Home Inbound Voice Services Canada Ontario

Top Inbound Call Center Services in Ontario

Ratings Updated: September 11, 2026

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70 Companies

Country: Canada

Province: Ontario

List of the Top Ontario Inbound Call Centers Services

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People's Choice Staffing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brampton, Canada

Services provided

30% Staffing

20% Accounting

20% Customer Service Outsourcing +2 services

20% Recruiting

10% HR Consulting

Founded in 2009, People's Choice Staffing is a Staffing company. Based in Barrie, Canada and Brampton, Canada, the team provides Staffing and Accounting.
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Brampton, Canada

2760 North Park Drive Unit # 65
Brampton, Canada L6S 0C5
6 - 9

905-970-9915

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Annuities HQ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Call Center Services

20% Email Marketing

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Based in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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TeleMED Diagnostic Management

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Application Testing

20% Compliance Consulting

20% IT Managed Services +4 services

10% Back Office Outsourcing

10% Business Consulting

10% Call Center Services

10% IT Strategy Consulting

TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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Clarity Accounting & Business Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

40% Accounting

20% Business Consulting

20% Financial Consulting +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
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Matayo Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton, Canada

Services provided

40% Cybersecurity

10% BI & Big Data Consulting & SI

10% Call Center Services +4 services

10% Robotics Process Automation

10% UX/UI Design

10% Web Design

10% Web Development

Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
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Hamilton, Canada

Lesterwood street
Hamilton, Canada L8V
1

+1.365.324.2933

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Propcdefender

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oshawa, Canada

Services provided

20% Accounting

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% IT Strategy Consulting

Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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Kontact Consulting

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Call Center Services

20% IT Strategy Consulting +3 services

15% Branding

15% Graphic Design

10% Video Production

Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.
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PW Business Support Services

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Vaughan, Canada

Services provided

50% Email Marketing

40% Business Consulting

10% Customer Service Outsourcing

PW Business Support Services is a Vaughan, Canada-based Email Marketing company. Their services include Email Marketing and Business Consulting.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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Toronto, Canada

250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2

+1 (604) 210 8100

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Mekka Communications Incorporated

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Toronto, Canada

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Rezolves offers a comprehensive suite of services, including digital marketing, customer support, order processing, and back-office operations optimization. The reviews consistently highlight their professionalism, efficiency, and data-driven approach, which have substantially increased website traffic, improved conversion rates, and enhanced customer satisfaction. Rezolves' holistic service model and effective project management are particularly commended, though some clients suggested areas for improvement such as more proactive suggestions and comprehensive performance reports.

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Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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LSM BPO Canada

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Back Office Outsourcing

15% Call Center Services

15% Web Design +6 services

15% Web Development

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Search Engine Optimization

5% Social Media Marketing

LSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
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Innovative Vision

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

42% Customer Service Outsourcing

33% Back Office Outsourcing

25% Call Center Services

Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a call answering service company that provides 24/7 phone management, scripting, and customer support solutions for businesses across various industries. The overall feedback is highly positive, with approximately 93% of clients appreciating their professionalism, responsiveness, and comprehensive service offerings. Clients commend their ability to integrate seamlessly with existing systems and adapt to specific business needs. However, there is a minority of feedback indicating dissatisfaction with communication and billing practices.

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Reviews mention Exceptional performance
Clients consistently commend AnswerForce for their exceptional performance, highlighting the seamless integration and customization of services. One client noted, 'Nicholas and Fathima were phenomenal during our onboarding process,' while another emphasized the 'incredible customer focus' of the team. Reviewers appreciated the responsiveness and effectiveness in handling complex call scripts, with one stating, 'I can't think of anything they could improve.' Overall, the sentiment reflects high satisfaction and a strong recommendation for prospective clients.

Answering Services for IT Services Firm

5.0 Nov 16, 2020

The set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together. Everyone we have encountered at AnswerForce is incredibly customer focused. They are clear, concise and delivered tremendous value for the time we have spent with them. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration.
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Industry Experience

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT Services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
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Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Toronto, Canada

Services provided

35% Email Marketing

30% Call Center Services

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Toronto, Canada

5775 Yonge Street Suite 522 North York
Toronto, Canada M2M 4J1

781.663.0700

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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Oakville, Canada

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Creative
The sentiment regarding Swivelt's creativity is notably positive, with clients highlighting their ability to deliver innovative solutions. One client specifically praised Swivelt for being 'fast, accurate, and creative' in developing a new CRM tool that significantly improved the sales team's efficiency. Overall, feedback suggests that Swivelt excels in creative problem-solving, contributing to successful project outcomes without any noted areas for improvement.

Salesforce Implementation for IT Company

5.0 Mar 20, 2020

The company is described as fast, accurate, and creative, which highlights their ability to deliver innovative solutions efficiently.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.
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Indonesia (1) Malaysia (1)

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Oakville, Canada

1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E3
10 - 15

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Call Box BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Vaughan, Canada

Services provided

5% Advertising

5% Application Management & Support

5% Back Office Outsourcing +17 services

5% Branding

5% Call Center Services

5% Content Marketing

5% Customer Service Outsourcing

5% Digital Strategy

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Outsourcing

5% IT Managed Services

5% Market Research

5% Other Digital Marketing

5% Other Marketing

5% Pay Per Click

5% Recruiting

5% Recruitment Process Outsourcing

5% Search Engine Optimization

5% Transcription

Launched in 2015, Call Box BPO is a small call center. Their team provides Call Center Services and Back Office Outsourcing.
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Prospects DM

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Hamilton, Canada

Services provided

30% Call Center Services

25% IT Managed Services

15% Application Management & Support +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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H-Line Soft

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hamilton, Canada

Services provided

45% Back Office Outsourcing

25% HR Consulting

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
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Hamilton, Canada

5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 24H Virtual

2 Purple Sales

3 The Sales Factory

4 Seologist

5 ZRAFTED

6 Peak Demand

7 Omnie Integrated Services Inc.

8 VoiceLogic.com

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 8 Ontario Inbound Call Centers Services

24H Virtual

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

31.4/40.0

17/20 Reviews

9.3/10 Clients & Experience

5.2/10 Market Presence

Service focus

230% Inbound Voice Services

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Purple Sales

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

35.4/40.0

17.2/20 Reviews

10/10 Clients & Experience

8.2/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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The Sales Factory

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

34/40.0

16.6/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

45% Inbound Voice Services

55% Other

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Seologist

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Ability to deliver

25/40.0

16.2/20 Reviews

2.1/10 Clients & Experience

6.7/10 Market Presence

Service focus

45% Inbound Voice Services

55% Other

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ZRAFTED

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

26.2/40.0

16.2/20 Reviews

5.1/10 Clients & Experience

4.9/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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Peak Demand

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Ability to deliver

21.3/40.0

16.4/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

150% Inbound Voice Services

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Omnie Integrated Services Inc.

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

23.6/40.0

16.2/20 Reviews

1.9/10 Clients & Experience

5.5/10 Market Presence

Service focus

150% Inbound Voice Services

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VoiceLogic.com

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

19.7/40.0

13/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

125% Inbound Voice Services

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VereQuest

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

8.5/40.0

0/20 Reviews

2.3/10 Clients & Experience

6.1/10 Market Presence

Service focus

165% Inbound Voice Services

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DMT Business Development

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Ability to deliver

38.7/40.0

19.8/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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Martal Group

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Ability to deliver

39.4/40.0

19.4/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

30% Inbound Voice Services

70% Other

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Pathway Communications

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Ability to deliver

8.7/40.0

0/20 Reviews

2.9/10 Clients & Experience

5.8/10 Market Presence

Service focus

90% Inbound Voice Services

10% Other

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3C Contact Services

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Ability to deliver

6.7/40.0

0/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

200% Inbound Voice Services

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Miratel

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Ability to deliver

5.8/40.0

0/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

110% Inbound Voice Services

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Bill Gosling Outsourcing

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

145% Inbound Voice Services

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Callnovo

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

200% Inbound Voice Services

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Answer North America

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

300% Inbound Voice Services

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Alliance Answer

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

275% Inbound Voice Services

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NCRi

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

180% Inbound Voice Services

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Gatestone & Co.

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

220% Inbound Voice Services

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One Contact

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

240% Inbound Voice Services

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RingRang

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

290% Inbound Voice Services

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HireAway

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

125% Inbound Voice Services

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