Top Call Center Services & Voice Services in Singapore
6 Leaders 15 Contenders
14 Companies
List of the Top Singapore Call Center Companies & Voice Services
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$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Reviews mention Flexible
Clients have consistently praised Assistring LLC for their flexibility and responsiveness in managing multichannel support and operational processes. One client highlighted their 'ability to co-create and optimize processes,' emphasizing how this adaptability contributed to a reliable partnership. Additionally, the operational control and dynamic volume management showcased their commitment to meeting evolving project needs, further solidifying positive sentiment towards their flexible approach.-
Call Center Services for Consumer Electronics Retailer
5.0 Feb 20, 2026Their multichannel operational scope, sales results, and consistency over several years were unmatched. Their flexibility and ability to co create and optimize processes make them a reliable strategic partner. Service delivery is strong. Their proactive collaboration in co developing processes helped streamline our operations.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Singapore, Singapore
Services provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 128 projectsCallbox is a leading provider in the field of Contact Center Services, offering a comprehensive suite of outbound call center, telemarketing, and customer support services. The company is noted for its professionalism, responsiveness, and impressive ability to generate qualified leads and appointments. According to the reviews, Callbox has received overwhelmingly positive feedback, with clients appreciating its project management, multi-channel outreach capabilities, and the significant impact on sales pipelines. Approximately 90% of reviewers highlight the company's effective lead generation and customer engagement services.
Reviews mention Communicative
The overall sentiment regarding Callbox's communicative effectiveness is highly positive. Clients consistently praised their proactive communication, responsiveness, and transparency. For instance, one client highlighted their 'fast responses and flexible approach,' while another noted the 'clear communication' and 'agility' in accommodating changes. Additionally, regular updates and meetings facilitated ongoing dialogue, ensuring that client needs were promptly addressed. Clients expressed confidence in Callbox's ability to adapt and maintain open lines of communication throughout their projects.-
Lead Generation for B2B Managed IT Services Provider
4.0 Oct 3, 2022The slidedeck was professionally designed, communication was clear, and efficient time wise.
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Lead Generation for Software Development Company
5.0 Sep 12, 2022The management is very specific on their needs and makes sure all the necessary information is taken in order to reach the desired goals. All formal communication is done via email, and they manage good time management in their responses.
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Lead Generation for Cloud Software Organization
4.5 Jul 22, 2022The communication was constant and transparent.
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Lead Generation & Digital Marketing for Business Consultancy
4.0 Apr 20, 2022They’re very responsive from a project management perspective, and we typically communicate through email and phone.
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Call Center Services for International Logistics Firm
5.0 Apr 19, 2022Their communication has been seamless, and they always deliver on time. They were very effective in communicating what they were going to deliver and kept every promise they made.
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5 of 9 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Callbox has received positive feedback over the past six months, with clients praising their effective lead generation and marketing strategies. For instance, one client noted an increase in qualified opportunities and successful appointment bookings, while another highlighted their adaptability and commitment to achieving goals. Overall, the sentiment is highly favorable, with clients appreciating Callbox's professionalism, timely delivery, and collaborative approach. Areas of improvement are minimal, with most clients expressing satisfaction with the results delivered.Was this helpful?
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This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
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See All Locations (5)Singapore, Singapore
1 Scotts Road #24-10 Shaw Centre
Singapore, Singapore 228208251 - 300
+ 65 31591112
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$1,000+< $25 / hr50 - 249Singapore, Singapore
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +2 services20% Search Engine Optimization10% Data Annotation ServicesSee all 85 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
7 of 7 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.Was this helpful?
4 of 5 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.Was this helpful?
See All Locations (17)Singapore, Singapore
1 Keong Saik Rd., The Working Capitol, Singapore 089109
Singapore, Singapore 0891091
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$50,000+Undisclosed10 - 49Singapore, Singapore
Services provided
75% Sales Outsourcing25% Corporate RelocationSee all 5 projectsKazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.
Reviews mention High-quality work
Kazehi Global has received high praise for delivering high-quality work, particularly in lead generation and business remodeling strategy. Clients noted their 'very satisfactory delivery' and 'prompt responses' throughout the project. One reviewer highlighted their effective project management, stating that expectations were well-managed and timelines adhered to. Overall, the sentiment reflects a strong appreciation for Kazehi Global's multifaceted offerings and commitment to exceptional customer service.-
Lead Generation Services for Education Center
5.0 Jul 4, 2023Expectations were managed very well and kept to initial proposed timeline. Every step of the project, we were kept accountable. Overall, very satisfactory delivery from Kazehi!
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Industry Experience
Kazehi Global has demonstrated expertise across industries such as Education, Business Services, and Software Development. Clients praised their lead generation and business matching capabilities, noting high responsiveness, professionalism, and effective project management. Particularly in Software, they achieved significant revenue growth for clients through efficient outbound sales strategies. Overall, the sentiment is highly positive, making Kazehi Global a suitable partner for companies seeking innovative solutions in these sectors.
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Education Business services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Kazehi Global is praised for providing good value for cost, with clients noting their effectiveness in delivering results. One director highlighted the company's alignment with their values and stated they offered 'good value for cost.' Another client reported a remarkable 300% increase in projected revenue, attributing this success to Kazehi's efficient lead qualification process. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$5,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
50% Call Center Services35% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 3 projectsSMCBPO is a provider of Contact Center Services, offering Customer Support and Call Handling solutions. The reviews highlight their adaptability, business acumen, and hands-on approach. They efficiently address client needs in diverse markets, although occasional staff turnover is noted. Overall, they consistently deliver effective and flexible service, meeting client expectations.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Service for Car Rental Company
5.0 — car rental company in Chinese. They communicated with the client's Chinese intermediaries and rendered other services for their global network. Read moreWas this helpful?
Industry Experience
SMCBPO has demonstrated strong expertise across multiple industries, particularly in financial services, automotive, and hospitality sectors. In financial services, they excelled in handling time-sensitive operations, showcasing their responsiveness and adaptability. In the automotive industry, their digital marketing and customer support services received positive feedback for enhancing customer engagement. In hospitality, SMCBPO effectively established local market support, demonstrating their ability to adapt to diverse operational needs. Overall, clients express high satisfaction with SMCBPO's services in these industries.
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Financial services Automotive Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SMCBPO is recognized for its competitive pricing and exceptional value for money. Clients noted that SMCBPO outperformed competitors in terms of service quality and flexibility, with one client stating, 'We believe they can provide us the best service considering our needs.' Another client highlighted the firm's cost-effective solutions, emphasizing their eagerness to understand products for better customer support. Overall, feedback indicates satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
50% Email Marketing30% Digital Strategy10% Marketing Strategy +1 service10% Sales OutsourcingSee all 10 projectsThe Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.
Reviews mention High-quality work
The feedback regarding Scalelab highlights their delivery of high-quality work, with clients noting impressive metrics such as 60-80% open rates and 30-50% reply rates on email campaigns. One client emphasized the positive brand impact of personalized outreach, stating that even non-interested prospects often responded positively. Another client praised Scalelab's unique ability to engage senior stakeholders effectively. Overall, clients express high satisfaction with Scalelab's expertise, approach, and the tangible results achieved through their collaboration.-
Successful B2B Lead Generation for Financial Services Firm
5.0 Sep 9, 2021They are a lead generation machine. Because they engage with people who don't know us yet, it's SUPER important to make the best first impression on email or linkedin. The responses we get are so positive, even when people don't have a need they usually say they are impressed by how personalised the emails are. It's very good for our brand.
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Digital Marketing for IT Services Company
5.0 Aug 27, 2021In 3 months they have generated more meetings than we had in a whole year and these were qualified. We're launching now a Demo with the Ritz Carlton so I must say I like the approach. The results and the approach. They are able to get very senior people interested to talk to us.
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Lead Generation & Email Marketing for Online Arts Concept
5.0 Jul 6, 2021The email campaigns they send are performing very well. On average they get us up to 80% open rate, 50% reply rate and generate 10 leads from that. Thanks to their initiatives we've already covered the cost of engaging them for the year. I think they're really good at creating the best first impression.
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Industry Experience
The Scalelab has successfully operated across various industries including Information Technology, Construction, Advertising & Marketing, Food & Beverages, Financial Services, IT Services, Retail, and Arts & Entertainment. Their strength lies in lead generation, with clients praising their personalized outreach, high engagement rates, and ability to adapt strategies. Overall sentiment is highly positive, particularly in the IT and Financial Services sectors, where they notably enhance client acquisition and revenue generation.
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Retail Information technology Construction Advertising & marketing Food & Beverages Financial services IT Services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Scalelab's competitive pricing and strong value for money. For instance, one client noted that their pricing fit the budget while delivering high-quality leads, stating they 'can't recommend them enough' for their effectiveness. Another client emphasized that the results justified the cost, generating significant revenue and numerous qualified leads. Overall, the sentiment reflects satisfaction with both the affordability and the substantial return on investment provided by The Scalelab's services.Was this helpful?
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$5,000+Undisclosed10 - 49Singapore
Services provided
80% Sales Outsourcing10% Business Consulting10% Customer Service OutsourcingSparkSales is a small Singapore-based Sales Outsourcing company. Their services include Sales Outsourcing and Business Consulting.
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$10,000+Undisclosed10 - 49Singapore, Singapore
Services provided
100% Sales OutsourcingSales Outsourcing company Zenith Partners is located in Wan Chai, Hong Kong and Singapore, Singapore. The team specializes in Sales Outsourcing.
Read moreSee All Locations (2)Singapore, Singapore
Airport Boulevard
Singapore, Singapore -2 - 5
+852 5667 0921
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$1,000+$25 - $49 / hr2 - 9Singapore
Services provided
100% Call Center ServicesLaunched in 2017, Shiva Call Centre is an answering service company. Their services include Call Center Services.
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$1,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
23% Call Center Services30% Social Media Marketing25% Sales Outsourcing +2 services12% Back Office Outsourcing10% Customer Service OutsourcingScenes City Telesolutions is a social media marketing firm. They were established in 2012, and their services include Social Media Marketing and Sales Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Singapore, Singapore
Services provided
25% Email Marketing25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingWave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.
Read moreSee All Locations (2)Singapore, Singapore
16 Raffles Quay, Singapore, 048581, Singapore
Singapore, Singapore 0485812 - 5
+65 6403 0303
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$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Services provided
10% Call Center Services70% Translation20% TranscriptionWordsburg Translations, a small Translation company, is in Singapore, Singapore and London, England. Their services include Translation and Transcription.
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$100,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (8)Singapore, Singapore
50 Ubi Crescent #01-08 Ubi, TechPark
Singapore, Singapore 4085682 - 5
+65 6415-7140
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Communicative
Clients have consistently praised Swivelt for their communicative approach, noting that the project manager assigned was 'very friendly and easy to communicate with.' The ability to understand requirements effectively has been highlighted as a significant strength. Overall, the sentiment regarding communication is highly positive, contributing to successful project outcomes and client satisfaction.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Industry Experience
Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.Was this helpful?
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UndisclosedUndisclosed10,000+Singapore, Singapore
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Singapore, Singapore
Webhelp Singapore Pte. Ltd 9 Raffles Place #26-01 Rebublic Plaza Singapore (048619)
Singapore, Singapore 04861910 - 15
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List of the Top 6 Singapore Call Center Companies & Voice Services
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$50,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
26.3/40.016.2/20 Reviews5.5/10 Clients & Experience4.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
26.1/40.016.2/20 Reviews5.9/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
30.2/40.016.2/20 Reviews6/10 Clients & Experience8.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
21.9/40.016.8/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Singapore, Singapore
Ability to deliver
34/40.019.6/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$25 - $49 / hr2 - 9Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$10,000+$300+ / hr10 - 49Singapore, Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
23% Call Center Services25% Sales Outsourcing52% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr2 - 9Singapore, Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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