19, 2025Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
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Customer Support for Tree Care & Landscaping Company
5.0 Dec 22, 2025Project management was excellent; they delivered what was promised on schedule and were quick to adapt to our feedback. Their team was responsive, professional, and always ready to adjust their approach when we had specific requests for how we wanted calls and messages handled.
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Customer Support Services for Roofing Company
5.0 Mar 12, 2026The workflow was smooth and well coordinated. Their team communicated clearly and maintained consistent service standards. Tasks were handled according to schedule and they adapted well to our service requirements.
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More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
2 of 2 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
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$5,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +7 services10% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentSee all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
Industry Experience
Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchRiseup Labs is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)New York, NY
353 Lexington Avenue, 4th Floor PMB255
New York, NY 100166 - 9
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingSee all 38 projectsCrewBloom specializes in Customer Service Outsourcing, offering remote customer care and support solutions. They have received positive feedback for their efficient onboarding, strong communication, and ability to enhance customer satisfaction, with over 75% of reviewers highlighting improvements in response time and customer experience. Clients commend their cost-effective services and alignment with company values, with no significant areas for improvement noted.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise CrewBloom for their cost-effectiveness and value for money. Many reviews highlight that their pricing fits within budgets while delivering quality service. For instance, a CEO noted that CrewBloom provided 'true value' and another client emphasized their 'good value for cost.' The overall sentiment reflects satisfaction with the financial investment in CrewBloom's services, often leading to improved operational efficiency and measurable outcomes.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Based in Manhattan and New York City, CrewBloom excels in providing versatile virtual assistance, sales development, and marketing services to local clients. They deliver complex projects with high responsiveness, technical expertise, and seamless communication, consistently exceeding expectations for businesses seeking reliable outsourcing solutions in New York.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +3 services15% Custom Software Development10% Call Center Services10% Sales OutsourcingSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Professional
Clients consistently commend Abacus Cambridge Partners for their professionalism and integrity. One client noted, 'They’re professional – second to none,' highlighting timely delivery and high-quality work without additional costs. Another remarked on the agents' quality, stating they are 'educated, forward-thinking people' who adapt quickly to new challenges. Overall, feedback reflects a sentiment of strong professionalism, with clients appreciating the positive work environment and effective communication maintained by the team.-
API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. They’re professional – second to none. They’re one of the best vendors I’ve ever worked with. The project was done in waterfall methodology. In other implementations, we worked in an agile methodology.
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Call Center Voice Services for Financial Services Co.
4.5 Sep 17, 2020The campaign managers have a solid relationship with their team and maintain a professional work environment. People enjoy coming into work, which helps mitigate turnover. Employee churn is a huge problem in the BPO industry, but we’ve been lucky enough to not experience that with Abacus.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.Was this helpful?
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See All Locations (4)New York, NY
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 101742 - 5
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Staffing +2 services10% Finance & Accounting Outsourcing (FAO)10% Social Media MarketingSee all 1 projectsBoldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
Industry Experience
Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
Read All ReviewsSelect Industry to see insights
MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
2.5
Schedule
3.5
Cost
3.5
Willing to Refer
4.5
Local clients in Tarrytown highlight Boldly’s stability and hardworking nature, supporting legal firms with back office services for five years. They help streamline operations and improve communication, though some note staff could be more responsive, with annual spending up to $200,000.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Social Media Marketing +1 service10% Graphic DesignSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesSee all 16 projectsRemoteReps247 is a lead generation company, as per the reviews provided. Feedback on their services is predominantly negative, with approximately 70% of reviews indicating dissatisfaction due to a lack of results and accountability. Common themes include complaints about non-delivery of promised leads, poor communication, and issues with transparency. However, around 30% of reviewers reported success, highlighting responsiveness and genuine lead provision.
Reviews mention Great project management
Clients have consistently praised RemoteReps247 for their exceptional project management capabilities. One reviewer noted, 'Very good project management. I didn't have to follow up for anything. They were in constant touch and provided all details on time.' This proactive communication and adherence to processes resulted in timely delivery and client satisfaction, indicating a strong alignment with their project needs and expectations.-
Mobile App Development for Software Development & Testing Company
5.0 Apr 3, 2024Very good project management. I didn't have to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
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Industry Experience
Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
Read All ReviewsSelect Industry to see insights
Information technology IT Services Software Business services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding the company's cost and value for money is overwhelmingly negative. Multiple clients reported that, despite being attracted by competitive pricing, they received no leads or results, with one stating, "We didn’t get a single SQL or MQL in three months." Another client mentioned, "They promised leads worth $100,000, but they failed to deliver even a $100 project." This sentiment suggests a significant disconnect between cost and perceived value, leading to accusations of unprofessionalism and fraud.Was this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesSee all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
Reviews mention Exceptional performance
Clients have consistently praised EXL Service for their exceptional performance, notably highlighting their ability to save 'hundreds of hours and thousands of dollars' monthly. One client described their services as 'excellent,' particularly appreciating the efficiency in handling billing and legal entry tasks. While there is acknowledgment of areas for improvement, the overall sentiment remains highly positive, emphasizing the significant value provided by EXL Service in alleviating in-house burdens.-
Payment Processing for Small Nonprofit
3.5 Aug 12, 2017They provide a service that helps us save time and money. This efficiency contributes significantly to our operational success.
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Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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UndisclosedUndisclosed50 - 249East Rutherford, NJ
Services provided
100% Customer Service OutsourcingClinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999New York, NY
Services provided
50% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
Read moreSee All Locations (2)New York, NY
300 Vesey Street
New York, NY 1028210 - 15
+1 3472129691
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UndisclosedUndisclosed10 - 49Ridgefield Park, NJ
Services provided
100% Customer Service OutsourcingCommunity Locksmith Store is a Customer Service Outsourcing company. Based in Ridgefield Park, New Jersey, the agency was established in 1995. Their team specializes in Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999New York, NY
Services provided
100% Customer Service OutsourcingHeadquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +7 services10% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read moreQueens Village, NY
21229 Hillside ave apt 5EW
Queens Village, NY 11432151 - 200
+13322227751
See All Locations (3)Queens Village, NY
212-29 Hillside Avenue
Queens Village, NY 1142741 - 49
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
100% Customer Service OutsourcingNew York Best AC Repair Services, a Customer Service Outsourcing company, is in New York, New York. The team provides Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
100% Customer Service OutsourcingFreespire Therapy is a Customer Service Outsourcing company. Launched in 2024, the firm specializes in Customer Service Outsourcing.
Read more -
$25,000+< $25 / hr250 - 999New York, NY
Services provided
35% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingCall center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
Read more -
$25,000+Undisclosed50 - 249Fair Lawn, NJ
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingSIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Services provided
25% Customer Service Outsourcing25% AI Development25% Application Management & Support +1 service25% IT Managed ServicesSee all 7 projectsTechDrive Support Inc is an IT services company specializing in optimizing IT infrastructure, enhancing system security, and providing 24/7 technical support. The company has received overwhelmingly positive feedback, with clients praising their exceptional project management, timely delivery, and customer-first approach. Notably, 60% of feedback highlights improved user satisfaction due to their responsive support services.
Industry Experience
TechDrive Support Inc has demonstrated expertise primarily in the real estate sector, where they enhanced IT infrastructure and security for Dream Home Dubai. Clients reported a 40% reduction in downtime and high user satisfaction due to responsive support. The company's strengths include effective project management, personalized tech support, and a commitment to continuous improvement. Overall, feedback indicates a strong sentiment of reliability and effectiveness in addressing IT needs within the real estate industry.
Read All ReviewsSelect Industry to see insights
Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TechDrive Support Inc's competitive pricing and high value for money, noting that their services fit within budget while delivering substantial results. For instance, one reviewer emphasized the 'good value for cost' when selecting the company. Overall sentiment leans positively, with clients appreciating the balance between cost and quality, as evidenced by measurable improvements in system efficiency and user satisfaction, alongside the effective implementation of security measures.Was this helpful?
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% Market Research20% Transcription7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.
Read more -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +2 services10% Call Center Services10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
30% Customer Service Outsourcing55% Back Office Outsourcing15% Call Center ServicesNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
Read more -
$1,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing30% Accounting20% Finance & Accounting Outsourcing (FAO) +4 services15% Back Office Outsourcing10% Corporate Training & Coaching10% ERP Consulting and SI5% HR ConsultingHeadway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
Read moreMore responsive than most other service providers
Get in TouchHeadway Bpo Solutions Pvt Ltd is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)New York, NY
Suite no- 1206-01, 12th Floor, 224 West 35th Street
New York, NY 1000116 - 20
9402798313
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$50,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% CRM Consulting and SI20% Data Annotation Services +2 services20% Graphic Design20% Sales OutsourcingMrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Call Center Services +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Bronx, NY
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Commercial Financing +1 service25% Finance & Accounting Outsourcing (FAO)Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
Read more -
$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Customer Service Outsourcing15% Content Marketing15% Ecommerce Marketing +5 services15% Search Engine Optimization15% Social Media Marketing10% Marketing Strategy10% Pay Per Click5% Other MarketingEcartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
Read more -
$1,000+< $25 / hr50 - 249Jersey City, NJ
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +1 service10% Social Media MarketingFounded in 2018, 5C Virtual Assistance Services is a Back Office Outsourcing company. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
24% Customer Service Outsourcing50% Back Office Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +7 services10% Conversion Optimization10% E-Commerce Development10% Ecommerce Marketing10% Email Marketing10% Search Engine Optimization10% UX/UI Design10% Web DevelopmentLaunched in 2004, CommerceV3 is an Email Marketing company. Their team specializes in Email Marketing and Search Engine Optimization.
Read more -
$5,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly RateView PackagesCustomer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing20% Advertising20% Event Marketing +5 services10% AR/VR Development10% Back Office Outsourcing10% Marketing Strategy10% Social Media Marketing10% Video ProductionBrand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Branding30% Market Research +1 service20% AdvertisingIconicstitches is a branding agency established in 1999. The team provides Branding and Market Research and is based in New York, New York.
Read more -
$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +1 service20% Finance & Accounting Outsourcing (FAO)MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +3 services10% Account-Based Marketing9% Sales Outsourcing1% AccountingDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
Read more -
Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +6 services10% Call Center Services5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
25% Customer Service Outsourcing75% Call Center ServicesMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +2 services20% Social Media Marketing20% Web DevelopmentCorporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
Read moreSee All Locations (2)New York, NY
2530 Morgan Avenue, Bronx
New York, NY 104692 - 5
+19292222040
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$1,000+< $25 / hr50 - 249Paterson, NJ
Services provided
10% Customer Service Outsourcing10% Branding10% Financial Advising & Planning +8 services10% Marketing Strategy10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Development5% E-Commerce Development5% Fractional CFO ServicesLocated in Paterson, New Jersey, Aberrant Digital Services is a branding company. The team focuses on Branding and Marketing Strategy.
Read more -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
15% Customer Service Outsourcing50% Call Center Services25% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.
Reviews mention Puts the customer first
DialAmerica consistently prioritizes customer satisfaction, as evidenced by multiple clients highlighting their promptness in addressing inquiries and providing support. One client noted, "Whenever we have questions, they answer the questions very promptly," underscoring their commitment to effective communication. Additionally, clients appreciate the company's ability to save them time and money, with one stating they save approximately $80 monthly. Overall, feedback reflects a strong sentiment of satisfaction regarding customer service.-
Customer Phone Support for Retail Company
5.0 Aug 12, 2017Definitely their customer service. Honestly nothing - they seem perfect.
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Industry Experience
DialAmerica has demonstrated strong capabilities across various industries, including utilities, financial services, real estate, manufacturing, retail, and hospitality. Clients commend their efficient lead generation, excellent customer service, and ability to handle high call volumes. Overall sentiment is positive, highlighting their organizational strengths, responsiveness, and adaptability. Industries such as financial services and retail particularly note significant cost savings and improved customer engagement, suggesting DialAmerica is well-suited for businesses seeking reliable outbound and inbound call services.
Read All ReviewsSelect Industry to see insights
IT Services Transportation Nonprofit Human Resources Utilities Real estate Manufacturing Other Industry Hospitality & leisure Retail Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive DialAmerica as offering good value for money, with several noting significant cost savings and effective service delivery. One client reported saving approximately $100,000 per month due to their efficient lead generation, while another highlighted a monthly saving of $25,000. Most reviews reflect satisfaction with the pricing structure, although some suggest improvements in cost competitiveness. Overall, the sentiment indicates that DialAmerica's services provide a favorable return on investment.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
42% Customer Service Outsourcing48% Call Center Services10% Back Office OutsourcingCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
10% Customer Service Outsourcing90% Call Center ServicesSee all 17 projectsAnserve Inc. is a Customer Service BPO specializing in outsourced customer support and call center solutions, particularly in the healthcare sector. Feedback highlights their professional, responsive, and helpful management, with 100% positive reviews emphasizing seamless patient care and 24-hour coverage. This exceptional performance demonstrates their strong alignment with client needs and objectives.
Reviews mention Results-oriented
Clients consistently highlight Anserve Inc.'s results-oriented approach, noting their efficiency in managing call center services and minimizing customer complaints. One CEO emphasized their ability to meet goals effectively, stating, 'We’re impressed with their performance and how they’re able to accomplish their goals well.' Overall, feedback reflects a strong sentiment regarding Anserve Inc.'s commitment to delivering results and maintaining professional project management.-
Call Center Services for Orthopedic & Sports Medicine Group
5.0 Feb 22, 2022I gauge the success of the partnership based on the frequency of customer complaints and so far, Anserve Inc. is doing exceptionally well in minimizing negative feedback. We’re impressed with their performance and how they’re able to accomplish their goals well.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.Was this helpful?
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1 of 1 New York City-based review is 5 starsLess than $10,000 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Call Center & Customer Service Outsourcing for Healthcare Co
5.0 — Anserve Inc. supported the customer service of a healthcare company while transitioning to a new clinical office. The team provided external coverage after hours since the client didn't have Read moreWas this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Business Consulting +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosedFreelancerNew York City, NY
Services provided
100% Customer Service OutsourcingBased in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +3 services15% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
Read more -
$1,000+UndisclosedFreelancerBrooklyn, NY
Services provided
90% Customer Service Outsourcing10% UX/UI DesignFounded in 2026, Lola Ops, a small Customer Service Outsourcing company, is headquartered in Brooklyn, New York. Their services include Customer Service Outsourcing and UX/UI Design.
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List of the Top 10 New York City Customer Support Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
35.8/40.017.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.5/40.09.8/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Ridgefield Park, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$25,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$25,000+Undisclosed50 - 249Fair Lawn, NJ
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
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