One 10 Media

Introduce your business and what you do there.

I am the marketing director at Wasatch Covers, and we have six other brands.

What challenge were you trying to address with One 10 Media?

We needed assistance with social media marketing and email marketing. We had been with another agency for about five years, and the partnership was fine, but we weren’t seeing the success we were looking for. There was a lot of turnover among account managers, so we wanted to engage a smaller agency that felt like more of a partner.

What was the scope of their involvement?

We began the onboarding process, and One 10 Media assigned us account managers for our email and social media marketing efforts separately. They created new email templates for us and set us up for automation across all our brands. As for social media, they helped us with LinkedIn and Facebook. They also created and posted assets and responded to social media comments.

What is the team composition?

We worked with two account managers, and their support team and designers would join our biweekly calls as needed. 

How did you come to work with One 10 Media?

I did a lot of research and found One 10 Media on Clutch. We met with Mike (CEO), and the team ran us through some pitches, and we felt they were the right partner for us.

How much have you invested with them?

We have invested about $45,000 in the partnership.

What is the status of this engagement?

We began working with One 10 Media in January 2022, and the engagement is set to end in August 2022.

What evidence can you share that demonstrates the impact of the engagement? 

They increased our overall impressions and improved our ROI by 15% regarding conversions. We also saw a 10% uptick in sales resulting from email marketing. 

How did One 10 Media perform from a project management standpoint?

Both of our account managers were great to work with. They sent us weekly Loom videos with account updates, and we had biweekly and ad-hoc calls via Zoom. They always met deadlines and adapted to our timelines as our business changed and grew. We used Asana to manage the project and Slack to communicate. 

What did you find most impressive about them?

Mike’s involvement was the best part of working with them. One 10 Media developed a unique approach to marketing that aligned with our goals. He has a lot of experience and was involved in our marketing strategy throughout the project. 

One 10 Media was very detail-oriented and gave our partnership the focus we were looking for. With the other agency, we felt like our account got lost among hundreds of others, and One 10 Media took the time to learn about our business and understand what we were looking for, which was great. 

Are there any areas they could improve?

We understand that there will always be mistakes when working with agencies. There was a small hiccup at the beginning of the project due to a language barrier. Our products are quite niche, and the industry language is very specific, so it was just a minor misunderstanding, and One 10 Media rectified the situation immediately.

Introduce your business and what you do there.

I’m the CEO of a D2C wedding apparel brand. We sell bridesmaid dresses, wedding dresses, and accessories.

What challenge were you trying to address with One 10 Media?

We were generating quite a few leads, and we needed to nurture them — follow-up with them via email, in this particular case.

What was the scope of their involvement?

We use a tool called to collect email addresses via giveaways or other opt-ins, and I needed someone to build out email sequences. These sequences have to look like they’re coming from an actual person — while they’re truly automated — and they have to include a sales pitch.

We directed them as to the type of content that generally works with our consumers. We laid out what content should be in each step of the sequence, and then they wrote the email, set up the automated technology, and tested the result.

What is the team composition?

I worked with Mike (Founder) for a lot of the communication originally, and now I work with Jasper (Lead Email Marketer). There was also a third resource for a time.

How did you come to work with One 10 Media?

I found them through an e-commerce digital group that I’m a part of. They were recommended to me by someone in the group.

Mike’s team was one of the only groups I found that understood what I was looking for with minimal explanation.

How much have you invested with them?

I’ve spent around $15,000 with them.

What is the status of this engagement?

We’ve been working together since April 2020. I don’t have a lot of stuff that needs to get done all the time, but I’ll definitely continue working with them when I have the need.

What evidence can you share that demonstrates the impact of the engagement?

Their sequencing work was part of our larger lead generation system, so it’s hard to attribute specific results to their work. We’ve been growing between 50%–100%, and I assign a good amount of credit to One 10 Media. This has been our biggest year ever, and a number of teams have contributed to that.

Their quality is really great, and their sequencing shows off their slick understanding of how to build email marketing campaigns. I haven’t found anybody else that can do that to the degree that they can.

How did One 10 Media perform from a project management standpoint?

We didn’t use any tools — email sufficed for us, and that’s the same for most similarly sized operations.

What did you find most impressive about them?

They really know what they’re talking about. I don’t work with companies that don’t understand e-commerce well. In most companies, you’re dealing with someone who can use the tool but lacks an understanding of the marketing and sales steps that come afterward. The email sequences can’t only function well; it has to deliver results based on what the customers are looking for.

Are there any areas they could improve?

One advantage to working with a bigger company would be that they sometimes have project management software that shows progress in various aspects of the project. This would help me with accountability, as I’m very busy. It’s difficult to keep up with everything internally, so we’re trying to move away from email and Google Docs.

What would be a good upcharge for One 10 Media, and a good service for their customers, is to offer an ongoing review and maintenance plan. I noticed certain emails and aspects of their campaign working more effectively than others after the initial work, but there wasn’t a pathway to modify the sequences. It would make more sense for them to review the work and then make modifications.

Do you have any advice for potential customers?

I have the same philosophy with all contractors: they aren’t going to solve all your problems. They’re going to solve the problem they’re designed to solve. When I work with a contractor, I consider them an extension of my team, and I would say that you have to provide them with the necessary resources to get the job done. You have to explain the business, the product, the process, and how the whole customer journey works. That way, the contractor is able to accomplish the tactical and technical parts of the job that you’re hiring them for. Don’t just tell them to fix your email campaigns; they can’t fill in all the gaps themselves.

Introduce your business and what you do there.

I’m the owner of a men’s grooming product company. I’m also the owner of a real estate investing education company.

What challenge were you trying to address with One 10 Media?

We initially hired One 10 Media to work on our grooming company. After having success with that, we hired them to work on our investing education company.

What was the scope of their involvement?

With our grooming company, One 10 Media helped with online advertising, specifically through Facebook. They also set up and ran online traffic through Facebook Ads and managed our online compaigns.

For our other company, they built out the entire online platform, including the sales pages and funnel. They’re also going to build out and manage the entire advertising campaign and schedule.

What is the team composition?

I initially worked with Mike (Owner), but for the second project, I worked with three teammates.

How did you come to work with One 10 Media?

Mike had done some consulting work for another company that I knew of. I asked them who their partner was, and they told me it was One 10 Media.

How much have you invested with them?

For the first project, we spent $2,000–$3,000. For the second project, our contact is about $55,000 with an ongoing engagement of a couple of thousand dollars per month.

What is the status of this engagement?

For the grooming company, we began working with them in January 2020, and for our real estate investment education company, we began working with them in August 2020. Our engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

The quality of service has been fantastic. Mike and his team have been very responsive. We got exactly what we asked for, and everything has been returned in a very timely manner.

Most importantly, the outcome has been far better than I expected. Not only did they build a good product, but they’ve gotten better results than I anticipated.

How did One 10 Media perform from a project management standpoint?

We communicate via text, phone calls, email, and Asana. They've been great and haven’t missed any deadlines. I would rather have quality work than push deadlines, so we talked to them about what a good pace would be so that we’re not rushing but still getting work done in a timely manner. We set timelines and they’ve met every single one.

What did you find most impressive about them?

The results are great. The working relationship is great, but I really appreciate what they’ve done for my company. 

Are there any areas they could improve?

No, there’s nothing that I was disappointed or frustrated with. 

Do you have any advice for potential customers?

Make sure that you’re clear and upfront with your expectations so that the scope of work is correct. No matter who you’re working with, there’s a tendency for feature creep or additional work that gets thrown in later.

I didn’t experience that with One 10 Media because I made sure that we both had a good understanding of what needed to happen. They were able to create a very good outline of the scope of work.

Introduce your business and what you do there.

I’m the founder and CEO of Pickup Sports, a startup that sells sports starter kits for kids and virtual coaching.

What challenge were you trying to address with One 10 Media?

Because we’re a new company, we wanted a solution for better marketing and advertising. We worked with them briefly before hiring them on an ongoing basis.

What was the scope of their involvement?

One 10 Media helps us with our digital advertising, digital marketing, and email marketing.

What is the team composition?

We work with two teammates, including Mike (Owner) and Sergio (Media Buyer).

How did you come to work with One 10 Media?

I found them through Upwork. 

How much have you invested with them?

We’ve spent about $15,000.

What is the status of this engagement?

We began working with them in March 2020, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The quality has been excellent. We have a challenging case in that we’re a small company, and One 10 Media has helped us figure out our messaging, which requires a lot of experimentation and testing. 

How did One 10 Media] perform from a project management standpoint?

We have a weekly call, and we also communicate via email. So far, the team has met every deadline. 

What did you find most impressive about them?

My favorite part about working with them is the phone calls. One 10 Media really dives deep into what has worked in the last week, the specifics of the ads, and how we can improve our strategies. 

The calls have informed me about our business and what messaging actually works. I can take that information and apply it to other areas I might not be working on with them. I enjoy the feedback and doing those weekly calls where we strategize.

Additionally, Mike does a good job of finding experts when we need extra help. For example, when some of our ads weren’t performing well, he found a copywriter to fix the wording and get that done. He also found a graphic artist.

Are there any areas they could improve?

Nothing jumps to mind right away. At first, we weren’t getting an ROI on our ads, which made me want to jump ship. If anything, maybe One 10 Media could’ve done a better job of talking me through the process. When we finally talked about it, it helped a lot.

Do you have any advice for potential customers?

Go ahead and give them a try. Start with a small project to see if they’re the right fit. It’s good to have an understanding of whether or not you’d work well together and wether or not they understand what you’re selling. They’re worth a shot because they have a lot of expertise. 

Introduce your business and what you do there.

I’m the owner of an e-commerce company that sells men’s fashion goods.

What challenge were you trying to address with One 10 Media?

We were looking to switch providers because we were having issues with our previous partner, and we came across One 10 Media.

What was the scope of their involvement?

One 10 Media handles our content and media buying. They take care of our Facebook and email marketing. The team also does blog copywriting. 

What is the team composition?

I regularly work with 4¬–6 people, including an account manager, Facebook strategist, and email strategist.

How did you come to work with One 10 Media?

One 10 Media was recommended by acquaintances of mine who are big in the media buying space. 

How much have you invested with them?

We pay $4,500 per month.

What is the status of this engagement?

Our work together began in May 2020, and we’re still working together.

What evidence can you share that demonstrates the impact of the engagement?

The service is excellent. They’re very responsive and transparent about what they’re doing. They’re able to manage a bit of an opaque industry, so to have a partner that is quick to respond and easily workable is great.

How did One 10 Media perform from a project management standpoint?

They’re perfect at scheduling and meeting deadlines. I’m not great at meeting deadlines they need, but they’re very good. Everything is scheduled through Asana, and they keep to it quite well. We communicate via email and Slack.

What did you find most impressive about them?

The communication is a big part to me.

Are there any areas they could improve?

Not really. The only problem I was expecting was during the transfer from the previous service provider, but they were excellent in managing that and getting it done. There haven’t been any issues.

Any advice for potential customers?

Be clear with what your expectations are going in, and use that as a benchmark.

Please describe your company and your position there.

I am the director of a direct to consumer e-commerce brand that sells clever cleaning systems for the more difficult cleaning jobs around the home.

For what projects/services did your company hire One 10 Media?

Our goal is to build an international brand that is recognised for top quality, high performing products with superior customer service within the home cleaning space. To make this happen we hired One 10 Media to manage and scale our advertising accounts across Facebook, Instagram and Google. Since then, we have hired them to build chatbot flows and conduct advanced a/b split test on our product pages. All resulting in a dramatic increase in ROAS for our business.

What were your goals for this project?

Our main goals for this project were to increase sales & increase retention for our ecommerce store. Knowing our ad campaigns are in such good hands gives us the opportunity to work on and test other products that we want to add to our product lines in the future. It's a win-win.

How did you select this vendor?

After listening to marketing podcasts for many years I had an idea who the top media buyers were in the industry. So I reached out and asked if any one of these top media buyers knew of an agency that would be a great fit for our company. The rest was history, One 10 Media was highly recommended from the best. This made what is usually a tough decision for a business to make into a no brainer.

Describe the scope of their work in detail.

After hiring Mike and his team to manage our ad accounts. The first thing we did was organize a discovery call where I outlined how our Facebook Ad account was currently set up. During this call is when I first met Sergio a highly talented and knowledgeable media buyer. Once Mike and Sergio understood how our account was structured they got onto improving the Ad account structure to capture sales at every step of the sales funnel and they haven't stopped optimizing our campaigns since. Leading to a surge in daily site visitors and as a result lots of conversions.

What was the team composition?

Mike has a number of highly & uniquely skilled digital marketing professionals within his agency. We have personally found the team to be highly educated in the following services. Advanced Media Buying, Advanced Emai Marketing, Advanced Chatbots, Advanced Analytics, Advanced A/B split tests.

Can you share any outcomes from the project that demonstrate progress or success?

Since working with One 10 Media our success as a company has skyrocketed. The first thing I want to point out is how consistent our daily sales are. For example, as of writing this in May 2020, we are seeing a daily ROAS over 5X, the highest day being 8.2 ROAS. Incredible! I also want to point out, as a result, our brand awareness has increased dramatically resulting in an increase in customer messages saying our product has been highly recommended by friends and family which is awesome.

How effective was the workflow between your team and theirs?

The first thing you notice when working with One 10 Media is their level of customer care and knowledge. Each week we take a 40-minute Zoom call to discuss that past 7 days results, plus recommendations we both think could improve our e-commerce goals. Like Mike pointed out to us, an e-commerce store is like a boat full of holes. So each week we are working together to plug these wholes and as a result, our sales and profits are increasing. By plugging wholes I mean Mike is very knowledgeable about what software to use where so we are not wasting time and money running inferior software tools in our business saving us a lot of money running the wrong tools.

What did you find most impressive about this company?

I think as an eCommerce store owner finding a company that truly understands the industry can be hard to find. So what I find most impressive is that Mike and One 10 Media were introduced to us by online marketing experts and since working with them, they've proven that they are one of the best digital marketing agencies in the game.

Are there any areas for improvement?

I can't think of anything : ) Great customer service Great Software Knowledge Experienced Team Awesome guys Great clear pricing structure it's all good!

Introduce your business and what you do there.

I’m the owner, life coach, and weight coach of Fit to Fittest. I coach women on how to lose weight.

What challenge were you trying to address with One 10 Media?

I needed a company to help me with my social media, specifically putting together a Facebook funnel.

What was the scope of their involvement?

One 10 Media worked on my social media presence, putting together all the stages of the Facebook funnel. I didn’t have a landing page yet nor autoresponders for my email list, and they set up everything from scratch, suggesting which email management system to use. I did all the signing up, but they took the reins after that, having full access to my Facebook and Vimeo accounts. They handled it all, which was really nice.

They created ads on Facebook as well as everything else that goes along after clicking on the ad itself. One 10 Media also chose which photos to use while monitoring the responses that the ads were getting and tweaking things along the way when certain things weren’t working. The whole process lasted about a month.

What we did was a combination of using my voice but also using what they thought would attract people most. One 10 Media wrote most of the copy both in the Facebook Ads and in the email responders because I don’t have a clue about that kind of stuff. They got across what I wanted to say in a way that was better for that kind of purpose.

What is the team composition?

I worked with One 10 Media's founder and digital marketing manager.

How did you come to work with One 10 Media?

I found them on Upwork.

How much have you invested with them?

We spent $2,500 on their work.

What is the status of this engagement?

We started working together in September until October 2019.

What evidence can you share that demonstrates the impact of the engagement?

One 10 Media was great and they over-delivered, surpassing my expectations. I received an impressive service at an affordable price range, and I was very impressed with the amount of follow-up. I never thought I was going to find anyone that would handle all of this work for me within that price range. Overall, their work as very professional and it was nice having two people in charge of my project.

I got about 100 people to opt into the funnel, but I haven’t had any direct sales from it. However, its purpose was to get email addresses and not generate sales. I have a solid email list now and have gotten more likes on my Facebook page. For the very first ad we put out, the cost per lead was at $15 and One 10 Media got it down to $6 a lead, which was pretty awesome.

Having them teach me a lot of this stuff along the way was huge. Going forward, if I want to create my own ads, it’s already set up for me. I just renewed my contract with them because there’s another project that I want to carry out.

How did One 10 Media perform from a project management standpoint?

They met with me once a week to go over everything. One 10 Media is really good about staying in touch to keep me updated.

What did you find most impressive about them?

From the very beginning to the very end, they continued to impress me. The reason that I hired One 10 Media was because of how they presented themselves from the start and they’ve remained consistent. That’s why I’ve hired them again.

Are there any areas they could improve?

No. There’s nothing I’d have them improve.

Do you have any advice for potential customers?

Go for it. One 10 Media is great and you won’t regret hiring them.

Introduce your business and what you do there.

We’re a lending, real estate, investing, coaching, and mentoring platform, where we have 15,000 members and over 300,000 subscribers. We teach them basic and intermediate real estate principles. I’m the COO.

What challenge were you trying to address with One 10 Media?

We wanted to increase revenue in terms of how our digital marketing operated, mainly our email-based marketing.

What was the scope of their involvement?

Everything has been clearly defined and great. They’ve been managing our email marketing open rates, click-through rates, the creation of chatbots, AI, the growth of our prospective list, and helping us get new podcast listeners.

They really helped our overall image, and have been serving as a strategic real-estate coach. We’ve done PPC campaigns, paid traffic campaigns, and have been integral in growing our top-line revenue with the lower cost per acquisition.

They’ve been helping us assess who our target audience is with split testing and explaining why our click-through or open rates have been dropping, too.

What is the team composition?

Mike (Founder, One 10 Media) is my main point of contact.

How did you come to work with One 10 Media?

One 10 Media came as a referral. We decided to work with them because we’re in a similar area, have been around as long, and have similar values. The referral aspect was a big part of it, and learning how they conducted previous business. It was a big way for us to decide which way to go.

How much have you invested with them?

We’ve invested approximately $50,000 –$100,000.

What is the status of this engagement?

We began working together in April 2018, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

In the past year, some of our email marketing went down, and One 10 Media was able to come in and help us get that back and go through a CRM and get our engagement back up. At one point, our email open rate was only at 2%, but thanks to their work it’s been up to 10-15% for the past 90 days. With our live events, we’ve seen a spike from 80 guests buying tickets, up to 350-400 tickets. Obviously, there’s attrition on any event, but for upfront sales that’s a dramatic increase. We’ve also seen a huge increase in traffic in the PPC.  

How did One 10 Media perform from a project management standpoint?’’

They were awesome. If there were any problems, they were on our end with not moving forward fast enough. We were probably the bottleneck, they never were; they were always giving us deliverables much faster than we anticipated, which is a good problem to have. They always stayed within budget and never had any problems managing the projects. They always knew what they were doing in terms of project management, and communicated with us through basecamp, email, and meetings.

What did you find most impressive about them?

As an operations specialist, I’ve been to traffic conversion summits, and I know how integral One 10 Media is in the digital marketing space. They’re always on the cutting edge, are always aware of what’s happening, and trying new things. For us, it’s very important to know that someone’s at the top of their game.

Are there any areas they could improve?

No, there’s nothing I can think of off the top of my head.

Do you have any advice for potential customers?

My advice is to take the chance. They’re a small company and can move fast on what you need. They’re one of the leaders in the industry when it comes to digital marketing.

Introduce your business and what you do there.

I’m the president and founder of Looking Glass Animal Rescue, a 501(c)(3) animal rescue. We focus specifically on animals that are most in need, which are defined as special needs, injured, ill, senior, hospice, pregnant, and orphaned.

What challenge were you trying to address with One 10 Media?

We are a volunteer organization with no paid employees. Our staff is made up of folks with full-time jobs who do rescue work on the side. As we grow, we get more and more inundated with questions, emails, phone calls, and messages on Instagram and Twitter that we don’t have enough time to address. 

I was looking for a way to address those problems without losing the customer service feel. I found the ManyChat option and researched it. I thought it was a useful way to set up a communication plan that’s a little less onerous for volunteers.

I started looking into setting it up and quickly realized that it wasn’t something I could do on my own. I then looked for vendors that could help, which is why I hired One 10 Media.

What was the scope of their involvement?

They took the time to understand the business, which is nuanced and emotional because it’s animal-related. One 10 Media also did a lot of research on the industry itself and looked at the other companies to get a feel of what they were doing.

We then had an onboarding phone call and told the team what our challenges were and what we wanted to do. The project wound up growing quickly in terms of the scope of the work that they could provide. Usually, when we get questions, it’s about the same topics to do with adoption, fostering, donating or volunteering.

We needed the bot to be able to communicate that to people with meaningful, static information sourced from our website. One 10 Media created a bot that, after identifying the keywords, personalizes the message and directs customers to the answers that they’re looking for.

The team is also helping us to market our business and build a better brand. The bot that One 10 Media set up also allowed us to capture customer's data through a request line that asks the visitor to input their email. Through this, we were able to do marketing for any number of topics and to get information out to our constituency. 

What is the team composition?

I work with Mike (Founder) and Todd (Digital Marketing Manager).

How did you come to work with One 10 Media?

I found them on UpWork, connected with Mike, and, within 30 minutes of our conversation, it was clear that they were the team I needed to hire. I did speak to other folks from different companies, but I wasn’t as impressed with them as I was with Mike.

How much have you invested with them?

So far, we’ve spent less than $4,000. Their costs are reasonable given the work and detail they’ve put in. 

What is the status of this engagement?

We began working with them in November 2019 and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The project has become much more multi-faceted. Anecdotally, we’ve seen an increase in applications for both foster and adoptions. We’ve also seen growth in people contacting us on our page. 

This is great because it gives us a level of connectivity with our community, and the bot has made life much easier for me and the volunteers. It has also made our communication much more efficient. 

The project has also resulted in an ROI, although it’s not tangible. I can confidently say that we’re seeing a level of growth that we previously wouldn’t have been able to see.

How did One 10 Media perform from a project management standpoint?

The team is awesome. I’m always able to text Mike or Todd and ask them for help and they’re right on it. A few weeks ago we had a problem with the bot, and I messaged Mike over the weekend. Within six hours, the issue was resolved. They dropped whatever they were doing, fixed the problem, and continuously checked in to make sure that there were no other problems.

Their responsiveness is something I’ve never seen. Whenever I email them, I get a response immediately. They also make videos to show me how to set things up instead of just telling me how to do it. One 10 Media makes everything very easy.

What did you find most impressive about them?

The team’s approach is personal, efficient, and effective. Additionally, I appreciate their integrity and honesty. They don’t try to sell me things that aren’t in my best interests and are always looking to match and meet my goals. They’re genuinely interested in the success of our rescue. The team doesn’t upsell elements that we don’t need. Instead, they’re on target with our goals. 

Are there any areas they could improve?

I really don’t have any suggestions. I got really lucky in finding them and they’ve been a good partner so far.

Do you have any advice for potential customers?

Be really honest and explain all of your struggles and successes. Be open to their suggestions. What worked for us is that we’ve had a very open relationship. I’ve been clear about what I don’t know as well as what we’re looking to do. I’ve also been open to their suggestions.

Introduce your business and what you do there.

I’m the CEO of a Beauty Angels Academy. We provide certifications for permanent makeup to artists. We also sell products online to microblading and permanent makeup artists.

What challenge were you trying to address with One 10 Media?

They helped us get new customers.

What was the scope of their involvement?

They established an online sales funnel using ClickFunnel. This helped us generate new customers for our online and live courses. They didn’t just help us set up the technology, but also designed a free shipping funnel for our e-commerce business.

What is the team composition?

We interacted with one primary person.

How did you come to work with One 10 Media?

We were referred to them by a mutual business associate. I had a consultation with them and interviewed several other agencies. They seemed to understand our needs and what we were trying to accomplish.

How much have you invested with them?

We’ve spent over $30,000 over the course of our entire relationship.

What is the status of this engagement?

We started working together in March 2018 and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The free shipping funnel has been very successful for us. It has brought in new customer to our store. Before working with them, we were at a plateau and we didn’t know how to move forward and bring in new customers. They came up with this idea, and we’re very pleased with how it turned out. Now, the cost per customer acquisition is practically zero.

They also increased our online course sales fairly significantly, and that’s one of the most profitable areas of our business.

How did One 10 Media perform from a project management standpoint?

The team is always responsive. They always ask question as if they’re the business owner. Very few companies that have the same attitude as them. We communicate over Zoom.

What did you find most impressive about them?

Their concern for the success of our relationship. They make sure we get results. They also have valuable ideas that I didn’t have myself.

Are there any areas they could improve?

No, I’m satisfied.

Do you have any advice for potential customers?

If you have an e-commerce business and need some fresh ideas, they’re the team for you.