Top Inbound Call Center Services in Ontario
72 Companies
List of the Top Ontario Inbound Call Centers Services
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
25% Back Office Outsourcing25% Call Center Services25% Financial Advising & Planning +1 service25% Funding & InvestmentPro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Brampton, Canada
Services provided
30% Staffing20% Accounting20% Customer Service Outsourcing +2 services20% Recruiting10% HR ConsultingFounded in 2009, People's Choice Staffing is a Staffing company. Based in Barrie, Canada and Brampton, Canada, the team provides Staffing and Accounting.
Read moreSee All Locations (2)Brampton, Canada
2760 North Park Drive Unit # 65
Brampton, Canada L6S 0C56 - 9
905-970-9915
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
20% Call Center Services20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingBased in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
20% Application Testing20% Compliance Consulting20% IT Managed Services +4 services10% Back Office Outsourcing10% Business Consulting10% Call Center Services10% IT Strategy ConsultingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
40% Accounting20% Business Consulting20% Financial Consulting +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
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UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
40% Cybersecurity10% BI & Big Data Consulting & SI10% Call Center Services +4 services10% Robotics Process Automation10% UX/UI Design10% Web Design10% Web DevelopmentMatayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
Read moreSee All Locations (2)Hamilton, Canada
Lesterwood street
Hamilton, Canada L8V1
+1.365.324.2933
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UndisclosedUndisclosed10 - 49Oshawa, Canada
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% Customer Service Outsourcing20% IT Strategy ConsultingHeadquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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$5,000+$150 - $199 / hr2 - 9Toronto, Canada
Services provided
20% Business Consulting20% Call Center Services20% IT Strategy Consulting +3 services15% Branding15% Graphic Design10% Video ProductionKontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.
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$1,000+$100 - $149 / hr2 - 9Vaughan, Canada
Services provided
50% Email Marketing40% Business Consulting10% Customer Service OutsourcingPW Business Support Services is a Vaughan, Canada-based Email Marketing company. Their services include Email Marketing and Business Consulting.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Toronto, Canada
Parkcrest Dr
Toronto, Canada M1M2 - 5
+14378370101
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +2 services5% BI & Big Data Consulting & SI5% Market ResearchSee all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
Industry Experience
Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.Was this helpful?
See All Locations (3)Toronto, Canada
250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2+1 (604) 210 8100
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Undisclosed< $25 / hr2 - 9Toronto, Canada
Services provided
80% Call Center Services20% Customer Service OutsourcingSmall telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsRezolves offers a comprehensive suite of services, including digital marketing, customer support, order processing, and back-office operations optimization. The reviews consistently highlight their professionalism, efficiency, and data-driven approach, which have substantially increased website traffic, improved conversion rates, and enhanced customer satisfaction. Rezolves' holistic service model and effective project management are particularly commended, though some clients suggested areas for improvement such as more proactive suggestions and comprehensive performance reports.
See All Locations (2)Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M56 - 9
+1 (416) 648-7581
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
20% Back Office Outsourcing15% Call Center Services15% Web Design +6 services15% Web Development10% Customer Service Outsourcing10% Sales Outsourcing5% Email Marketing5% Search Engine Optimization5% Social Media MarketingLSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
42% Customer Service Outsourcing33% Back Office Outsourcing25% Call Center ServicesInnovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 18 projectsAnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.
Reviews mention Efficient
Clients frequently highlight AnswerForce's efficiency in service delivery. One review emphasized the 'prompt' responses to inquiries and 'easy to understand' billing processes. Another noted the effectiveness of their training sessions, which were tailored to the client's specific needs, ensuring a smooth onboarding experience. Overall, feedback reflects a strong sentiment of satisfaction, with no significant areas for improvement mentioned.-
Call Center Services for Church
5.0 Mar 8, 2021They respond promptly to our inquiries, their billing is very efficient and easy to understand, and the training they provided was excellent. They made sure that I knew all the different ways I could use this tool, and they followed up with me to answer any questions and make sure everything was going well.
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Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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$10,000+Undisclosed250 - 999Toronto, Canada
Services provided
35% Email Marketing30% Call Center Services20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Toronto, Canada
5775 Yonge Street Suite 522 North York
Toronto, Canada M2M 4J1781.663.0700
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$100,000+Undisclosed10 - 49Oakville, Canada
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention High-quality work
Clients have consistently praised Swivelt for delivering high-quality work, noting impressive outcomes such as increased brand awareness and effective CRM solutions. One client highlighted their 'awesome' results within just 15 days, while another commended the software developed for its ability to simplify the sales process. The overall sentiment reflects satisfaction with Swivelt's expertise, accuracy, and creativity, with no reported areas for improvement.-
B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Salesforce Implementation for IT Company
5.0 Mar 20, 2020They made great software that makes the sales team's lives easier.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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See All Locations (16)Oakville, Canada
1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E310 - 15
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
20% Back Office Outsourcing20% Search Engine Optimization10% Call Center Services +5 services10% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 54 projectsTask Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.
Reviews mention Communicative
Overall, client sentiment regarding Task Virtual's communication is highly positive. Clients consistently highlight their excellent project management and responsiveness, stating that communication was clear and efficient. For instance, one client noted, "Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns." Another remarked, "Their communication is great, and they respond very quickly," emphasizing the team's dedication and collaborative spirit. This reflects a strong commitment to maintaining effective communication throughout the project lifecycle.-
Copywriting and Marketing for Online Courses
5.0 May 17, 2019Communication was on point, and they asked questions to ensure efficiency and effectiveness. They were great.
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Web Dev, Market Research & Graphic Design for Cosmetics Company
5.0 Feb 19, 2025I am most impressed with TaskVirtual's readiness. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference.
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SEO Services for Financial Services Company
5.0 Sep 13, 2025Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
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SEO Services for Pest Control Company
5.0 Dec 17, 2025Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients. One director highlighted their proactive communication and timely delivery, noting a tailored approach that addressed specific industry needs. While some clients suggested more detailed explanations during initial phases, overall sentiment remains highly favorable, with clients appreciating the transparency and long-term focus on success.Was this helpful?
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See All Locations (7)Toronto, Canada
100 Madison Avenue
Toronto, Canada M5R 2S42 - 5
+1 3472846666
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$1,000+< $25 / hr10 - 49Vaughan, Canada
Services provided
5% Advertising5% Application Management & Support5% Back Office Outsourcing +17 services5% Branding5% Call Center Services5% Content Marketing5% Customer Service Outsourcing5% Digital Strategy5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Outsourcing5% IT Managed Services5% Market Research5% Other Digital Marketing5% Other Marketing5% Pay Per Click5% Recruiting5% Recruitment Process Outsourcing5% Search Engine Optimization5% TranscriptionLaunched in 2015, Call Box BPO is a small call center. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
30% Call Center Services25% IT Managed Services15% Application Management & Support +2 services15% Customer Service Outsourcing15% Sales OutsourcingFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
45% Back Office Outsourcing25% HR Consulting10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Hamilton, Canada
5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 7 Ontario Inbound Call Centers Services
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$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
45% Inbound Voice Services55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
190% Inbound Voice Services -
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
33.3/40.016.8/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
45% Inbound Voice Services55% Other -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
150% Inbound Voice Services -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
125% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
8.5/40.00/20 Reviews2.3/10 Clients & Experience6.1/10 Market PresenceService focus
165% Inbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
8.7/40.00/20 Reviews2.9/10 Clients & Experience5.8/10 Market PresenceService focus
90% Inbound Voice Services10% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
200% Inbound Voice Services -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
110% Inbound Voice Services -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
145% Inbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
200% Inbound Voice Services -
Undisclosed< $25 / hr10 - 49Toronto, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
300% Inbound Voice Services -
$10,000+Undisclosed50 - 249Kingston, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
275% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
180% Inbound Voice Services -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
220% Inbound Voice Services -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
240% Inbound Voice Services -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
290% Inbound Voice Services -
Undisclosed< $25 / hr50 - 249Toronto, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
125% Inbound Voice Services
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