Top BPO Companies in Alexandria
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177 Companies
List of the Top Alexandria BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Alexandria, United StatesServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 8 projectsROI CX Solutions is a customer service and call center management company known for its exceptional customer support, efficient call handling, and flexible service delivery. Across reviews, 100% of clients commend their customer service and adaptability to specific needs, while 80% highlight their punctuality and project management skills. Clients appreciate ROI CX Solutions for delivering cost-effective, high-quality service and seamless communication.
Reviews mention Accommodating
ROI CX Solutions has received positive feedback regarding their accommodating nature, particularly in adapting to unique client needs and providing flexible solutions. Clients noted their strong communication and ability to adjust to various challenges, which significantly enhanced the user experience. One client specifically highlighted their seamless adaptation to technical requirements and proactive collaboration. However, some clients suggested improvements in anticipating training needs and conducting earlier check-ins to further streamline processes. Overall, the sentiment reflects satisfaction with ROI CX Solutions' responsiveness and adaptability.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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1 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, particularly for their excellent customer service and responsiveness. Clients noted that the team consistently met project benchmarks and effectively scaled their staffing based on demand. One client highlighted their ability to book over 500 qualified meetings, while another praised the team's innovative solutions and commitment to quality. However, there were occasional concerns about the initial onboarding team's expertise, which was mitigated by the performance of subsequent teams.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ROI CX Solutions is frequently praised for providing excellent value for money, as noted by multiple clients who highlighted their competitive pricing and high-quality service. One client stated that ROI CX Solutions offered 'good value for cost,' while another noted the company's ability to maintain operational flexibility and improve efficiency, all within budget. Overall, feedback indicates a strong sentiment towards ROI CX Solutions' pricing structure, aligning well with client expectations and project needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Alexandria, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Alexandria, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Arbutus, MD
Services provided
20% Accounting20% Corporate Training & Coaching20% Marketing Strategy +3 services20% Sales Outsourcing10% Event Marketing10% HR ConsultingAtlas Business Consulting, LLC is an Arbutus, Maryland-based Marketing Strategy company. They focus on Marketing Strategy and Corporate Training & Coaching and were established in 2022.
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$1,000+$25 - $49 / hr50 - 249Lutherville-Timonium, MD
Services provided
20% Back Office Outsourcing20% Business Consulting20% Finance & Accounting Outsourcing (FAO) +2 services20% HR Consulting20% IT Managed ServicesJones Networking is a Back Office Outsourcing company. Located in Lutherville-Timonium, Maryland, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosedFreelancerFairfax Station, VA
Services provided
20% Search Engine Optimization20% Web Design10% Marketing Strategy +5 services10% Media Planning & Buying10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DevelopmentSEO agency Bold Vision Marketing was established in 2023. The team provides Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
40% Business Consulting20% Corporate Training & Coaching20% Logistics & Supply Chain Consulting +2 services10% Back Office Outsourcing10% BrandingLaunched in 2012, Double Eagle Consulting, LLC is a Business Consulting company. The team provides Business Consulting and Corporate Training & Coaching and is located in Annapolis, Maryland.
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UndisclosedUndisclosed2 - 9Ashburn, VA
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Email Marketing +5 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Video Production10% Web DesignTandette LLC is a small Ashburn, Virginia-based social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Winchester, VA
Services provided
50% Back Office Outsourcing30% Call Center Services20% Customer Service OutsourcingCentro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Finksburg, MD
Services provided
25% IT Managed Services20% Call Center Services20% Cybersecurity +2 services20% IT Strategy Consulting15% Business ConsultingTech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Baldwin, MD
Services provided
65% Business Consulting35% Customer Service OutsourcingPro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
15% Accounting15% Business Consulting10% Back Office Outsourcing +6 services10% Branding10% Financial Advising & Planning10% Financial Consulting10% Fractional CFO Services10% Fractional CMO Services10% Marketing StrategyConsilarus is a Business Consulting company headquartered in Annapolis, Maryland. Established in 2024, the team offers Business Consulting and Accounting.
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$1,000+UndisclosedFreelancerLexington Park, MD
Services provided
30% AI Agents25% CRM Consulting and SI15% Customer Service Outsourcing +3 services10% AI Consulting10% Call Center Services10% Generative AISOMD Operations, LLC is a small AI Agents company. Established in 2026, the team specializes in AI Agents and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services15% Call Center Services15% Cybersecurity +2 services10% BI & Big Data Consulting & SI10% Cloud Consulting & SIIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentDigi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Cockeysville, MD
Services provided
20% CRM Consulting and SI20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignShowcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
Read moreSee All Locations (2)Cockeysville, MD
11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 210311
+1.800.478.0181
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UndisclosedUndisclosedFreelancerBaltimore, MD
Services provided
20% Branding20% Conversion Optimization20% Email Marketing +2 services20% Sales Outsourcing20% Social Media MarketingPolymath Marketing is a Baltimore, Maryland-based branding agency. They specialize in Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Lexington Park, MD
Services provided
20% Accounting20% Customer Service Outsourcing20% Engineering +3 services20% IT Strategy Consulting10% Business Consulting10% Financial ConsultingSmall IT strategy consulting company KETHINK SFS, is headquartered in Lexington Park, Maryland. Their services include IT strategy consulting and Accounting.
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
20% Marketing Strategy10% Branding10% Business Consulting +7 services10% Call Center Services10% Corporate Training & Coaching10% Event Marketing10% Media Planning & Buying10% Translation7% Recruiting3% StaffingMarketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingAntietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Frederick, MD
Services provided
30% Business Consulting20% Corporate Training & Coaching20% Marketing Strategy +3 services10% Commercial Financing10% HR Consulting10% Sales OutsourcingDocius Consulting is a small Business Consulting company founded in 2019. Their team provides Business Consulting and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Winchester, VA
Services provided
30% Business Consulting30% IT Strategy Consulting20% Back Office Outsourcing +1 service20% Public RelationsIT strategy consulting company The Paradigm Group, Inc. Is in Winchester, Virginia. The team focuses on IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
50% Call Center Services30% Back Office Outsourcing20% TranscriptionFL Technologies is a call center company. The Fairfax, Virginia-based firm provides Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
75% Call Center Services25% Customer Service OutsourcingTASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
40% Translation30% Back Office Outsourcing30% TranscriptionTranslators USA, LLC is a translation and interpretation services provider. The feedback reveals overwhelmingly negative experiences, with 100% of the reviewers expressing concerns about fraudulent practices and non-payment issues. Reviewers highlight unfulfilled contracts and deceptive claims of professional accreditation, emphasizing the company's unethical conduct.
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UndisclosedUndisclosed50 - 249Locust Grove, VA
Services provided
75% Translation15% Back Office Outsourcing10% TranscriptionVanan Services is a Translation company. They are based in Locust Grove, Virginia and have midsize team. Their services include Translation and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Washington, DC
Services provided
100% Back Office OutsourcingAugustus International Enterprises Medical Management is a Back Office Outsourcing company in Washington, District of Columbia. The team provides Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49White Plains, MD
Services provided
50% Translation30% Warehousing & Distribution20% Back Office OutsourcingVETS UNITED LLC is a Translation company. Founded in 2017, the team provides Translation and Warehousing & Distribution. The agency is located in White Plains, Maryland.
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UndisclosedUndisclosed2 - 9Ashburn, VA
Services provided
20% BI & Big Data Consulting & SI20% Search Engine Optimization15% Ecommerce Marketing +3 services15% Marketing Strategy15% Sales Outsourcing15% Social Media MarketingIdeonovoIT is a SEO services firm. They are based in Satkhira, Bangladesh and Ashburn, Virginia and have small team. They focus on Search Engine Optimization and BI & big data consulting & SI.
Read moreSee All Locations (2)Ashburn, VA
20547 Waverly Ct,
Ashburn, VA 20147Was this helpful?
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UndisclosedUndisclosed2 - 9Upper Marlboro, MD
Services provided
50% Business Consulting40% Custom Software Development10% Back Office OutsourcingBusiness Consulting company MedTech Enginuity Corp. Was launched in 2011. The small team offers Business Consulting and Custom Software Development.
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List of the Top 5 Alexandria BPO Services
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Ability to deliver
27.3/40.016.2/20 Reviews7.6/10 Clients & Experience3.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
23.2/40.018/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$25,000+< $25 / hr50 - 249Washington, DC
Ability to deliver
22/40.016.8/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Washington, DC
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
20.3/40.016.4/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10,000+Washington, DC
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Falls Church, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Takoma Park, MD
Ability to deliver
8.5/40.00/20 Reviews5.1/10 Clients & Experience3.4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed250 - 999Washington, DC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Arlington, VA
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Alexandria, VA
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Bethesda, MD
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Greater Landover, MD
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$200 - $300 / hrFreelancerWashington, DC
Ability to deliver
21.1/40.016.2/20 Reviews1.9/10 Clients & Experience3/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed10 - 49Hillcrest Heights, MD
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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