Top BPO Companies in Krakow

Ratings Updated: February 5, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Krakow, Poland

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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United States (15) Canada (1)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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Outbound Republic

5.0 6 reviews

$1,000+

$50 - $99 / hr

2 - 9

Kraków, Poland

Services provided

100% Sales Outsourcing

Outbound Republic is an outbound marketing and lead generation agency specializing in identifying and targeting ideal customer profiles for B2B companies. Their services include audience segmentation, outbound strategy development, and execution, as evidenced by consistent positive feedback across multiple reviews. Approximately 100% of reviewers highlight their efficient project management, responsiveness, and ability to deliver high-quality leads, contributing to increased sales opportunities.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for Outbound Republic highlights their effective project management, responsiveness, and ability to generate sales opportunities across various sectors. Clients noted significant improvements in lead quality, targeting, and communication efficiency. One client emphasized their agile approach to collaboration and rapid adjustments to strategies, while another praised their understanding of business needs at a C-Level. Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Industry Experience

Outbound Republic has demonstrated strong expertise across various industries, including Manufacturing, Information Technology, and SaaS. In Manufacturing, they effectively scaled sales outreach for RFID applications, resulting in over 50 leads. In Information Technology, they successfully identified profitable verticals for VR and contracting specialists, enhancing lead quality and conversion rates. Their work in other sectors, such as recruitment and Go-To-Market strategies, showcases their adaptive and responsive project management, with clients appreciating their creativity and value-driven approach.
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Consulting Software Information technology Human Resources Manufacturing

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Poland (5) United States (1)

Review Rating from Krakow Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

Polish-based reviewers from Krakow and Katowice highlight Outbound Republic's expertise in lead generation, outbound sales campaigns, and market research. They commend the team's strategic approach, timely delivery, and responsiveness, emphasizing their ability to handle complex projects like outreach, qualification, and analytics effectively.
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Thulium

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% E-Commerce Development

Thulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?

Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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More responsive than most other service providers

Remote CoWorker is responsive
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Krakow, Poland

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Sellap sp.zo.o.

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Skawina, Poland

Services provided

70% Sales Outsourcing

19% Call Center Services

5% Language Interpretation +6 services

1% Back Office Outsourcing

1% Business Consulting

1% Customer Service Outsourcing

1% Direct Marketing

1% Market Research

1% Marketing Strategy

Sellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
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Skawina, Poland

al. Bukowska 1A
Skawina, Poland 32-050
6 - 9

0048578617364

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Sterling Outsourcing Sp zoo

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Kraków, Poland

Services provided

30% Accounting

26% Back Office Outsourcing

19% Call Center Services +2 services

15% Finance & Accounting Outsourcing (FAO)

10% Customer Service Outsourcing

Sterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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Smart Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

55% Call Center Services

30% Sales Outsourcing

15% Customer Service Outsourcing

Smart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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Contact Center Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Contact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Contact Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

56% Call Center Services

24% Customer Service Outsourcing

20% Marketing Strategy

Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Krakow, Poland

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Unique expertise
Clients have praised Boldr. for their unique expertise in providing highly customized and adaptable support services. One client highlighted their exceptional level of personalization, noting that Boldr. demonstrated a deep understanding of their specific needs, which is uncommon among competitors. Another client emphasized Boldr.'s ability to integrate seamlessly with their systems and provide constructive feedback, enhancing overall performance. The overall sentiment reflects strong satisfaction with Boldr.'s innovative solutions and commitment to continuous improvement.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that consistently add value to our operations.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Krakow, Poland

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Krakow, Poland

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

București, Romania

George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607, POB 020339, District 2
București, Romania 023998
751 - 1000

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Polski HR

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Other

Polski HR is a midsize Back Office Outsourcing company in Kraków, Poland. Their services include Back Office Outsourcing.
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Teleaudyt sp. z o. o.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Kraków, Poland

Services provided

20% Cybersecurity

20% IT Managed Services

20% IT Strategy Consulting +3 services

15% Corporate Training & Coaching

15% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Krakow, Poland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Innovative
Clients have consistently praised Big Outsource for its innovative solutions tailored to specific business needs. One reviewer highlighted their ability to deliver not only effective but also innovative services that enhanced operational efficiency and visual appeal. This sentiment reflects a strong overall approval, emphasizing the company's commitment to quality and adaptability in addressing client challenges.

Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Krakow, Poland

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards Remote Team Solutions, citing their responsiveness and knowledge as key factors. One client highlighted that despite past frustrations with other recruiters, they found confidence in RTS due to their efficient communication and ability to understand specific needs. Another client emphasized the ease of trusting RTS with significant business operations, stating that the partnership felt secure and reliable. Overall, feedback consistently reflects a high level of trust in their capabilities.

Staff Aug & Utility Mgmt Services for Utility Mgmt Co

5.0 Sep 4, 2025

There is a lot I love about Remote Team Solutions, but above all else is trust. It is scary to turn over such a major part of our business to a partner, but RTS has made it easy to trust in our partnership.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Contract Administration Sp. z o.o.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

55% HR Outsourcing

30% Accounting

10% Back Office Outsourcing +1 service

5% HR Consulting

Founded in 1990, Contract Administration Sp. Z o.o. Is a HR Outsourcing company. The team provides HR Outsourcing and Accounting.
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Kraków, Poland

Smoleńsk
Kraków, Poland 30
10 - 15

+48 12 334 9100

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United Solutions

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

Kraków, Poland

Services provided

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% Computer Engineering +8 services

10% Customer Service Outsourcing

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

5% BI & Big Data Consulting & SI

5% Recruitment Process Outsourcing

United Solutions is an IT strategy consulting company in Kraków, Poland. They specialize in IT strategy consulting and Customer Service Outsourcing.
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Thrivity

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Kraków, Poland

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% IT Strategy Consulting +4 services

15% IT Staff Augmentation

15% Recruiting

5% Business Consulting

5% IT Managed Services

Thrivity is an IT strategy consulting company. They are based in Kraków, Poland, and their services include IT strategy consulting and Back Office Outsourcing.
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Eventory by 6Connex

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

75% Event Management

25% Sales Outsourcing

Eventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
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Smart Solutions

5.0 20 reviews

$1,000+

$25 - $49 / hr

250 - 999

Katowice, Poland

Services provided

90% Recruiting

10% Back Office Outsourcing

Smart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.

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Reviews mention Communicative
Overall, clients commend Smart Solutions for their exceptional communication skills. They highlight the 'fast and comfortable communication' with managers, noting that they were 'always available' and consistently kept informed of progress. One client specifically appreciated the 'speed of communication' and effective collaboration, while another remarked on the 'great team' that facilitated timely responses. This positive sentiment underscores Smart Solutions' commitment to clear and responsive interaction with clients.

Recruiting Services for Global Software Vendor

5.0 Sep 25, 2023

The project management was excellent as well, as they were always available and kept us informed of the progress. To be honest, we did not expect such a level of service, particularly the comfort of interaction and speed of work.
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Recruiting & Bookkeeping Services for Software Dev Company

5.0 Mar 3, 2023

It is very gratifying that the managers of these areas in the company are very positive and do their work responsibly. They are always in touch and we can answer any questions at any time. Good communication and fast solve problem.
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Staff Augmentation for SaaS, Web & Mobile Dev Company

5.0 Mar 3, 2023

We were looking for a team of experienced IT specialists who were able to lead the main directions in our company. In a short time, Smart Solutions found us developers and closed important vacancies for us. Thanks for the work and keep in touch.
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Staff Augmentation for Software Development Company

5.0 Dec 20, 2022

We are delighted with the communication with Smart Solutions. We developed a plan to work with our developers from the first meetings. And we continue to follow it.
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Recruitment Services for Digital Marketing Company

5.0 Dec 7, 2022

Their efficiency was impressive. As I said before, it was fast communication and nice cooperation.
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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Smart Solutions is praised for its cost-effectiveness and value for money, with clients noting that their services, while not the cheapest, deliver exceptional quality. One client highlighted that they saved significant time and money by engaging Smart Solutions, while another emphasized the good value for the cost, stating, 'there is something to pay for if you want the best quality services.' Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.
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Ukraine (14) Czech Republic (1) United States (1)

Katowice, Poland

65 Sokolska
Katowice, Poland 40-087
31 - 40

+48 605 577 157

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PRO Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

20% Event Marketing

20% Market Research

20% Marketing Strategy +2 services

20% Mobile & App Marketing

20% Sales Outsourcing

PRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
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OCTOCODE

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Kraków, Poland

Services provided

30% Custom Software Development

20% Application Management & Support

20% Mobile App Development +2 services

20% Web Development

10% Back Office Outsourcing

OCTOCODE is a small software development firm located in Kraków, Poland. The team provides Custom Software Development and Application Management & Support.
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ArchiDoc SA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Chorzów, Poland

Services provided

100% Back Office Outsourcing

ArchiDoc SA, a Back Office Outsourcing company, specialize in Back Office Outsourcing. They were launched in 1994.
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BITUBI Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

20% Email Marketing

20% Event Management

20% Social Media Marketing +3 services

15% Graphic Design

15% Web Design

10% Sales Outsourcing

Small social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
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3S

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Katowice, Poland

Services provided

40% Cloud Consulting & SI

25% Call Center Services

15% Cybersecurity +3 services

10% IT Managed Services

5% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
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Gabriela Kłos-Kufel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

20% Application Management & Support

20% UX/UI Design

15% Branding +4 services

15% Product Design

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

Gabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
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Voltex Invest

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Kielce, Poland

Services provided

20% Accounting

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting +3 services

20% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Voltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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Landingi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gliwice, Poland

Services provided

40% Conversion Optimization

20% AI Development

20% Application Testing +1 service

20% Sales Outsourcing

Landingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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Tivron

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Call Center Services

Tivron, a Back Office Outsourcing and call center service, is in Kraków, Poland. Their services include Back Office Outsourcing and Call Center Services.
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S8 SA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Zabrze, Poland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

S8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
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IT Works

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kraków, Poland

Services provided

100% Back Office Outsourcing

IT Works is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and are headquartered in Kraków, Poland.
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Blue Idea Sp. z o. o

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Business Consulting

Blue Idea Sp. Z o. O is a Kraków, Poland-based Back Office Outsourcing and Business Consulting company. Their services include Back Office Outsourcing and Business Consulting.
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Top BPO Companies in Krakow

List of the Top Krakow BPO Services

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HelpSquad is responsive

Reviewed 1 time in the past 6 months

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Reviews mention Trustworthy

Staff Aug & Utility Mgmt Services for Utility Mgmt Co

Reviewed 1 time in the past 6 months

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Reviews mention Communicative

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