Top Customer Support Services in New York City
107 Companies
List of the Top New York City Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Timely
Overall, client feedback reflects a highly positive sentiment regarding Helpware's timeliness. Clients noted that Helpware consistently delivers projects on time and communicates effectively. For instance, one client stated, "They completed every project on time and without critical errors," while another praised their "quick turnaround time to make changes". Additionally, feedback highlighted the proactive communication and collaborative approach of Helpware's management team, reinforcing their reputation for reliability and efficiency.-
Customer Support Services for Grocery Delivery Company
5.0 May 1, 2023On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines.
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Call Center Services for Online Store Platform
5.0 Dec 17, 2020The turnaround time to make changes. When we needed a schedule adjusted, they are very quick to make the change in a way that benefits everyone and causes no disruptions.
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Office Support Resources for Hiring Company
5.0 Oct 6, 2018They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 May 13, 2025All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed1,000 - 9,999Serves New York City, NYServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Reasonable pricing
Clients consistently express satisfaction with Mindy Support's reasonable pricing. One reviewer highlighted their 'profitable price' for efficient operators, while another noted the 'best price for the same services' compared to competitors. Additionally, a client appreciated the straightforward cost structure, which facilitated planning and budgeting. Overall, the sentiment surrounding pricing is overwhelmingly positive, indicating that clients perceive excellent value for the quality of services received.-
Cell Tracking for Research Institute
4.5 Dec 15, 2021They provided highly efficient operators at a profitable price.
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Annotation Service for AI Development Company
5.0 Dec 14, 2021Good project execution, quality and cost efficiency relative to other vendors.
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BPO for Consumer Goods Marketplace
5.0 Jun 16, 2020The price is something that we checked during the selection process, and Mindy Support had the best price for the same services that other vendors offered. This is definitely a strength for them.
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1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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Top Customer Service
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$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Communicative
The sentiment regarding communication with Top Customer Service is overwhelmingly positive. Clients consistently praised their professionalism and ability to represent brands effectively. Feedback highlights clear and organized communication during project onboarding and ongoing support, with many noting the responsiveness of the team and their adherence to client guidelines. One client stated, "Their team communicated clearly and maintained consistent service quality," while another remarked on their "ability to handle inquiries accurately and efficiently." Overall, clients felt well-informed and supported throughout their engagements.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Customer Support for Home Renovation Company
5.0 Dec 22, 2025Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
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Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the past six months, Top Customer Service has received consistently positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to adapt to brand voices, resulting in improved communication and customer satisfaction. For instance, a client noted a 50% reduction in response times after implementing their support portal. While some suggested minor improvements in proactive communication and detailed reporting, overall sentiment remains highly favorable, indicating they are a reliable partner for enhancing customer service operations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Featured
What are Featured Providers?
Top Customer Service
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+Undisclosed250 - 999Serves New York City, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Communicative
The sentiment regarding communication with Top Customer Service is overwhelmingly positive. Clients consistently praised their professionalism and ability to represent brands effectively. Feedback highlights clear and organized communication during project onboarding and ongoing support, with many noting the responsiveness of the team and their adherence to client guidelines. One client stated, "Their team communicated clearly and maintained consistent service quality," while another remarked on their "ability to handle inquiries accurately and efficiently." Overall, clients felt well-informed and supported throughout their engagements.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Customer Support for Home Renovation Company
5.0 Dec 22, 2025Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
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Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the past six months, Top Customer Service has received consistently positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to adapt to brand voices, resulting in improved communication and customer satisfaction. For instance, a client noted a 50% reduction in response times after implementing their support portal. While some suggested minor improvements in proactive communication and detailed reporting, overall sentiment remains highly favorable, indicating they are a reliable partner for enhancing customer service operations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 22 projectsThe Hour - Back Office and Virtual Assistant Services is a customer service outsourcing company that excels in providing comprehensive back-office support and virtual assistant services. They are highly praised for their efficient project management and responsiveness, with 100% of reviewers noting their seamless communication and effective task execution. The company is commended for offering great value for cost while maintaining a strong cultural fit with clients.
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Financial Services, eCommerce, Insurance, Retail, Business Services, and Real Estate. Clients commend their adaptability, timely delivery, and operational efficiency, leading to improved workflow, organization, and client satisfaction. In the Financial Services and Insurance sectors, feedback highlights significant reductions in workload and enhanced accuracy. In eCommerce and Retail, their support streamlined operations and order management, while in Business Services, they excelled in accounting and project management. Overall, their strengths lie in adaptability, responsiveness, and operational impact.
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Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Insurance Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. Multiple reviews highlighted that their costs fit within client budgets, with one stating they were chosen due to 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of services, contributing to improved operational efficiency and reduced workloads, allowing clients to focus on core business activities.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
4.9
Willing to Refer
5.0
From Fair Lawn, New Jersey, clients highlight The Hour's expertise in insurance quoting and back-office support, emphasizing speed, accuracy, and adaptability. Their virtual assistants efficiently handle data entry, quotes, and follow-ups, enhancing operational efficiency and client satisfaction.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingSee all 38 projectsCrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.
Industry Experience
CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & BiotechnologyWas this helpful?
More responsive than most other service providers
Get in TouchCrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Amazon Account Management for Virtual Assistant Company
5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read moreWas this helpful?
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +3 services15% Custom Software Development10% Call Center Services10% Sales OutsourcingSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Professional
Abacus Cambridge Partners has received overwhelmingly positive feedback regarding their professionalism. Clients have praised their project management skills, noting that they deliver on time and maintain high quality without additional costs. One client highlighted their integrity, stating they are 'second to none' and have competent engineers who resolve challenges effectively. Another client commended the professional work environment fostered by their campaign managers, contributing to low employee turnover. Overall, clients express satisfaction and confidence in recommending their services.-
API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. They’re professional – second to none. They’re one of the best vendors I’ve ever worked with. The project was done in waterfall methodology. In other implementations, we worked in an agile methodology.
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Call Center Voice Services for Financial Services Co.
4.5 Sep 17, 2020Their campaign managers are with the team throughout the day and have been receptive to feedback. They’re communicative and responsive. The campaign managers have a solid relationship with their team and maintain a professional work environment. People enjoy coming into work, which helps mitigate turnover. Employee churn is a huge problem in the BPO industry, but we’ve been lucky enough to not experience that with Abacus.
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Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
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See All Locations (4)New York, NY
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 101742 - 5
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Staffing +2 services10% Finance & Accounting Outsourcing (FAO)10% Social Media MarketingSee all 1 projectsBoldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
Industry Experience
Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
2.5
Schedule
3.5
Cost
3.5
Willing to Refer
4.5
In Tarrytown, legal clients commend Boldly for their consistent, stable back-office solutions, managing significant workload and boosting communication. Their dedicated support has resulted in substantial cost savings and operational stability over a five-year partnership.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Social Media Marketing +1 service10% Graphic DesignSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesSee all 16 projectsRemoteReps247, a lead generation company, has received predominantly negative feedback, with 67% of reviewers labeling their services as ineffective or fraudulent. Common themes include unfulfilled promises, lack of transparency, and poor communication, with only a minority (33%) acknowledging timely responses or useful connections. The company is advised to enhance its transparency and commitment to client satisfaction to gain trust and deliver consistent, verifiable results.
Reviews mention Great project management
Clients consistently praise RemoteReps247 for their exceptional project management skills, noting proactive communication and timely updates. One director highlighted that they 'didn't have to follow up for anything,' as the team maintained constant contact and delivered all details promptly. This level of organization and responsiveness contributed significantly to the project's success, aligning well with client expectations and requirements.-
Mobile App Development for Software Development & Testing Company
5.0 Apr 3, 2024Very good project management. I didn't have to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
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Industry Experience
RemoteReps247 has primarily engaged with clients in the Information Technology and other sectors. Feedback highlights significant dissatisfaction, particularly in lead generation, project management, and communication, leading to an overall negative sentiment. Clients in IT noted unmet expectations, while some in other industries experienced successful engagements with qualified leads. Potential clients in IT should exercise caution, while those in less traditional sectors might find value, albeit with careful vetting.
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Information technology IT Services Software Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding RemoteReps247 indicates a consistent sentiment of dissatisfaction with the company's pricing relative to the value provided. Multiple clients reported inadequate lead generation and poor communication, with one stating, 'If we spent that amount on marketing, we would’ve gotten more leads.' While some found the pricing to fit their budget, the overall sentiment suggests that the perceived value was not aligned with the costs incurred, leading to experiences described as disappointing or even fraudulent.Was this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesSee all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
Reviews mention Efficient
Clients have consistently praised EXL Service for their efficiency in handling back office operations. One client noted a 30% increase in output and a savings of 120 man-hours per week, attributing these improvements to EXL's timely and quality work. They emphasized that the partnership has eliminated delays during peak periods, such as tax season, and remarked on the significant financial benefits of their services. Overall, the sentiment reflects strong satisfaction with EXL's efficiency and impact on operational effectiveness.-
Medical Billing Services for Real Estate Firm
4.0 Aug 12, 2017They free up time for our staff and make us more efficient.
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Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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UndisclosedUndisclosed50 - 249East Rutherford, NJ
Services provided
100% Customer Service OutsourcingClinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999New York, NY
Services provided
50% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
Read moreSee All Locations (2)New York, NY
300 Vesey Street
New York, NY 1028210 - 15
+1 3472129691
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UndisclosedUndisclosed10 - 49Ridgefield Park, NJ
Services provided
100% Customer Service OutsourcingCommunity Locksmith Store is a Customer Service Outsourcing company. Based in Ridgefield Park, New Jersey, the agency was established in 1995. Their team specializes in Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
100% Customer Service OutsourcingHeadquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +7 services10% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read moreQueens Village, NY
21229 Hillside ave apt 5EW
Queens Village, NY 11432151 - 200
+13322227751
See All Locations (3)Queens Village, NY
212-29 Hillside Avenue
Queens Village, NY 1142741 - 49
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
100% Customer Service OutsourcingNew York Best AC Repair Services, a Customer Service Outsourcing company, is in New York, New York. The team provides Customer Service Outsourcing.
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$25,000+< $25 / hr250 - 999New York, NY
Services provided
35% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingCall center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Services provided
25% Customer Service Outsourcing25% AI Development25% Application Management & Support +1 service25% IT Managed ServicesSee all 7 projectsTechDrive Support Inc is an IT services company specializing in optimizing IT infrastructure, enhancing system security, and providing 24/7 technical support. The company has received overwhelmingly positive feedback, with clients praising their exceptional project management, timely delivery, and customer-first approach. Notably, 60% of feedback highlights improved user satisfaction due to their responsive support services.
Industry Experience
TechDrive Support Inc has demonstrated expertise primarily in the real estate sector, where they enhanced IT infrastructure and security for Dream Home Dubai. Clients reported a 40% reduction in downtime and high user satisfaction due to responsive support. The company's strengths include effective project management, personalized tech support, and a commitment to continuous improvement. Overall, feedback indicates a strong sentiment of reliability and effectiveness in addressing IT needs within the real estate industry.
Read All ReviewsSelect Industry to see insights
Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TechDrive Support Inc's competitive pricing and high value for money, noting that their services fit within budget while delivering substantial results. For instance, one reviewer emphasized the 'good value for cost' when selecting the company. Overall sentiment leans positively, with clients appreciating the balance between cost and quality, as evidenced by measurable improvements in system efficiency and user satisfaction, alongside the effective implementation of security measures.Was this helpful?
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% Market Research20% Transcription7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +2 services10% Call Center Services10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
30% Customer Service Outsourcing55% Back Office Outsourcing15% Call Center ServicesNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing30% Accounting20% Finance & Accounting Outsourcing (FAO) +4 services15% Back Office Outsourcing10% Corporate Training & Coaching10% ERP Consulting and SI5% HR ConsultingHeadway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)New York, NY
Suite no- 1206-01, 12th Floor, 224 West 35th Street
New York, NY 1000116 - 20
9402798313
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$50,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% CRM Consulting and SI20% Data Annotation Services +2 services20% Graphic Design20% Sales OutsourcingMrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Call Center Services +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Bronx, NY
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Commercial Financing +1 service25% Finance & Accounting Outsourcing (FAO)Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Customer Service Outsourcing15% Content Marketing15% Ecommerce Marketing +5 services15% Search Engine Optimization15% Social Media Marketing10% Marketing Strategy10% Pay Per Click5% Other MarketingEcartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
24% Customer Service Outsourcing50% Back Office Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly RateView PackagesCustomer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing20% Advertising20% Event Marketing +5 services10% AR/VR Development10% Back Office Outsourcing10% Marketing Strategy10% Social Media Marketing10% Video ProductionBrand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
Read more -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +1 service20% Finance & Accounting Outsourcing (FAO)MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +3 services10% Account-Based Marketing9% Sales Outsourcing1% AccountingDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +6 services10% Call Center Services5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
25% Customer Service Outsourcing75% Call Center ServicesMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +2 services20% Social Media Marketing20% Web DevelopmentCorporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
Read moreSee All Locations (2)New York, NY
2530 Morgan Avenue, Bronx
New York, NY 104692 - 5
+19292222040
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$1,000+< $25 / hr50 - 249Paterson, NJ
Services provided
10% Customer Service Outsourcing10% Branding10% Financial Advising & Planning +8 services10% Marketing Strategy10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Development5% E-Commerce Development5% Fractional CFO ServicesLocated in Paterson, New Jersey, Aberrant Digital Services is a branding company. The team focuses on Branding and Marketing Strategy.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
15% Customer Service Outsourcing50% Call Center Services25% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.
Reviews mention Efficient
DialAmerica has received positive feedback regarding its efficiency. Clients noted significant improvements in performance and customer service experience, with one client citing savings of $15,000 to $20,000 monthly and over 20 hours of time saved per week. Another client emphasized their ability to meet deadlines efficiently and highlighted efficiency and quality as key strengths. Overall, the sentiment regarding efficiency is highly favorable, indicating that DialAmerica effectively addresses client needs.-
Telemarketing Services for Financial Company
4.5 Dec 22, 2017They have proven to be a very efficient company, with an excellent technology that meets all the needs of their customers and consumers. DialAmerica's main strength lies in providing the service that is offered, a quality service that stands out among other companies of the same style. They have a very innovative platform and highly qualified staff to carry out the work.
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Order Management & Organization for Business Firm
3.5 Nov 2, 2017Efficiency and quality are their strong points. There are no areas for improvement. We began in 2016.
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Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
Read All ReviewsSelect Industry to see insights
IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.5
Cost
4.8
Willing to Refer
4.8
Reviewers in New York highlight DialAmerica's expertise in inbound call handling, improving customer satisfaction, and reducing operational costs. Their reliable, prompt service supports businesses with large call volumes, demonstrating professionalism and adaptability in various client needs.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
42% Customer Service Outsourcing48% Call Center Services10% Back Office OutsourcingCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
10% Customer Service Outsourcing90% Call Center ServicesSee all 17 projectsAnserve Inc. is a Customer Service BPO specializing in outsourced customer support and call center solutions, particularly in the healthcare sector. Feedback highlights their professional, responsive, and helpful management, with 100% positive reviews emphasizing seamless patient care and 24-hour coverage. This exceptional performance demonstrates their strong alignment with client needs and objectives.
Reviews mention Customized support
Anserve Inc. has consistently received positive feedback regarding their customized support. Clients appreciate the team's ability to adapt to specific needs, exemplified by a medical practice that highlighted Anserve's calm and professional handling of emergency calls. The client noted their long-term relationship, stating, 'Anserve has the experience and technology to make your project a success.' Overall, clients feel well-supported and valued, contributing to a strong and lasting partnership.-
Call Center Services for Medical Practice Company
5.0 Mar 3, 2021We communicate with them in several ways including emails, phone calls, text messages, and whatever is necessary for the situation. I’m impressed that whenever I need any information, I can also reach out to their operators who answer the call for us, and they’re capable of helping me too. Tell them what you need and they will tailor a program to meet your needs.
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Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
Read All ReviewsSelect Industry to see insights
Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.Was this helpful?
1 of 1 New York City-based review is 5 starsLess than $10,000 avg. project cost for Customer Service Outsourcing services in New York CityRead Similar ReviewsCustomer Service Outsourcing project highlight
Call Center & Customer Service Outsourcing for Healthcare Co
5.0 — Anserve Inc. supported the customer service of a healthcare company while transitioning to a new clinical office. The team provided external coverage after hours since the client didn't have Read moreWas this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Business Consulting +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosedFreelancerNew York City, NY
Services provided
100% Customer Service OutsourcingBased in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +3 services15% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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$1,000+UndisclosedFreelancerBrooklyn, NY
Services provided
90% Customer Service Outsourcing10% UX/UI DesignFounded in 2026, Lola Ops, a small Customer Service Outsourcing company, is headquartered in Brooklyn, New York. Their services include Customer Service Outsourcing and UX/UI Design.
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$1,000+< $25 / hr10 - 49Sayreville, NJ
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingSee all 2 projectsAMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.
Industry Experience
AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Old Bridge, NJ highlight AMBSI Inc.'s proficiency in healthcare billing and revenue optimization, utilizing tools like Practice Suite. They streamline claims and reduce liabilities, with a focus on accuracy and fraud detection. Clients appreciate their effective communication and user-friendly platform.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
30% Customer Service Outsourcing30% Business Consulting28% Back Office Outsourcing +1 service12% Call Center ServicesSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
46% Customer Service Outsourcing23% Back Office Outsourcing20% Call Center Services +1 service11% Sales OutsourcingStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Union, NJ
Services provided
40% Customer Service Outsourcing30% Recruiting30% StaffingIn Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services15% Transcription10% Call Center Services10% Sales OutsourcingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Ability to Deliver considers three criteria:
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List of the Top 9 New York City Customer Support Companies
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.4/40.019.8/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Ability to deliver
5.6/40.00/20 Reviews0.7/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Ridgefield Park, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$25,000+< $25 / hr250 - 999New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
Undisclosed$50 - $99 / hr2 - 9Wayne, NJ
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Brooklyn, NY
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$50,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
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