Top BPO Companies in Malaysia
74 Companies
List of the Top Malaysia BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves MalaysiaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, emphasizing effective call center services and general accounting support. Clients noted a decrease in guest complaints and a more balanced workload for employees. Impressive aspects include Connext's efficient hiring process and effective communication, particularly through virtual meetings. Suggestions for improvement include increased employee training. Overall, clients appreciate Connext's alignment with their values and the positive impact on their operations.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves MalaysiaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves MalaysiaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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UndisclosedUndisclosed2 - 9Petaling Jaya, Malaysia
Services provided
70% Document Digitization & Management30% IT Strategy ConsultingMidteam Zone Sdn. Bhd. Is a Document Digitization & Management company. Established in 2012, the team offers Document Digitization & Management and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Shah Alam, Malaysia
Services provided
100% Document Digitization & ManagementSmall Document Digitization & Management company Fast Shred Services, is based in Shah Alam, Malaysia. Their services include Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Cheras, Malaysia
Services provided
100% Document Digitization & ManagementFounded in 1991, NCR Resources Sdn Bhd is a Document Digitization & Management company. The small team provides Document Digitization & Management.
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$5,000+$25 - $49 / hr2 - 9Kota Kinabalu, Malaysia
Services provided
20% Accounting20% Business Consulting10% Customer Service Outsourcing +5 services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Marketing Strategy10% Tax LawMHM Corporate Advisory PLT is a Business Consulting company. They offer Business Consulting and Accounting and were established in 2020.
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$1,000+Undisclosed50 - 249Kuala Lumpur, Malaysia
Services provided
10% Accounting10% Back Office Outsourcing10% Business Consulting +9 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruiting10% Staffing5% Branding5% HR Consulting5% HR Outsourcing5% Market ResearchFounded in 1997, ManpowerGroup - Malaysia is a midsize Accounting company. Their services include Accounting and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Kuala Lumpur, Malaysia
Services provided
60% HR Consulting40% Back Office OutsourcingJP Caliber is a HR Consulting company. Headquartered in Kuala Lumpur, Malaysia, the company was founded in 2017. Their team offers HR Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kuala Lumpur, Malaysia
Services provided
40% Business Consulting40% Call Center Services20% Direct MarketingUTS Marketing Solutions Sdn Bhd is a Business Consulting company. Located in Kuala Lumpur, Malaysia, the firm provides Business Consulting and Call Center Services.
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$5,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
10% Content Writing Services10% Corporate Photography10% Graphic Design +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Video Production10% Web DevelopmentSocial media marketing company Tin City Impact was established in 2019. Located in Kuala Lumpur, Malaysia, the team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Services provided
100% Back Office OutsourcingOpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Kuala Lumpur, Malaysia
Services provided
60% HR Consulting20% Back Office Outsourcing20% IT Strategy ConsultingAbhidi Solution, a HR Consulting company, is based in Kuala Lumpur, Malaysia. Founded in 2011, the team provides HR Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kuala Lumpur, Malaysia
Services provided
40% Waste Management20% Document Digitization & Management20% Event Marketing +1 service20% TruckingThanam Industry Sdn Bhd is a Waste Management company in Kuala Lumpur, Malaysia. Founded in 1999, the team focuses on Waste Management and Event Marketing.
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$1,000+Undisclosed10 - 49Petaling Jaya, Malaysia
Services provided
25% Direct Marketing25% Event Marketing10% Call Center Services +4 services10% Content Marketing10% Customer Service Outsourcing10% Email Marketing10% Marketing StrategyData Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingScutwork.co is a Back Office Outsourcing company established in 2019. Their team focuses on Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingSmall Back Office Outsourcing company Lionsworld Business Centre Sdn. Bhd., is in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49Petaling Jaya, Malaysia
Services provided
45% Sales Outsourcing20% Content Marketing20% Social Media Marketing +3 services5% Demand Generation Marketing5% Email Marketing5% Search Engine OptimizationSee all 3 projectsXpandeast is a sales and marketing outsourcing company specializing in lead generation, CRM data management, and content marketing. Across multiple reviews, clients have praised Xpandeast's proactive approach, professionalism, and ability to integrate as a seamless extension of their teams, with no negative feedback reported. Approximately 83% of reviewers emphasize their impressive project management and adaptability to changing needs.
See All Locations (2)Petaling Jaya, Malaysia
28 Jalan SS 6/3
Petaling Jaya, Malaysia 473012 - 5
+6281362413544
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UndisclosedUndisclosed2 - 9Shah Alam, Malaysia
Services provided
100% Back Office OutsourcingMyPayment Gateway is a Shah Alam, Malaysia-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
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$250,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Services provided
10% AI Development10% Application Testing10% Blockchain +7 services10% Branding10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (7)Kuala Lumpur, Malaysia
Level 10, Menara KEN TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail
Kuala Lumpur, Malaysia 60000501 - 750
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$5,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
10% Account-Based Marketing10% Branding10% Call Center Services +7 services10% Demand Generation Marketing10% Digital Strategy10% Event Management10% Event Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.
Read moreSee All Locations (3)Kuala Lumpur, Malaysia
A-02-07 Block A, Glomac Damansara 699 Jalan Damansara
Kuala Lumpur, Malaysia 600002 - 5
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UndisclosedUndisclosed10,000+Kuala Lumpur, Malaysia
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Kuala Lumpur, Malaysia
Level 8, 9, 11,12 Menara Sunway (VISIO) Lingkaran SV, Sunway Velocity
Kuala Lumpur, Malaysia 551002001 - 5000
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$1,000+< $25 / hr1,000 - 9,999Petaling Jaya, Malaysia
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read moreSee All Locations (6)Petaling Jaya, Malaysia
L2, 1 Tech Park, Jalan Tanjung Bandar Utama,
Petaling Jaya, Malaysia 4780050 - 75
60.3.7721.1000
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UndisclosedUndisclosed50 - 249Kuala Lumpur, Malaysia
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +3 services20% IT Managed Services10% Custom Software Development10% IoT DevelopmentSsquad Vietnam is a midsize Ho Chi Minh City, Vietnam-based cloud consulting & SI company. The team provides cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (1)Kuala Lumpur, Malaysia
#25-7, Q Sentral, Jalan Stesen Sentral 2
Kuala Lumpur, Malaysia 5047016 - 20
+603 2276 5856
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$10,000+Undisclosed10 - 49Pelabuhan Klang, Malaysia
Services provided
80% Blockchain10% Document Digitization & Management10% Enterprise App ModernizationThynkBlynk Technologies, a Blockchain company, is based in Hyderabad, India and Singapore, Singapore. Established in 2016, the team provides Blockchain and Enterprise App Modernization.
Read moreSee All Locations (2)Pelabuhan Klang, Malaysia
Unit # 2-1, Tingkat 2, 44b, Jalan Cungah, Pelabuhan Klang,
Pelabuhan Klang, Malaysia 420002 - 5
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$10,000+$150 - $199 / hr10 - 49Kuala Lumpur, Malaysia
Services provided
10% Advertising10% Branding10% Broadcast Video +7 services10% Call Center Services10% Content Marketing10% Event Marketing10% Media Planning & Buying10% Public Relations10% Social Media Marketing10% Video ProductionAudience2Media is an Advertising company. The small London, England-based team offers Advertising and Branding. The firm was launched in 2009.
Read moreSee All Locations (2)Kuala Lumpur, Malaysia
Unit 06, Level 01, Tower A, Vertical Business Suites Avenue 3, Bangsar South, No.8, Jalan Kerinchi
Kuala Lumpur, Malaysia 592002 - 5
+603 2856 9506
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$50,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing20% HR Consulting20% HR Outsourcing +2 services20% Recruiting20% StaffingUBASE ASIA is a Back Office Outsourcing company established in 2017. The company focuses on Back Office Outsourcing and Staffing, and is large.
Read moreSee All Locations (2)Kuala Lumpur, Malaysia
Ken Gallery, Menara Ken TTDI, Taman Tun Dr Ismail, 60000 Kuala Lumpur
Kuala Lumpur, Malaysia 6000076 - 100
+603-9775 5442
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List of the Top 7 Malaysia BPO Services
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.016/20 Reviews9.3/10 Clients & Experience6.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
31/40.016/20 Reviews7.7/10 Clients & Experience7.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Ability to deliver
27.4/40.013/20 Reviews6/10 Clients & Experience8.5/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
24/40.015.6/20 Reviews2.5/10 Clients & Experience5.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
21.9/40.016.4/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
21.7/40.015/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$100 - $149 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Puchong, Malaysia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Kuala Lumpur, Malaysia
Ability to deliver
11.8/40.00/20 Reviews6.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Puchong, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+$100 - $149 / hr10 - 49Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other
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