Top Call Center Services & Voice Services in Orange County
7 Leaders 15 Contenders
208 Companies
List of the Top Orange County Call Center Companies & Voice Services
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$10,000+Undisclosed50 - 249Serves Orange County, CAServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
Reviews mention Exceeds expectations
SalesRoads has consistently exceeded client expectations across various projects. Clients praised the company's ability to surpass objectives, such as booking meetings and generating leads, with one client noting an impressive average conversion rate of 8.5%. Their project management was highlighted as professional and responsive, with a commitment to adapting strategies as needed. Overall, clients expressed high satisfaction with SalesRoads' dedication to excellence and effective communication, affirming their status as a reliable partner.-
Outreach Campaigns for Manufacturing Firm
5.0 Oct 19, 2022SalesRoads exceeded our expectations with the defined metrics: number of calls, number of contacts, number of leads passed. Also, SalesRoads was very good at adjusting the plan as needed.
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Demand Generation Strategy for B2B SaaS Company
5.0 Mar 25, 2021We are very happy with the progress. They have exceeded our goal of 100% ROI. What separates Salesroads from my other experiences is their upfront work to understand our core client and to work with us weekly to improve results.
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Lead Generation for Digital Learning Platform
4.5 Nov 7, 2019Overall, since we started working with SalesRoads, the volume of appointments has gone up while the cost per appointment has gone down. They’ve fallen within our expectations, even exceeding them in some cases.
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Sales Prospecting & Lead Generation for Robotics Company
5.0 May 3, 2024VSA Prospecting did a phenomenal job of meeting our expectations for number of calls placed/emails sent, tracking the outcomes of each attempted contact, and number of booked meetings. VSA exceeded the number of meetings several times during the course of the project. VSA's project management was very professional and strategic. Their team went above and beyond to ensure that our initial requests were met, in a timely way. VSA also was quick to make changes to scripts and cadence, upon our request, with no loss in productivity! Their service and attention to detail far exceeds any other prospecting service we have used.
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Lead Generation & Appointment Setting for Software Co.
5.0 Jul 5, 2019VSA exceeded our expectations, successfully delivering qualified leads that led to new business. I'd give them a nine out of ten for deliverables overall. They were also very flexible, willing to adjust their processes as needed, and persistent about meeting timelines and project goals.
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3 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SalesRoads has received positive feedback from clients in recent reviews, highlighting their effective outreach campaigns and strong project management. One client noted a $500,000 potential revenue pipeline and actionable insights from their engagement, while another praised SalesRoads for exceeding contact and trial rate targets by 150%-200%. Clients appreciated their responsiveness, iterative approach, and ability to adapt strategies based on real-time feedback. Overall, clients expressed high satisfaction with SalesRoads, indicating a strong fit for their project needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads is perceived as offering strong value for money, with clients frequently highlighting their effective pricing structures and high-quality service. One client noted that they chose SalesRoads for their excellent culture fit and good value for cost, leading to a $500,000 potential revenue pipeline. Others reported a 14% conversion rate for booked meetings, exceeding expectations. Overall, clients commend SalesRoads for their responsiveness and commitment to achieving measurable results, often noting that the ROI from their services significantly outweighs the investment.Was this helpful?
1 of 2 Orange County-based review is 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in Orange CountyRead Similar ReviewsCall Center Services project highlight
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Orange County, CAServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Orange County, CAServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
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5 of 6 Orange County-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in Orange CountyRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Orange County, CAServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of six eleven global services reflect a highly positive sentiment, with clients praising their responsiveness, flexibility, and ability to meet project deadlines. One client noted their impressive adjustment to client needs, while another emphasized the efficiency of their recruitment and onboarding processes. Additionally, clients appreciated the good value for cost and the timely delivery of services. Overall, clients reported smooth operations and no significant areas for improvement.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
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$1,000+$25 - $49 / hr50 - 249San Marcos, CA
Services provided
20% Call Center Services20% Accounting20% Event Management +2 services20% Executive Search20% IT Managed ServicesIT managed services company Tri-Community Answering Service was launched in 1968. The midsize team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cybersecurity +3 services20% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Call Center Services40% Recruiting20% Transcription +1 service20% TranslationSmall Recruiting company LW Research Group, is headquartered in Los Angeles, California. Their services include Recruiting and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Call Center Services60% Translation20% TranscriptionKoreaninterpreters.net is a Los Angeles, California-based Translation company. They focus on Translation and Call Center Services and were founded in 2003.
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UndisclosedUndisclosed2 - 9Laguna Niguel, CA
Services provided
20% Call Center Services60% Market Research20% HR ConsultingBased in Laguna Niguel, California, JAK Research Services, Inc. Is a small Market Research company. The team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Call Center Services60% Translation20% TranscriptionCLEAR LANGUAGE SERVICES, a small Translation company, is based in Los Angeles, California. The team provides Translation and Call Center Services.
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UndisclosedUndisclosed10 - 49Downey, CA
Services provided
15% Call Center Services70% Translation15% TranscriptionTranlations4all is a small Downey, California-based Translation company. The team specializes in Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Huntington Park, CA
Services provided
15% Call Center Services55% Market Research15% HR Consulting +1 service15% TranslationSmall Market Research company Hispano Research, is located in Huntington Park, California. Their services include Market Research and Call Center Services.
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List of the Top 7 Orange County Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
29.3/40.018.4/20 Reviews4.7/10 Clients & Experience6.1/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Anaheim, CA
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed10 - 49Irvine, CA
Ability to deliver
22.3/40.016.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+Undisclosed50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$25 - $49 / hr10 - 49Newport Beach, CA
Ability to deliver
6.3/40.00/20 Reviews0/10 Clients & Experience6.3/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed50 - 249Anaheim, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Huntington Beach, CA
Ability to deliver
27.8/40.018.8/20 Reviews4/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services4% Sales Outsourcing66% Other -
$1,000+< $25 / hr10,000+Irvine, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
38% Call Center Services62% Other -
$1,000+< $25 / hr2 - 9Santa Ana, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34/40.016/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Whittier, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Fountain Valley, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Long Beach, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Placentia, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other
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