Top Call Center Services & Voice Services for E-Commerce Companies in Cape Town
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
See all 25 projectsHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Easy to work with
Well-executed projects
Reliable
Customized support
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
See all 11 projectsSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
High-quality work
Exceeds expectations
Helpful
Team players
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
See all 90 projectsMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Collaborative
Autonomous
Puts the customer first
Results-oriented
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$1,000+Undisclosed1,000 - 9,999Cape Town, South Africa
Services provided
See all 9 projectsBoldr. provides a range of Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. The overall feedback highlights their adaptability, strong project management, and commitment to understanding client needs. Clients appreciate Boldr.'s passion and evolution alongside their businesses, emphasizing the importance of transparent communication and proactive feedback.
Great team
Open to feedback
3 reviews mention Call Center Services
Flexible
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$1,000+< $25 / hr250 - 999Cape Town, South Africa
Services provided
DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
See all 13 projectsHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Reliable
Reviewed 6 times in the past 6 months
Accommodating
Well-organized projects
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
See all 10 projectsSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Exceptional results
Team players
Easy to work with
Communicative
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
See all 15 projectsBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Well-organized projects
Reviewed 2 times in the past 6 months
Completed projects in 13 cities
Accommodating
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UndisclosedUndisclosed10,000+Cape Town, South Africa
Services provided
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10,000+Cape Town, South Africa
Services provided
Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
See all 1 projectsARC Business Process Outsourcing provides multilingual customer service and issue resolution for ecommerce companies, handling interactions via webform, emails, live chat, social media, and reviews. Their reviews highlight their professionalism, flexibility, and alignment with client values, leading to improved customer satisfaction and operational metrics. The company is noted for its strong leadership and timely delivery.
Reviewed 1 time in the past 6 months
5.0 out of 5.0 rating for cost
Flexible
Professional
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
See all 3 projectsThe Agentsy BPO provides outsourced services such as membership growth, multilingual travel agents, lead generation, sales, and customer service. Their clients consistently praise them for delivering significant growth, meeting key performance targets, and maintaining transparent communication. Clients highlight The Agentsy BPO's strong company culture, value for cost, and ability to exceed expectations, making them a highly recommended service provider in multiple industries.
Detail-oriented
Completed projects in 2 countries
Communicative
Transparent
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
See all 1 projectsOutsource-X (Pty) Ltd specializes in enhancing customer service through recruitment, training, and performance management. Reviews highlight the company's commitment to continuous improvement, exceptional communication, and timely delivery. Clients commend the skilled professionals and proactive problem-solving, noting improvements in customer satisfaction and operational efficiency.
Timely
Communicative
Proactive
4.5 out of 5.0 rating for cost
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Build My Project BriefBest Call Center Companies & Voice Services for E-Commerce Companies in Cape Town
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$1,000+Undisclosed1,000 - 9,999Cape Town, South Africa
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Cape Town, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10,000+Cape Town, South Africa
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
UndisclosedUndisclosed10,000+Cape Town, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
25/40.016.4/20 Reviews3.6/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services30% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other