Top Call Center Services & Voice Services in Lviv

Ratings Updated: February 4, 2026

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9 Leaders 8 Contenders

17 Companies

Country: Ukraine

City: Lviv

List of the Top Lviv Call Center Companies & Voice Services

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What are Featured Providers?
SupportYourApp

4.9 76 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lviv, Ukraine

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

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Industry Experience

SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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1 of 1 Lviv-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Lviv

Lviv-based Call Center Services project highlight

Answering Services for Software Dev Company
5.0 — SupportYourApp provides first- and second-tier tech support for a digital services company. Typically, they handle customer chats, emails, and calls but have also provided around-the-cloud support Read more
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lviv, Ukraine

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Simply Contact

4.8 26 reviews

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Verified

$1,000+

< $25 / hr

250 - 999

Serves Lviv, Ukraine

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch
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Simply Contact

4.8 26 reviews

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Verified

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch
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Respect.Studio

4.8 30 reviews
Verified

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Services provided

35% Digital Strategy

30% Email Marketing

20% Social Media Marketing +1 service

15% Sales Outsourcing

Respect.Studio is a lead generation and marketing agency praised for its LinkedIn expertise, strategic insight, and commitment to quality service. The company has established itself as a reliable partner with a strong cultural fit, receiving predominantly positive feedback across various sectors. Approximately 90% of reviewers highlight Respect.Studio's effective communication and prompt project management, though some note room for improvement in internal information transfer and messaging style.

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Reviews mention Creative
The feedback regarding Respect.Studio's creativity is overwhelmingly positive. Clients praised their ability to devise innovative solutions, particularly for managing complex social networks like LinkedIn. One client highlighted the 'excellent creative solutions' that transformed their previously ineffective content sharing into a strategy yielding a positive ROI of over 25% within a week. Overall, the sentiment reflects a strong appreciation for their creative approach and effective communication.

LinkedIn Lead Generation for Logistics Company

5.0 Sep 18, 2018

The creative solutions they presented to us for an otherwise too complicated and underutilized social network were excellent. Previously, we were sharing content without any ROI, but now we benefit from our presence on LinkedIn.
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Industry Experience

Respect.Studio has demonstrated expertise across various industries, including Advertising & Marketing, Design, IT Services, Consulting, and Software. Clients praise their strategic LinkedIn lead generation and marketing audits, highlighting strengths such as effective communication, timely execution, and adaptability. In Advertising & Marketing, they successfully enhanced online presence and lead flow. In Design and IT Services, they facilitated client acquisition and streamlined processes. Overall sentiment is highly positive, indicating that Respect.Studio is well-suited for businesses seeking comprehensive marketing strategies and lead generation across these sectors.
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Construction Advertising & marketing Design Consulting IT Services Software Consumer Products Financial services Real estate Information technology Business services

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Ukraine (14) United States (6) Canada (2) England (2) Belgium (1) Estonia (1) Portugal (1) Singapore (1)

This provider is fluent in 2 languages:

English

Ukrainian

This provider is available in 7 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

(Arabic) Egypt Standard Time (ART)
Review Rating from Lviv Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

From Lviv, Respect.Studio demonstrates strong proficiency in outbound marketing, content creation, and campaign management. Reviewers highlight their professionalism, innovative tactics, and reliable project execution, helping clients penetrate new markets and generate high-quality leads efficiently.
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bizZzdev

5.0 33 reviews

$1,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Services provided

100% Sales Outsourcing

bizZzdev is a company specializing in lead generation and SEO optimization services. Their professional project management and personal involvement of co-founders contributed to a notable increase in traffic and engagement, with positive feedback from clients. The company is highly rated for delivering value and meeting client expectations, enhancing customer support capabilities for businesses.

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Reviews mention Passionate about their work
Clients have consistently highlighted bizZzdev's passion for their work, noting that the team not only possesses expertise but also approaches projects with enthusiasm. One client remarked, 'They know what they're doing, and they do it with passion,' emphasizing the importance of this quality in their collaboration. Overall, the sentiment reflects a strong appreciation for the team's dedication and commitment to delivering quality results.

Lead Generation Automation for Software Development Company

5.0 May 26, 2022

They know what they're doing, and they do it with passion, this is one of key aspects.
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Industry Experience

bizZzdev has garnered positive feedback across various industries, particularly in Software and IT Services. Clients highlighted their strengths in SEO, lead generation, and marketing strategy formulation, leading to significant increases in traffic and lead conversions. The team is praised for their proactive communication, expertise, and client-centric approach. Overall, sentiments are highly favorable, suggesting that companies in Software, IT Services, and related fields would benefit from their services.
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IT Services Other Industry Software Advertising & marketing Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (18) $10,000 to $49,000 (11)

What Clients Have Said
bizZzdev is consistently praised for its value for money, with multiple clients noting that their pricing fits within budget while delivering quality results. For instance, one CEO highlighted 'good value for cost,' while another mentioned the 'fixed monthly price model' as particularly beneficial for small and mid-sized businesses. Overall feedback reflects a strong sentiment towards the company's ability to provide effective services without excessive costs, making them a favorable choice for many clients.
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Review Rating from Lviv Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Lviv companies value bizZzdev’s proficiency in lead generation, SEO, and marketing automation, noting their tailored approach and effective collaboration. The team’s expertise in establishing processes and delivering tangible outcomes like traffic growth and lead increases is highly appreciated by local clients.
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Scaleuphero - Enabling growth for AI consultancies

5.0 4 reviews

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Services provided

50% Sales Outsourcing

10% Account-Based Marketing

10% Content Marketing +3 services

10% Direct Marketing

10% Fractional CMO Services

10% Marketing Strategy

Scaleuphero is a lead generation company that specializes in identifying and engaging sales partners and prospects through tailored and efficient outreach strategies. Their services are highly valued, as indicated by consistently positive feedback, with approximately 90% of reviewers noting their proactive and reliable project management. Common themes include their ability to swiftly adapt strategies and provide substantial insights into target markets.

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Reviews mention Reliable
Clients consistently describe Scaleuphero as a reliable partner, emphasizing their proactive and consistent approach. One CEO noted the team's reliability in generating qualified leads, stating that they had over 15 calls with qualified candidates within months. The project management was highlighted as smooth and professional, with effective communication through shared platforms. Overall, the sentiment reflects strong trust in Scaleuphero's ability to deliver results and adapt swiftly to client needs.

Outsourced HR & Recruitment Services for Software Company

5.0 Aug 26, 2024

The team was proactive, consistent, and reliable. Initially, I wanted to delve into their process, but I quickly shifted my focus to the results. We have a shared Slack channel, bi-weekly sync calls, and occasional email communication. The workflow has been very smooth as they are highly experienced and professional.
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Industry Experience

Scaleuphero has effectively served clients in the Software and IT Services industries, demonstrating expertise in lead generation and sales partner engagement. Feedback highlights their proactive communication, adaptability, and deep understanding of client needs, leading to significant outcomes such as increased qualified appointments and successful partnerships. Overall sentiment is positive across both industries, indicating a strong fit for companies seeking growth in sales and market presence.
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Software IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Scaleuphero as offering good value for money, often highlighting their effective lead generation and partner engagement strategies. One client noted the 'good value for cost' and the alignment of company values, while another emphasized the 'great culture fit.' Overall sentiment indicates that clients feel they receive substantial returns on their investments, with project outcomes exceeding expectations and a proactive, responsive approach to service delivery.
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Cyprus (1) Netherlands (1) Poland (1)
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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

20% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

15% Public Relations

BPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.

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Reviews mention Professional
BPO Nextdoor has received positive feedback regarding their professionalism. Clients highlighted their structured yet flexible project management style, with one stating, "The professionalism of the processing and their flexibility have convinced us!" Another client noted their team as "professionals who did a great job," emphasizing promptness and responsiveness. Overall, the sentiment reflects a strong appreciation for their expertise and commitment to client satisfaction.

Web & Mobile App Dev for Branding Agency

5.0 May 9, 2022

Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!
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Lead Generation Services for Retail Solutions Company

5.0 Apr 26, 2022

They were always prompt, responsive, and timely with deliverables. We had weekly reviews, during which we gave them tasks, and they provided us the information by the end of the agreement period. They were a good company that consisted of professionals who did a great job.
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Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)
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Before Hello

5.0 6 reviews

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

25% Direct Marketing

25% Email Marketing

25% Market Research +1 service

25% Sales Outsourcing

Before Hello is a lead generation and appointment setting company that excels in creating personalized and effective email campaigns. Reviews highlight their ability to deliver results, with clients often pausing campaigns due to the high volume of leads generated. Over 90% of reviewers praised their professionalism, seamless integration with client teams, and outstanding ROI, indicating their strong commitment to client success and satisfaction.

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Reviews mention Communicative
The feedback regarding Before Hello's communication is overwhelmingly positive. Clients noted their consistent availability and timely responses, emphasizing that the team feels like an integral part of their own. One client highlighted weekly meetings with Oleksandr, who was always prepared and punctual, while another remarked on the seamless workflow and effective communication. Overall, the sentiment is that Before Hello excels in maintaining clear, responsive, and proactive communication throughout the project.

Email Marketing for Storage Solutions Company

5.0 Mar 12, 2022

We have at least weekly meetings with Oleksandr, sometimes twice a week if needed. He is always on time and prepared. We have regular communication via online chat and responses are always timely. As we brought on a new sales person Oleksandr trained him on our system and patiently answered all of our questions.
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Lead Generation for SaaS Documentation

5.0 Mar 27, 2019

Their communication and reporting were always timely. Their team was a great extension to our internal workflow.
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Lead Generation and Appointment Setting for IT Company

5.0 Jan 26, 2019

The workflow is effective. Someone on their team is always available when needed. The level of communication is so high that we feel like they’re part of our team and not a vendor.
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Industry Experience

Before Hello has demonstrated strong expertise in lead generation across various industries including Information Technology, Business Services, and other sectors. Their clients commend the company for its professionalism, effective communication, and ability to deliver high-quality prospect databases and email campaigns. Overall sentiment is highly positive, especially in the IT sector, where they significantly improve ROI and streamline outreach processes. Potential clients in these industries can expect impactful results and seamless collaboration.
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Other Industry Information technology Business services IT Services

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Ukraine (2) United States (2) Estonia (1) Germany (1)

Review Rating from Lviv Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Based in Lviv, Before Hello provides comprehensive lead generation and outreach services for software development companies. Their experienced team built targeted prospect lists and managed automated campaigns, consistently delivering high-quality leads and a smooth, collaborative experience.
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LeadWise

5.0 1 review

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

90% Sales Outsourcing

10% Email Marketing

LeadWise is a lead generation agency specializing in targeted outbound campaigns to generate qualified leads and build sales pipelines. With a 100% satisfaction rate, reviewers consistently praised their effective communication and project outcomes, including meeting all KPIs and achieving a 25% reply rate. LeadWise is commended for aligning well with client values and delivering impressive results.

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Industry Experience

LeadWise has demonstrated strong expertise in the IT Services industry, excelling in lead generation and outbound marketing strategies. Client feedback highlights their effective communication, alignment of company values, and ability to meet key performance indicators, resulting in significant sales pipeline growth. The overall sentiment from this industry indicates satisfaction with LeadWise's services, suggesting they are a suitable partner for IT companies seeking to enhance their customer engagement and sales efforts.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding the company's cost-effectiveness, highlighting it as a 'good value for cost' in comparison to competitors. One CEO noted that LeadWise met all key performance indicators while successfully filling their sales pipeline, demonstrating strong outcomes relative to investment. Overall, feedback underscores satisfaction with the company's pricing and value delivery, with no significant concerns raised regarding cost.
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Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Call Center Services

30% IT Staff Augmentation

10% Back Office Outsourcing +5 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Ukrany is a recruitment and employment services company specializing in sourcing talent for various industries, including creative design and technology. With consistently high praise for their professionalism, responsiveness, and transparency, 100% of reviewers highlight their impressive commitment to meeting client needs effectively. Clients commend Ukrany's ability to quickly provide skilled candidates, enhancing project success and satisfaction.

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Reviews mention Easy to work with
Clients consistently report that Ukrany is easy to work with, highlighting their flexibility and prompt communication. One client noted, 'Easy to work with. No hidden fees. Fast turnaround. All questions were answered on time.' Overall, the sentiment reflects a positive experience, with clients appreciating their transparency and responsiveness throughout the recruitment process.

Human Resources Services for Trucking Dispatch Service Co

5.0 Aug 9, 2022

The workflow between our team and theirs was easy to work with. There were no hidden fees, and the turnaround was fast. All questions were answered on time.
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Industry Experience

Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.
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Sweden (2) United States (1)
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LeadFlow B2B Agency

5.0 4 reviews

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

45% Sales Outsourcing

40% Email Marketing

5% Digital Strategy +2 services

5% Market Research

5% Marketing Strategy

LeadFlow B2B Agency is a lead generation and outreach company specializing in LinkedIn and email strategies. Across their reviews, 100% of clients commend their effective communication, timely delivery, and strong alignment with client values. Approximately 67% of reviewers highlight their impressive execution on metrics and KPIs, with no areas for improvement noted.

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Reviews mention Results-oriented
Clients express a strongly positive sentiment regarding LeadFlow B2B Agency's results-oriented approach. One client highlighted measurable outcomes such as closed deals and booked calls, indicating effective lead generation. Additionally, the agency's timely delivery and excellent communication were commended, with one reviewer noting their 'great work attitude' and ability to 'deliver great results.' Overall, clients feel that LeadFlow B2B Agency successfully meets their objectives, providing significant value for their investment.

Email Marketing for AI Solutions Company

5.0 Nov 27, 2023

The measurable outcomes from the project demonstrate progress or success through closed deals, booked calls, and qualified leads. Their ability to deliver great results stands out. Their great work attitude and good communication were impressive.
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Industry Experience

LeadFlow B2B Agency has demonstrated expertise in the Design, Software, and Information Technology industries. Clients commend their effective LinkedIn outreach, appointment-setting strategies, and personalized communication. Feedback highlights their capability to generate leads, enhance brand awareness, and deliver measurable outcomes such as closed deals and qualified prospects. Overall sentiment across these industries is highly positive, indicating that LeadFlow is a strong match for projects requiring targeted outreach and lead generation.
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Design Software Information technology

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently commend LeadFlow B2B Agency for offering good value for money, with multiple reviews highlighting that their pricing fits within budgetary constraints. One client noted, 'they need to charge more,' suggesting a perception of exceptional value relative to the cost. Overall sentiment reflects satisfaction with the agency's pricing structure and the quality of services provided, reinforcing their reputation as a cost-effective solution for B2B lead generation.
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United Arab Emirates (1) Ukraine (1)
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CallTech Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Headquartered in L'viv, Ukraine, CallTech Outsourcing is a small answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

37% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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L'viv, Ukraine

б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 79000
41 - 49

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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

L'viv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

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Reviews mention Communicative
Clients have expressed a positive sentiment regarding A.R.C.E. Call Center's communication, highlighting 'good communication and quick feedback' as key strengths. One client noted the company's ability to provide 'timely support,' which contributed to a successful collaboration. Overall, the feedback indicates that A.R.C.E. is highly communicative and responsive to client needs, enhancing the project's effectiveness.

Call Center Services for IT Services Company

5.0 Mar 9, 2023

There was good communication and quick feedback. A.R.C.E. Call Center offers cost-effective services and provides timely support. The primary form of communication with A.R.C.E. Call Center was through virtual meetings.
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Industry Experience

A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services Transportation

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England (2) Cyprus (1) Poland (1) Ukraine (1)

L'viv, Ukraine

58 Fedkovycha Street
L'viv, Ukraine 79000
301 - 400

+380 93 862 34 12

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MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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CSL - Customer Support Lviv

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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Gravix Solutions

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

L'viv, Ukraine

Services provided

20% Call Center Services

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO) +2 services

20% Document Digitization & Management

10% Advertising

Based in L'viv, Ukraine, Gravix Solutions is a midsize Business Consulting company. Their services include Business Consulting and Finance & Accounting Outsourcing (FAO).
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Explore Export Agency

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

L'viv, Ukraine

Services provided

20% Event Marketing

20% Logistics & Supply Chain Consulting

20% Market Research +2 services

20% Marketing Strategy

20% Sales Outsourcing

Market Research company Explore Export Agency provides Market Research and Marketing Strategy. They are in L'viv, Ukraine.
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Graf Call Center

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Services provided

45% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing

Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Simply Contact

2 bizZzdev

3 Scaleuphero - Enabling growth for AI consultancies

4 Respect.Studio

5 BPO Nextdoor

6 Before Hello

7 LeadWise

8 Ukrany

9 LeadFlow B2B Agency

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 9 Lviv Call Center Companies & Voice Services

Simply Contact

$1,000+

< $25 / hr

250 - 999

Warszawa, Poland

Ability to deliver

36.4/40.0

16.8/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

30% Call Center Services

70% Other

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bizZzdev

$1,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

30.2/40.0

16.6/20 Reviews

7.6/10 Clients & Experience

6/10 Market Presence

Service focus

100% Sales Outsourcing

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Scaleuphero - Enabling growth for AI consultancies

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

29.9/40.0

16.4/20 Reviews

9.5/10 Clients & Experience

4/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

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Respect.Studio

$5,000+

$25 - $49 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

34.3/40.0

16.4/20 Reviews

8.8/10 Clients & Experience

9.2/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

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BPO Nextdoor

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Ability to deliver

31.9/40.0

16.2/20 Reviews

10/10 Clients & Experience

5.7/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Before Hello

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

30.3/40.0

16.2/20 Reviews

9.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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LeadWise

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

90% Sales Outsourcing

10% Other

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Ukrany

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

26.3/40.0

16.4/20 Reviews

4.8/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Call Center Services

90% Other

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LeadFlow B2B Agency

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

45% Sales Outsourcing

55% Other

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CallTech Outsourcing

$1,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

25% Sales Outsourcing

50% Other

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Runway

$1,000+

< $25 / hr

250 - 999

Rīga, Latvia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

37% Call Center Services

63% Other

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A.R.C.E. Contact Center

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

30% Other

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MSV Multicall

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

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CSL - Customer Support Lviv

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

30% Other

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Gravix Solutions

$5,000+

$50 - $99 / hr

50 - 249

L'viv, Ukraine

Ability to deliver

6/40.0

0/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Explore Export Agency

$1,000+

$25 - $49 / hr

2 - 9

L'viv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Graf Call Center

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

45% Call Center Services

20% Sales Outsourcing

35% Other

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Specialties

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Top Call Center Services & Voice Services in Lviv

List of the Top Lviv Call Center Companies & Voice Services

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Answering Services for Software Dev Company

Reviews mention Great project management

Call Center Services for Automotive Company

Digital Marketing, SMM & SEO for Software Solutions Company

CX Outsourcing for Financial Services Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Back Office & Customer Service for App Optimization Agency

Customer Service Outsourcing for Authentication Solutions Co

Call Center Services for Social Media Monitoring Tool

Call Center Services for Wheelchair Rental System

Customer Support for Music Distribution Company

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Back Office & Customer Service for App Optimization Agency

Customer Service Outsourcing for Authentication Solutions Co

Call Center Services for Social Media Monitoring Tool

Call Center Services for Wheelchair Rental System

Customer Support for Music Distribution Company

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Creative

LinkedIn Lead Generation for Logistics Company

Industry Experience

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Reviews mention Passionate about their work

Lead Generation Automation for Software Development Company

Industry Experience

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What Clients Have Said

Reviews mention Reliable

Outsourced HR & Recruitment Services for Software Company

Industry Experience

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Reviews mention Professional

Web & Mobile App Dev for Branding Agency

Lead Generation Services for Retail Solutions Company

Industry Experience

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What Clients Have Said

Reviews mention Communicative

Email Marketing for Storage Solutions Company

Lead Generation for SaaS Documentation

Lead Generation and Appointment Setting for IT Company

Industry Experience

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Industry Experience

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What Clients Have Said

Reviews mention Easy to work with

Human Resources Services for Trucking Dispatch Service Co

Industry Experience

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What Clients Have Said

Reviews mention Results-oriented

Email Marketing for AI Solutions Company

Industry Experience

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What Clients Have Said

Reviews mention Communicative

Call Center Services for IT Services Company

Industry Experience

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