Top Call Center Services & Voice Services for Fintech in Cape Town
6 Companies
3 Leaders 3 Contenders
Best Call Center Companies & Voice Services for Fintech in Cape Town
Sponsored
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
4.7 out of 5.0 rating for costAccommodatingDetail-orientedCollaborative -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services15% Customer Service Outsourcing5% Back Office Outsourcing +4 services5% Business Continuity Management5% Commercial Property Management5% Insurance Services & Brokers5% Procurement SupportSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Open to feedbackCommunicativeHelpful7 reviews mention Call Center Services -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
High-quality workFlexiblePersonableOpen to feedback -
$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Services provided
90% Sales Outsourcing10% Business ConsultingDelta-v specializes in developing sales strategies, creating sales playbooks, and training sales development representatives (SDRs) to enhance lead generation and sales processes for their clients. The overall feedback highlights Delta-v's structured approach, responsiveness, and value for cost. Clients consistently commend their expertise, thorough training, and alignment with company goals, though some suggest including more advanced training phases.
FlexibleWell-organized projectsReviewed 2 times in the past 6 monthsUnique expertise -
$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSourcefit provides a range of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services, with an emphasis on comprehensive call center management from recruitment to daily operations. Reviews commend Sourcefit for their effective communication, responsive project management, and the ability to source quality candidates, though some feedback indicates a need for better notification of changes.
5.0 out of 5.0 rating for costProactiveCommunicativeCompleted projects in 3 countries -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
ReliableEfficient4.6 out of 5.0 rating for costCompleted projects in 2 countries -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
FlexibleVery responsiveHigh-quality workCompleted projects in 3 countries -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
ProfessionalCommunicativeUnderstands the needs of their clientsHard working -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingMANGO5 provides Contact Center Services, specializing in both Inbound and Outbound Call Center operations, including Customer Support Services and Telemarketing Services. Reviews highlight their exceptional data analytics, effective project management, and strong communication, with clients noting impressive sales performance and a trustworthy relationship. Clients also appreciate MANGO5’s investment in staff training and tools, although the hiring process may be time-consuming.
TrustworthyHigh-quality work5.0 out of 5.0 rating for cost1 review mentions Call Center Services -
UndisclosedUndisclosed10,000+Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +1 service20% Finance & Accounting Outsourcing (FAO)The Agentsy BPO provides outsourced services such as membership growth, multilingual travel agents, lead generation, sales, and customer service. Their clients consistently praise them for delivering significant growth, meeting key performance targets, and maintaining transparent communication. Clients highlight The Agentsy BPO's strong company culture, value for cost, and ability to exceed expectations, making them a highly recommended service provider in multiple industries.
High-quality workVery responsiveDetail-orientedCompleted projects in 2 countries -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
20% Call Center Services40% Sales Outsourcing30% Customer Service Outsourcing +1 service10% Back Office OutsourcingARC Business Process Outsourcing provides multilingual customer service and issue resolution for ecommerce companies, handling interactions via webform, emails, live chat, social media, and reviews. Their reviews highlight their professionalism, flexibility, and alignment with client values, leading to improved customer satisfaction and operational metrics. The company is noted for its strong leadership and timely delivery.
ProfessionalReviewed 1 time in the past 6 months5.0 out of 5.0 rating for costFlexible
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Fintech in Cape Town
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$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Ability to deliver
27.4/40.016/20 Reviews6.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Ability to deliver
28.9/40.018/20 Reviews2.3/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
24/40.016.2/20 Reviews2.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed10,000+Cape Town, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
25/40.016.4/20 Reviews3.6/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services30% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other
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