Home Call Centers Ukraine Lviv

Top Call Center Services & Voice Services in Lviv

Ratings Updated: March 19, 2025

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15 Companies

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15 Companies

Country: Ukraine

City: Lviv

List of the Top Lviv Call Center Companies & Voice Services

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Simply Contact

4.8 26 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Lviv, Ukraine

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a proficient provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support Services, and multilingual Customer Care Services. They consistently receive high praise, with clients noting impressive enhancements in customer satisfaction, response time, and cost-efficiency. An estimated 98% of feedback highlights their professional project management and adaptability, underscoring their effectiveness in delivering tailored, high-quality telephonic support solutions.

See all 26 projects
Reviews mention Timely

The sentiment regarding Simply Contact's timeliness is overwhelmingly positive across multiple reviews. Clients consistently highlighted their ability to meet deadlines and respond swiftly to inquiries. For instance, one client noted that the project manager ensured everything stayed on track and made adjustments as needed, while another emphasized that Simply Contact always finished work on time and quickly responded to their needs. Overall, clients appreciated their efficient project management and the prompt training of agents, which contributed to improved customer service outcomes.

Outsourced Customer Service for Cloud Collaborative Platform

5.0 Sep 12, 2024

During our collaboration, Simply Contact met all deadlines and the workflow was smooth.

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Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.

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Customer Support Services for SaaS Company

5.0 Apr 25, 2023

Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline

5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more

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Israel (1)

Italy (1)

Latvia (1)

Philippines (1)

Ukraine (8)

United States (7)

England (4)

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Simply Contact

4.8 26 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a proficient provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support Services, and multilingual Customer Care Services. They consistently receive high praise, with clients noting impressive enhancements in customer satisfaction, response time, and cost-efficiency. An estimated 98% of feedback highlights their professional project management and adaptability, underscoring their effectiveness in delivering tailored, high-quality telephonic support solutions.

See all 26 projects
Reviews mention Timely

The sentiment regarding Simply Contact's timeliness is overwhelmingly positive across multiple reviews. Clients consistently highlighted their ability to meet deadlines and respond swiftly to inquiries. For instance, one client noted that the project manager ensured everything stayed on track and made adjustments as needed, while another emphasized that Simply Contact always finished work on time and quickly responded to their needs. Overall, clients appreciated their efficient project management and the prompt training of agents, which contributed to improved customer service outcomes.

Outsourced Customer Service for Cloud Collaborative Platform

5.0 Sep 12, 2024

During our collaboration, Simply Contact met all deadlines and the workflow was smooth.

Read Full Review

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.

Read Full Review

Customer Support Services for SaaS Company

5.0 Apr 25, 2023

Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

Read Full Review

Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline

5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more

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Israel (1)

Italy (1)

Latvia (1)

Philippines (1)

Ukraine (8)

United States (7)

England (4)

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Respect.Studio

4.9 29 reviews
Premier Verified

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Services provided

35% Digital Strategy

30% Email Marketing

20% Social Media Marketing +1 service

15% Sales Outsourcing

Respect.Studio is a lead generation and marketing agency praised for its LinkedIn expertise, strategic insight, and commitment to quality service. The company has established itself as a reliable partner with a strong cultural fit, receiving predominantly positive feedback across various sectors. Approximately 90% of reviewers highlight Respect.Studio's effective communication and prompt project management, though some note room for improvement in internal information transfer and messaging style.

See all 29 projects
Reviews mention Establish clear expectations

Clients consistently highlighted Respect.Studio's clarity in communication and structured workflow, emphasizing the importance of establishing clear expectations. One client noted the 'straightforward' process and 'trust' in their expertise, while another praised their 'well-established communication system.' The positive sentiment reflects satisfaction with how Respect.Studio managed the project, ensuring that all parties were aligned and informed throughout the engagement, leading to successful outcomes.

Lead Generation for Business Analytics Company

5.0 Jun 18, 2021

The team of Respect Studio is transparent and acts according to plan, never misses calls, and has a very well-established communication system with clients. It's nice and creates a sense of trust that your business is standard and essential to both hands. They have clarity in actions and they never did a declarative move for a more significant profit. The precise structure of workflow, a plan of the LLG campaign due to the days, fast decision-making, and adaptability to the situation (when something was out of control).

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Belgium (1)

Canada (2)

Estonia (1)

Portugal (1)

Singapore (1)

Ukraine (14)

United States (6)

England (2)

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Scaleuphero - Enabling growth for AI consultancies

5.0 4 reviews

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Services provided

50% Sales Outsourcing

10% Account-Based Marketing

10% Content Marketing +3 services

10% Direct Marketing

10% Fractional CMO Services

10% Marketing Strategy

Scaleuphero is a lead generation company that specializes in identifying and engaging sales partners and prospects through tailored and efficient outreach strategies. Their services are highly valued, as indicated by consistently positive feedback, with approximately 90% of reviewers noting their proactive and reliable project management. Common themes include their ability to swiftly adapt strategies and provide substantial insights into target markets.

See all 4 projects
Reviews mention Exceeds expectations

Scaleuphero consistently exceeds client expectations, as highlighted by a Chief Revenue Officer who praised their proactive project management and timely delivery. The client noted that Scaleuphero's team demonstrated deep empathy and a strong understanding of partner selection, going above and beyond to engage not just one, but two sales partners successfully. Overall, the feedback reflects a high level of satisfaction with Scaleuphero's services and their alignment with client values.

Email Marketing for IT Consulting & Data Company

5.0 Aug 10, 2024

Their deep empathy and understanding of how to select and motivate the right partners. They're always ready to go the extra mile and exceed expectations.

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Cyprus (1)

Netherlands (1)

Poland (1)

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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

20% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

15% Public Relations

BPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.

See all 10 projects
4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for Packaging Solution Company

5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read more

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Estonia (1)

Germany (6)

Ukraine (2)

United States (1)

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GIS Art

4.9 5 reviews

$25,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Services provided

20% Call Center Services

40% Custom Software Development

40% Web Development

GIS Art is a custom software development company with expertise in geographical information systems and web services. The feedback from clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, high-quality coding, and timely delivery. Clients appreciate their expertise and effective communication, noting that GIS Art consistently meets deadlines and stays within budget. Their commitment to understanding clients' needs and providing innovative solutions is particularly impressive.

See all 5 projects
Reviews mention Unique expertise

Clients express a highly positive sentiment regarding GIS Art's unique expertise in geographical information systems. One client, the CTO of a medical transportation company, highlighted their deep understanding of technology and HIPAA compliance, noting, 'I’m impressed with GIS Art’s expertise in geographical information systems.' The ability to deliver tailored solutions and effective communication further reinforces their specialized capabilities, establishing GIS Art as a valuable partner for complex projects.

Custom Software Dev for Medical Transportation Company

5.0 Jun 1, 2022

Moreover, they deeply understand the technology and bring their own vision and solutions to the project. I’m impressed with GIS Art’s expertise in geographical information systems and HIPAA compliance.

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United States (2)

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Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Call Center Services

30% IT Staff Augmentation

10% Back Office Outsourcing +5 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Ukrany is a recruitment and employment services company specializing in sourcing talent for various industries, including creative design and technology. With consistently high praise for their professionalism, responsiveness, and transparency, 100% of reviewers highlight their impressive commitment to meeting client needs effectively. Clients commend Ukrany's ability to quickly provide skilled candidates, enhancing project success and satisfaction.

See all 6 projects
Reviews mention Knowledgeable

Clients consistently highlight Ukrany's exceptional knowledge and professionalism. One client noted their 'high level of professionalism and subject knowledge,' emphasizing their responsiveness and alignment with company values. Such feedback indicates a strong sentiment towards Ukrany's expertise, with no identified areas for improvement, reflecting a high level of client satisfaction.

Accounting Services for Professional Employment Organization

5.0 Mar 1, 2023

Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.

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United States (1)

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Before Hello

5.0 6 reviews

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

30% Direct Marketing

30% Email Marketing

20% Market Research +1 service

20% Sales Outsourcing

Before Hello is a lead generation and appointment setting company that excels in creating personalized and effective email campaigns. Reviews highlight their ability to deliver results, with clients often pausing campaigns due to the high volume of leads generated. Over 90% of reviewers praised their professionalism, seamless integration with client teams, and outstanding ROI, indicating their strong commitment to client success and satisfaction.

See all 6 projects
Reviews mention Passionate about their work

Clients have consistently praised Before Hello for their passionate approach to work, highlighting Oleksandr's enthusiasm and commitment. One client noted, 'Oleksandr's enthusiasm and passion for his work comes through at every meeting.' The overall sentiment reflects a strong appreciation for the team's dedication, organization, and ability to exceed expectations, with one client stating they have had to pause campaigns due to an overwhelming number of leads generated.

Email Marketing for Storage Solutions Company

5.0 Mar 12, 2022

Before Hello has taken on the work of multiple staff and made cold outreach effective, affordable and efficient. Oleksandr's enthusiasm and passion for his work comes through at every meeting. They are organized, deliver all work on time as promised and are available when needed despite vastly different time zones.

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Estonia (1)

Germany (1)

Ukraine (2)

United States (2)

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LeadFlow B2B Agency

5.0 3 reviews

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

45% Sales Outsourcing

40% Email Marketing

5% Digital Strategy +2 services

5% Market Research

5% Marketing Strategy

LeadFlow B2B Agency is a lead generation and outreach company specializing in LinkedIn and email strategies. Across their reviews, 100% of clients commend their effective communication, timely delivery, and strong alignment with client values. Approximately 67% of reviewers highlight their impressive execution on metrics and KPIs, with no areas for improvement noted.

See all 3 projects
Reviews mention High-quality work

Clients consistently praise LeadFlow B2B Agency for delivering high-quality work that exceeds expectations. One co-founder highlighted their impressive execution on metrics and KPIs, emphasizing the agency's effectiveness in LinkedIn lead generation and outreach. The positive sentiment is further reinforced by the client's satisfaction with the agency's timely communication and alignment with their values, indicating a strong overall performance and client trust.

SMM for CGI & Video Production Agency

5.0 Feb 5, 2024

The team over-executed on metrics and KPI. This demonstrates their commitment to delivering high-quality work and achieving outstanding results. Their project management was characterized by direct communication and weekly reports, ensuring that all project elements were handled efficiently.

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Ukraine (1)

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LeadWise

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

90% Sales Outsourcing

10% Email Marketing

Launched in 2023, LeadWise is a Sales Outsourcing company. The team specializes in Sales Outsourcing and Email Marketing.
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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

37% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

L'viv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

See all 8 projects
Reviews mention Communicative

Clients have expressed a positive sentiment regarding A.R.C.E. Call Center's communication, highlighting 'good communication and quick feedback' as key strengths. One client noted the company's ability to provide 'timely support,' which contributed to a successful collaboration. Overall, the feedback indicates that A.R.C.E. is highly communicative and responsive to client needs, enhancing the project's effectiveness.

Call Center Services for IT Services Company

5.0 Mar 9, 2023

There was good communication and quick feedback. A.R.C.E. Call Center offers cost-effective services and provides timely support. The primary form of communication with A.R.C.E. Call Center was through virtual meetings.

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4 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Visa Outsourcing Company

5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read more

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Poland (1)

Ukraine (1)

England (2)

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MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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CSL - Customer Support Lviv

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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Explore Export Agency

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

L'viv, Ukraine

Services provided

20% Event Marketing

20% Logistics & Supply Chain Consulting

20% Market Research +2 services

20% Marketing Strategy

20% Sales Outsourcing

Market Research company Explore Export Agency provides Market Research and Marketing Strategy. They are in L'viv, Ukraine.
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Graf Call Center

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Services provided

45% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing

Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Simply Contact

2 Scaleuphero - Enabling growth for AI consultancies

3 Respect.Studio

4 BPO Nextdoor

5 GIS Art

6 Ukrany

7 Before Hello

8 LeadFlow B2B Agency

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 8 Lviv Call Center Companies & Voice Services

Simply Contact

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Ability to deliver

37.6/40.0

18/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

30% Call Center Services

70% Other

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Scaleuphero - Enabling growth for AI consultancies

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

30.5/40.0

17/20 Reviews

9.5/10 Clients & Experience

4/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

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Respect.Studio

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

35.1/40.0

17/20 Reviews

8.8/10 Clients & Experience

9.3/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

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BPO Nextdoor

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Ability to deliver

32.5/40.0

16.8/20 Reviews

10/10 Clients & Experience

5.7/10 Market Presence

Service focus

20% Call Center Services

80% Other

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GIS Art

$25,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

25.7/40.0

17.2/20 Reviews

3.5/10 Clients & Experience

5/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Ukrany

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

26.7/40.0

16.8/20 Reviews

4.8/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Before Hello

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

24.7/40.0

16.2/20 Reviews

3.6/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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LeadFlow B2B Agency

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

45% Sales Outsourcing

55% Other

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LeadWise

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

90% Sales Outsourcing

10% Other

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Runway

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

37% Call Center Services

63% Other

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A.R.C.E. Contact Center

$1,000+

< $25 / hr

1,000 - 9,999

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

30% Other

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MSV Multicall

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

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CSL - Customer Support Lviv

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

30% Other

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Explore Export Agency

$1,000+

$25 - $49 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Graf Call Center

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

45% Call Center Services

20% Sales Outsourcing

35% Other

View Profile Visit Website

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Top Call Center Services & Voice Services in Lviv

List of the Top Lviv Call Center Companies & Voice Services

Reviews mention Timely

Outsourced Customer Service for Cloud Collaborative Platform

Back Office & Customer Service for App Optimization Agency

Customer Support Services for SaaS Company

Customer Service Outsourcing for AdTech Company

Call Center Staffing for Government Helpline

Reviews mention Timely

Outsourced Customer Service for Cloud Collaborative Platform

Back Office & Customer Service for App Optimization Agency

Customer Support Services for SaaS Company

Customer Service Outsourcing for AdTech Company

Call Center Staffing for Government Helpline

Reviews mention Establish clear expectations

Lead Generation for Business Analytics Company

Reviews mention Exceeds expectations

Email Marketing for IT Consulting & Data Company

Lead Generation Services for Packaging Solution Company

Reviews mention Unique expertise

Custom Software Dev for Medical Transportation Company

Reviews mention Knowledgeable

Accounting Services for Professional Employment Organization

Reviews mention Passionate about their work

Email Marketing for Storage Solutions Company

Reviews mention High-quality work

SMM for CGI & Video Production Agency

Reviews mention Communicative

Call Center Services for IT Services Company

Call Center Services for Visa Outsourcing Company