Top Call Center Services & Voice Services in Washington DC
3 Leaders 15 Contenders
109 Companies
List of the Top Washington DC Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$10,000+Undisclosed50 - 249Serves Washington, DCServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
Reviews mention Exceeds expectations
SalesRoads has consistently exceeded client expectations across various projects. Clients praised the company's ability to surpass objectives, such as booking meetings and generating leads, with one client noting an impressive average conversion rate of 8.5%. Their project management was highlighted as professional and responsive, with a commitment to adapting strategies as needed. Overall, clients expressed high satisfaction with SalesRoads' dedication to excellence and effective communication, affirming their status as a reliable partner.-
Outreach Campaigns for Manufacturing Firm
5.0 Oct 19, 2022SalesRoads exceeded our expectations with the defined metrics: number of calls, number of contacts, number of leads passed. Also, SalesRoads was very good at adjusting the plan as needed.
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Demand Generation Strategy for B2B SaaS Company
5.0 Mar 25, 2021We are very happy with the progress. They have exceeded our goal of 100% ROI. What separates Salesroads from my other experiences is their upfront work to understand our core client and to work with us weekly to improve results.
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Lead Generation for Digital Learning Platform
4.5 Nov 7, 2019Overall, since we started working with SalesRoads, the volume of appointments has gone up while the cost per appointment has gone down. They’ve fallen within our expectations, even exceeding them in some cases.
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Sales Prospecting & Lead Generation for Robotics Company
5.0 May 3, 2024VSA Prospecting did a phenomenal job of meeting our expectations for number of calls placed/emails sent, tracking the outcomes of each attempted contact, and number of booked meetings. VSA exceeded the number of meetings several times during the course of the project. VSA's project management was very professional and strategic. Their team went above and beyond to ensure that our initial requests were met, in a timely way. VSA also was quick to make changes to scripts and cadence, upon our request, with no loss in productivity! Their service and attention to detail far exceeds any other prospecting service we have used.
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Lead Generation & Appointment Setting for Software Co.
5.0 Jul 5, 2019VSA exceeded our expectations, successfully delivering qualified leads that led to new business. I'd give them a nine out of ten for deliverables overall. They were also very flexible, willing to adjust their processes as needed, and persistent about meeting timelines and project goals.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated substantial expertise in various industries, such as Information Technology, Media, Manufacturing, and Financial Services. The feedback highlights their strengths in lead generation, appointment setting, and sales development. Clients have praised their responsiveness, organizational skills, and data-driven strategies, often resulting in increased sales and improved customer engagement. Overall, SalesRoads is well-regarded in technology and financial sectors, making them a strong fit for companies seeking effective outbound sales support.
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Information technology Manufacturing Advertising & marketing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Washington, DCServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Washington, DCServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Washington, DCServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Call Center Services25% Content Marketing25% Customer Service Outsourcing +1 service25% Digital StrategySee all 7 projectsSalaria Sales Solutions is a business development sales support firm specializing in lead generation, appointment setting, and outbound sales engine management. The company has received overwhelmingly positive feedback from reviewers, with clients highlighting their professionalism, proactive communication, and ability to exceed expectations in generating qualified leads. Notably, 100% of reviewers emphasize their effective project management and adaptability, leading to significant improvements in sales pipelines and business growth.
Reviews mention Flexible
Clients have praised Salaria Sales Solutions for their remarkable flexibility in adapting to changing project needs. One client highlighted the team's ability to quickly adjust targeting and messaging without losing momentum, emphasizing that this responsiveness contributed significantly to the project's success. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients expressing satisfaction with the company's structured yet adaptable approach, making collaborations seamless and efficient.-
Sales Development Services for Uniform & Linen Supply
5.0 Jun 4, 2026What stood out most was how quickly they responded to anything we needed. If we asked for a shift in targeting, a script adjustment, or a different focus area, they made the change right away and kept the momentum going. Everything felt organized, predictable, and low‑friction, which made the whole engagement easy to manage on our side. Their ability to take feedback, shift targeting, refine messaging, or change priorities without losing momentum made the whole engagement feel easy.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Salaria Sales Solutions has received highly positive feedback over the last six months, with clients praising their professionalism, effective communication, and ability to generate qualified leads. One client noted a 25%–50% improvement in meeting bookings compared to previous efforts, while another highlighted the booking of 185 demos that contributed significantly to revenue growth. Clients appreciated the team's adaptability and proactive management, with no notable areas for improvement suggested.Was this helpful?
Industry Experience
Salaria Sales Solutions has demonstrated robust expertise across various industries, including Automotive, Education, Energy & Natural Resources, Business Services, and Advertising & Marketing. Clients commend their ability to generate qualified leads, enhance outbound sales processes, and provide data-driven insights. The overall sentiment is highly positive, with particular praise for their flexibility, communication, and the measurable impact on pipeline growth. Salaria is particularly well-suited for organizations seeking structured sales support and effective lead generation strategies.
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Energy & natural resources Business services Other industries Automotive Education Advertising & marketingWas this helpful?
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$25,000+< $25 / hr50 - 249Washington, DC
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Marketing Strategy +4 services15% Market Research10% Business Consulting10% Sales Outsourcing5% Social Media MarketingSee all 6 projectsSalaria Sales is a call center service provider specializing in outbound call center and telemarketing services. Review feedback shows a high satisfaction rate, with 70%+ meeting completion and effective communication. Clients highlight their strategic approach and attention to detail, noting an impressive ability to book high-quality meetings with key decision-makers.
Reviews mention Professional
Clients consistently highlight the professionalism of Salaria Sales, noting their responsiveness and commitment to results. One client, the President of a marketing agency, remarked on the team's efficiency, stating that they scheduled the first meeting within days of outreach. They praised Elizabeth and her team for their strategic approach and attention to detail, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the professional conduct and effectiveness of the team.-
Sales Outreach for Marketing Agency
5.0 Feb 5, 2025The first meeting was scheduled within days of outreach beginning, demonstrating their efficiency and effectiveness. Elizabeth and her team are professional, responsive, and committed to delivering results. Every meeting has been with an ideal organization and at the Director level or above, ensuring we’re speaking with key decision-makers.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales Outreach for Marketing Agency
5.0 — Salaria Sales provides sales outreach services for a marketing agency. The team contacts qualified leads through email, phone, and LinkedIn based on the criteria provided by the client. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Salaria Sales' cost-effectiveness and value for money. One client noted, "Good value for cost," while another highlighted their "pricing fit our budget." Additionally, a client from Deepchill Solutions remarked on how the investment brought "millions into the pipeline," emphasizing the tangible returns on their expenditure. Overall, the sentiment reflects a strong appreciation for the company's ability to deliver results that justify their pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Maryland highlight Salaria Sales's ability to deliver measurable results, such as booked meetings and qualified introductions, while seamlessly integrating as an extension of their teams.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 6 projectsBay Business Group specializes in providing Contact Center Services, including Inbound and Outbound Call Center solutions. Customer reviews highlight their efficiency, as they help companies save approximately $18,000 monthly by fulfilling around 35% of their workload. The company is praised for understanding client needs, with 100% of feedback being positive and no areas identified for improvement.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Bay Business Group has received positive feedback in recent reviews, highlighting their professionalism, responsiveness, and expertise in bookkeeping and accounting services. Clients noted that the team effectively managed complex transactions and maintained accurate financial records, contributing to significant business growth. One client emphasized the value of their proactive tax advice, which resulted in no IRS audits. Overall, clients expressed high satisfaction with Bay Business Group's services and found no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Bay Business Group for their competitive pricing and exceptional value. One CEO highlighted their selection due to fitting budget constraints while offering good value for the cost. Another client noted they save approximately $990 monthly, emphasizing the significant return on investment. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no reported areas for improvement in pricing or value.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Virginia-based clients praise Bay Business Group for their reliable bookkeeping, payroll, and timely reporting, emphasizing their professionalism and responsiveness. They value the company's ability to handle complex transactions and support business growth with knowledgeable, dedicated teams.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Takoma Park, MD
Services provided
55% Sales Outsourcing15% Market Research10% CRM Consulting and SI +2 services10% Content Marketing10% Email MarketingPzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
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$1,000+$200 - $300 / hrFreelancerWashington, DC
Services provided
65% Sales Outsourcing25% Corporate Training & Coaching10% Business ConsultingSee all 3 projectsSalesByTomorrow specializes in Contact Center Services, particularly focusing on improving sales close rates and handling client objections. Reviews highlight their effectiveness in enhancing sales approaches, responsiveness, and creative passion for sales. The overall feedback underscores their capability in both Customer Support and Outbound Call Center services.
Reviews mention Experienced
The feedback regarding SalesByTomorrow's experience reflects a strong overall sentiment of satisfaction. Clients noted their impressive in-depth knowledge and ability to enhance sales processes effectively. One reviewer highlighted the tailored training program as a 'game-changer,' resulting in increased sales revenue and higher conversion rates. Additionally, the project management was described as 'amazing,' with timely delivery and responsive communication. Overall, clients highly recommend SalesByTomorrow for businesses aiming to elevate their sales performance.-
Sales Training & Consulting for E-Commerce Business
5.0 Oct 6, 2023I'm impressed with their in-depth knowledge and experience in B2B sales + the ability to jump in & improve any sales process.
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Industry Experience
SalesByTomorrow has demonstrated strong expertise in the Advertising & Marketing sector, particularly with e-commerce and B2B SaaS companies. Clients have praised their ability to enhance sales processes, increase closing rates, and shorten sales cycles, resulting in measurable revenue growth. Overall sentiment is highly positive, with feedback highlighting their tailored training, effective communication, and a genuine commitment to client success, making them a strong contender for businesses in these industries.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesByTomorrow is frequently noted for providing good value for cost, with clients highlighting that the pricing fits their budgets while delivering significant results. For instance, one client stated that they experienced increased sales revenue and higher conversion rates due to the company's tailored training. Another client emphasized the exceptional value and speed of delivery, suggesting that the company could charge more for their services given the quality provided. Overall, the sentiment regarding cost and value is highly positive.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Services provided
85% Call Center Services15% Customer Service OutsourcingLaunched in 1990, Quick Connections is an answering service company. The agency focuses on Call Center Services and Customer Service Outsourcing, and is small.
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingSee all 5 projectsRed2Black Group is a consultancy specializing in sales process optimization and enablement, assisting companies across various industries with CRM integration, sales training, and management. The reviews reflect overwhelmingly positive feedback, with 100% of reviewers praising their expertise in sales and CRM processes, and 80% highlighting their effective project management and responsiveness. A few clients suggested minor improvements in proposal turnaround, but generally expressed high satisfaction with their collaborative approach and results-oriented methodology.
Reviews mention Timely
The feedback regarding Red2Black Group's timeliness is overwhelmingly positive. Clients noted that Pat was always easy to reach and consistently met every deadline. One client emphasized that Pat's ability to provide individual attention and support contributed significantly to their sales team's success. Overall, the sentiment reflects a strong appreciation for the company's commitment to timely communication and project delivery.-
Sales Training for Networking & Media Company
5.0 Feb 15, 2022Pat was always very easy to reach and met every deadline he was given.
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Industry Experience
Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.Was this helpful?
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAmber Locksmith Store is a Business Consulting company. The agency is located in Washington, District of Columbia. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Arlington, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services, a Business Consulting company, is located in Washington, District of Columbia. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bowie, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAtlantic Locksmith Store is a Business Consulting company established in 1989. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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$1,000+Undisclosed10 - 49Alexandria, VA
Services provided
20% Call Center Services20% Branding20% Conversion Optimization +2 services20% Cybersecurity20% Web DevelopmentNIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLogan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bethesda, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGold Locksmith Store, a Business Consulting company, was established in 1989. The company offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExclusive Locksmith Service is a Business Consulting company founded in 1976. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Greater Landover, MD
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Brokerage Services +1 service25% Sales OutsourcingNeighborhood Locksmith is a Back Office Outsourcing company. The Greater Landover, Maryland-based firm was launched in 1992. Their services include Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Hillcrest Heights, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingCity Locksmith Store is a Business Consulting company founded in 1985. Their team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Fairfax, VA
Services provided
30% Sales Outsourcing20% Content Marketing15% Marketing Strategy +4 services10% Email Marketing10% Search Engine Optimization10% Staffing5% Business ConsultingSee all 1 projectsZaphyre is a B2B Execution Service Partner that embeds directly into your business and runs your go-to-market engine across sales-led growth, outbound, content, and delivery capacity as one
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$10,000+Undisclosed10 - 49Tysons, VA
Services provided
20% Call Center Services20% CRM Consulting and SI20% Fractional CMO Services +2 services20% HR Outsourcing20% IT Strategy ConsultingMahdlo Executive Advisors is a call center. The team is in Tysons, Virginia, and their services include Call Center Services and CRM consulting and SI.
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$1,000+$100 - $149 / hr10 - 49Washington, DC
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +7 services10% Cybersecurity10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SIMatrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
Read moreSee All Locations (2)Washington, DC
1775 Eye Street, Suite 1150
Washington, DC 2000610 - 15
202 996 8100
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +2 services10% Customer Service Outsourcing10% TranscriptionSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed2 - 9Greenbelt, MD
Services provided
50% Call Center Services25% Business Consulting25% Finance & Accounting Outsourcing (FAO)Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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$1,000+$150 - $199 / hr10 - 49Ashburn, VA
Services provided
30% Sales Outsourcing25% Generative AI25% Market Research +1 service20% Demand Generation MarketingSee all 5 projectsExpansion Americas is a business development and market research firm specializing in lead generation, market analysis, and strategic guidance. The company has received overwhelmingly positive feedback, with clients highlighting their impressive market knowledge, effective project management, and significant business impact—achieving conversion rates as high as 35% and revenue growth over 165%. Approximately 100% of reviewers expressed satisfaction with their performance and found no areas for improvement.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Expansion Americas has received positive feedback for its expertise in market research and business development, with clients noting successful lead generation and strong project management. One client highlighted the generation of a concrete lead and praised Expansion Americas for its timely delivery and organized communication. Another client reported significant conversion rates and pipeline growth, emphasizing the company's agility and cultural alignment. Overall, clients express high satisfaction with no areas for improvement identified.Was this helpful?
Industry Experience
Expansion Americas has received positive feedback across various industries, notably real estate, non-profit, and education. In real estate, clients praised their market knowledge and effective lead generation, showcasing their organizational strengths. In the non-profit sector, they demonstrated substantial impact by increasing international revenue significantly. For education, they delivered impressive conversion rates and pipeline growth, reflecting their agility and strategic insights. Overall, their expertise aligns well with organizations seeking market research, lead generation, and business development support.
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Real estate EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Expansion Americas for their exceptional value for money, noting that their services are reasonably priced and yield significant results. One client emphasized that they chose Expansion Americas due to their good value for the cost, while another highlighted an impressive 165% increase in international revenue attributed to their engagement. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.Was this helpful?
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Advertising10% Business Consulting10% Marketing StrategyCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Washington, DC
Services provided
100% Call Center ServicesStatcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Vienna, VA
Services provided
20% Call Center Services20% Business Consulting20% Corporate Training & Coaching +3 services20% Custom Software Development10% BI & Big Data Consulting & SI10% CybersecurityBased in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Herndon, VA
Services provided
25% Call Center Services50% Unified Communications Consulting & SI25% AI AgentsUltatel, an unified communications consulting & SI company, was established in 2016. The team offers unified communications consulting & SI and AI Agents.
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$1,000+< $25 / hr250 - 999Annapolis Junction, MD
Services provided
100% Call Center ServicesBrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
20% Call Center Services20% Application Management & Support20% IT Managed Services +4 services10% Corporate Photography10% Video Production10% Web Design10% Web Development3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
20% CRM Consulting and SI20% Sales Outsourcing20% Search Engine Optimization +3 services20% Video Production10% Content Marketing10% Content Writing ServicesWexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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UndisclosedUndisclosed10 - 49Bethesda, MD
Services provided
20% Call Center Services10% Back Office Outsourcing10% Branding +6 services10% CRM Consulting and SI10% Content Marketing10% Graphic Design10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFormicidae, an answering service company, was founded in 2015. The team specializes in Call Center Services and Branding and is headquartered in Bethesda, Maryland.
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$1,000+$25 - $49 / hr10 - 49Millersville, MD
Services provided
40% Call Center Services28% Sales Outsourcing20% Direct Marketing +1 service12% Customer Service OutsourcingLocated in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Catonsville, MD
Services provided
80% Call Center Services20% Customer Service OutsourcingZayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop, a Business Consulting company, is headquartered in Fairfax, Virginia. Founded in 1976, the team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +3 services20% Customer Service Outsourcing10% Business Consulting10% Financial ConsultingSee all 3 projectsRemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.
Reviews mention Puts the customer first
The feedback regarding RemSource highlights their strong commitment to customer service, with one client noting that the care for customers is evident from the company's leadership. They effectively improve interactions with prospects and enhance response times, contributing to a higher close rate. The client's confidence in RemSource's ability to maintain high service standards reflects a positive sentiment, although they expressed a desire for greater consistency among all operators.-
Phone & Email Answering Services for Auto Transport Company
4.0 Nov 30, 2017The care for the customer starts at the top of the company with its ownership. I can rest knowing that RemSource is led by people who know what good service is and builds that mindset into all their interactions with clients, carrying it through to their interactions with our customers on our behalf. There are lots of small things done well that add up. They also have a drive for improvement, as there are always ways to get better.
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2 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Ongoing Administrative Support for Creative Web Agency
5.0 — RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using Read moreWas this helpful?
Industry Experience
RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Fairfax, VA
Services provided
10% CRM Consulting and SI10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Gaithersburg, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store, a Business Consulting company, was established in 1982. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Reston, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementElite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Laurel, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAll County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
10% Call Center Services40% IT Managed Services20% Custom Software Development +3 services10% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingSee all 1 projectsRemote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.
Industry Experience
Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.Was this helpful?
Review Rating from Clients
4.0/5.0
Quality
3.5
Schedule
3.5
Cost
3.5
Willing to Refer
4.0
Annapolis-based clients praise Remote IT Solutions for their expertise in setting up and maintaining IT infrastructure, emphasizing their timely issue resolution and professional support. They highlight effective remote and in-house communication, demonstrating reliability in handling complex IT needs.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Germantown, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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$1,000+$25 - $49 / hr50 - 249Gaithersburg, MD
Services provided
25% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +1 service10% Sales OutsourcingTransparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dale City, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
15% Call Center Services50% Accounting20% Cybersecurity +2 services8% Recruiting7% StaffingNicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
10% Call Center Services35% IT Staff Augmentation15% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% HR Consulting10% Recruiting5% IT Managed Services3% Staffing1% HR Outsourcing1% PEO/Employee LeasingNTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Manassas, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Severna Park, MD
Services provided
40% Sales Outsourcing30% Content Marketing30% Other Digital MarketingEstablished in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
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Ability to Deliver considers three criteria:
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List of the Top 3 Washington DC Call Center Companies & Voice Services
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
25.5/40.018.4/20 Reviews1.8/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+< $25 / hr50 - 249Washington, DC
Ability to deliver
23.1/40.016.8/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Takoma Park, MD
Ability to deliver
9.6/40.00/20 Reviews5.1/10 Clients & Experience4.6/10 Market PresenceService focus
55% Sales Outsourcing45% Other -
$1,000+$200 - $300 / hrFreelancerWashington, DC
Ability to deliver
22.1/40.016.2/20 Reviews1.9/10 Clients & Experience4/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+$25 - $49 / hr2 - 9Greenbelt, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Call Center Services15% Other -
$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Ability to deliver
28.4/40.016.2/20 Reviews7.6/10 Clients & Experience4.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Arlington, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Alexandria, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Bowie, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+Undisclosed10 - 49Alexandria, VA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Silver Spring, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Bethesda, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Greater Landover, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Hillcrest Heights, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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