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Top Phone Support Services in Canada

Ratings Updated: June 21, 2026
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79 Companies

Country: Canada
Customer Service Outsourcing: Phone Support Services

List of the Top Canada Customer Service Phone Support Companies

  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

    See all 6 projects
    2 of 3 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback for ContactPoint 360 highlights a strong overall sentiment, with multiple reviews praising their effective communication, timely project management, and ability to improve support metrics like response times and customer satisfaction. Clients noted the seamless integration of ContactPoint 360's team with their internal operations, creating a collaborative environment. Suggestions for improvement included more detailed performance reporting, but overall, clients expressed high satisfaction with the partnership, citing good value for cost and alignment with company values.
    Read 3 Recent Reviews
    3 of 5 Customer Service Outsourcing reviews are 5 stars
    5 new reviews for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 5 Reviews

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Montréal, Canada

    35075 Rue de Sorel, 4th Floor Montréal
    Montréal, Canada H4P

    201 - 250

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  • Task Virtual Logotype

    4.9 56 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Search Engine Optimization +3
    10% Call Center Services
    10% Data Annotation Services
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Task Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.

    See all 56 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved search rankings for clients. One client noted their impressive project management and responsiveness, highlighting timely deliveries and clear communication. Clients appreciated Task Virtual's tailored approach to SEO and their commitment to long-term results. Suggestions for improvement were minimal, with one client desiring more detailed explanations of technical processes, underscoring overall satisfaction with the services provided.
    Read 1 Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Travel Company

    5.0 — Task Virtual provides call center services for a travel company. The team handles inbound calls, addresses booking inquiries, offers multilingual support, resolves end customer issues, and logs Read more
    Read 1 Review

    View projects from:

    United States (7) Canada (3) Australia (1) Germany (1) England (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • French
    • Bengali
    • Hindi
    • Panjabi
    • Sindhi

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • India Standard Time (IST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
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  • FlairsTech Logotype

    4.6 10 reviews
    Premier Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    15% Customer Service Outsourcing
    20% IT Managed Services
    15% Application Management & Support +4
    15% Call Center Services
    15% Custom Software Development
    10% AI Development
    10% Enterprise App Modernization

    Focus Areas

    30% Phone Support Services
    45% Chat Support Services
    25% Email Support Services

    FlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.

    See all 10 projects
    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    FlairsTech has received overwhelmingly positive feedback for its Phone Support Services, with 90% of clients noting improvements in customer service metrics and cost efficiency. Clients praised FlairsTech's flexibility, quick ramp-up of teams, and strong alignment with their values. Key strengths included innovative solutions and effective communication methods, contributing to enhanced customer experiences. Some early engagement challenges were mentioned but were effectively resolved, indicating strong project management capabilities.

    Read Most Recent Review
    4 of 5 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Travel Agency

    5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
    Read 5 Reviews

    Industry Experience

    FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.

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    Select Industry to see insights

    Consumer products & services Hospitality & leisure Media Software Financial services Construction Sports

    View projects from:

    Canada (6) United States (3) Australia (1)

    This provider is fluent in 10 languages:

    • English
    • Spanish
    • Arabic
    • Italian
    • German
    • Dutch
    • French
    • Polish
    • Portuguese
    • Swedish

    This provider is available in 22 time zones:

    • Colombia Time (COT)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Arabia Standard Time (AST)
    • Alaska Standard Time (AKST)
    View all time zones
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  • SureCall Contact Centers Logotype

    4.8 13 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    64% Phone Support Services
    20% Chat Support Services
    16% Order Processing & Taking

    SureCall Contact Centers is a Customer Service BPO providing Customer Support Outsourcing and Call Center Solutions. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility and strong cultural fit. Clients appreciate their effective handling of overflow call volumes and timely service delivery, with no areas for improvement noted.

    See all 13 projects

    Reviews mention Experienced

    The overall sentiment regarding SureCall's experience is highly positive. Clients appreciate their knowledgeable and proactive approach, particularly highlighting the team's ability to integrate various communication channels and efficiently manage workflows. One client noted, "They’re experienced, which was really helpful," and praised their responsiveness and openness to new ideas. While initial adjustments were necessary, the partnership has proven beneficial, with clients expressing satisfaction and a strong sense of urgency from SureCall's team.
    • Call Center Services for Food Processing Company
      5.0 Oct 11, 2019

      They’re experienced, which was really helpful. Whenever we need something, the whole team rallies to make it happen. They’re able to be proactive in advising us on areas of improvement. With their help, we have the advantage of having a partner, not just a call center.

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    1 of 2 Phone Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Phone Support Services Experience

    SureCall has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients report significant improvements in customer satisfaction and efficiency, with one highlighting a 25% increase in revenue due to their services. Reviewers commend the team's project management, responsiveness, and flexibility, particularly valuing their organizational skills and open communication. Overall, clients emphasize the provider's expertise and recommend collaboration for optimal results.

    Read Most Recent Review

    Industry Experience

    SureCall Contact Centers has demonstrated strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, business services, government, hospitality, and consumer products. Clients appreciate their responsiveness, project management, and the ability to handle diverse customer service needs effectively. Overall sentiment is highly positive, particularly in advertising, where they excel in improving customer satisfaction, and in financial services for their flexibility and value. This makes them a fitting partner for organizations seeking reliable, efficient support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Financial services Automotive Business services Government Hospitality & leisure Consumer Products Real estate Sports

    More responsive than most other service providers

    SureCall Contact Centers is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • CanadaDirect Logotype

    4.0 2 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Services provided

    13% Customer Service Outsourcing
    52% Call Center Services
    20% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    40% Chat Support Services

    CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

    See all 2 projects

    Industry Experience

    CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    20% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

    See all 13 projects

    Reviews mention Puts the customer first

    The feedback from Nriched Health Inc highlights 24H Virtual's commitment to customer-centric service. The client praised the personalized approach taken by Paul, the owner, who ensured clear communication and understanding of their needs. They noted that 24H Virtual's dedication to seamless integration and responsiveness significantly enhanced their customer support operations. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified, underscoring the company's focus on prioritizing client satisfaction.
    • Customer Service for Nonprofit Health Organization
      5.0 Mar 25, 2021

      Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.

      Read Full Review
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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    25% Customer Service Outsourcing
    35% Call Center Services
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

    See all 3 projects

    Reviews mention Knowledgeable

    Clients consistently praise Line One Contact Centres Inc for their knowledgeable approach and effective communication. One client highlighted their ability to provide insightful solutions and adapt to complex needs, noting, 'They always dwell on finding the best solutions.' Another emphasized their support in increasing response rates and implementing useful initiatives. Overall, the sentiment reflects a strong appreciation for their expertise and flexibility in addressing diverse customer requirements.
    • Technical & Operational Support for Vehicle Manufacturer
      4.0 Apr 21, 2021

      We make sure to involve ourselves in the project management process, and their team complements us well by providing productive insights and studying the trends that can help us get better outcomes. They implement solutions that we can always leverage for our company’s improvement. Line One Contact Centres Inc is a highly flexible team.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
    Read All Reviews

    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1
    15% Transcription

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

    See all 15 projects

    Reviews mention Efficient

    Clients have consistently praised Virtual Gurus for their efficiency in delivering services. One client highlighted that Tara H. 'worked efficiently and was able to get all the tasks done in a timely manner,' contributing significantly to their project’s success. Additionally, the excellent communication and quality of team members were noted as impressive attributes, reinforcing the overall positive sentiment towards the company's effectiveness in meeting client needs.
    • VA Services for Private Counselling Practice
      5.0 Dec 4, 2022

      Tara worked efficiently and was able to get all the tasks done in a timely manner.

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    0 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Administrative Assistance for Travel Agency

    4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
    Read 2 Reviews

    Industry Experience

    Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.

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    Select Industry to see insights

    Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Montreal, Canada

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    33% Phone Support Services
    34% Chat Support Services
    33% Email Support Services

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

    See all 1 projects

    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

    Read All Reviews

    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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    Montreal, Canada

    1500 – 1155 Metcalfe Street
    Montreal, Canada H3B 2V6

    76 - 100

    +1 (833) 660-1684

    See All Locations (4)
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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Web Development
    15% Search Engine Optimization +1
    15% Social Media Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

    See all 3 projects

    Reviews mention Easy to work with

    Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.
    • BPO for Wealth Management Company
      5.0 Jul 30, 2022

      They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.

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    Industry Experience

    ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.

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    Select Industry to see insights

    Real estate Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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    Canada (1) United States (1)
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  • Koala Customer Care Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

    See all 1 projects

    Industry Experience

    Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.

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    Select Industry to see insights

    Beauty & Cosmetics

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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  • Agents Republic Inc. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    10% Sales Outsourcing +2
    5% BI & Big Data Consulting & SI
    5% Market Research

    Focus Areas

    75% Phone Support Services
    25% Order Processing & Taking

    Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

    See all 1 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Mobile Gaming Company

    4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
    Read 1 Review

    Industry Experience

    Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.

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    Select Industry to see insights

    Gaming

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    Focus Areas

    100% Phone Support Services

    VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

    See all 3 projects

    Reviews mention Efficient

    Clients have praised the company for its efficiency, noting significant improvements in call reception and faster complaint handling. One client highlighted that the partnership saves them between $10,000 and $17,000 monthly, attributing these savings to the responsible and qualified staff. However, there were mentions of occasional dropped calls, suggesting room for enhancement. Overall, the sentiment towards the company’s efficiency is positive, with clients recognizing its impact on service quality.
    • Telemarketing Services for Energy Company
      4.5 Dec 24, 2017

      Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.​​​​​​​ Their strengths are responsible and qualified personnel.

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    Industry Experience

    The provider has demonstrated expertise in the Energy & Natural Resources, Government, and Telecommunications industries. Clients commend their responsible and qualified personnel, effective outbound services, and cost-saving capabilities. In the Energy sector, they enhanced customer service efficiency, while in Government, they provided effective financial solutions. Telecommunications clients appreciated their technical support, although improvements in customer support and contact availability were noted. Overall, the provider is well-suited for clients seeking reliable customer service and cost management across these sectors.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Telecommunications Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive the company's services as cost-effective, noting significant savings. One client reported saving between $10,000 and $17,000 monthly, attributing this to the efficiency of the service. Another mentioned a monthly billing of approximately $10,000, emphasizing that the service was money-saving. Overall, the sentiment regarding value for money is positive, with clients appreciating the expertise of the staff, although some suggest improvements in customer support.
    Read All Reviews

    View projects from:

    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • Advantage Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada

    Services provided

    31% Customer Service Outsourcing
    25% Call Center Services
    25% IT Managed Services +1
    19% Back Office Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Order Processing & Taking
    20% Chat Support Services

    Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.

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  • 24-7 INTOUCH Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Services provided

    58% Customer Service Outsourcing
    25% Back Office Outsourcing
    17% Call Center Services

    Focus Areas

    28% Phone Support Services
    44% Chat Support Services
    28% Order Processing & Taking

    Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.

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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Focus Areas

    43% Phone Support Services
    33% Order Processing & Taking
    14% Chat Support Services +1
    10% Email Support Services

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

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  • Callnovo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Skybridge Americas Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Winnipeg, Canada

    Services provided

    30% Customer Service Outsourcing
    60% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    82% Phone Support Services
    18% Email Support Services

    Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.

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    Winnipeg, Canada

    180 Main St
    Winnipeg, Canada R3C 1A6

    151 - 200

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  • FTalent Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Montréal, Canada

    Services provided

    60% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    70% Phone Support Services
    15% Chat Support Services
    15% Email Support Services

    FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer

    Read more
    See all 2 projects

    Montréal, Canada

    1000 Sherbrooke St W
    Montréal, Canada H3A 3G4

    6 - 9

    See All Locations (3)
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  • Smiledog "Your Receptionist" Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bedford, Canada

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    100% Phone Support Services

    Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service

    Read more
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  • Global Dispatch Management Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    St. John's, Canada

    Services provided

    65% Customer Service Outsourcing
    35% Call Center Services

    Focus Areas

    22% Phone Support Services
    46% Chat Support Services
    32% Order Processing & Taking

    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.

    Read more

    St. John's, Canada

    44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
    St. John's, Canada A1A 2G4

    21 - 30

    18884925838

    See All Locations (2)
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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    60% Phone Support Services
    20% Chat Support Services
    20% Email Support Services

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

    Read more
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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

    Read more
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  • Intercon Messaging Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Focus Areas

    70% Phone Support Services
    10% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    31% Customer Service Outsourcing
    46% Call Center Services
    13% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    29% Phone Support Services
    41% Chat Support Services
    30% Order Processing & Taking

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Global Empire Corporation Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.

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  • PROSOLUTIONS BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Services provided

    40% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Back Office Outsourcing +4
    5% Document Digitization & Management
    5% Finance & Accounting Outsourcing (FAO)
    5% IT Managed Services
    5% IT Strategy Consulting

    Focus Areas

    30% Phone Support Services
    35% Chat Support Services
    35% Email Support Services

    PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.

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  • Alliance Answer Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Kingston, Canada

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Focus Areas

    40% Phone Support Services
    60% Order Processing & Taking

    Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Glen Group Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    250 - 999
    Richmond, Canada

    Services provided

    15% Customer Service Outsourcing
    15% Commercial Development
    15% HR Consulting +6
    10% Commercial Property Management
    10% Executive Search
    10% HR Outsourcing
    10% Recruiting
    10% Warehousing & Distribution
    5% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.

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  • Millenium1 Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% IT Managed Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.

    Read more
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  • Nordia Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Laval, Canada

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Gexel Telecom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Montreal, Canada

    Services provided

    42% Customer Service Outsourcing
    33% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    30% Phone Support Services
    40% Chat Support Services
    30% Order Processing & Taking

    Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.

    Read more
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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    30% Commercial Brokerage Services
    25% Call Center Services +2
    15% Fulfillment
    10% Sales Outsourcing

    Focus Areas

    86% Phone Support Services
    14% Order Processing & Taking

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

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  • Answer 365 Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Halifax, Canada

    Services provided

    40% Customer Service Outsourcing
    60% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Answer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing.

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  • VOXDATA Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Montréal, Canada

    Services provided

    24% Customer Service Outsourcing
    52% Call Center Services
    13% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    47% Phone Support Services
    53% Chat Support Services

    VOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing.

    Read more
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  • Grasp Solutions Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    38% Customer Service Outsourcing
    22% Call Center Services
    20% HR Outsourcing +2
    10% Advertising
    10% Social Media Marketing

    Focus Areas

    20% Phone Support Services
    80% Email Support Services

    Grasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.

    See all 1 projects
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  • WorkStaff360 Logotype

    5.0 21 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    15% Customer Service Outsourcing
    20% Staffing
    15% Back Office Outsourcing +4
    15% HR Outsourcing
    15% Recruitment Process Outsourcing
    15% Sales Outsourcing
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

    See all 21 projects
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  • HireAway Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Corporate Travel Management

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • HealthConnect Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Moncton, Canada

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Email Support Services

    HealthConnect Inc. Is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing and are headquartered in Moncton, Canada.

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  • LeadForAgents Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Laval, Canada

    Services provided

    10% Customer Service Outsourcing
    40% Advertising
    20% Social Media Marketing +3
    10% Content Marketing
    10% Pay Per Click
    10% Search Engine Optimization

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    LeadForAgents, an Advertising company, was launched in 2022. The small team focuses on Advertising and Social Media Marketing.

    Read more
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  • ActRatio Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kitchener, Canada

    Services provided

    10% Customer Service Outsourcing
    20% Accounting
    20% Back Office Outsourcing +4
    20% Tax Law
    10% Financial Consulting
    10% Insurance Services & Brokers
    10% Logistics & Supply Chain Consulting

    Focus Areas

    40% Phone Support Services
    30% Chat Support Services
    30% Email Support Services

    Back Office Outsourcing company ActRatio was established in 2018. The team provides Back Office Outsourcing and Accounting and is located in Kitchener, Canada.

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  • RingRang Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ottawa, Canada

    Services provided

    10% Customer Service Outsourcing
    90% Call Center Services

    Focus Areas

    100% Phone Support Services

    Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • TAS-PAGE Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Peterborough, Canada

    Services provided

    40% Customer Service Outsourcing
    60% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • OnCall Centre Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Ottawa, Canada

    Services provided

    40% Customer Service Outsourcing
    60% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Established in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Prospects DM Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Hamilton, Canada

    Services provided

    15% Customer Service Outsourcing
    30% Call Center Services
    25% IT Managed Services +2
    15% Application Management & Support
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.

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  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

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  • Korfshore Inc Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    10% Accounting
    10% Back Office Outsourcing +7
    10% Custom Software Development
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Robotics Process Automation
    10% Staffing
    5% AI Consulting
    5% AI Development

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Korfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.

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  • Innovation Networks Inc. Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    50 - 249
    Vancouver, Canada

    Services provided

    10% Customer Service Outsourcing
    25% Call Center Services
    25% Cybersecurity +2
    25% IT Managed Services
    15% Cloud Consulting & SI

    Focus Areas

    20% Phone Support Services
    50% Email Support Services
    30% Chat Support Services

    Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.

    Read more
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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    27% Phone Support Services
    45% Chat Support Services
    28% Order Processing & Taking

    @liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

    See all 3 projects

    Reviews mention High-quality work

    The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.
    • Appointment Setting for Transportation Business
      5.0 Dec 24, 2017

      I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.

      Read Full Review
    Read All Reviews

    Industry Experience

    liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Transportation Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
    Read All Reviews

    View projects from:

    Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers
2 CanadaDirect
3 24H Virtual
4 Line One Contact Centres Inc
5 Virtual Gurus
6 Omnie Integrated Services Inc.
7 ZRAFTED
8 Koala Customer Care
9 Agents Republic Inc.
10 VoiceLogic.com

List of the Top 10 Canada Customer Service Phone Support Companies

  1. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.7/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    64% Phone Support Services
    80% Other
    View Profile Visit Website
  2. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    13% Customer Service Outsourcing
    60% Phone Support Services
    87% Other
    View Profile Visit Website
  3. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    60% Phone Support Services
    80% Other
    View Profile Visit Website
  4. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.1/40.0
    14/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    80% Phone Support Services
    75% Other
    View Profile Visit Website
  5. Virtual Gurus Logotype

    Virtual Gurus

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    29.4/40.0
    14.2/20 Reviews
    7.4/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Phone Support Services
    80% Other
    View Profile Visit Website
  6. Omnie Integrated Services Inc. Logotype

    Omnie Integrated Services Inc.

    $1,000+
    < $25 / hr
    50 - 249
    Montreal, Canada

    Ability to deliver

    23.6/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    33% Phone Support Services
    25% Other
    View Profile Visit Website
  7. ZRAFTED Logotype

    ZRAFTED

    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    26.2/40.0
    16.2/20 Reviews
    5.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  8. Koala Customer Care Logotype

    Koala Customer Care

    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    30% Phone Support Services
    40% Other
    View Profile Visit Website
  9. Agents Republic Inc. Logotype

    Agents Republic Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada

    Ability to deliver

    21.1/40.0
    14.6/20 Reviews
    1.2/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    75% Phone Support Services
    80% Other
    View Profile Visit Website
  10. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    19.7/40.0
    13/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    100% Phone Support Services
    75% Other
    View Profile Visit Website
  11. Advantage Communications Logotype

    Advantage Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada

    Ability to deliver

    7.1/40.0
    0/20 Reviews
    1.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    31% Customer Service Outsourcing
    40% Phone Support Services
    69% Other
    View Profile Visit Website
  12. 24-7 INTOUCH Logotype

    24-7 INTOUCH

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    58% Customer Service Outsourcing
    28% Phone Support Services
    42% Other
    View Profile Visit Website
  13. Bill Gosling Outsourcing Logotype

    Bill Gosling Outsourcing

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    43% Phone Support Services
    65% Other
    View Profile Visit Website
  14. Callnovo Logotype

    Callnovo

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  15. Skybridge Americas Logotype

    Skybridge Americas

    $1,000+
    $25 - $49 / hr
    250 - 999
    Winnipeg, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    82% Phone Support Services
    70% Other
    View Profile Visit Website
  16. FTalent Logotype

    FTalent

    $1,000+
    < $25 / hr
    50 - 249
    Montréal, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    70% Phone Support Services
    40% Other
    View Profile Visit Website
  17. Smiledog "Your Receptionist" Logotype

    Smiledog "Your Receptionist"

    $1,000+
    < $25 / hr
    10 - 49
    Bedford, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    100% Phone Support Services
    50% Other
    View Profile Visit Website
  18. Global Dispatch Management Logotype

    Global Dispatch Management

    $1,000+
    Undisclosed
    250 - 999
    St. John's, Canada

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    22% Phone Support Services
    35% Other
    View Profile Visit Website
  19. NCRi Logotype

    NCRi

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  20. Gatestone & Co. Logotype

    Gatestone & Co.

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Phone Support Services
    80% Other
    View Profile Visit Website
  21. Intercon Messaging Inc. Logotype

    Intercon Messaging Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    70% Phone Support Services
    75% Other
    View Profile Visit Website
  22. 3C Contact Services Logotype

    3C Contact Services

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Ability to deliver

    6.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    31% Customer Service Outsourcing
    29% Phone Support Services
    69% Other
    View Profile Visit Website
  23. Miratel Logotype

    Miratel

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Phone Support Services
    90% Other
    View Profile Visit Website
  24. Global Empire Corporation Logotype

    Global Empire Corporation

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Phone Support Services
    80% Other
    View Profile Visit Website
  25. PROSOLUTIONS BPO Logotype

    PROSOLUTIONS BPO

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    30% Phone Support Services
    60% Other
    View Profile Visit Website

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