Top BPO Companies in Krakow
25 Companies
List of the Top Krakow BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
View projects from:
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves Krakow, PolandServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
See All Locations (2)Pune, India
Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020151 - 200
$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
Read All ReviewsSelect Industry to see insights
Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
View projects from:
See All Locations (2)Hollywood, FL
2450 hollywood blvd
Hollywood, FL 3302076 - 100
(561) 571-5222
-
$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Services provided
100% Sales OutsourcingSee all 4 projectsOutbound Republic is a lead generation and sales optimization company, praised for its effective use of modern tools and AI in crafting outbound sales campaigns. With a 100% positive feedback rate, clients commend their responsiveness, timely delivery, and ability to deliver high-quality leads, with over 45% increase in qualified leads and a 20% conversion rate improvement noted by reviewers.
Reviews mention Open to feedback
Clients have consistently noted Outbound Republic's openness to feedback, highlighting their responsiveness and immediate implementation of suggestions during regular meetings. One client praised the company's culture of adapting to feedback, stating, 'the speed of response and implemented changes are remarkable.' Overall, the sentiment regarding their willingness to incorporate client input is highly positive, with no suggestions for improvement noted in the feedback.-
Sales Outsourcing for Marketing Consultancy
5.0 Oct 15, 2025An account manager was assigned to the project. He was responsible for communication and overseeing the timely delivery of deliverables and reports. All results were delivered according to the established and approved schedule. They collected our feedback during regular meetings, implementing the feedback immediately after the meetings. I want to emphasize the high responsiveness and culture of implementing changes.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Outbound Republic for their competitive pricing and excellent value for money. One client noted that their pricing "fit our budget" and provided "good value for cost." Another highlighted their ability to deliver more than promised while remaining within budget. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with multiple clients emphasizing the company's commitment to delivering high-quality services at a reasonable price.Was this helpful?
View projects from:
See All Locations (1)Kraków, Poland
Piltza
Kraków, Poland 302 - 5
+48609820053
-
-
UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% E-Commerce DevelopmentThulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Kraków, Poland
Os. Złotej Jesieni 7
Kraków, Poland 3031 - 40
48.12.397.53.00
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (1)Hatboro, PA
330 S Warminster Rd Suite 341
Hatboro, PA 1904010 - 15
877-775-3667
$5,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
See All Locations (1)Cebu City, Philippines
Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 60001001 - 2000
855-777-4349
$1,000+Undisclosed1,000 - 9,999Serves Krakow, PolandServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Easy to work with
Clients consistently express that Boldr. is easy to work with, highlighting their flexibility, responsiveness, and helpfulness. One client noted that despite minor payroll issues during implementation, the overall collaboration was seamless and positive. The ability to manage Boldr. team members while receiving tailored support is frequently praised, indicating a strong partnership dynamic. Overall, the sentiment reflects a high level of satisfaction with the ease of collaboration.-
PEO Support for Baby Registry Platform
4.5 Aug 12, 2022With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
Read Full Review
Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
See All Locations (5)Cape Town, South Africa
34 Bree Street
Cape Town, South Africa 800150 - 75
-
-
$1,000+< $25 / hr2 - 9Skawina, Poland
Services provided
70% Sales Outsourcing19% Call Center Services5% Language Interpretation +6 services1% Back Office Outsourcing1% Business Consulting1% Customer Service Outsourcing1% Direct Marketing1% Market Research1% Marketing StrategySellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
Read moreSee All Locations (2)Skawina, Poland
al. Bukowska 1A
Skawina, Poland 32-0506 - 9
0048578617364
-
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
30% Accounting26% Back Office Outsourcing19% Call Center Services +2 services15% Finance & Accounting Outsourcing (FAO)10% Customer Service OutsourcingSterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
Read moreSee All Locations (1)Kraków, Poland
ul Batorego 1/4
Kraków, Poland 33-33216 - 20
+48 12 3963475
-
UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
55% Call Center Services30% Sales Outsourcing15% Customer Service OutsourcingSmart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
Read moreSee All Locations (1)Kraków, Poland
Rynek Główny 33
Kraków, Poland 302 - 5
48.796.155.216
-
UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
60% Call Center Services40% Customer Service OutsourcingContact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Kraków, Poland
Urzędnicza 9
Kraków, Poland 33-3322 - 5
48.530.996.110
-
UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
56% Call Center Services24% Customer Service Outsourcing20% Marketing StrategyContact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Kraków, Poland
ul. Prof. Michała Życzkowskiego 19
Kraków, Poland 31-86416 - 20
+48.12.349.5050
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
Read Full Review
Was this helpful?
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, with clients praising their effective call center and accounting services. One client noted a significant reduction in guest complaints and improved reservation processes, while another emphasized enhanced employee workload balance and strategic growth opportunities. Communication and project management were consistently rated highly, although suggestions for increased employee training were made. Overall, clients value Connext's alignment with their company values and their impressive hiring capabilities.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
See All Locations (5)Ahmedabad, India
Swastik Cross Road
Ahmedabad, India 3800092 - 5
$1,000+< $25 / hr50 - 249Serves Krakow, PolandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
See All Locations (1)Sofia, Bulgaria
Campus X
Sofia, Bulgaria 172950 - 75
+359876122130
$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
See All Locations (18)București, Romania
George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607, POB 020339, District 2
București, Romania 023998More than 5k
-
-
UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
50% Back Office Outsourcing50% OtherPolski HR is a midsize Back Office Outsourcing company in Kraków, Poland. Their services include Back Office Outsourcing.
Read moreSee All Locations (1)Kraków, Poland
ul. Kurniki 4, Kraków, małopolskie , PL
Kraków, Poland 31-15610 - 15
+48.(12).357.22.66
-
$1,000+$50 - $99 / hr10 - 49Kraków, Poland
Services provided
20% Cybersecurity20% IT Managed Services20% IT Strategy Consulting +3 services15% Corporate Training & Coaching15% Customer Service Outsourcing10% Back Office OutsourcingLaunched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
Read moreSee All Locations (1)Kraków, Poland
Ul. Klasztorna 31
Kraków, Poland 3021 - 30
+48123067760
-
Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Timely
Overall feedback regarding timeliness from clients highlights Big Outsource's exceptional project management. Clients noted that deliverables were consistently on time, with one remarking on a 40% reduction in response times and another on email response improvements from 48 to under 12 hours. The proactive communication style and ability to quickly integrate feedback were also praised, reinforcing a strong sentiment of reliability and efficiency in meeting deadlines across various projects.-
Customer Service Outsourcing for E-Commerce Retail Company
5.0 Aug 16, 2023Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
Read Full Review -
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
Read Full Review -
Data Entry Process Services for Educational Company
5.0 Aug 5, 2023The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
Read Full Review -
Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
Read Full Review -
Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
Read Full Review
Was this helpful?
10 of 10 reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
UndisclosedUndisclosed250 - 999Serves Krakow, PolandServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards Remote Team Solutions, citing their responsiveness and knowledge as key factors. One client highlighted that despite past frustrations with other recruiters, they found confidence in RTS due to their efficient communication and ability to understand specific needs. Another client emphasized the ease of trusting RTS with significant business operations, stating that the partnership felt secure and reliable. Overall, feedback consistently reflects a high level of trust in their capabilities.-
Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 Sep 4, 2025There is a lot I love about Remote Team Solutions, but above all else is trust. It is scary to turn over such a major part of our business to a partner, but RTS has made it easy to trust in our partnership.
Read Full Review
Was this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (1)Torreón, Mexico
Calle Paseo de las Luciérnagas #1177
Torreón, Mexico 27250251 - 300
800-449-0189
-
-
UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
55% HR Outsourcing30% Accounting10% Back Office Outsourcing +1 service5% HR ConsultingFounded in 1990, Contract Administration Sp. Z o.o. Is a HR Outsourcing company. The team provides HR Outsourcing and Accounting.
Read moreSee All Locations (4)Kraków, Poland
Smoleńsk
Kraków, Poland 3010 - 15
+48 12 334 9100
-
$5,000+$100 - $149 / hr2 - 9Kraków, Poland
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% IT Strategy Consulting +4 services15% IT Staff Augmentation15% Recruiting5% Business Consulting5% IT Managed ServicesThrivity is an IT strategy consulting company. They are based in Kraków, Poland, and their services include IT strategy consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Kraków, Poland
Piaskowa 40C/2
Kraków, Poland 31-3412 - 5
+48502088457
-
UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
75% Event Management25% Sales OutsourcingEventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
Read moreSee All Locations (1)Kraków, Poland
Krakusa, 11
Kraków, Poland 30-5356 - 9
-
$1,000+$25 - $49 / hr250 - 999Katowice, Poland
Services provided
90% Recruiting10% Back Office OutsourcingSee all 20 projectsSmart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.
Industry Experience
Smart Solutions has received positive feedback across multiple industries, including Software, IT Services, Advertising & Marketing, and Financial Services. Clients commend their expertise in recruitment, with notable success in filling specialized roles swiftly and efficiently. The overall sentiment is favorable, highlighting strengths such as effective communication, understanding of client needs, and the ability to deliver high-quality candidates. Potential clients in these sectors can expect a reliable partner for their recruitment needs, particularly in tech and specialized positions.
Read All ReviewsSelect Industry to see insights
Human Resources Software Advertising & marketing IT Services Other Industry Business services Financial services Gaming Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Smart Solutions is praised for its cost-effectiveness and value for money, with clients noting that their services, while not the cheapest, deliver exceptional quality. One client highlighted that they saved significant time and money by engaging Smart Solutions, while another emphasized the good value for the cost, stating, 'there is something to pay for if you want the best quality services.' Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.Was this helpful?
View projects from:
See All Locations (7)Katowice, Poland
65 Sokolska
Katowice, Poland 40-08731 - 40
+48 605 577 157
-
UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
20% Event Marketing20% Market Research20% Marketing Strategy +2 services20% Mobile & App Marketing20% Sales OutsourcingPRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
Read moreSee All Locations (1)Kraków, Poland
Al. Korfantego 138
Kraków, Poland 31-64421 - 30
+48 690 311 683
-
$1,000+$25 - $49 / hrFreelancerKraków, Poland
Services provided
30% Custom Software Development20% Application Management & Support20% Mobile App Development +2 services20% Web Development10% Back Office OutsourcingOCTOCODE is a small software development firm located in Kraków, Poland. The team provides Custom Software Development and Application Management & Support.
Read moreSee All Locations (1)Kraków, Poland
Sikorki 16
Kraków, Poland 31-5891
+48 693 017 753
-
UndisclosedUndisclosed1,000 - 9,999Chorzów, Poland
Services provided
100% Back Office OutsourcingArchiDoc SA, a Back Office Outsourcing company, specialize in Back Office Outsourcing. They were launched in 1994.
Read moreSee All Locations (1)Chorzów, Poland
Niedźwiedziniec 10, Chorzów, Woj.
Chorzów, Poland 41-506201 - 250
+48 22 595 40 45
-
UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Email Marketing20% Event Management20% Social Media Marketing +3 services15% Graphic Design15% Web Design10% Sales OutsourcingSmall social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
Read moreSee All Locations (1)Kraków, Poland
Złocieniowa 40
Kraków, Poland 30-7986 - 9
(+48) 690-001-951
-
UndisclosedUndisclosed250 - 999Katowice, Poland
Services provided
40% Cloud Consulting & SI25% Call Center Services15% Cybersecurity +3 services10% IT Managed Services5% IT Strategy Consulting5% Other IT Consulting and SIFounded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
Read moreSee All Locations (1)Katowice, Poland
Ligocka 103, 8
Katowice, Poland 40-001251 - 300
+48 32 420 33 33
-
UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Application Management & Support20% UX/UI Design15% Branding +4 services15% Product Design10% Graphic Design10% Marketing Strategy10% Sales OutsourcingGabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
Read moreSee All Locations (1)Kraków, Poland
Racławicka
Kraków, Poland 301
-
$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Services provided
20% Accounting20% Finance & Accounting Outsourcing (FAO)20% HR Consulting +3 services20% Sales Outsourcing10% Business Consulting10% Financial ConsultingVoltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (1)Kielce, Poland
Wesola 51
Kielce, Poland 25-0016 - 9
+48662232143
-
UndisclosedUndisclosed10 - 49Gliwice, Poland
Services provided
40% Conversion Optimization20% AI Development20% Application Testing +1 service20% Sales OutsourcingLandingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
Read moreSee All Locations (2)Gliwice, Poland
ul. Dworcowa 25
Gliwice, Poland 41-10010 - 15
-
UndisclosedUndisclosed250 - 999Kraków, Poland
Services provided
50% Back Office Outsourcing50% Call Center ServicesTivron, a Back Office Outsourcing and call center service, is in Kraków, Poland. Their services include Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Kraków, Poland
aleja Jana Pawła II 180 Lesser Poland Voivodeship
Kraków, Poland 31-982 -
UndisclosedUndisclosed50 - 249Zabrze, Poland
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingS8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Zabrze, Poland
ul. Wolności 317, Zabrze
Zabrze, Poland 41-800+48.662.888.888
-
UndisclosedUndisclosed250 - 999Kraków, Poland
Services provided
100% Back Office OutsourcingIT Works is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and are headquartered in Kraków, Poland.
Read moreSee All Locations (1)Kraków, Poland
ul. Stanisława Skarżyńskiego, 9 małopolskie
Kraków, Poland 31-86612.395.1300
-
UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
50% Back Office Outsourcing50% Business ConsultingBlue Idea Sp. Z o. O is a Kraków, Poland-based Back Office Outsourcing and Business Consulting company. Their services include Back Office Outsourcing and Business Consulting.
Read moreSee All Locations (1)Kraków, Poland
ul. Stefana Korbońskiego, 27 / E, Lesser Poland
Kraków, Poland 30-44312.267.7199
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Krakow BPO Services
-
$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Skawina, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
91% Back Office Outsourcing9% Other -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr10 - 49Kraków, Poland
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
7.1/40.00/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr2 - 9Kraków, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$25 - $49 / hr250 - 999Katowice, Poland
Ability to deliver
34.8/40.016.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hrFreelancerKraków, Poland
Ability to deliver
5.8/40.00/20 Reviews1.2/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Chorzów, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
Latest BPO Articles
See all articles
Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025
Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.
Why More Law Firms Are Leveraging BPOs
Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.