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Top BPO Companies in Vancouver

Ratings Updated: November 13, 2026

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Unity Communications

4.9 48 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vancouver, United States

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications specializes in providing customer service, administrative support, and technical troubleshooting. The company is frequently praised for its excellent communication, responsiveness, and high standards, with a notable focus on aligning with client values. Approximately 90% of reviews highlight their timely delivery and positive impact on client operations, although a few suggest refining candidate selection and evaluation methods for improved outcomes.

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Reviews mention Attentive
Unity Communications has received positive feedback regarding their attentiveness and responsiveness to client needs. One client highlighted their quick responses to issues and their customer-focused approach, stating, 'They're very attentive and customer-focused.' Another review emphasized their responsiveness to questions and concerns, noting, 'So far, Unity Communications has been very attentive.' Overall, clients appreciate their commitment to building strong relationships and their professional communication.

EOR Services for Brazing & Soldering Solutions Company

5.0 Oct 26, 2026

Yes, so far the team has been very responsive to questions and any concerns we have had. So far, Unity Communications has been very attentive.
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3 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding its cost and value for money, with multiple clients highlighting that their pricing fits within budget while delivering good value. One client noted that Unity Communications provided 'double the effectiveness and efficiency of the work for a fraction of its cost,' while another emphasized their 'good value for cost.' Overall, clients appreciate the alignment of Unity Communications' services with their financial expectations, indicating a strong sentiment towards the company's pricing strategy.
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United States (38) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vancouver, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Hugo Inc. has received consistently positive feedback regarding their adaptability across various projects. Clients have noted their ability to quickly scale services to meet evolving demands, as highlighted by one CMO who praised their swift transition from contract signing to pilot launch in just one week. Another client emphasized their remarkable flexibility in managing back-office tasks, contributing to significant operational efficiency. Overall, the sentiment is overwhelmingly favorable, with clients appreciating Hugo's responsive approach and capability to seamlessly integrate into existing operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Vancouver, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Prialto

5.0 45 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Portland, OR

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Prialto is a company specializing in providing virtual executive assistance services, offering support in administrative tasks, scheduling, and business operations. Across the reviews, 100% of clients commend Prialto for their prompt communication and effective project management, with many highlighting the exceptional quality of their team members and the strategic value they provide. The company's focus on cultural alignment and maintaining high service standards is consistently praised.

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Reviews mention Adaptable
Clients have consistently praised Prialto for their adaptability, highlighting their strong ability to adjust to new processes and tools. One client noted that Prialto's team demonstrated an impressive capacity to adapt to changing business needs and execute complex tasks without error. The proactive nature of their account management further underscores their commitment to meeting evolving project requirements. Overall, client sentiment regarding adaptability is highly positive, indicating a robust alignment with dynamic project demands.

Back Office Outsourcing for Growth Acceleration Platform

5.0 Nov 14, 2024

Measurable outcomes for this project included: Ability to adapt to changing circumstances without error, Ability to learn new processes quickly, and Ability to use new tools effectively. We found the team's ability to adapt to new processes, tools, and projects extremely strong. The most impressive elements of Prialto's offering include: An ability to adapt to changing business needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Prialto as a responsive partner for structured prospecting campaigns, including persona-based messaging, outreach scheduling, and follow-ups. A Vancouver-area reviewer valued the team’s critical thinking and robust support, and cited more than 800 new LinkedIn connections and a client win as results.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Easy to work with
Clients consistently express that TECHSPEED INC is easy to work with, highlighting their responsive communication and adaptability. One client noted their 'high-touch approach' as a significant differentiator, emphasizing that they felt valued despite being a smaller client. Additionally, the client appreciated the weekly touchpoints and prompt responses, stating, 'It has been very easy to work with them.' Overall, the sentiment reflects a strong satisfaction with the collaborative nature of their partnership.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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VirtualCare Assistants

4.9 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Vancouver, WA

Services provided

60% Back Office Outsourcing

25% Call Center Services

15% Customer Service Outsourcing

VirtualCare Assistants provides comprehensive administrative support services tailored to healthcare practices, including tasks such as appointment scheduling, insurance verification, and referral management. Reviews highlight their efficiency and reliability, with approximately 90% of clients noting their strong organizational skills and responsiveness. Clients appreciate their ability to reduce administrative workload, streamline operations, and improve patient communication, often praising their professionalism and effective integration into existing workflows.

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Reviews mention Detail-oriented
VirtualCare Assistants received high praise for their detail-oriented approach, ensuring timely completion and accuracy in managing administrative tasks. Clients noted the team's proactive management of referrals, medical records, and documentation, which significantly streamlined operations. One client emphasized the importance of accuracy and confidentiality, highlighting how VirtualCare Assistants became a valuable extension of their practice team. Overall, the sentiment towards their detail-oriented service was overwhelmingly positive, contributing to enhanced operational efficiency.

VA Services for Healthcare Services Provider

5.0 Oct 19, 2026

The virtual medical assistant demonstrated strong task management, organization, and responsiveness throughout the project. Assigned tasks, including referral coordination, fax follow-ups, obtaining medical records, and routing patient documents to the correct charts, were handled with a focus on timely completion and accuracy. Communication was responsive to the practice's needs, with priorities addressed efficiently and pending items followed up on to keep providers informed and support continuity of patient care. Overall, the work helped streamline administrative workflows, reduce documentation delays, and ensure the provider had access to relevant patient information when needed.
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4 of 5 reviews are 5 stars

Unknown avg. project cost

Reviewed 5 times in the past 6 months
VirtualCare Assistants has received positive feedback over the last six months, with clients highlighting their proactive approach and responsiveness. One client noted a 30% reduction in accounts receivable due to improved billing processes, while another emphasized the reduction of administrative tasks by 10-15%. Clients appreciate the team's professionalism and ability to streamline operations, although a few suggested improvements in communication during personnel changes. Overall, the sentiment reflects satisfaction with their services and a strong alignment with client needs.
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What Clients Have Said
Clients of VirtualCare Assistants consistently highlight the company’s competitive pricing and overall value for money. One client noted that their pricing fit their budget and appreciated the good value for the cost. Another client echoed this sentiment, stating that the costs aligned well with their financial expectations while delivering effective services. Overall, feedback reflects a positive sentiment regarding the affordability and quality of services provided by VirtualCare Assistants.
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Cabot, United States (1) Fuquay-Varina, North Carolina (1) Knoxville, Tennessee (1) El Paso, Texas (1) Lemoyne, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Brandwoven - Leading Amazon Agency for Premium Brands

4.9 4 reviews

Premier Verified

$25,000+

$100 - $149 / hr

10 - 49

Portland, OR

Services provided

20% Digital Strategy

20% Ecommerce Marketing

20% Performance Marketing +2 services

20% Product Marketing

20% Sales Outsourcing

Brandwoven - Leading Amazon Agency for Premium Brands is a full-service agency specializing in comprehensive Amazon management for premium brands, offering services such as advertising, catalog management, and creative content development. They receive consistent praise for their tailored solutions and effective project management, with 100% of reviewers highlighting their ability to deliver growth and efficiency improvements across Amazon sales channels.

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Reviews mention Meets deadlines
Brandwoven - Leading Amazon Agency for Premium Brands has received positive feedback regarding their ability to meet deadlines effectively. Clients have noted that most initiatives are delivered on time and meet expectations, highlighting strong project management capabilities. One client emphasized their satisfaction with timely deliveries while managing all aspects of their Amazon presence, reflecting a commitment to efficient execution and client support.

E-Commerce Marketing for Pet Snack Manufacturer

4.5 Oct 15, 2026

Brandwoven - Leading Amazon Agency for Premium Brands' project management has been strong. Most initiatives have been delivered on time and up to expectations. We communicate via virtual meetings.
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0 of 1 reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Reviewed 1 time in the past 6 months
Brandwoven - Leading Amazon Agency for Premium Brands has received highly positive feedback in recent reviews, particularly for their comprehensive support in managing Amazon accounts. Clients have noted significant improvements in advertising efficiency and a remarkable 600% growth in Amazon sales. The team's project management is praised for timely delivery and effective communication. Overall, clients find Brandwoven - Leading Amazon Agency for Premium Brands to be a reliable partner, with no suggested areas for improvement.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Brandwoven - Leading Amazon Agency for Premium Brands is frequently praised for providing good value for the cost, with clients noting their tailored solutions and effective project management. One client highlighted their excellent communication and flexibility in adjusting deliverables, while another emphasized the agency's ability to enhance profitability and revenue. Overall, the sentiment is positive, with clients reporting substantial growth and satisfaction, indicating that the services rendered justify the investment.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Beaverton clients praise Brandwoven - Leading Amazon Agency for Premium Brands for tailoring Amazon marketplace management to their business needs. Reviewers describe support spanning listings, inventory planning, replenishment, advertising strategy, and Amazon casework, alongside KPI tracking and dependable project delivery; one client reports double-digit sales growth.
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Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Ruby is a virtual receptionist service specializing in managing call operations for legal firms and similar businesses. Reviews highlight the company's professionalism and high-quality customer service, with 100% positive feedback regarding their ability to handle calls effectively and professionally. Clients appreciate the cost-effectiveness and seamless integration into their workflows, noting the exceptional call quality and supportive customer service.

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Reviews mention Helpful
Clients express high satisfaction with Ruby Receptionists, citing their professionalism and ability to handle calls effectively. One client noted the receptionists' courteous demeanor and their role in creating a seamless communication experience. The firm appreciates the positive feedback from clients who often mistake the receptionists for their own staff. Overall, the sentiment is overwhelmingly positive, with no reported issues over years of service, highlighting Ruby's commitment to excellence and helpfulness.

Receptionist Support for Law Firm

5.0 Nov 19, 2018

Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I have received very positive feedback from clients, many of whom have no idea that they were not speaking with a staff member from my office.
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Industry Experience

Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions.
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Arts, entertainment & music Manufacturing Legal Financial services Energy & natural resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations.
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Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)

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AnswerConnect

4.6 32 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

70% Call Center Services

30% Sales Outsourcing

AnswerConnect is a call center service provider offering virtual reception, lead qualification, and customer service solutions. Reviews indicate a high level of satisfaction, with approximately 85% of reviewers emphasizing their efficient project management and customer service. Clients frequently commend their professionalism, quick response time, and cost-effective solutions, with many highlighting their impact on reducing labor costs and enhancing customer interactions.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
AnswerConnect has received positive feedback for its call center services, particularly in lead qualification and project management. Clients appreciate the team's punctuality and effective communication methods. Notably, one client highlighted the successful creation of a webhook for internal reporting and the rapid escalation of leads, which resulted in securing a retainer within 36 hours. Overall, clients express satisfaction with AnswerConnect's performance and do not identify any areas for improvement.
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Industry Experience

AnswerConnect has demonstrated expertise across multiple industries including retail, legal, manufacturing, arts and entertainment, information technology, and financial services. Clients have consistently praised their personalized customer service, effective call management, and adaptability in scripting. Overall sentiment is overwhelmingly positive, with clients noting significant labor cost savings and improved customer satisfaction. AnswerConnect is particularly well-suited for businesses seeking to enhance customer interaction while managing high call volumes efficiently.
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Advertising & marketing Retail Legal Manufacturing Arts, entertainment & music Information technology Other industries Real estate Business services Financial services Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
AnswerConnect is perceived as offering good value for money, with clients noting that their pricing is reasonable and allows for significant savings on labor costs. One client highlighted spending approximately $289 monthly, while another reported saving $4,000 to $5,000 monthly. Overall, clients appreciate the affordability and quality of service, with many stating that they receive excellent customer support and effective call handling, making their investment worthwhile.
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Review Rating from Clients

4.0/5.0

Quality

3.5

Schedule

3.5

Cost

4.8

Willing to Refer

4.0

Reviewers in Vancouver describe AnswerConnect as an affordable, reliable option for handling customer inquiries and adapting to changing inbound-call needs. They value its customer service and report savings, though one client says service quality could improve.
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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

HelloSells is a virtual customer service provider specializing in call handling and integration services for various business needs. Across multiple reviews, clients have praised HelloSells for their professionalism, effective communication, and responsive customer service. Approximately 90% of feedback highlights their strong availability and ability to improve sales conversions and operational efficiency, while a small percentage notes minor limitations in their scripting capabilities.

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Reviews mention Straightforward pricing
Clients express a positive sentiment regarding HelloSells' straightforward pricing model. One client noted, "they had the best price for that kind of service," emphasizing the absence of additional setup fees. This transparency in pricing is highlighted as a significant advantage, allowing for tailored solutions without unexpected costs. Overall, the feedback suggests that HelloSells provides clear and competitive pricing, contributing to a seamless client experience.

Call Center Services for Moving Company

5.0 Jan 16, 2020

HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business.
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Industry Experience

HelloSells has received positive feedback across various industries, including financial services, moving services, medical diagnostics, and arts & entertainment. Clients highlight their expertise in enhancing communication, seamless integration with existing systems, and responsiveness. Reviews indicate strong performance in managing customer interactions, leading to increased sales conversions and operational efficiency. Overall, the sentiment is highly favorable, particularly for businesses needing reliable call handling and customer service support.
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Financial services Other Industry Healthcare Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight HelloSells' competitive pricing and exceptional value for money. One client noted spending under $1,000 with significant ROI, while another emphasized their reasonable $99 monthly fee for extensive service. A plumbing dispatcher praised their lower rates compared to competitors, expressing satisfaction with both the service and cost. Overall, feedback indicates that HelloSells delivers high-quality services at affordable prices, making them a valuable partner for businesses.
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Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)

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Physicians Answering Service

4.8 8 reviews

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

70% Call Center Services

30% Back Office Outsourcing

Physicians Answering Service is a call management company specializing in after-hours phone services for medical practices and clinics. Reviews indicate strong client satisfaction, with notable strengths in flexibility, responsiveness, and consistency, with around 90% positive feedback. Clients appreciate their proactive communication and personalized service, although some suggest minor improvements in message clarity and crisis situation handling.

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Reviews mention Reliable
The feedback regarding reliability for Physicians Answering Service indicates a generally positive sentiment. Clients appreciate the consistency and reliability of the service, noting it as 'usually very reliable.' However, there are instances where the service did not fully adhere to specific client instructions, leading to occasional communication lapses. Overall, the sentiment reflects a solid foundation of dependability with room for improvement in adherence to client protocols.

Call Center Services for Eye Ophthalmologist

5.0 Apr 25, 2020

The workflow between our team and theirs was usually very reliable. The consistency in their service was impressive. However, there were occasions where follow-up actions did not occur as expected, highlighting the importance of maintaining reliability.
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Industry Experience

Physicians Answering Service has demonstrated strong expertise within the healthcare sector, particularly in pediatric, specialty medical, fertility, and hospice services. Clients consistently highlight their responsiveness, reliability, and proactive communication. Feedback indicates that they excel in managing after-hours calls and triaging patient needs effectively. Overall sentiment is highly positive across all sectors, suggesting that organizations seeking dependable and personalized answering services, especially in healthcare, would find a strong match with this provider.
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Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Overall, clients express satisfaction with the cost and value for money provided by Physicians Answering Service. Investments range from $2,400 to $50,000, with feedback highlighting the service's responsiveness and flexibility. One client noted their ongoing partnership for over a decade due to consistent performance, while another appreciated their willingness to adapt to specific needs. The general sentiment indicates that clients find the pricing reasonable, given the high level of service and support received.
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Review Rating from Clients

4.8/5.0

Quality

4.7

Schedule

5.0

Cost

4.9

Willing to Refer

4.9

Clackamas and Hillsboro clients commend Physicians Answering Service for tailored pediatric call handling, secure message delivery, and tiered routing for urgent and routine calls. They describe responsive account support and dependable coverage that helps families reach care providers, with established communication and scheduling processes.
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ServiceForge

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

50% Call Center Services

50% Customer Service Outsourcing

ServiceForge, a phone answering service and Customer Service Outsourcing company, was founded in 2023. They offers Call Center Services and Customer Service Outsourcing.
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Securus Contact Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Happy Valley, OR

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Securus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
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SiligentLogic LLC

Not yet reviewed

$100,000+

$200 - $300 / hr

250 - 999

Portland, OR

Services provided

45% Document Digitization & Management

15% ERP Consulting and SI

10% AI Development +3 services

10% Custom Software Development

10% IT Strategy Consulting

10% Robotics Process Automation

SiligentLogic LLC, a Document Digitization & Management company, was launched in 2010. The agency offers Document Digitization & Management and ERP consulting and SI.
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Portland, OR

2709 North Hayden Island Drive
Portland, OR 97217
76 - 100

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WellReceived

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing

WellReceived is a call center. They were established in 2020 and focus on Call Center Services and Customer Service Outsourcing.
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Locksmith Master Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith Master Store is a Business Consulting company based in Portland, Oregon. Established in 1993, the team focuses on Business Consulting and Back Office Outsourcing.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Portland, Oregon, Gallery Locksmith Store is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were founded in 2000.
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Locksmith & Lock Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Lock Store is a Business Consulting company launched in 1986. Their team specializes in Business Consulting and Back Office Outsourcing.
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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Portland, Oregon, Neighborhood Locksmith is a Business Consulting company. They provide Business Consulting and Back Office Outsourcing and were established in 1988.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Logan Locksmith Shop is a Business Consulting company. Based in Portland, Oregon, the team provides Business Consulting and Back Office Outsourcing.
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Locksmith Solution Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 2005, Locksmith Solution Services is a Business Consulting company. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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Interaction Metrics

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Portland, OR

Services provided

100% Call Center Services

Established in 2004, Interaction Metrics, a small answering service, is headquartered in Portland, Oregon. Their services include Call Center Services.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beaverton, OR

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

25% Sales Outsourcing

Launched in 1982, Affordable Locksmith Services is a small Beaverton, Oregon-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Business Consulting.
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Dispatch Tickets

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

50% Custom Software Development

50% Customer Service Outsourcing

Dispatch Tickets is a Portland, Oregon-based Customer Service Outsourcing and custom software development firm. The team offers Customer Service Outsourcing and Custom Software Development.
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The Beaverton Masonry Guys

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beaverton, OR

Services provided

100% Customer Service Outsourcing

Located in Beaverton, Oregon, The Beaverton Masonry Guys is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Baaraku

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

25% Back Office Outsourcing

25% HR Outsourcing

25% Recruiting +1 service

25% Staffing

Baaraku specializes in Web 2 and Web 3 development and IT specialist sourcing. The reviews highlight their excellent communication, detailed implementation, and strong company culture. Clients appreciate their considerate project management and alignment with company values, noting that Baaraku offers good value for cost.

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Portland, OR

6804 NE 79th Court
Portland, OR 97218
10 - 15

+141 3648 7320

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AdvanceAPractice Management

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Portland, OR

Services provided

40% Back Office Outsourcing

30% Business Consulting

20% Custom Software Development +1 service

10% AI Consulting

AdvanceAPractice Management is a Back Office Outsourcing company. Founded in 2023, the team provides Back Office Outsourcing and Business Consulting. The firm is based in Portland, Oregon.
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InflowCX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Services provided

40% Business Consulting

40% IT Managed Services

10% Call Center Services +1 service

10% Customer Service Outsourcing

InflowCX is an IT managed services company. They are in Beaverton, Oregon, and their services include IT managed services and Business Consulting.
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Sara Arnold Copywriting & Creative

4.8 2 reviews

$1,000+

$50 - $99 / hr

Freelancer

Portland, OR

Services provided

30% Advertising

20% Other Digital Marketing

10% Back Office Outsourcing +4 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Social Media Marketing

Sara Arnold Copywriting & Creative is a specialized agency offering expert copywriting and creative strategy services. Reviews indicate a high satisfaction rate, with 100% of clients praising her creativity, strategic thinking, and professionalism. Clients highlight her exceptional project management skills and ability to deliver content that aligns with brand voice, reducing the need for revisions.

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Reviews mention Easy to work with
Clients consistently praise Sara Arnold for her ease of collaboration and professionalism. One client noted her ability to follow up on tasks and come prepared with agendas, highlighting that the process of working with her is seamless. Another emphasized her creativity and authentic communication style, stating that she simplifies the project management aspect significantly. Overall, the sentiment is overwhelmingly positive, with clients appreciating both her creative output and her organizational skills.

Content Writing for Premium Website Development Service

4.5 Jan 10, 2020

She stands out through raw creativity and the easiness of working with her. Those are the things we’d normally hire a copywriter for, but my experience has been that a lot of competition in that space either isn’t that creative, or is hard to work with: missing deadlines, delays on things, and a lack of organization. Maybe they have the talent, but not the service. I feel that we really get both of those things with Sara Arnold.
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Industry Experience

Sara Arnold has demonstrated strong expertise in the business services sector, particularly in commercial staffing and content strategy development. Clients commend her for thorough research, creativity, and effective communication, resulting in minimal revisions needed. She has also contributed to the 'Other industries,' focusing on website content and marketing strategies. Overall, sentiment is highly positive, indicating her strong impact in improving brand voice and audience engagement, making her a suitable choice for businesses requiring strategic content development.
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IT Services Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Sara Arnold's services as providing excellent value for money, with one client noting an investment of around $50,000 yielding significant engagement improvements. Feedback highlights her thorough research and strategic insight, resulting in minimal revisions and time savings for clients. Another client emphasized her consistent delivery of high-quality content and effective project management, reinforcing the sentiment that her pricing aligns well with the quality and impact of her work.
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Active Telesource

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Milwaukie, OR

Services provided

20% Application Management & Support

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% Public Relations

Headquartered in Milwaukie, Oregon, Active Telesource is a midsize public relations company. Their services include Public Relations and IT managed services.
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Portland Outsource

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Aloha, OR

Services provided

50% Back Office Outsourcing

50% HR Consulting

Portland Outsource is a Back Office Outsourcing and HR Consulting company in Aloha, Oregon. They offer Back Office Outsourcing and HR Consulting and were launched in 2024.
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Certified Languages International

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

30% Language Interpretation

30% Translation

20% Call Center Services +1 service

20% Transcription

Certified Languages International is a Translation company. They are in Portland, Oregon, and their services include Translation and Language Interpretation.
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PTIGlobal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Services provided

50% Translation

30% Call Center Services

20% Custom Software Development

PTIGlobal is a Translation company. They are based in Beaverton, Oregon, and their services include Translation and Call Center Services.
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iBridge, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Services provided

30% Back Office Outsourcing

20% AI Development

20% Cybersecurity +2 services

20% Litigation Support Services

10% Translation

IBridge, LLC is a Beaverton, Oregon-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Cybersecurity.
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RevOps Global

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ridgefield, WA

Services provided

20% BI & Big Data Consulting & SI

20% Marketing Strategy

15% Business Consulting +3 services

15% CRM Consulting and SI

15% Pay Per Click

15% Sales Outsourcing

RevOps Global is a Marketing Strategy company established in 2010. The company offers Marketing Strategy and BI & big data consulting & SI.
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XPND Interactive

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Portland, OR

Services provided

25% Advertising

15% Pay Per Click

15% Search Engine Optimization +4 services

15% Social Media Marketing

10% Back Office Outsourcing

10% Branding

10% Content Marketing

XPND Interactive is an Advertising company. They are headquartered in Portland, Oregon, and their services include Advertising and Pay Per Click.
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Pro Connect Group

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Portland, OR

Services provided

20% Audio Production

20% Event Management

15% Lighting Design +4 services

15% Video Production

10% Broadcast Video

10% Call Center Services

10% IT Managed Services

Event Management company Pro Connect Group was launched in 2010. The agency specializes in Event Management and Audio Production, and is small.
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Northwest Technologies Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

80% IT Managed Services

10% Call Center Services

10% Cybersecurity

IT managed services company Northwest Technologies Group was launched in 2000. The company provides IT managed services and Cybersecurity.
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CSR Personnel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Portland, OR

Services provided

25% Recruiting

25% Staffing

15% Call Center Services +3 services

15% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

CSR Personnel, a Staffing company, provide Staffing and Recruiting. They were established in 2002.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

30% Sales Outsourcing

25% Back Office Outsourcing

25% Commercial Brokerage Services +1 service

20% Business Consulting

Established in 1995, Metro Master Locksmith is a small Portland, Oregon-based Sales Outsourcing company. Their team focuses on Sales Outsourcing and Back Office Outsourcing.
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Gnome

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vancouver, WA

Services provided

25% Branding

25% Fractional CMO Services

25% Marketing Strategy +1 service

25% Sales Outsourcing

Established in 2016, Gnome is a branding firm. Headquartered in Vancouver, Washington, the team offers Branding and Marketing Strategy.
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Yesler

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Portland, OR

Services provided

20% Call Center Services

20% Content Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Social Media Marketing

Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
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Portland, OR

1111 NE Flanders st
Portland, OR 97232
16 - 20

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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hillsboro, OR

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 1986, Elite Locksmith Services is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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TDR way

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

100% Sales Outsourcing

Founded in 2018, TDR way is a Sales Outsourcing company. The company focuses on Sales Outsourcing, and is small.
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Lead Savvy

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

100% Sales Outsourcing

Lead Savvy, a Sales Outsourcing company, was launched in 2006. The small team specializes in Sales Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tigard, OR

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Launched in 1985, Locksmith & Key Store is a Business Consulting company. Their team offers Business Consulting and Back Office Outsourcing.
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Community Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Damascus, OR

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Community Locksmith Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and are headquartered in Damascus, Oregon.
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Upward Technology

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Portland, OR

Services provided

25% Unified Communications Consulting & SI

20% Back Office Outsourcing

20% Cybersecurity +2 services

20% IT Strategy Consulting

15% IT Managed Services

Upward Technology is an unified communications consulting & SI company based in Portland, Oregon. Their services include unified communications consulting & SI and IT strategy consulting.
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Progressio Development

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Beaverton, OR

Services provided

20% Content Marketing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Content Marketing company Progressio Development specializes in Content Marketing and Search Engine Optimization. They are based in Beaverton, Oregon.
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Maramba Consulting

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Lake Oswego, OR

Services provided

50% Business Consulting

15% CRM Consulting and SI

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Low/No Code Development

Business Consulting company Maramba Consulting is in Lake Oswego, Oregon. They provide Business Consulting and CRM consulting and SI and were launched in 2017.
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RightTech Software

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beaverton, OR

Services provided

20% Market Research

20% Web Development

15% IT Strategy Consulting +3 services

15% Mobile App Development

15% Sales Outsourcing

15% Search Engine Optimization

Based in Beaverton, Oregon, RightTech Software is a small Market Research company. The team provides Market Research and Web Development.
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2bs Connected

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Gresham, OR

Services provided

12% Pay Per Click

10% Advertising

8% Web Design +14 services

5% AI Agents

5% AI Consulting

5% AI Development

5% Back Office Outsourcing

5% Branding

5% Call Center Services

5% Customer Service Outsourcing

5% Graphic Design

5% Mobile App Development

5% Sales Outsourcing

5% Social Media Marketing

5% UX/UI Design

5% Video Production

5% Web Development

2bs Connected is a pay per click company founded in 2019. The firm specializes in Pay Per Click and Advertising, and is small.
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GTMA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Vancouver, WA

Services provided

10% Branding

10% Corporate Photography

10% Email Marketing +7 services

10% Graphic Design

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

10% Web Development

GTMA is a branding agency. Their midsize team of employees is headquartered in Vancouver, Washington. Their team specializes in Branding and Social Media Marketing.
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