Top Call Center Services & Voice Services in Manila

Ratings Updated: June 1, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
Read Full Review

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

See all 47 projects
Reviews mention Patient
Clients have expressed high satisfaction with Helpware's patient and professional approach to customer support. One reviewer noted their technicians are 'patient, professional, and polite,' effectively building strong relationships with clients. Additionally, Helpware consistently meets operational goals, such as exceeding ticket closure quotas. Overall, the sentiment surrounding Helpware's patience in handling client issues is notably positive, contributing to an ongoing partnership since 2018.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All Reviews

Select Industry to see insights

Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

View Profile Visit Website
Remote CoWorker

4.8 189 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a company specializing in Contact Center Services, offering a diverse range of customer support and administrative solutions. With a focus on tasks such as inbound and outbound call handling, telemarketing services, and phone support, they maintain high client satisfaction. Approximately 90% of reviewers commend their timely delivery and professionalism, while over 80% highlight their excellent communication and alignment with company values.

See all 189 projects

Industry Experience

Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
Read All Reviews

Select Industry to see insights

Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.
Read All Reviews

Was this helpful?

View projects from:

United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

Was this helpful?

Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

See All Locations (2)

Was this helpful?

View Profile Visit Website
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Parañaque, Philippines

Services provided

10% Call Center Services

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4 services

15% Customer Service Outsourcing

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations, as well as Customer Support Services. Approximately 100% of reviewers commend their professionalism, quick response times, and the positive impact on business operations. Although some initial challenges were noted, such as attendance issues, Unity Communications is praised for their effective solutions and adaptability, further evidenced by their 99.59% attendance rate in January 2026.

See all 44 projects
Reviews mention Communicative
The feedback on Unity Communications highlights their strong communication skills, with clients consistently noting their responsiveness and proactive engagement. For instance, one client remarked on their 'always on time' and 'helpful' nature, while another emphasized the 'great communication' and 'open dialogue' throughout projects. Clients appreciate regular updates and check-ins, which foster a collaborative environment. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a reliable partnership.

Asset Procurement for Expense Management Software Company

5.0 Mar 31, 2023

Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.
Read Full Review

Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

Great communication.
Read Full Review

Video Production for Animation Company

5.0 May 27, 2021

Unity Communications communication was great. The speed of their feedback was impressive and really helped the project.
Read Full Review

BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. The emphasis on communication really stands out to me, as well as the flexibility of accommodating new tasks.
Read Full Review

Back Office Services for Telecommunications Company

5.0 Jan 30, 2020

They’re very good communicators. They respond right away if I need something. On the flip side, I get status updates as they’re working on projects, and they reach out immediately if there are any hiccups.
Read Full Review

Read All Reviews

Was this helpful?
6 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read more
Read 7 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
Read All Reviews

Was this helpful?

Parañaque, Philippines

7th Floor, Block 2, Lot 5, Aseana City
Parañaque, Philippines 1700
501 - 750

480-550-8700

See All Locations (6)

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?
SupportYourApp

4.8 84 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

See all 84 projects
Reviews mention Openness
The client expressed a highly positive sentiment regarding Openness, highlighting the consistently positive and transparent communication with SupportYourApp. They noted the team's adaptability to changing needs and their proactive approach in managing personal development plans for consultants. Overall, the feedback emphasizes a strong and open line of communication, with no suggested areas for improvement, indicating a high level of satisfaction with the company's responsiveness and willingness to meet client requirements.

Content Moderation Services for Music Distribution Company

4.0 Mar 25, 2024

SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements.
Read Full Review

Call Center Services for Education Company

4.5 May 19, 2023

Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. Communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support.
Read Full Review

Read All Reviews

Was this helpful?

9 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.
Read 12 Recent Reviews

Was this helpful?

Industry Experience

SupportYourApp has garnered positive feedback across various industries, including Media, Energy, Retail, and Information Technology. Clients from the Media sector highlighted the provider’s efficiency in recruitment services, while those in Energy praised their significant improvements in customer care metrics. In Retail, however, there were mixed reviews, with concerns about service quality. Overall, SupportYourApp is recognized for its strong project management, adaptability, and effective communication, making it a suitable partner for businesses in need of customer support across multiple sectors.
Read All Reviews

Select Industry to see insights

Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial services

Was this helpful?

View projects from:

United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

View all languages

This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

View all time zones

Was this helpful?
View Profile Visit Website
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

See all 10 projects
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
Read All Reviews

Was this helpful?

View projects from:

United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Manila, Philippines

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects
Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
Read All Reviews

Was this helpful?

View projects from:

Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 13 languages:

Arabic

Czech

Dutch

English

French

German

Italian

Polish

Romanian

Russian

Slovakian

Spanish

View all languages

Was this helpful?

$10,000 – $49,000 avg. project cost for Call Center Services services in Manila

Call Center Services project highlight

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read Similar Reviews

Was this helpful?
View Profile Visit Website
Outsourced

4.9 12 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is a comprehensive staffing and recruitment company that facilitates remote staffing solutions, specializing in areas such as software development, IT services, and customer support. They receive consistently positive feedback, with clients frequently highlighting their efficiency, excellent communication, and the high quality of their staff. Approximately 90% of reviews commend their project management and effective communication, while a few note minor areas for improvement in operational controls.

See all 12 projects
0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, feedback on Outsourced indicates a generally positive sentiment, particularly regarding their recruitment solutions. Clients appreciate the efficiency and cost-effectiveness of their services, as highlighted by the CEO of Quality People Pty Ltd, who noted significant improvements in recruitment processes. However, some concerns were raised about staff management controls, with one client emphasizing the importance of their Client Success Director, Michelle, in maintaining the partnership. Overall, Outsourced is viewed favorably, with room for improvement.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive the company as offering excellent value for money, with multiple reviews highlighting that their pricing fits within budget constraints. For instance, one client praised the 'good value for cost' and noted that Outsourced was able to recruit quickly while maintaining quality. Overall sentiment indicates satisfaction with the services provided, often emphasizing timely delivery and effective communication, reinforcing the company's reputation for delivering cost-effective solutions.
Read All Reviews

Was this helpful?
View projects from:

Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

Was this helpful?
Quezon City, Philippines

18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila
Quezon City, Philippines 1800
401 - 500

+61 2 8073 4162

Quezon City, Philippines

SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila
Quezon City, Philippines 1105
76 - 100

+61 2 8073 4162

See All Locations (10)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Santo Tomas, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

See all 52 projects
Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

See All Locations (3)

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

See all 47 projects
Reviews mention Patient
Clients have expressed high satisfaction with Helpware's patient and professional approach to customer support. One reviewer noted their technicians are 'patient, professional, and polite,' effectively building strong relationships with clients. Additionally, Helpware consistently meets operational goals, such as exceeding ticket closure quotas. Overall, the sentiment surrounding Helpware's patience in handling client issues is notably positive, contributing to an ongoing partnership since 2018.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Pasig, Philippines

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

See all 12 projects
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

Their management team are receptive to feedback, new ideas and suggestions.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?
View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Enshored

4.8 11 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

10% Call Center Services

30% Content Moderation Services

30% Customer Service Outsourcing +5 services

10% Back Office Outsourcing

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

See all 11 projects
Reviews mention Customized support
Clients have expressed high satisfaction with Enshored's customized support, highlighting their ability to tailor teams to specific needs. One client noted that Enshored effectively created a better workflow and increased productivity, while consistently meeting project requirements. The managing director of a logistics company emphasized the impressive adaptability of the team to their unique requests, indicating a strong alignment with client objectives and a commitment to delivering personalized solutions.

Back Office Outsourcing for Freight Forwarding Company

5.0 Oct 25, 2023

They can tailor the team to our specific needs and requests.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
Read All Reviews

Was this helpful?

Pasig, Philippines

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

286318857

Pasig, Philippines

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

+63 02 8876 1973

See All Locations (5)

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?

Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Manila, Philippines

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

See all 6 projects

3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All Reviews

Select Industry to see insights

Automotive Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
Read All Reviews

Was this helpful?

View Profile Visit Website

Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

50 - 249

Serves Manila, Philippines

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

See all 20 projects

3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Over the past six months, Virtual Sales Limited has received positive feedback for their effective lead generation and appointment-setting services. Clients commend their flexibility, responsiveness, and industry knowledge, noting measurable outcomes such as an increase in meetings and qualified leads. Specific feedback highlights their ability to adapt quickly to client needs and deliver on time, with one client stating, 'they act as an extension of our team.' Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned.
Read 5 Recent Reviews

Was this helpful?

Industry Experience

Virtual Sales Limited has garnered positive feedback across various industries, including Information Technology, Telecommunications, Financial Services, and Business Services. Clients commend their expertise in lead generation and appointment setting, noting impressive results like increased sales meetings and a strong understanding of industry nuances. While their strengths lie in collaboration, communication, and adaptability, overall sentiment indicates they are particularly well-suited for IT and financial services sectors, with a proven track record in driving customer engagement and generating qualified leads.
Read All Reviews

Select Industry to see insights

Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Virtual Sales Limited, with many noting that their pricing aligns well with budgets and results in significant lead generation. For instance, one client stated, 'their pricing fit our budget, they offered good value for the cost,' while another mentioned, 'the 30-hour per month package has been a great decision.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the return on investment and the quality of service received.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website

Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Manila, Philippines

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

See all 15 projects

7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
Read 9 Reviews

Was this helpful?

Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
Read All Reviews

Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

Was this helpful?

View Profile Visit Website
Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.

See all 16 projects

2 of 7 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read more
Read 7 Reviews

Was this helpful?

Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
Read All Reviews

Select Industry to see insights

Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
Read All Reviews

Was this helpful?

Pasig, Philippines

601 & 602 Orient Square Bldg
Pasig, Philippines 1600
301 - 400

02-5068932

See All Locations (22)

Was this helpful?

View Profile
Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

See all 11 projects
Reviews mention Detail-oriented
Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Government Transportation Manufacturing Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
Read All Reviews

Was this helpful?

Taguig, Philippines

Upper McKinley Road
Taguig, Philippines
21 - 30

Taguig, Philippines

24 Upper McKinley Hill
Taguig, Philippines 1634
101 - 150

See All Locations (19)

Was this helpful?
View Profile
Featured

What are Featured Providers?
A-SALES AB

4.9 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manila, Philippines

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.

See all 65 projects
Reviews mention Transparent
Overall, client feedback highlights A-SALES AB's commitment to transparency in project management and communication. One client noted, 'everything was handled smoothly and efficiently, making our cooperation quite pleasing,' and another emphasized 'transparent updates on activity and results.' Both reviews reflect a high level of satisfaction with A-SALES AB's clear communication, timely delivery, and structured approach, contributing to successful outcomes and exceeding client expectations.

Email Marketing Services for Consulting Company

5.0 Mar 2, 2024

Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing. Also, their clear and transparent communication made working with them very smooth and successful.
Read Full Review

Lead Generation Services for Software Company

5.0 Nov 22, 2025

Their project management was structured and reliable. They set clear timelines and expectations early on, then kept everything moving with regular check-ins and transparent updates on activity and results.
Read Full Review

Read All Reviews

Was this helpful?

2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, A-SALES AB has garnered positive feedback for their effective appointment-setting services, with one client noting a 300% increase in appointment generation. Clients appreciate their commitment to delivering tailored solutions and detailed reports, although some have highlighted communication delays between teams as an area for improvement. Overall, the sentiment is favorable, emphasizing A-SALES AB's value and alignment with client needs.
Read 2 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently commend A-SALES AB for their good value for money and competitive pricing. Many reviews highlight how the company's services fit within clients' budgets while delivering impressive results, such as a substantial increase in qualified meetings and successful lead generation. For instance, one client noted a consistent flow of over 20 qualified appointments monthly, while another praised the quality of leads that converted into tangible business opportunities. Overall, the sentiment reflects satisfaction with the cost-effectiveness and return on investment provided by A-SALES AB.
Read All Reviews

Was this helpful?

View projects from:

United States (14) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

Was this helpful?
View Profile Visit Website
Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

15% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes.

See all 10 projects
Reviews mention Great team
Clients consistently praise Boldr. for their outstanding team dynamics and work ethic. One client noted their 'incredible job' in adapting to systems and training, emphasizing the team's proficiency in communication, which facilitates technical discussions. Another highlighted the company's culture, stating that employees feel respected and valued, contributing to a collaborative environment. Overall, the sentiment reflects a strong appreciation for Boldr.'s commitment to client success and their ability to exceed expectations.

Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
Read Full Review

Call Center Services for Insurance Company

5.0 Aug 23, 2022

Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
Read Full Review

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.
Read Full Review

Read All Reviews

Was this helpful?
2 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read more
Read 3 Reviews

Was this helpful?

View projects from:

United States (6) Austria (1) Canada (1)

Was this helpful?

Pasig, Philippines

5F Hanston Building, Ortigas Center
Pasig, Philippines 1600
501 - 750

See All Locations (5)

Was this helpful?
View Profile
Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

14% Call Center Services

60% Back Office Outsourcing

16% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

See all 4 projects
Reviews mention Autonomous
Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
Read Full Review

Read All Reviews

Was this helpful?
2 of 4 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Calling Services for Nonprofit
4.5 — Read more
Read 4 Reviews

Was this helpful?

Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
Read All Reviews

Select Industry to see insights

Consumer Products Other Industry Nonprofit Hospitality & leisure

Was this helpful?

View projects from:

New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

Was this helpful?
View Profile
Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Makati, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3 services

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

See all 3 projects
Reviews mention Great project management
Clients have consistently praised Emapta for their exceptional project management capabilities. One client highlighted the team's ability to quickly understand project challenges and develop a comprehensive plan, noting the inclusive and respectful management style during weekly meetings. Their project manager effectively addressed hurdles without panic, ensuring timelines were met. Overall, feedback reflects a strong sentiment of satisfaction with Emapta's project management, contributing significantly to the successful launch of client projects.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

We had weekly meetings in the beginning and during the start up phase with our project manager. The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
Read All Reviews

Select Industry to see insights

Other Industry Healthcare Energy & natural resources

Was this helpful?

View projects from:

Australia (2) United States (1)

Was this helpful?

Makati, Philippines

4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City
Makati, Philippines 1229
201 - 250

+63 2 8540 0032

Makati, Philippines

4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City
Makati, Philippines 1227
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City
Makati, Philippines 1229
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City
Makati, Philippines 1200
201 - 250

+63 2 8540 0026

See All Locations (19)

Was this helpful?
View Profile
PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

60% Customer Service Outsourcing

10% Application Testing +2 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.

See all 6 projects
Reviews mention Efficient
The sentiment regarding PartnerHero's efficiency is overwhelmingly positive, with clients noting their diligence in staying on budget and maintaining organizational structure. One client highlighted their project management as 'incredibly efficient' and commended the team's high accuracy in task execution. Additionally, their low employee turnover reflects their effective management practices, contributing to overall client satisfaction. Clients express strong confidence in PartnerHero's ability to meet their needs without any significant areas for improvement.

Call Center Services for Smart Home IoT Tech Company

5.0 Jan 27, 2023

PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Smart Home IoT Tech Company
5.0 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and Read more
Read 2 Reviews

Was this helpful?

Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
Read All Reviews

Select Industry to see insights

Media Beauty & Cosmetics Software Automotive

Was this helpful?

View projects from:

Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

Was this helpful?
View Profile
TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1 service

10% IT Strategy Consulting

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

See all 4 projects
Reviews mention Great project management
Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects.

Outbound Sales Campaign for Telecommunications Company

5.0 Apr 29, 2023

The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Information technology Telecommunications Financial services Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
Read All Reviews

Was this helpful?

View projects from:

Poland (1) South Africa (1) United States (1) England (1)

Was this helpful?
View Profile
Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

15% Call Center Services

75% Customer Service Outsourcing

10% Back Office Outsourcing

Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.

See all 32 projects
Reviews mention Puts the customer first
The feedback regarding Aidey emphasizes their commitment to putting the customer first. Clients noted their genuine care for customer satisfaction and the ability to quickly adopt the brand's tone. Specific outcomes included a significant reduction in refund-related tickets by 28% and an improvement in customer satisfaction scores from 75% to 91%. Additionally, Aidey's reliability in following standard operating procedures and providing weekly reports further reinforced their customer-centric approach.

Customer Support Services for Technology Company

5.0 Jun 17, 2025

They genuinely cared about our customers and picked up our brand tone quickly.
Read Full Review

BPO & Back Office Outsourcing for FinTech Co

5.0 Jun 20, 2025

They cared about accuracy and asked smart questions rather than blindly following instructions. Always punctual. They sent a weekly error log and adjusted processes as needed.
Read Full Review

Read All Reviews

Was this helpful?
14 of 14 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
Read 14 Reviews

Was this helpful?

Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
Read All Reviews

Select Industry to see insights

Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

Was this helpful?

View projects from:

United States (18) India (2) Australia (1) England (1)

Was this helpful?
View Profile
Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

See all 12 projects

1 of 3 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Sourcefit highlight a strong overall sentiment, with clients praising their effective communication, responsiveness, and ability to deliver high-quality services. Notable feedback includes a client from Heard Technologies who appreciated the strong retention rate of hires and regular alignment meetings, despite some delays in recruitment. Another client commended Sourcefit for their rapid office setup and proactive management, while suggesting improvements in communication during peak periods. Overall, Sourcefit is recognized for their value and quality of service.
Read 3 Recent Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

QA Services for Biometrics Solutions Firm
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
Read All Reviews

Select Industry to see insights

Medical Logistics & Supply Chain Software Information technology Construction Financial services

Was this helpful?

View projects from:

United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

Was this helpful?

View Profile
Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

15% PEO/Employee Leasing

15% Staffing

10% Back Office Outsourcing +6 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

See all 1 projects

Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
Read All Reviews

Select Industry to see insights

Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
Read All Reviews

Was this helpful?

View Profile
vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

See all 1 projects

Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
Read All Reviews

Was this helpful?

Caloocan, Philippines

4th Floor Araneta Square Mall
Caloocan, Philippines 1400
76 - 100

See All Locations (3)

Was this helpful?

View Profile
Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Pasay, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4 services

15% Customer Service Outsourcing

10% IT Staff Augmentation

10% Staffing

5% Recruiting

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

See all 20 projects
Reviews mention Proactive
The feedback regarding Customer Umbrella's proactive sentiment is overwhelmingly positive. Clients highlighted their exceptional responsiveness and initiative, noting instances where the team identified potential issues before they escalated. For example, one client praised their 'proactive problem-solving' and seamless integration into existing operations, while another noted their ability to adapt to internal tools and deliver tasks ahead of deadlines. Overall, their proactive approach significantly contributed to client satisfaction and project success.

Back Office Support for Photo Organization Platform

5.0 Mar 1, 2024

Our team and theirs worked together in a very efficient manner. They showed a thorough awareness of our safety and compliance requirements and had flawless communication. We had a successful working relationship because of their prompt response to our questions and proactive problem-solving.
Read Full Review

Back Office Support for Furniture & Home Decor Company

5.0 Feb 7, 2024

Our team and theirs worked flawlessly together. Customer Umbrella became an extension of our own team, blending effortlessly into the structure of our organisation, rather than just another vendor. Their proactive approach and tireless dedication to our cause were truly inspiring, cultivating a culture of collaboration and mutual respect.
Read Full Review

Dev Staff Augmentation for Salesforce Consultancy

5.0 Jun 24, 2025

Their project management was seamless and highly responsive. They adapted to our internal tools (Jira, Slack, GitLab) without friction and were present in all daily standups and planning meetings. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively.
Read Full Review

Read All Reviews

Was this helpful?
3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
Read 4 Reviews

Was this helpful?

View projects from:

United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

Was this helpful?

Pasay, Philippines

Roxas Boulevard
Pasay, Philippines
101 - 150

+359885379385

See All Locations (5)

Was this helpful?
View Profile
Staffwiz LLC

4.8 3 reviews

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

See all 3 projects
Reviews mention Easy to work with
Clients consistently highlight Staffwiz LLC's ease of communication and collaboration. One client noted that the onboarding process was 'smooth and well-organized,' allowing for quick integration of new team members. Another emphasized that working with Michelle and Jerick was 'a pleasure,' describing the team as 'fantastic' and 'easy to work with.' Overall, the sentiment reflects a strong appreciation for the company's professionalism and support throughout the project.

Customer Service Outsourcing for E-Commerce Platform

5.0 Jul 9, 2024

Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. Staffwiz has been fantastic. Their approach to hiring has been phenomenal, from our initial contact with Michelle to their 90-day check-in. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
Read All Reviews

Select Industry to see insights

Healthcare Education eCommerce

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

See all 3 projects
Reviews mention Efficient
Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.

Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
Read 2 Reviews

Was this helpful?

View projects from:

United States (1) England (1)

Was this helpful?

Mandaluyong City, Philippines

Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
Mandaluyong City, Philippines 1605
501 - 750

See All Locations (2)

Was this helpful?
View Profile
Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

See all 12 projects
Reviews mention Accommodating
Clients have expressed positive sentiments regarding Magellan Solutions Outsourcing Inc's accommodating nature, particularly their ability to adapt quickly to changing business needs. One client noted, 'Being able to quickly adapt to changing business needs is a strength.' However, there is a suggestion for improvement in providing a more personalized approach to enhance customer service. Overall, feedback indicates a strong willingness from Magellan to meet client requirements effectively.

Claims Processing for Enterprise Consumer Products Firm

4.0 Aug 12, 2017

Being able to quickly adapt to changing business needs is a strength.
Read Full Review

Read All Reviews

Was this helpful?
3 of 10 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone & Customer Support Services for Retail Company
5.0 — Read more
Read 10 Reviews

Was this helpful?

Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
Read All Reviews

Select Industry to see insights

Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

Was this helpful?

View projects from:

Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

Was this helpful?
View Profile
Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

See all 4 projects

1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant for IT Company
5.0 — Read more
Read 3 Reviews

Was this helpful?

View projects from:

Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

Was this helpful?

Quezon City, Philippines

30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
Quezon City, Philippines 1800
31 - 40

63.917.559.0169

See All Locations (4)

Was this helpful?

View Profile
hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

See all 2 projects
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
Read All Reviews

Select Industry to see insights

Human Resources Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
Read All Reviews

Was this helpful?

Makati, Philippines

10 Jupiter
Makati, Philippines 1209
201 - 250

1300 788 451

See All Locations (2)

Was this helpful?
View Profile
NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

See all 4 projects
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding their ease of collaboration with NICE inContact. They highlight the company's proactive approach and effective communication, noting that NICE inContact simplifies their operations by handling customer support independently. One client remarked on the convenience and ease of use as key strengths, while another appreciated the minimal need for their involvement. Overall, the feedback indicates a strong alignment with client needs, fostering a productive working relationship.

Inbound Calling Services for Business Service

3.5 Nov 2, 2017

They are proactive and make our job easier on a daily basis. They only contact us when it’s necessary. They do their job and we give them the power to make certain decisions, which is best for everyone. Their communication, convenience, and ease of use are their key strengths.
Read Full Review

Read All Reviews

Was this helpful?
0 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

IVR Services
4.5 — Read more
Read 4 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
Read All Reviews

Was this helpful?

View projects from:

Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

Was this helpful?
View Profile
MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

See all 4 projects

Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
Read All Reviews

Select Industry to see insights

Nonprofit Consumer Products Real estate Construction

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

United States (3) Canada (1)

Was this helpful?

Pasig, Philippines

Tycoon center bldg
Pasig, Philippines 1600
10 - 15

+63 9175470365

See All Locations (2)

Was this helpful?

View Profile
SuperStaff

4.8 10 reviews

$10,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

See all 10 projects

0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Movie Content Creation Company
4.5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. Read more
Read 1 Review

Was this helpful?

Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain Arts, entertainment & music

Was this helpful?

View projects from:

South Korea (2) United States (2)

Was this helpful?

View Profile
Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Manila, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% HR Outsourcing

Reliasourcing Inc is a company specializing in Contact Center Services, offering both inbound and outbound Call Center solutions with a focus on sales development. The feedback highlights their efficiency and effectiveness, with 100% of reviewers praising their ability to boost customer engagement and streamline operations, resulting in significant client growth and seamless project management.

See all 2 projects
Reviews mention Exceptional results
Reliasourcing Inc has received exceptional feedback from clients, notably for achieving impressive outcomes such as over 5,000 bookings and generating more than $2 million in revenue. Clients praised their dedication to high levels of customer service and effective project management, consistently meeting deadlines and maintaining clear communication. One client described them as an 'amazing vendor' with a strong culture fit, recommending them for businesses seeking substantial growth.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

On Pace for 5K+ bookings this year for all of our IB + OB Campaigns with 2+ million in revenue generated. Near 80% CSAT score. Churn improvements of 50%+ from Q2 VS Q4, etc.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Tech Services Provider
4.5 — Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for Read more
Read 1 Review

Was this helpful?

Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
Read All Reviews

Was this helpful?
View Profile
OptimumSource

3.9 4 reviews

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

24% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +3 services

13% HR Outsourcing

13% Sales Outsourcing

12% Recruiting

OptimumSource is a back office service provider with expertise in regulatory, tax, and payments processing across multiple regions. With a strong focus on customer support services and efficiency, they have been successful in saving costs and enhancing operational capabilities for clients. Approximately 90% of reviewers commend their quick response and quality work, though 10% suggest minor improvements in report presentation.

See all 4 projects
Reviews mention Experienced
Overall sentiment regarding OptimumSource is highly positive, with clients praising their expertise and reliability. One client noted, 'They are a bonded company protecting information,' and highlighted significant cost savings of $2,000 monthly. Their quick turnaround times and effective communication were also commended, with clients stating they save 65 man-hours each month. Clients expressed confidence in their services, finding no areas for improvement, reflecting a strong satisfaction with their professional experience.

Data Security Services for Manufacturing Company

4.5 Nov 2, 2017

The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business. They are in constant communication with our department heads and provide us significant cost savings. The con is that we may lose a little control of our process. Success for us is that we have saved $2000 a month inside of a cost center now driving our bottom line.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
Read All Reviews

Select Industry to see insights

Manufacturing Business services Financial services Human Resources

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
Read All Reviews

Was this helpful?

View projects from:

Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)

Was this helpful?
View Profile
Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

See all 1 projects

Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
Read All Reviews

Was this helpful?

View Profile
Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits.

See all 3 projects
Reviews mention Communicative
Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities.

Helpdesk Services for AI Company

5.0 Apr 26, 2022

Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with.
Read Full Review

Read All Reviews

Was this helpful?
2 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Helpdesk Services for AI Company
5.0 — Concert8 provided their client with 24/7 helpdesk services for an AI company. This included extensive training on the client's product and escalating tickets to in-house Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
Read All Reviews

Was this helpful?

View projects from:

Israel (1) Philippines (1) United States (1)

Was this helpful?
View Profile
Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
Read more

Quezon City, Philippines

4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis
Quezon City, Philippines 1110
21 - 30

63.2.900.1158

See All Locations (5)

Was this helpful?

View Profile
Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read more

Mandaluyong, Philippines

Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552
101 - 150

See All Locations (4)

Was this helpful?

View Profile
VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read more

Makati, Philippines

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 1226
2001 - 5000

1639177775555

See All Locations (4)

Was this helpful?

View Profile
HSN Philippines, Inc.

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Manila, Philippines

Services provided

40% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% IT Managed Services

5% IT Staff Augmentation

5% Social Media Marketing

In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

Manila, Philippines

1172 Quirino Avenue Extension
Manila, Philippines
151 - 200

See All Locations (2)

Was this helpful?

View Profile
Outsource Accelerator

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Taguig, Philippines

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Business Consulting

Outsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
ePerformax Contacts Center and BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Pasay, Philippines

Services provided

100% Call Center Services

EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
Read more

View Profile
Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Taguig, Philippines

Services provided

15% Call Center Services

20% Custom Software Development

20% IT Staff Augmentation +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
Read more

Taguig, Philippines

20/F Twenty-Four Seven McKinley, 24th Street corner 7th Avenue, BGC
Taguig, Philippines
251 - 300

See All Locations (2)

Was this helpful?

View Profile
ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Mandaluyong, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
Read more

View Profile
Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Pasay, Philippines

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more

Pasay, Philippines

Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300
301 - 400

See All Locations (52)

Was this helpful?

View Profile
TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Pasay, Philippines

Services provided

20% Call Center Services

65% Customer Service Outsourcing

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read more

Pasay, Philippines

14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300
501 - 750

See All Locations (5)

Was this helpful?

View Profile
Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read more

Muntinlupa, Philippines

Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 1781
76 - 100

+63 2 858 2000

See All Locations (4)

Was this helpful?

View Profile
Meraki Call Center Services

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Imus, Philippines

Services provided

100% Call Center Services

Meraki Call Center Services is a midsize call center founded in 2020. Their team specializes in Call Center Services.
Read more

View Profile
Datacom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read more

Quezon City, Philippines

Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
Quezon City, Philippines 1110
41 - 49

63.2.802.6600

See All Locations (6)

Was this helpful?

View Profile
Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

25% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more

Taguig, Philippines

16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634
201 - 250

See All Locations (5)

Was this helpful?

View Profile
One Contact Center

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pasig, Philippines

Services provided

30% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6 services

10% Sales Outsourcing

5% Content Marketing

5% Email Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
Read more

Pasig, Philippines

1605 Doña Julia Vargas Avenue
Pasig, Philippines
76 - 100

+632-8359-8142

See All Locations (2)

Was this helpful?

View Profile
GlobalSky Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Pasig, Philippines

Services provided

65% Call Center Services

25% Customer Service Outsourcing

10% HR Consulting

GlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
LaQuest Inc

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Taguig, Philippines

Services provided

16% Call Center Services

24% Sales Outsourcing

20% Back Office Outsourcing +3 services

20% Customer Service Outsourcing

10% CRM Consulting and SI

10% IT Strategy Consulting

Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
Read more

View Profile
OWC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

100% Call Center Services

OWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.
Read more

View Profile
Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
Read more

Quezon City, Philippines

41 Commonwealth Avenue
Quezon City, Philippines 1127
1001 - 2000

+63 2 8952 9575

See All Locations (4)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Manila

List of the Top Manila Call Center Companies & Voice Services

Reviews mention Exceptional results

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Reviews mention Patient

Customer Service Outsourcing for Parking Software Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Asset Procurement for Expense Management Software Company

Virtual Assistant Recruitment for Spa

Video Production for Animation Company

BPO for E-commerce Mergers & Acquisitions Firm

Back Office Services for Telecommunications Company

Customer Support Services for Private Equity Group

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Openness

Content Moderation Services for Music Distribution Company

Call Center Services for Education Company

Reviewed 12 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Great project management

BPO Services for Logistics & Supply Chain Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Call Center Staffing for Government Helpline

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Puts the customer first

Customer Service Outsourcing for E-Commerce Retail Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Patient

Customer Service Outsourcing for Parking Software Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Receptive

Call Center Services for Premium Coffee Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Customized support

Back Office Outsourcing for Freight Forwarding Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Automotive Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Industry Experience

Select Industry to see insights