IMPRO Email Agency

BACKGROUND

Please describe your company and position.

I am the CEO of DreamApp Ltd

Describe what your company does in a single sentence.

DreamApp is a mental health platform that identifies mental health deviations early on by analysing patterns in dream descriptions and user conversations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMPRO Email Agency to accomplish?

• Marketing automation
• Email layout
• In-app messaging

SOLUTION

How did you find IMPRO Email Agency?

Referral

Why did you select IMPRO Email Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from IMPRO Email Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Email Design and Content Creation: The email content and design are crucial for capturing the recipients' attention and encouraging them to take action. The scope of work includes designing visually appealing email templates, writing compelling content, and incorporating relevant images and graphics.
• Email Automation and Delivery: To ensure efficiency and timely delivery of emails, the scope of work involves setting up email automation processes. This includes setting up triggers for automated emails, scheduling email delivery, and testing the emails for functionality and compatibility across different devices.
• Performance Tracking and Reporting: Tracking the performance of the email marketing campaign is essential to understand its effectiveness and make necessary improvements. The scope of work includes setting up tracking mechanisms, analyzing metrics such as open rates and click-through rates, and preparing reports on the campaign's performance.

Key Deliverables for an Email Marketing Campaign:

• Visually Appealing Email Templates: The email templates used for the campaign should be visually appealing and consistent with the brand's visual identity.
• Compelling Email Content: The email content should be well-written and compelling to capture the recipients' attention and encourage them to take action.
• Functional and Automated Email Processes: The email automation processes should be set up and tested to ensure timely and efficient delivery of emails.
• Performance Reports: The campaign's performance should be regularly tracked and reported, including metrics such as open rates, click-through rates, and conversion rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in email open rates
• Increase in click-through rates
• Increase in conversions
• Growth of email list
• Decrease in unsubscribe rates
• Increase in sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very effective and efficient. They could keep track of tasks and deadlines and ensure that all deliverables were completed on time. They also regularly communicated with us to ensure our needs and expectations were met. One aspect that stood out to me was their responsiveness.

They were always available to address our concerns or questions and were quick to offer solutions. They were also open to feedback and made necessary adjustments to improve their performance. This showed an excellent level of dedication and commitment to meeting our needs.

What was your primary form of communication with IMPRO Email Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

I found the company's speed to be most impressive. They were able to develop and launch new products and services quickly, adapt to changing market conditions, and respond to customer needs promptly. Their efficient processes and agile approach allowed them to stay ahead of their competitors and maintain a strong presence in the industry.

Are there any areas for improvement or something IMPRO Email Agency could have done differently?

Adding Email Strategy for Mobile Apps Content Writing Full Cycle Email Management Including Design Services

BACKGROUND

Please describe your company and position.

I am the Marketing Lead

Describe what your company does in a single sentence.

beauty & cosmetics company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMPRO Email Agency to accomplish?

• To help scale our email marketing and marketing strategy.

SOLUTION

How did you find IMPRO Email Agency?

Online Search

Why did you select IMPRO Email Agency over others?

Company values aligned

How many teammates from IMPRO Email Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Each month, Impro Email Marketing pitch a campaign strategy for approval. Once approved, the submit copy for additional feedback and approval. Lastly, design for each campaign is sent over for approval. Additional strategy for flows, pop ups, and SMS occur as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We would like to keep this aspect confidential and private. But we've seen a significant increase in our email marketing program.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Impro's project management is impressively efficient, delivering plans, content, and designs ahead of deadlines. With a firm grasp on email marketing and a deep understanding of our business, they provide unique, value-aligned solutions that prioritize our customers' needs.

What was your primary form of communication with IMPRO Email Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What sets Impro apart is their deep understanding of our business. They don't just meet our needs; they craft tailor-made, customer-centric solutions that align with our core values. Additionally, they always bring fresh new strategy to us to help improve where we are.

Are there any areas for improvement or something IMPRO Email Agency could have done differently?

At this point in time, we can't pinpoint anything specific but we do know that there's always room for growth.

BACKGROUND

Please describe your company and position.

I am the CEO of TTRG

Describe what your company does in a single sentence.

TTRG is a dynamic and innovative company that works in close collaboration with over 25 fast-growing food and pet food companies to export their products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMPRO Email Agency to accomplish?

• Build a global email marketing campaign platform.
• Help us create attractive and effect email campaigns, on a weekly basis
• Insure the best potential for our campaigns to stay out of "junk" folders.

SOLUTION

How did you find IMPRO Email Agency?

Other

Why did you select IMPRO Email Agency over others?

Great culture fit, Other

What was the size of IMPRO Email Agency’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Create impactful, creative and result oriented email campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On time delivery
• Creative email
• Collaboration with our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IMPRO’s knowledge of email marketing is impressive. We never knew there was so much “behind the scenes” that makes a difference with a campaign’s success. Their expertise has been invaluable, they have helped us achieve great results and grow our business. Roma and his team have always executed on time, which has been crucial for our business. Their reliability and consistency have allowed us to focus on other aspects of our business, knowing that the email campaigns are being handled efficiently and effectively.

The collaboration between our team and Roma’s has been wonderful. They feel like an extension of our company, and we appreciate their dedication and commitment to our projects. They have always been responsive to our needs, and it has been a collaborating and working with them. In light of the terrible situation in Ukraine, IMPRO has never wavered, which is an amazing feat.

What was your primary form of communication with IMPRO Email Agency?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to stay focused and committed to our projects, despite the challenging obstacles, has been truly impressive. In conclusion, I strongly recommend Roma and his team at IMPRO for any project. Their knowledge, reliability, and commitment to excellence make them an ideal partner for any business. We are grateful for the opportunity to work with them and look forward to many more years of collaboration.

Are there any areas for improvement or something IMPRO Email Agency could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the CEO of Smokers world

Describe what your company does in a single sentence.

E commerce business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IMPRO Email Agency to accomplish?

• To improve my email marketing

SOLUTION

How did you find IMPRO Email Agency?

• Online Search
• Upwork

Why did you select IMPRO Email Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from IMPRO Email Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Help me fix my email marketing and organize my flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A lot more sales and higher conversion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and they are doing an excellent job

What was your primary form of communication with IMPRO Email Agency?

• Virtual Meeting

What did you find most impressive or unique about this company?

The service

Are there any areas for improvement or something IMPRO Email Agency could have done differently?

Nothing