Top Answering Service for Gaming Companies
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Top Answering Service for Gaming Companies
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
Reviews mention Puts the customer first
The overall sentiment regarding SupportYourApp's customer-centric approach is highly positive. Clients have praised their responsiveness, noting that they typically address inquiries within 5-15 minutes and maintain a customer satisfaction score of 4.8/5. Feedback highlights the team's dedication to understanding client needs, with one client stating, "They aim to please" and are receptive to criticism. The proactive training and internal growth of agents further reinforce their commitment to customer service excellence.-
Call Center Services for Video Editing Platform
5.0 Oct 31, 2022They are always ready to answer any question and satisfy every need we may have. This has been proven over and over during the last 6 years. We consider them an integral and organic part of our company.
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Call Center Services for Transportation Service Provider
5.0 Sep 28, 2022Every question is taken seriously and every concern is addressed immediately. More importantly, they're always on the lookout to improve our processes. The team understands this and is constantly giving me and our managers feedback.
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Customer Support for Fintech Company
5.0 Apr 14, 2020I’m impressed with the level of service. They’re dedicated to servicing us and our customers. It was important for us to provide high-quality service to our customers.
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3 of 4 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
SupportYourApp demonstrates strong expertise in providing answering services, with 100% positive feedback across all reviews. Clients consistently highlight effective 24/7 support, proactive communication, and the ability to adapt to evolving needs. Noteworthy strengths include quick response times and a commitment to improving customer satisfaction metrics. One client mentioned a significant increase in customer satisfaction, while another praised the team's dedication and minimal errors over time. Overall, SupportYourApp is viewed as a reliable partner that enhances operational efficiency.
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Industry Experience
The provider has received positive feedback across various industries, including Information Technology, Health Tech, and Education. Clients highlight their expertise in delivering reliable 24/7 support, handling both technical and customer service inquiries effectively. The sentiment across these sectors is overwhelmingly favorable, with reported improvements in customer satisfaction and operational efficiency. Their adaptive approach and commitment to continuous improvement make them a suitable partner for businesses looking for robust support solutions in dynamic environments.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention High-quality work
Clients consistently praise SummitNext for delivering high-quality work, particularly in recruitment and project management. One HR Director noted their ability to provide 'high-quality candidates' that significantly improved team performance. Another client emphasized SummitNext's 'proactive' communication and timely delivery of reports, stating they were 'always on top of the project.' Overall, the sentiment reflects a strong appreciation for SummitNext's professionalism and commitment to client success.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext consistently provided high-quality candidates who were well-qualified and aligned with our organizational culture, positively impacting our team's performance. Their project management was very organized and proactive, always ensuring timely deliveries. SummitNext's ability to adapt and align with our needs, combined with consistent communication and proactiveness, was impressive.
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Social Media Management for Sales Technology Company
5.0 Mar 8, 2023They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. SummitNext's culture and willingness to strive for the best for the client were most impressive. There was nothing they needed to improve on in terms of quality and service.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Mercatus for their effective lead generation and outreach strategies, particularly highlighting success in the Bulgarian market. One executive noted significant appointment settings and increasing product visibility due to Mercatus's proactive efforts. However, there are suggestions for improvement in expanding outreach in the UK market. Overall sentiment remains positive, with clients appreciating the team's project management and communication skills.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for IT Services Company
5.0 — Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. Read moreWas this helpful?
Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 17 projectsExpertCallers is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound and Outbound Call Center operations, and Telemarketing Services. Across reviews, 100% of clients noted improved response times and reduced missed calls, with 92% appreciating their professionalism and brand representation. Many reviews (78%) highlighted enhanced customer satisfaction and increased business opportunities.
Reviews mention Great project management
Clients consistently praised ExpertCallers for their exemplary project management, noting excellent communication and timely delivery. One client highlighted, 'Project management was excellent. ExpertCallers communicated regularly and met deadlines.' Another stated, 'The engagement was well-managed from the start,' emphasizing the structured process. Overall sentiment reflects a high level of satisfaction, with clients appreciating the professionalism and responsiveness of the team, which contributed significantly to their operational efficiency.-
Call Center Services for Tree Services Company
5.0 Feb 25, 2026Project management was excellent. The team was organized, responsive, and consistently met deadlines. Communication was clear and updates were shared regularly.
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Sales Outsourcing for Trading Company
5.0 Mar 4, 2026Project management was excellent. ExpertCallers communicated regularly, met deadlines, and consistently provided clear reports. Their team was professional, responsive, and easy to work with throughout the project.
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Call Center Services for Truck Repair Company
4.5 Mar 26, 2026The engagement was well-managed from the start. Communication was consistent, and their team followed a structured process. Everything was handled on time, and the transition into our workflow was smoother than expected.
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5 of 10 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Childcare Center
4.5 — ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients consistently highlight ExpertCallers’ excellent value for money, noting their competitive pricing and effectiveness in delivering results. For instance, one client mentioned that ExpertCallers was selected due to their 'good value for cost' and another emphasized that their services contributed to a significant increase in qualified leads. The sentiment across reviews is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
14 of 14 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 94 projectsIdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.
5 of 5 reviews are 5 stars4 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, client feedback for IdeasUnlimited has been overwhelmingly positive. Clients praised their responsiveness, flexibility, and commitment to quality service, with specific highlights including a 90% first contact resolution rate and consistent communication. Notably, one client commended their ability to manage increased support volumes during peak times without service drops. Overall, clients reported successful outcomes, improved lead generation, and enhanced customer satisfaction, indicating a strong alignment with their business needs.Was this helpful?
Industry Experience
IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 4 projectsFSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of FSPGlobal highlight their exceptional project management and operational excellence, particularly in customer support services. Clients noted significant improvements in cost efficiency, customer satisfaction, and key performance metrics such as First Contact Resolution rates. One client emphasized FSPGlobal's adaptability to evolving requirements and their effective multilingual support. Overall sentiment is highly positive, with no reported areas for improvement, indicating a strong alignment with client goals and expectations.Was this helpful?
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Mobile Gaming Company
5.0 — FSPGlobal provides customer support services for a mobile gaming company. The team manages phone lines to address customer inquiries and handles email support through a CRM system. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight FSP Global's strong value for money, with one stating they selected the firm for its 'good value they were offering' and another noting that outsourcing with FSP was 'cheaper than doing on our own.' Overall sentiment reflects satisfaction with pricing relative to the quality of services rendered, with clients appreciating the balance of cost efficiency and operational excellence, resulting in improved customer satisfaction and operational outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
45% Call Center Services25% Customer Service Outsourcing15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
45% Answering services40% Inbound appointment scheduling15% Virtual receptionistSee all 12 projectsTech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.
Reviews mention Great team
Clients consistently praise Tech Fi Technologies for their exceptional team, highlighting effective communication and project management. One client noted, 'The best thing was that the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process,' emphasizing their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for the team's professionalism and ability to meet project deadlines, despite minor suggestions for improving delivery speed.-
Website Dev for P2P Renting Platform
5.0 Apr 15, 2020The portal is the backbone of our company and we are very happy with it. They did a great task in development of it. I xplained earlier as well that the best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process. I think this was the reason why our project got completed on time and also managed everything very well. The Team, The work, The deadlines, The management . . .
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Food & Beverage Company
5.0 — Tech Fi Technologies provided call center services for a food and beverage company. Their work focused on reaching out to sales prospects. Read moreWas this helpful?
Industry Experience
Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 9 projectsGotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
Reviews mention Dedicated
The feedback highlights a strong sentiment of dedication from GotYourBack Support, with clients noting their flexibility, professionalism, and commitment to tasks. One client emphasized their impressive involvement and quick reaction to challenges, stating, "their name perfectly describes how they work - fully involved in providing their partners and clients with the best support and service possible." Overall, clients express high satisfaction with the team's dedication to achieving project goals and improving processes.-
Sales Outsourcing Team for Business Development Company
5.0 Oct 12, 2020They are available whenever we need it due to their flexibility and high level of professionalism. Clear deadlines, full commitment to every task we've done together. I appreciate their people being so much involved and interested in the process. Their experience might be not very big, but their flexibility, quick reaction, solution orientation, commitment and dedication are impressive.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback for GotYourBack Support has been overwhelmingly positive. Reviewers highlighted their strong performance in maintaining high Customer Satisfaction (CSAT) scores and efficient handling of customer inquiries. Both Boom Beauty and Zipify praised the team's professionalism, timely responses, and alignment with brand values. Clients noted significant cost reductions in support without sacrificing quality, with no areas for improvement identified, underscoring their satisfaction with the services provided.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
10% Call Center Services20% Back Office Outsourcing20% IT Managed Services +420% Staffing15% Customer Service Outsourcing10% IT Staff Augmentation5% RecruitingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 20 projectsCustomer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.
Reviews mention Knowledgeable
Client feedback consistently highlights Customer Umbrella's extensive knowledge and expertise in their respective fields. One client praised their 'professionalism, knowledge, and meticulous attention to detail,' which significantly contributed to the project's success. Another client noted their 'thorough awareness of repair service specifications and client expectations,' emphasizing their ability to seamlessly integrate into existing workflows. Overall, the sentiment reflects a strong appreciation for their knowledgeable approach, with no identified areas for improvement.-
Back Office Support for Photo Organization Platform
5.0 Mar 1, 2024They showed a thorough awareness of our safety and compliance requirements and had flawless communication. Their professionalism, knowledge, and meticulous attention to detail were absolutely astounding and made a big difference in our collaboration's success.
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Back Office Outsourcing for Electronics Manufacturer
5.0 Feb 28, 2024They showed a thorough awareness of our repair service specifications and client expectations, and communication was easy. They were incredibly professional, knowledgeable, and multilingual. All this greatly aided in our collaboration's success.
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3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read moreWas this helpful?
Industry Experience
Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
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Software Gambling Design Manufacturing Gaming Retail Healthcare UtilitiesWas this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
75% Answering services25% Virtual receptionistSee all 2 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Detail-oriented
Clients have consistently praised The Agentsy BPO for their detail-oriented approach, highlighting their attention to detail and open communication. One client noted their 'high quality of service' and the ability to 'go over and above' in delivering results. This meticulousness has contributed to significant achievements, including a 100% year-over-year growth in bookings and revenue. Overall, the sentiment reflects strong satisfaction with their thoroughness and commitment to client objectives.-
BPO for Online Travel Agency
5.0 May 1, 2023It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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2 of 2 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
The Agentsy BPO has received overwhelmingly positive feedback for their Answering services, with clients reporting a 300% increase in membership and 100% growth in bookings and revenue. Additionally, 100% of reviews praise their strong communication, cultural fit, and consistent delivery of results. Clients express high satisfaction and loyalty, indicating no significant areas for improvement. Overall sentiment reflects a professional and effective partnership, contributing significantly to clients' business success.
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Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.Was this helpful?
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Undisclosed$25 - $49 / hr1,000 - 9,999Seoul, South Korea
Services provided
20% Call Center Services25% Translation20% Customer Service Outsourcing +910% Custom Software Development10% Web Design5% Advertising5% Cybersecurity1% Graphic Design1% Mobile App Development1% Other Design1% Other Digital Marketing1% Social Media MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingDigital Hearts Co., Ltd., a Translation company, was founded in 2001. The company offers Translation and Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
22% Call Center Services20% Application Testing20% Back Office Outsourcing +318% Customer Service Outsourcing10% Mobile App Development10% Web DesignFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistPure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
60% Answering services40% Inbound appointment schedulingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
40% Call Center Services20% Unified Communications Consulting & SI10% CRM Consulting and SI +310% Customer Service Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistIntercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +310% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Customer Service OutsourcingFocus Areas
55% Answering services30% Inbound appointment scheduling15% Virtual receptionistBusiness Consulting company Mercier Consultancy is located in Athina, Greece and Bruxelles, Belgium. Their services include Business Consulting and Call Center Services.
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$1,000+< $25 / hr50 - 249Noida, India
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
10% Call Center Services50% Fulfillment20% Freight forwarding +210% Logistics & Supply Chain Consulting10% Supply Chain ManagementFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistFulfillment company Fulfillment for Europe was established in 2010. Located in Waterford, Ireland and Leers, France, the team provides Fulfillment and Freight forwarding.
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UndisclosedUndisclosed50 - 249
Services provided
30% Call Center Services40% Generative AI30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistGenerative AI company Hoory AI was established in 2019. The midsize team focuses on Generative AI and Call Center Services.
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Undisclosed< $25 / hr10 - 49
Services provided
50% Call Center Services40% Back Office Outsourcing10% Social Media MarketingFocus Areas
35% Answering services50% Inbound appointment scheduling15% Virtual receptionistBackend Communications is a phone answering service. Launched in 2020, the firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
57% Answering services29% Inbound appointment scheduling14% Virtual receptionistSee all 8 projectsA.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.
Reviews mention Timely
A.R.C.E. Contact Center receives positive feedback regarding their timeliness in service delivery. Clients commend their consistent ability to meet deadlines and respond promptly to needs. One client noted, 'We can count on ARCE to always deliver on time while taking into consideration our needs,' while another highlighted their 'timely support' as a key strength. Overall, the sentiment related to timeliness is highly favorable, indicating reliability and effective communication.-
Customer Support Services for Game Developer
5.0 Apr 10, 2023We can count on ARCE to always deliver on time while taking into consideration our needs. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy.
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Call Center Services for IT Services Company
5.0 Mar 9, 2023A.R.C.E. Call Center offers cost-effective services and provides timely support. All the main tasks that we set for the partner were fulfilled to the fullest extent.
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4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Visa Outsourcing Company
5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read moreWas this helpful?
Industry Experience
A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted A.R.C.E. Contact Center's cost-effectiveness and value for money. One CEO highlighted their pricing as aligning well with budget constraints, describing their services as 'good value for cost.' A project manager from BlaBlaCar emphasized that A.R.C.E.'s proposal was the most appealing after a market analysis. Overall, feedback reflects a strong sentiment regarding their competitive pricing coupled with high-quality service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
50% Call Center Services50% AccountingFocus Areas
25% Answering services45% Virtual receptionist30% Inbound appointment schedulingMidsize Accounting and answering service Vision Sync Solutions, is in Newark, Delaware and Bengaluru, India. Their services include Accounting and Call Center Services.
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$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
83% Answering services17% Inbound appointment schedulingAnt Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10 - 49Zagreb, Croatia
Services provided
25% Call Center Services55% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistCoreX is a Customer Service Outsourcing company. In Zagreb, Croatia, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Call Center Services10% Blockchain Marketing10% Customer Service Outsourcing +710% Cybersecurity10% Direct Marketing10% Ecommerce Marketing10% Email Marketing10% IT Managed Services10% Other Marketing10% Robotics Process AutomationFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services15% Back Office Outsourcing10% Benefits Administration +410% Data Annotation Services10% HR Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
35% Answering services40% Inbound appointment scheduling25% Virtual receptionistNexis Solutions Group is a phone answering service. Headquartered in Ciudad de Guatemala, Guatemala, the agency offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services25% Sales Outsourcing15% Customer Service Outsourcing +410% Back Office Outsourcing10% E-Commerce Development10% IT Staff Augmentation10% Web DesignFocus Areas
50% Answering services50% Virtual receptionistSupportable is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Sales Outsourcing and is in Bakı, Azerbaijan.
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$1,000+< $25 / hr10 - 49Crewe , England
Services provided
50% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
67% Answering services33% Virtual receptionistLaunched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr10 - 49Lahore, Pakistan
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Executive Search20% StaffingFocus Areas
35% Answering services40% Virtual receptionist25% Inbound appointment schedulingCall center service Talent Trellis is headquartered in Toronto, Canada and Lahore, Pakistan. The team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Call Center Services70% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Beijing, China
Services provided
35% Call Center Services35% AI Agents30% AI ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingBeijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
43% Answering services43% Virtual receptionist14% Inbound appointment schedulingSee all 12 projectsDalerio Consulting is a customer support and telemarketing services provider specializing in contact center solutions, including inbound and outbound call center services, telephonic support, and customer care services. Across multiple reviews, clients consistently commend Dalerio Consulting for their flexibility, responsiveness, and ability to deliver results independently, with 100% of the feedback being positive and highlighting their impressive project management and communication capabilities.
Reviews mention Collaborative
Clients have expressed a positive sentiment regarding Dalerio Consulting's collaborative approach. One client noted the ease and fruitfulness of their collaboration, despite challenges on their own team. The thorough preparation and structured QA sessions facilitated effective communication, highlighting Dalerio's organized and efficient workflow. Overall, clients appreciate the professionalism and responsiveness of the team, which fosters a productive working relationship.-
SEO Services for University
5.0 Aug 19, 2022Dalerio were very organized and efficient. I wish I could say the same for our team :( but the collaboration was easy and fruitful.
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3 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for iGaming Startup
5.0 — Dalerio Consulting provides ongoing customer support services to an iGaming startup. They assist them with chat and email tasks to support players and interested customers. Read moreWas this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Top 13 Answering Service for Gaming Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Answering services75% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31.4/40.017/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
26.9/40.016.2/20 Reviews6.2/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services45% Answering services55% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.3/40.016.8/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
26.4/40.019/20 Reviews1.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29.2/40.016.8/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr250 - 999Varna, Bulgaria
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services40% Answering services65% Other -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services75% Answering services80% Other -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
25/40.016.4/20 Reviews3.6/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
Undisclosed$25 - $49 / hr1,000 - 9,999Seoul, South Korea
Ability to deliver
8.6/40.00/20 Reviews2.1/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Ability to deliver
10.8/40.00/20 Reviews4.2/10 Clients & Experience6.5/10 Market PresenceService focus
22% Call Center Services30% Answering services78% Other -
UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services60% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services65% Answering services60% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services75% Answering services70% Other -
$10,000+$25 - $49 / hr1,000 - 9,999
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services55% Answering services75% Other -
$1,000+< $25 / hr50 - 249Noida, India
Ability to deliver
10.5/40.00/20 Reviews4.5/10 Clients & Experience6/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed50 - 249
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
Undisclosed< $25 / hr10 - 49
Ability to deliver
5.3/40.00/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services35% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services57% Answering services30% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
$1,000+< $25 / hr250 - 999Sheffield, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services83% Answering services50% Other -
$10,000+< $25 / hr10 - 49Zagreb, Croatia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services60% Answering services75% Other
Latest Answering Services Articles
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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