Home Call Centers Answering Services Ukraine

Top Answering Service in Ukraine

Ratings Updated: July 8, 2026

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34 Companies

Country: Ukraine

Inbound Services: Answering services

List of the Top Ukraine Answering Services Companies

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What are Featured Providers?

Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Ukraine

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received overwhelmingly positive feedback for its answering services, with approximately 85% of reviews highlighting their professionalism and adaptability. Clients appreciate the tailored solutions and effective communication, noting a significant reduction in missed calls and improved customer satisfaction. While a few negative comments focus on occasional call handling errors, overall sentiment remains strong, emphasizing Moneypenny's ability to enhance business operations and customer engagement.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has effectively served a diverse range of industries, including Construction, Healthcare, Real Estate, and Business Services. Clients commend their responsiveness, professionalism, and ability to tailor services to specific operational needs. Overall sentiment across industries reflects satisfaction, particularly in enhancing customer experiences and operational efficiency. Notable strengths include adaptability in call handling and consistent communication, making them a suitable partner for businesses seeking reliable outsourced customer service solutions.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Business services Information technology Advertising & marketing Manufacturing Education Construction

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Overall, client feedback on Moneypenny USA indicates a mixed sentiment regarding cost and value for money. While some clients appreciate the flexibility and affordability of their services, such as a medical staffing company spending approximately $40,000 over three years, others have expressed concerns about unexpected charges and inconsistent service quality. Notably, a gym owner mentioned a price increase during the pandemic, which affected their perception of value. Despite these issues, many clients acknowledge the effectiveness of Moneypenny's services in enhancing their operational efficiency.
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DMT Business Development

5.0 79 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Focus Areas

10% Answering services

75% Inbound appointment scheduling

15% Virtual receptionist

DMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.

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23 of 23 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read more
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Industry Experience

DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

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Zhytomyr, Ukraine

Skorulskoho lane, 5
Zhytomyr, Ukraine 10001
41 - 49

+380978631266

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Content Moderation Services

10% Data Annotation Services

Focus Areas

65% Answering services

25% Inbound appointment scheduling

10% Virtual receptionist

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Great team
The sentiment regarding Helpware's team is overwhelmingly positive across reviews. Clients praised their communication, professionalism, and dedication. For instance, one client noted Helpware's team as 'awesome' and highlighted their clear performance metrics, while another emphasized their 'passion, integrity, and eagerness' which fostered a strong customer service culture. Additionally, a client remarked on their flexibility and empathy, stating they are not just automated responders but genuinely care for customers. Overall, Helpware's team is viewed as a vital asset to their clients' operations.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

The first employee we had quickly became our shining star. However, the whole team deserves five stars; they’re all fantastic people. We’ve been impressed by how they deal with clients. They’re patient, professional, and polite.
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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Data Entry & Back Office Support for Marketing Services Company

5.0 Oct 17, 2018

Helpware has grown in size and upgraded their technological resources: software, hardware, and laptops. The company has cultivated a good work environment by taking care of its employees. We’re lucky to have had such a positive experience. Helpware maintains open lines of communication to deliver whatever we need. That service makes them feel like going to a colleague down the hall for help.
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Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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BPO for Meditation App Business

5.0 Nov 9, 2020

The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do. They document everything and send follow-up emails after every single one of our calls. It’s been great working with them, and they’ve accelerated some of our slow decisions.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on Helpware CX highlights their effective marketing support, particularly in customer research, resulting in the acquisition of six new customers. Clients commend the company's fast project management and responsive communication. One reviewer noted choosing Helpware CX for their value and expressed satisfaction with the overall engagement, stating there were no areas for improvement. The sentiment reflects a strong positive experience with Helpware CX's services over the past six months.
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3 of 4 Answering services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Answering services Experience

Helpware CX has received overwhelmingly positive feedback for their Answering Services, with 85% of reviewers highlighting their exceptional customer support and ability to customize solutions. Clients praised their quick onboarding, effective communication, and collaborative approach, resulting in significant improvements in customer satisfaction and operational efficiency. Notably, one client reported increasing their Google rating from three to four stars due to Helpware's diligent efforts. Overall, their expertise and commitment to client success are consistently emphasized across reviews.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware CX for their cost-effectiveness and value. Many reviews highlight that Helpware offers competitive pricing while delivering high-quality services. For instance, one client noted they chose Helpware due to its 'good value for the cost,' while another emphasized their pricing fit within budget constraints. Overall, sentiment regarding Helpware's pricing model reflects satisfaction, as numerous clients reported that the value received significantly exceeded their expectations.
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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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3 of 4 reviews are 5 stars

4 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and cultural fit. Clients praised their ability to meet and exceed service level agreements, with one noting a 98% call answer rate and another commending a 94% rate maintained year-round. Feedback emphasized the company's quick adaptation to changing needs and effective communication, with all clients expressing satisfaction and no significant areas for improvement identified.
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3 of 3 Answering services reviews are 5 stars

2 new reviews for Answering services in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Answering services Experience

CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
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Poland (14) Germany (3) Czech Republic (1) France (1)

This provider is fluent in 25 languages:

Albanian

Azerbaijani

Bulgarian

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

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Kyiv, Ukraine

20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000
151 - 200

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

100% Answering services

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Easy to work with
Clients consistently highlight Simply Contact's ease of collaboration, noting their responsiveness and flexibility. One client stated they were 'easy to work with' and appreciated the team's quick adaptations to project needs. Another remarked on their friendly and professional tone, contributing to a smooth operational flow. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with communication and project management, which significantly enhanced their customer support processes.

Multilingual Client Support for Customer Service Provider

4.0 May 16, 2022

We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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2 of 2 Answering services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Answering services Experience

Simply Contact has received overwhelmingly positive feedback for their Answering services, with a reported 25% boost in customer satisfaction and a 40% increase in interaction volumes post-engagement. Clients highlight their expertise in managing multiple communication channels, resulting in a 40% reduction in response time and a 30% increase in customer satisfaction scores. All reviewers noted outstanding project management and responsiveness, with no significant areas for improvement identified. Overall, 100% of reviewers expressed satisfaction with Simply Contact's services.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
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Dnipro, Ukraine

Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 49000
31 - 40

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EverHelp

5.0 48 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

15% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

55% Answering services

25% Inbound appointment scheduling

20% Virtual receptionist

EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.

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Reviews mention Hard working
Clients consistently commend EverHelp for their hard work and dedication. One client noted, "Their hard work contributed to results," highlighting the positive impact on project outcomes. Another emphasized the team's impressive performance, stating, "Aside from the hard work that was done, the EverHelp team are just pleasant people." Overall, the sentiment surrounding EverHelp's work ethic is overwhelmingly positive, with clients appreciating both their commitment and professionalism.

Customer Service Outsourcing for IT Company

5.0 Jun 17, 2024

The team was prompt and flexible in meeting communication demands. Their hard work contributed to results, and we appreciated the humor during our virtual meetings.
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Customer Support Services for App Dev Company

5.0 Jun 17, 2024

Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, EverHelp has received positive feedback for enhancing customer support across various sectors. Clients noted a significant reduction in unresolved ticket backlogs, with one reporting a decrease of over 45%. Their proactive approach to identifying operational inefficiencies and proposing workflow improvements was particularly praised. Project management was described as structured and responsive, though initial onboarding took longer than expected. Overall, clients expressed high satisfaction due to improved response times and customer retention.
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6 of 6 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read more
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Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

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LimTC

5.0 41 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

15% Call Center Services

50% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% HR Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

LimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding LimTC's reasonable pricing, highlighting their cost-effectiveness and affordability. One client noted significant savings, stating, 'They are cost-effective, affordable especially when signing a very long-term contract,' which contributed to their decision to engage LimTC. Overall, the feedback reflects satisfaction with the value provided relative to costs, reinforcing LimTC's reputation as a reliable partner for outsourced services.

Outsourced BPO Services for Digital Marketing Agency

5.0 Jul 2, 2020

I was shocked that they were able to understand the needs of my client and assign native speakers, with more than 50% off the expenses I would spend in Dubai to hire such expertise! They are cost-effective, affordable especially when signing a very long-term contract.
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11 of 12 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Client Support for Crypto Firm
5.0 — Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
LimTC is frequently praised for its cost-effectiveness and overall value for money. Clients highlighted that their pricing fits within budgets while delivering high-quality services. For instance, one client noted that LimTC's pricing was 'good value for cost' and another mentioned the significant ROI achieved despite initial concerns about the expense. Overall, the sentiment across reviews reflects satisfaction with the financial investment relative to the quality and effectiveness of the services provided.
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United States (9) Ukraine (7) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)

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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.

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Reviews mention Exceptional results
Global Bilgi has consistently delivered exceptional results for LifeCell, evidenced by their ability to exceed revenue targets by 20% and grow the customer base by 7% despite challenging conditions. Clients commend their transparency, adaptability, and effective project management, highlighting the team's commitment to meeting deadlines and providing valuable insights. The partnership, ongoing for 12 years, underscores Global Bilgi's capability to not only meet but exceed expectations, making them a highly recommended choice for businesses seeking impactful results.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

The team meets all of our targets. Last year alone, even everybody was working remotely and couldn’t touch base with our customers directly, they still exceeded our chief revenue target by 20%. They have even grown our customer base by 7%.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

20% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

15% Public Relations

Focus Areas

100% Answering services

BPO Nextdoor is a company specializing in Call Center Services, including lead generation, data validation, and customer support. Reviews highlight their reliability, responsiveness, and flexibility, with 100% positive feedback regarding project management and communication. Clients commend their ability to adapt to client needs, with 75% of reviewers noting their excellent grasp of language and workflow demands.

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Reviews mention Well-organized projects
Clients have consistently praised BPO Nextdoor for their well-organized project management. One client noted that the collaboration was 'very structured and yet agile,' highlighting their ability to adapt to changes effectively. Additionally, the timely completion of projects was emphasized, with one review stating that projects were 'successfully completed in terms of both timing and economics.' Overall, the sentiment reflects strong satisfaction with BPO Nextdoor's project organization and execution.

Web & Mobile App Dev for Branding Agency

5.0 May 9, 2022

The collaboration was very structured and yet agile with regard to changes that arose in the course of the project.
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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)

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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

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Reviews mention Great project management
Clients have consistently praised GotYourBack Support for their excellent project management. For instance, the COO of Zipify highlighted their proactive communication and timely delivery, noting that they effectively managed projects and remained responsive to needs. Similarly, the CMO of Gismart commended the project manager's effectiveness in communication and regular updates. Overall, the sentiment reflects high satisfaction with their project management capabilities, emphasizing reliability and professionalism.

Support & Sales Outsourcing for Wellness App Developer

5.0 May 23, 2023

The project manager from GYBS was highly effective in managing the project and communicating with our team. They provided regular updates and feedback, and were always available to address any concerns or issues that arose.
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BPO Services for Cybersecurity Company

5.0 Mar 24, 2021

Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly.
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Customer Service Outsourcing for Software Development Co

5.0 Sep 22, 2025

They are managing projects and initiatives very effectively. Communication is proactive, requests are handled quickly, and everything is delivered on time. They remain responsive to our needs and consistently provide a high-level service.
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Industry Experience

GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and Software. Clients praised their exceptional customer support, professionalism, and alignment with brand values, resulting in high Customer Satisfaction (CSAT) scores. Particularly in eCommerce and Beauty, they excelled in managing customer inquiries and improving service efficiency. Their adaptability and commitment in the Gaming and Cybersecurity sectors further highlight their strengths, making them a strong fit for companies seeking quality support services.
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Gaming IT Services eCommerce Beauty Software

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, emphasizing that their pricing aligns well with project budgets. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client mentioned a significant reduction in support costs while maintaining high service quality. Overall, sentiment regarding the company's cost-effectiveness is overwhelmingly positive, with multiple clients expressing satisfaction with the financial aspects of their engagement.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

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Reviews mention Efficient
Clients consistently commend Intellink for their efficiency and responsiveness. One client highlighted their ability to solve issues promptly, stating, 'When you outsource to Intellink you get very effective service with a good price.' Another client noted, 'Efficiency, responsiveness, exact delivery vs promises' as their most impressive quality. Overall, feedback reflects a strong sentiment towards Intellink's capability to provide effective solutions while saving clients time and costs.

Data Annotation Services for IT Security Company

5.0 Dec 16, 2020

Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. Efficiency, responsiveness, exact delivery vs promises.
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Industry Experience

Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Select Industry to see insights

Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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MoveUp Solutions

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Kharkiv, Ukraine

Services provided

15% Call Center Services

15% Accounting

15% Back Office Outsourcing +4

15% Blockchain

15% Customer Service Outsourcing

15% IT Strategy Consulting

10% Recruiting

Focus Areas

100% Answering services

MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

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Reviews mention Knowledgeable
Clients consistently commend MoveUp Solutions for their extensive knowledge and expertise, particularly in web design and international business strategies. One client highlighted their 'excellent command of English and knowledge of web design,' which significantly contributed to the project's success. Additionally, MoveUp's ability to encourage clients to consider global expansion showcases their strategic insight. Overall, the sentiment reflects a strong appreciation for their knowledgeable approach and responsiveness.

Web & Business Development for Safety Firm

5.0 Feb 16, 2018

The command of English and knowledge of web design were excellent. I would use them again.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with MoveUp Solutions' pricing relative to the value delivered. One client noted their impressive command of English and web design skills, highlighting their willingness to assist in expanding global presence. Another client praised the company's proactive approach and attention to detail, which contributed to effective project outcomes. Overall, feedback indicates that MoveUp Solutions provides high-quality service at a competitive price, making them a valuable partner for various projects.
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View projects from:

Lithuania (1) United States (1)

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Kharkiv, Ukraine

Alchevskih
Kharkiv, Ukraine 61000
10 - 15

+38 066 922 8895

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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

57% Answering services

29% Inbound appointment scheduling

14% Virtual receptionist

A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

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Reviews mention High-quality work
Clients have consistently praised A.R.C.E. Contact Center for their high-quality work and professionalism. Notably, a Department Manager from Wargaming highlighted their 'unwavering commitment, expertise, and exceptional services,' which significantly enhanced the gaming experience. The ability to deliver on time and adapt to client needs further underscores their quality. Overall, the sentiment reflects strong satisfaction with the support provided, demonstrating A.R.C.E.'s effectiveness in meeting contractual goals and maintaining high service standards.

Customer Support Services for Game Developer

5.0 Apr 10, 2023

The quality of requests processed demonstrates their attention to detail and commitment to excellence. Their unwavering commitment, expertise, and exceptional services have been paramount in delivering an unparalleled gaming experience to our players. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy. We have enjoyed working with their team and commend their dedication to providing top-notch support and services.
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4 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Visa Outsourcing Company
5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read more
Read 4 Reviews

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Industry Experience

A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Select Industry to see insights

Gaming IT Services Financial services Transportation

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England (2) Cyprus (1) Poland (1) Ukraine (1)

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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

50% Call Center Services

10% Customer Service Outsourcing

10% Direct Marketing +3

10% Event Marketing

10% Market Research

10% Public Relations

Focus Areas

100% Answering services

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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OnlineMarket

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

60% Call Center Services

30% Sales Outsourcing

10% Customer Service Outsourcing

Focus Areas

80% Answering services

20% Virtual receptionist

OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Graf Call Center

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Services provided

45% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

100% Answering services

Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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Adelina BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

30% Answering services

40% Virtual receptionist

30% Inbound appointment scheduling

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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ICC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Services provided

100% Call Center Services

Focus Areas

25% Answering services

40% Inbound appointment scheduling

35% Virtual receptionist

ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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Shift-Arts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dnipro, Ukraine

Services provided

14% Call Center Services

35% Customer Service Outsourcing

21% Back Office Outsourcing +2

20% IT Managed Services

10% IT Staff Augmentation

Focus Areas

100% Answering services

Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

15% Call Center Services

40% IT Managed Services

25% Customer Service Outsourcing +2

10% Back Office Outsourcing

10% Sales Outsourcing

Focus Areas

75% Answering services

25% Virtual receptionist

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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CallWay Ukraine

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

80% Call Center Services

4% Business Consulting

4% IT Strategy Consulting +6

2% CRM Consulting and SI

2% Custom Software Development

2% E-Commerce Development

2% IoT Development

2% Unified Communications Consulting & SI

2% Web Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
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Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6

15% IT Staff Augmentation

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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BSG

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

10% Blockchain Marketing

10% Customer Service Outsourcing +7

10% Cybersecurity

10% Direct Marketing

10% Ecommerce Marketing

10% Email Marketing

10% IT Managed Services

10% Other Marketing

10% Robotics Process Automation

Focus Areas

50% Answering services

50% Virtual receptionist

BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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CSL - Customer Support Lviv

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

70% Answering services

30% Virtual receptionist

CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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Bird Service Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

70% Answering services

30% Virtual receptionist

Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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Amevalue

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

65% Answering services

30% Inbound appointment scheduling

5% Virtual receptionist

Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

60% Answering services

40% Virtual receptionist

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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Adelina Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kharkiv, Ukraine

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Adelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.
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Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Call Center Services

25% Application Management & Support

25% Content Marketing +2

25% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

45% Answering services

45% Inbound appointment scheduling

10% Virtual receptionist

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

37% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +2

13% HR Outsourcing

12% Recruiting

Focus Areas

100% Answering services

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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L'viv, Ukraine

б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 79000
41 - 49

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Campana Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Campana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
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Dealist Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

25% Call Center Services

50% Translation

25% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

30% Customer Service Outsourcing

15% IT Managed Services +3

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Focus Areas

75% Answering services

25% Inbound appointment scheduling

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more

Kyiv, Ukraine

21 Tatarska Street
Kyiv, Ukraine 04107
1

+40 317 305 000

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Simply Contact

2 LimTC

3 Global Bilgi

4 DMT Business Development

5 BPO Nextdoor

6 GotYourBack Support

7 Intellink

8 MoveUp Solutions

9 A.R.C.E. Contact Center

10 EverHelp

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 10 Ukraine Answering Services Companies

Simply Contact

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Ability to deliver

36/40.0

16.4/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

35% Call Center Services

100% Answering services

65% Other

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LimTC

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

38.3/40.0

19.2/20 Reviews

10/10 Clients & Experience

9.2/10 Market Presence

Service focus

15% Call Center Services

50% Answering services

85% Other

View Profile Visit Website
Global Bilgi

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

30.9/40.0

15.6/20 Reviews

5.7/10 Clients & Experience

9.6/10 Market Presence

Service focus

30% Call Center Services

50% Answering services

70% Other

View Profile Visit Website
DMT Business Development

$1,000+

$25 - $49 / hr

50 - 249

Zhytomyr, Ukraine

Ability to deliver

39.2/40.0

20/20 Reviews

10/10 Clients & Experience

9.2/10 Market Presence

Service focus

10% Call Center Services

10% Answering services

90% Other

View Profile Visit Website
BPO Nextdoor

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Ability to deliver

31.9/40.0

16.2/20 Reviews

10/10 Clients & Experience

5.7/10 Market Presence

Service focus

20% Call Center Services

100% Answering services

80% Other

View Profile Visit Website
GotYourBack Support

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Ability to deliver

29/40.0

16.6/20 Reviews

7.2/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Call Center Services

100% Answering services

80% Other

View Profile Visit Website
Intellink

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

30.5/40.0

16.2/20 Reviews

9.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Call Center Services

33% Answering services

75% Other

View Profile Visit Website
MoveUp Solutions

Undisclosed

< $25 / hr

10 - 49

Kharkiv, Ukraine

Ability to deliver

23.5/40.0

16.2/20 Reviews

2.4/10 Clients & Experience

4.9/10 Market Presence

Service focus

15% Call Center Services

100% Answering services

85% Other

View Profile Visit Website
A.R.C.E. Contact Center

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

16.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

57% Answering services

30% Other

View Profile Visit Website
EverHelp

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

36.2/40.0

20/20 Reviews

9/10 Clients & Experience

7.2/10 Market Presence

Service focus

15% Call Center Services

55% Answering services

85% Other

View Profile Visit Website
CATI call center

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

View Profile Visit Website
OnlineMarket

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Call Center Services

80% Answering services

40% Other

View Profile Visit Website
Graf Call Center

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

45% Call Center Services

100% Answering services

55% Other

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Adelina BPO

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

70% Call Center Services

50% Answering services

30% Other

View Profile Visit Website
Profcallcenter

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Call Center Services

30% Answering services

40% Other

View Profile Visit Website
ICC

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Ability to deliver

7.4/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.4/10 Market Presence

Service focus

100% Call Center Services

25% Answering services

View Profile Visit Website
Shift-Arts

$1,000+

< $25 / hr

10 - 49

Dnipro, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0.6/10 Clients & Experience

4.6/10 Market Presence

Service focus

14% Call Center Services

100% Answering services

86% Other

View Profile Visit Website
EnergeticHub

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

15% Call Center Services

75% Answering services

85% Other

View Profile Visit Website
CallWay Ukraine

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

80% Call Center Services

35% Answering services

20% Other

View Profile Visit Website
Mobilunity BPO

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Ability to deliver

7.8/40.0

0/20 Reviews

0.7/10 Clients & Experience

7.1/10 Market Presence

Service focus

10% Call Center Services

35% Answering services

90% Other

View Profile Visit Website
BSG

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

10% Call Center Services

50% Answering services

90% Other

View Profile Visit Website
Zenko Group

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

35% Answering services

75% Other

View Profile Visit Website
CSL - Customer Support Lviv

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

70% Answering services

30% Other

View Profile Visit Website
Bird Service Company

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

70% Answering services

40% Other

View Profile Visit Website
Amevalue

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

65% Answering services

80% Other

View Profile Visit Website

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Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Call Center Services for Nonprofit Organization

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Lead Generation Services for UX/UI Design Agency

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Reviews mention Great team

Customer Service Outsourcing for Parking Software Company

Customer Service via Chat

Data Entry & Back Office Support for Marketing Services Company

Customer Support for Lifestyle Product Supplier

BPO for Meditation App Business

Reviewed 1 time in the past 6 months

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Reviewed 4 times in the past 6 months

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Reviews mention Easy to work with

Multilingual Client Support for Customer Service Provider

Customer Service Outsourcing for AdTech Company

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Reviews mention Hard working

Customer Service Outsourcing for IT Company

Customer Support Services for App Dev Company

Reviewed 3 times in the past 6 months

Back Office Outsourcing for Email API Solutions Company

Reviews mention Reasonable pricing

Outsourced BPO Services for Digital Marketing Agency

Client Support for Crypto Firm

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Reviews mention Exceptional results

Telesales & Customer Service for Telecommunications Company

Call Center Services for Telecom Service Provider

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Reviews mention Well-organized projects

Web & Mobile App Dev for Branding Agency

Lead Generation Services for Packaging Solution Company

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Reviews mention Great project management

Support & Sales Outsourcing for Wellness App Developer

BPO Services for Cybersecurity Company

Customer Service Outsourcing for Software Development Co

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Reviews mention Efficient

Data Annotation Services for IT Security Company

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Reviews mention Knowledgeable

Web & Business Development for Safety Firm

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Reviews mention High-quality work

Customer Support Services for Game Developer

Call Center Services for Visa Outsourcing Company

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List of the Top 10 Ukraine Answering Services Companies

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