Top BPO Companies in Krakow

Ratings Updated: January 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Krakow, Poland

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (1)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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Reviews mention Personable
Clients have consistently praised Remote CoWorker for their personable approach, emphasizing the ease of communication and genuine interest in client needs. One client noted that their initial meeting with a representative was 'fantastic,' highlighting the company's commitment to customer service. Another client remarked on the competence and good personalities of the virtual assistants, reinforcing the overall positive sentiment regarding the company's personable nature, which stands out in an increasingly impersonal digital landscape.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm

5.0 Dec 17, 2020

The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm

5.0 Jun 23, 2025

Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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Outbound Republic

5.0 5 reviews

$1,000+

$50 - $99 / hr

2 - 9

Kraków, Poland

Services provided

100% Sales Outsourcing

Outbound Republic is a lead generation and sales optimization company, praised for its effective use of modern tools and AI in crafting outbound sales campaigns. With a 100% positive feedback rate, clients commend their responsiveness, timely delivery, and ability to deliver high-quality leads, with over 45% increase in qualified leads and a 20% conversion rate improvement noted by reviewers.

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Reviews mention Proactive
Clients have consistently praised Outbound Republic for their proactive approach to project management and problem-solving. Feedback highlights their adaptability, with one client noting their 'proactive in suggesting improvements' throughout the project. Another emphasized their 'clear communication' and 'responsiveness to our needs,' showcasing their commitment to client satisfaction. Overall, the sentiment surrounding their proactivity is highly positive, reflecting a strong capability to meet client expectations and enhance campaign outcomes.

Lead Generation for IT Services Company

5.0 Nov 25, 2024

Outbound Republic demonstrated exceptional project management throughout the engagement. Their organized and detail-oriented approach ensured smooth collaboration and timely delivery of all project milestones. Here are some key aspects of their project management and responsiveness: Timely Delivery, Clear Communication, Adaptability to Our Needs, Proactive Problem-Solving.
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Outbound Marketing for RFID Inlay & Label Manufacturer

5.0 Dec 5, 2025

Outbound Republic demonstrated efficient project management throughout the cooperation. Tasks were delivered within the agreed timelines, and communication was clear and proactive. The team remained responsive to our needs, quickly adjusting messaging, target segments, and outreach strategy whenever required. We appreciated their flexibility, structured workflow, and willingness to iterate based on feedback and performance insights.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, client feedback for Outbound Republic has been overwhelmingly positive. Clients praised their high responsiveness, effective project management, and ability to understand business needs deeply. A CEO noted the impressive use of AI in sales optimization, while a Sales Director highlighted their agile approach and flexibility in adapting strategies. Both reviewers reported successful outcomes, including the generation of numerous sales opportunities, with no significant areas for improvement identified.
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Industry Experience

Outbound Republic has demonstrated expertise across various industries, including Information Technology, Manufacturing, and Other sectors. Clients praised their effective lead generation, exceptional project management, and agile communication. In Information Technology, they facilitated successful outreach, discovering new markets and generating significant sales opportunities. In Manufacturing, their tailored campaigns in niche markets led to over 50 sales opportunities. Overall, they are well-regarded for their strategic insights and responsiveness, making them a suitable choice for clients in these fields.
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Consulting Information technology Human Resources Manufacturing

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Poland (4) United States (1)
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Thulium

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% E-Commerce Development

Thulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Krakow, Poland

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Savannah, GA

4 Cedar Cove
Savannah, GA 31410
1

4783064144

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Krakow, Poland

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Sellap sp.zo.o.

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Skawina, Poland

Services provided

70% Sales Outsourcing

19% Call Center Services

5% Language Interpretation +6 services

1% Back Office Outsourcing

1% Business Consulting

1% Customer Service Outsourcing

1% Direct Marketing

1% Market Research

1% Marketing Strategy

Sellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
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Skawina, Poland

al. Bukowska 1A
Skawina, Poland 32-050
6 - 9

0048578617364

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Sterling Outsourcing Sp zoo

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Kraków, Poland

Services provided

30% Accounting

26% Back Office Outsourcing

19% Call Center Services +2 services

15% Finance & Accounting Outsourcing (FAO)

10% Customer Service Outsourcing

Sterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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Smart Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

55% Call Center Services

30% Sales Outsourcing

15% Customer Service Outsourcing

Smart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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Contact Center Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Contact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Contact Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

56% Call Center Services

24% Customer Service Outsourcing

20% Marketing Strategy

Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?

Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Krakow, Poland

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights their exceptional project management and adaptability. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and timely delivery of all tasks. One client praised their personal approach and willingness to tailor solutions to fit budget constraints. Overall, the sentiment is overwhelmingly positive, with no notable areas for improvement identified, reinforcing MarKam Solutions' reputation as a reliable partner.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

București, Romania

George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607, POB 020339, District 2
București, Romania 023998
More than 5k

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Polski HR

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Other

Polski HR is a midsize Back Office Outsourcing company in Kraków, Poland. Their services include Back Office Outsourcing.
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Teleaudyt sp. z o. o.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Kraków, Poland

Services provided

20% Cybersecurity

20% IT Managed Services

20% IT Strategy Consulting +3 services

15% Corporate Training & Coaching

15% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Krakow, Poland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Proactive
Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Krakow, Poland

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

See all 22 projects
Reviews mention Proactive
Clients have consistently praised Remote Team Solutions for their proactive approach and responsiveness. One client highlighted their 'remarkable' speed in addressing requests and their willingness to engage in meetings as needed. Another noted their proactive handling of challenges, ensuring that all needs were met effectively. Overall, the sentiment surrounding the company's proactiveness is highly positive, with clients expressing satisfaction in their ability to anticipate and address requirements promptly.

BPO Services for Handicraft Store

5.0 Aug 24, 2022

They really see for our company and our staff. They make sure to provide anything we need and help us with it. They always approach all challenges proactively.
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Local Recruitment Services for Retail Tech Software Company

5.0 Oct 23, 2022

The speed in responding to any requests we made and their proactiveness were remarkable! Very effective despite the time difference Egypt-Ireland-Mexico. Frequent emails between us and they were always ready to jump in meetings when needed.
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App & Web Development for Winery

5.0 Dec 28, 2020

Remote Team Solutions is the one who pointed out to us that we didn’t have a trademark. They let me know that they could handle that for me and made a case for why it’s best to be prepared by having one. That demonstrated to me the extent to which they’re willing to look out for their customers.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions highlight strong client satisfaction, particularly in project management and trust. A CTO from Nutiliti praised the company for effectively managing utility operations and providing excellent support, noting their alignment in values and culture. The client emphasized the ease of trusting RTS with significant business functions, indicating a long-term partnership as they have been working together for four years with plans to continue. Overall sentiment reflects a positive experience with no suggested areas for improvement.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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View projects from:

United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Contract Administration Sp. z o.o.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

55% HR Outsourcing

30% Accounting

10% Back Office Outsourcing +1 service

5% HR Consulting

Founded in 1990, Contract Administration Sp. Z o.o. Is a HR Outsourcing company. The team provides HR Outsourcing and Accounting.
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Kraków, Poland

Smoleńsk
Kraków, Poland 30
10 - 15

+48 12 334 9100

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United Solutions

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

Kraków, Poland

Services provided

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% Computer Engineering +8 services

10% Customer Service Outsourcing

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

5% BI & Big Data Consulting & SI

5% Recruitment Process Outsourcing

United Solutions is an IT strategy consulting company in Kraków, Poland. They specialize in IT strategy consulting and Customer Service Outsourcing.
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Thrivity

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Kraków, Poland

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% IT Strategy Consulting +4 services

15% IT Staff Augmentation

15% Recruiting

5% Business Consulting

5% IT Managed Services

Thrivity is an IT strategy consulting company. They are based in Kraków, Poland, and their services include IT strategy consulting and Back Office Outsourcing.
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Eventory by 6Connex

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

75% Event Management

25% Sales Outsourcing

Eventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
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Smart Solutions

5.0 20 reviews

$1,000+

$25 - $49 / hr

250 - 999

Katowice, Poland

Services provided

90% Recruiting

10% Back Office Outsourcing

Smart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.

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Reviews mention Efficient
Clients consistently highlight Smart Solutions' efficiency in their service delivery. For instance, one CEO noted that they presented the first candidate within a week and successfully filled all positions within a month. The client praised the swift communication and seamless cooperation, emphasizing the impressive efficiency of Smart Solutions. Overall, the sentiment surrounding efficiency is overwhelmingly positive, with clients expressing satisfaction in how quickly and effectively their recruitment needs were met.

Recruitment Services for Digital Marketing Company

5.0 Dec 7, 2022

The efficiency was impressive. Their workflow facilitated fast communication and nice cooperation.
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Industry Experience

Smart Solutions has received positive feedback across multiple industries, including Software, IT Services, Advertising & Marketing, and Financial Services. Clients commend their expertise in recruitment, with notable success in filling specialized roles swiftly and efficiently. The overall sentiment is favorable, highlighting strengths such as effective communication, understanding of client needs, and the ability to deliver high-quality candidates. Potential clients in these sectors can expect a reliable partner for their recruitment needs, particularly in tech and specialized positions.
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Select Industry to see insights

Human Resources Software Advertising & marketing IT Services Other Industry Business services Financial services Gaming Logistics & Supply Chain

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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Smart Solutions is praised for its cost-effectiveness and value for money, with clients noting that their services, while not the cheapest, deliver exceptional quality. One client highlighted that they saved significant time and money by engaging Smart Solutions, while another emphasized the good value for the cost, stating, 'there is something to pay for if you want the best quality services.' Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.
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Katowice, Poland

65 Sokolska
Katowice, Poland 40-087
31 - 40

+48 605 577 157

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PRO Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

20% Event Marketing

20% Market Research

20% Marketing Strategy +2 services

20% Mobile & App Marketing

20% Sales Outsourcing

PRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
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OCTOCODE

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Kraków, Poland

Services provided

30% Custom Software Development

20% Application Management & Support

20% Mobile App Development +2 services

20% Web Development

10% Back Office Outsourcing

OCTOCODE is a small software development firm located in Kraków, Poland. The team provides Custom Software Development and Application Management & Support.
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ArchiDoc SA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Chorzów, Poland

Services provided

100% Back Office Outsourcing

ArchiDoc SA, a Back Office Outsourcing company, specialize in Back Office Outsourcing. They were launched in 1994.
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BITUBI Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

20% Email Marketing

20% Event Management

20% Social Media Marketing +3 services

15% Graphic Design

15% Web Design

10% Sales Outsourcing

Small social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
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3S

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Katowice, Poland

Services provided

40% Cloud Consulting & SI

25% Call Center Services

15% Cybersecurity +3 services

10% IT Managed Services

5% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
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Gabriela Kłos-Kufel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

20% Application Management & Support

20% UX/UI Design

15% Branding +4 services

15% Product Design

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

Gabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
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Voltex Invest

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Kielce, Poland

Services provided

20% Accounting

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting +3 services

20% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Voltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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Landingi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gliwice, Poland

Services provided

40% Conversion Optimization

20% AI Development

20% Application Testing +1 service

20% Sales Outsourcing

Landingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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Tivron

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Call Center Services

Tivron, a Back Office Outsourcing and call center service, is in Kraków, Poland. Their services include Back Office Outsourcing and Call Center Services.
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S8 SA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Zabrze, Poland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

S8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
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IT Works

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kraków, Poland

Services provided

100% Back Office Outsourcing

IT Works is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and are headquartered in Kraków, Poland.
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Blue Idea Sp. z o. o

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Business Consulting

Blue Idea Sp. Z o. O is a Kraków, Poland-based Back Office Outsourcing and Business Consulting company. Their services include Back Office Outsourcing and Business Consulting.
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Top BPO Companies in Krakow

List of the Top Krakow BPO Services

Reviews mention Adaptable

Back Office Outsourcing for E-Commerce Co

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Average Project Cost Breakdown

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TECHSPEED INC is very responsive

Reviews mention Personable

Virtual Assistance for Financial Advisory & Consulting Firm

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Reviewed 20 times in the past 6 months

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Reviews mention Proactive

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Reviewed 2 times in the past 6 months

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Reviews mention Personable

Call Center Staff Aug for Higher Education Institution

Reviewed 2 times in the past 6 months

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HelpSquad is very responsive

Reviewed 1 time in the past 6 months

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Reviews mention Proactive

Customer Service Outsourcing for GPS Pet Tracker Provider

Industry Experience

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Reviewed 2 times in the past 6 months

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Reviews mention Proactive

Sales Outsourcing & Lead Gen for Advertising Account Co

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Reviewed 3 times in the past 6 months

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TDCX is responsive

Reviews mention Proactive

Customer Support for Telecommunications Company

Data Entry Process Services for Educational Company

Customer Support for Driving Technology Company

Call Center Support for Health Consultation Firm

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Average Project Cost Breakdown

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Big Outsource is responsive

Reviews mention Proactive

BPO Services for Handicraft Store

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Reviewed 1 time in the past 6 months

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Reviews mention Efficient

Recruitment Services for Digital Marketing Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

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