Top Call Center Services & Voice Services in Krakow
16 Companies
List of the Top Krakow Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Communicative
Clients have consistently praised Simply Contact for their exceptional communication skills and responsiveness. For instance, one client noted their 'outstanding' project management, highlighting that they always delivered on time and adapted quickly to needs. Another client emphasized the 'great communication' and 'flexibility' of the team, stating they were 'great communicators' who moved quickly. Overall, the sentiment reflects a high level of satisfaction regarding communication, with clients appreciating the clarity and proactivity in their interactions.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
Read Full Review -
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
Read Full Review -
Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
Read Full Review -
Call Center Services for Travel Tech Company
5.0 Feb 5, 2021During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.
29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Industry Experience
SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
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Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
$1,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Communicative
Clients have consistently praised Simply Contact for their exceptional communication skills and responsiveness. For instance, one client noted their 'outstanding' project management, highlighting that they always delivered on time and adapted quickly to needs. Another client emphasized the 'great communication' and 'flexibility' of the team, stating they were 'great communicators' who moved quickly. Overall, the sentiment reflects a high level of satisfaction regarding communication, with clients appreciating the clarity and proactivity in their interactions.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
Read Full Review -
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
Read Full Review -
Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
Read Full Review -
Call Center Services for Travel Tech Company
5.0 Feb 5, 2021During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Services provided
100% Sales OutsourcingSee all 6 projectsOutbound Republic is an outbound marketing and lead generation agency specializing in identifying and targeting ideal customer profiles for B2B companies. Their services include audience segmentation, outbound strategy development, and execution, as evidenced by consistent positive feedback across multiple reviews. Approximately 100% of reviewers highlight their efficient project management, responsiveness, and ability to deliver high-quality leads, contributing to increased sales opportunities.
Reviews mention Flexible
Clients have consistently praised Outbound Republic for their flexibility and responsiveness throughout projects. One client noted their 'agile and flexible approach to collaboration,' highlighting the team's ability to quickly adapt to changing priorities and feedback. Another emphasized the team's willingness to iterate based on performance insights, which contributed to an efficient workflow. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating the proactive adjustments made to strategies and messaging.-
Outbound Marketing for RFID Inlay & Label Manufacturer
5.0 Dec 5, 2025The team remained responsive to our needs, quickly adjusting messaging, target segments, and outreach strategy whenever required. We appreciated their flexibility, structured workflow, and willingness to iterate based on feedback and performance insights. What we found most impressive about Outbound Republic was their agile and flexible approach to collaboration. They adapted quickly to new priorities, target industries, and campaign feedback, maintaining a high level of responsiveness throughout the project.
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Industry Experience
Outbound Republic has demonstrated strong expertise across various industries, including Manufacturing, Information Technology, and SaaS. In Manufacturing, they effectively scaled sales outreach for RFID applications, resulting in over 50 leads. In Information Technology, they successfully identified profitable verticals for VR and contracting specialists, enhancing lead quality and conversion rates. Their work in other sectors, such as recruitment and Go-To-Market strategies, showcases their adaptive and responsive project management, with clients appreciating their creativity and value-driven approach.
Read All ReviewsSelect Industry to see insights
Consulting Software Information technology Human Resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Outbound Republic for their competitive pricing and strong value for money. Feedback highlighted that their services fit within budget constraints while delivering significant results, such as generating over 100 sales opportunities and improving lead qualification rates. One client noted, "Good value for cost," while another emphasized that their pricing aligned well with project needs. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, reinforcing the company's reputation for delivering quality services at a reasonable price.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Polish-based reviewers from Krakow and Katowice highlight Outbound Republic's expertise in lead generation, outbound sales campaigns, and market research. They commend the team's strategic approach, timely delivery, and responsiveness, emphasizing their ability to handle complex projects like outreach, qualification, and analytics effectively.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr2 - 9Skawina, Poland
Services provided
19% Call Center Services70% Sales Outsourcing5% Language Interpretation +6 services1% Back Office Outsourcing1% Business Consulting1% Customer Service Outsourcing1% Direct Marketing1% Market Research1% Marketing StrategySellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
Read moreSee All Locations (2)Skawina, Poland
al. Bukowska 1A
Skawina, Poland 32-0506 - 9
0048578617364
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
55% Call Center Services30% Sales Outsourcing15% Customer Service OutsourcingSmart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
56% Call Center Services24% Customer Service Outsourcing20% Marketing StrategyContact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
60% Call Center Services40% Customer Service OutsourcingContact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
19% Call Center Services30% Accounting26% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)10% Customer Service OutsourcingSterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% E-Commerce DevelopmentThulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
75% Event Management25% Sales OutsourcingEventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
20% Event Marketing20% Market Research20% Marketing Strategy +2 services20% Mobile & App Marketing20% Sales OutsourcingPRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Email Marketing20% Event Management20% Social Media Marketing +3 services15% Graphic Design15% Web Design10% Sales OutsourcingSmall social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed250 - 999Katowice, Poland
Services provided
25% Call Center Services40% Cloud Consulting & SI15% Cybersecurity +3 services10% IT Managed Services5% IT Strategy Consulting5% Other IT Consulting and SIFounded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Application Management & Support20% UX/UI Design15% Branding +4 services15% Product Design10% Graphic Design10% Marketing Strategy10% Sales OutsourcingGabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
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$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Services provided
20% Accounting20% Finance & Accounting Outsourcing (FAO)20% HR Consulting +3 services20% Sales Outsourcing10% Business Consulting10% Financial ConsultingVoltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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UndisclosedUndisclosed10 - 49Gliwice, Poland
Services provided
40% Conversion Optimization20% AI Development20% Application Testing +1 service20% Sales OutsourcingLandingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Kraków, Poland
Services provided
50% Call Center Services50% Back Office OutsourcingTivron, a Back Office Outsourcing and call center service, is in Kraków, Poland. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Zabrze, Poland
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingS8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
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List of the Top 1 Krakow Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Ability to deliver
21.8/40.017.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr2 - 9Katowice, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
19% Call Center Services70% Sales Outsourcing11% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Call Center Services30% Sales Outsourcing15% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
56% Call Center Services44% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
19% Call Center Services81% Other -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Katowice, Poland
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Ability to deliver
4.7/40.00/20 Reviews0/10 Clients & Experience4.7/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Gliwice, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Zabrze, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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