Top Answering Service in Colombia
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves ColombiaServices provided
Focus Areas
See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
-
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Services provided
Focus Areas
See all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
-
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
Focus Areas
See all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
-
$100,000+Undisclosed10,000+Bogotá, Colombia
Services provided
Focus Areas
See all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
-
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
Focus Areas
See all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
-
$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
Focus Areas
See all 1 projectsOrigen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
-
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
Focus Areas
BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
Focus Areas
See all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
-
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Services provided
Focus Areas
Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
Read more -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Services provided
Focus Areas
BKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
Focus Areas
Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Services provided
Focus Areas
Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
Read more -
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Services provided
Focus Areas
G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
Read more -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
Focus Areas
Arcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
Focus Areas
Established in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
Focus Areas
Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
Read more -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
Focus Areas
Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
Read more -
UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Services provided
Focus Areas
Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Barranquilla, Colombia
Services provided
Focus Areas
Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
Focus Areas
Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
Read more -
UndisclosedUndisclosed2 - 9Medellín, Colombia
Services provided
Focus Areas
Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
Read more -
$10,000+Undisclosed10,000+Bogotá, Colombia
Services provided
Focus Areas
Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
Focus Areas
Grupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
Focus Areas
Saem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
Read more -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
Focus Areas
See all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
-
UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
Focus Areas
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
Focus Areas
Collect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 3 Colombia Answering Services Companies
-
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services60% Answering services70% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
12.6/40.00/20 Reviews6.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services33% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
37% Call Center Services67% Answering services63% Other -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services45% Answering services50% Other -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services100% Answering services20% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
UndisclosedUndisclosed250 - 999Barranquilla, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
22.5/40.016.4/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
41% Call Center Services40% Answering services59% Other -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
