Top Back Office Outsourcing Companies in Kuala Lumpur
35 Companies
List of the Top Kuala Lumpur Back Office Outsourcing Service Providers
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Kuala Lumpur, MalaysiaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Timely
Overall sentiment regarding timely delivery from Growth Hub is highly positive. Clients consistently praised the company for its promptness and responsiveness. For instance, one client noted that Growth Hub delivered projects 'on time with as high accuracy as possible,' while another highlighted their ability to 'deliver quickly and accurately' and 'always meet deadlines.' This commitment to timely execution has significantly contributed to client satisfaction and project success.-
Back Office Outsourcing & Task Automation for Finance Firm
5.0 Sep 11, 2024Growth Hub is very quick to respond. We have a Teams chat set up where they are able to add updates or post questions. Their project lead checked in frequently and provided the updates I needed to feel comfortable that the project was moving forward at an appropriate pace.
Read Full Review -
Database Development for Professional Adviser Marketplace
5.0 Aug 8, 2024The team were super quick and efficient, even with a short turn around.
Read Full Review -
Outbound Marketing for Employee Experience Platform
4.5 Aug 18, 2023Delivered on time.
Read Full Review -
Back Office Outsourcing & Market Research for Consulting Co
4.0 Jun 26, 2025Upon receiving a project request from us, Growth Hub handles our project with a sense of care and urgency, and ultimately deliver quite timeously. It helps a lot that they are flexible and able to accommodate our needs, willing to tailor their solutions to fit our needs as well.
Read Full Review -
Market Research for Parking & Storage Marketplace
4.5 Sep 2, 2025Growth Hub delivered on time. We communicated via Slack. Growth Hub had a good management team and communication.
Read Full Review
Was this helpful?
4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
View projects from:
Was this helpful?
-
-
Outsourced
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
UndisclosedUndisclosed1,000 - 9,999Kuala Lumpur, MalaysiaServices provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesSee all 11 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With a strong focus on cost-effective solutions and excellent communication, 100% of reviewers praise their ability to manage offshore teams efficiently and deliver high-quality results over long periods. Their responsiveness and team management are particularly highlighted by clients.
Reviews mention Helpful
Clients have expressed high satisfaction with Outsourced, noting their clear and effective communication, as well as their proactive support throughout the project management process. One client highlighted the team's exceptional politeness, organization, and commitment, stating that no request was too much. Overall, the sentiment is overwhelmingly positive, with clients appreciating the professionalism and helpfulness of the Outsourced team, although a minor suggestion for improvement regarding candidate recruitment feedback was mentioned.-
Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!).
Read Full Review -
Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024Your people. They are very good, polite, friendly, organised and structured in how they manage the process. Additionally, I would say that the engaged way on which they all conduct their business. Everyone feels fully committed and helpful, and the communication is outstanding.
Read Full Review
Was this helpful?
Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
Read All ReviewsSelect Industry to see insights
Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
More responsive than most other service providers
Get in TouchOutsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (10)Kuala Lumpur, Malaysia
Lot 1217, Seksyen, 57, Jln Sultan, Ismail
Kuala Lumpur, Malaysia 5025010 - 15
+61 2 8103 3124
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing20% AI Development +3 services20% Sales Outsourcing15% Call Center Services10% Content Moderation ServicesSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Reviews mention Well-organized projects
Clients have consistently praised SummitNext for their well-organized project management and timely deliveries. One HR Director noted their 'very organized and proactive' approach, which ensured that business needs were understood and met promptly. The firm's strong communication and adaptability contributed to a positive partnership, with measurable outcomes in recruitment success and candidate quality, reinforcing their reputation for effective project execution.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext consistently met our recruitment and staffing deadlines, ensuring the availability of qualified talent when needed. Their project management was described as very organized and proactive to understand our business needs. They were always on time with their deliveries, which was impressive.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
Was this helpful?
-
-
UndisclosedUndisclosed10,000+Petaling Jaya, Malaysia
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Transparent
Clients have consistently highlighted Emapta's transparency as a key strength, with one CEO noting it as the most impressive aspect of their service. The selection process was marked by clear communication and a competitive evaluation, establishing trust from the outset. Overall, the sentiment regarding transparency is overwhelmingly positive, reinforcing Emapta's reputation as a reliable partner in offshoring and team assembly.-
Office Based Services for Electrical & Electronic Mfr.
5.0 Oct 9, 2020The workflow between our team and theirs was very effective, utilizing tools like Skype before the advent of Microsoft Teams and Zoom. A few calls and emails were all it took to have our resources picked out and ready for hire. What we found most impressive about this company was their transparency.
Read Full Review
Was this helpful?
Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
Read All ReviewsSelect Industry to see insights
Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
View projects from:
Was this helpful?
-
-
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
15% Back Office Outsourcing45% Customer Service Outsourcing20% Call Center Services +2 services10% Corporate Training & Coaching10% RecruitingSee all 6 projectsCanaan Communication & Technologies (MSC) is a business process outsourcing company specializing in customer service and support. Their reviews highlight a consistent theme of responsiveness, cost-effectiveness, and alignment with client values. Approximately 100% of reviewers commend their timely delivery, partnership approach, and solutions-driven mindset, demonstrating high customer satisfaction across varied projects.
Reviews mention Helpful
Canaan Communication & Technologies has received positive feedback for their partnership approach and customized solutions, with clients noting their flexibility and responsiveness. One client highlighted the impressive commitment to training and support, which contributed to a significant increase in sales and customer satisfaction. The project management was praised for effective communication and regular updates, reinforcing a collaborative relationship. Overall, the sentiment reflects a strong appreciation for their dedication to client success and business growth.-
BPO Customer Service for Retailer
5.0 Sep 1, 2020Canaan is able to adopt the surge in volume very quickly and mobilize additional support to help out. They also invest in continuous training and coaching to their staff which helps us to maintain very high customer satisfaction scores.
Read Full Review -
BPO Customer Service for Retailer
5.0 Sep 1, 2020The Project manager assigned to our project was very easy to work with. He is also very prompt with his responses. He has set up a regular weekly meeting with us to gather feedback.
Read Full Review -
BPO Customer Service for Retailer
5.0 Sep 1, 2020The most impressive part of this company is, they are really seeing the clients as their business partners and genuinely want to help them to grow their business.
Read Full Review
Was this helpful?
Industry Experience
Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Consumer Products Logistics & Supply Chain Retail Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +2 services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)See all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Reviews mention Understands their clients' needs
Daythree Business Services demonstrates a strong understanding of client needs, as evidenced by their proactive approach and flexibility in service delivery. Clients noted that the management team engages thoughtfully in discussions about business requirements, fostering a strategic partnership rather than a traditional client-vendor relationship. This collaboration has led to effective communication and successful outcomes, although there is room for improvement in managing high interaction volumes and workforce management.-
BPO & Call Centre Services for Digital Financial Institution
4.0 May 27, 2020The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but a service guaranteed and flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship. By doing so, they are able to provide good business insights which adds value to our operations.
Read Full Review
Was this helpful?
Industry Experience
Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
Read All ReviewsSelect Industry to see insights
Financial services Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.Was this helpful?
Review Rating from Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
Kuala Lumpur-based clients praise Daythree Business Services for their expertise in BPO, call center migration, and customer support solutions. They highlight the team's strategic approach, flexibility, and ability to improve SLA performance, ensuring high customer satisfaction and operational efficiency in complex projects.Read Local ReviewsWas this helpful?
-
-
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing40% Customer Service Outsourcing15% Call Center Services +5 services10% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchSee all 3 projectsSRG ASIA PACIFIC is a comprehensive call center and customer service provider, specializing in inbound telemarketing, recruitment, technical support, and telesales services. The company is praised for its consistent service quality, agility, and project management capabilities, with around 80% of reviews highlighting these strengths. However, areas for improvement include employee retention and telesales performance. Approximately 20% of reviewers mention these as potential challenges.
Reviews mention High-quality work
Clients have consistently praised SRG ASIA PACIFIC for their high-quality work and responsiveness. One client highlighted their effective call center services, noting that SRG agents log tickets and respond to requests within half an hour. The company's proactive measures and dedicated monitoring have minimized human errors, further enhancing service delivery. Overall, clients appreciate SRG's commitment to quality, although some have suggested improvements in overseas communication and team member loyalty.-
Call Center Services for Enterprise IT Maintenance Provider
4.5 Feb 11, 2022We ask them to mitigate challenges, and they respond well to that. SRG has dedicated people to monitor things for us. We’ve also been able to close certain gaps in our services. Human errors have been minimized because of the autopilot functions they’ve put in place.
Read Full Review
Was this helpful?
Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
Read All ReviewsSelect Industry to see insights
Telecommunications IT Services Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
3.8
Schedule
4.3
Cost
4.3
Willing to Refer
4.5
Reviewers from Kuala Lumpur commend SRG ASIA PACIFIC's extensive experience in managing inbound customer inquiries, technical support, and recruitment since 1999. They value their flexible, client-oriented approach, strong project management, and competitive pricing, with suggestions for enhancing outbound team quality and staff retention.Read Local ReviewsWas this helpful?
-
-
$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Sales Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Understands their clients' needs
Clients express a strong sentiment that Swivelt effectively understands their needs. One client highlighted the project manager's friendly communication and ability to grasp requirements, which facilitated a successful B2B marketing initiative that significantly increased brand awareness and generated leads within a short timeframe. Overall, feedback indicates high satisfaction with Swivelt's attentiveness and responsiveness to client objectives.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
Read Full Review
Was this helpful?
Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
See All Locations (16)Kuala Lumpur, Malaysia
30-9, 10 & 11, East Wing, Q Sentral, Jalan Stesen Sentral 2
Kuala Lumpur, Malaysia 5047031 - 40
+60 3-8685 5505
Was this helpful?
-
-
$10,000+< $25 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing10% Branding10% Call Center Services +8 services10% Customer Service Outsourcing10% Digital Strategy10% E-Commerce Development10% Fulfillment10% HR Consulting10% Sales Outsourcing5% Mobile App Development5% Web DevelopmentSee all 6 projectsScicom is a Business Process Outsourcing company specializing in Back Office Services, providing comprehensive Remote Office Support and Offshore Administrative Services. Reviews highlight their effective cost reduction, process optimization, and flexibility, with approximately 90% of reviewers praising their multilingual support and adaptability to business needs, though some suggest improvements in technology implementation.
Reviews mention Knowledgeable
Clients consistently highlight Scicom's extensive knowledge and expertise in various industries, noting their ability to provide tailored solutions and multilingual support. One client emphasized Scicom's understanding of unique industry challenges and best practices, which facilitated improved customer service and operational efficiency. Overall, the sentiment reflects a strong appreciation for Scicom's knowledgeable approach, adaptability, and commitment to meeting client needs.-
Customer Support for E-commerce Company
4.0 Jul 14, 2023Scicom specializes in serving various industries and offers in-depth knowledge and understanding of unique industry challenges, regulations, and best practices. They offer flexible engagement models, which provide us with the agility and scalability required to adapt to changing business needs and market dynamics.
Read Full Review
Was this helpful?
View projects from:
Was this helpful?
Unknown avg. project cost for Back Office Outsourcing services in Kuala LumpurRead Similar ReviewsKuala Lumpur-based Back Office Outsourcing project highlight
Customer Support for E-commerce Company
4.0 — Scicom to provide customer support, process optimization, improved customer service, and enhanced scalability for an e-commerce platform. Read moreWas this helpful?
Review Rating from Clients
4.0/5.0
Quality
3.5
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
Reviewers in Kuala Lumpur highlight Scicom’s proficiency in multilingual customer service, process improvements, and scalable outsourcing solutions. They excel in delivering cost savings, efficiency, and tailored support for various industries, with a focus on responsiveness and cultural fit. Their local expertise enhances project success.Read Local ReviewsWas this helpful?
-
-
$5,000+$100 - $149 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing40% Accounting20% Finance & Accounting Outsourcing (FAO) +2 services10% HR Consulting10% StaffingSee all 1 projectsRSM is a consulting firm specializing in data migration and system integration services. Overall feedback highlights their responsiveness and effective communication, with 100% of reviewers appreciating their availability and support. While the project is still ongoing, RSM has successfully implemented systems for marketing and continues to provide consulting services, reflecting positive progress in achieving client goals.
Industry Experience
RSM has demonstrated expertise in the nonprofit sector, particularly in data migration and system integration, as evidenced by their work with the Air Force Aid Society. Clients commend RSM's responsive support and effective project management, noting improvements in communication and campaign execution. The overall sentiment in this industry is positive, highlighting RSM's capacity to enhance operational efficiency and marketing capabilities.
Read All ReviewsSelect Industry to see insights
NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that RSM provides significant value for money, particularly in their ability to facilitate complex data migration projects effectively. One client highlighted RSM's responsiveness and availability, stating, 'They are always available when we need them.' However, some reviews suggest a learning curve in utilizing their systems, indicating that while costs are justified, ongoing adjustments may be necessary to maximize value.Was this helpful?
-
$50,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing20% HR Consulting20% HR Outsourcing +2 services20% Recruiting20% StaffingUBASE ASIA is a Back Office Outsourcing company established in 2017. The company focuses on Back Office Outsourcing and Staffing, and is large.
Read moreSee All Locations (2)Kuala Lumpur, Malaysia
Ken Gallery, Menara Ken TTDI, Taman Tun Dr Ismail, 60000 Kuala Lumpur
Kuala Lumpur, Malaysia 6000076 - 100
+603-9775 5442
Was this helpful?
-
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
12% Back Office Outsourcing28% Customer Service Outsourcing20% Corporate Training & Coaching +6 services10% HR Outsourcing10% IT Managed Services10% PEO/Employee Leasing5% Recruiting3% Staffing2% HR ConsultingBrandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.
Read more -
$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Services provided
10% Back Office Outsourcing25% Application Management & Support20% API Development +6 services15% DevOps Managed Services10% Microservices Architecture Services5% E-Commerce Development5% IT Managed Services5% Mobile App Development5% RecruitingKalsym Systems , an Application Management & Support company, was founded in 2012. The small team specializes in Application Management & Support and API Development.
Read more -
$5,000+$100 - $149 / hr2 - 9Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingSmall Back Office Outsourcing company Data Cohorts, is headquartered in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingAsiaPay is a midsize Back Office Outsourcing company founded in 2000. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Services provided
100% Back Office OutsourcingFiuu is a Back Office Outsourcing company. Located in Shah Alam, Malaysia, the agency was founded in 2005. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
100% Back Office Outsourcing2C2P is a Back Office Outsourcing company. They are located in Kuala Lumpur, Malaysia. Their team provides Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Services provided
100% Back Office OutsourcingOpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
35% Back Office Outsourcing35% Call Center Services20% Sales Outsourcing +1 service10% Direct MarketingCallbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)20% Business Consulting +1 service10% HR ConsultingQuadrant Biz Solutions, a small Finance & Accounting Outsourcing (FAO) company, is in Kuala Lumpur, Malaysia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office
Read more -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing10% Call Center Services +5 services10% Sales Outsourcing5% Accounting5% HR Outsourcing5% Market Research5% RecruitingCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+Undisclosed2 - 9Petaling Jaya, Malaysia
Services provided
20% Back Office Outsourcing20% Accounting20% Direct Marketing +2 services20% HR Consulting20% StaffingSynergy Outsourcing Sdn. Bhd. Is a Petaling Jaya, Malaysia-based Direct Marketing company. They specialize in Direct Marketing and Back Office Outsourcing.
Read more -
$10,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Services provided
50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR ConsultingSymphony is a Back Office Outsourcing company. They are in Petaling Jaya, Malaysia and have small team. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$5,000+$100 - $149 / hr2 - 9Subang Jaya, Malaysia
Services provided
50% Back Office Outsourcing50% HR ConsultingHeadquartered in Subang Jaya, Malaysia, Alchemy Resources Sdn Bhd is a small Back Office Outsourcing and HR Consulting company. Their services include Back Office Outsourcing and HR Consulting.
Read more -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Direct Marketing +2 services20% HR Outsourcing20% Sales OutsourcingEnvo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.
Read moreSee All Locations (2)Kuala Lumpur, Malaysia
Jalan Kerinchi, Unit 7-11, Bangsar South Vertical Suite
Kuala Lumpur, Malaysia 59200101 - 150
Was this helpful?
-
$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Services provided
30% Back Office Outsourcing30% Call Center Services20% AI Agents +1 service20% Email MarketingCALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed50 - 249Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing10% Accounting10% Business Consulting +9 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruiting10% Staffing5% Branding5% HR Consulting5% HR Outsourcing5% Market ResearchFounded in 1997, ManpowerGroup - Malaysia is a midsize Accounting company. Their services include Accounting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Kuala Lumpur, Malaysia
Services provided
40% Back Office Outsourcing60% HR ConsultingJP Caliber is a HR Consulting company. Headquartered in Kuala Lumpur, Malaysia, the company was founded in 2017. Their team offers HR Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing45% IT Managed Services25% Customer Service Outsourcing +2 services15% Business Consulting5% IT Strategy ConsultingFIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.
Read moreSee All Locations (5)Kuala Lumpur, Malaysia
2 Jalan Binjai
Kuala Lumpur, Malaysia 504506 - 9
Was this helpful?
-
UndisclosedUndisclosed10 - 49Puchong, Malaysia
Services provided
30% Back Office Outsourcing70% Document Digitization & ManagementDocument Digitization & Management company Documation Sdn Bhd is headquartered in Puchong, Malaysia. The team offers Document Digitization & Management and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Petaling Jaya, Malaysia
Services provided
30% Back Office Outsourcing70% Document Digitization & ManagementFounded in 2019, D2B Solutions Sdn Bhd is a Document Digitization & Management company. The small team offers Document Digitization & Management and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Shah Alam, Malaysia
Services provided
100% Back Office OutsourcingMyPayment Gateway is a Shah Alam, Malaysia-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing60% HR Consulting20% IT Strategy ConsultingAbhidi Solution, a HR Consulting company, is based in Kuala Lumpur, Malaysia. Founded in 2011, the team provides HR Consulting and Back Office Outsourcing.
Read more -
$5,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Services provided
20% Back Office Outsourcing25% HR Consulting25% IT Managed Services +3 services10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingBendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingScutwork.co is a Back Office Outsourcing company established in 2019. Their team focuses on Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingSmall Back Office Outsourcing company Lionsworld Business Centre Sdn. Bhd., is in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 9 Kuala Lumpur Back Office Outsourcing Service Providers
-
UndisclosedUndisclosed10,000+Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
31/40.016/20 Reviews7.7/10 Clients & Experience7.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Ability to deliver
27.4/40.013/20 Reviews6/10 Clients & Experience8.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+< $25 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
21.7/40.015/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$50,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
12% Back Office Outsourcing88% Other -
$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Ability to deliver
8.4/40.00/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr2 - 9Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed2 - 9Petaling Jaya, Malaysia
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$100 - $149 / hr2 - 9Subang Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
Latest BPO Back Office Articles
See all articles
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
How to Create a Corporate Training Budget [With Template]
Create a budget for corporate training services using our free template.
Get personalized agency matches based on your project goals.