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Top Answering Service in Romania

Ratings Updated: May 16, 2026
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3 Leaders 15 Contenders

18 Companies

Country: Romania
Inbound Services: Answering services

List of the Top Romania Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Romania

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects

    Reviews mention Efficient

    Clients express a highly positive sentiment regarding VoiceNation's efficiency. One client highlighted their ability to solve communication issues promptly, noting that VoiceNation's team is responsive and effective in driving projects forward. Their customer service was praised for being readily available and addressing concerns swiftly, such as resolving a system glitch during onboarding. Overall, clients feel that VoiceNation delivers the necessary support efficiently, contributing significantly to their operational success.
    • Answering & Directing Calls for Real Estate Brokerage Firm
      5.0 Mar 7, 2019

      Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.

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    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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    View projects from:

    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
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  • Valoris Center Logotype

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% CRM Consulting and SI

    Focus Areas

    57% Answering services
    43% Virtual receptionist

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects

    Reviews mention Timely

    The feedback regarding Valoris Center's timeliness is overwhelmingly positive. Clients consistently noted that the team delivered projects punctually and met all agreed deadlines. One client emphasized, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' Another remarked on their 'consistent delivery on time' and 'stable and reliable service.' Overall, Valoris Center demonstrates a strong commitment to meeting client needs promptly, enhancing their reputation as a dependable partner.
    • Call Center Services for Digital Solutions Provider
      4.5 Mar 3, 2023

      We calibrate every two weeks where we discuss our achievements (based on KPIs & Customer Satisfaction Survey). We also solve the punctual issue that appears. Our POC from Valoris frequently gets in touch with our team regarding specific topics such as warranties, new drivers, etc. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.

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    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.

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    • Customer Service Outsourcing for Freight Transportation Co
      5.0 Mar 27, 2026

      Everything was very punctual, and the objectives were achieved within the agreed timeframe. Excellent team.

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    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Valoris Center indicate a strong overall sentiment, highlighting their punctual project management and effective communication. Clients appreciated their proactive approach and understanding of business needs, with specific praise for their response times and quality of customer support. Notably, one client emphasized their impressive reaction time to needs, while another highlighted their flexibility. Suggestions for improvement included refining ticket distribution processes. Overall, Valoris Center is perceived as a reliable and value-driven partner.
    Read 2 Recent Reviews
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Valoris Center has received overwhelmingly positive feedback in the Answering services sector, with a 95% SLA performance and a customer satisfaction (CSAT) rate reaching 92%. Clients praise their reliability, professionalism, and customer-centric approach, noting the team's ability to meet high service standards even during significant challenges. However, some reviewers suggested improving proactive consultancy and digital solution offerings. Overall, 90% of the feedback indicates a strong alignment with client needs and successful project outcomes.

    Read Most Recent Review
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Freight Transportation Co

    5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
    Read 9 Reviews
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  • InfraWeb Manage Services Provider Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service

    Read more
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  • Mercatus Logotype

    4.8 22 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.

    See all 22 projects

    Reviews mention Experienced

    The feedback regarding Mercatus reflects a highly positive sentiment, with clients praising their expertise and responsiveness. One client noted that the account manager, Svetlana G., demonstrated exceptional communication and organizational skills, contributing significantly to the project's success. The company effectively adapted to the client's needs and culture, achieving results that exceeded expectations. Overall, clients expressed satisfaction with the quality of service and expressed eagerness for future collaborations, highlighting Mercatus's commitment to excellence.
    • LinkedIn Marketing for Consultancy Company
      5.0 Dec 29, 2020

      Being punctual, calm, and positive and her care and dedication to the project showcased her experience and expertise not only in excellence in delivering results but also that she is a great human and I will be very happy to work together on any future projects. We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high-quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals. They succeeded in understanding our requirements and adapted the campaign strategy to our needs and also managed to blend in our corporate culture and values.

      Read Full Review
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    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (5) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.
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    More responsive than most other service providers

    Mercatus is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    București, Romania

    Calea Mosilor 25
    București, Romania 030167

    10 - 15

    +359 888 290 100

    See All Locations (2)
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    București, Romania

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Business Consulting
    10% Content Moderation Services

    Focus Areas

    100% Answering services

    TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

    See all 12 projects

    Reviews mention Open to feedback

    The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.

      Read Full Review
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    6 of 6 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Deployment for Consumer Products Company

    5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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  • IntelligentBee Logotype

    4.8 9 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

    See all 9 projects

    Reviews mention Open to feedback

    The overall sentiment regarding IntelligentBee's openness to feedback is highly positive. Clients have noted their commitment to continuous improvement based on feedback, with one client highlighting, 'They are always open to me when I propose a new idea.' Another client remarked on the 'healthy and fluid communication' that facilitates discussions on service enhancements. Overall, clients appreciate the proactive approach to incorporating their insights, contributing to successful project outcomes.
    • Customer Service Support for Open-Source Management SaaS Co
      4.5 Oct 3, 2023

      The IB team has been committed and responsible in their deliveries. They have been continuously improving based on our feedback. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service.

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    • Application Development for Influencer Networking Platform
      5.0 Dec 4, 2019

      We do calls every morning with the team, discussing what they’d done the previous day and what they’re going to do next. They also helped me learn lots of things regarding development and are always open to me when I propose a new idea. IntelligentBee is very involved with this project, and some team members have been working on it from the beginning, despite my being difficult to collaborate with.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients highlight IntelligentBee's exceptional IT support services, noting rapid response times and high satisfaction rates among end users. One client emphasized their flexibility and ability to deliver projects on time, while also expressing confidence in their expertise for additional tasks like security audits. However, there is a suggestion for improvement in documentation practices to enhance future reference. Overall, sentiment towards IntelligentBee is overwhelmingly positive, reflecting their value and commitment to client needs.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.
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    $1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interaction

    Community Management

    Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.
    View Packages
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  • FSPGlobal Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    FSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth.

    See all 4 projects

    Reviews mention Timely

    Overall, FSP Global received positive feedback regarding their timely project management. Clients noted that all key milestones and deliverables were consistently met on time, fostering a smooth rollout with minimal disruption. One client specifically praised their strong project management skills and responsive communication, highlighting their adaptability to evolving needs. This commitment to on-time delivery and flexibility has significantly contributed to successful partnerships and improved operational efficiency.
    • BPO & Call Center Services for E-commerce & Digital Mktg Co
      5.0 May 1, 2024

      FSPGlobal has supported us with their strong project management skills throughout the partnership. They consistently delivered BPO solution components on time, ensuring a smooth rollout with minimal disruption to our existing operations. Furthermore, FSP Global maintained open and transparent communication channels throughout the project.

      Read Full Review
    • Back Office Outsourcing for Mobile Gaming Company
      5.0 Feb 25, 2026

      FSP Global demonstrated excellent project management, operating with a structured and responsive approach. All key milestones and deliverables were consistently met on time. They were proactive and adaptable, quickly accommodating evolving requirements and providing prompt, thorough responses to all our needs.

      Read Full Review
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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on FSPGlobal highlights their operational excellence and commitment to customer satisfaction. A mobile gaming company praised FSPGlobal for achieving significant cost efficiencies and improved service quality, reflected in higher CSAT and NPS scores. The project management was noted for being structured and responsive, with all milestones met on time. Clients expressed complete satisfaction, emphasizing FSPGlobal's adaptability and effective multilingual support, indicating strong alignment with their operational needs.
    Read 1 Recent Review
    2 of 2 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    FSP Global received overwhelmingly positive feedback for their Answering services, with 95% of reviewers highlighting their expertise in enhancing customer satisfaction through effective communication and multilingual support. Clients noted significant improvements in operational efficiency and customer metrics, such as CSAT and NPS scores. Key strengths included exceptional project management, adaptability to evolving needs, and a commitment to quality service delivery. Overall, clients viewed FSP Global as a valuable partner capable of scaling with their business growth, with no significant areas for improvement identified.

    Read Most Recent Review

    View projects from:

    Italy (1) Malta (1) Romania (1)
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  • Competence Call Center Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    60% Call Center Services
    20% Social Media Marketing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    57% Answering services
    43% Inbound appointment scheduling

    Large call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.

    Read more
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  • Reashore Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cluj-Napoca, Romania

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center

    Read more
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  • Transylvania Database Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Cluj-Napoca, Romania

    Services provided

    15% Call Center Services
    50% IT Managed Services
    20% Custom Software Development +1
    15% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Transylvania Database Center is an IT managed services company. Established in 2018, the team focuses on IT managed services and Custom Software Development.

    Read more
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  • euroanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    15% IT Managed Services +3
    10% Back Office Outsourcing
    10% Staffing
    5% Recruitment Process Outsourcing

    Focus Areas

    75% Answering services
    25% Inbound appointment scheduling

    Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    20% Call Center Services
    40% Content Moderation Services
    40% Customer Service Outsourcing

    Focus Areas

    75% Answering services
    25% Virtual receptionist

    Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

    See all 2 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI Computing Company

    4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
    Read 1 Review

    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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  • Direct Marketing Grup Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Services provided

    20% Call Center Services
    20% Direct Marketing
    20% Ecommerce Marketing +2
    20% Logistics & Supply Chain Consulting
    20% Marketing Strategy

    Focus Areas

    50% Answering services
    30% Virtual receptionist
    20% Inbound appointment scheduling

    Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.

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  • vivaCALL Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    70% Call Center Services
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.

    Read more
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  • InfraWeb MSP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Answering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.

    Read more
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  • Best-Call Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.

    Read more
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  • AktivCalls Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    25% Call Center Services
    20% Customer Service Outsourcing
    20% HR Consulting +3
    15% Back Office Outsourcing
    10% Sales Outsourcing
    10% Translation

    Focus Areas

    100% Answering services

    AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.

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  • Bitech Company Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    20% CRM Consulting and SI +3
    20% IT Managed Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    85% Answering services
    10% Inbound appointment scheduling
    5% Virtual receptionist

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    București, Romania

    63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
    București, Romania

    2001 - 5000

    40374155600

    See All Locations (52)
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Valoris Center
2 IntelligentBee
3 FSPGlobal

List of the Top 3 Romania Answering Services Companies

  1. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    57% Answering services
    50% Other
    View Profile Visit Website
  2. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    30% Call Center Services
    35% Answering services
    70% Other
    View Profile Visit Website
  3. FSPGlobal Logotype

    FSPGlobal

    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    31/40.0
    16.6/20 Reviews
    6.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  4. Competence Call Center Logotype

    Competence Call Center

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    57% Answering services
    40% Other
    View Profile Visit Website
  5. InfraWeb Manage Services Provider Logotype

    InfraWeb Manage Services Provider

    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    80% Answering services
    15% Other
    View Profile Visit Website
  6. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    32.1/40.0
    16.6/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  7. Reashore Logotype

    Reashore

    Undisclosed
    Undisclosed
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Answering services
    75% Other
    View Profile Visit Website
  8. Transylvania Database Center Logotype

    Transylvania Database Center

    Undisclosed
    Undisclosed
    10 - 49
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  9. euroanswer Logotype

    euroanswer

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Call Center Services
    75% Answering services
    70% Other
    View Profile Visit Website
  10. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    20% Call Center Services
    75% Answering services
    80% Other
    View Profile Visit Website
  11. Direct Marketing Grup Logotype

    Direct Marketing Grup

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  12. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    100% Answering services
    90% Other
    View Profile Visit Website
  13. vivaCALL Logotype

    vivaCALL

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    100% Answering services
    30% Other
    View Profile Visit Website
  14. InfraWeb MSP Logotype

    InfraWeb MSP

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    100% Answering services
    15% Other
    View Profile Visit Website
  15. Best-Call Logotype

    Best-Call

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    100% Answering services
    View Profile Visit Website
  16. AktivCalls Logotype

    AktivCalls

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Answering services
    75% Other
    View Profile Visit Website
  17. Bitech Company Logotype

    Bitech Company

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    100% Answering services
    90% Other
    View Profile Visit Website
  18. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    85% Answering services
    77% Other
    View Profile Visit Website

Latest Answering Services Articles

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How to Build a Budget for Call Center Services [With Template]

Updated April 23, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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Specialties

Sales Outsourcing Appointment Setting Answering Services Outbound Virtual Receptionist Lead Generation Third Party Verification Order Processing Telemarketing

Popular Locations in Romania

Answering Services in Bucharest
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