Top BPO Companies in Istanbul

Ratings Updated: March 26, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Istanbul, Türkiye

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Istanbul, Türkiye

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext reflect a strong overall sentiment, highlighting their effective call center and accounting services. Clients commend their impressive hiring process and communication, which facilitates smooth onboarding and project management. Positive outcomes include reduced complaints and balanced workloads. However, some suggest improvements in employee training. Overall, Connext is recognized for aligning with client values and effectively contributing to business growth.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Istanbul, Türkiye

Services provided

40% Content Moderation Services

40% Customer Service Outsourcing

20% Call Center Services

Conectys is a technical support company that specializes in providing multilingual support services. Clients appreciate their proactive communication and consistent performance, with 100% of reviewers highlighting these strengths. However, there is some room for improvement in their workflow tools, as noted by the reviewer.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Istanbul, Türkiye

Esentepe Talatpaşa Caddesi No:5 Harman Sok.
Istanbul, Türkiye 34394
751 - 1000

+32 9 298 01 11

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Istanbul, Türkiye

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Istanbul, Türkiye

Papirus Plaza - Merkez, Ayazma Cd No:37, 34406 Kâğıthane/İstanbul
Istanbul, Türkiye 34406
More than 5k

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Featured

What are Featured Providers?

Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Istanbul, Türkiye

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight a consistent delivery of high-quality administrative support across various industries. Clients commend the team's responsiveness and ability to adapt to changing priorities, with notable feedback indicating a 30% increase in productivity and significant time savings of up to 10-15 hours per week. Clients specifically praised individual assistants for their professionalism, reliability, and proactive communication, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Istanbul, Türkiye

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Istanbul, Türkiye

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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AssisTT

Not yet reviewed

Undisclosed

Undisclosed

10,000+

İstanbul, Türkiye

Services provided

50% Back Office Outsourcing

50% Call Center Services

AssisTT is a large call center and Back Office Outsourcing company located in İstanbul, Türkiye. Their services include Call Center Services and Back Office Outsourcing.
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VANAD Engage Turkije

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Istanbul, Türkiye

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Content Moderation Services +1 service

10% Email Marketing

Headquartered in Istanbul, Türkiye, VANAD Engage Turkije is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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ganira

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

45% Call Center Services

45% Sales Outsourcing

5% Demand Generation Marketing +1 service

5% Digital Strategy

Ganira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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Istanbul, Türkiye

515 Bağdat Caddesi
Istanbul, Türkiye 34744
50 - 75

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Coorbiz

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Marketing Strategy

50% Sales Outsourcing

Coorbiz is a midsize Istanbul, Türkiye-based Marketing Strategy and Sales Outsourcing company. The team offers Marketing Strategy and Sales Outsourcing.
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CMC Turkey

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Kağıthane, Türkiye

Services provided

40% Back Office Outsourcing

20% HR Consulting

10% Call Center Services +3 services

10% Cloud Consulting & SI

10% Customer Service Outsourcing

10% Social Media Marketing

CMC Turkey is a Back Office Outsourcing company. They were founded in 2000 and focus on Back Office Outsourcing and HR Consulting.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Istanbul, Türkiye

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Istanbul, Türkiye

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Istanbul, Türkiye

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Autonomous
Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results.

Back-Office Support & Customer Service for Fitness Company

5.0 Jun 19, 2025

I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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Back Office Outsourcing for Healthcare Company

5.0 Aug 5, 2025

They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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COMDATA Group

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Istanbul, Türkiye

Services provided

50% Call Center Services

20% Customer Service Outsourcing

10% Business Consulting +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Established in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.
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Istanbul, Türkiye

Saray, Cessas Plaza, Dr. Adnan Büyükdeniz Cd. 4/2 Kat:1
Istanbul, Türkiye 34768
751 - 1000

+90 216 556 39 00

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Tempo BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

40% Call Center Services

20% Back Office Outsourcing

10% Corporate Training & Coaching +3 services

10% Customer Service Outsourcing

10% Digital Strategy

10% IT Strategy Consulting

Tempo BPO, a call center company, was launched in 2002. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?

Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Istanbul, Türkiye

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have expressed a high level of satisfaction with Remote Team Solutions, highlighting their effective project management and timely delivery of services. One client noted, 'We are getting policies out even faster with the quality we are looking for,' while another appreciated the ability to manage their team effectively. Overall, the sentiment is positive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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More responsive than most other service providers

Remote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Remed Türkiye

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Customer Service Outsourcing

Phone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.
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EchoCCS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +3 services

20% Sales Outsourcing

10% Business Consulting

10% Call Center Services

EchoCCS is a midsize IT managed services company established in 2003. Their team specializes in IT managed services and Back Office Outsourcing.
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Forte A.Ş.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

40% Call Center Services

20% Custom Software Development

20% Graphic Design +1 service

20% Sales Outsourcing

Forte A.Ş., a call center service, was launched in 2019. The firm focuses on Call Center Services and Graphic Design, and is midsize.
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Back-Up Dünyası

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Business Consulting

25% Back Office Outsourcing

25% Call Center Services

Back-Up Dünyası, a Business Consulting company, was established in 2003. The team provides Business Consulting and Call Center Services.
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PractiCall Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

30% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Cloud Consulting & SI

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Sales Outsourcing

PractiCall Solutions is a midsize answering service company established in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Nolto Teknoloji Anonim Sirketi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

100% Call Center Services

Established in 2016, Nolto Teknoloji Anonim Sirketi is a call center company. The team specializes in Call Center Services.
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Sale-Art

5.0 1 review

$1,000+

< $25 / hr

2 - 9

İstanbul, Türkiye

Services provided

100% Sales Outsourcing

Sale-Art provides lead generation services and specializes in developing effective sales strategies. The reviews highlight their ability to generate substantial revenue increases and their dedication to delivering projects on time. Clients appreciate their effective communication and collaborative approach, finding them a good cultural and value fit for their needs.

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TTM Call Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

70% Call Center Services

30% Back Office Outsourcing

Call center company TTM Call Group was established in 2020. The company focuses on Call Center Services and Back Office Outsourcing, and is small.
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Quandatum

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Istanbul, Türkiye

Services provided

70% Sales Outsourcing

10% Email Marketing

5% CRM Consulting and SI +3 services

5% Call Center Services

5% Robotics Process Automation

5% Social Media Marketing

Located in Istanbul, Türkiye, Quandatum is a Sales Outsourcing company. They offer Sales Outsourcing and Email Marketing.
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CCR

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

40% Business Consulting

40% Call Center Services

10% Back Office Outsourcing +1 service

10% Document Digitization & Management

Established in 2011, CCR is a Business Consulting company. The firm specializes in Business Consulting and Call Center Services.
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bcc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

30% Call Center Services

20% CRM Consulting and SI

10% Back Office Outsourcing +4 services

10% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

10% Social Media Marketing

Phone answering service bcc is based in Istanbul, Türkiye. Established in 2020, the team provides Call Center Services and CRM consulting and SI.
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Connect Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

60% Call Center Services

20% Corporate Training & Coaching

20% Sales Outsourcing

Connect Call Center is a call center company. Founded in 2019, the team offers Call Center Services and Corporate Training & Coaching. The firm is based in Istanbul, Türkiye.
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Tur Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

90% Call Center Services

10% Commercial Property Management

Tur Assist is an Istanbul, Türkiye-based call center service. The team provides Call Center Services and Commercial Property Management.
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CottGroup

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

İstanbul, Türkiye

Services provided

15% Back Office Outsourcing

15% HR Consulting

10% Business Consulting +16 services

10% Finance & Accounting Outsourcing (FAO)

8% Accounting

5% Commercial Financing

5% Corporate Training & Coaching

5% Financial Advising & Planning

3% CRM Consulting and SI

3% Cybersecurity

3% ERP Consulting and SI

3% IT Managed Services

3% IT Strategy Consulting

2% Corporate Law

2% Finance Law

2% Internet & Technology Law

2% Labor & Employment Law

2% Tax Law

2% Translation

Back Office Outsourcing company CottGroup was established in 2005. The company specializes in Back Office Outsourcing and HR Consulting, and is midsize.
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Procat

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

20% Business Consulting

20% Call Center Services

20% Digital Strategy +3 services

20% Market Research

10% Sales Outsourcing

10% UX/UI Design

Procat is a Market Research company. They are in Istanbul, Türkiye and have midsize team. They provide Market Research and Digital Strategy.
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Sistaş

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Custom Software Development +4 services

10% Business Consulting

10% CRM Consulting and SI

10% Event Marketing

10% IT Strategy Consulting

Sistaş is a midsize custom software development company launched in 1991. Their team focuses on Custom Software Development and Call Center Services.
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Istanbul, Türkiye

Kusbakisi Cad. 25/1 Altunizade
Istanbul, Türkiye 34662
6 - 9

+90 0 216 531 74 60

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M2S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Email Marketing +4 services

10% Business Consulting

10% Event Marketing

10% Market Research

10% Marketing Strategy

Launched in 2014, M2S is an Email Marketing company. The firm focuses on Email Marketing and Call Center Services.
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Turkcell Global Bilgi

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Istanbul, Türkiye

Services provided

10% AI Development

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Cloud Consulting & SI

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

10% Market Research

10% Other IT Consulting and SI

10% Social Media Marketing

Market Research company Turkcell Global Bilgi was launched in 1999. The team specializes in Market Research and Social Media Marketing.
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Central Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

100% Call Center Services

Central Media is a telephone answering service located in Istanbul, Türkiye. The team offers Call Center Services.
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Zeno Bilisim

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Istanbul, Türkiye

Services provided

10% AI Consulting

10% AI Development

10% Application Testing +7 services

10% Back Office Outsourcing

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Custom Software Development

10% Digital Strategy

10% Mobile App Development

10% Web Development

Zeno Bilisim, a Digital Strategy company, was founded in 2013. The small team offers Digital Strategy and cloud consulting & SI.
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Yazılım Koçu

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Şişli, Türkiye

Services provided

20% Back Office Outsourcing

20% Branding

20% Digital Strategy +2 services

20% Public Relations

20% UX/UI Design

Established in 2024, Yazılım Koçu, a small branding firm, is in Şişli, Türkiye. Their team provides Branding and Public Relations.
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CottGroup

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Accounting

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Customer Service Outsourcing

10% Financial Consulting

10% PEO/Employee Leasing

10% Recruiting

CottGroup is a Finance & Accounting Outsourcing (FAO) company based in Istanbul, Türkiye. Launched in 1996, the team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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Trenkwalder Turkey

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Call Center Services

20% HR Outsourcing

10% Executive Search +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Logistics & Supply Chain Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Founded in 2007, Trenkwalder Turkey is a telephone answering service. Their team offers Call Center Services and HR Outsourcing.
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PayrollTürkiye

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Finance & Accounting Outsourcing (FAO)

20% PEO/Employee Leasing

10% Back Office Outsourcing +5 services

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

In Istanbul, Türkiye, PayrollTürkiye is a Finance & Accounting Outsourcing (FAO) company. The team provides Finance & Accounting Outsourcing (FAO) and PEO/Employee Leasing.
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Patika Global Technology

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Customer Service Outsourcing

20% IT Strategy Consulting

10% Back Office Outsourcing +5 services

10% Cloud Consulting & SI

10% Custom Software Development

10% ERP Consulting and SI

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

Established in 2011, Patika Global Technology is an IT strategy consulting company. The midsize team provides IT strategy consulting and Customer Service Outsourcing.
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Istanbul, Türkiye

Icerenkoy Mah. Kayisdagi Cad. Engin Sok. No:4 Kat:6 Atasehir
Istanbul, Türkiye 34752
31 - 40

+90 850 885 0561

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Marm Assistance

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

50% Back Office Outsourcing

50% Call Center Services

Launched in 1986, Marm Assistance is a call center company and Back Office Outsourcing company. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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ERAI Turkey

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Business Consulting

10% Call Center Services +5 services

10% Executive Search

10% Market Research

10% PEO/Employee Leasing

10% Recruiting

10% Warehousing & Distribution

ERAI Turkey, a Business Consulting company, was launched in 2006. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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Manpower Turkey

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

20% Executive Search

10% Back Office Outsourcing

10% Business Consulting +6 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Financial Consulting

10% HR Outsourcing

10% Recruiting

10% Staffing

Manpower Turkey is an Executive Search company. Founded in 1982, the team specializes in Executive Search and Business Consulting.
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TechSales

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

İstanbul, Türkiye

Services provided

20% Product Marketing

15% Email Marketing

15% Marketing Strategy +9 services

10% Sales Outsourcing

5% AI Agents

5% Account-Based Marketing

5% Affiliate Marketing

5% Demand Generation Marketing

5% Digital Strategy

5% Fractional CMO Services

5% Low/No Code Development

5% Market Research

TechSales, a Product Marketing company, was founded in 2023. The company offers Product Marketing and Email Marketing, and is small.
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İstanbul, Türkiye

Reşit Paşa Mah. Katar Cad.
İstanbul, Türkiye 34485
1

+905064275094

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Delta Research Turkey

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Commercial Brokerage Services

20% Custom Software Development

10% Building Security Services +5 services

10% Call Center Services

10% Commercial Property Management

10% Financial Advising & Planning

10% IT Managed Services

10% Market Research

Founded in 2014, Delta Research Turkey is a custom software development company. Their services include Custom Software Development and Commercial Brokerage Services.
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ETB Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

ETB Group is a Back Office Outsourcing company. Their team is based in Istanbul, Türkiye. The agency offers Back Office Outsourcing and Call Center Services.
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Vetraco Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

İstanbul, Türkiye

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Founded in 2009, Vetraco Group is an answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is headquartered in İstanbul, Türkiye.
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Creafone

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

İstanbul, Türkiye

Services provided

60% Customer Service Outsourcing

30% Call Center Services

10% Sales Outsourcing

Creafone is a Customer Service Outsourcing company. In İstanbul, Türkiye, the agency offers Customer Service Outsourcing and Call Center Services.
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Bluecom

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Social Media Marketing

20% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Bluecom is a social media marketing company. The Istanbul, Türkiye-based team specializes in Social Media Marketing and Call Center Services.
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TRUVA CALL CENTER

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Established in 2011, TRUVA CALL CENTER is a phone answering service. Based in Istanbul, Türkiye, the team focuses on Call Center Services and Customer Service Outsourcing.
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Asberg Group Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

38% Customer Service Outsourcing

37% Call Center Services

25% Back Office Outsourcing

Customer Service Outsourcing company Asberg Group Call Center Services was established in 2006. The small team provides Customer Service Outsourcing and Call Center Services.
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TEKNOSOR

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

65% Call Center Services

35% Customer Service Outsourcing

TEKNOSOR is a call center company headquartered in Istanbul, Türkiye. Founded in 2010, the team provides Call Center Services and Customer Service Outsourcing.
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Practicall Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

İstanbul, Türkiye

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Practicall Solutions, a call center service, was established in 2011. The team provides Call Center Services and Customer Service Outsourcing.
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Direct Scouts Istanbul

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Direct Scouts Istanbul is a call center service. Founded in 2008, the team focuses on Call Center Services and Customer Service Outsourcing. The company is based in Istanbul, Türkiye.
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Marm Assistance

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

100% Call Center Services

Marm Assistance, a phone answering service, was established in 1986. The company specializes in Call Center Services, and is midsize.
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S&K Groep

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

100% Call Center Services

S&K Groep, a call center, offer Call Center Services. They were established in 2001.
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