Top BPO Companies in Krakow

Ratings Updated: February 25, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Krakow, Poland

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, emphasizing effective call center services and general accounting support. Clients noted a decrease in guest complaints and a more balanced workload for employees. Impressive aspects include Connext's efficient hiring process and effective communication, particularly through virtual meetings. Suggestions for improvement include increased employee training. Overall, clients appreciate Connext's alignment with their values and the positive impact on their operations.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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Outbound Republic

5.0 6 reviews

$1,000+

$50 - $99 / hr

2 - 9

Kraków, Poland

Services provided

100% Sales Outsourcing

Outbound Republic is an outbound marketing and lead generation agency specializing in identifying and targeting ideal customer profiles for B2B companies. Their services include audience segmentation, outbound strategy development, and execution, as evidenced by consistent positive feedback across multiple reviews. Approximately 100% of reviewers highlight their efficient project management, responsiveness, and ability to deliver high-quality leads, contributing to increased sales opportunities.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients consistently praised Outbound Republic for their responsiveness and result-oriented approach, highlighting effective project management and clear communication. One client noted a significant increase in lead quality and a better understanding of their target audience, while another emphasized their agile collaboration and adaptability to feedback. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no major areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Clients consistently praised Outbound Republic for their competitive pricing and strong value for money. Feedback highlighted that their services fit within budget constraints while delivering significant results, such as generating over 100 sales opportunities and improving lead qualification rates. One client noted, "Good value for cost," while another emphasized that their pricing aligned well with project needs. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, reinforcing the company's reputation for delivering quality services at a reasonable price.
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Poland (5) United States (1)

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Thulium

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% E-Commerce Development

Thulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Passionate about their work
Clients have consistently noted the team's passion for their work, highlighting their hard work and dedication. One client remarked on the impressive management, stating that the team is 'very accommodating' and 'willing to put the effort in.' The client expressed satisfaction with the training process, emphasizing that after proper guidance, the virtual assistants become 'very valuable employees.' Overall, feedback reflects a strong sentiment of appreciation for the team's commitment and enthusiasm towards their projects.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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19 of 19 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 19 times in the past 6 months
Recent feedback on Remote CoWorker highlights their reliability and efficiency across various projects. Clients noted timely task completion, effective communication, and high-quality support. For instance, one client praised their assistant for improving productivity by 30% and another highlighted the seamless onboarding process. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction with the team's professionalism and ability to meet specific needs without requiring repeated follow-ups.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Krakow, Poland

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Krakow, Poland

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Sellap sp.zo.o.

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Skawina, Poland

Services provided

70% Sales Outsourcing

19% Call Center Services

5% Language Interpretation +6 services

1% Back Office Outsourcing

1% Business Consulting

1% Customer Service Outsourcing

1% Direct Marketing

1% Market Research

1% Marketing Strategy

Sellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
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Skawina, Poland

al. Bukowska 1A
Skawina, Poland 32-050
6 - 9

0048578617364

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Sterling Outsourcing Sp zoo

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Kraków, Poland

Services provided

30% Accounting

26% Back Office Outsourcing

19% Call Center Services +2 services

15% Finance & Accounting Outsourcing (FAO)

10% Customer Service Outsourcing

Sterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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Smart Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

55% Call Center Services

30% Sales Outsourcing

15% Customer Service Outsourcing

Smart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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Contact Center Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Contact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Contact Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

56% Call Center Services

24% Customer Service Outsourcing

20% Marketing Strategy

Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?

Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Krakow, Poland

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldr. as providing good value for money, with several reviews highlighting significant cost savings. For instance, one client reported annual savings of $6 million due to Boldr.'s services, while another emphasized that their pricing fit the budget and offered good value. Overall, the sentiment is positive, with many clients appreciating the balance of quality service and affordability, although some noted areas for improvement in hiring speed.
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Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Krakow, Poland

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Krakow, Poland

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
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Singapore (7) Germany (1) Spain (1) United States (1)

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Polski HR

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Other

Polski HR is a midsize Back Office Outsourcing company in Kraków, Poland. Their services include Back Office Outsourcing.
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Teleaudyt sp. z o. o.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Kraków, Poland

Services provided

20% Cybersecurity

20% IT Managed Services

20% IT Strategy Consulting +3 services

15% Corporate Training & Coaching

15% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Krakow, Poland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reliable
Clients consistently describe Big Outsource as a reliable partner, highlighting their proactive communication and timely project management. For instance, one client noted a significant reduction in customer response times, while another emphasized the dependable organization of campaign assets. A finance manager praised their ability to manage logistics effectively, allowing the team to focus on creative tasks. Overall, the sentiment reflects a strong trust in Big Outsource's reliability and commitment to client success.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

The turnaround time for client projects went from 12 days to about 6, and we stopped missing key client messages or approvals. Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Virtual Assistant Services for Software Company

5.0 Jul 30, 2025

Yes highly reliable and fast. We had a master tracker in Notion that was always up to date. They even created their own process guide to reduce back-and-forth questions.
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Customer Service Outsourcing for Data Platform

5.0 Aug 19, 2025

If you run a lean ecommerce operation and need someone reliable behind the curtain, Big Outsource gives you that peace of mind. It’s the best move we made in Q3.
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Virtual Assistant Services for B2B E-Commerce Platform Co

5.0 Oct 15, 2025

They were very responsive and made sure I always had clear next steps. Weekly check-ins gave me confidence that everything was on track. The reliability they brought to my solo practice gave me a sense of stability that freelancers don’t usually get.
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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Krakow, Poland

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong positive sentiment, highlighting their effective project management and alignment with client values. A CTO from Nutiliti praised their trustworthiness and seamless integration into business operations, noting a four-year partnership and plans for continued collaboration. The client emphasized the company's responsiveness and support, appreciating their flexibility in management style. Overall, clients view Remote Team Solutions as a reliable partner, with no significant areas for improvement identified.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Contract Administration Sp. z o.o.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

55% HR Outsourcing

30% Accounting

10% Back Office Outsourcing +1 service

5% HR Consulting

Founded in 1990, Contract Administration Sp. Z o.o. Is a HR Outsourcing company. The team provides HR Outsourcing and Accounting.
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Kraków, Poland

Smoleńsk
Kraków, Poland 30
10 - 15

+48 12 334 9100

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United Solutions

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

Kraków, Poland

Services provided

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% Computer Engineering +8 services

10% Customer Service Outsourcing

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

5% BI & Big Data Consulting & SI

5% Recruitment Process Outsourcing

United Solutions is an IT strategy consulting company in Kraków, Poland. They specialize in IT strategy consulting and Customer Service Outsourcing.
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Thrivity

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Kraków, Poland

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% IT Strategy Consulting +4 services

15% IT Staff Augmentation

15% Recruiting

5% Business Consulting

5% IT Managed Services

Thrivity is an IT strategy consulting company. They are based in Kraków, Poland, and their services include IT strategy consulting and Back Office Outsourcing.
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Eventory by 6Connex

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

75% Event Management

25% Sales Outsourcing

Eventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
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Smart Solutions

5.0 20 reviews

$1,000+

$25 - $49 / hr

250 - 999

Katowice, Poland

Services provided

90% Recruiting

10% Back Office Outsourcing

Smart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.

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Reviews mention Accessible
Clients consistently praised Smart Solutions for their accessibility and communication. One client noted the 'fast and comfortable communication' with their managers, highlighting that they were 'always available' and kept informed throughout the process. Another review emphasized the 'human touch and customer focus' of the team, indicating that the account manager was 'available every time when he was needed.' Overall, the sentiment reflects a strong appreciation for the company's commitment to being accessible and responsive.

Recruiting Services for Global Software Vendor

5.0 Sep 25, 2023

The project management was excellent as well, as they were always available and kept us informed of the progress. To be honest, we did not expect such a level of service, particularly the comfort of interaction and speed of work.
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Recruitment & Back Office Support for Game Dev Studio

5.0 Aug 30, 2022

Our account manager was available every time when he was needed. We also had weekly sync call to check our progress. I like the human touch and customer focus.
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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Smart Solutions is praised for its cost-effectiveness and value for money, with clients noting that their services, while not the cheapest, deliver exceptional quality. One client highlighted that they saved significant time and money by engaging Smart Solutions, while another emphasized the good value for the cost, stating, 'there is something to pay for if you want the best quality services.' Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.
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Ukraine (14) Czech Republic (1) United States (1)

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Katowice, Poland

65 Sokolska
Katowice, Poland 40-087
31 - 40

+48 605 577 157

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PRO Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

20% Event Marketing

20% Market Research

20% Marketing Strategy +2 services

20% Mobile & App Marketing

20% Sales Outsourcing

PRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
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OCTOCODE

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Kraków, Poland

Services provided

30% Custom Software Development

20% Application Management & Support

20% Mobile App Development +2 services

20% Web Development

10% Back Office Outsourcing

OCTOCODE is a small software development firm located in Kraków, Poland. The team provides Custom Software Development and Application Management & Support.
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ArchiDoc SA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Chorzów, Poland

Services provided

100% Back Office Outsourcing

ArchiDoc SA, a Back Office Outsourcing company, specialize in Back Office Outsourcing. They were launched in 1994.
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BITUBI Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

20% Email Marketing

20% Event Management

20% Social Media Marketing +3 services

15% Graphic Design

15% Web Design

10% Sales Outsourcing

Small social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
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3S

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Katowice, Poland

Services provided

40% Cloud Consulting & SI

25% Call Center Services

15% Cybersecurity +3 services

10% IT Managed Services

5% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
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Gabriela Kłos-Kufel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

20% Application Management & Support

20% UX/UI Design

15% Branding +4 services

15% Product Design

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

Gabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
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Voltex Invest

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Kielce, Poland

Services provided

20% Accounting

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting +3 services

20% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Voltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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Landingi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gliwice, Poland

Services provided

40% Conversion Optimization

20% AI Development

20% Application Testing +1 service

20% Sales Outsourcing

Landingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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Tivron

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Call Center Services

Tivron, a Back Office Outsourcing and call center service, is in Kraków, Poland. Their services include Back Office Outsourcing and Call Center Services.
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S8 SA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Zabrze, Poland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

S8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
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IT Works

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Kraków, Poland

Services provided

100% Back Office Outsourcing

IT Works is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and are headquartered in Kraków, Poland.
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Blue Idea Sp. z o. o

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

50% Back Office Outsourcing

50% Business Consulting

Blue Idea Sp. Z o. O is a Kraków, Poland-based Back Office Outsourcing and Business Consulting company. Their services include Back Office Outsourcing and Business Consulting.
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