Top Email Marketing Companies
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr50 - 249Grapevine, TXServices provided
See all 72 projectsInbox Army, LLC is an email marketing agency offering services such as email campaigns, email automation, and email list management. Their reviews demonstrate a 100% positive feedback rate, emphasizing responsiveness, strategic partnership, and successful implementation of email engagement strategies. Reviewers frequently highlight their professionalism and ability to deliver projects on time while ensuring high-quality creative output.
$1,000+$150 - $199 / hr2 - 9Medina, OHServices provided
See all 31 projectsOne 10 Media is an email marketing agency specializing in email campaigns, email list management, and email engagement strategies. The reviews indicate exceptional service, with clients reporting impressive outcomes, such as an 80% increase in Klaviyo flow revenue and reduced email bounce rates by 88%. Approximately 90% of feedback highlights their professionalism and efficient project management, making them an ideal partner for strategic email marketing initiatives.
$1,000+$50 - $99 / hr2 - 9Denver, COServices provided
See all 24 projectsMH Digital is an email marketing agency that excels in delivering comprehensive email automation and email engagement strategies. With a 100% positive feedback rate, clients praise their strategic and technical acumen, noting their ability to enhance customer outreach, optimize email flows, and achieve significant KPI growth. Their expertise in crafting automated email campaigns and insightful strategic advice has consistently exceeded client expectations and driven substantial business success.
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UndisclosedUndisclosed10 - 49Hyderabad, India
Services provided
See all 3 projectsDigitant Consulting Pvt. Ltd. is a digital marketing and brand management agency specializing in SEO, social media, content, and inbound marketing. Reviews reveal mixed feedback, with approximately 67% of clients reporting positive outcomes like improved social media metrics and effective lead generation. However, 33% expressed concerns about stagnant growth and a lack of strategic clarity. Effective communication and client involvement are emphasized for successful collaboration.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Founded in 2023, Designed.Email is a small Email Marketing company. Their services include Email Marketing and CRM consulting and SI.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
Headquartered in Bengaluru, India, CampaignHQ is an Email Marketing company. They offer Email Marketing and CRM consulting and SI.
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Undisclosed< $25 / hr10 - 49
Services provided
See all 2 projectsAxtech Limited is a creative solutions company specializing in graphic design and web development services. The reviews highlight their customer-centric approach, with 50% of clients praising their responsiveness and willingness to make adjustments. However, some clients point out the need for improved efficiency and attention to detail, as project timelines have occasionally been extended. Overall, Axtech Limited is appreciated for its dedication to meeting client needs, with a strong emphasis on communication and collaboration.
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$1,000+$150 - $199 / hr2 - 9Roseville, CA
Services provided
Transparent Digital Agency is an Email Marketing company founded in 2023. Based in Roseville, California, the team specializes in Email Marketing and SMS Marketing.
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UndisclosedUndisclosed2 - 9St. Cloud, MN
Services provided
See all 1 projectsThe Ad Company LLC specializes in digital marketing, focusing on SEO services and content creation. The reviews highlight their expertise and effective project management, with 100% positive feedback. Clients appreciate their strong communication and adherence to schedules, with no suggested areas for improvement mentioned.
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UndisclosedUndisclosed2 - 9Lagos, Nigeria
Services provided
See all 1 projectsSofteky is a web design and development company renowned for its expertise in UI/UX design and website revamping. Clients highlight their impressive project management and adherence to deadlines, with 100% positive feedback regarding their service and collaboration. Their ability to align with company values and offer budget-friendly solutions is frequently praised.
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$1,000+< $25 / hrFreelancerSofia, Bulgaria
Services provided
See all 1 projectsValutionX is a renewable energy consultancy specializing in developing strategies for implementing alternative energy sources, such as solar energy. The overall feedback from the reviews is positive, highlighting their high level of professionalism and innovative problem-solving approaches. Approximately 100% of the reviewers expressed satisfaction with their adaptability and project outcomes, despite some delays due to external factors.
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$1,000+$25 - $49 / hr50 - 249Gdańsk, Poland
Services provided
Email Marketing company ExpertSender provides Email Marketing and Advertising. They were established in 2009.
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$1,000+< $25 / hr50 - 249
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See all 8 projectsXPress Ranking appears to be an agency involved in Email Marketing and related services, but it has received overwhelmingly negative feedback. Reviewers highlight issues with project management, lack of competency, and ineffective Email Engagement Strategies, indicating that approximately 100% of feedback is critical and advises against hiring them.
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$5,000+Undisclosed2 - 9San Jose, CA
Services provided
See all 1 projectsSalezilla is an email marketing company that specializes in email campaigns and outreach. However, client feedback is overwhelmingly negative, with 100% of reviewers highlighting issues such as a lack of lead generation, poor communication, and inflexible strategies. The company's rigid approach and failure to meet promises reportedly lead to dissatisfaction and financial loss for clients.
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Undisclosed$100 - $149 / hr2 - 9
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See all 1 projectsContentPros (formerly Gingerbread Marketing) is a content marketing agency specializing in generating leads through valuable content creation and promotion. Clients commend their expertise and responsiveness, noting their effective project management and ability to integrate with existing systems. While 90% of feedback is positive, some suggest improved editing to minimize typographical errors.
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$5,000+$150 - $199 / hr2 - 9
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See all 1 projectsRegister IT is a web development company known for its expertise in setting up Flash websites and providing hosting services. According to the reviews, 100% of clients were satisfied with their project management and adaptability, with specific praise for their proactive approach and seamless client interaction. Their efforts led to positive client experiences, and there were no suggestions for improvement from any reviewers.
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$1,000+$25 - $49 / hr10 - 49Irving, TX
Services provided
Accurate List Inc, an Email Marketing company, is in Irving, Texas. The team offers Email Marketing and Market Research.
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$5,000+$50 - $99 / hr2 - 9Rogers, AR
Services provided
Established in 2019, LimeProfits is an Email Marketing company. The firm provides Email Marketing and Other Marketing, and is small.
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$5,000+$100 - $149 / hr250 - 999Irvine, CA
Services provided
See all 1 projectsMopro is a web development and digital media company, renowned for creating custom websites and providing video creation services. The feedback on Mopro is predominantly positive, with clients appreciating their service orientation, timely project delivery, and ongoing support. However, some reviewers suggest that their website technology could be more modern. Overall, 100% of reviewers commend their service quality and video solutions.
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$1,000+$100 - $149 / hr10 - 49St. Petersburg, FL
Services provided
See all 5 projectsBlue Bee Web is a comprehensive digital marketing and web development company. Reviewers consistently praise their technical expertise, attentive communication, and ability to deliver projects on time and within budget. Positive feedback is prevalent, with approximately 100% of reviewers expressing satisfaction with their services. Clients highlight their success in enhancing online presence and generating significant business growth.
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UndisclosedUndisclosed10 - 49
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See all 1 projectsGemFind Digital Solutions is a web design company specializing in site development and UX customizations. Their reviews highlight superior industry knowledge and professionalism, with 100% positive feedback regarding their ability to meet deadlines and respond effectively to client needs. All reviewers noted the absence of any areas for improvement, indicating high client satisfaction.
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UndisclosedUndisclosed2 - 9Chadstone, Australia
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See all 1 projectsPN Digital is an SEO agency known for delivering effective strategies that enhance organic visibility and traffic. Over 90% of reviewers highlight their exceptional project management and communication skills. Clients appreciate their expertise and the autonomy they offer, leading to satisfactory results and significant growth.
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$1,000+Undisclosed2 - 9New Delhi, India
Services provided
See all 1 projectsAdsBazaar is a digital marketing agency specializing in lead generation and social media promotions. Their clients commend the agency for delivering reliable and high-quality results, with 100% of feedback highlighting their transparency, responsiveness, and efficiency in budget management. Despite minor delays due to staffing, their impressive ROI on limited budgets makes them a recommended choice.
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$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Services provided
HipLead is an Email Marketing company based in San Francisco, California. The team offers Email Marketing and Direct Marketing.
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$1,000+$50 - $99 / hr2 - 9Vaughan, Canada
Services provided
See all 5 projectsWSI Digital Path is a digital marketing agency specializing in website development, SEO optimization, and digital strategy. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their effective project management and supportive company culture. Clients frequently commend their ability to deliver projects on time and their expertise in achieving measurable outcomes, such as improved website interactions and search engine rankings.
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$1,000+$100 - $149 / hr10 - 49West Hollywood, CA
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Strategy Maven Agency, LLC, an Email Marketing company, was established in 2020. The company offers Email Marketing and SMS Marketing, and is small.
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$1,000+$25 - $49 / hr10 - 49Cluj-Napoca, Romania
Services provided
See all 5 projectsDigital Diggers is a digital marketing agency that specializes in PPC campaigns, SEO, and social media management. Across their reviews, 100% of clients praise their communication and professional approach, leading to significant increases in sales and online engagement metrics. Their commitment to client needs and proactive attitude are consistently highlighted, with no significant areas for improvement noted by any reviewers.
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$10,000+Undisclosed10 - 49Cohasset, MA
Services provided
See all 2 projectsCompound Growth Marketing is a digital marketing agency specializing in SEO and demand generation strategies, including content optimization and PPC initiatives. Client feedback highlights their flexibility, strategic partnership, and expertise, with 100% of reviewers praising their collaborative approach and timely delivery. Their efforts have significantly increased web traffic, lead generation, and conversion rates for their clients.
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UndisclosedUndisclosed2 - 9
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See all 1 projectsOnda Works is a marketing and advertising company specializing in media buying, particularly on Facebook. The company receives positive feedback, with clients reporting improved return on ad spend and effective project management. Approximately 100% of reviewers appreciate their dedication to client time, although some suggest enhancements in weekly tracking of changes.
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$5,000+$150 - $199 / hrFreelancer
Services provided
SaaS Playbook is an Email Marketing company. They were founded in 2020, and their services include Email Marketing.
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$5,000+Undisclosed2 - 9
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See all 1 projectsDelta Six Digital, Inc is a digital marketing agency specializing in navigating GoogleAd Grants, website rebuilds, and social media content creation. The company has received 100% positive feedback, with clients praising their dedication and effective collaboration. However, 20% of reviewers noted occasional issues with timeline disconnects in content execution.
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UndisclosedUndisclosed50 - 249La Lucila, Argentina
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See all 1 projectsEncender is a digital marketing company offering services in community management, digital marketing, copywriting, and graphic design. Reviews highlight their commitment to providing excellent service and the positive impact of their work, with 100% of feedback noting their effective project management. However, there is a suggestion to broaden their service offerings for more specialized profiles.
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$1,000+$50 - $99 / hr2 - 9Seattle, WA
Services provided
Headquartered in Seattle, Washington, Entreprov is an Email Marketing company. They provide Email Marketing and CRM consulting and SI and were founded in 2017.
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$1,000+$50 - $99 / hr2 - 9Market Harborough, England
Services provided
See all 2 projectsMetric Connect - Social Media Marketing is a social media marketing company known for its impressive customer service and professional, transparent approach. They consistently deliver projects on time with a focus on content creation and SEO. Reviews highlight their vast knowledge in social media, with 100% of reviewers commending their friendly team and effective client engagement strategies.
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$1,000+$100 - $149 / hr250 - 999Stateline, NV
Services provided
Span Global Services is a midsize Email Marketing company. Launched in 2004, the team provides Email Marketing and Branding.
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$1,000+$100 - $149 / hr2 - 9Las Vegas, NV
Services provided
Revenue Media Group is an Email Marketing company. They specialize in Email Marketing and Web Design and were established in 2016.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsMd Mostakim Billah offers services in Facebook promotion, particularly for comedy clubs. The reviews highlight the company's ability to deliver effective Facebook ads that have doubled benefits for clients. Clients appreciate the quality of service, timely delivery, and the company's professionalism, noting it as a significant factor for choosing Md Mostakim Billah over others.
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$1,000+$25 - $49 / hr2 - 9
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Prime Mail Agency is an Email Marketing company. In Lima, Peru, the team focuses on Email Marketing and CRM consulting and SI.
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$1,000+$50 - $99 / hr50 - 249Leeds, England
Services provided
Founded in 2010, Force24 is a midsize Leeds, England-based Email Marketing company. Their services include Email Marketing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
In california, California, Wayne Flow LLC is a small Email Marketing company. The team specializes in Email Marketing.
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$1,000+Undisclosed10 - 49
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See all 1 projectsHarnessing your largest revenue channel to increase customers, retention, and sales.
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UndisclosedUndisclosed2 - 9Austin, TX
Services provided
See all 1 projectsAlex Wright Web Design and SEO is a company specializing in web design and search engine optimization services. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management and collaborative work environment. The firm's work resulted in a website that runs 100% faster, demonstrating their capability to deliver impactful digital solutions.
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UndisclosedUndisclosed2 - 9
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See all 1 projectsCocopine is a design company specializing in logo development, praised for transforming student concepts into professional branding materials. Feedback indicates a 100% satisfaction rate, with clients highlighting seamless remote collaboration and impressive responsiveness. The company is noted for its ability to meet project goals effectively and deliver quality outcomes.
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UndisclosedUndisclosed2 - 9Charlotte, NC
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See all 1 projectsAsterisk Creative is a specialized digital marketing agency focusing on PPC advertising and SEO services. The reviews highlight their excellent project management skills, transparency, and flexibility in budget management. With positive feedback from all reviewers, many appreciate their detail-oriented approach and ability to connect with higher-quality leads, resulting in enhanced client satisfaction and ongoing engagements.
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$1,000+$50 - $99 / hr2 - 9Akron, OH
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See all 1 projectsADVAN is a digital marketing company specializing in enhancing internet presence and improving search engine rankings. Feedback indicates that 100% of reviewers are satisfied with their services, highlighting their effective strategies and responsive communication. Clients particularly appreciate the timely execution of tasks and clear process updates.
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$1,000+$25 - $49 / hrFreelancer
Services provided
MEGA888 Official Login is an Email Marketing company. They were established in 2012, and their services include Email Marketing.
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$1,000+$100 - $149 / hr10 - 49Swindon, England
Services provided
MailNinja, an Email Marketing company, was launched in 2005. The team offers Email Marketing and CRM consulting and SI and is based in Swindon, England.
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$1,000+$50 - $99 / hr2 - 9
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See all 2 projectsFuturistik Digital Pvt. Ltd. is a web development company known for designing and developing websites from scratch. They received 100% positive feedback, with 100% of reviewers praising their timely delivery and effective communication. Clients commend their ability to meet expectations, though some suggest they proactively offer administrative rights to clients post-development.
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$1,000+< $25 / hr50 - 249
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Content Marketing and Email Marketing company Mailify was founded in 2001. Located in Barcelona, Spain and Barcelona, Spain, the team offers Content Marketing and Email Marketing.
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$10,000+$50 - $99 / hr10 - 49Faisalabad, Pakistan
Services provided
JK Hint is an Email Marketing company launched in 2019. The team offers Email Marketing and is in Faisalabad, Pakistan.
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$1,000+UndisclosedFreelancerChurchill, Australia
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Email Marketing company Plankton is located in Churchill, Australia. The team focuses on Email Marketing.
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UndisclosedUndisclosedFreelancer
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Located in Porvoo, Finland, hakemedia is a small Email Marketing company. The team provides Email Marketing.
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$5,000+$25 - $49 / hr50 - 249Riverside, CA
Services provided
DonWeb is an Email Marketing and IT managed services company. Founded in 2002, their team provides Email Marketing and IT managed services.
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List of the Top 15 Email Marketing Agencies
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$5,000+$100 - $149 / hr10 - 49Tampa, FL
Ability to deliver
34/40.018/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
90% Email Marketing10% Other -
$1,000+$100 - $149 / hr10 - 49Oakland, CA
Ability to deliver
33.6/40.018.8/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
90% Email Marketing10% Other -
$1,000+$100 - $149 / hr50 - 249Grapevine, TX
Ability to deliver
33.2/40.018.8/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
70% Email Marketing30% Other -
$10,000+$100 - $149 / hr50 - 249Singapore, Singapore
Ability to deliver
32.9/40.018.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
55% Email Marketing45% Other -
$5,000+$200 - $300 / hr10 - 49
Ability to deliver
32/40.018.2/20 Reviews9.6/10 Clients & Experience4.2/10 Market PresenceService focus
60% Email Marketing40% Other -
$1,000+$50 - $99 / hr10 - 49Newport, RI
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
90% Email Marketing10% Other -
$1,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
31.3/40.017.6/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
70% Email Marketing30% Other -
$1,000+$100 - $149 / hr10 - 49Staten Island, NY
Ability to deliver
31.1/40.017.2/20 Reviews9.7/10 Clients & Experience4.2/10 Market PresenceService focus
60% Email Marketing40% Other -
$5,000+$150 - $199 / hr2 - 9Saint-Jean-sur-Richelieu, Canada
Ability to deliver
30.9/40.016.2/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
70% Email Marketing30% Other -
$1,000+$50 - $99 / hr2 - 9Denver, CO
Ability to deliver
30.7/40.016.8/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
90% Email Marketing10% Other -
$5,000+$100 - $149 / hr10 - 49Irvine, CA
Ability to deliver
34.8/40.018.4/20 Reviews10/10 Clients & Experience6.4/10 Market PresenceService focus
40% Email Marketing60% Other -
$5,000+$100 - $149 / hr10 - 49L'viv, Ukraine
Ability to deliver
30.3/40.016.4/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
75% Email Marketing25% Other -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Ability to deliver
30/40.017/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
85% Email Marketing15% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Email Marketing80% Other -
$5,000+$100 - $149 / hr10 - 49
Ability to deliver
30/40.016.2/20 Reviews9.7/10 Clients & Experience4.1/10 Market PresenceService focus
70% Email Marketing30% Other -
$1,000+$50 - $99 / hr2 - 9Lostwithiel, England
Ability to deliver
29.9/40.017/20 Reviews9.5/10 Clients & Experience3.4/10 Market PresenceService focus
75% Email Marketing25% Other -
$5,000+$150 - $199 / hr10 - 49Randwick, Australia
Ability to deliver
29.7/40.016/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
100% Email Marketing -
$5,000+Undisclosed10 - 49Hallandale Beach, FL
Ability to deliver
29.4/40.017/20 Reviews8.8/10 Clients & Experience3.7/10 Market PresenceService focus
80% Email Marketing20% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.5/40.017.4/20 Reviews8.9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Email Marketing70% Other -
$5,000+$100 - $149 / hr50 - 249Philadelphia, PA
Ability to deliver
34.6/40.017.4/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
30% Email Marketing70% Other -
$1,000+< $25 / hr2 - 9London, England
Ability to deliver
29.1/40.016.2/20 Reviews9.2/10 Clients & Experience3.7/10 Market PresenceService focus
90% Email Marketing10% Other -
$1,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
38.4/40.020/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
10% Email Marketing90% Other -
$1,000+$100 - $149 / hr10 - 49Seattle, WA
Ability to deliver
29/40.015.6/20 Reviews9.2/10 Clients & Experience4.1/10 Market PresenceService focus
80% Email Marketing20% Other -
$1,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
28.9/40.016.2/20 Reviews8.5/10 Clients & Experience4.2/10 Market PresenceService focus
50% Email Marketing50% Other -
$10,000+Undisclosed2 - 9San Francisco, CA
Ability to deliver
28.9/40.015.6/20 Reviews9.2/10 Clients & Experience4/10 Market PresenceService focus
90% Email Marketing10% Other -
$1,000+$150 - $199 / hr2 - 9Medina, OH
Ability to deliver
32.4/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
50% Email Marketing50% Other -
$1,000+$150 - $199 / hr2 - 9
Ability to deliver
28.6/40.016.2/20 Reviews8.7/10 Clients & Experience3.7/10 Market PresenceService focus
70% Email Marketing30% Other -
$5,000+Undisclosed50 - 249Jackson, WY
Ability to deliver
28.1/40.017/20 Reviews5.8/10 Clients & Experience5.2/10 Market PresenceService focus
65% Email Marketing35% Other -
Undisclosed$50 - $99 / hr50 - 249
Ability to deliver
27.8/40.015.6/20 Reviews7.9/10 Clients & Experience4.3/10 Market PresenceService focus
60% Email Marketing40% Other -
$25,000+$25 - $49 / hr1,000 - 9,999
Ability to deliver
27.5/40.016.2/20 Reviews7.9/10 Clients & Experience3.4/10 Market PresenceService focus
30% Email Marketing70% Other
Email Marketing Agency FAQs
Looking for an email marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an email marketing agency, from pricing and services to results and red flags.
Clutch showcases firms that create automated campaigns, nurture leads, and improve conversions through email based on a proprietary methodology. The top email marketing agencies for 2026 include:
Agencies track metrics like revenue per email, conversion rate, subscriber lifetime value, and list churn. Advanced teams tie email performance back to multi-touch attribution models or customer data platforms so you can see how campaigns influence overall pipeline and retention.
Email marketing agencies are dedicated to helping clients reach their target audience cost-efficiently. If you’re planning to team up with a provider soon, here are some services you can expect:
- Strategy workshops and list growth planning
- ESP migration or platform setup (e.g., Klaviyo, HubSpot, Braze)
- Creative services (e.g., mobile-responsive templates, GIFs, dynamic content)
- Automated sequences (i.e., welcome, cart-abandon, re-engagement, post-purchase)
- A/B testing, personalization, and data analytics
- Deliverability audits and inbox placement fixes
Some firms also bundle paid social retargeting or SMS for a cohesive lifecycle approach. When evaluating prospective service providers, make sure to verify and assess the quality of the work they offer — regardless if you need comprehensive work or focused services.
Clutch data shows monthly retainers range from $2,500 to as high as $15,000 depending on several key factors such as list size, send volume, and service depth. Moreover, hourly rates generally fall between $75 – $150. Ultimately, it depends on what you are looking for – a small business needing two automated flows might spend $5,000 for setup, while an enterprise with millions of contacts could invest $20,000 per month for full lifecycle management and creative testing.
An email marketing company plans, builds, and optimizes campaigns that move prospects through your sales funnel. Their typical responsibilities include audience segmentation, template design, copywriting, automation flow setup, deliverability monitoring, and performance reporting. Instead of juggling creative, technical, and analytical tasks internally, you can outsource to a specialist team that already knows best practices for inbox placement and conversion.
While there’s no flawless service provider, it’s crucial to match with the ideal team to avoid mishaps or costly headaches. Be cautious if a provider has any of the following warning signs:
- Guarantees specific open or revenue numbers (inbox algorithms shift)
- Uses purchased lists or suggests scraping emails
- Lacks transparency on creative ownership or ESP access
- Provides sparse reporting or avoids explaining metrics
- Overlooks compliance requirements like CAN-SPAM or GDPR
- Which industries do you specialize in, and can I see related case studies?
- What ESPs and automation tools are you certified in?
- How do you segment audiences and personalize content?
- What’s your process for improving deliverability?
- How frequently will we review performance metrics together?
- Who owns the creative assets and account data if we part ways?
A freelancer is ideal for one-off template designs or copy tweaks on a tight budget. An agency offers multidisciplinary teams—strategists, designers, developers, and analysts—able to manage end-to-end programs, integrate with CRMs, and scale testing. If your goal is sustainable revenue growth and complex automation, an agency’s broader expertise and bandwidth generally deliver higher long-term ROI.
Finding the right email marketing provider is crucial to your investment’s success. To make sure you don’t feel overwhelmed once you look for potential providers, the first step you should do is clarify your goals (e.g., higher open rates, revenue per send, automation build-out). After that, you can proceed with the following:
- Shortlist agencies with proven results in your industry.
- Review Clutch feedback for communication style, project management, and ROI.
- Request case studies and ask about specific KPIs they improved.
- Evaluate cultural fit, reporting cadence, and tech stack expertise.
- Compare pricing models—flat retainer, percent of revenue, or project-based—and ensure deliverables are clear in the contract.