-
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves MalaysiaServices provided
See all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
-
UndisclosedUndisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
See all 12 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. Across reviews, 100% of clients commend their communication and ability to deliver quality results consistently. Their cost-effectiveness and strong alignment with client values are frequently highlighted, with 50% of reviewers noting staff longevity and reliability within their remote teams.
-
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
See all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
-
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
See all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
-
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
See all 6 projectsCanaan Communication & Technologies (MSC) is a business process outsourcing company specializing in customer service and support. Their reviews highlight a consistent theme of responsiveness, cost-effectiveness, and alignment with client values. Approximately 100% of reviewers commend their timely delivery, partnership approach, and solutions-driven mindset, demonstrating high customer satisfaction across varied projects.
-
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
See all 3 projectsSRG ASIA PACIFIC is a comprehensive call center and customer service provider, specializing in inbound telemarketing, recruitment, technical support, and telesales services. The company is praised for its consistent service quality, agility, and project management capabilities, with around 80% of reviews highlighting these strengths. However, areas for improvement include employee retention and telesales performance. Approximately 20% of reviewers mention these as potential challenges.
-
$10,000+< $25 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
See all 6 projectsScicom is a Business Process Outsourcing company specializing in Back Office Services, providing comprehensive Remote Office Support and Offshore Administrative Services. Reviews highlight their effective cost reduction, process optimization, and flexibility, with approximately 90% of reviewers praising their multilingual support and adaptability to business needs, though some suggest improvements in technology implementation.
-
$5,000+$100 - $149 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
See all 1 projectsRSM is a consulting firm specializing in data migration and system integration services. Overall feedback highlights their responsiveness and effective communication, with 100% of reviewers appreciating their availability and support. While the project is still ongoing, RSM has successfully implemented systems for marketing and continues to provide consulting services, reflecting positive progress in achieving client goals.
-
$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Services provided
CALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
Brandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.
Read more -
$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Services provided
Kalsym Systems , an Application Management & Support company, was founded in 2012. The small team specializes in Application Management & Support and API Development.
Read more -
$5,000+$100 - $149 / hr2 - 9Kuala Lumpur, Malaysia
Services provided
Small Back Office Outsourcing company Data Cohorts, is headquartered in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Kuala Lumpur, Malaysia
Services provided
AsiaPay is a midsize Back Office Outsourcing company founded in 2000. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Services provided
Fiuu is a Back Office Outsourcing company. Located in Shah Alam, Malaysia, the agency was founded in 2005. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
2C2P is a Back Office Outsourcing company. They are located in Kuala Lumpur, Malaysia. Their team provides Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
Callbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
Quadrant Biz Solutions, a small Finance & Accounting Outsourcing (FAO) company, is in Kuala Lumpur, Malaysia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office
Read more -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+Undisclosed2 - 9Petaling Jaya, Malaysia
Services provided
Synergy Outsourcing Sdn. Bhd. Is a Petaling Jaya, Malaysia-based Direct Marketing company. They specialize in Direct Marketing and Back Office Outsourcing.
Read more -
$10,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Services provided
Symphony is a Back Office Outsourcing company. They are in Petaling Jaya, Malaysia and have small team. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$5,000+$100 - $149 / hr2 - 9Subang Jaya, Malaysia
Services provided
Headquartered in Subang Jaya, Malaysia, Alchemy Resources Sdn Bhd is a small Back Office Outsourcing and HR Consulting company. Their services include Back Office Outsourcing and HR Consulting.
Read more -
$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
See all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
-
UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Services provided
Envo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.
Read more -
$1,000+Undisclosed50 - 249Kuala Lumpur, Malaysia
Services provided
Founded in 1997, ManpowerGroup - Malaysia is a midsize Accounting company. Their services include Accounting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Kuala Lumpur, Malaysia
Services provided
JP Caliber is a HR Consulting company. Headquartered in Kuala Lumpur, Malaysia, the company was founded in 2017. Their team offers HR Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
FIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.
Read more -
UndisclosedUndisclosed10 - 49Puchong, Malaysia
Services provided
Document Digitization & Management company Documation Sdn Bhd is headquartered in Puchong, Malaysia. The team offers Document Digitization & Management and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Petaling Jaya, Malaysia
Services provided
Founded in 2019, D2B Solutions Sdn Bhd is a Document Digitization & Management company. The small team offers Document Digitization & Management and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Services provided
OpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Kuala Lumpur, Malaysia
Services provided
Abhidi Solution, a HR Consulting company, is based in Kuala Lumpur, Malaysia. Founded in 2011, the team provides HR Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Shah Alam, Malaysia
Services provided
MyPayment Gateway is a Shah Alam, Malaysia-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
Scutwork.co is a Back Office Outsourcing company established in 2019. Their team focuses on Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
Small Back Office Outsourcing company Lionsworld Business Centre Sdn. Bhd., is in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10,000+Petaling Jaya, Malaysia
Services provided
See all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
-
$50,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Services provided
UBASE ASIA is a Back Office Outsourcing company established in 2017. The company focuses on Back Office Outsourcing and Staffing, and is large.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Top Back Office Outsourcing Companies in Malaysia
List of the Top 6 Malaysia Back Office Outsourcing Service Providers
-
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Ability to deliver
27.4/40.013/20 Reviews6/10 Clients & Experience8.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.8/40.015.8/20 Reviews7.7/10 Clients & Experience7.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+< $25 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
21.7/40.015/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
12% Back Office Outsourcing88% Other -
$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Ability to deliver
8.4/40.00/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr2 - 9Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed2 - 9Petaling Jaya, Malaysia
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$100 - $149 / hr2 - 9Subang Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
Latest BPO Back Office Articles
See all articles
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
![How to Create a Corporate Training Budget [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f8cb0a8fb8e36a14ff257e02ce8b9475.jpg)
