Top BPO Companies in Southampton

Ratings Updated: April 4, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Southampton, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Southampton, England

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Southampton, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

London, England

Services provided

35% Email Marketing

30% Call Center Services

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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London, England

The Building 2nd Floor 578-586 Chiswick High Road
London, England W4 5RP

203.580.4000

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DataGuard

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

20% Compliance Consulting

20% IT Strategy Consulting

20% Internet & Technology Law +4 services

10% AI Development

10% Business Consulting

10% IT Managed Services

10% Sales Outsourcing

DataGuard is an IT strategy consulting company. They were launched in 2018, and their services include IT strategy consulting and Internet & Technology Law.
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London, England

50 Broadway, Suite 1, 7th floor
London, England SW1H 0BL
21 - 30

+44 20 3695 6452

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Featured

What are Featured Providers?
Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Southampton, England

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Positive attitude
The feedback regarding Remote CoWorker highlights a strong positive attitude among their team members. A client noted that their assigned resource was 'first class' and recognized for being a 'great communicator' with a 'really positive approach' to tasks. This sentiment underscores the company's commitment to fostering effective communication and a collaborative spirit, contributing to successful project outcomes without any noted areas for improvement.

Administrative Support for Software Company

5.0 Jul 19, 2023

Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Southampton, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Southampton, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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vCommission

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

20% Affiliate Marketing

20% Ecommerce Marketing

20% Media Planning & Buying +2 services

20% Pay Per Click

20% Sales Outsourcing

VCommission, a media planning & buying agency, focus on Media Planning & Buying and Affiliate Marketing. They were established in 2008.
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London, England

Aviation House, 125 Kingsway
London, England WC2B 6NH
1

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ibml

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Guildford, England

Services provided

100% Back Office Outsourcing

Ibml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
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Guildford, England

MWB House, 1 Farnham Road
Guildford, England GU2 4RG

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Castle International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

15% Branding

15% E-Commerce Development

15% Ecommerce Marketing +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% Pay Per Click

Founded in 2012, Castle International is a branding firm. The firm offers Branding and Social Media Marketing.
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London, England

4th Floor, 169 Piccadilly, St. James's
London, England W1J 9EH
10 - 15

+44 333.202.6680

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Pepper

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

City of London, England

Services provided

20% Advertising

20% Market Research

20% Pay Per Click +3 services

20% Social Media Marketing

10% Back Office Outsourcing

10% Video Production

Advertising company Pepper is in City of London, England. Their services include Advertising and Market Research.
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GingerMay PR

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London , England

Services provided

30% Public Relations

20% Back Office Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

10% Event Management

GingerMay PR, a small public relations agency, is based in London , England and Berlin, Germany. The team offers Public Relations and Back Office Outsourcing.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Southampton, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Southampton, England

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Southampton, England

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reasonable pricing
Clients have positively noted Big Outsource's reasonable pricing, emphasizing that it fits within their budget while delivering reliable support. One client highlighted the cost savings achieved through outsourcing, significantly impacting profitability. Overall, the sentiment reflects satisfaction with the affordability of services, making Big Outsource a preferred choice for businesses seeking cost-effective solutions without compromising quality.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Additionally, the cost savings achieved through outsourcing have significantly impacted our profitability. Their cost-effective solutions, excellent customer service, and responsive leadership team have been instrumental in our success. They've proven to be reliable partners who understand our needs and consistently deliver results.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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BondPR

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

London, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

BondPR, a branding company, is headquartered in London, England. The team focuses on Branding and Call Center Services.
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Computer Call

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Hounslow , England

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Computer Call is a telephone answering service. They are headquartered in Hounslow , England and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?

Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Southampton, England

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Lead Monkey

1.0 1 review

$10,000+

$150 - $199 / hr

2 - 9

London , England

Services provided

50% Back Office Outsourcing

50% Market Research

Lead Monkey is a lead generation company specializing in LinkedIn marketing campaigns. However, according to client reviews, 100% of feedback indicates dissatisfaction with their services, highlighting a lack of personal interaction and ineffective communication through email and pre-recorded videos, resulting in no tangible lead generation outcomes. Clients emphasize the need for improved client engagement and more personalized consulting services.

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Industry Experience

Lead Monkey has primarily worked within the Advertising & Marketing industry, focusing on lead generation through LinkedIn. Feedback highlights a lack of effective communication and personal engagement, leading to unsatisfactory outcomes—primarily connections without tangible business opportunities. The overall sentiment reflects disappointment due to unmet expectations and ineffective strategies. Potential clients in need of personalized consulting and impactful lead generation may find Lead Monkey's approach misaligned with their needs.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Lead Monkey's pricing has been perceived as lacking value, with one client stating that their investment resulted in no tangible outcomes, describing the experience as a 'waste of money.' Despite effective marketing strategies, the company failed to deliver meaningful results, leading to sentiments of disappointment. The client emphasized the need for more personal engagement and interaction, suggesting that the company's consulting approach was insufficient for achieving desired business outcomes.
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Shergroup

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

100% Back Office Outsourcing

Shergroup is a Back Office Outsourcing company. They are in London, England and New Delhi, India and have midsize team. They focus on Back Office Outsourcing.
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Audience2Media

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

London, England

Services provided

10% Advertising

10% Branding

10% Broadcast Video +7 services

10% Call Center Services

10% Content Marketing

10% Event Marketing

10% Media Planning & Buying

10% Public Relations

10% Social Media Marketing

10% Video Production

Audience2Media is an Advertising company. The small London, England-based team offers Advertising and Branding. The firm was launched in 2009.
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Shred-on-Site

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

100% Document Digitization & Management

Headquartered in Bury, England and London, England, Shred-on-Site is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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London, England

Unit 9 Trafalgar Way, Yorktown Industrial Estate, Camberley, Surrey,
London, England GU15 3BN

0800 181 4106

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WeAutomate The World

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

London, England

Services provided

20% Content Marketing

20% Ecommerce Marketing

20% Low/No Code Development +2 services

20% Sales Outsourcing

20% Social Media Marketing

Launched in 2022, WeAutomate The World is a small social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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LinksVA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

London, England

Services provided

90% Back Office Outsourcing

10% Accounting

LinksVA is a Back Office Outsourcing company founded in 2011. Their services include Back Office Outsourcing and Accounting.
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Nightingales

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

East Grinstead, England

Services provided

100% Back Office Outsourcing

Nightingales is a Back Office Outsourcing company. They are in East Grinstead, England and have small team. Their services include Back Office Outsourcing.
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Trust Health

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Horsham, England

Services provided

100% Back Office Outsourcing

Trust Health is a Back Office Outsourcing company. They are based in Horsham, England and have small team. They offer Back Office Outsourcing.
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Evolution VA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Crawley, England

Services provided

100% Back Office Outsourcing

Evolution VA is a Back Office Outsourcing company. The small Crawley, England-based team specializes in Back Office Outsourcing. The agency was established in 2016.
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Framework Digital

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Aylesbury, England

Services provided

20% Digital Strategy

20% Search Engine Optimization

10% Advertising +5 services

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development

10% Web Design

10% Web Development

Founded in 2013, Framework Digital is a small Aylesbury, England-based Digital Strategy company. Their team offers Digital Strategy and Search Engine Optimization.
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Premier Shredding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hythe, England

Services provided

80% Document Digitization & Management

10% Corporate Relocation

10% Trucking

Small Document Digitization & Management company Premier Shredding, is headquartered in Hythe, England. Their services include Document Digitization & Management and Trucking.
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JBDM Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

London, England

Services provided

20% Social Media Marketing

20% Video Production

10% Advertising +5 services

10% Branding

10% Call Center Services

10% Content Marketing

10% Digital Strategy

10% E-Commerce Development

JBDM Limited, a social media marketing agency, was established in 2011. The company focuses on Social Media Marketing and Video Production, and is small.
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Do London Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +3 services

20% Web Development

10% Sales Outsourcing

10% Web Design

Do London Ltd is a social media marketing agency. Their team is located in London, England and offers Social Media Marketing and Search Engine Optimization.
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Harrison North

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

30% Accounting

30% Financial Consulting

20% Business Valuation Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Harrison North is a London, England-based Accounting company. The team specializes in Accounting and Financial Consulting.
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Snap International

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

London, England

Services provided

40% Transcription

30% Call Center Services

10% Cybersecurity +2 services

10% Web Design

10% Web Development

Snap International is a Transcription company. They are based in London, England and have small team. Their services include Transcription and Call Center Services.
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Catalyst Communications #TalkingTechPR

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Farnham Common, England

Services provided

30% Call Center Services

30% Public Relations

20% Content Marketing +1 service

20% Marketing Strategy

Catalyst Communications #TalkingTechPR is a call center service. The firm is based in Farnham Common, England. Their team offers Call Center Services and Public Relations.
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PETADATA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

City of London, England

Services provided

20% API Development

20% Back Office Outsourcing

20% Custom Software Development +4 services

10% Blockchain

10% Cloud Consulting & SI

10% IT Managed Services

10% Web Development

PETADATA is a software development company. They are in Fremont, California and Hyderabad, India and have midsize team. They offer Custom Software Development and Back Office Outsourcing.
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City of London, England

27 Old Gloucester St
City of London, England WC1N 3AX

+44 7574 710788

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FML Public Relations

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Burgess Hill, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

FML Public Relations is a small Burgess Hill, England-based branding agency. Their services include Branding and Call Center Services.
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GraphicMedia Design & Advertising Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Southampton, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

GraphicMedia Design & Advertising Ltd is a small branding company headquartered in Southampton, England. The team specializes in Branding and Call Center Services.
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Hensman Consulting Intl LLP

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Reading , England

Services provided

20% Call Center Services

20% IT Managed Services

15% Email Marketing +3 services

15% Social Media Marketing

15% Web Design

15% Web Development

Call center company Hensman Consulting Intl LLP offers Call Center Services and IT managed services. They were established in 2006.
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