Top BPO Companies in Krakow
1 Leaders 15 Contenders
26 Companies
List of the Top Krakow BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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CCIG Group
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$10,000+< $25 / hr1,000 - 9,999Tarnów, PolandServices provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a professional customer service and support company that specializes in handling inbound and outbound communications, complaint management, and multilingual assistance across various industries. Reviews indicate a strong cultural fit, high flexibility, and consistent on-time delivery, with over 90% of feedback highlighting their adaptability and professional project management. Approximately 85% of reviews noted their exceptional responsiveness and operational efficiency.
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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See All Locations (14)Tarnów, Poland
32 Jana Kochanowskiego
Tarnów, Poland 33-100151 - 200
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Services provided
100% Sales OutsourcingSee all 7 projectsOutbound Republic is a lead generation company specializing in outbound sales strategies, including LinkedIn outreach and cold email campaigns. Reviews highlight their responsiveness, flexibility, and effective project management, with 100% positive feedback regarding their ability to deliver on time and adapt quickly to client needs. Approximately 83% of reviewers commend their strategic approach and result-oriented mindset.
Reviews mention Flexible
Clients have consistently praised Outbound Republic for their flexibility and responsiveness throughout projects. One client noted their 'agile and flexible approach to collaboration,' highlighting the team's ability to quickly adapt to changing priorities and feedback. Another emphasized the team's willingness to iterate based on performance insights, which contributed to an efficient workflow. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating the proactive adjustments made to strategies and messaging.-
Outbound Marketing for RFID Inlay & Label Manufacturer
5.0 Dec 5, 2025The team remained responsive to our needs, quickly adjusting messaging, target segments, and outreach strategy whenever required. We appreciated their flexibility, structured workflow, and willingness to iterate based on feedback and performance insights. What we found most impressive about Outbound Republic was their agile and flexible approach to collaboration. They adapted quickly to new priorities, target industries, and campaign feedback, maintaining a high level of responsiveness throughout the project.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Outbound Republic reflect a strong positive sentiment, highlighting their effective lead generation strategies and responsive communication. Clients noted impressive results, such as generating 5 sales-qualified leads per month and improving lead quality significantly. The team's professionalism and adaptability were commended, with one client stating they appreciated the flexibility and excellent technology used. No significant areas for improvement were identified, underscoring overall satisfaction with their services.Was this helpful?
Industry Experience
Outbound Republic has demonstrated strong expertise across various industries, including Manufacturing, Information Technology, and SaaS. In Manufacturing, they effectively scaled sales outreach for RFID applications, resulting in over 50 leads. In Information Technology, they successfully identified profitable verticals for VR and contracting specialists, enhancing lead quality and conversion rates. Their work in other sectors, such as recruitment and Go-To-Market strategies, showcases their adaptive and responsive project management, with clients appreciating their creativity and value-driven approach.
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Consulting Software Information technology Human Resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Outbound Republic for their competitive pricing and strong value for money. Feedback highlighted that their services fit within budget constraints while delivering significant results, such as generating over 100 sales opportunities and improving lead qualification rates. One client noted, "Good value for cost," while another emphasized that their pricing aligned well with project needs. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, reinforcing the company's reputation for delivering quality services at a reasonable price.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Krakow, PolandServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.
Reviews mention Accommodating
Clients have consistently praised TECHSPEED INC for their accommodating nature, particularly in relation to project timelines and communication. One client noted their ability to handle changes in project schedules with ease, stating that the team always delivers work on time. Additionally, the personable and professional communication style has contributed to a positive experience, with clients feeling supported throughout the engagement. Overall, the sentiment reflects a strong appreciation for the company's flexibility and responsiveness.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Krakow, PolandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+Serves Krakow, PolandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% E-Commerce DevelopmentThulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Skawina, Poland
Services provided
70% Sales Outsourcing19% Call Center Services5% Language Interpretation +6 services1% Back Office Outsourcing1% Business Consulting1% Customer Service Outsourcing1% Direct Marketing1% Market Research1% Marketing StrategySellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
Read moreSee All Locations (2)Skawina, Poland
al. Bukowska 1A
Skawina, Poland 32-0506 - 9
0048578617364
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$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
30% Accounting26% Back Office Outsourcing19% Call Center Services +2 services15% Finance & Accounting Outsourcing (FAO)10% Customer Service OutsourcingSterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
55% Call Center Services30% Sales Outsourcing15% Customer Service OutsourcingSmart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
60% Call Center Services40% Customer Service OutsourcingContact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves Krakow, PolandServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Passionate about their work
Client feedback highlights Remote Team Solutions' passion for their work, emphasizing their deep understanding of client needs and commitment to success. One client noted, 'Their unwavering dedication to quality' and 'passion for connecting the right professionals' significantly transformed their remote teams. The personalized and responsive service provided throughout the recruiting process showcases their genuine investment in client success, reinforcing the overall sentiment that Remote Team Solutions excels in fostering strong partnerships.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients. Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
56% Call Center Services24% Customer Service Outsourcing20% Marketing StrategyContact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
50% Back Office Outsourcing50% OtherPolski HR is a midsize Back Office Outsourcing company in Kraków, Poland. Their services include Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Kraków, Poland
Services provided
20% Cybersecurity20% IT Managed Services20% IT Strategy Consulting +3 services15% Corporate Training & Coaching15% Customer Service Outsourcing10% Back Office OutsourcingLaunched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
55% HR Outsourcing30% Accounting10% Back Office Outsourcing +1 service5% HR ConsultingFounded in 1990, Contract Administration Sp. Z o.o. Is a HR Outsourcing company. The team provides HR Outsourcing and Accounting.
Read moreSee All Locations (4)Kraków, Poland
Smoleńsk
Kraków, Poland 3010 - 15
+48 12 334 9100
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$25,000+$50 - $99 / hr50 - 249Kraków, Poland
Services provided
10% Back Office Outsourcing10% Cloud Consulting & SI10% Computer Engineering +8 services10% Customer Service Outsourcing10% Cybersecurity10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI5% BI & Big Data Consulting & SI5% Recruitment Process OutsourcingUnited Solutions is an IT strategy consulting company in Kraków, Poland. They specialize in IT strategy consulting and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Kraków, Poland
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% IT Strategy Consulting +4 services15% IT Staff Augmentation15% Recruiting5% Business Consulting5% IT Managed ServicesThrivity is an IT strategy consulting company. They are based in Kraków, Poland, and their services include IT strategy consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
15% Custom Software Development15% UX/UI Design15% Web Development +7 services10% Call Center Services10% Graphic Design10% Mobile App Development10% Web Design5% Architectural Design5% Back Office Outsourcing5% E-Commerce DevelopmentABM is a software development firm. Launched in 2024, their team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
75% Event Management25% Sales OutsourcingEventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Katowice, Poland
Services provided
80% Recruiting10% Back Office Outsourcing10% Employer of Record (EOR) ServicesSee all 21 projectsSmart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.
Reviews mention Well-organized projects
Smart Solutions has received positive feedback regarding their project organization, with clients highlighting their excellent project management and structured approach. A client noted, "The project management is excellent. They’re a great team and are very organized," demonstrating a strong sentiment towards their ability to manage complex tasks efficiently. Overall, clients express satisfaction with the organized nature of their projects, contributing to successful outcomes.-
BPO for Digital Marketing Agency
5.0 Dec 9, 2022The project management is excellent. They’re a great team and are very organized.
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Industry Experience
Smart Solutions has demonstrated significant expertise in various industries, including IT services, advertising and marketing, financial services, and gaming. Clients commend the company's efficiency in recruitment, exceptional communication, and tailored service delivery, achieving swift hiring of qualified professionals. Overall sentiment is positive, highlighting strengths in project management and alignment with company cultures, making Smart Solutions a strong fit for clients in need of recruitment and HR support across diverse sectors.
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Human Resources Software Advertising & marketing Other Industry Business services Financial services Gaming Logistics & Supply Chain IT ServicesWas this helpful?
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This provider is fluent in 5 languages:
- Czech
- English
- Hebrew
- Polish
- Ukrainian
This provider is available in 1 time zone:
- Eastern European Time (EET)
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See All Locations (8)Katowice, Poland
65 Sokolska
Katowice, Poland 40-08731 - 40
+48 605 577 157
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
20% Event Marketing20% Market Research20% Marketing Strategy +2 services20% Mobile & App Marketing20% Sales OutsourcingPRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
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$1,000+$25 - $49 / hrFreelancerKraków, Poland
Services provided
30% Custom Software Development20% Application Management & Support20% Mobile App Development +2 services20% Web Development10% Back Office OutsourcingOCTOCODE is a small software development firm located in Kraków, Poland. The team provides Custom Software Development and Application Management & Support.
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UndisclosedUndisclosed1,000 - 9,999Chorzów, Poland
Services provided
100% Back Office OutsourcingArchiDoc SA, a Back Office Outsourcing company, specialize in Back Office Outsourcing. They were launched in 1994.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Email Marketing20% Event Management20% Social Media Marketing +3 services15% Graphic Design15% Web Design10% Sales OutsourcingSmall social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed250 - 999Katowice, Poland
Services provided
40% Cloud Consulting & SI25% Call Center Services15% Cybersecurity +3 services10% IT Managed Services5% IT Strategy Consulting5% Other IT Consulting and SIFounded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Application Management & Support20% UX/UI Design15% Branding +4 services15% Product Design10% Graphic Design10% Marketing Strategy10% Sales OutsourcingGabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
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$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Services provided
20% Accounting20% Finance & Accounting Outsourcing (FAO)20% HR Consulting +3 services20% Sales Outsourcing10% Business Consulting10% Financial ConsultingVoltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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UndisclosedUndisclosed10 - 49Gliwice, Poland
Services provided
40% Conversion Optimization20% AI Development20% Application Testing +1 service20% Sales OutsourcingLandingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Kraków, Poland
Services provided
100% Back Office OutsourcingIT Works is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and are headquartered in Kraków, Poland.
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UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
50% Back Office Outsourcing50% Business ConsultingBlue Idea Sp. Z o. O is a Kraków, Poland-based Back Office Outsourcing and Business Consulting company. Their services include Back Office Outsourcing and Business Consulting.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 1 Krakow BPO Services
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Ability to deliver
22/40.018/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Skawina, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
91% Back Office Outsourcing9% Other -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr10 - 49Kraków, Poland
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
7.1/40.00/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$25,000+$50 - $99 / hr50 - 249Kraków, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Kraków, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$25 - $49 / hr250 - 999Katowice, Poland
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+< $25 / hr1,000 - 9,999Tarnów, Poland
Ability to deliver
25.2/40.020/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing
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