Top Call Center Services & Voice Services in Krakow
1 Leaders 15 Contenders
16 Companies
List of the Top Krakow Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$1,000+< $25 / hr250 - 999Serves Krakow, PolandServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Krakow, PolandServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
4 of 7 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
SupportYourApp has received a mix of feedback in recent reviews, with overall sentiment leaning towards positive. Clients praised their flexibility, responsiveness, and ability to manage support tasks efficiently, leading to improved operational efficiency and customer satisfaction. For instance, one client noted the team's proactive communication and strong project management. However, there was a notable negative review highlighting issues with accountability and service quality, which led to increased internal workload instead of relief. Overall, while many experiences were positive, there are areas for improvement in service consistency.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$10,000+< $25 / hr1,000 - 9,999Katowice, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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1 of 1 Krakow-based review is 5 starsUnknown avg. project cost for Call Center Services services in KrakowRead Similar ReviewsKrakow-based Call Center Services project highlight
Customer Support & Call Center Services for Software Company
5.0 — CCIG Group provides customer support and call center services for an e-commerce software company. The team assists customers, resolves technical issues, conducts outbound calling campaigns, and Read moreWas this helpful?
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Services provided
100% Sales OutsourcingSee all 7 projectsOutbound Republic is a lead generation and sales outreach company specializing in creating and executing outbound strategies, such as LinkedIn outreach and cold email campaigns. Across reviews, 100% of clients highlight their responsiveness, flexibility, and ability to deliver results, with many noting significant improvements in lead quality and conversion rates. The company consistently receives positive feedback for its professional communication and timely delivery of services.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Outbound Republic has received positive feedback for its effective lead generation services, particularly in generating sales-qualified leads through targeted outreach. Clients have praised the team's professionalism, responsiveness, and organizational skills, noting that deliverables were consistently met on time. One client highlighted the impressive flexibility and understanding of their needs, with no areas for improvement identified. Overall, the sentiment reflects a strong satisfaction with Outbound Republic's collaborative approach and results-oriented performance.Was this helpful?
Industry Experience
Outbound Republic has garnered positive feedback across various industries, including Information Technology, Manufacturing, and Other sectors. In IT, clients praised their lead generation capabilities and responsiveness, achieving up to five sales-qualified leads monthly. In Manufacturing, they effectively scaled outreach, resulting in over 50 sales opportunities. Overall, their strengths lie in project management, adaptability, and a client-centric approach, making them a suitable partner for companies seeking to enhance sales strategies in these sectors.
Read All ReviewsSelect Industry to see insights
Consulting Information technology Human Resources Manufacturing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outbound Republic's excellent value for money, often noting that their pricing aligns well with budgets while delivering quality results. One client remarked on the 'good value for cost,' while another emphasized their ability to generate significant sales opportunities at a reasonable price. Overall, the sentiment reflects satisfaction with the cost-effectiveness and the high level of service provided, with clients appreciating the timely delivery and responsiveness throughout their engagements.Was this helpful?
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$1,000+< $25 / hr2 - 9Skawina, Poland
Services provided
19% Call Center Services70% Sales Outsourcing5% Language Interpretation +6 services1% Back Office Outsourcing1% Business Consulting1% Customer Service Outsourcing1% Direct Marketing1% Market Research1% Marketing StrategySellap sp.zo.o. Is a Sales Outsourcing company. In Katowice, Poland and Skawina, Poland, the company was launched in 2012. Their team focuses on Sales Outsourcing and Call Center Services.
Read moreSee All Locations (2)Skawina, Poland
al. Bukowska 1A
Skawina, Poland 32-0506 - 9
0048578617364
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
55% Call Center Services30% Sales Outsourcing15% Customer Service OutsourcingSmart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
56% Call Center Services24% Customer Service Outsourcing20% Marketing StrategyContact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
60% Call Center Services40% Customer Service OutsourcingContact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
19% Call Center Services30% Accounting26% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)10% Customer Service OutsourcingSterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
Read more -
UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% E-Commerce DevelopmentThulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
10% Call Center Services15% Custom Software Development15% UX/UI Design +7 services15% Web Development10% Graphic Design10% Mobile App Development10% Web Design5% Architectural Design5% Back Office Outsourcing5% E-Commerce DevelopmentABM is a software development firm. Launched in 2024, their team focuses on Custom Software Development and UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
75% Event Management25% Sales OutsourcingEventory by 6Connex is an Event Management company. The agency is based in Kraków, Poland. Their team provides Event Management and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
20% Event Marketing20% Market Research20% Marketing Strategy +2 services20% Mobile & App Marketing20% Sales OutsourcingPRO Business Solutions is a Kraków, Poland-based Market Research company. They specialize in Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Email Marketing20% Event Management20% Social Media Marketing +3 services15% Graphic Design15% Web Design10% Sales OutsourcingSmall social media marketing agency BITUBI Marketing Agency, is located in Kraków, Poland. The team provides Social Media Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed250 - 999Katowice, Poland
Services provided
25% Call Center Services40% Cloud Consulting & SI15% Cybersecurity +3 services10% IT Managed Services5% IT Strategy Consulting5% Other IT Consulting and SIFounded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Kraków, Poland
Services provided
20% Application Management & Support20% UX/UI Design15% Branding +4 services15% Product Design10% Graphic Design10% Marketing Strategy10% Sales OutsourcingGabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
Read more -
$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Services provided
20% Accounting20% Finance & Accounting Outsourcing (FAO)20% HR Consulting +3 services20% Sales Outsourcing10% Business Consulting10% Financial ConsultingVoltex Invest , a Finance & Accounting Outsourcing (FAO) company, was established in 2020. The small team provides Finance & Accounting Outsourcing (FAO) and Accounting.
Read more -
UndisclosedUndisclosed10 - 49Gliwice, Poland
Services provided
40% Conversion Optimization20% AI Development20% Application Testing +1 service20% Sales OutsourcingLandingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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List of the Top 1 Krakow Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr2 - 9Skawina, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
19% Call Center Services70% Sales Outsourcing11% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Call Center Services30% Sales Outsourcing15% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
56% Call Center Services44% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
19% Call Center Services81% Other -
UndisclosedUndisclosed50 - 249Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$10,000+< $25 / hr1,000 - 9,999Katowice, Poland
Ability to deliver
25.2/40.020/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Katowice, Poland
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Kraków, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$150 - $199 / hr2 - 9Kielce, Poland
Ability to deliver
4.7/40.00/20 Reviews0/10 Clients & Experience4.7/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Gliwice, Poland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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