Top Phone Support Services in Canada
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
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Focus Areas
See all 11 ReviewsSureCall offers Customer Support Outsourcing services, specifically handling overflow call volumes for financial services companies. The reviews highlight their flexibility, timely delivery, and strong cultural fit with clients, emphasizing their ability to meet expectations consistently. Overall, SureCall is praised for offering good value and aligning with clients’ needs effectively.
Open to feedback
Very responsive
Experienced
Helpful
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UndisclosedUndisclosed250 - 999Toronto, Canada
Services provided
Focus Areas
See all 31 ReviewsLEX Reception offers answering services and lead intake, specializing in handling overflow and after-hours calls for various businesses, particularly in the legal sector. The reviews consistently highlight their effective communication, customization of scripts, and cost-efficiency, with clients appreciating their ability to increase productivity and customer satisfaction. Additionally, LEX Reception's proactive approach and seamless integration with client workflows are frequently commended.
Trustworthy
Exceptional results
Easy to reach
Honest
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
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See all 15 ReviewsVirtual Gurus provides a range of services including administrative assistance, social media support, and customer care outsourcing. Reviews highlight a mixed experience: one client praised their efficiency in reducing administrative workload, while another expressed dissatisfaction with project management and outcomes. The company's culture fit is appreciated, but areas for improvement in customer support were noted.
Accommodating
Easy to work with
Exceptional results
Well-organized projects
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$5,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
Focus Areas
See all 8 ReviewsFlairsTech offers Customer Support Outsourcing, Call Center Outsourcing, and technical support services. The overall feedback from their reviews is positive, highlighting their flexibility, strong culture fit, and ability to deliver high-quality customer service efficiently. Clients appreciate their project management skills and adaptability, though some note initial challenges that were resolved over time.
Helpful
Reasonable pricing
Completed projects in 2 countries
Great project management
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
Focus Areas
See all 1 ReviewsWorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.
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$10,000+< $25 / hr250 - 999Dorval, Canada
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See all 2 ReviewsCanadaDirect offers data analytics, reporting, and outbound telemarketing services using live agents and voice assistance. The overall feedback from reviews highlights their accuracy in reporting, cost efficiency improvements, and exceptional project management skills. Clients appreciate their entrepreneurial approach and compliance focus, noting significant performance improvements and increased sales.
Understands the needs of their clients
4.0 out of 5.0 rating for cost
Great project management
High-quality work
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
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See all 13 Reviews24H Virtual provides a range of virtual receptionist services, including call answering, customer support, and administrative tasks, as well as website development and branding. Overall, clients appreciate their professionalism, responsiveness, and the personal attention given by the co-founders, Paul and Sabrina. Reviews highlight significant improvements in efficiency and customer satisfaction, with many clients noting their smooth project management and effective communication.
Dedicated
Passionate about their work
Receptive
Accessible
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$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
Focus Areas
See all 51 ReviewsVeta Virtual offers Customer Support Outsourcing and Call Center Outsourcing services, including scheduling, inbound call management, and client inquiry triage. Overall, clients praise Veta Virtual for their professionalism, effective communication, and ability to integrate seamlessly into existing business processes. Their commitment to quality and adaptability to client-specific needs are consistently highlighted across reviews.
Proactive
Adaptable
Timely
Exceptional performance
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
Focus Areas
See all 3 ReviewsLine One Contact Centres Inc offers IT help desk services, outsourced call center support, and Tier 1 customer service in multiple languages. The reviews highlight their excellent project management, responsiveness, flexibility, and consistent performance against service level agreements. Clients appreciate their proactive approach, low turnover rate, and reasonable pricing.
Knowledgeable
4.3 out of 5.0 rating for cost
Completed projects in 3 cities
Receptive
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$1,000+< $25 / hr50 - 249Montreal, Canada
Services provided
Focus Areas
See all 1 ReviewsOmnie Integrated Services Inc. provides comprehensive customer service solutions, including 24/7 support across multiple channels and languages. The feedback highlights their efficiency in decreasing costs while improving service levels, with particular praise for their responsiveness, detailed reporting, and partnership approach. Clients appreciate their ability to manage technology and talent effectively, ensuring smooth program operations.
High-quality work
Transparent
5.0 out of 5.0 rating for cost
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
Focus Areas
See all 1 ReviewsKoala Customer Care specializes in handling incoming phone calls, scheduling, and customer service for businesses, as demonstrated by their work with a multi-service salon. Reviews highlight their organizational skills, adaptability, and positive impact on operational efficiency. Clients appreciate their proactive approach to problem-solving and the ease of collaboration, making them a valued partner in customer care management.
5.0 out of 5.0 rating for cost
Well-organized projects
Easy to work with
Timely
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$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
Focus Areas
See all 1 ReviewsAgents Republic Inc. specializes in Customer Support Outsourcing (CSO) services, including 24/7 support, multi-language assistance, and technical support. The reviews consistently highlight their commitment to quality, timely delivery, and adaptability, demonstrating significant improvements in customer satisfaction and operational efficiency. Their project management approach and responsiveness to client needs are particularly praised, contributing to high client satisfaction.
Openness
Professional
Collaborative
Dedicated
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
Focus Areas
See all 3 ReviewsVoiceLogic.com offers outbound call services, customer service handling, and courier services. The reviews indicate that the company is recognized for its expertise, qualified staff, and ability to save clients significant time and money. However, areas for improvement include increasing contact person availability and reducing dropped calls. Overall, VoiceLogic.com is praised for its efficiency and cost-saving benefits.
High-quality work
Efficient
Completed projects in 3 cities
Unique expertise
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$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
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Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$1,000+< $25 / hr10,000+Winnipeg, Canada
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Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Markham, Canada
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Focus Areas
Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
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Established in 2023, ServiceForge is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
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Focus Areas
Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Bedford, Canada
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Focus Areas
Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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$1,000+Undisclosed250 - 999St. John's, Canada
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Focus Areas
Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
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Focus Areas
NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
Focus Areas
Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
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Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
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Contact Point 360 is a Mississauga, Canada-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
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Focus Areas
3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
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Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$50,000+< $25 / hr250 - 999Edmonton, Canada
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Focus Areas
Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Ajax, Canada
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Focus Areas
PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$10,000+Undisclosed50 - 249Kingston, Canada
Services provided
Focus Areas
Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Richmond, Canada
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Focus Areas
Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
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Focus Areas
Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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$1,000+< $25 / hr1,000 - 9,999Laval, Canada
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Focus Areas
Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Montreal, Canada
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Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.
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$5,000+$50 - $99 / hr250 - 999Saint John, Canada
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Focus Areas
Innovatia Technical Services Inc., a cloud consulting & SI company, was founded in 2009. The firm focuses on cloud consulting & SI and unified communications consulting & SI, and is midsize.
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$1,000+$300+ / hr10 - 49Toronto, Canada
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Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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$1,000+< $25 / hr50 - 249Halifax, Canada
Services provided
Focus Areas
Answer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Montréal, Canada
Services provided
Focus Areas
VOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Toronto, Canada
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Focus Areas
See all 1 ReviewsGrasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
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Focus Areas
HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Moncton, Canada
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Focus Areas
HealthConnect Inc. Is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing and are headquartered in Moncton, Canada.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Focus Areas
AnswerNet is a call center company. Headquartered in Toronto, Canada and Willow Grove, Pennsylvania, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Laval, Canada
Services provided
Focus Areas
LeadForAgents, an Advertising company, was launched in 2022. The small team focuses on Advertising and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Kitchener, Canada
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Focus Areas
Back Office Outsourcing company ActRatio was established in 2018. The team provides Back Office Outsourcing and Accounting and is located in Kitchener, Canada.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
Focus Areas
Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Peterborough, Canada
Services provided
Focus Areas
TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Ottawa, Canada
Services provided
Focus Areas
Established in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
Focus Areas
Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
Focus Areas
In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr10 - 49Calgary, Canada
Services provided
Focus Areas
Korfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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Build My Project BriefList of the Top 11 Canada Customer Service Phone Support Companies
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
36.6/40.017.6/20 Reviews9.8/10 Clients & Experience9.2/10 Market PresenceService focus
55% Customer Service Outsourcing64% Phone Support Services45% Other -
UndisclosedUndisclosed250 - 999Toronto, Canada
Ability to deliver
31.3/40.015.8/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
13% Customer Service Outsourcing60% Phone Support Services87% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.8/40.016.4/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing60% Phone Support Services80% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
15% Customer Service Outsourcing40% Phone Support Services85% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.7/40.014.6/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing80% Phone Support Services75% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.4/40.015.2/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249Montreal, Canada
Ability to deliver
23.8/40.016.4/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing33% Phone Support Services25% Other -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.9/40.016.6/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
60% Customer Service Outsourcing30% Phone Support Services40% Other -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.3/40.014.8/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing75% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
31% Customer Service Outsourcing40% Phone Support Services69% Other -
$1,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
58% Customer Service Outsourcing28% Phone Support Services42% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing43% Phone Support Services65% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Customer Service Outsourcing82% Phone Support Services70% Other -
$1,000+< $25 / hr10 - 49Bedford, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing100% Phone Support Services50% Other -
$1,000+Undisclosed250 - 999St. John's, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing22% Phone Support Services35% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.0