Top BPO Companies in Nottingham

Ratings Updated: April 6, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nottingham, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Nottingham, England

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management, highlighting timely communications and adaptability. Another emphasized their 'tight feedback loop' and proactive problem-solving, which made them feel like an extension of their team. Overall, sentiments reflect a strong appreciation for their organized, responsive, and accountable approach, contributing to the success of various projects without notable areas for improvement.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for TECHSPEED INC highlights a strong overall sentiment, emphasizing their professionalism, responsiveness, and ability to deliver high-quality results. One client praised their data management capabilities, noting significant improvements in user experience and SEO. Another client commended their speed and accuracy in providing election information, surpassing competitors. Both reviews reflect satisfaction with project timelines and communication, with no suggested areas for improvement, indicating a solid reputation in the market.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nottingham, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Genius Division Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Barnsley, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Genius Division Limited is a branding agency. The Barnsley, England-based team focuses on Branding and Call Center Services.
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Open Outbound

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ellington, England

Services provided

25% Content Marketing

25% Email Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Open Outbound is a small Marketing Strategy company. Launched in 2024, the team offers Marketing Strategy and Content Marketing.
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What are Featured Providers?
Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nottingham, England

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Remote CoWorker's openness to feedback. One client highlighted that the team 'takes feedback well and learns quickly,' indicating adaptability and responsiveness. Additionally, the company is noted for its efficiency in meeting deadlines and addressing client needs, further supporting the notion of their receptiveness to constructive input. Overall, the feedback reflects satisfaction with their collaborative approach and willingness to improve.

Review Management & Content Creation for Dry Cleaning Firm

5.0 Jul 19, 2023

What did you find most impressive or unique about this company? Takes feedback well and learns quickly.
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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nottingham, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nottingham, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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S&X Media Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Birmingham, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Headquartered in Birmingham, England and London, England, S&X Media Ltd is a small branding company. The team provides Branding and Call Center Services.
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Konecta

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Milton Keynes, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
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Vector Recruitment Solutions

Not yet reviewed

$1,000+

$300+ / hr

2 - 9

Manchester, England

Services provided

30% Business Consulting

20% Direct Marketing

20% Public Relations +2 services

20% Sales Outsourcing

10% Other

Vector Recruitment Solutions is a Business Consulting company founded in 2018. The team specializes in Business Consulting and Direct Marketing and is based in Crawley, England and London, England.
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Manchester, England

Piccadilly Station Approach
Manchester, England M1 2GH
2 - 5

01737 452 507

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The Clinic Marketing Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stratford-upon-Avon, England

Services provided

30% Content Marketing

25% Web Design

20% Call Center Services +2 services

15% Search Engine Optimization

10% Video Marketing

The Clinic Marketing Company is a Content Marketing company. Based in Stratford-upon-Avon, England, the agency was founded in 2009. Their services include Content Marketing and Web Design.
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CION BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, England

Services provided

40% Recruitment Process Outsourcing

30% Sales Outsourcing

25% Customer Service Outsourcing +1 service

5% Back Office Outsourcing

CION BPO is a Recruitment Process Outsourcing company. The Cape Town, South Africa-based team offers Recruitment Process Outsourcing and Sales Outsourcing.
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Bedford, England

27 Saint Cuthbert's Street
Bedford, England MK40 3JG
2 - 5

0121 630 6137

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Featured

What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Nottingham, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Nottingham, England

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Nottingham, England

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention High-quality work
Clients consistently commend Big Outsource for delivering high-quality work. One client highlighted their 'unwavering dedication' and 'attention to detail,' which significantly improved productivity. Another noted their 'dependable outsourcing partner' status, emphasizing the professionalism and commitment to excellence demonstrated throughout the collaboration. The overall sentiment reflects strong satisfaction with the quality and efficiency of services provided, with no identified areas for improvement.

Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Back Office Outsourcing for Healthcare Company

5.0 Aug 5, 2025

The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients. That level of thoughtfulness was really impressive. If you're running a service-based solo business and drowning in admin, this is the kind of help that lets you stay focused on delivery without compromising quality or efficiency.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Verifile Limited

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Bedford, England

Services provided

50% HR Outsourcing

30% Recruitment Process Outsourcing

20% Back Office Outsourcing

Verifile Limited is a HR Outsourcing company established in 2010. The company offers HR Outsourcing and Recruitment Process Outsourcing.
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National IT Disposal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stretford, England

Services provided

100% Document Digitization & Management

Located in Stretford, England, National IT Disposal is a small Document Digitization & Management company. The team focuses on Document Digitization & Management.
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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Nottingham, England

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention High-quality work
Clients consistently praise Remote Team Solutions for delivering high-quality work. For instance, one client highlighted the 'excellent' virtual assistant provided, noting that all tasks were accomplished efficiently. Another client emphasized the 'exceptional talent' sourced through their meticulous recruitment process, which not only met skill requirements but also aligned with company culture. Overall, the sentiment reflects a strong appreciation for the professionalism, dedication, and exceptional quality of service offered by Remote Team Solutions.

Virtual Assistant Support for Law Firm

4.5 May 27, 2025

The assistant accomplishes all the tasks I give her. Quality of the work was what I found most impressive or unique about this company.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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SD Waste Paper Recycling Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Document Digitization & Management

SD Waste Paper Recycling Centre is a Document Digitization & Management company. The Manchester, England-based firm was launched in 1988. Their team focuses on Document Digitization & Management.
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Open Communications UK Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Woolley, England

Services provided

25% Public Relations

20% Back Office Outsourcing

15% Other Design +3 services

15% Other Marketing

15% Print Design

10% Event Management

Public relations company Open Communications UK Ltd is based in Woolley, England. Their services include Public Relations and Back Office Outsourcing.
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ConsultantCare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

25% Back Office Outsourcing

20% Marketing Strategy

20% Public Relations +2 services

20% Transcription

15% Recruiting

ConsultantCare, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Public Relations. The agency is headquartered in Manchester, England.
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Pink Spaghetti PA Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hartford, England

Services provided

20% Back Office Outsourcing

15% Content Marketing

15% Direct Marketing +6 services

10% Customer Service Outsourcing

10% Email Marketing

10% Market Research

10% Social Media Marketing

5% Content Writing Services

5% Marketing Strategy

Pink Spaghetti PA Services, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Direct Marketing.
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Hudson Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Drive, England

Services provided

80% Content Writing Services

20% Back Office Outsourcing

Content Writing Services company Hudson Outsourcing is based in Durham, England and London, England. Founded in 2015, the team offers Content Writing Services and Back Office Outsourcing.
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Drive, England

First Floor, Swan Buildings, 20 Swan Street
Drive, England M4 5JW
151 - 200

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The Call Answering Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston upon Hull, England

Services provided

100% Call Center Services

The Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
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Ardent Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Back Office Outsourcing

Ardent Support is a Back Office Outsourcing company founded in 2018. The firm offers Back Office Outsourcing, and is small.
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Commerce Business Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bradford, England

Services provided

45% IT Managed Services

20% Cybersecurity

15% Document Digitization & Management +2 services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Commerce Business Systems is an IT managed services company. The company is located in Bradford, England. Their team focuses on IT managed services and Cybersecurity.
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Advantage VA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Middleton, England

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company Advantage VA, is headquartered in Middleton, England. The team offers Back Office Outsourcing.
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Zixtel Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wetherby , England

Services provided

100% Document Digitization & Management

Founded in 1997, Zixtel Ltd is a midsize Wetherby , England-based Document Digitization & Management company. Their team focuses on Document Digitization & Management.
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Connect.Studio

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bolton, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Connect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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Status Contact Centres

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stretford, England

Services provided

100% Call Center Services

Located in Stretford, England, Status Contact Centres is a small answering service company. Their services include Call Center Services.
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LEAPFLY

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Manchester, England

Services provided

15% CRM Consulting and SI

15% Digital Strategy

15% Direct Marketing +4 services

15% Marketing Strategy

15% Sales Outsourcing

15% Web Development

10% Business Consulting

LEAPFLY is a small Direct Marketing company located in Manchester, England. Their services include Direct Marketing and Sales Outsourcing.
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YDP Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prestwich, England

Services provided

100% Call Center Services

YDP Solutions is a small Prestwich, England-based call center service. Their services include Call Center Services.
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House Creative

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Macclesfield, England

Services provided

20% Web Development

15% Advertising

15% Branding +4 services

15% Social Media Marketing

15% Web Design

10% Back Office Outsourcing

10% Email Marketing

House Creative is a website development firm located in Macclesfield, England. The team focuses on Web Development and Advertising.
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Loop Outsourcing

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bury, England

Services provided

30% Call Center Services

25% Search Engine Optimization

15% Social Media Marketing +4 services

10% Email Marketing

10% IT Managed Services

5% Advertising

5% Branding

Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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HumAi Webs

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Bradford, England

Services provided

25% Sales Outsourcing

25% Search Engine Optimization

25% Social Media Marketing +1 service

25% Web Development

HumAi Webs is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is based in Bradford, England and Islamabad, Pakistan.
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Raecan Marketing Solutions Ltd

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Ramsbottom, England

Services provided

60% Call Center Services

10% Direct Marketing

10% Marketing Strategy +4 services

5% Corporate Training & Coaching

5% Email Marketing

5% Search Engine Optimization

5% Social Media Marketing

Raecan Marketing Solutions Ltd is a call center headquartered in Ramsbottom, England. The team focuses on Call Center Services and Marketing Strategy.
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First Media Solutions

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Lincolnshire, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

First Media Solutions is a branding agency. The agency is headquartered in Lincolnshire, England. Their services include Branding and Call Center Services.
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Shred-on-Site

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bury, England

Services provided

100% Document Digitization & Management

Headquartered in Bury, England and London, England, Shred-on-Site is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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Corporate Innovations

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Banbury, England

Services provided

20% Branding

20% Call Center Services

20% Direct Marketing +3 services

20% Marketing Strategy

10% Advertising

10% Graphic Design

Corporate Innovations, a branding agency, was founded in 1994. They specializes in Branding and Call Center Services.
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Clear Presentations Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Clear Presentations Ltd is a branding company. They focus on Branding and Call Center Services and were launched in 1985.
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ISS Engineering Group Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Heywood, England

Services provided

60% Engineering

20% Digital Engineering

10% Business Consulting +1 service

10% Call Center Services

Engineering company ISS Engineering Group Ltd is in Heywood, England. Their services include Engineering and Digital Engineering.
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Centurion Claims Management Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Swinton, England

Services provided

100% Back Office Outsourcing

Centurion Claims Management Ltd is a Back Office Outsourcing company. Their small team is located in Swinton, England. Their services include Back Office Outsourcing.
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Morgan Digital

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Warrington, England

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% E-Commerce Development

20% Search Engine Optimization

Morgan Digital is a Warrington, England-based branding agency. They focus on Branding and Search Engine Optimization.
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Fruition Copywriting

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Manchester, England

Services provided

35% Content Marketing

35% Content Writing Services

30% Sales Outsourcing

Founded in 2009, Fruition Copywriting is a Content Writing Services company. Headquartered in Manchester, England, the team specializes in Content Writing Services and Content Marketing.
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Re-Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bradford, England

Services provided

60% Back Office Outsourcing

20% Custom Software Development

20% Graphic Design

Re-Solutions is a small Bradford, England-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Custom Software Development.
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INFO BPO

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Rochdale , England

Services provided

15% E-Commerce Development

10% Custom Software Development

10% Low/No Code Development +19 services

10% Web Development

7% Search Engine Optimization

5% Application Management & Support

5% Generative AI

5% Procurement Support

5% Sales Outsourcing

4% Call Center Services

2% AI Consulting

2% Business Consulting

2% Content Marketing

2% Customer Service Outsourcing

2% Digital Strategy

2% Document Digitization & Management

2% Ecommerce Marketing

2% Email Marketing

2% IoT Development

2% Mobile & App Marketing

2% Pay Per Click

2% Social Media Marketing

INFO BPO is a custom software development firm. Based in Rochdale , England, the agency was launched in 2024. Their services include Custom Software Development and Web Development.
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Precision PA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, England

Services provided

20% Back Office Outsourcing

20% Graphic Design

20% Logo +2 services

20% Transcription

20% Web Design

Established in 2018, Precision PA is a small web design agency located in Manchester, England. Their team specializes in Web Design and Graphic Design.
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ApexCreate

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Leamington, England

Services provided

15% Mobile App Development

15% Web Development

10% Back Office Outsourcing +6 services

10% Email Marketing

10% Graphic Design

10% IT Managed Services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

ApexCreate is an app development firm launched in 2014. Located in Leamington, England, the team specializes in Mobile App Development and Web Development.
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Burton Legal Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Altrincham, England

Services provided

50% Transcription

25% Document Digitization & Management

25% Litigation Support Services

Launched in 2021, Burton Legal Services, a small Transcription company, is located in Altrincham, England. Their services include Transcription and Document Digitization & Management.
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Sonassi

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Salford Quays, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Sonassi is a small Salford Quays, England-based branding firm. The team focuses on Branding and Call Center Services.
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Quality Solicitors

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Shrewsbury, England

Services provided

20% Business Consulting

20% Corporate Law

20% Corporate Training & Coaching +2 services

20% Marketing Strategy

20% Sales Outsourcing

Quality Solicitors, a Marketing Strategy company, focus on Marketing Strategy and Business Consulting. They were founded in 2009.
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Intellegentia

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Stratford Upon Avon, England

Services provided

30% Market Research

30% Marketing Strategy

20% Back Office Outsourcing +1 service

20% Search Engine Optimization

Intellegentia is a Marketing Strategy company. The team offers Marketing Strategy and Market Research, and the company is in Stratford Upon Avon, England.
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Magpie (Creative Communications)

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Leeds, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Launched in 2009, Magpie (Creative Communications) is a small Leeds, England-based branding company. Their team offers Branding and Call Center Services.
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NCube Digital

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Milton Keynes, England

Services provided

50% Search Engine Optimization

40% Pay Per Click

10% Call Center Services

NCube Digital, a SEO agency, is based in Milton Keynes, England. Established in 2017, the team focuses on Search Engine Optimization and Pay Per Click.
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Conker Communications

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Conker Communications is a small branding company. They provide Branding and Call Center Services and were founded in 2007.
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Like No Other

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

York, England

Services provided

25% Branding

25% Business Consulting

25% Marketing Strategy +1 service

25% Sales Outsourcing

Branding company Like No Other is based in York, England. Founded in 2014, the team provides Branding and Marketing Strategy.
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Indigo Medical

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Milton Keynes, England

Services provided

20% Business Consulting

20% Compliance Consulting

20% Customer Service Outsourcing +2 services

20% Digital Strategy

20% Public Relations

Indigo Medical, a public relations company, specialize in Public Relations and Digital Strategy. They were founded in 2008.
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Data Bubble Consultancy Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Wetherby, England

Services provided

50% Call Center Services

50% Email Marketing

Data Bubble Consultancy Ltd is a phone answering service and Email Marketing company. The Wetherby, England-based team provides Call Center Services and Email Marketing.
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Kong Media Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Leeds, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Kong Media Ltd is a branding agency established in 2008. The team specializes in Branding and Call Center Services.
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