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Top Inbound Call Center Services in Ontario

Ratings Updated: September 11, 2026

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Purple Sales

4.7 25 reviews

Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

50% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a B2B lead generation and sales support company with expertise in managing sales pipelines, optimizing CRM systems, and developing sales strategies. Across their reviews, 100% of clients appreciated their timely delivery and effective communication. Notably, 70% highlighted their flexibility and collaborative approach, although some suggested more proactive strategic recommendations. Overall, Purple Sales consistently demonstrates a strong alignment with client values and needs, contributing to measurable business growth.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Purple Sales for their effective lead management and timely delivery of services, noting significant improvements in sales conversion rates and response times. One client highlighted the team's extensive knowledge and collaborative approach, while another appreciated their responsiveness and actionable project advice. Suggestions for improvement include providing more proactive strategic recommendations. Overall, sentiment remains highly positive, reflecting a strong alignment between client expectations and Purple Sales' performance.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Purple Sales' competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as increased lead generation and improved conversion rates. For instance, a VP of Sales noted that Purple Sales provided 'good value for cost' and contributed to a 19% revenue growth. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.
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Canada (16) United States (5) France (2)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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DMT Business Development

5.0 79 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

DMT Business Development is a lead generation and sales development company that focuses on building qualified sales pipelines and setting appointments. Across all reviews, 100% of clients praised their expertise, responsive communication, and effective project management. They consistently deliver measurable success, such as booking meetings and generating leads, with 0% mentioning any significant areas for improvement.

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Reviews mention Customized support
DMT Business Development received high praise for its customized support, particularly noted for its deep understanding of niche markets. One client highlighted how DMT Business Development tailored strategies to address the specific challenges faced by solo practitioners, resulting in a significant increase in qualified leads and client sign-ups. The project management was described as excellent, with timely deliverables and a strong commitment to quality, leading to an overall positive experience.

Lead Generation Services for IT Company

5.0 Jun 3, 2025

What stood out most about DMT Business Development was their deep understanding of our niche market and their personalized approach. They didn't just deliver generic leads; they took the time to grasp the challenges solo practitioners face and tailored their strategies accordingly.
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Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
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More responsive than most other service providers

DMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (21) United States (19) England (3) Ukraine (3) India (2) Australia (2) Poland (2) Germany (2) Denmark (1) Hong Kong (1) Jordan (1) New Zealand (1) France (1) Spain (1) United Arab Emirates (1) Estonia (1) Croatia (1) Taiwan (1)

This provider is fluent in 7 languages:

English

Spanish

Russian

German

French

Polish

Ukrainian

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Martal Group

4.8 109 reviews

Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a B2B lead generation and appointment-setting company, specializing in crafting outbound strategies tailored to clients' ideal customer profiles. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers praising their ability to deliver qualified leads and improve pipeline quality. Clients consistently commend Martal Group's proactive approach, project management, and ability to quickly align with clients' objectives and market needs.

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2 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, Martal Group has received positive feedback from clients, highlighting their focus on lead quality over quantity. Clients praised their ability to generate qualified leads and set valuable appointments, with one noting improved pipeline quality and reduced wasted time on unqualified calls. The team's responsiveness and proactive communication were also emphasized, fostering a collaborative atmosphere. Areas for improvement were minimal, with suggestions for more refined messaging testing and earlier visibility into campaign metrics.
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Average Project Cost Breakdown

$10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.
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United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Top Virtual Assistant

5.0 72 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Content Writing Services

20% Search Engine Optimization +2 services

10% Call Center Services

10% Social Media Marketing

Top Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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ContactPoint 360

4.8 6 reviews

Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Toronto, Canada

1880 O'Connor Drive
Toronto, Canada M4A 1W9
201 - 250

888-257-9892

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Task Virtual

5.0 81 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing partner offering services in customer support, administrative assistance, SEO, and B2B lead generation. Reviews indicate high satisfaction with their flexibility and ability to integrate into diverse business operations, highlighting improved operational efficiency and communication. Approximately 90% of feedback is positive, praising their adaptability and seamless project management while noting the need for enhanced onboarding documentation.

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Reviews mention Flexible
Task Virtual has consistently received positive feedback regarding its flexibility in adapting to client needs. Clients noted that Task Virtual was not merely executing tasks but was actively engaged in understanding their operations. One client highlighted that Task Virtual adjusted its processes quickly when priorities shifted, demonstrating a strong willingness to adapt. Another client emphasized the value of having a single partner manage diverse operational needs, which significantly eased coordination. Overall, the sentiment around flexibility is overwhelmingly positive, marking Task Virtual as a reliable and adaptable outsourcing partner.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Sales, SEO & Back Office Support for Digital Media Agency

5.0 Aug 19, 2026

There were occasions where we had to clarify a requirement or adjust the workflow, especially when we introduced new types of assignments. What I appreciated was that the team didn't treat those changes as a problem. They asked questions, incorporated the feedback, and adjusted their approach. They also understood that agency work can change quickly. When a client deadline or internal priority shifted, we could communicate the change and the team was willing to adapt rather than rigidly following the original plan.
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Back Office Outsourcing for Transaction Platform

5.0 Sep 3, 2026

The flexibility was probably the biggest differentiator for us. Task Virtual wasn't just completing individual tasks from a checklist. As the team learned more about how we operated, they became more familiar with our expectations and were able to handle recurring responsibilities with less day-to-day direction. I also liked the fact that we could use the same partner for several different operational needs. Customer support, administrative assistance, data processing, and B2B lead generation are very different functions, but Task Virtual was able to support all of them within the same engagement. For a growing company, that flexibility is valuable because operational requirements can change quickly.
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Virtual Assistance Services for Fashion Retailer

5.0 Sep 8, 2026

The additional support also gave us greater flexibility during busier periods, when customer inquiries and administrative requests could increase quickly. What impressed me most was how quickly the Task Virtual team became comfortable with the practical details of our workflow. Their flexibility was another strong point. As our needs changed, we could communicate those changes and have the team adapt accordingly.
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7 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.
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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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Pathway Communications

Not yet reviewed

Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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24H Virtual

5.0 14 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing

24H Virtual is a call center service provider specializing in 24/7 call answering, customer support, and virtual receptionist services. Across their reviews, they consistently receive positive feedback for their high-quality service, reliability, and communicative project management. Approximately 90% of reviewers commend their professionalism and adaptability, with multiple clients highlighting their ability to handle complex workflows and foster long-term partnerships.

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Reviews mention Puts the customer first
The feedback from Nriched Health Inc highlights 24H Virtual's commitment to customer-centric service. The client praised the personalized approach taken by Paul, the owner, who ensured clear communication and understanding of their needs. They noted that 24H Virtual's dedication to seamless integration and responsiveness significantly enhanced their customer support operations. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified, underscoring the company's focus on prioritizing client satisfaction.

Customer Service for Nonprofit Health Organization

5.0 Mar 25, 2021

Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, 24H Virtual received positive feedback for their effective management of a 24/7 call center for Hypercharge, demonstrating a strong commitment to client needs. The team efficiently handled 50-200 customer calls weekly, showcasing their adaptability and willingness to integrate complex support workflows. Clients highlighted their pleasant communication and timely delivery, noting no significant areas for improvement. Overall, the sentiment reflects satisfaction with their service quality and value.
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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally view 24H Virtual as offering strong value for money, with competitive pricing relative to their services. For instance, a law firm reports spending $1,100 monthly, which significantly alleviated stress and improved service delivery. Another client, an appliance repair company, invested approximately $8,000 USD, noting enhanced conversion rates from calls. Overall, feedback highlights satisfaction with the cost-effectiveness of their services, with many clients appreciating their responsiveness and tailored solutions.
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Canada (10) United States (3)

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The Sales Factory

4.5 24 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company, offering services such as cold calling, lead qualification, and meeting setup. They received mixed reviews: approximately 78% positive feedback highlights their professionalism, responsiveness, and ability to meet client goals, while 22% criticize their transparency and communication. Notably, 50% of reviewers commend their alignment with client business goals and flexibility.

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Reviews mention Great team
Clients consistently praise The Sales Factory for its exceptional team, highlighting their responsiveness and dedication. One client noted their representative's hardworking nature and willingness to learn, describing them as 'great qualities to have.' Overall, feedback reflects a strong sentiment of appreciation for the team's performance and effectiveness in meeting project goals, with no complaints regarding project management.

Sales Outsourcing for Real Estate FinTech Company

4.5 Aug 27, 2024

The people we worked with on this project were great. I enjoyed working with our rep, who was hardworking and willing to learn and listen—great qualities to have. No complaints regarding the project management. The team was always very responsive and quick to respond to any asks or adjustments that we asked for.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of The Sales Factory reflect significant client dissatisfaction, particularly regarding service delivery and communication. One client noted a complete lack of measurable results and described the project management as 'horrible,' citing issues with accountability and honesty during the sales process. Concerns were raised about misrepresentation of services, with clients feeling misled about the level of support provided after contract signing. Overall, the sentiment is overwhelmingly negative, indicating a need for substantial improvement.
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Industry Experience

The Sales Factory has demonstrated strong expertise across various industries, including Information Technology, Real Estate, Insurance, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, particularly in IT and Real Estate, where they significantly improved pipeline efficiency and meeting bookings. Feedback indicates a positive sentiment overall, with particular strengths in communication and adaptability to client needs, making them a suitable partner for businesses seeking enhanced sales development and lead generation in these sectors.
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Consumer Products Manufacturing Healthcare Real estate Insurance Energy & natural resources Software Human Resources Business services Research Advertising & marketing Other Industry Information technology Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is frequently recognized for its competitive pricing and strong value for money, with clients noting that its services fit well within budget constraints. For instance, one client highlighted 'good value for cost' as a deciding factor for engagement, while another mentioned the 'pricing fit our budget' as a significant aspect of their satisfaction. Overall, the sentiment is predominantly positive, emphasizing the company's ability to deliver quality results relative to its pricing structure.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Reasonable pricing
Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% AI Consulting

30% Call Center Services

30% Customer Service Outsourcing +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Toronto, Canada

200 – 150 King St. W.
Toronto, Canada M5H 1J9
76 - 100

+1 (833) 665-1533

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Great team
The client feedback highlights a strong sentiment towards the team's capabilities, noting their 'highly qualified staff' and 'responsible' nature. A significant improvement in call reception and complaint handling has been reported, leading to monthly savings of $10,000 to $17,000. The company's strengths are emphasized, although there is a minor concern regarding occasional dropped calls. Overall, the client expresses satisfaction with the team's performance and efficiency.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

They are very responsible and have a highly qualified staff. The service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.
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Industry Experience

VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

30% Commercial Brokerage Services

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Business Consulting

30% Call Center Services

15% Back Office Outsourcing +2 services

15% Sales Outsourcing

10% IT Staff Augmentation

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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callnova

Not yet reviewed

$100,000+

< $25 / hr

10 - 49

London, Canada

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Corporate Travel Management

20% Trucking

Callnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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WorkStaff360

5.0 21 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Staffing

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.

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Business-Hub

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

40% IT Staff Augmentation

30% HR Consulting

20% Sales Outsourcing +1 service

10% Call Center Services

Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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One Touch Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Oakville, Canada

Services provided

47% Call Center Services

25% Back Office Outsourcing

18% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Task Network

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

23% Back Office Outsourcing

20% Accounting

20% Call Center Services +3 services

17% Customer Service Outsourcing

10% IT Managed Services

10% Transcription

Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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TAS-PAGE

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Peterborough, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
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OnCall Centre

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ottawa, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Established in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.

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Transworld Systems Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Funding & Investment

30% Back Office Outsourcing

Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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VirtualAssistants.ca

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

30% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Sales Outsourcing

10% HR Outsourcing

Get a full-time employee for only CAD $1,099 per month. If you are looking for a superstar marketing, sales, finance, or support hire we have you covered. Use your dedicated virtual assistant to
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing

@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience

The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
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Information technology Transportation Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

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OnPath

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Ottawa, Canada

Services provided

75% Sales Outsourcing

25% Call Center Services

OnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
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PatientSERV

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +1 service

20% IT Strategy Consulting

Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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ActRatio

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Kitchener, Canada

Services provided

20% Accounting

20% Back Office Outsourcing

20% Tax Law +4 services

10% Customer Service Outsourcing

10% Financial Consulting

10% Insurance Services & Brokers

10% Logistics & Supply Chain Consulting

What We Do : Outsourced Accounting Services: End-to-end bookkeeping, financial reporting, and compliance support. Tax Preparation & Advisory: Expertise in U.S. tax regulations, ensuring
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Pro Collections Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Financial Advising & Planning +1 service

25% Funding & Investment

Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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List of the Top 8 Ontario Inbound Call Centers Services