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Top Chat Support Services in Texas

Ratings Updated: April 2, 2026

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Afrishore BPO

5.0 3 reviews

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$5,000+

< $25 / hr

250 - 999

Dallas, TX

Services provided

35% Customer Service Outsourcing

50% Call Center Services

10% Accounting +1

5% Marketing Strategy

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

Afrishore BPO is a Customer Service BPO that excels in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% client retention rate and positive client feedback, with 100% satisfaction in service quality and alignment with company values. Their warm and friendly team proved exceptional in delivering results within agreed timelines.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read more
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
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South Africa (1) United States (1) England (1)

This provider is fluent in 6 languages:

English

French

Portuguese

German

Italian

Dutch

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Dallas, TX

4615 Briar Oaks Circle
Dallas, TX 75287
2 - 5

+27 101 095 888

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Hire With Near

4.8 21 reviews
Verified

$5,000+

< $25 / hr

50 - 249

San Antonio, TX

Services provided

10% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing +5

10% Back Office Outsourcing

10% HR Outsourcing

10% Recruiting

10% Staffing

5% Recruitment Process Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Hire With Near is a recruitment agency that specializes in sourcing and vetting candidates from Latin America. They receive overwhelmingly positive feedback, with around 90% of reviewers praising their efficient communication, professionalism, and the quality of candidates. Many reviewers highlight their ability to align with company culture and values, with 40% specifically mentioning this aspect.

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Reviews mention Personable
Clients have consistently highlighted the personable nature of Hire With Near's team. One CEO noted their 'friendly and high-energy' approach, which contributed to a positive culture fit. Additionally, the ongoing engagement since January 2023 reflects a strong rapport, with effective communication through various channels. Overall, the sentiment is overwhelmingly positive, emphasizing the team’s approachability and dedication to client needs.

Recruitment Services for Financial Services Company

5.0 Feb 10, 2026

Hire With Near has a great team that’s friendly and high-energy.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4)

What Clients Have Said
Clients consistently highlight Hire With Near's competitive pricing and strong value for money. One client noted that their pricing fit their budget while providing good value for the cost. Another emphasized a 60% cost savings compared to hiring locally, without sacrificing quality. Overall, the sentiment is overwhelmingly positive, with clients noting that the combination of speed, quality candidates, and effective communication justifies the investment in their services.
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More responsive than most other service providers

Hire With Near is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Portuguese

This provider is available in 6 time zones:

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Argentina Standard Time (AGT)

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

40% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

10% Sales Outsourcing

Focus Areas

33% Chat Support Services

33% Email Support Services

20% Phone Support Services +1

14% Order Processing & Taking

Westpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.

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Reviews mention Receptive
Westpark Communications has received positive feedback regarding their receptiveness to client needs. A client noted that during initial meetings, the team 'really listened' and effectively addressed their pain points. The client's representative, Amy, is praised for her punctuality and consistent communication, enhancing collaboration. Overall, the sentiment reflects satisfaction with Westpark's ability to adapt and respond to various customer situations, although there is a mention of variability in new agent training, which requires ongoing attention.

Call Center Services for Air Purification Solution Company

5.0 Jul 7, 2020

When we had our first meeting, they really listened. They addressed the pain points I had and work well with our company. I really appreciate that. I think they’re great. We have a monthly report that they provide us.
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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OnQ Global

5.0 6 reviews

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Chat Support Services

70% Phone Support Services

10% Email Support Services

OnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.

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Reviews mention Communicative
Client feedback regarding OnQ Global's communication highlights their responsiveness and effectiveness. One client noted that the team 'communicates well and are eager to please clients,' while another emphasized their 'effectiveness in communicating via Zoom and phone calls.' Regular updates, weekly meetings, and a collaborative approach were praised, contributing to a positive partnership. Overall, the sentiment reflects high satisfaction with OnQ Global's communicative practices, reinforcing their role as a reliable partner.

BPO & Back-Office Outsourcing for Medical Equipment Company

5.0 Aug 13, 2025

OnQ Global is very effective in communicating via Zoom and phone calls. In my role, I primarily meet with senior and executive leadership. We have regular project calls and standing executive video calls. Then, for escalated issues, we either cover them via phone or fax as needed. There are also daily communications via email.
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Call Center & Back Office Services for Radiology Co

5.0 Aug 15, 2025

The team delivers work on time and within budget. They communicate well and are eager to please clients. The partnership is great; they have been a key part of our growth. We collaborate through Microsoft Teams and SharePoint.
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Call Center & Back Office Services for Radiology Co

5.0 Aug 15, 2025

Keep the lines of communication open. Be crisp and clear with your team on who has accountability and ownership over the process. So, for example, if outsourcing the customer service function, be very clear who owns that internally and make sure your teams understand that it’s a partnership. It's now their responsibility; they are an extension of you. If there’s an area of concern, bring it up in a transparent and collaborative way.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
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Industry Experience

OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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Medical

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Average Project Cost Breakdown

Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.
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Southwest Recovery Services

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on Southwest Recovery Services highlights a strong performance in debt recovery, noting a 50% success rate and the recovery of substantial overdue amounts. The CMO of Status26 praised the team's effective communication and value for cost, emphasizing their ability to prevent account aging. The engagement has been ongoing since January 2020, with no suggested areas for improvement, reflecting overall client satisfaction with their services.
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Industry Experience

Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.
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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% HR Outsourcing

Focus Areas

15% Chat Support Services

55% Phone Support Services

30% Email Support Services

Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Nacogdoches, TX

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Sales Outsourcing

Focus Areas

62% Chat Support Services

19% Order Processing & Taking

19% Phone Support Services

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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HiOperator

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dallas, TX

Services provided

30% Customer Service Outsourcing

70% E-Commerce Development

Focus Areas

20% Chat Support Services

40% Order Processing & Taking

40% Phone Support Services

HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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The Functionary

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Aubrey, TX

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +5

15% IT Staff Augmentation

10% Business Consulting

10% Generative AI

10% IT Strategy Consulting

10% Staffing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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Care VMA Health

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Back Office Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Care VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Telvista

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Farmers Branch, TX

Services provided

10% Customer Service Outsourcing

30% Call Center Services

30% Sales Outsourcing +4

10% IT Managed Services

10% IT Staff Augmentation

5% Back Office Outsourcing

5% Unified Communications Consulting & SI

Focus Areas

25% Chat Support Services

30% Phone Support Services

25% Order Processing & Taking +1

20% Email Support Services

Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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Eminence RCM

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

McKinney, TX

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services

Focus Areas

15% Chat Support Services

50% Phone Support Services

30% Order Processing & Taking +1

5% Email Support Services

Customer Service Outsourcing company Eminence RCM was launched in 2017. In McKinney, Texas, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Datamark

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

El Paso, TX

Services provided

10% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO)

21% Call Center Services +3

19% Back Office Outsourcing

15% Business Consulting

10% Financial Consulting

Focus Areas

100% Chat Support Services

Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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ValuedHR Business Services

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

15% Customer Service Outsourcing

25% Social Media Marketing

25% Staffing +3

13% Recruiting

12% PEO/Employee Leasing

10% Back Office Outsourcing

Focus Areas

67% Chat Support Services

33% Email Support Services

ValuedHR Business Services, a social media marketing firm, was launched in 2012. The agency provides Social Media Marketing and Staffing.
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OneCall Contact Center, LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Fort Worth, TX

Services provided

28% Customer Service Outsourcing

30% HR Consulting

18% Back Office Outsourcing +2

14% Call Center Services

10% Sales Outsourcing

Focus Areas

31% Chat Support Services

31% Email Support Services

19% Order Processing & Taking +1

19% Phone Support Services

OneCall Contact Center, LLC is a HR Consulting company headquartered in Fort Worth, Texas. The team provides HR Consulting and Customer Service Outsourcing.
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Amplifi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Marketing Strategy

Focus Areas

50% Chat Support Services

50% Email Support Services

Amplifi is a Marketing Strategy and Customer Service Outsourcing company based in Addison, Texas. They focus on Marketing Strategy and Customer Service Outsourcing and were established in 2007.
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A Topgun PC and Networking services

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Cedar Park, TX

Services provided

20% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Cybersecurity +2

20% IT Managed Services

20% IT Strategy Consulting

Focus Areas

50% Chat Support Services

25% Email Support Services

25% Phone Support Services

A Topgun PC and Networking services is an IT strategy consulting company. Headquartered in Cedar Park, Texas, the team offers IT strategy consulting and cloud consulting & SI.
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Lehman Consulting and Recruiting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Little Elm, TX

Services provided

30% Customer Service Outsourcing

30% Call Center Services

30% IT Staff Augmentation +2

5% Business Consulting

5% HR Consulting

Focus Areas

33% Chat Support Services

33% Email Support Services

33% Phone Support Services +1

1% Order Processing & Taking

Lehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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CNET Global Solutions, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Richardson, TX

Services provided

25% Customer Service Outsourcing

25% Cloud Consulting & SI

25% Custom Software Development +1

25% IT Staff Augmentation

Focus Areas

100% Chat Support Services

CNET Global Solutions, Inc is a software development company. The team focuses on Custom Software Development and cloud consulting & SI and is located in Richardson, Texas.
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C-Level Connections

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

42% Customer Service Outsourcing

30% Business Consulting

14% Call Center Services +1

14% Sales Outsourcing

Focus Areas

42% Chat Support Services

42% Email Support Services

16% Phone Support Services

Founded in 2012, C-Level Connections is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Business Consulting.
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World Wide Outsource Solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

San Antonio, TX

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +5

15% Custom Software Development

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Web Design

5% Transcription

Focus Areas

10% Chat Support Services

60% Phone Support Services

20% Order Processing & Taking +1

10% Email Support Services

World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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V-tech Environmental Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lubbock, TX

Services provided

30% Customer Service Outsourcing

70% Business Consulting

Focus Areas

50% Chat Support Services

50% Email Support Services

V-tech Environmental Services is a Business Consulting company. The firm is in Lubbock, Texas. Their services include Business Consulting and Customer Service Outsourcing.
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Virtue Ally

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% Marketing Strategy

20% Social Media Marketing

Focus Areas

15% Chat Support Services

35% Email Support Services

35% Phone Support Services +1

15% Order Processing & Taking

Virtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have commended Virtue Ally for their exceptional project management and operational support. One client highlighted the virtual assistant's reliability, attention to detail, and proactive communication, noting significant improvements in operational efficiency and marketing output. The alignment of values and the company's commitment to employee growth were also praised. Overall, feedback reflects a high level of satisfaction, with no noted areas for improvement.
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Industry Experience

Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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What Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.
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DataXport.Net

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

El Paso, TX

Services provided

10% Customer Service Outsourcing

30% Application Management & Support

30% Custom Software Development +2

20% Back Office Outsourcing

10% Web Design

Focus Areas

100% Chat Support Services

Established in 2000, DataXport.Net is a small software development firm. Their team offers Custom Software Development and Back Office Outsourcing.
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IdeasUnlimited

4.9 94 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

19% Chat Support Services

50% Phone Support Services

19% Email Support Services +1

12% Order Processing & Taking

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

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5 of 5 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, client feedback for IdeasUnlimited has been overwhelmingly positive. Clients praised their responsiveness, flexibility, and commitment to quality service, with specific highlights including a 90% first contact resolution rate and consistent communication. Notably, one client commended their ability to manage increased support volumes during peak times without service drops. Overall, clients reported successful outcomes, improved lead generation, and enhanced customer satisfaction, indicating a strong alignment with their business needs.
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3 of 3 Chat Support Services reviews are 5 stars

2 new reviews for Chat Support Services in past 6 months

$50,000 – $199,999 avg. project cost

Chat Support Services Experience

IdeasUnlimited has received overwhelmingly positive feedback for their Chat Support Services, with clients noting a 30% improvement in response times and a 20% rise in customer satisfaction. 90% of reviews highlighted their professionalism, timely project management, and ability to adapt to fluctuating workloads. Key strengths include their strong communication and commitment to continuous improvement. Notably, one client reported 80%+ call service levels and a 90% first contact resolution rate, demonstrating significant operational impact.
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11 of 11 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Automotive Training Company
5.0 — IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend Read more
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United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

This provider is fluent in 3 languages:

English

Spanish

French

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Lawn Doctor USA

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Hubbard, TX

Services provided

100% Customer Service Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Hubbard, TX

760 County Road 3307
Hubbard, TX 76648
10 - 15

760-993-3307

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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Austin, TX

Services provided

10% Customer Service Outsourcing

10% AI Development

10% Application Testing +7

10% Blockchain

10% Branding

10% Call Center Services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Focus Areas

30% Chat Support Services

40% Phone Support Services

30% Email Support Services

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Austin, TX

13011 McCallen Pass Suite 210
Austin, TX 78753
1001 - 2000

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Relay Human Cloud

5.0 3 reviews

Undisclosed

< $25 / hr

250 - 999

Farmers Branch, TX

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +8

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

50% Phone Support Services

25% Email Support Services

Relay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.

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Industry Experience

Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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More responsive than most other service providers

Relay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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AST LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dallas, TX

Services provided

50% Customer Service Outsourcing

50% CRM Consulting and SI

Focus Areas

100% Chat Support Services

CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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Dallas, TX

13727 Noel Road, Suite 100
Dallas, TX 75240
21 - 30

214.459.6291

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Miessau LLC

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

El Paso, TX

Services provided

25% Customer Service Outsourcing

25% Accounting

25% Finance & Accounting Outsourcing (FAO) +1

25% Financial Advising & Planning

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

In El Paso, Texas, Miessau LLC is a small Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and Accounting.
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Integrity Net Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

33% Customer Service Outsourcing

27% Call Center Services

25% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

77% Chat Support Services

23% Order Processing & Taking

Launched in 2009, Integrity Net Call Center is a midsize Houston, Texas-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Biznatron

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

15% Chat Support Services

40% Email Support Services

40% Phone Support Services +1

5% Order Processing & Taking

Biznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.

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Reviews mention Collaborative
Clients have expressed a highly positive sentiment regarding Biznatron's collaborative approach. They noted that Biznatron acted as an extension of their team, providing personalized outreach while maintaining transparency and responsiveness. One client specifically highlighted their proactive adjustments to campaigns and effective communication throughout the project. Overall, the collaboration led to increased engagement and successful lead generation, although some feedback mentioned a brief initial ramp-up period for optimization.

Lead Generation & Marketing for Advertising Company

5.0 Feb 13, 2026

Biznatron’s project management was excellent. They delivered all campaign setups, messaging, and reporting on time and kept us informed every step of the way. They were highly responsive to our questions and feedback, quickly making adjustments to targeting, messaging and outreach strategy whenever needed. Overall, they were proactive, organized and easy to collaborate with.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Biznatron reflect a strong overall sentiment, highlighting their effective lead generation and outreach strategies. Clients noted a significant increase in qualified meetings, with one reporting a 40% boost in engagement rates. Their project management was praised for timely deliverables and clear communication. Clients appreciated Biznatron's personalized approach and adaptability, although some suggested earlier sharing of strategic insights as an area for improvement. Overall, Biznatron is recognized as a valuable partner in achieving outreach goals.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.
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Australia (1) Canada (1) United States (1)

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Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

20% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Accounting +1

5% Tax Law

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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Austin, TX

18A & 5900 Balcones Drive, Suite 100
Austin, TX 78731
6 - 9

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Top Lead Partner

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Sachse, TX

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

15% Custom Software Development

10% Web Development

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Top Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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Take My Calls VAS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

33% Customer Service Outsourcing

37% Call Center Services

30% Back Office Outsourcing

Focus Areas

31% Chat Support Services

38% Phone Support Services

31% Email Support Services

Launched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
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OutsourceBiz LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Dallas, TX

Services provided

28% Customer Service Outsourcing

50% HR Outsourcing

22% Back Office Outsourcing

Focus Areas

82% Chat Support Services

18% Email Support Services

OutsourceBiz LLC is a small HR Outsourcing company. They offer HR Outsourcing and Customer Service Outsourcing and were launched in 2002.
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Crystalised Outsprint

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Dallas, TX

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +3

10% API Development

10% Mobile App Development

10% Web Design

Focus Areas

15% Chat Support Services

40% Phone Support Services

30% Order Processing & Taking +1

15% Email Support Services

Crystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.

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Dallas, TX

17678 Preston Road
Dallas, TX 75252
2 - 5

+1 (469) 927-1457

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Austin, TX

Services provided

44% Customer Service Outsourcing

56% Back Office Outsourcing

Focus Areas

43% Chat Support Services

37% Phone Support Services

20% Order Processing & Taking

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Austin, TX

800 W. Cesar Chavez St.,
Austin, TX 78701
151 - 200

800.981.5084

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SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

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Reviews mention Open to feedback
Clients express a strong sentiment regarding SupportZebra's openness to feedback, highlighting their responsiveness to concerns raised by moderators. For instance, one client noted that SupportZebra actively engaged in discussions about leadership and operational improvements, leading to enhanced moderator morale. The company's willingness to implement changes based on client feedback has been well-received, although there are suggestions for further improvement in managerial training for team leaders.

Content Moderation Services for SaaS Company

4.0 May 29, 2024

What stands out the most is their willingness to take feedback. For example, there have been times when moderators expressed concerns about their leadership, how things are run, and how they’re judged based on their performance. Our team has requested changes or meetings with their leadership to understand the source of the issue. They’ve been excellent at taking our feedback to heart. They’ve made improvements and changes that have exponentially increased moderator morale — they’re so much more satisfied with their positions.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Industry Experience

SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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Software

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More responsive than most other service providers

SupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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