Top Call Center Services & Voice Services in Krakow
16 Companies
List of the Top Krakow Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Flexible
The feedback regarding Simply Contact's flexibility is overwhelmingly positive. Clients highlighted their ability to adapt to specific needs, with one noting, "Their flexibility and clear communication made the whole process smooth and stress-free." Another client remarked on their "great interaction" and described them as "very pleasant, flexible, and patient." Overall, Simply Contact is recognized for their responsiveness and adaptability, contributing significantly to client satisfaction and project success.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Results-oriented
The reviews reflect a strong sentiment towards SupportYourApp's results-oriented approach. Clients noted significant improvements in customer satisfaction (CSAT) and retention rates, attributing these successes to the team's efficient handling of customer requests and personalized support. One client highlighted the quick response times and the ability to seamlessly integrate into their systems, ultimately reducing churn rates. Overall, the feedback emphasizes SupportYourApp's effectiveness in delivering measurable outcomes and adapting to client needs.-
Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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9 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
In the last six months, client feedback regarding SupportYourApp has been mixed. Several clients praised the company's responsiveness and operational excellence, highlighting strong performance and adaptability, particularly in 24/7 support roles. However, a notable review expressed dissatisfaction due to a lack of ownership and efficiency, resulting in increased internal workload. Overall, while many clients report satisfaction with service quality, there are significant concerns regarding consistency and accountability in some instances.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Flexible
The feedback regarding Simply Contact's flexibility is overwhelmingly positive. Clients highlighted their ability to adapt to specific needs, with one noting, "Their flexibility and clear communication made the whole process smooth and stress-free." Another client remarked on their "great interaction" and described them as "very pleasant, flexible, and patient." Overall, Simply Contact is recognized for their responsiveness and adaptability, contributing significantly to client satisfaction and project success.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
Read Full Review -
Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
Read Full Review -
Customer Support Services for SaaS Company
5.0 Apr 25, 2023The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
Read Full Review -
Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.
Read Full Review
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Services provided
100% Sales OutsourcingSee all 6 projectsOutbound Republic is an outbound marketing and lead generation agency specializing in identifying and targeting ideal customer profiles for B2B companies. Their services include audience segmentation, outbound strategy development, and execution, as evidenced by consistent positive feedback across multiple reviews. Approximately 100% of reviewers highlight their efficient project management, responsiveness, and ability to deliver high-quality leads, contributing to increased sales opportunities.
Reviews mention Flexible
Clients have consistently praised Outbound Republic for their flexibility and responsiveness throughout projects. One client noted their 'agile and flexible approach to collaboration,' highlighting the team's ability to quickly adapt to changing priorities and feedback. Another emphasized the team's willingness to iterate based on performance insights, which contributed to an efficient workflow. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating the proactive adjustments made to strategies and messaging.-
Outbound Marketing for RFID Inlay & Label Manufacturer
5.0 Dec 5, 2025The team remained responsive to our needs, quickly adjusting messaging, target segments, and outreach strategy whenever required. We appreciated their flexibility, structured workflow, and willingness to iterate based on feedback and performance insights. What we found most impressive about Outbound Republic was their agile and flexible approach to collaboration. They adapted quickly to new priorities, target industries, and campaign feedback, maintaining a high level of responsiveness throughout the project.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Outbound Republic for their competitive pricing and strong value for money. Feedback highlighted that their services fit within budget constraints while delivering significant results, such as generating over 100 sales opportunities and improving lead qualification rates. One client noted, "Good value for cost," while another emphasized that their pricing aligned well with project needs. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, reinforcing the company's reputation for delivering quality services at a reasonable price.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Reviewers from Krakow and Katowice recognize Outbound Republic's proficiency in outbound sales, lead sourcing, and campaign management. They value the company's cultural fit, innovative methods, and timely, responsive project delivery, demonstrating extensive experience in B2B lead generation and outreach solutions.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr2 - 9Skawina, Poland
Services provided
19% Call Center Services70% Sales Outsourcing5% Language Interpretation +6 services1% Back Office Outsourcing1% Business Consulting1% Customer Service Outsourcing1% Direct Marketing1% Market Research1% Marketing StrategySellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
Read moreSee All Locations (2)Skawina, Poland
al. Bukowska 1A
Skawina, Poland 32-0506 - 9
0048578617364
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
55% Call Center Services30% Sales Outsourcing15% Customer Service OutsourcingSmart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
56% Call Center Services24% Customer Service Outsourcing20% Marketing StrategyContact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
60% Call Center Services40% Customer Service OutsourcingContact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
19% Call Center Services30% Accounting26% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)10% Customer Service OutsourcingSterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% E-Commerce DevelopmentThulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
75% Event Management25% Sales OutsourcingEventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
20% Event Marketing20% Market Research20% Marketing Strategy +2 services20% Mobile & App Marketing20% Sales OutsourcingPRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Email Marketing20% Event Management20% Social Media Marketing +3 services15% Graphic Design15% Web Design10% Sales OutsourcingSmall social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed250 - 999Katowice, Poland
Services provided
25% Call Center Services40% Cloud Consulting & SI15% Cybersecurity +3 services10% IT Managed Services5% IT Strategy Consulting5% Other IT Consulting and SIFounded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Application Management & Support20% UX/UI Design15% Branding +4 services15% Product Design10% Graphic Design10% Marketing Strategy10% Sales OutsourcingGabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
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$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Services provided
20% Accounting20% Finance & Accounting Outsourcing (FAO)20% HR Consulting +3 services20% Sales Outsourcing10% Business Consulting10% Financial ConsultingVoltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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UndisclosedUndisclosed10 - 49Gliwice, Poland
Services provided
40% Conversion Optimization20% AI Development20% Application Testing +1 service20% Sales OutsourcingLandingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Kraków, Poland
Services provided
50% Call Center Services50% Back Office OutsourcingTivron, a Back Office Outsourcing and call center service, is in Kraków, Poland. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Zabrze, Poland
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingS8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
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List of the Top 1 Krakow Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Ability to deliver
21.2/40.017.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr2 - 9Skawina, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
19% Call Center Services70% Sales Outsourcing11% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Call Center Services30% Sales Outsourcing15% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
56% Call Center Services44% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
19% Call Center Services81% Other -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Katowice, Poland
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Ability to deliver
4.7/40.00/20 Reviews0/10 Clients & Experience4.7/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Gliwice, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Zabrze, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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