Can you share any outcomes from the project that demonstrate progress or success?
We used to get emails regarding broken links and template designs, differing fonts, and issues with mobile-responsiveness. Those complaints have ceased thanks to Inbox Army.
How effective was the workflow between your team and theirs?
Our point of contact is really good about keeping me apprised of deadlines and accepting new assignments that weren't previously scheduled. In our business, new email communications are needed to accommodate time-sensitive issues that arise.
What did you find most impressive about this company?
This is very much a collaborative process. We exchange ideas, and they turn my thoughts into reality. They even go a step further to offer suggestions I haven't thought of before.
Are there any areas for improvement?
No, not that I’ve seen. The quality and timeliness of their work are excellent. I’m quite pleased with our relationship.