Top BPO Companies in Istanbul

Ratings Updated: August 17, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Istanbul, Türkiye

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Timely
Overall, client feedback regarding Hugo Inc.'s timeliness is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time, with one noting that Hugo 'consistently meets deadlines, driving project efficiency.' Another client emphasized their 'remarkable commitment to on-time deliveries.' Additionally, feedback indicated that Hugo's adaptability and proactive communication ensured that clients' needs were promptly addressed, further reinforcing their reputation for reliability and efficiency in project management.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects on time.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Istanbul, Türkiye

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Istanbul, Türkiye

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Conectys

4.6 4 reviews

Premier Verified

$250,000+

< $25 / hr

1,000 - 9,999

Istanbul, Türkiye

Services provided

40% Content Moderation Services

40% Customer Service Outsourcing

20% Call Center Services

Conectys is a multilingual customer service support provider, offering consumer electronics and technical support in multiple languages across various regions. Reviews highlight their commendable timeliness and responsiveness, with 100% of reviewers appreciating their communication and project management. However, areas for improvement include workflow tool evaluation and quicker backfilling of critical roles.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Conectys highlight their effective multilingual customer support and strong project management. Clients praised their timely communication and responsiveness, noting successful onboarding and operations within tight timelines. One client specifically appreciated Conectys's flexible scaling capabilities across various regions. However, suggestions for improvement included enhancing backfilling processes for key roles and increasing automation in service delivery. Overall, sentiment is positive, indicating a good fit for diverse customer service needs.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Conectys's competitive pricing and overall value for money. One client noted that their decision to choose Conectys was largely due to the 'pricing fit our budget' and 'good value for cost.' Another client emphasized their proactive communication and consistent performance, which enhanced the perceived value of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Conectys's offerings, despite minor areas for improvement in operational processes.
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Istanbul, Türkiye

Esentepe Talatpaşa Caddesi No:5 Harman Sok.
Istanbul, Türkiye 34394
751 - 1000

+32 9 298 01 11

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Quandatum

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Istanbul, Türkiye

Services provided

55% Sales Outsourcing

25% Email Marketing

20% Market Research

Quandatum is a B2B lead generation and sales enablement agency that uses AI-driven methodologies to build and manage sales pipelines for various industries. Across multiple reviews, 100% of clients highlighted their impressive ability to personalize outreach and understand complex markets. Approximately 95% praised their project management skills, noting on-time delivery and proactive communication. Although some suggested minor improvements in reporting and messaging, all reviews emphasized their significant impact on closing deals.

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Reviews mention Timely
Clients express high satisfaction with Quandatum's timely project management, highlighting their organized approach and adherence to deadlines. One client noted, 'Deadlines were met consistently,' and appreciated the proactive communication, stating, 'They flagged issues themselves and revised approaches.' Regular check-ins and quick turnaround on last-minute requests further contributed to a seamless experience. Overall, the sentiment reflects confidence in Quandatum's ability to deliver on time while maintaining effective communication.

B2B Lead Generation for R&D Management Consultancy

5.0 Mar 30, 2026

Very organized from day one. They set up a clear timeline during onboarding and stuck to it throughout the project. Deadlines were met consistently and when we had a last-minute request to tweak the targeting criteria, they turned it around within a couple of days. Communication was smooth overall and they were always reachable when we needed them.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, client feedback for Quandatum has been overwhelmingly positive, highlighting their effective lead generation and outreach strategies. One client noted that Quandatum facilitated 23 investor meetings, leading to 2 signed deals, while another praised their personalized approach that yielded 95 sales meetings and 6 closed deals. Clients appreciated their responsive project management and adaptability, though some suggested improvements in reporting visualization and initial messaging specificity. Overall, Quandatum is recognized for its value-driven, client-centric service.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently express satisfaction with Quandatum's overall cost and value for money, noting it as a primary reason for selecting the company. One client highlighted the 'good value for cost' and another emphasized that Quandatum's services transformed their skeptical view of outsourcing sales processes due to the quality of leads generated. Overall, the sentiment reflects that clients perceive Quandatum's pricing as competitive, especially considering the tangible results achieved within defined timelines.
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Türkiye (2) Romania (1)

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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Istanbul, Türkiye

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Adaptable
Clients have praised TECHSPEED INC for their adaptability throughout the project lifecycle. One product manager highlighted their impressive ability to provide feedback and adjust to new challenges, stating, "They were great at giving feedback and adapting to bugs as we developed it." The team efficiently scaled their operations and quickly integrated into the client's workflow, demonstrating flexibility and responsiveness to evolving needs.

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Istanbul, Türkiye

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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11 of 11 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Istanbul, Türkiye

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Adaptable
Clients have expressed a strong sentiment of adaptability regarding MarKam Solutions, highlighting their ability to tailor solutions to specific needs. One client noted their 'fast reaction' and 'quick adaptation to changes,' while another emphasized their 'data-driven decisions' and responsiveness. The Director of Operations at Sakaem Logistics commended their adaptability to the business's 'ever-changing needs,' indicating that MarKam Solutions effectively aligns with client requirements and fosters a collaborative partnership.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Istanbul, Türkiye

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Istanbul, Türkiye

Papirus Plaza - Merkez, Ayazma Cd No:37, 34406 Kâğıthane/İstanbul
Istanbul, Türkiye 34406
More than 5k

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AssisTT

Not yet reviewed

Undisclosed

Undisclosed

10,000+

İstanbul, Türkiye

Services provided

50% Back Office Outsourcing

50% Call Center Services

AssisTT is a large call center and Back Office Outsourcing company located in İstanbul, Türkiye. Their services include Call Center Services and Back Office Outsourcing.
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VANAD Engage Turkije

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Istanbul, Türkiye

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Content Moderation Services +1 service

10% Email Marketing

Headquartered in Istanbul, Türkiye, VANAD Engage Turkije is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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ganira

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

45% Call Center Services

45% Sales Outsourcing

5% Demand Generation Marketing +1 service

5% Digital Strategy

Ganira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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Istanbul, Türkiye

515 Bağdat Caddesi
Istanbul, Türkiye 34744
50 - 75

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Coorbiz

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Marketing Strategy

50% Sales Outsourcing

Coorbiz is a midsize Istanbul, Türkiye-based Marketing Strategy and Sales Outsourcing company. The team offers Marketing Strategy and Sales Outsourcing.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Istanbul, Türkiye

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Istanbul, Türkiye

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Easy to work with
Clients have consistently praised Remote Team Solutions for being highly organized, reliable, and easy to work with. One client highlighted their responsiveness and ability to integrate seamlessly into the client's team. Despite a minor note on ramp-up times, the overall sentiment reflects a strong satisfaction with the collaboration, emphasizing their commitment to project management and effective communication.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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CMC Turkey

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Kağıthane, Türkiye

Services provided

40% Back Office Outsourcing

20% HR Consulting

10% Call Center Services +3 services

10% Cloud Consulting & SI

10% Customer Service Outsourcing

10% Social Media Marketing

CMC Turkey is a Back Office Outsourcing company. They were founded in 2000 and focus on Back Office Outsourcing and HR Consulting.
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COMDATA Group

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Istanbul, Türkiye

Services provided

50% Call Center Services

20% Customer Service Outsourcing

10% Business Consulting +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Established in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.
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Istanbul, Türkiye

Saray, Cessas Plaza, Dr. Adnan Büyükdeniz Cd. 4/2 Kat:1
Istanbul, Türkiye 34768
751 - 1000

+90 216 556 39 00

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Tempo BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

40% Call Center Services

20% Back Office Outsourcing

10% Corporate Training & Coaching +3 services

10% Customer Service Outsourcing

10% Digital Strategy

10% IT Strategy Consulting

Tempo BPO, a call center company, was launched in 2002. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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Remed Türkiye

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Customer Service Outsourcing

Phone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.
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EchoCCS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +3 services

20% Sales Outsourcing

10% Business Consulting

10% Call Center Services

EchoCCS is a midsize IT managed services company established in 2003. Their team specializes in IT managed services and Back Office Outsourcing.
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Forte A.Ş.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

40% Call Center Services

20% Custom Software Development

20% Graphic Design +1 service

20% Sales Outsourcing

Forte A.Ş., a call center service, was launched in 2019. The firm focuses on Call Center Services and Graphic Design, and is midsize.
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Back-Up Dünyası

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Business Consulting

25% Back Office Outsourcing

25% Call Center Services

Back-Up Dünyası, a Business Consulting company, was established in 2003. The team provides Business Consulting and Call Center Services.
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PractiCall Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

30% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Cloud Consulting & SI

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Sales Outsourcing

PractiCall Solutions is a midsize answering service company established in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Nolto Teknoloji Anonim Sirketi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

100% Call Center Services

Established in 2016, Nolto Teknoloji Anonim Sirketi is a call center company. The team specializes in Call Center Services.
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Sale-Art

5.0 1 review

$1,000+

< $25 / hr

2 - 9

İstanbul, Türkiye

Services provided

100% Sales Outsourcing

Sale-Art provides lead generation services and specializes in developing effective sales strategies. The reviews highlight their ability to generate substantial revenue increases and their dedication to delivering projects on time. Clients appreciate their effective communication and collaborative approach, finding them a good cultural and value fit for their needs.

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TTM Call Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

70% Call Center Services

30% Back Office Outsourcing

Call center company TTM Call Group was established in 2020. The company focuses on Call Center Services and Back Office Outsourcing, and is small.
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CCR

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

40% Business Consulting

40% Call Center Services

10% Back Office Outsourcing +1 service

10% Document Digitization & Management

Established in 2011, CCR is a Business Consulting company. The firm specializes in Business Consulting and Call Center Services.
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bcc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

30% Call Center Services

20% CRM Consulting and SI

10% Back Office Outsourcing +4 services

10% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

10% Social Media Marketing

Phone answering service bcc is based in Istanbul, Türkiye. Established in 2020, the team provides Call Center Services and CRM consulting and SI.
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Connect Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

60% Call Center Services

20% Corporate Training & Coaching

20% Sales Outsourcing

Connect Call Center is a call center company. Founded in 2019, the team offers Call Center Services and Corporate Training & Coaching. The firm is based in Istanbul, Türkiye.
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Tur Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

90% Call Center Services

10% Commercial Property Management

Tur Assist is an Istanbul, Türkiye-based call center service. The team provides Call Center Services and Commercial Property Management.
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CottGroup

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

İstanbul, Türkiye

Services provided

15% Back Office Outsourcing

15% HR Consulting

10% Business Consulting +16 services

10% Finance & Accounting Outsourcing (FAO)

8% Accounting

5% Commercial Financing

5% Corporate Training & Coaching

5% Financial Advising & Planning

3% CRM Consulting and SI

3% Cybersecurity

3% ERP Consulting and SI

3% IT Managed Services

3% IT Strategy Consulting

2% Corporate Law

2% Finance Law

2% Internet & Technology Law

2% Labor & Employment Law

2% Tax Law

2% Translation

Back Office Outsourcing company CottGroup was established in 2005. The company specializes in Back Office Outsourcing and HR Consulting, and is midsize.
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Procat

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

20% Business Consulting

20% Call Center Services

20% Digital Strategy +3 services

20% Market Research

10% Sales Outsourcing

10% UX/UI Design

Procat is a Market Research company. They are in Istanbul, Türkiye and have midsize team. They provide Market Research and Digital Strategy.
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Nixxis İletişim

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

İstanbul, Türkiye

Services provided

30% Generative AI

25% AI Agents

25% Transcription +1 service

20% Call Center Services

Nixxis İletişim is a Generative AI company. Located in İstanbul, Türkiye, the agency specializes in Generative AI and Transcription.
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Sistaş

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Custom Software Development +4 services

10% Business Consulting

10% CRM Consulting and SI

10% Event Marketing

10% IT Strategy Consulting

Sistaş is a midsize custom software development company launched in 1991. Their team focuses on Custom Software Development and Call Center Services.
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Istanbul, Türkiye

Kusbakisi Cad. 25/1 Altunizade
Istanbul, Türkiye 34662
6 - 9

+90 0 216 531 74 60

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M2S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Email Marketing +4 services

10% Business Consulting

10% Event Marketing

10% Market Research

10% Marketing Strategy

Launched in 2014, M2S is an Email Marketing company. The firm focuses on Email Marketing and Call Center Services.
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Turkcell Global Bilgi

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Istanbul, Türkiye

Services provided

10% AI Development

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Cloud Consulting & SI

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

10% Market Research

10% Other IT Consulting and SI

10% Social Media Marketing

Market Research company Turkcell Global Bilgi was launched in 1999. The team specializes in Market Research and Social Media Marketing.
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Central Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

100% Call Center Services

Central Media is a telephone answering service located in Istanbul, Türkiye. The team offers Call Center Services.
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Zeno Bilisim

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Istanbul, Türkiye

Services provided

10% AI Consulting

10% AI Development

10% Application Testing +7 services

10% Back Office Outsourcing

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Custom Software Development

10% Digital Strategy

10% Mobile App Development

10% Web Development

Zeno Bilisim, a Digital Strategy company, was founded in 2013. The small team offers Digital Strategy and cloud consulting & SI.
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CottGroup

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Accounting

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Customer Service Outsourcing

10% Financial Consulting

10% PEO/Employee Leasing

10% Recruiting

CottGroup is a Finance & Accounting Outsourcing (FAO) company based in Istanbul, Türkiye. Launched in 1996, the team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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Trenkwalder Turkey

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Call Center Services

20% HR Outsourcing

10% Executive Search +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Logistics & Supply Chain Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Founded in 2007, Trenkwalder Turkey is a telephone answering service. Their team offers Call Center Services and HR Outsourcing.
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PayrollTürkiye

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Finance & Accounting Outsourcing (FAO)

20% PEO/Employee Leasing

10% Back Office Outsourcing +5 services

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

In Istanbul, Türkiye, PayrollTürkiye is a Finance & Accounting Outsourcing (FAO) company. The team provides Finance & Accounting Outsourcing (FAO) and PEO/Employee Leasing.
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Patika Global Technology

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Customer Service Outsourcing

20% IT Strategy Consulting

10% Back Office Outsourcing +5 services

10% Cloud Consulting & SI

10% Custom Software Development

10% ERP Consulting and SI

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

Established in 2011, Patika Global Technology is an IT strategy consulting company. The midsize team provides IT strategy consulting and Customer Service Outsourcing.
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Istanbul, Türkiye

Icerenkoy Mah. Kayisdagi Cad. Engin Sok. No:4 Kat:6 Atasehir
Istanbul, Türkiye 34752
31 - 40

+90 850 885 0561

See All Locations (2)

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Marm Assistance

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

50% Back Office Outsourcing

50% Call Center Services

Launched in 1986, Marm Assistance is a call center company and Back Office Outsourcing company. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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ERAI Turkey

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

20% Back Office Outsourcing

20% Business Consulting

10% Call Center Services +5 services

10% Executive Search

10% Market Research

10% PEO/Employee Leasing

10% Recruiting

10% Warehousing & Distribution

ERAI Turkey, a Business Consulting company, was launched in 2006. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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Manpower Turkey

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

20% Executive Search

10% Back Office Outsourcing

10% Business Consulting +6 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Financial Consulting

10% HR Outsourcing

10% Recruiting

10% Staffing

Manpower Turkey is an Executive Search company. Founded in 1982, the team specializes in Executive Search and Business Consulting.
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TechSales

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

İstanbul, Türkiye

Services provided

20% Product Marketing

15% Email Marketing

15% Marketing Strategy +9 services

10% Sales Outsourcing

5% AI Agents

5% Account-Based Marketing

5% Affiliate Marketing

5% Demand Generation Marketing

5% Digital Strategy

5% Fractional CMO Services

5% Low/No Code Development

5% Market Research

TechSales, a Product Marketing company, was founded in 2023. The company offers Product Marketing and Email Marketing, and is small.
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İstanbul, Türkiye

Reşit Paşa Mah. Katar Cad.
İstanbul, Türkiye 34485
1

+905064275094

See All Locations (2)

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Delta Research Turkey

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

20% Commercial Brokerage Services

20% Custom Software Development

10% Building Security Services +5 services

10% Call Center Services

10% Commercial Property Management

10% Financial Advising & Planning

10% IT Managed Services

10% Market Research

Founded in 2014, Delta Research Turkey is a custom software development company. Their services include Custom Software Development and Commercial Brokerage Services.
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ETB Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

ETB Group is a Back Office Outsourcing company. Their team is based in Istanbul, Türkiye. The agency offers Back Office Outsourcing and Call Center Services.
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Vetraco Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

İstanbul, Türkiye

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Founded in 2009, Vetraco Group is an answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is headquartered in İstanbul, Türkiye.
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Creafone

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

İstanbul, Türkiye

Services provided

60% Customer Service Outsourcing

30% Call Center Services

10% Sales Outsourcing

Creafone is a Customer Service Outsourcing company. In İstanbul, Türkiye, the agency offers Customer Service Outsourcing and Call Center Services.
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Bluecom

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Istanbul, Türkiye

Services provided

50% Social Media Marketing

20% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Bluecom is a social media marketing company. The Istanbul, Türkiye-based team specializes in Social Media Marketing and Call Center Services.
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TRUVA CALL CENTER

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Established in 2011, TRUVA CALL CENTER is a phone answering service. Based in Istanbul, Türkiye, the team focuses on Call Center Services and Customer Service Outsourcing.
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Asberg Group Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Istanbul, Türkiye

Services provided

38% Customer Service Outsourcing

37% Call Center Services

25% Back Office Outsourcing

Customer Service Outsourcing company Asberg Group Call Center Services was established in 2006. The small team provides Customer Service Outsourcing and Call Center Services.
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TEKNOSOR

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul, Türkiye

Services provided

65% Call Center Services

35% Customer Service Outsourcing

TEKNOSOR is a call center company headquartered in Istanbul, Türkiye. Founded in 2010, the team provides Call Center Services and Customer Service Outsourcing.
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Direct Scouts Istanbul

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Direct Scouts Istanbul is a call center service. Founded in 2008, the team focuses on Call Center Services and Customer Service Outsourcing. The company is based in Istanbul, Türkiye.
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Marm Assistance

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Istanbul, Türkiye

Services provided

100% Call Center Services

Marm Assistance, a phone answering service, was established in 1986. The company specializes in Call Center Services, and is midsize.
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Woop Digital

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Istanbul , Türkiye

Services provided

25% Call Center Services

25% Media Planning & Buying

25% Search Engine Optimization +1 service

25% Social Media Marketing

Answering service company Woop Digital was established in 2015. Located in Istanbul , Türkiye, the team specializes in Call Center Services and Media Planning & Buying.
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