Top Back Office Outsourcing Companies in Malaysia
35 Companies
List of the Top Malaysia Back Office Outsourcing Service Providers
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Undisclosed< $25 / hr50 - 249Serves MalaysiaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Hard working
The sentiment of hard work is prominently reflected in client feedback, particularly highlighting Growth Hub's commitment to understanding client needs and delivering on promises. One client noted, 'they are working hard to ensure they are constantly delivered,' emphasizing their dedication and effort. Overall, the sentiment is positive, with clients appreciating the diligence and thoroughness exhibited throughout the project.-
Sales Outsourcing Services for Hair Transplant Clinic
5.0 Jul 9, 2024Yes, they took time to understand our needs and standards and are working hard to ensure they are constantly delivered.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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SummitNext
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$1,000+< $25 / hr250 - 999Petaling Jaya, MalaysiaServices provided
10% Back Office Outsourcing25% Customer Service Outsourcing20% AI Development +3 services20% Sales Outsourcing15% Call Center Services10% Content Moderation ServicesSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Reviews mention Accommodating
Clients consistently highlight SummitNext's accommodating nature, noting their proactive communication and adaptability to evolving project requirements. One client emphasized their impressive ability to align with specific needs and deliver timely updates, while another praised their responsiveness in addressing inquiries. Overall, the sentiment reflects a strong appreciation for SummitNext's commitment to understanding and meeting client expectations, reinforcing a positive partnership experience.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. The ability to adapt and align with our needs was impressive, along with their consistent communication and proactiveness to ensure updates are given on time.
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Industry Experience
SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesSee all 11 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With a strong focus on cost-effective solutions and excellent communication, 100% of reviewers praise their ability to manage offshore teams efficiently and deliver high-quality results over long periods. Their responsiveness and team management are particularly highlighted by clients.
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Outsourcing Services for Video Production Services Firm
5.0 — Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. Read moreWas this helpful?
Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
See All Locations (10)Kuala Lumpur, Malaysia
Lot 1217, Seksyen, 57, Jln Sultan, Ismail
Kuala Lumpur, Malaysia 5025010 - 15
+61 2 8103 3124
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
15% Back Office Outsourcing45% Customer Service Outsourcing20% Call Center Services +2 services10% Corporate Training & Coaching10% RecruitingSee all 6 projectsCanaan Communication & Technologies (MSC) is a business process outsourcing company specializing in customer service and support. Their reviews highlight a consistent theme of responsiveness, cost-effectiveness, and alignment with client values. Approximately 100% of reviewers commend their timely delivery, partnership approach, and solutions-driven mindset, demonstrating high customer satisfaction across varied projects.
Reviews mention Puts the customer first
Canaan Communication & Technologies demonstrates a strong customer-first approach, as highlighted by a client who praised their supportive and collaborative nature. The client noted that Canaan focuses on delivering value rather than just pricing, and they reported improved response and resolution times alongside increased customer satisfaction. Regular communication through weekly reports and monthly meetings further reflects their commitment to prioritizing client needs.-
Customer Service Support for E-Commerce Fulfillment Company
5.0 Mar 25, 2022The company is super supportive and collaborative. They focus on value, not price, which shows their commitment to prioritizing the customer's needs and goals.
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Industry Experience
Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.
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Consumer Products Logistics & Supply Chain Retail Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
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20% Back Office Outsourcing20% Business Consulting20% Call Center Services +2 services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)See all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Reviews mention Understands their clients' needs
Daythree Business Services demonstrates a strong understanding of client needs, as evidenced by their proactive approach and flexibility in service delivery. Clients noted that the management team engages thoughtfully in discussions about business requirements, fostering a strategic partnership rather than a traditional client-vendor relationship. This collaboration has led to effective communication and successful outcomes, although there is room for improvement in managing high interaction volumes and workforce management.-
BPO & Call Centre Services for Digital Financial Institution
4.0 May 27, 2020The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but a service guaranteed and flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship. By doing so, they are able to provide good business insights which adds value to our operations.
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Industry Experience
Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchDaythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing40% Customer Service Outsourcing15% Call Center Services +5 services10% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchSee all 3 projectsSRG ASIA PACIFIC is a comprehensive call center and customer service provider, specializing in inbound telemarketing, recruitment, technical support, and telesales services. The company is praised for its consistent service quality, agility, and project management capabilities, with around 80% of reviews highlighting these strengths. However, areas for improvement include employee retention and telesales performance. Approximately 20% of reviewers mention these as potential challenges.
Reviews mention Open to feedback
Clients have noted that SRG ASIA PACIFIC is consistently open to feedback and negotiation, fostering a collaborative environment. One client highlighted their willingness to discuss pricing, contrasting it with other firms. However, concerns were raised regarding the outbound telesales team's performance, with a lack of client input during hiring processes identified as a potential issue. Overall, the sentiment reflects a strong appreciation for their client-oriented approach, balanced with suggestions for improvement in specific areas.-
Call Center Services for Medical Product Company
4.0 Jan 31, 2022We have monthly performance reviews for QA. Generally, we meet online or in person. SRG ASIA PACIFIC's value for money is excellent. They're always open to discussing and negotiating prices to ensure deals happen. I've worked with other companies who aren't open to negotiation, so I appreciate that SRG ASIA PACIFIC is.
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Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing10% Branding10% Call Center Services +8 services10% Customer Service Outsourcing10% Digital Strategy10% E-Commerce Development10% Fulfillment10% HR Consulting10% Sales Outsourcing5% Mobile App Development5% Web DevelopmentSee all 6 projectsScicom is a Business Process Outsourcing company specializing in Back Office Services, providing comprehensive Remote Office Support and Offshore Administrative Services. Reviews highlight their effective cost reduction, process optimization, and flexibility, with approximately 90% of reviewers praising their multilingual support and adaptability to business needs, though some suggest improvements in technology implementation.
Reviews mention Accommodating
Clients express a highly accommodating sentiment towards Scicom, highlighting their responsiveness to needs and willingness to adapt to changes. One client noted, 'Scicom understands the importance of being responsive to client needs,' and praised their flexibility in service delivery. Additionally, Scicom's multilingual support and flexible engagement models were acknowledged as key strengths, enabling them to effectively meet diverse client requirements and market dynamics.-
Customer Support for E-commerce Company
4.0 Jul 14, 2023Scicom understands the importance of being responsive to client needs. As well as demonstrating a willingness to collaborate, adapt to changes, and provide proactive solutions to meet our needs.
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0 of 1 Back Office Outsourcing reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support for E-commerce Company
4.0 — Scicom to provide customer support, process optimization, improved customer service, and enhanced scalability for an e-commerce platform. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Scicom for providing good value for cost. One client noted achieving cost savings compared to previous operations, emphasizing Scicom's ability to optimize processes while maintaining quality service. Another client highlighted Scicom's alignment with their values and the flexibility in pricing models. Overall sentiment reflects satisfaction with Scicom's pricing, indicating that they deliver quality services that justify their costs.Was this helpful?
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$5,000+$100 - $149 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing40% Accounting20% Finance & Accounting Outsourcing (FAO) +2 services10% HR Consulting10% StaffingSee all 1 projectsRSM is a consulting firm specializing in data migration and system integration services. Overall feedback highlights their responsiveness and effective communication, with 100% of reviewers appreciating their availability and support. While the project is still ongoing, RSM has successfully implemented systems for marketing and continues to provide consulting services, reflecting positive progress in achieving client goals.
Industry Experience
RSM has demonstrated expertise in the nonprofit sector, particularly in data migration and system integration, as evidenced by their work with the Air Force Aid Society. Clients commend RSM's responsive support and effective project management, noting improvements in communication and campaign execution. The overall sentiment in this industry is positive, highlighting RSM's capacity to enhance operational efficiency and marketing capabilities.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that RSM provides significant value for money, particularly in their ability to facilitate complex data migration projects effectively. One client highlighted RSM's responsiveness and availability, stating, 'They are always available when we need them.' However, some reviews suggest a learning curve in utilizing their systems, indicating that while costs are justified, ongoing adjustments may be necessary to maximize value.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Services provided
30% Back Office Outsourcing30% Call Center Services20% AI Agents +1 service20% Email MarketingCALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
12% Back Office Outsourcing28% Customer Service Outsourcing20% Corporate Training & Coaching +6 services10% HR Outsourcing10% IT Managed Services10% PEO/Employee Leasing5% Recruiting3% Staffing2% HR ConsultingBrandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.
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$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Services provided
10% Back Office Outsourcing25% Application Management & Support20% API Development +6 services15% DevOps Managed Services10% Microservices Architecture Services5% E-Commerce Development5% IT Managed Services5% Mobile App Development5% RecruitingKalsym Systems , an Application Management & Support company, was founded in 2012. The small team specializes in Application Management & Support and API Development.
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$5,000+$100 - $149 / hr2 - 9Kuala Lumpur, Malaysia
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100% Back Office OutsourcingSmall Back Office Outsourcing company Data Cohorts, is headquartered in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kuala Lumpur, Malaysia
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100% Back Office OutsourcingAsiaPay is a midsize Back Office Outsourcing company founded in 2000. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Services provided
100% Back Office OutsourcingFiuu is a Back Office Outsourcing company. Located in Shah Alam, Malaysia, the agency was founded in 2005. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
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100% Back Office Outsourcing2C2P is a Back Office Outsourcing company. They are located in Kuala Lumpur, Malaysia. Their team provides Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
35% Back Office Outsourcing35% Call Center Services20% Sales Outsourcing +1 service10% Direct MarketingCallbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)20% Business Consulting +1 service10% HR ConsultingQuadrant Biz Solutions, a small Finance & Accounting Outsourcing (FAO) company, is in Kuala Lumpur, Malaysia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office
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$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing10% Call Center Services +5 services10% Sales Outsourcing5% Accounting5% HR Outsourcing5% Market Research5% RecruitingCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9Petaling Jaya, Malaysia
Services provided
20% Back Office Outsourcing20% Accounting20% Direct Marketing +2 services20% HR Consulting20% StaffingSynergy Outsourcing Sdn. Bhd. Is a Petaling Jaya, Malaysia-based Direct Marketing company. They specialize in Direct Marketing and Back Office Outsourcing.
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$10,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Services provided
50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR ConsultingSymphony is a Back Office Outsourcing company. They are in Petaling Jaya, Malaysia and have small team. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr2 - 9Subang Jaya, Malaysia
Services provided
50% Back Office Outsourcing50% HR ConsultingHeadquartered in Subang Jaya, Malaysia, Alchemy Resources Sdn Bhd is a small Back Office Outsourcing and HR Consulting company. Their services include Back Office Outsourcing and HR Consulting.
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$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Sales Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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See All Locations (16)Kuala Lumpur, Malaysia
30-9, 10 & 11, East Wing, Q Sentral, Jalan Stesen Sentral 2
Kuala Lumpur, Malaysia 5047031 - 40
+60 3-8685 5505
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UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Direct Marketing +2 services20% HR Outsourcing20% Sales OutsourcingEnvo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.
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$1,000+Undisclosed50 - 249Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing10% Accounting10% Business Consulting +9 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruiting10% Staffing5% Branding5% HR Consulting5% HR Outsourcing5% Market ResearchFounded in 1997, ManpowerGroup - Malaysia is a midsize Accounting company. Their services include Accounting and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Kuala Lumpur, Malaysia
Services provided
40% Back Office Outsourcing60% HR ConsultingJP Caliber is a HR Consulting company. Headquartered in Kuala Lumpur, Malaysia, the company was founded in 2017. Their team offers HR Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
10% Back Office Outsourcing45% IT Managed Services25% Customer Service Outsourcing +2 services15% Business Consulting5% IT Strategy ConsultingFIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.
Read moreSee All Locations (5)Kuala Lumpur, Malaysia
2 Jalan Binjai
Kuala Lumpur, Malaysia 504506 - 9
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UndisclosedUndisclosed10 - 49Puchong, Malaysia
Services provided
30% Back Office Outsourcing70% Document Digitization & ManagementDocument Digitization & Management company Documation Sdn Bhd is headquartered in Puchong, Malaysia. The team offers Document Digitization & Management and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Petaling Jaya, Malaysia
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30% Back Office Outsourcing70% Document Digitization & ManagementFounded in 2019, D2B Solutions Sdn Bhd is a Document Digitization & Management company. The small team offers Document Digitization & Management and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Services provided
100% Back Office OutsourcingOpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing60% HR Consulting20% IT Strategy ConsultingAbhidi Solution, a HR Consulting company, is based in Kuala Lumpur, Malaysia. Founded in 2011, the team provides HR Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Shah Alam, Malaysia
Services provided
100% Back Office OutsourcingMyPayment Gateway is a Shah Alam, Malaysia-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingScutwork.co is a Back Office Outsourcing company established in 2019. Their team focuses on Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingSmall Back Office Outsourcing company Lionsworld Business Centre Sdn. Bhd., is in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Services provided
20% Back Office Outsourcing25% HR Consulting25% IT Managed Services +3 services10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingBendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.
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UndisclosedUndisclosed10,000+Petaling Jaya, Malaysia
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Great project management
Clients have consistently praised Emapta for their exceptional project management capabilities. One client highlighted the team's ability to quickly understand project challenges and develop a comprehensive plan, noting the inclusive and respectful management style during weekly meetings. Their project manager effectively addressed hurdles without panic, ensuring timelines were met. Overall, feedback reflects a strong sentiment of satisfaction with Emapta's project management, contributing significantly to the successful launch of client projects.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020We had weekly meetings in the beginning and during the start up phase with our project manager. The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic.
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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See All Locations (19)Petaling Jaya, Malaysia
Level 10, Menara Lien Hoe
Petaling Jaya, Malaysia 4741050 - 75
+60 1546 000 423
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$50,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Services provided
20% Back Office Outsourcing20% HR Consulting20% HR Outsourcing +2 services20% Recruiting20% StaffingUBASE ASIA is a Back Office Outsourcing company established in 2017. The company focuses on Back Office Outsourcing and Staffing, and is large.
Read moreSee All Locations (2)Kuala Lumpur, Malaysia
Ken Gallery, Menara Ken TTDI, Taman Tun Dr Ismail, 60000 Kuala Lumpur
Kuala Lumpur, Malaysia 6000076 - 100
+603-9775 5442
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 6 Malaysia Back Office Outsourcing Service Providers
-
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
31/40.016/20 Reviews7.7/10 Clients & Experience7.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Ability to deliver
27.4/40.013/20 Reviews6/10 Clients & Experience8.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+< $25 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
21.7/40.015/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
12% Back Office Outsourcing88% Other -
$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Ability to deliver
8.4/40.00/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr2 - 9Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Shah Alam, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed2 - 9Petaling Jaya, Malaysia
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$100 - $149 / hr2 - 9Subang Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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