Once you’ve seen the power of email, you can’t help but believe in it. Over the years, we’ve helped hundreds of e-commerce companies just like yours create consistent revenue through beautiful, effective email marketing design + strategy.
We’ll work one-on-one with you to build some gorgeous, on-brand emails worthy of your e-commerce store and set some silky smooth sales records while we’re at it.
We can help you with:
✔ Email Newsletters + Promos (Promotional Campaigns that actually get you the results and ROI you want for your business)
✔ Email Automation - Sequences - Flows (Abandoned Cart, Browse Abandonment, Post Purchase, Win Back, Welcome - Key flows that maximize your email ROI)
✔ Email Strategy + Consulting - What to send, to which segment/ audience, and when
✔ Klaviyo - Mailchimp - Shopify Set Up (Just getting started or thinking of moving? I've set up hundreds of accounts and can do everything you need to be up and running)
✔ Campaign Management + Optimization (No batch and blasting, carefully select who and when each campaign is going out for maximum results)
✔ Email & Template design ( Only the cleanest, most attractive, highly engaging, mobile-friendly email templates that suit your brand/business and draw the maximum engagement)
✔ Email Marketing audit and review (Ask me for an example of an audit I've completed, find out exactly where to improve, and get a blueprint of exactly where to start)
✔ Segmentation - (Advanced dynamic segmentation, not just standard who bought, etc.)
✔ A/B testing (Thorough split testing to get the perfect send time and content for maximum results)
✔ Product/ Brand Launches on Shopify, WordPress, and Magento (Launching a product soon and need it to go well? I've got you covered)
Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
2 - 9
Locations
Lostwithiel, England
Year founded
Founded 2017
1 Locations
Lostwithiel , England
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
Silk Email is praised for providing good value for cost with competitive pricing fitting various budgets. Clients report significant ROI improvements, effective project management, and high-quality designs, reflecting a strong alignment between cost and delivered value.
Several clients mention that Silk Email offers good value for cost. Their services are described as cost-effective, delivering substantial returns on investment.
High Client Retention
The high client retention rates mentioned in reviews suggest that Silk Email builds strong, lasting relationships with their clients, who continue to engage their services over the years.
Significant ROI and Performance Improvements
Several reviews report significant improvements in key metrics like open rates, click-through rates, and conversion rates. Clients have seen substantial increases in revenue and ROI from their email marketing efforts.
Creative and Strategic
Clients appreciate Silk Email's creative and strategic approach to email marketing. They offer innovative ideas and strategies that help improve engagement and drive conversions.
Boost in E-commerce Metrics
Reviews note significant improvements in e-commerce metrics such as traffic and sales due to Silk Email's efforts. These boosts are a testament to their effective email marketing strategies.
Email & SMS Campaign Mgmt for Watch & Accessories Retailer
Email MarketingGraphic Design
$10,000 to $49,999
Mar. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’ve always delivered and done so well."
Jun 3, 2024
President, Watch & Accessories Retailer
Matt S
Retail
Hialeah Gardens, Florida
1-10 Employees
Online Review
Verified
Silk Email manages the email flows of a watch and accessories retailer. The team’s tasks include creating, designing, and sending the client’s monthly email campaigns and providing SMS program support.
The client is pleased with Silk Email’s work, which meets expectations. The team is highly professional and creates top-notch content. Their eye for detail is commendable, and their resources offer valuable insights. Moreover, they’re responsive and capable of delivering last-minute requests.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of a watch and accessories retailer.
Describe what your company does in a single sentence.
We are a direct to consumer watch and accessories retailer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
To manage and optimize our email flows.
To create, design and send our monthly email campaigns.
To provide overall support for our SMS programme.
SOLUTION
How did you find Silk Email?
Online Search
Why did you select Silk Email over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Silk Email were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Silk Email manages our monthly email & SMS campaign as well as optimizing and managing our regular flows.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Silk Email have been extremely professional to work with. They create top-notch content and have an eye for detail. We have found them to be a great partner and value their input strongly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. They’ve always delivered and done so well. They respond in a timely manner to any last-minute requests and have always been happy to help even for 'out of scope' items.
What was your primary form of communication with Silk Email?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The most impressive thing to us is their ability to take on almost any challenge and come with a solution. The solution might require a bit of back and forth from our side but they always get it done. We're always happy with the output and they never stop until we are. We can't really ask for more than that!
Are there any areas for improvement or something Silk Email could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Graphic Design & Email Marketing for Pet Accessories Company
"What impresses me most about Silk Email is their exceptional ability to create beautifully aesthetic designs."
May 31, 2024
CEO, Doodle Couture, New York
Lauren Ephrat
eCommerce
New York City, New York
1-10 Employees
Online Review
Verified
Silk Email provides email marketing and graphic design services for a pet accessories company. The team has designed email templates and created multiple email flows for customer retention on Klaviyo.
Silk Email’s work has led to a rise in the client's email open rates from 15%-25%, and click-through rates have risen from 2%-6%. The client has seen a 20% increase in their sales, and the team delivers work on time. Silk Email has quick and efficient communication with the client via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Doodle Couture, New York
Describe what your company does in a single sentence.
Monitor and pet accessories.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
Create multiple email flows for customer retention on Klaviyo
Manage and optimize my Klaviyo account
Design weekly email campaigns
SOLUTION
How did you find Silk Email?
Online Search
Why did you select Silk Email over others?
High ratings
Company values aligned
How many teammates from Silk Email were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I recently hired Silke Email to manage the email marketing for my brand, Doodle Couture, which specializes in modern, stylish pet accessories for dogs. The scope of their work was extensive and covered several key areas to enhance our email marketing efforts.
First, Josh took the time to understand our brand identity and target audience. They conducted a thorough analysis of our existing email marketing strategies and identified areas for improvement. This initial step was crucial in ensuring that the campaigns they designed were aligned with our brand's voice and aesthetic.
Silke Email's team then designed visually appealing email templates that captured the essence of Doodle Couture. They created a cohesive look and feel that matched our website and social media presence, ensuring brand consistency across all channels. The designs were modern, stylish, and perfectly suited to our audience of pet owners who appreciate high-quality, fashionable accessories for their dogs.
In addition to the design work, Silke Email set up comprehensive email flows that automated various aspects of our customer communication. These flows included welcome sequences for new subscribers, abandoned cart reminders, post-purchase follow-ups, and targeted promotional campaigns. Each flow was meticulously crafted to maximize engagement and drive conversions, with personalized content and dynamic product recommendations tailored to individual customer behaviors and preferences.
Silke Email also handled the copywriting for all our email campaigns. Josh created compelling and on-brand content that resonated with our audience. They emphasized the unique selling points of our products, shared customer testimonials, and highlighted special offers and new arrivals in a way that felt natural and engaging.
Moreover, Silke provided detailed analytics and reporting on the performance of our email campaigns. They tracked key metrics such as open rates, click-through rates, and conversion rates, offering valuable insights into what was working and where there was room for improvement. Their data-driven approach allowed us to continually refine our strategies and achieve better results over time.
Overall, Josh and his team has been instrumental in elevating our email marketing efforts. Their expertise in design, automation, copywriting, and analytics has helped us build stronger relationships with our customers and significantly boost our sales. I highly recommend Silke Email to any business looking to enhance their email marketing strategy and drive meaningful results.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Working with Silke significantly improved our email marketing. Here are the key measurable outcomes:
Increased Open Rates: Our open rates rose from 15% to over 25%, thanks to compelling subject lines and preview text.
Higher Click-Through Rates (CTR): CTR improved from 2% to 6%, driven by engaging content and effective calls-to-action.
Enhanced Conversion Rates: We saw a 20% increase in sales from email campaigns due to targeted and timely messages.
Reduced Cart Abandonment: Cart abandonment rates decreased by 15%, recovering more sales with timely reminders and incentives.
Growth in Subscriber List: Our email list grew by 30% through effective lead generation and engaging welcome sequences.
Improved Customer Retention: Repeat purchases increased by 25% due to personalized recommendations and post-purchase follow-ups.
Higher ROI: The ROI for our email marketing improved, with a return of $45 for every dollar spent, up from $30.
These outcomes highlight Silke Email’s significant impact on our email marketing success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Deliverables were always achieved on time and communication was quick and effective.
What was your primary form of communication with Silk Email?
Email or Messaging App
What did you find most impressive or unique about this company?
What impresses me most about Silk Email is their exceptional ability to create beautifully aesthetic designs that perfectly capture the essence of Doodle Couture. His proactive understanding of our brand messaging was remarkable, allowing him to craft emails that required little to no revisions once delivered. This efficiency, combined with his design talent, made our collaboration both seamless and highly effective.
Are there any areas for improvement or something Silk Email could have done differently?
"They always go above and beyond to accomplish our requests and concerns."
Aug 24, 2023
CEO, Marketing Agency
Trevor Anderson
Advertising & marketing
Miami, Florida
11-50 Employees
Online Review
Verified
A marketing agency hired Silk Email to enhance their email marketing efforts. The team is responsible for Klaviyo email design and management, graphic design support, and campaign planning.
The client has seen an 800% YOY revenue increase, much to the client's delight. The team is highly communicative and proactive from a workflow standpoint, and internal stakeholders are particularly impressed with Silk Email's creativity and leadership skills.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of the company.
Describe what your company does in a single sentence.
We are a marketing agency serving clients in the United States and abroad in 360 degree marketing services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
Expertise in Klaviyo
Email Design & Management
Graphic Design Support & Campaign Planning
SOLUTION
How did you find Silk Email?
Referral
Why did you select Silk Email over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from Silk Email were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Josh and the team at Silk have been amazing creative partners to us and our clients. Silk Mail has helped to enhance the email marketing efforts of over 10+ companies that we work with and has provided in-depth support throughout every step of the way. We're grateful for their expertise.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We've seen significant improvements to many of our clients revenue attributed to email, including a 800% year over year lift for one of our clients and additional revenue generated in the hundreds of thousands. We have very engaged email lists and content subscribers enjoy receiving.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very good with project management and communication. Always deliver on time, only delays come primarily from us now getting back to them quickly enough. They always go above and beyond to accomplish our requests and concerns.
What was your primary form of communication with Silk Email?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Josh is a great leader, creative, and has knowledgable subject matter experts under him supporting every step of the way. They are true experts in email communications & making creative that is engaging, educational, and entertaining.
Are there any areas for improvement or something Silk Email could have done differently?
There's nothing they need to improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email & SMS Marketing Campaign for Online Menswear Brand
AdvertisingOther Digital Marketing
Less than $10,000
Dec. 2020 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are very professional and respectful, and they clearly take pride in what they do."
Apr 4, 2022
Owner, Weston Jon Bouchér
Weston Jon Bouchér
Retail
San Diego, California
1-10 Employees
Online Review
Verified
Silk Email runs an email & SMS marketing campaign for an online menswear brand. They create Klaviyo flows such as winback and abandoned cart. They also produce campaign layouts and graphics.
Thanks to Silk Email, flows and SMS performance have significantly improved. Despite the client's small and early subscriber base, the campaigns have done reasonably well. The team has shown excellent communication and attention to detail. They have been a professional and respectful team.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner of an online menswear brand that offers premium sweaters, tees, jeans and accessories.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Silk Email, and what were your goals?
I wanted to vastly improve my email and SMS subscriber conversions and signups using the Klaviyo platform and beyond.
SOLUTION
How did you select this vendor and what were the deciding factors?
Silk had a great deal of experience working with established brands and a plethora of positive reviews on the Upwork platform.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
First they started with creating effective klaviyo flows such as winback, abandoned cart and so on. Then they started creating very aesthetically pleasing campaign layouts and graphics. Once I told them exactly what I wanted the campaigns to look like, in order to be on brand, they nailed the approach and have ever since. They've also introduced several ideas to increase conversions over the years as well as incorporated SMS campaigns.
How many resources from the vendor's team worked with you, and what were their positions?
I enjoyed that it has been a very seemingly small and personal team. On the surface it appears that I am working with the owner and one other trusted colleague.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are still in the process of tweaking and adjusting but I can absolutely say that the flows and SMS have definitely performed well. The average campaign has done fairly well considering how small my subscriber base is this early in the company's lifespan.
How effective was the workflow between your team and theirs?
Communication is great and their attention to detail saves me from correcting their work.
What did you find most impressive or unique about this company?
They are very professional and respectful, and they clearly take pride in what they do. They also seem to want to grow and evolve as needed to stay ahead of the curve in the email marketing world.
Are there any areas for improvement or something they could have done differently?
I would like to see initiative and an even more diligent effort to audit each month and discuss areas that could be improved upon when klaviyo numbers could be higher.
RATINGS
4.5
"I am close to 5 full stars once conversions per campaign increase a bit more. Still very happy though!"
Quality
5.0
Service & Deliverables
"Great eye for design"
Schedule
5.0
On time / deadlines
"Simple"
Cost
5.0
Value / within estimates
"I believe it's fair for the value"
Willing to Refer
5.0
NPS
"I already have. Happy to. They do good work.
Email Marketing for Bath & Body Product Manufacturer
Content MarketingOther Digital Marketing
$10,000 to $49,999
Aug. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are most impressed with Silks Email's ability to complete the deliverables and follow through."
Mar 31, 2022
President, The Midwest Sea Salt Company Inc.
Anonymous
Beauty & Cosmetics
West Chester, Ohio
11-50 Employees
Online Review
Verified
A bath & body product manufacturer collaborates with Silk Email to establish their email marketing presence. They send their proposed content monthly based on the list of topics the client has requested.
Silk Email's email marketing campaigns have provided the client with a consistent revenue stream. They don't only offer high-quality content, but they also deliver successful results. The client has been working with them for more than two years, which is a testament to their impressive service.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the president of The Midwest Sea Salt Company Inc. and our company manufactures bath & body products.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Silk Email?
We wanted to create an email marketing presence with our customer base of more than 80,000 clients on a regular basis that was consistent and on-brand. Silk Email enables us to project a professional image while also keeping our company in the customer's inbox with deals, offers, and updates.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched online for a marketer after trying to do it ourselves for over a decade. We just were not happy with the results we were producing visually and we needed an expert. Silk Email gave us a good pitch and impression so we gave him a shot and we are so glad we did.
Describe the project in detail and walk through the stages of the project.
After our initial meeting Silk email recommended based on the volume of emails we had that Klaviyo would be a better fit for our needs than the current service we were using. They set up our new Klaviyo account and transferred everything over and began creating content. We have been working with them for over 2.5 years and they have created more than 150 email campaigns during this time.
How many resources from the vendor's team worked with you, and what were their positions?
We have worked with Josh for the most part and on occasion, he is assisted with certain aspects of creating campaigns for us.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our main goal for Josh was to make sure we covered every holiday and event that may be important to our clients. Our clients are very price sensitive so creating campaigns that offered discounts has provided a consistent revenue stream that far exceeds the cost of creating the campaigns with Silk Email.
How effective was the workflow between your team and theirs?
At this point we are pretty hands-off with our campaigns as Silk Email is pretty in tune with our message and branding. We give them a list of emails we want to be sent at the beginning of the year and they send monthly approvals for the proposed content for each month. It is pretty seamless.
What did you find most impressive or unique about this company?
We are most impressed with Silks Email's ability to complete the deliverables and follow through. With a sea of freelancers online, you will find more often than not, that they cannot deliver successful results. We were pleasantly surprised
Are there any areas for improvement or something they could have done differently?
No, none at all.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing & Graphic Design for Beauty Company
Email MarketingGraphic Design
$50,000 to $199,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their work has increased metrics all across the board."
Jun 4, 2024
CEO, Beauty Company
Ngozi O.
Beauty & Cosmetics
Washington, District of Columbia
1-10 Employees
Online Review
Silk Email handles a beauty company's email marketing efforts. They're tasked with developing and implementing an email strategy and creating email designs.
Silk Email's work has garnered positive results that meet the client's expectations. The team manages their tasks well, provides reliable support, and communicates through email and messaging apps. Above all, the client is impressed with the team's design expertise and robust strategies.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO
Describe what your company does in a single sentence.
We are a premium hair solution for women who want to look and feel beautiful.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
Engage
Grow
SOLUTION
How did you find Silk Email?
Other
Why did you select Silk Email over others?
Other
How many teammates from Silk Email were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Email Strategy, Design, and Implementation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their work has increased metrics all across the board.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
10/10 Project management from the support team.
What was your primary form of communication with Silk Email?
Email or Messaging App
What did you find most impressive or unique about this company?
Design+ Strategy
Are there any areas for improvement or something Silk Email could have done differently?
We're very niche so its hard to support with the content strategy and copy side of things, but they offer up a ton of suggestions based on their strategic thought leadership/experience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Working with Silk Email has been a game changer for my brand's owned marketing efforts. Our brand has very specific design needs and Josh is able to effortlessly achieve all of them. As a content heavy brand that doesn't run a ton of promotions, having the right email partner is VERY important for us. Between the strategic thought leadership, elevated designs, and strong project management of the Silk Email team, they have been the most ideal partner for our brand.
Email Marketing & Graphic Design for E-Commerce Company
Email MarketingGraphic Design
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're open to new ideas and require minimal instructions to create amazing work."
Jun 4, 2024
Manager, Xpand Inc
Anonymous
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
Verified
Silk Email manages an e-commerce company's email marketing initiatives. Their work involves monthly email designs and revisions, email flow automation, and email platform management.
Silk Email's support has successfully boosted the client's email open and conversion rate, meeting expectations. The responsive team is always ahead of schedule and open to new ideas. Their quick turnaround time, ability to work with minimal supervision, and excellent design work stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Xpand Inc
Describe what your company does in a single sentence.
Xpand improve lives by creating innovative products centered around performance, comfort and style.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
Email Design
SOLUTION
How did you find Silk Email?
Referral
Why did you select Silk Email over others?
High ratings
Company values aligned
How many teammates from Silk Email were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Monthly Email designs / Revisions
Active management in our Klaviyo/Sendlane email platform
Email flow automation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Email open rate
Email conversion rate
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very Responsive
Always able to design emails ahead of schedule and get approval for it to be scheduled to launch
They're open to new ideas and require minimal instructions to create amazing work
What was your primary form of communication with Silk Email?
Email or Messaging App
What did you find most impressive or unique about this company?
Quick turnaround on email designs
Ability to take rough ideas/concepts and turn them into well articulated full-fledged emails
Are there any areas for improvement or something Silk Email could have done differently?
n/a.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing & Graphic Design for Jewelry Store
Email MarketingGraphic Design
Confidential
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their professionalism, creativity, and expertise are impressive."
Jun 4, 2024
Manager, Yates & Co Jewelers
Ashton Yates-Woolley
Retail
Modesto, California
1-10 Employees
Online Review
Verified
Silk Email provides ongoing email marketing services for a jewelry store. The team is responsible for email graphic designs, A/B testing, subscriber optimization, and overall marketing management.
Thanks to Silk Email's efforts, the client has seen an increase in their email marketing ROI. Moreover, the client has been able to keep their marketing schedule with Silk Email's help. The team meets the client's goals and is professional and accommodating to any changes and last-minute ideas.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Yates & Co Jewelers
Describe what your company does in a single sentence.
Jewelry store & custom designs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
Email Marketing
SOLUTION
How did you find Silk Email?
Online Search
Why did you select Silk Email over others?
High ratings
Good value for cost
Good eye for design
Describe the scope of work in detail. Please include a summary of key deliverables.
Needed ongoing assistance with email marketing including the full email graphic designs, A/B testing, subscriber optimization and overall email marketing management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have seen an increase in our email marketing ROI. Plus, with the help with Silk Email we have been able to keep to our marketing schedule.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Since working with Silk Email, we have been able to successfully meet our email marketing goals and have had an ROI increase. Very professional company and always accomodating to any changes, requests and last minute ideas. Highly recommend working with this company.
What was your primary form of communication with Silk Email?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their professionalism, creativity, and expertise are impressive.
Are there any areas for improvement or something Silk Email could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Flow & Campaign Development for Dog Clothing Store
Email Marketing
Less than $10,000
Aug. 2023 - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Silk Email's graphic design was superb and totally fits our company's vibe."
Jun 3, 2024
President, Pittie Clothing Co.
Erin C
eCommerce
Lisle, Illinois
1-10 Employees
Online Review
Verified
Silk Email set up email flows and launched email campaigns for a dog clothing store. The team was tasked with improving the client's open rates and click-through rates with these efforts.
Silk Email's great work aligned with the client's company vibe and resulted in improvements in their open rates, click-through rates, and conversion rates. The team consistently delivered items on time and maintained excellent communication through email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Pittie Clothing Co.
Describe what your company does in a single sentence.
We sell clothing for Pit bulls and their owners.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
Email flows & Campaigns
SOLUTION
How did you find Silk Email?
Online Search
Why did you select Silk Email over others?
High ratings
How many teammates from Silk Email were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Set up a bunch of email flows through Klaviyo, as well as helped launch some email campaigns. We also focused on improving open rate and click rate.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Open rates
Click rate
Conversion rate
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, communication was great and they always delivered items on time.
What was your primary form of communication with Silk Email?
Email or Messaging App
What did you find most impressive or unique about this company?
Silk Email's graphic design was superb and totally fits our company's vibe.
Are there any areas for improvement or something Silk Email could have done differently?
Not that I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing for E-Commerce Company
Email Marketing
$10,000 to $49,999
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They facilitate incredible communication."
Jun 3, 2024
CEO, E-Commerce Company
Anonymous
eCommerce
Orlando, Florida
11-50 Employees
Online Review
Verified
Silk Email provides email marketing services to an e-commerce company. The team designs the client's email flows and weekly email newsletters to improve their KPIs.
Silk Email has helped the client increase conversions and KPIs. The team delivers excellent work and communicates effectively through email, messaging apps, and online meetings. Overall, the client is satisfied with Silk Email's performance as an email vendor.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
Run several e-commerce brands.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Silk Email to accomplish?
Design new email flows
Design weekly email newsletters
Improved our email KPIs
SOLUTION
How did you find Silk Email?
Referral
Why did you select Silk Email over others?
High ratings
Good value for cost
Referred to me
How many teammates from Silk Email were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Solid, ongoing email newsletter consultation and design.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Higher conversions.
Better KPIs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, excellent, excellent work. Hands down best email vendor we have worked with.
What was your primary form of communication with Silk Email?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They facilitate incredible communication.
Are there any areas for improvement or something Silk Email could have done differently?
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
