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Home Call Centers Virtual Receptionist South Africa Johannesburg

Top Virtual Receptionist Services in Johannesburg

Ratings Updated: April 24, 2026
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2 Leaders 4 Contenders

6 Companies

Country: South Africa
City: Johannesburg
Inbound Services: Virtual receptionist

List of the Top Johannesburg Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Johannesburg, South Africa

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

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    This provider is fluent in 2 languages:

    • English
    • Spanish
    View Profile Visit Website
    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Johannesburg, South Africa

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.

    See all 45 projects
    3 of 3 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback on Prialto highlights a strong overall sentiment, emphasizing their timely delivery and high-quality support. One client noted impressive follow-up speed and effective team communication, while another appreciated the time-saving organization of their Google Drive, which saved three hours weekly. Clients reported satisfaction with the value for cost and the alignment of company culture. No significant areas for improvement were mentioned, indicating a consistent positive experience across engagements.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
    Read All Reviews

    View projects from:

    United States (37) Canada (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Afrishore BPO Logotype

    5.0 3 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Sandton, South Africa

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    10% Accounting +1
    5% Marketing Strategy

    Focus Areas

    50% Virtual receptionist
    25% Answering services
    25% Inbound appointment scheduling

    Afrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.

    See all 3 projects

    Reviews mention Personable

    Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships.
    • Customer Service Outsourcing for Fitness Startup
      5.0 Mar 6, 2026

      Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours.

      Read Full Review
    Read All Reviews
    3 of 3 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Afrishore BPO reflect a strong overall sentiment, highlighting their professionalism and effective communication. Clients noted significant improvements in lead contact rates and customer retention, with one client achieving 100% client retention. Their flexibility in adapting to project needs and alignment with client values were frequently praised. No significant areas for improvement were identified, reinforcing their reputation as a reliable partner in various business functions.
    Read 3 Recent Reviews

    Industry Experience

    Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.

    Read All Reviews

    Select Industry to see insights

    Fitness Advertising & marketing

    View projects from:

    South Africa (1) United States (1) England (1)

    This provider is fluent in 6 languages:

    • English
    • French
    • Portuguese
    • German
    • Italian
    • Dutch
    View Profile Visit Website
  • VA Connect Logotype

    4.8 11 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    30% Answering services
    20% Inbound appointment scheduling

    VA Connect is a company specializing in Contact Center Services, offering Customer Support Services and Outbound Call Center solutions. Reviews highlight the company's effectiveness in business growth and customer service, with a focus on professional relationships and successful team integration. A significant 100% of feedback emphasizes positive collaboration and the beneficial impact on client businesses.

    See all 11 projects

    Industry Experience

    VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.

    Read All Reviews

    Select Industry to see insights

    Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries

    Average Project Cost Breakdown

    Less than $10,000 (3)

    What Clients Have Said

    Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.
    Read All Reviews

    View projects from:

    South Africa (3) Kenya (1) United Arab Emirates (1) England (1)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.5

    Schedule

    4.8

    Cost

    4.5

    Willing to Refer

    4.5

    Clients in Midrand commend VA Connect for their expert remote executive support, excelling in calendar management, logistics, and high-level event execution. Their team’s proactive approach and seamless integration ensure improved efficiency, stakeholder satisfaction, and a strong alignment with client company cultures.
    Read Local Reviews
    View Profile
  • Skytrax Accounting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Johannesburg, South Africa

    Services provided

    20% Call Center Services
    50% Accounting
    10% Back Office Outsourcing +2
    10% HR Consulting
    10% HR Outsourcing

    Focus Areas

    100% Virtual receptionist

    Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.

    Read more
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  • illation Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Midrand, South Africa

    Services provided

    35% Call Center Services
    35% IT Strategy Consulting
    30% Cloud Consulting & SI

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.

    Read more
    View Profile
  • VirtuCall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Pretoria, South Africa

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Thetha Connect Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Pretoria, South Africa

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.

    Read more

    Pretoria, South Africa

    84 Glenwood Rd, Lynnwood Glen
    Pretoria, South Africa 0081

    +27 87 135 0138

    See All Locations (2)
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1 Afrishore BPO
2 VA Connect

List of the Top 2 Johannesburg Virtual Receptionist Companies

  1. Afrishore BPO Logotype

    Afrishore BPO

    $5,000+
    < $25 / hr
    250 - 999
    Sandton, South Africa

    Ability to deliver

    23.4/40.0
    17.6/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    50% Call Center Services
    50% Virtual receptionist
    50% Other
    View Profile Visit Website
  2. VA Connect Logotype

    VA Connect

    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Ability to deliver

    24.3/40.0
    17.4/20 Reviews
    1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    50% Call Center Services
    50% Virtual receptionist
    50% Other
    View Profile Visit Website
  3. Skytrax Accounting Logotype

    Skytrax Accounting

    Undisclosed
    Undisclosed
    2 - 9
    Johannesburg, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    100% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. illation Logotype

    illation

    Undisclosed
    Undisclosed
    10 - 49
    Midrand, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    50% Virtual receptionist
    65% Other
    View Profile Visit Website
  5. VirtuCall Logotype

    VirtuCall

    Undisclosed
    Undisclosed
    2 - 9
    Pretoria, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Virtual receptionist
    50% Other
    View Profile Visit Website
  6. Thetha Connect Logotype

    Thetha Connect

    Undisclosed
    Undisclosed
    2 - 9
    Pretoria, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Virtual receptionist
    50% Other
    View Profile Visit Website

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Specialties

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