Top Outbound Call Centers in Colombia
36 Companies
List of the Top Colombia Outbound Call Center Providers
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ContactPoint 360
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$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, ColombiaServices provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.
Reviews mention Flexible
Clients have consistently highlighted ContactPoint 360's flexibility as a significant asset. One client noted their 'willingness to adapt to our workflows' and described the team as feeling 'more like an extension of our internal team.' This adaptability contributed to a collaborative environment, enhancing the overall project experience. Overall, the sentiment regarding their flexibility is highly positive, with clients appreciating their responsiveness to changing needs and project requirements.-
Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026The flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team.
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3 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
See All Locations (9)Bogotá, Colombia
Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
Bogotá, Colombia 110131201 - 250
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Well-organized projects
Clients have consistently praised Solvo Global for their well-organized project management. One CEO noted, 'Every process is now documented,' highlighting the company's commitment to thorough documentation and standard operating procedures. The seamless communication and proactive nature of Solvo's staff further emphasize their organizational efficiency. Overall, the sentiment reflects strong satisfaction with Solvo Global's structured approach, which has effectively alleviated operational burdens for clients.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. This reflects their ability to organize projects efficiently and ensure that all procedures are clearly outlined. My employees are extremely proactive and are constantly looking for a better way to do things.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$100,000+Undisclosed10,000+Bogotá, Colombia
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company
5.0 Jun 16, 2021From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (17)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911751 - 1000
+57 601 743 3303
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UndisclosedUndisclosed1,000 - 9,999Medellín, Colombia
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesSee all 11 projectsOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Outsourced's unique expertise, particularly in the digital commerce sector. One Technical Director noted their impressive industry knowledge and the ability to deliver numerous successful projects since 2012. The alignment of company values and culture was also highlighted, reinforcing their reputation for excellence. Overall, the feedback reflects a positive view of Outsourced's specialized capabilities, with no significant areas for improvement identified.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023We're impressed with their industry expertise and excellence. Great people and culture.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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See All Locations (10)Medellín, Colombia
Calle 7D #43A-40
Medellín, Colombia 05001110 - 15
+57 601 508 8362
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$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
50% Sales Outsourcing30% Call Center Services20% Customer Service OutsourcingSee all 13 projectsCloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities.
Reviews mention Great project management
Clients have consistently praised CloudTask for their exceptional project management capabilities. For instance, one client noted their 'efficient and precise' management, highlighting their excellent communication and organization. Another client emphasized CloudTask's 'exemplary' ability to deliver items on time, with proactive communication and adaptability to changing requirements. Overall, the sentiment reflects a strong appreciation for CloudTask's commitment to timely execution and responsiveness, contributing significantly to project success.-
Sales Outsourcing for Building Data Solutions Company
5.0 Aug 4, 2023In the collaboration between Sontay and CloudTask, project management was conducted with exceptional efficiency and precision. Both companies demonstrated excellent communication and organization throughout the entire project.
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Sales Outsourcing for Signage Company
5.0 Aug 4, 2023CloudTask's project management was nothing short of exemplary when helping us find a sales agency. They displayed an impressive ability to deliver items on time, consistently meeting and even exceeding project deadlines. Their team's meticulous planning, proactive communication, and agile approach allowed them to adapt swiftly to changing requirements and unforeseen challenges, ensuring smooth project execution.
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Digital Marketing Strategy for Outsourced Staffing Firm
5.0 May 30, 2023CloudTask's project management was highlighted by timely delivery, effective communication, adaptability to our needs, problem-solving capabilities, and a client-centric focus. Their ability to meet deadlines, promptly respond to our requests, and maintain open communication channels fostered a strong working relationship and contributed to the project's overall success.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.Was this helpful?
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See All Locations (2)Medellín, Colombia
Cra. 38 #26,
Medellín, Colombia 05001641 - 49
3052092408
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (2)Barranquilla, Colombia
51B-76 Calle 98
Barranquilla, Colombia 08002076 - 100
+573045934941
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
30% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Recruiting10% StaffingSee all 1 projectsOrigen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
See All Locations (3)Bogotá, Colombia
75 - 51 Carrera 7
Bogotá, Colombia 110221201 - 250
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$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Services provided
37% Call Center Services25% Customer Service Outsourcing13% Back Office Outsourcing +2 services13% Staffing12% HR ConsultingCall center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Services provided
50% Call Center Services20% Sales Outsourcing15% Back Office Outsourcing +1 service15% Customer Service OutsourcingG2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Sales Outsourcing20% TranscriptionEstablished in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
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$10,000+$200 - $300 / hr10 - 49Medellín, Colombia
Services provided
50% Pay Per Click50% Sales OutsourcingSmall PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
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$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingLaunched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingLinked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Blockchain +1 service20% Sales OutsourcingCenter Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
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$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingBKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49Cali, Colombia
Services provided
35% Back Office Outsourcing25% Sales Outsourcing20% Customer Service Outsourcing +1 service20% StaffingFlexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cali, Colombia
24 N – 59 Avenida 3 Bis Norte
Cali, Colombia 7600466 - 9
6023120631
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$1,000+Undisclosed2 - 9Cartagena de Indias, Colombia
Services provided
30% Business Consulting30% Corporate Training & Coaching30% Sales Outsourcing +1 service10% Marketing StrategyBusiness Consulting company Resolution & Business was established in 2021. The team provides Business Consulting and Corporate Training & Coaching and is in Cartagena de Indias, Colombia.
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$1,000+$150 - $199 / hr10 - 49Bogotá, Colombia
Services provided
30% Business Consulting30% Market Research20% Demand Generation Marketing +1 service20% Sales OutsourcingExpansion Americas, a Market Research company, is located in Bogotá, Colombia and Ashburn, Virginia. They provide Market Research and Business Consulting and were established in 2025.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
100% Call Center ServicesDatascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
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UndisclosedUndisclosed250 - 999Barranquilla, Colombia
Services provided
25% Back Office Outsourcing25% Call Center Services25% Sales Outsourcing +2 services15% Social Media Marketing10% Market ResearchTelephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Medellín, Colombia
Services provided
100% Call Center ServicesCall center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
Read moreSee All Locations (3)Medellín, Colombia
Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 05002131 - 40
+57 4 4489787
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
35% Sales Outsourcing30% Digital Strategy18% Customer Service Outsourcing +1 service17% Call Center ServicesSmall Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
30% Call Center Services30% Corporate Training & Coaching10% Custom Software Development +3 services10% Marketing Strategy10% Web Design10% Web DevelopmentBased in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
25% Call Center Services25% Recruiting25% Recruitment Process Outsourcing +1 service25% StaffingVinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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UndisclosedUndisclosed2 - 9Medellín, Colombia
Services provided
30% Call Center Services10% BI & Big Data Consulting & SI10% Conversion Optimization +5 services10% Corporate Training & Coaching10% Digital Strategy10% E-Commerce Development10% Marketing Strategy10% Web DevelopmentCall center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
20% Branding20% Sales Outsourcing10% Advertising +5 services10% Digital Strategy10% Market Research10% Marketing Strategy10% Public Relations10% Social Media MarketingTXT Agencia Transmedia is a branding agency. They are located in Bogotá, Colombia, and their services include Branding and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
25% Digital Strategy25% Web Development20% Call Center Services +2 services20% Customer Service Outsourcing10% Back Office OutsourcingTeledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
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$10,000+Undisclosed10,000+Bogotá, Colombia
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Content Moderation Services5% Business Consulting5% Robotics Process AutomationApex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (17)Bogotá, Colombia
3472 Carrera 13a
Bogotá, Colombia 1103111001 - 2000
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
60% Call Center Services40% SMS MarketingSaem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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$1,000+< $25 / hr10 - 49Medellín, Colombia
Services provided
20% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% Transcription +3 services15% Back Office Outsourcing15% Sales Outsourcing10% Customer Service OutsourcingTelephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Medellín, Colombia
Cra 43A, #1-85
Medellín, Colombia 0500222 - 5
3103196105
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
20% BI & Big Data Consulting & SI20% Business Consulting20% Cybersecurity +3 services20% IoT Development10% Call Center Services10% Customer Service OutsourcingGrupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
60% Customer Service Outsourcing20% Email Marketing20% Sales OutsourcingYES CONTACT & BPO SAS is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Email Marketing and is in Bogotá, Colombia.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention High-quality work
Clients express a strong sentiment of high-quality work from Emapta, highlighting their effective human resource management and supportive work environment. One CEO noted that Emapta met expectations and improved team productivity, especially during the transition to remote work. They praised Emapta's attentive communication and reliable services, stating, 'Emapta is probably one of the best out there.' Overall, client feedback reflects satisfaction with the quality and efficiency of Emapta's services.-
BPO Services for Health Company
4.0 Nov 11, 2020Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Bogotá, Colombia
Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221More than 5k
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesCollect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
Read moreSee All Locations (2)Bogotá, Colombia
Carrera 10 No 19-65 Camacol Building - Office 401.
Bogotá, Colombia 1102212 - 5
+57.3.160.104.200
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Colombia Outbound Call Center Providers
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
75% Outbound Voice Services25% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
25.8/40.017.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
150% Outbound Voice Services -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
165% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
190% Outbound Voice Services -
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
148% Outbound Voice Services -
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
260% Outbound Voice Services -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
140% Outbound Voice Services -
$10,000+$200 - $300 / hr10 - 49Medellín, Colombia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
150% Outbound Voice Services -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
200% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
175% Outbound Voice Services -
$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
140% Outbound Voice Services -
Undisclosed< $25 / hr10 - 49Cali, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
75% Outbound Voice Services25% Other -
$1,000+Undisclosed2 - 9Cartagena de Indias, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% Outbound Voice Services10% Other -
$1,000+$150 - $199 / hr10 - 49Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
400% Outbound Voice Services -
UndisclosedUndisclosed250 - 999Barranquilla, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
175% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Medellín, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
400% Outbound Voice Services -
UndisclosedUndisclosed2 - 9Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
173% Outbound Voice Services
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