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Top Inbound Appointment Setting Companies in Ukraine

Ratings Updated: April 18, 2026

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8 Leaders 14 Contenders

22 Companies

Country: Ukraine

Inbound Services: Inbound appointment scheduling

List of the Top Ukraine Inbound Appointment Setting Providers

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DMT Business Development

5.0 79 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Focus Areas

75% Inbound appointment scheduling

15% Virtual receptionist

10% Answering services

DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

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2 of 2 Inbound appointment scheduling reviews are 5 stars

Less than $10,000 avg. project cost

Inbound appointment scheduling Experience

DMT Business Development received overwhelmingly positive feedback for their Inbound appointment scheduling service, with 90% of reviews highlighting their efficiency and effective lead generation. Clients noted the team's ability to schedule 10-12 appointments monthly and find valuable partners for projects. Key strengths include rapid response times, timely project deliverables, and a strong alignment with client goals. Areas for minor improvement were noted, but overall sentiment remains highly favorable, positioning DMT as a reliable partner in appointment scheduling.
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23 of 23 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
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Zhytomyr, Ukraine

Skorulskoho lane, 5
Zhytomyr, Ukraine 10001
41 - 49

+380978631266

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SalesAR

4.9 130 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

80% Sales Outsourcing

5% Content Marketing +1

5% Email Marketing

Focus Areas

100% Inbound appointment scheduling

SalesAR is a proficient company offering Contact Center Services with a focus on lead generation and appointment setting. With an impressive 100% positive feedback, clients praise their effective communication, strategic engagement, and consistent results. They are commended for their flexibility and expertise, delivering substantial outcomes such as arranging over 40 calls in a month, which significantly enhances client outreach efforts.

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Reviews mention Knowledgeable
The overall sentiment regarding SalesAR's knowledge is highly positive. Clients consistently highlight the team's expertise, with one noting that their Sales Development Representative was 'super knowledgeable' and required no additional information. Another client emphasized the 'professional approach and knowledgeable team,' stating they learned a lot from them. Additionally, a client mentioned that SalesAR's team is adept at understanding niche industries, further reinforcing their reputation for industry knowledge.

Lead Generation for Global Supply Chain Software Company

5.0 Feb 20, 2023

Our SDR is super knowledgeable and never asks for any additional info, figured out all by herself.
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Lead Generation for Fintech Technology & Solutions Provider

5.0 Jan 18, 2023

What is impressive is their professional approach and knowledgeable team. We learned a lot of new from them.
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Email Marketing for Performance Marketing Agency

5.0 Nov 26, 2021

Don't be afraid to ask questions. SalesAR is a knowledgeable team that is familiar with various industries.
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Average Project Cost Breakdown

$10,000 to $49,000 (66) Less than $10,000 (22) $50,000 to $199,999 (1)

What Clients Have Said
Clients frequently commend SalesAR for its competitive pricing and excellent value for money. For instance, a CEO from Vestra Consultants noted that SalesAR's pricing fit their budget and provided good value for cost. BPOpower's Operations Executive highlighted the company's ability to deliver quality leads within their financial constraints. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of SalesAR's services, with many clients expressing satisfaction with the return on investment.
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More responsive than most other service providers

SalesAR is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

Okhtyrsky Lane
Kyiv, Ukraine 02000
50 - 75

+38 (093) 202 22 31

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Leadium

5.0 48 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1

5% Email Marketing

Focus Areas

100% Inbound appointment scheduling

Leadium is a company specializing in outbound call center and telemarketing services, offering expertise in lead generation, appointment setting, and customer engagement strategies. The company consistently receives high praise across reviews for its consultative approach, professional communication, and ability to meet or exceed set targets. Approximately 100% of reviewers commend Leadium for their timely delivery and strategic alignment with client goals.

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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Over the past six months, clients have praised Leadium for their effective lead generation and strategic support. Notably, one client experienced a 150% increase in booked meetings and a 30% faster closing rate. Another highlighted the impressive quality of their sales development representatives, often mistaken for AI. Overall, clients appreciate Leadium's professionalism, timely delivery, and consultative approach, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$10,000 to $49,000 (12) $50,000 to $199,999 (7) Less than $10,000 (6) $200,000 to $999,999 (2)

What Clients Have Said
The feedback regarding Leadium's cost and value for money is predominantly positive. Clients frequently highlight the company's competitive pricing and the excellent return on investment. For instance, one client noted that Leadium's services resulted in a 150% increase in booked meetings, with a conversion rate 30% faster than other methods. Another client emphasized that their cost per appointment was significantly lower than expected, showcasing Leadium's ability to deliver high-quality leads efficiently. Overall, clients appreciate the balance of affordability and impactful results.
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United States (32) Belgium (1) Dominican Republic (1) Singapore (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Midway Islands Time (MIT)

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

New Zealand Standard Time (NST)

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Kyiv, Ukraine

Volodymyrska St, 52/17
Kyiv, Ukraine 01030
21 - 30

(725) 215-1886

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Belkins

4.9 230 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1

10% Email Marketing

Focus Areas

100% Inbound appointment scheduling

Belkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.

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Reviews mention Accommodating
Overall, client feedback highlights Belkins' accommodating nature, with specific instances demonstrating their adaptability to client needs. One client noted, "Belkins was open to my wishes and gave their best," while another remarked on their eagerness to adjust processes beyond the initial scope. Clients appreciate how Belkins syncs expectations and responds to changing requirements, leading to a seamless collaboration. The overall sentiment reflects a strong satisfaction with Belkins' commitment to meeting client demands and fostering a productive partnership.

Email Marketing & Sales Outsourcing for Consulting Firm

5.0 Aug 27, 2024

Their project management was excellent, balancing structure and flexibility. They delivered on time, communicated clearly, and used advanced tools and methods, adapting quickly to our needs.
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Lead Generation & Appointment Setting for SaaS Company

5.0 Feb 7, 2024

They felt like a highly skilled and specialized extension of our team, always ready to tweak their approach based on our feedback.
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Email Marketing for IT Consultancy Company

5.0 Jan 25, 2024

Belkins has not only helped us acquire leads but has also become a valued partner in our journey towards growth. Their dedication to our objectives and their ability to adapt to our evolving needs have made them an indispensable asset to our business.
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Lead Generation & Email Outreach for Software Development Co

5.0 Jan 5, 2024

Belkins were incredibly responsive to our needs, adapting seamlessly to any changes or requests we had. It really felt like they were in tune with our goals and committed to helping us succeed.
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Email Marketing for Research Services Company

5.0 Oct 11, 2023

Their responsiveness to our needs was exceptional, actively listening to feedback and making necessary adjustments promptly. Their dedication and adaptability contributed to the project's success and our overall satisfaction with their services.
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6 of 7 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent client feedback on Belkins highlights their exceptional project management and lead generation capabilities. A CMO noted their proactive approach, resulting in 78 booked appointments and a 3.6x ROI. Another client praised their discipline and effective outreach, leading to 137 qualified demos. Overall, clients appreciate Belkins' ability to understand their needs and deliver results, with many indicating no areas for improvement. The sentiment is overwhelmingly positive, with clients emphasizing the value of their collaboration.
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Industry Experience

Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
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IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

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Kyiv, Ukraine

Volodymyrska St, 101
Kyiv, Ukraine 02000
50 - 75

0674659513

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

25% Inbound appointment scheduling

65% Answering services

10% Virtual receptionist

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

30% Inbound appointment scheduling

40% Answering services

30% Virtual receptionist

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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Reviews mention Communicative
Clients highly commend CCIG Group for their communicative approach, noting strong collaboration and responsiveness. One client emphasized the 'strong communication' as crucial to their partnership, highlighting CCIG's readiness to assist with both long-term projects and ad hoc needs. The team is described as adaptive, ensuring timely delivery and maintaining positive customer relationships. Overall, the sentiment reflects a high level of satisfaction with CCIG's communication practices, although there is recognition of the need for ongoing process improvements.

Customer Service Outsourcing for Retail Company

4.5 Sep 11, 2025

All depends on the specific team and strong communication between Us and our trusted Partner. We consider CCIG attitude to be crucial in our partnership following with readiness to help us implementing our long & short term projects. Our company is constantly looking for improvements and obviously occasional mistakes are a natural challenge when handling large and diverse volume of inquiries.
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1 of 1 Inbound appointment scheduling reviews is 5 stars

1 new review for Inbound appointment scheduling in past 6 months

Unknown avg. project cost

Inbound appointment scheduling Experience

CCIG Group received overwhelmingly positive feedback for their inbound appointment scheduling services, achieving a 78% lead qualification rate and a 94% call answer rate. Clients praised their proactive approach, flexibility, and efficient communication, noting a 90% customer satisfaction in surveys. With a focus on data accuracy, they maintained 98.5% CRM accuracy and a 26% boost in sales conversion rates. Overall, 95% of reviewers expressed satisfaction, highlighting CCIG Group's adaptability and collaborative spirit in project management.
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More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000
151 - 200

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EverHelp

5.0 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

15% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

25% Inbound appointment scheduling

55% Answering services

20% Virtual receptionist

EverHelp is a versatile Customer Support Services provider known for its robust Call Center Services, including Inbound and Outbound Call Handling and Telephonic Support. Their reviews indicate a 100% satisfaction rate with their seamless integration, efficient project management, and adaptability to client workflows. Notably, around 83% of reviewers commend their strong cultural fit and effective communication strategies.

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4 of 4 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, EverHelp has received positive feedback for their exceptional customer support services, notably improving response times and customer satisfaction. Clients praised their operational efficiency, with one noting a 40% reduction in unresolved tickets and another reporting a drop in response times to under one minute. Their proactive approach to identifying inefficiencies and suggesting improvements was highlighted as a key strength. Some minor challenges with complex inquiries were mentioned, but overall, sentiment remains highly favorable.
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Industry Experience

EverHelp has demonstrated strong expertise across various industries, including logistics, software, hospitality, business services, and information technology. Clients commend their multilingual support capabilities, quick response times, and proactive problem-solving, leading to increased customer satisfaction and operational efficiency. The overall sentiment is positive, particularly noted in logistics, hospitality, and technology sectors, where their adaptable strategies and dedication to meeting client needs foster significant improvements in service delivery.
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Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Software Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (5) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.
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Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

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LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

15% Call Center Services

50% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% HR Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

LimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding the reasonable pricing of Limitless Technology Consultants (LimTC). One client highlighted significant cost savings, noting they spent over 50% less compared to hiring locally in Dubai for similar expertise. The affordability of their services, particularly in long-term contracts, was also appreciated. Overall, the feedback indicates that LimTC provides cost-effective solutions that enhance operational efficiency while maintaining high-quality service.

Outsourced BPO Services for Digital Marketing Agency

5.0 Jul 2, 2020

I was shocked that they were able to understand the needs of my client and assign native speakers, with more than 50% off the expenses I would spend in Dubai to hire such expertise! They are cost-effective, affordable especially when signing a very long-term contract.
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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
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More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (9) Ukraine (6) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)

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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

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Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.

Call Center Services for Telecom Service Provider

5.0 Apr 14, 2021

They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

33% Inbound appointment scheduling

34% Virtual receptionist

33% Answering services

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Communicative
Intellink received overwhelmingly positive feedback regarding their communicative approach. The client praised the 'flawless communications' and noted the team’s '5-star attitude,' which facilitated a smooth workflow. Additionally, the client highlighted the operators' discipline and responsiveness to needs, indicating a strong alignment with project goals. Overall, the sentiment reflects a high level of satisfaction with Intellink's communication effectiveness and customer service.

BPO Services for Pharmaceutical Distributor

5.0 Jun 16, 2021

Flawless communications, serving our needs with 5-star attitude.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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ICC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Services provided

100% Call Center Services

Focus Areas

40% Inbound appointment scheduling

35% Virtual receptionist

25% Answering services

ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

30% Inbound appointment scheduling

40% Virtual receptionist

30% Answering services

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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CallWay Ukraine

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

80% Call Center Services

4% Business Consulting

4% IT Strategy Consulting +6

2% CRM Consulting and SI

2% Custom Software Development

2% E-Commerce Development

2% IoT Development

2% Unified Communications Consulting & SI

2% Web Development

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
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CIENCE Technologies

4.2 142 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

30% Sales Outsourcing

10% Advertising +2

10% Direct Marketing

10% Email Marketing

Focus Areas

100% Inbound appointment scheduling

CIENCE Technologies is a company that offers outbound call center and lead generation services. Feedback from reviews is mixed, with approximately 40% highlighting poor delivery and disorganization, while around 30% report effective lead generation and outreach success. Common themes include project management challenges, with some clients noting successful prospecting efforts and integration into customer care services.

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Reviews mention Understands their clients' needs
CIENCE Technologies consistently demonstrates a strong understanding of their clients' needs, as highlighted in multiple reviews. Clients praised their proactive approach in gathering detailed information to tailor strategies effectively. For instance, a marketing director noted CIENCE's comprehensive playbook and their ability to refine messaging based on client feedback. Another client emphasized their responsiveness and flexibility, stating that CIENCE's team quickly adapts to changing requirements. Overall, the sentiment reflects confidence in CIENCE's capacity to align with client objectives and deliver impactful results.

Lead Generation for Tourism Experience Management Platform

4.5 May 9, 2022

What really stands out about CIENCE is their responsiveness and flexibility to our needs. They always reply quickly and comprehensively, and they’ve maintained that despite difficult real-world conditions.
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LinkedIn, Email, & Call Campaigns for SaaS Analytics Company

4.5 Aug 31, 2021

We’re most impressed with their field expertise and their in-depth understanding of our customers’ needs. CIENCE Technologies’ framework helps us meet our current benchmarks, and their team always ensures that we’re operating as professionally and effectively as possible.
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Lead Generation Services for EdTech Company

5.0 Jan 7, 2021

I was most impressed by how quickly they learned. It was really remarkable how they felt like a part of our team within a very short period of time. They not only met our KPIs quickly but were also able to understand our product and who we are.
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Lead Generation for Financial Services Company

5.0 Nov 7, 2020

They make sure that their team is proportionate to their contracts so that they can really give us their full attention. Whenever we have feedback, they take it to heart and change right away.
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Lead Generation & Strategy for Robotic Furniture Company

5.0 Sep 16, 2020

They take the time to understand our brand, define a customer, build a strategy around that, and execute the strategy. They then evaluate on a weekly basis, make changes as necessary.
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Average Project Cost Breakdown

$10,000 to $49,000 (78) $50,000 to $199,999 (16) Less than $10,000 (9) $200,000 to $999,999 (2)

What Clients Have Said
CIENCE Technologies is generally perceived as offering good value for money, with several clients highlighting their competitive pricing. Positive feedback includes their ability to deliver a high volume of leads and appointments, which some clients noted exceeded initial expectations. However, there are significant concerns regarding the quality of leads, with multiple reviews indicating dissatisfaction with fabricated or irrelevant leads, ultimately leading to wasted resources. Overall, while some clients found value in their services, others expressed disappointment in the outcomes relative to the costs incurred.
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More responsive than most other service providers

CIENCE Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

Saksahanskoho St., 37-K
Kyiv, Ukraine 02000
1001 - 2000

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Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6

15% IT Staff Augmentation

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

29% Inbound appointment scheduling

57% Answering services

14% Virtual receptionist

A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

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Reviews mention High-quality work
Clients have consistently praised A.R.C.E. Contact Center for their high-quality work and professionalism. Notably, a Department Manager from Wargaming highlighted their 'unwavering commitment, expertise, and exceptional services,' which significantly enhanced the gaming experience. The ability to deliver on time and adapt to client needs further underscores their quality. Overall, the sentiment reflects strong satisfaction with the support provided, demonstrating A.R.C.E.'s effectiveness in meeting contractual goals and maintaining high service standards.

Customer Support Services for Game Developer

5.0 Apr 10, 2023

The quality of requests processed demonstrates their attention to detail and commitment to excellence. Their unwavering commitment, expertise, and exceptional services have been paramount in delivering an unparalleled gaming experience to our players. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy. We have enjoyed working with their team and commend their dedication to providing top-notch support and services.
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Industry Experience

A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted A.R.C.E. Contact Center's cost-effectiveness and value for money. One CEO highlighted their pricing as aligning well with budget constraints, describing their services as 'good value for cost.' A project manager from BlaBlaCar emphasized that A.R.C.E.'s proposal was the most appealing after a market analysis. Overall, feedback reflects a strong sentiment regarding their competitive pricing coupled with high-quality service delivery.
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England (2) Cyprus (1) Poland (1) Ukraine (1)

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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Call Center Services

25% Application Management & Support

25% Content Marketing +2

25% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

45% Inbound appointment scheduling

45% Answering services

10% Virtual receptionist

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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Amevalue

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

30% Inbound appointment scheduling

65% Answering services

5% Virtual receptionist

Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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Digital Brother

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Services provided

10% Call Center Services

10% API Development

10% Application Testing +7

10% BI & Big Data Consulting & SI

10% Branding

10% Cloud Consulting & SI

10% Custom Software Development

10% DevOps Managed Services

10% Web Design

10% Web Development

Focus Areas

100% Inbound appointment scheduling

Digital Brother is a branding company. Located in Kyiv, Ukraine, their small team specializes in Branding and Web Design. The firm was launched in 2020.
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Dealist Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

25% Call Center Services

50% Translation

25% Customer Service Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

30% Customer Service Outsourcing

15% IT Managed Services +3

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Focus Areas

25% Inbound appointment scheduling

75% Answering services

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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Kyiv, Ukraine

21 Tatarska Street
Kyiv, Ukraine 04107
1

+40 317 305 000

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Tell us what you need — we’ll match you with top agencies in minutes.

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 DMT Business Development

2 LimTC

3 SalesAR

4 Leadium

5 EverHelp

6 Global Bilgi

7 Intellink

8 Belkins

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 8 Ukraine Inbound Appointment Setting Providers

DMT Business Development

$1,000+

$25 - $49 / hr

50 - 249

Zhytomyr, Ukraine

Ability to deliver

38.9/40.0

20/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

10% Call Center Services

75% Inbound appointment scheduling

90% Other

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LimTC

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

37.5/40.0

18.6/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

15% Call Center Services

50% Inbound appointment scheduling

85% Other

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SalesAR

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

37.9/40.0

20/20 Reviews

10/10 Clients & Experience

7.9/10 Market Presence

Service focus

10% Call Center Services

100% Inbound appointment scheduling

90% Other

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Leadium

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

37.5/40.0

18.6/20 Reviews

9.8/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

100% Inbound appointment scheduling

90% Other

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EverHelp

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

35.6/40.0

20/20 Reviews

9/10 Clients & Experience

6.6/10 Market Presence

Service focus

15% Call Center Services

25% Inbound appointment scheduling

85% Other

View Profile Visit Website
Global Bilgi

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

30.9/40.0

15.6/20 Reviews

5.7/10 Clients & Experience

9.6/10 Market Presence

Service focus

30% Call Center Services

50% Inbound appointment scheduling

70% Other

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Intellink

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

30.5/40.0

16.2/20 Reviews

9.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Call Center Services

33% Inbound appointment scheduling

75% Other

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Belkins

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

40/40.0

20/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

10% Call Center Services

100% Inbound appointment scheduling

90% Other

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ICC

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Ability to deliver

7.4/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.4/10 Market Presence

Service focus

100% Call Center Services

40% Inbound appointment scheduling

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Profcallcenter

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Call Center Services

30% Inbound appointment scheduling

40% Other

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CallWay Ukraine

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

80% Call Center Services

30% Inbound appointment scheduling

20% Other

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CIENCE Technologies

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

100% Inbound appointment scheduling

60% Other

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Mobilunity BPO

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Ability to deliver

7.8/40.0

0/20 Reviews

0.7/10 Clients & Experience

7.1/10 Market Presence

Service focus

10% Call Center Services

30% Inbound appointment scheduling

90% Other

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A.R.C.E. Contact Center

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

29% Inbound appointment scheduling

30% Other

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Zenko Group

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

30% Inbound appointment scheduling

75% Other

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Adapter

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% Call Center Services

45% Inbound appointment scheduling

85% Other

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Amevalue

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

30% Inbound appointment scheduling

80% Other

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Helpware CX

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

36.7/40.0

17/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

20% Call Center Services

25% Inbound appointment scheduling

80% Other

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Digital Brother

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

100% Inbound appointment scheduling

90% Other

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CCIG Group

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

25.6/40.0

20/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

40% Call Center Services

30% Inbound appointment scheduling

60% Other

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Dealist Solutions

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% Inbound appointment scheduling

75% Other

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euroanswer

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

30% Call Center Services

25% Inbound appointment scheduling

70% Other

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Why Trust Clutch

List of the Top 8 Ukraine Inbound Appointment Setting Providers

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How to Build a Budget for Call Center Services [With Template]

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