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Top Back Office Outsourcing Companies in Malaysia

Ratings Updated: March 15, 2025

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Country: Malaysia

Services: Back Office Outsourcing

List of the Top Malaysia Back Office Outsourcing Service Providers

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Satellite Office

4.5 1 review
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Malaysia

Services provided

20% Back Office Outsourcing

20% Staffing

15% Customer Service Outsourcing +5 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

5% Call Center Services

5% IT Staff Augmentation

Satellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.

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0 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for AdTech Company

4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more

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Growth Hub

4.9 14 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Serves Malaysia

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.

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Reviews mention Professional

Clients commend Growth Hub for their professionalism and effective communication, highlighting their structured approach to lead generation. One client noted, 'Their team is professional, communicative, and easy to work with,' while another emphasized their project management and strategic insight. Overall, sentiment is highly positive, with clients expressing satisfaction with the results and acknowledging Growth Hub as a trusted advisor in their business efforts.

Lead Generation Services for Credit Line Provider

4.5 Jan 12, 2022

Growth Hub is quickly becoming a trusted advisor and there’s a lot we will work together on in the future. Their team is professional, communicative, and easy to work with. I was impressed with Growth Hub’s project management. At the beginning of the project, they allocated time to provide strategic insight into our lead generation efforts. They’re very communicative and straightforward; Growth Hub managed their internal team well.

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4 of 4 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing & Task Automation for Finance Firm

5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more

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Singapore (1)

United States (3)

England (7)

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Outsourced

5.0 10 reviews

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Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced is a company specializing in Business Process Outsourcing with a focus on Offshore Back Office and Remote Office Support services. They are praised for their effective communication and ability to find long-term talent. Positive feedback is prevalent, with 100% of reviewers highlighting excellent communication and value for cost. Despite some personnel changes, client satisfaction remains high due to consistent service delivery.

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Reviews mention Well-organized projects

Clients have consistently praised Outsourced for their well-organized project management. One COO highlighted the seamless management of their software development center establishment, noting 'fantastic' support and 'perfect' communication throughout the process. They emphasized the team's politeness, friendliness, and structured approach, which contributed to a positive experience. Overall, the sentiment reflects strong satisfaction with Outsourced's ability to manage projects efficiently, although some clients suggested improvements in candidate recruitment strategies.

Custom Software Development for Boutique Supply Chain Consultancy

5.0 Jun 26, 2024

The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. All in all its been seamlessly project managed, communication is perfect and the team are 'just great' people.

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2 of 2 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Outsourcing Services for Video Production Services Firm

5.0 — Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. Read more

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Australia (3)

Canada (1)

Israel (1)

United States (3)

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SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

10% Back Office Outsourcing

25% Customer Service Outsourcing

20% AI Development +3 services

20% Sales Outsourcing

15% Call Center Services

10% Content Moderation Services

SummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.

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Reviews mention Accommodating

Clients consistently highlight SummitNext's accommodating nature, noting their proactive communication and adaptability to evolving project requirements. One client emphasized their impressive ability to align with specific needs and deliver timely updates, while another praised their responsiveness in addressing inquiries. Overall, the sentiment reflects a strong appreciation for SummitNext's commitment to understanding and meeting client expectations, reinforcing a positive partnership experience.

Employee Mgmt & Recruitment Services for FinTech Company

5.0 Sep 24, 2023

SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. The ability to adapt and align with our needs was impressive, along with their consistent communication and proactiveness to ensure updates are given on time.

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Taiwan (1)

Malaysia (3)

Singapore (1)

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Emapta

4.7 3 reviews
Verified

Undisclosed

Undisclosed

10,000+

Petaling Jaya, Malaysia

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +3 services

15% Call Center Services

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Puts the customer first

Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.

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Australia (2)

United States (1)

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Canaan Communication & Technologies (MSC)

4.9 6 reviews

$25,000+

< $25 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

15% Back Office Outsourcing

45% Customer Service Outsourcing

20% Call Center Services +2 services

10% Corporate Training & Coaching

10% Recruiting

Canaan Communication & Technologies (MSC) is a business process outsourcing company specializing in customer service and support. Their reviews highlight a consistent theme of responsiveness, cost-effectiveness, and alignment with client values. Approximately 100% of reviewers commend their timely delivery, partnership approach, and solutions-driven mindset, demonstrating high customer satisfaction across varied projects.

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Reviews mention Collaborative

Canaan Communication & Technologies has received positive feedback regarding their collaborative approach. Clients highlighted their supportive nature and effective communication, noting that Canaan emphasizes value over price. One client specifically mentioned the close collaboration with team members Jason and Sid, which contributed to improved customer service metrics. Overall, the sentiment reflects a strong appreciation for their partnership and dedication to client success.

Customer Service Support for E-Commerce Fulfillment Company

5.0 Mar 25, 2022

The company is super supportive and collaborative. They focus on value rather than price, indicating a commitment to understanding and meeting client needs.

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Malaysia (3)

Singapore (1)

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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

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Reviews mention Helpful

The overall sentiment regarding Daythree Business Services is positive, with clients noting their helpfulness in managing projects. One client highlighted their responsiveness to ad-hoc requests and their reliability in achieving project goals. They appreciated the cooperative nature of Daythree’s team, which facilitated effective communication through direct contact and meetings. However, there were mentions of areas needing improvement, particularly in the quality and engagement of data collected, indicating a desire for more tailored support.

Outbound Calling for Market Research Company

4.0 Apr 16, 2020

Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.

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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

15% Call Center Services +5 services

10% IT Managed Services

10% Sales Outsourcing

5% Business Consulting

5% HR Consulting

5% Market Research

SRG ASIA PACIFIC is a comprehensive call center and customer service provider, specializing in inbound telemarketing, recruitment, technical support, and telesales services. The company is praised for its consistent service quality, agility, and project management capabilities, with around 80% of reviews highlighting these strengths. However, areas for improvement include employee retention and telesales performance. Approximately 20% of reviewers mention these as potential challenges.

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Reviews mention Open to feedback

Clients have noted that SRG ASIA PACIFIC is consistently open to feedback and negotiation, fostering a collaborative environment. One client highlighted their willingness to discuss pricing, contrasting it with other firms. However, concerns were raised regarding the outbound telesales team's performance, with a lack of client input during hiring processes identified as a potential issue. Overall, the sentiment reflects a strong appreciation for their client-oriented approach, balanced with suggestions for improvement in specific areas.

Call Center Services for Medical Product Company

4.0 Jan 31, 2022

We have monthly performance reviews for QA. Generally, we meet online or in person. SRG ASIA PACIFIC's value for money is excellent. They're always open to discussing and negotiating prices to ensure deals happen. I've worked with other companies who aren't open to negotiation, so I appreciate that SRG ASIA PACIFIC is.

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Malaysia (2)

Singapore (1)

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Scicom

4.4 6 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

10% Back Office Outsourcing

10% Branding

10% Call Center Services +8 services

10% Customer Service Outsourcing

10% Digital Strategy

10% E-Commerce Development

10% Fulfillment

10% HR Consulting

10% Sales Outsourcing

5% Mobile App Development

5% Web Development

Scicom is a Business Process Outsourcing company specializing in Back Office Services, providing comprehensive Remote Office Support and Offshore Administrative Services. Reviews highlight their effective cost reduction, process optimization, and flexibility, with approximately 90% of reviewers praising their multilingual support and adaptability to business needs, though some suggest improvements in technology implementation.

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Reviews mention Knowledgeable

Clients consistently highlight Scicom's extensive knowledge and expertise in various industries, noting their ability to provide tailored solutions and multilingual support. One client emphasized Scicom's understanding of unique industry challenges and best practices, which facilitated improved customer service and operational efficiency. Overall, the sentiment reflects a strong appreciation for Scicom's knowledgeable approach, adaptability, and commitment to meeting client needs.

Customer Support for E-commerce Company

4.0 Jul 14, 2023

Scicom specializes in serving various industries and offers in-depth knowledge and understanding of unique industry challenges, regulations, and best practices. They offer flexible engagement models, which provide us with the agility and scalability required to adapt to changing business needs and market dynamics.

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0 of 1 Back Office Outsourcing reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Support for E-commerce Company

4.0 — Scicom to provide customer support, process optimization, improved customer service, and enhanced scalability for an e-commerce platform. Read more

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Malaysia (1)

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RSM

5.0 1 review

$5,000+

$100 - $149 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

20% Back Office Outsourcing

40% Accounting

20% Finance & Accounting Outsourcing (FAO) +2 services

10% HR Consulting

10% Staffing

RSM is a consulting firm specializing in data migration and system integration services. Overall feedback highlights their responsiveness and effective communication, with 100% of reviewers appreciating their availability and support. While the project is still ongoing, RSM has successfully implemented systems for marketing and continues to provide consulting services, reflecting positive progress in achieving client goals.

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Brandt International

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

12% Back Office Outsourcing

28% Customer Service Outsourcing

20% Corporate Training & Coaching +6 services

10% HR Outsourcing

10% IT Managed Services

10% PEO/Employee Leasing

5% Recruiting

3% Staffing

2% HR Consulting

Brandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.
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Kalsym Systems

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Subang Jaya, Malaysia

Services provided

10% Back Office Outsourcing

25% Application Management & Support

20% API Development +6 services

15% DevOps Managed Services

10% Microservices Architecture Services

5% E-Commerce Development

5% IT Managed Services

5% Mobile App Development

5% Recruiting

Kalsym Systems , an Application Management & Support company, was founded in 2012. The small team specializes in Application Management & Support and API Development.
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Data Cohorts

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Kuala Lumpur, Malaysia

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company Data Cohorts, is headquartered in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
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AsiaPay

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kuala Lumpur, Malaysia

Services provided

100% Back Office Outsourcing

AsiaPay is a midsize Back Office Outsourcing company founded in 2000. Their services include Back Office Outsourcing.
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Fiuu

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Shah Alam, Malaysia

Services provided

100% Back Office Outsourcing

Fiuu is a Back Office Outsourcing company. Located in Shah Alam, Malaysia, the agency was founded in 2005. Their services include Back Office Outsourcing.
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2C2P

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

100% Back Office Outsourcing

2C2P is a Back Office Outsourcing company. They are located in Kuala Lumpur, Malaysia. Their team provides Back Office Outsourcing.
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Quadrant Biz Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

20% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

20% Business Consulting +1 service

10% HR Consulting

Quadrant Biz Solutions, a small Finance & Accounting Outsourcing (FAO) company, is in Kuala Lumpur, Malaysia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office
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Brandt International

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Customer Service Outsourcing +2 services

20% HR Consulting

20% Sales Outsourcing

Brandt International is a Business Consulting company. They were founded in 2004, and their services include Business Consulting and Back Office Outsourcing.
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VPO Services

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

10% Back Office Outsourcing

50% Customer Service Outsourcing

10% Call Center Services +5 services

10% Sales Outsourcing

5% Accounting

5% HR Outsourcing

5% Market Research

5% Recruiting

Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Synergy Outsourcing Sdn. Bhd.

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Petaling Jaya, Malaysia

Services provided

20% Back Office Outsourcing

20% Accounting

20% Direct Marketing +2 services

20% HR Consulting

20% Staffing

Synergy Outsourcing Sdn. Bhd. Is a Petaling Jaya, Malaysia-based Direct Marketing company. They specialize in Direct Marketing and Back Office Outsourcing.
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Symphony

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Services provided

50% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting

Symphony is a Back Office Outsourcing company. They are in Petaling Jaya, Malaysia and have small team. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Alchemy Resources Sdn Bhd

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Subang Jaya, Malaysia

Services provided

50% Back Office Outsourcing

50% HR Consulting

Headquartered in Subang Jaya, Malaysia, Alchemy Resources Sdn Bhd is a small Back Office Outsourcing and HR Consulting company. Their services include Back Office Outsourcing and HR Consulting.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

20% Back Office Outsourcing

30% Customer Service Outsourcing

30% Sales Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Experienced

Clients express a highly positive sentiment regarding Swivelt's experience, highlighting their over 20 years in the industry and the quality of work delivered. One client noted the effectiveness of the team, which included a PPC expert, graphic designer, and content writer, emphasizing their friendly communication and ability to meet requirements. The swift increase in brand awareness and lead generation within 15 days further underscores Swivelt's expertise, with no areas for improvement identified by the client.

B2B Marketing for IT Software

5.0 Oct 28, 2020

Over 20 Years of experience, Quality of the work, and very friendly people.

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Malaysia (1)

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ManpowerGroup - Malaysia

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Kuala Lumpur, Malaysia

Services provided

10% Back Office Outsourcing

10% Accounting

10% Business Consulting +9 services

10% Corporate Training & Coaching

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Branding

5% HR Consulting

5% HR Outsourcing

5% Market Research

Founded in 1997, ManpowerGroup - Malaysia is a midsize Accounting company. Their services include Accounting and Back Office Outsourcing.
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JP Caliber

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Kuala Lumpur, Malaysia

Services provided

40% Back Office Outsourcing

60% HR Consulting

JP Caliber is a HR Consulting company. Headquartered in Kuala Lumpur, Malaysia, the company was founded in 2017. Their team offers HR Consulting and Back Office Outsourcing.
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FIXATE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

10% Back Office Outsourcing

45% IT Managed Services

25% Customer Service Outsourcing +2 services

15% Business Consulting

5% IT Strategy Consulting

FIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.
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OpenWay

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Petaling Jaya, Malaysia

Services provided

100% Back Office Outsourcing

OpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.
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Abhidi Solution

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kuala Lumpur, Malaysia

Services provided

20% Back Office Outsourcing

60% HR Consulting

20% IT Strategy Consulting

Abhidi Solution, a HR Consulting company, is based in Kuala Lumpur, Malaysia. Founded in 2011, the team provides HR Consulting and Back Office Outsourcing.
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MyPayment Gateway

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Shah Alam, Malaysia

Services provided

100% Back Office Outsourcing

MyPayment Gateway is a Shah Alam, Malaysia-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
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scutwork.co

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Services provided

100% Back Office Outsourcing

Scutwork.co is a Back Office Outsourcing company established in 2019. Their team focuses on Back Office Outsourcing.
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Bendigo Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Services provided

20% Back Office Outsourcing

25% HR Consulting

25% IT Managed Services +3 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Bendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.
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UBASE ASIA

Not yet reviewed

$50,000+

Undisclosed

10,000+

Kuala Lumpur, Malaysia

Services provided

20% Back Office Outsourcing

20% HR Consulting

20% HR Outsourcing +2 services

20% Recruiting

20% Staffing

UBASE ASIA is a Back Office Outsourcing company established in 2017. The company focuses on Back Office Outsourcing and Staffing, and is large.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Canaan Communication & Technologies (MSC)

2 Daythree Business Services

3 SummitNext

4 SRG ASIA PACIFIC

5 Scicom

6 RSM

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 6 Malaysia Back Office Outsourcing Service Providers

Canaan Communication & Technologies (MSC)

$25,000+

< $25 / hr

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

31/40.0

16/20 Reviews

7.7/10 Clients & Experience

7.2/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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Daythree Business Services

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Ability to deliver

27.4/40.0

13/20 Reviews

6/10 Clients & Experience

8.5/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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SummitNext

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Ability to deliver

32/40.0

16.2/20 Reviews

9.3/10 Clients & Experience

6.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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SRG ASIA PACIFIC

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

30.5/40.0

14.6/20 Reviews

10/10 Clients & Experience

6/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Scicom

$10,000+

< $25 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Ability to deliver

21.7/40.0

15/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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RSM

$5,000+

$100 - $149 / hr

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

16.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Brandt International

$5,000+

$100 - $149 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

12% Back Office Outsourcing

88% Other

View Profile Visit Website
Kalsym Systems

$5,000+

$50 - $99 / hr

10 - 49

Subang Jaya, Malaysia

Ability to deliver

8.4/40.0

0/20 Reviews

3.1/10 Clients & Experience

5.3/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Data Cohorts

$5,000+

$100 - $149 / hr

2 - 9

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AsiaPay

Undisclosed

Undisclosed

50 - 249

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Fiuu

Undisclosed

Undisclosed

250 - 999

Shah Alam, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
2C2P

Undisclosed

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Quadrant Biz Solutions

Undisclosed

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Brandt International

$5,000+

$100 - $149 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
VPO Services

$5,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Synergy Outsourcing Sdn. Bhd.

$1,000+

Undisclosed

2 - 9

Petaling Jaya, Malaysia

Ability to deliver

4.8/40.0

0/20 Reviews

0/10 Clients & Experience

4.8/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Symphony

$10,000+

$100 - $149 / hr

2 - 9

Petaling Jaya, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Alchemy Resources Sdn Bhd

$5,000+

$100 - $149 / hr

2 - 9

Subang Jaya, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Swivelt

$100,000+

Undisclosed

10 - 49

Kuala Lumpur, Malaysia

Ability to deliver

22.9/40.0

16.2/20 Reviews

1.3/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
ManpowerGroup - Malaysia

$1,000+

Undisclosed

50 - 249

Kuala Lumpur, Malaysia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
JP Caliber

$1,000+

< $25 / hr

2 - 9

Kuala Lumpur, Malaysia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

View Profile Visit Website

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Top Back Office Outsourcing Companies in Malaysia

List of the Top Malaysia Back Office Outsourcing Service Providers

Back Office Outsourcing for AdTech Company

Reviews mention Professional

Lead Generation Services for Credit Line Provider

Back Office Outsourcing & Task Automation for Finance Firm

Reviews mention Well-organized projects

Custom Software Development for Boutique Supply Chain Consultancy

Outsourcing Services for Video Production Services Firm

Reviews mention Accommodating

Employee Mgmt & Recruitment Services for FinTech Company

Reviews mention Puts the customer first

Website Dev for Health Care Provider

Reviews mention Collaborative

Customer Service Support for E-Commerce Fulfillment Company

Reviews mention Helpful

Outbound Calling for Market Research Company

Reviews mention Open to feedback

Call Center Services for Medical Product Company

Reviews mention Knowledgeable

Customer Support for E-commerce Company

Customer Support for E-commerce Company

Reviews mention Experienced

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List of the Top 6 Malaysia Back Office Outsourcing Service Providers

Latest BPO Back Office Articles

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