Home Call Centers Telemarketing Malaysia Kuala Lumpur

Top Telemarketing Companies in Kuala Lumpur

Ratings Updated: April 23, 2026

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9 Leaders 8 Contenders

17 Companies

Country: Malaysia

City: Kuala Lumpur

Outbound Services: B2C Telemarketing & telesales

List of the Top Kuala Lumpur Telemarketing Services

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What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kuala Lumpur, Malaysia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Flexible
Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Kuala Lumpur, Malaysia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Team players
Clients consistently highlight the collaborative nature of the teams at VSA Prospecting and SalesRoads, emphasizing their adaptability and commitment to project success. One client noted VSA's proactive communication and willingness to pause programs when necessary, while another praised SalesRoads for integrating seamlessly into their team and being results-oriented. Overall, sentiment reflects strong appreciation for both firms' dedication to teamwork and responsiveness to client needs.

B2B Appointment Setting for Healthcare Company

4.5 Oct 22, 2020

Our communication was primarily if we had an update to a lead they were working and then it was an easy text or call to our dedicated manager. Their presence was visible daily in the leads placed on the sales team's calendars. How easy they were to work with and how quickly they felt like another internal department of our company.
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Lead Generation for Financial CRM Platform

4.5 Jul 6, 2021

The team at VSA is devoted to making the program successful. They do a great job of keeping our team up-to-date and also want to ensure the success of the program. During slower times, they have recommended a pause on the program as needed.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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SummitNext

4.7 5 reviews

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Verified

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% AI Development +3

20% Sales Outsourcing

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

80% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

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Reviews mention Flexible
Clients have consistently praised SummitNext for their flexibility in adapting to evolving staffing needs, demonstrating an ability to adjust their approach effectively. One HR Director noted their impressive adaptability and proactive communication, which ensured timely updates and alignment with the client's requirements. Overall, the sentiment regarding flexibility is highly positive, with clients appreciating SummitNext's responsiveness and commitment to meeting their specific needs.

Employee Mgmt & Recruitment Services for FinTech Company

5.0 Sep 24, 2023

SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. The ability to adapt and align with our needs was most impressive. Their consistent communication and proactiveness to ensure updates are given on time further highlight their adaptability.
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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
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More responsive than most other service providers

SummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Malaysia (3) Taiwan (1) Singapore (1)

This provider is fluent in 11 languages:

Mandarin

English

Russian

Japanese

Korean

Cantonese

Tamil

Urdu

Ukrainian

Thai

Filipino

This provider is available in 1 time zone:

Universal Coordinated Time (UTC)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Business Consulting

10% Content Moderation Services

Focus Areas

100% B2C Telemarketing & telesales

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Kuala Lumpur, Malaysia

Level 7, Menara TH 1 Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur
Kuala Lumpur, Malaysia 50470
501 - 750

0327318888

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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Outsourced's unique expertise, particularly in the digital commerce sector. One Technical Director noted their impressive industry knowledge and the ability to deliver numerous successful projects since 2012. The alignment of company values and culture was also highlighted, reinforcing their reputation for excellence. Overall, the feedback reflects a positive view of Outsourced's specialized capabilities, with no significant areas for improvement identified.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

We're impressed with their industry expertise and excellence. Great people and culture.
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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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Kuala Lumpur, Malaysia

Lot 1217, Seksyen, 57, Jln Sultan, Ismail
Kuala Lumpur, Malaysia 50250
10 - 15

+61 2 8103 3124

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Petaling Jaya, Malaysia

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

100% B2C Telemarketing & telesales

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention High-quality work
Clients express a strong sentiment of high-quality work from Emapta, highlighting their effective human resource management and supportive work environment. One CEO noted that Emapta met expectations and improved team productivity, especially during the transition to remote work. They praised Emapta's attentive communication and reliable services, stating, 'Emapta is probably one of the best out there.' Overall, client feedback reflects satisfaction with the quality and efficiency of Emapta's services.

BPO Services for Health Company

4.0 Nov 11, 2020

Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Petaling Jaya, Malaysia

Level 10, Menara Lien Hoe
Petaling Jaya, Malaysia 47410
50 - 75

+60 1546 000 423

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Canaan Communication & Technologies (MSC)

4.9 6 reviews

$25,000+

< $25 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

20% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing +2

10% Corporate Training & Coaching

10% Recruiting

Focus Areas

100% B2C Telemarketing & telesales

Canaan Communication & Technologies (MSC) is a customer support services company specializing in inbound and outbound call center functions, including telephonic support and call handling. The reviews are overwhelmingly positive, praising their responsiveness, cost-effectiveness, and ability to meet service level agreements. Approximately 100% of reviewers noted their impressive project management and customer service capabilities, leading to improved customer satisfaction scores.

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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read more
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Industry Experience

Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.
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Consumer Products Logistics & Supply Chain Retail Food & Beverages

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.
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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +5

10% IT Managed Services

10% Sales Outsourcing

5% Business Consulting

5% HR Consulting

5% Market Research

Focus Areas

80% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls

SRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.

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Reviews mention Great project management
Clients commend SRG ASIA PACIFIC for their exceptional project management capabilities, consistently delivering results in a timely manner. One client highlighted their agility in operations, stating they effectively plan responses to call volumes and provide necessary resources to meet KPIs. Their use of tools like PowerPoint for progress updates was noted, reinforcing their commitment to transparency and performance tracking. Overall, the sentiment reflects high satisfaction with SRG's project management proficiency.

Telemarketing & Recruitment for Telecommunications Company

5.0 Feb 25, 2022

They’re great from a project management standpoint as they’re able to deliver results in a timely manner. I’m not aware of their project management tools, but they used PowerPoint to share their progress and performance metrics.
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Average Project Cost Breakdown

$200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.
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More responsive than most other service providers

SRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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1 of 2 Kuala Lumpur-based review is 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in Kuala Lumpur

Kuala Lumpur-based Call Center Services project highlight

Telemarketing & Recruitment for Telecommunications Company
5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read more
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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% B2C Telemarketing & telesales

33% Third party verification

17% Customer Surveys & Market Research Calls

Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies.

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Reviews mention Reliable
Clients have consistently praised Daythree Business Services for their reliability in project execution. One client noted their 'keen cooperation' and 'reliable' performance in achieving targets, even under tight timelines. The company was commended for effective communication and support, with direct contact established between teams. However, there are suggestions for improving data quality and long-term engagement strategies. Overall, the sentiment reflects a strong trust in Daythree's capabilities.

Outbound Calling for Market Research Company

4.0 Apr 16, 2020

Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Market Research Company
4.0 — Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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More responsive than most other service providers

Daythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ENVO BPO

4.8 2 reviews

$1,000+

$25 - $49 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

50% Call Center Services

25% Sales Outsourcing

15% Customer Service Outsourcing +1

10% IT Managed Services

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.

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Reviews mention Experienced
The feedback regarding ENVO BPO's experience has been predominantly positive, highlighting their effective communication and comprehensive database collection. A healthcare consultant noted the team's ability to quickly grasp key products, leading to a seamless workflow with regular updates. However, there was a suggestion for improvement regarding the initial project turnaround time, which took one month. Overall, clients appreciated the professionalism and responsiveness of ENVO BPO's team.

Database for Healthcare Consultancy Firm

4.5 Oct 30, 2020

We were impressed by how equipped the team leader and team members were, they were volatile and absorb really quickly on what are our key products and services.
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Industry Experience

ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.
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Healthcare Telecommunications

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More responsive than most other service providers

ENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in Kuala Lumpur commend ENVO BPO for their proficiency in sales support and lead qualification, providing high-quality leads that boosted sales. The team’s professionalism, dedication, and quick grasp of complex products resulted in successful outcomes and satisfied partners.
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Upstream BPO

5.0 13 reviews

$1,000+

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

65% Call Center Services

25% Sales Outsourcing

10% Social Media Marketing

Focus Areas

100% B2C Telemarketing & telesales

Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.

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Industry Experience

Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness Telecommunications

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Kuala Lumpur, Malaysia

Menara Manulife, 13-A, Jalan Gelenggang, Bukit Damansara
Kuala Lumpur, Malaysia 50490
1001 - 2000

+60327744041

Kuala Lumpur, Malaysia

16-8 & 9 Q sentral, kl sentral 2A, Jalan Stesen Sentral 2, Wilayah Persekutuan
Kuala Lumpur, Malaysia 50470
501 - 750

+60327744041

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1 of 1 Kuala Lumpur-based review is 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Kuala Lumpur

Kuala Lumpur-based Call Center Services project highlight

BPO Services for Wellness Center
5.0 — Upstream BPO provides ongoing BPO services for a wellness center. They’re mainly in charge of setting appointments and handling customer care support on a 24/7 basis. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Kuala Lumpur-based clients praise Upstream BPO for their versatile services, including customer support, appointment setting, and lead generation, handling complex projects with flexibility and responsiveness. Their dedicated team consistently improves productivity, saves costs, and adapts quickly to client needs, earning high recommendations.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

80% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Kuala Lumpur, Malaysia

Level 8, 9, 11,12 Menara Sunway (VISIO) Lingkaran SV, Sunway Velocity
Kuala Lumpur, Malaysia 55100
2001 - 5000

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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Services provided

10% Call Center Services

10% AI Development

10% Application Testing +7

10% Blockchain

10% Branding

10% Custom Software Development

10% Customer Service Outsourcing

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Focus Areas

71% B2C Telemarketing & telesales

29% Collections Recovery Services

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Kuala Lumpur, Malaysia

Level 10, Menara KEN TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail
Kuala Lumpur, Malaysia 60000
501 - 750

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VPO Services

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +5

10% Sales Outsourcing

5% Accounting

5% HR Outsourcing

5% Market Research

5% Recruiting

Focus Areas

90% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls

Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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CALLMARK Solutions Sdn Bhd

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Petaling Jaya, Malaysia

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% AI Agents +1

20% Email Marketing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

CALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.
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Chima Services Sdn Bhd

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Kuala Lumpur, Malaysia

Services provided

45% Call Center Services

15% CRM Consulting and SI

15% Sales Outsourcing +2

15% Search Engine Optimization

10% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Established in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.
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Bendigo Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Services provided

10% Call Center Services

25% HR Consulting

25% IT Managed Services +3

20% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Bendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.
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M4U Marketing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

10% Call Center Services

10% Account-Based Marketing

10% Branding +7

10% Demand Generation Marketing

10% Digital Strategy

10% Event Management

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

M4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.
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Kuala Lumpur, Malaysia

A-02-07 Block A, Glomac Damansara 699 Jalan Damansara
Kuala Lumpur, Malaysia 60000
2 - 5

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Data Synergo Sdn Bhd

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Petaling Jaya, Malaysia

Services provided

10% Call Center Services

25% Direct Marketing

25% Event Marketing +4

10% Content Marketing

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

Focus Areas

77% B2C Telemarketing & telesales

23% Customer Surveys & Market Research Calls

Data Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Emapta

2 SummitNext

3 Canaan Communication & Technologies (MSC)

4 SRG ASIA PACIFIC

5 TDCX

6 Outsourced

7 Daythree Business Services

8 ENVO BPO

9 Upstream BPO

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 9 Kuala Lumpur Telemarketing Services

Emapta

Undisclosed

Undisclosed

10,000+

Petaling Jaya, Malaysia

Ability to deliver

32.2/40.0

15.2/20 Reviews

7.6/10 Clients & Experience

9.4/10 Market Presence

Service focus

15% Call Center Services

100% B2C Telemarketing & telesales

85% Other

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SummitNext

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Ability to deliver

32.2/40.0

15.8/20 Reviews

9.3/10 Clients & Experience

7.1/10 Market Presence

Service focus

15% Call Center Services

80% B2C Telemarketing & telesales

85% Other

View Profile Visit Website
Canaan Communication & Technologies (MSC)

$25,000+

< $25 / hr

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

31/40.0

16/20 Reviews

7.7/10 Clients & Experience

7.2/10 Market Presence

Service focus

20% Call Center Services

100% B2C Telemarketing & telesales

80% Other

View Profile Visit Website
SRG ASIA PACIFIC

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

30.5/40.0

14.6/20 Reviews

10/10 Clients & Experience

6/10 Market Presence

Service focus

15% Call Center Services

80% B2C Telemarketing & telesales

85% Other

View Profile Visit Website
TDCX

$100,000+

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

100% B2C Telemarketing & telesales

90% Other

View Profile Visit Website
Outsourced

Undisclosed

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Ability to deliver

31.8/40.0

18.2/20 Reviews

4.4/10 Clients & Experience

9.2/10 Market Presence

Service focus

10% Call Center Services

25% B2C Telemarketing & telesales

90% Other

View Profile Visit Website
Daythree Business Services

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Ability to deliver

27.4/40.0

13/20 Reviews

6/10 Clients & Experience

8.5/10 Market Presence

Service focus

20% Call Center Services

50% B2C Telemarketing & telesales

80% Other

View Profile Visit Website
ENVO BPO

$1,000+

$25 - $49 / hr

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

24/40.0

15.6/20 Reviews

2.5/10 Clients & Experience

5.9/10 Market Presence

Service focus

50% Call Center Services

50% B2C Telemarketing & telesales

50% Other

View Profile Visit Website
Upstream BPO

$1,000+

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Ability to deliver

21.9/40.0

16.4/20 Reviews

1.5/10 Clients & Experience

4/10 Market Presence

Service focus

65% Call Center Services

100% B2C Telemarketing & telesales

35% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

80% B2C Telemarketing & telesales

77% Other

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Everise

$250,000+

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Ability to deliver

9.3/40.0

0/20 Reviews

1.2/10 Clients & Experience

8.1/10 Market Presence

Service focus

10% Call Center Services

71% B2C Telemarketing & telesales

90% Other

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VPO Services

$5,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% Call Center Services

90% B2C Telemarketing & telesales

90% Other

View Profile Visit Website
CALLMARK Solutions Sdn Bhd

$5,000+

$100 - $149 / hr

50 - 249

Petaling Jaya, Malaysia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Call Center Services

50% B2C Telemarketing & telesales

70% Other

View Profile Visit Website
Chima Services Sdn Bhd

$5,000+

$100 - $149 / hr

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

45% Call Center Services

50% B2C Telemarketing & telesales

55% Other

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Bendigo Marketing

$5,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

100% B2C Telemarketing & telesales

90% Other

View Profile Visit Website
M4U Marketing

$5,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

25% B2C Telemarketing & telesales

90% Other

View Profile Visit Website
Data Synergo Sdn Bhd

$1,000+

Undisclosed

10 - 49

Petaling Jaya, Malaysia

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Call Center Services

77% B2C Telemarketing & telesales

90% Other

View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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