Top Virtual Receptionist Services in South Africa
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves South AfricaServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
$1,000+< $25 / hr250 - 999Serves South AfricaServices provided
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See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
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$5,000+< $25 / hr250 - 999Sandton, South Africa
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See all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
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$10,000+< $25 / hr50 - 249Durban, South Africa
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See all 5 projectsEc3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.
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UndisclosedUndisclosed50 - 249Sandton, South Africa
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See all 11 projectsVA Connect is a company specializing in Contact Center Services, offering Customer Support Services and Outbound Call Center solutions. Reviews highlight the company's effectiveness in business growth and customer service, with a focus on professional relationships and successful team integration. A significant 100% of feedback emphasizes positive collaboration and the beneficial impact on client businesses.
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
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See all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
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See all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
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$1,000+< $25 / hr10 - 49Cape Town, South Africa
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Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
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$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
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Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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UndisclosedUndisclosed50 - 249Durban, South Africa
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Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
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Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
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Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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$1,000+< $25 / hr10 - 49Cape Town, South Africa
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Candies Freelance Agency Pty Ltd, a call center, was established in 2024. They focuses on Call Center Services and HR Outsourcing.
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UndisclosedUndisclosed2 - 9Sandbaai, South Africa
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Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
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Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49Cape Town, South Africa
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See all 3 projectsThe Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
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Beyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.
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UndisclosedUndisclosed2 - 9Gqeberha, South Africa
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Mutual Financial Analysts (MFA), a small call center service, is located in Gqeberha, South Africa. The team offers Call Center Services and Translation.
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$10,000+< $25 / hrFreelancerCape Town, South Africa
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Lamqora, a Staffing company, was established in 2025. The firm provides Staffing and Recruiting.
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
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See all 12 projectsSourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.
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List of the Top 5 South Africa Virtual Receptionist Companies
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$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$5,000+< $25 / hr250 - 999Sandton, South Africa
Ability to deliver
23/40.017.2/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
23.9/40.017/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
24.8/40.016.2/20 Reviews3.6/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Ability to deliver
7/40.00/20 Reviews2.4/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services100% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
UndisclosedUndisclosed50 - 249Durban, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
UndisclosedUndisclosed2 - 9Pretoria, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Virtual receptionist50% Other -
UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services100% Virtual receptionist80% Other -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services30% Virtual receptionist80% Other -
UndisclosedUndisclosed2 - 9Sandbaai, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed10 - 49Midrand, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services50% Virtual receptionist65% Other -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services10% Virtual receptionist90% Other -
UndisclosedUndisclosed2 - 9Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed2 - 9Gqeberha, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hrFreelancerCape Town, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services10% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services35% Virtual receptionist90% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
