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Top Chat Support Services in Texas

Ratings Updated: April 27, 2026

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Afrishore BPO

5.0 3 reviews

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$5,000+

< $25 / hr

250 - 999

Dallas, TX

Services provided

35% Customer Service Outsourcing

50% Call Center Services

10% Accounting +1

5% Marketing Strategy

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

Afrishore BPO is a Customer Service BPO that excels in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% client retention rate and positive client feedback, with 100% satisfaction in service quality and alignment with company values. Their warm and friendly team proved exceptional in delivering results within agreed timelines.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read more
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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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South Africa (1) United States (1) England (1)

This provider is fluent in 6 languages:

English

French

Portuguese

German

Italian

Dutch

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Dallas, TX

4615 Briar Oaks Circle
Dallas, TX 75287
2 - 5

+27 101 095 888

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Hire With Near

4.8 34 reviews
Verified

$5,000+

< $25 / hr

50 - 249

San Antonio, TX

Services provided

10% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing +5

10% Back Office Outsourcing

10% HR Outsourcing

10% Recruiting

10% Staffing

5% Recruitment Process Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Hire With Near is a recruitment agency specializing in sourcing high-quality talent from Latin America. Reviews consistently highlight their strong project management, excellent communication, and ability to swiftly adapt to client needs. Notably, 100% of reviewers report positive experiences, citing their professionalism and effective recruitment processes. Their flexible and tailored approach to recruitment is frequently praised, resulting in successful hires across various industries.

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Reviews mention Team players
The feedback highlights Hire With Near's exceptional ability to integrate as a team player, effectively functioning as an extension of the client's internal talent team. Clients praised their professionalism, consistency, and adaptability to various departmental needs. One client noted their impressive understanding of the unique cultures and expectations of different portfolio companies, which significantly enhanced the recruiting process. Overall, the sentiment is highly positive, with no areas for improvement mentioned.

Recruiting for Consumer Products Company

5.0 Jul 17, 2025

What impressed us most about Near was their ability to operate as a true extension of our internal team across a diverse set of portfolio companies and hiring needs. Unlike traditional recruiting partners, they took the time to deeply understand not only the role requirements but also the culture, pace, and expectations of each business they supported.
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21 of 24 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 24 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Hire With NEAR, highlighting their efficiency and strong candidate quality. Notably, one client reported making 25+ successful hires, while another praised the team's responsiveness and adaptability. Clients appreciated the tailored approach to recruitment and the seamless communication throughout the process. Overall, the sentiment is overwhelmingly positive, with minimal suggestions for improvement, indicating a strong alignment between client needs and the services provided.
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Industry Experience

Hire With NEAR has demonstrated strong recruitment capabilities across various industries, including Financial Services, Advertising & Marketing, and eCommerce, receiving positive feedback for their responsiveness and candidate quality. Clients in Financial Services noted effective talent sourcing for complex roles, while those in Advertising praised their ability to meet creative staffing needs. Overall, the sentiment is highly favorable, positioning Hire With NEAR as an ideal partner for organizations seeking nearshore hiring solutions, particularly in sectors requiring specialized or executive talent.
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Consulting eCommerce Business services Financial services Consumer Products Education IT Services Information technology Automotive Media Sports Real estate Legal Other industries Consumer products & services Roofing Supply Chain, Logistics, and Transport Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Hire With NEAR for their competitive pricing and high value for money. One client noted, 'they offered good value for the cost,' while another highlighted that they 'filled both roles within budget.' The company is praised for its effective recruitment processes, resulting in successful hires and quick turnaround times, demonstrating a strong return on investment. Overall, the sentiment surrounding their cost-effectiveness is notably positive.
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Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Southwest Recovery Services has been overwhelmingly positive. One client noted a 50% success rate in collections, recovering between $3,000 and $10,000 from overdue accounts, which is commendable in their industry. Communication was highlighted as effective, and the owner, Steve, received specific praise for his sales prowess. Clients appreciate the value for cost, with no significant areas for improvement identified.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

40% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

10% Sales Outsourcing

Focus Areas

33% Chat Support Services

33% Email Support Services

20% Phone Support Services +1

14% Order Processing & Taking

Westpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.

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Reviews mention Efficient
Westpark Communications has received positive feedback regarding their efficiency in providing back office services. Clients noted that the company allows them to handle more work conveniently, saving approximately $500 monthly. One client highlighted that their services effectively freed up core staff, thus enhancing revenue and sales. Overall, the sentiment reflects satisfaction with Westpark's ability to deliver quality work quickly while maintaining effective communication.

Online Customer Support for Consumer Products Provider

4.5 Aug 18, 2017

The service provider is very effective and they have genuine staff. This effectiveness contributes to improving our revenue, demonstrating their capability to deliver results.
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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OnQ Global

5.0 6 reviews

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Chat Support Services

70% Phone Support Services

10% Email Support Services

OnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.

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Reviews mention Exceeds expectations
Client feedback highlights that OnQ Global consistently exceeds expectations, particularly in project execution and responsiveness. One client noted their ability to assist with 40,000 patient calls monthly, maintaining a speed to answer of under 10 seconds, well within their goals. Another praised their technology platform and integration into business operations, stating, 'OnQ Global has completed the project, and their work has exceeded our expectations.' Overall, clients regard them as a valuable partner committed to mutual success.

BI & Big Data Consulting & SI for Radiology Group

5.0 Aug 20, 2025

OnQ Global has completed the project, and their work has exceeded our expectations. They've integrated easily into our business operations. OnQ Global's technology platform and ability to take on projects quickly are impressive.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
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Industry Experience

OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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Medical

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St. Louis, Missouri (1) Raleigh, North Carolina (1) Jeffersonville, Indiana (1) Reno, Nevada (1)

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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% HR Outsourcing

Focus Areas

15% Chat Support Services

55% Phone Support Services

30% Email Support Services

Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.

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Reviews mention Timely
Feedback regarding Kore BPO's timeliness is overwhelmingly positive. Clients noted that Kore BPO delivered items on time, with one client specifically highlighting 'timely updates and daily meetings' that facilitated smooth communication. Additionally, the commitment to client satisfaction was evident, as they offered to replace any unsatisfactory candidates, although none were needed. Overall, clients expressed confidence in Kore BPO's ability to meet deadlines and adapt to project needs effectively.

Recruiting & Technical Mktg Strategy for Consulting Company

5.0 Jan 12, 2025

They deliver on time and work hard through issues that come up.
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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Nacogdoches, TX

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Sales Outsourcing

Focus Areas

62% Chat Support Services

19% Order Processing & Taking

19% Phone Support Services

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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HiOperator

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dallas, TX

Services provided

30% Customer Service Outsourcing

70% E-Commerce Development

Focus Areas

20% Chat Support Services

40% Order Processing & Taking

40% Phone Support Services

HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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The Functionary

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Aubrey, TX

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +5

15% IT Staff Augmentation

10% Business Consulting

10% Generative AI

10% IT Strategy Consulting

10% Staffing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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Care VMA Health

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Back Office Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Care VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Telvista

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Farmers Branch, TX

Services provided

10% Customer Service Outsourcing

30% Call Center Services

30% Sales Outsourcing +4

10% IT Managed Services

10% IT Staff Augmentation

5% Back Office Outsourcing

5% Unified Communications Consulting & SI

Focus Areas

25% Chat Support Services

30% Phone Support Services

25% Order Processing & Taking +1

20% Email Support Services

Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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Eminence RCM

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

McKinney, TX

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services

Focus Areas

15% Chat Support Services

50% Phone Support Services

30% Order Processing & Taking +1

5% Email Support Services

Customer Service Outsourcing company Eminence RCM was launched in 2017. In McKinney, Texas, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Datamark

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

El Paso, TX

Services provided

10% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO)

21% Call Center Services +3

19% Back Office Outsourcing

15% Business Consulting

10% Financial Consulting

Focus Areas

100% Chat Support Services

Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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ValuedHR Business Services

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

15% Customer Service Outsourcing

25% Social Media Marketing

25% Staffing +3

13% Recruiting

12% PEO/Employee Leasing

10% Back Office Outsourcing

Focus Areas

67% Chat Support Services

33% Email Support Services

ValuedHR Business Services, a social media marketing firm, was launched in 2012. The agency provides Social Media Marketing and Staffing.
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OneCall Contact Center, LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Fort Worth, TX

Services provided

28% Customer Service Outsourcing

30% HR Consulting

18% Back Office Outsourcing +2

14% Call Center Services

10% Sales Outsourcing

Focus Areas

31% Chat Support Services

31% Email Support Services

19% Order Processing & Taking +1

19% Phone Support Services

OneCall Contact Center, LLC is a HR Consulting company headquartered in Fort Worth, Texas. The team provides HR Consulting and Customer Service Outsourcing.
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Amplifi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Marketing Strategy

Focus Areas

50% Chat Support Services

50% Email Support Services

Amplifi is a Marketing Strategy and Customer Service Outsourcing company based in Addison, Texas. They focus on Marketing Strategy and Customer Service Outsourcing and were established in 2007.
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A Topgun PC and Networking services

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Cedar Park, TX

Services provided

20% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Cybersecurity +2

20% IT Managed Services

20% IT Strategy Consulting

Focus Areas

50% Chat Support Services

25% Email Support Services

25% Phone Support Services

A Topgun PC and Networking services is an IT strategy consulting company. Headquartered in Cedar Park, Texas, the team offers IT strategy consulting and cloud consulting & SI.
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Lehman Consulting and Recruiting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Little Elm, TX

Services provided

30% Customer Service Outsourcing

30% Call Center Services

30% IT Staff Augmentation +2

5% Business Consulting

5% HR Consulting

Focus Areas

33% Chat Support Services

33% Email Support Services

33% Phone Support Services +1

1% Order Processing & Taking

Lehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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CNET Global Solutions, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Richardson, TX

Services provided

25% Customer Service Outsourcing

25% Cloud Consulting & SI

25% Custom Software Development +1

25% IT Staff Augmentation

Focus Areas

100% Chat Support Services

CNET Global Solutions, Inc is a software development company. The team focuses on Custom Software Development and cloud consulting & SI and is located in Richardson, Texas.
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C-Level Connections

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

42% Customer Service Outsourcing

30% Business Consulting

14% Call Center Services +1

14% Sales Outsourcing

Focus Areas

42% Chat Support Services

42% Email Support Services

16% Phone Support Services

Founded in 2012, C-Level Connections is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Business Consulting.
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World Wide Outsource Solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

San Antonio, TX

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +5

15% Custom Software Development

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Web Design

5% Transcription

Focus Areas

10% Chat Support Services

60% Phone Support Services

20% Order Processing & Taking +1

10% Email Support Services

World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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V-tech Environmental Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lubbock, TX

Services provided

30% Customer Service Outsourcing

70% Business Consulting

Focus Areas

50% Chat Support Services

50% Email Support Services

V-tech Environmental Services is a Business Consulting company. The firm is in Lubbock, Texas. Their services include Business Consulting and Customer Service Outsourcing.
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Virtue Ally

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% Marketing Strategy

20% Social Media Marketing

Focus Areas

15% Chat Support Services

35% Email Support Services

35% Phone Support Services +1

15% Order Processing & Taking

Virtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.

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Industry Experience

Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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What Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.
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DataXport.Net

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

El Paso, TX

Services provided

10% Customer Service Outsourcing

30% Application Management & Support

30% Custom Software Development +2

20% Back Office Outsourcing

10% Web Design

Focus Areas

100% Chat Support Services

Established in 2000, DataXport.Net is a small software development firm. Their team offers Custom Software Development and Back Office Outsourcing.
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IdeasUnlimited

4.9 98 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

19% Chat Support Services

50% Phone Support Services

19% Email Support Services +1

12% Order Processing & Taking

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

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Reviews mention Flexible
Clients consistently praised IdeasUnlimited for their flexibility and adaptability in handling project demands. One client noted their ability to quickly train new assistants and adjust workflows based on feedback, enhancing customer satisfaction. Another highlighted their responsiveness to changing needs, particularly during increased support volumes. Overall, the sentiment around flexibility is overwhelmingly positive, with clients emphasizing the ease of communication and adaptability as key strengths.

Back-Office Outsourcing for Gym

5.0 Jun 22, 2023

IdeasUnlimited was dedicated to providing exceptional virtual assistant services to us. They exhibited a deep understanding of our needs and consistently went beyond to deliver high-quality results. Their professionalism, attention to detail and commitment to customer satisfaction were truly to adapt to changing requirements and offer innovative solutions set them apart from other outsourcing companies.
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Customer Support for E-Commerce Company

4.0 Sep 13, 2021

We liked their flexibility and adaptability.
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Back-Office & Virtual Assistant Services for Coaching Co

5.0 Oct 26, 2025

Their communication is great. They’re always on time, flexible when we need changes, and easy to reach. We talk through Slack and Google Meet. They take feedback well and adjust right away. It’s been very easy working with them.
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Call Center Services for Automotive Training Company

5.0 Dec 5, 2025

Their flexibility. When our support volumes jumped during covid, they kept things moving without letting service drop. Same thing in early 2022 when our usage went up almost ten times. They still covered everything 24/7. That meant a lot to us.
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5 of 5 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, IdeasUnlimited has received positive feedback for their exceptional communication, flexibility, and commitment to client success. Clients highlighted their ability to handle increased workloads seamlessly, as demonstrated by Carology Inc.'s 24/7 support during a surge in demand. Grudi Associates praised their proactive approach in lead generation, while Nutrition Her Way noted improvements in client response times. Overall, client sentiment is highly favorable, with no significant areas for improvement mentioned.
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11 of 11 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Automotive Training Company
5.0 — IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend Read more
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More responsive than most other service providers

IdeasUnlimited is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Lawn Doctor USA

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Hubbard, TX

Services provided

100% Customer Service Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Hubbard, TX

760 County Road 3307
Hubbard, TX 76648
10 - 15

760-993-3307

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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Austin, TX

Services provided

10% Customer Service Outsourcing

10% AI Development

10% Application Testing +7

10% Blockchain

10% Branding

10% Call Center Services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Focus Areas

30% Chat Support Services

40% Phone Support Services

30% Email Support Services

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Austin, TX

13011 McCallen Pass Suite 210
Austin, TX 78753
1001 - 2000

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Relay Human Cloud

5.0 3 reviews

Undisclosed

< $25 / hr

250 - 999

Farmers Branch, TX

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +8

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

50% Phone Support Services

25% Email Support Services

Relay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.

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Industry Experience

Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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More responsive than most other service providers

Relay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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AST LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dallas, TX

Services provided

50% Customer Service Outsourcing

50% CRM Consulting and SI

Focus Areas

100% Chat Support Services

CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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Dallas, TX

13727 Noel Road, Suite 100
Dallas, TX 75240
21 - 30

214.459.6291

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Miessau LLC

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

El Paso, TX

Services provided

25% Customer Service Outsourcing

25% Accounting

25% Finance & Accounting Outsourcing (FAO) +1

25% Financial Advising & Planning

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

In El Paso, Texas, Miessau LLC is a small Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and Accounting.
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Integrity Net Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

33% Customer Service Outsourcing

27% Call Center Services

25% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

77% Chat Support Services

23% Order Processing & Taking

Launched in 2009, Integrity Net Call Center is a midsize Houston, Texas-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Biznatron

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

15% Chat Support Services

40% Email Support Services

40% Phone Support Services +1

5% Order Processing & Taking

Biznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on Biznatron highlights their exceptional project management and results-driven approach in lead generation. Clients praised their ability to deliver personalized outreach, resulting in significant increases in engagement rates (up to 40%) and booked meetings (25+ in four weeks). The team is noted for being highly responsive and organized, acting as an effective extension of the client's team. Areas for improvement include a quicker ramp-up period and earlier sharing of strategic insights.
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Industry Experience

Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.
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Australia (1) Canada (1) United States (1)

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Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

20% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Accounting +1

5% Tax Law

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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Austin, TX

18A & 5900 Balcones Drive, Suite 100
Austin, TX 78731
6 - 9

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Top Lead Partner

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Sachse, TX

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

15% Custom Software Development

10% Web Development

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Top Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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Take My Calls VAS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

33% Customer Service Outsourcing

37% Call Center Services

30% Back Office Outsourcing

Focus Areas

31% Chat Support Services

38% Phone Support Services

31% Email Support Services

Launched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
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OutsourceBiz LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Dallas, TX

Services provided

28% Customer Service Outsourcing

50% HR Outsourcing

22% Back Office Outsourcing

Focus Areas

82% Chat Support Services

18% Email Support Services

OutsourceBiz LLC is a small HR Outsourcing company. They offer HR Outsourcing and Customer Service Outsourcing and were launched in 2002.
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Crystalised Outsprint

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Dallas, TX

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +3

10% API Development

10% Mobile App Development

10% Web Design

Focus Areas

15% Chat Support Services

40% Phone Support Services

30% Order Processing & Taking +1

15% Email Support Services

Crystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.

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Dallas, TX

17678 Preston Road
Dallas, TX 75252
2 - 5

+1 (469) 927-1457

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Austin, TX

Services provided

44% Customer Service Outsourcing

56% Back Office Outsourcing

Focus Areas

43% Chat Support Services

37% Phone Support Services

20% Order Processing & Taking

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Austin, TX

800 W. Cesar Chavez St.,
Austin, TX 78701
151 - 200

800.981.5084

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SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

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Reviews mention Timely
SupportZebra has consistently demonstrated timely performance, meeting and exceeding deadlines, particularly in urgent projects. One client noted that SupportZebra resolved large data review requests within a week, showcasing their efficiency. Additionally, they appreciated the company's ability to adapt quickly to sudden project demands, ensuring prompt turnaround times. Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction in SupportZebra's responsiveness and dedication to meeting project timelines.

Content Moderation Services for SaaS Company

4.0 May 29, 2024

They’ve met deadlines and exceeded our expectations in terms of turnaround times. Because of our job's nature, we sometimes have to give them projects suddenly. Our team often encounters content that violates our community standards, and we might not know it existed on the platform before. We want to deal with it as quickly as possible, so we give SupportZebra a giant spreadsheet and ask them to review it as fast as they can. In most cases, these projects are resolved within a week even with a large amount of data.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Industry Experience

SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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Software

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More responsive than most other service providers

SupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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