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Country: Poland
Services: Back Office Outsourcing

List of the Top Poland Back Office Outsourcing Service Providers

    Featured Providers

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  • Hugo

    Hugo

    🏆 Award Winning Customer Care & Data Annotation

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • Simply Contact

    Simply Contact

    🏆 Award-Winning Customer Support Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland
    Service Focus

    "Simply Contact agents are very skilled and able to handle even the most difficult tasks."

    • Call Center Manager, Government Helpline Center
  • Smart Solutions

    Smart Solutions

    Recruiting, IT Staff Augmentation, launch RND

    $1,000+
    $25 - $49 / hr
    250 - 999
    Katowice, Poland
    Service Focus

    "They meticulously chose the best specialists, helped us work on the project, and supported us until the end."

    • Manager, Software Development Company
  • Alcor

    Alcor

    Building software R&D teams in East.Europe & LATAM

    $1,000+
    Undisclosed
    50 - 249
    Warszawa, Poland
    Service Focus

    "We managed to more than double the team size within a year and kept active feedback channel with Alcor team."

    • Production Management & App Support Manager, Ledger SAS
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  • Voice Contact Center

    Voice Contact Center

    Voicebots / Contact Center / Customer Experience

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Warszawa, Poland
    Service Focus

    "At this moment in time, there's nothing to improve."

    • Customer Service Manager, Rossmann SDP Sp.z o.o.
  • Cyclad International

    Cyclad International

    Trust, quality, new technologies, customer centric

    $10,000+
    $25 - $49 / hr
    250 - 999
    Warszawa, Poland
    Service Focus

    "The delivery was on time."

    • Senior VP, IT Services Company
  • Nessie Research Lab

    Nessie Research Lab

    External sales teams for the tech industry

    $5,000+
    Undisclosed
    10 - 49
    Warszawa, Poland
    Service Focus

    Reinventing outbound is what we do! We know how to sell in IT like no one else - as the most process-driven sales support within the tech industry. To each client, we outsource a dedicated process…

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  • AP OUTSOURCING GROUP

    AP OUTSOURCING GROUP

    Financial Data Processing and AML CDD

    $5,000+
    $25 - $49 / hr
    2 - 9
    Poznań, Poland
    Service Focus

    Swiss and European Union Financial Data Processing and Client Due Diligence Business Process Outsourcing (BPO) - Cost saving BPO for financial institutions - Professionals on Swiss and European Union…

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  • UniCall Central and Eastern Europe

    UniCall Central and Eastern Europe

    We will be your best choice.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Warszawa, Poland
    Service Focus

    Whether you seek customer acquisition, customer care, technical support, or debt collection, we will be your best choice. Unicall is a top-quality outsourcer for financial services, mobile, utilities…

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  • Brella.pl

    Brella.pl

    Effective assistant outsourcing for companies

    Undisclosed
    Undisclosed
    10 - 49
    Poznań, Poland
    Service Focus

    We are the first assistant support team in Poland, supporting both individual and corporate clients in business and private tasks. As experienced assistants, we deal with, among others, running…

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  • Polski HR

    Polski HR

    Recruiting & Employment Agency in Poland

    Undisclosed
    Undisclosed
    50 - 249
    Kraków, Poland
    Service Focus

    Polski HR S.A. (formerly Polski Holding Rekrutacyjny S.A.) brings together resilient and modern companies that conduct their business in the area of Human Resources and Business Process Outsourcing (…

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  • Sterling Outsourcing Sp zoo

    Sterling Outsourcing Sp zoo

    Outsourced Order2Cash, Finance and Accounting

    $1,000+
    $25 - $49 / hr
    10 - 49
    Kraków, Poland
    Service Focus

    Sterling Outsourcing provides high-quality outsourced services primarily around the order to cash process and finance back-office. Clients range in size from small businesses to multi-nationals in…

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  • Dream Support

    Dream Support

    Customer support for your eCom business

    $1,000+
    Undisclosed
    10 - 49
    Warszawa, Poland
    Service Focus

    5+ years in supporting US-based eCom brands. Your support tasks are taken care of just in the way you'd do it.

  • Contract Administration Sp. z o.o.

    Contract Administration Sp. z o.o.

    HR & payroll outsourcing Poland

    Undisclosed
    Undisclosed
    50 - 249
    Warszawa, Poland
    Service Focus

    We are one of the largest Polish companies offering comprehensive HR and payroll services. We have been present on the market for over 30 years. We employ over 250 people from 7 locations in Poland,…

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  • ITELENCE Sp. z o.o.

    ITELENCE Sp. z o.o.

    Customized IT outsourcing & BPO services

    Undisclosed
    Undisclosed
    10 - 49
    Warszawa, Poland
    Service Focus

    ITELENCE is a Polish fast-growing outsourcing provider helping international clients in their business and digital transformation. We set up high performing, affordable IT and back-office teams by…

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  • efficienCX

    efficienCX

    Where Efficiency meets Customer Experience

    $5,000+
    < $25 / hr
    10 - 49
    Warszawa, Poland
    Service Focus

    We are on a mission to transform the way businesses connect with their customers. Our focus is straightforward: combining cutting-edge technology, innovative strategies, and best practices to show…

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  • $1,000+
    $50 - $99 / hr
    10 - 49
    Kraków, Poland
    Service Focus

    Dzięki wieloletniemu doświadczeniu Teleaudyt zapewnia kompleksową obsługę informatyczną dla firm. Dostarczamy najnowsze rozwiązania z zakresu Usług IT oraz usług instalacyjnych jak monitoring i…

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  • Rhenus Office Systems Polska

    Rhenus Office Systems Polska

    Comprehensive support for physical and electronic

    Undisclosed
    Undisclosed
    250 - 999
    Nadarzyn, Poland
    Service Focus

    Rhenus Data Office Polska provides its services to customers throughout Poland, offering the highest standard of service and individualized solutions that are maximally tailored to customer needs.…

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  • CCIG Med

    CCIG Med

    Medical Contact Center

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Wrocław, Poland
    Service Focus

    We are a team of professional Contact Center experts who have come together to deliver top-notch telemedical services to our clients.
    As an integral part of the CCIG Group Capital Company, we have…

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  • Conectys

    Conectys

    Global: Customer support, Call centers, Moderation

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Poznań, Poland
    Service Focus

    "They provide frequent and proactive communication."

    • Global Customer Care Director, AI Computing Company
  • BPO Nextdoor

    BPO Nextdoor

    Trusted partner for BPO services

    $5,000+
    < $25 / hr
    50 - 249
    Rzeszów, Poland
    Service Focus

    "Their reliability in meeting deadlines has been consistently demonstrated, even during challenging times."

    • Executive, Landau Media
  • IT Works

    IT Works

    With us IT works better!

    Undisclosed
    Undisclosed
    250 - 999
    Kraków, Poland
    Service Focus

    itWORKS is an IT company which addresses its offer to IT and business departments. We have been supporting  our clients for 14 years. We work for, and with clients at each stage of IT projects…

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  • Tivron

    Tivron

    Your sale is our value

    Undisclosed
    Undisclosed
    250 - 999
    Kraków, Poland
    Service Focus

    We are an international outsourcing company. Every day, we support our business partners in achieving their goals by providing services in the area of ​​telephone sales and customer service, mainly…

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  • Blue Idea Sp. z o. o

    Blue Idea Sp. z o. o

    we focus on specialization.

    Undisclosed
    Undisclosed
    50 - 249
    Kraków, Poland
    Service Focus

    We are a team of professionals with many years of experience acquired in international corporations and companies with Polish capital. We support our clients' external business processes with passion…

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  • Belitsoft Software Development Company

    Belitsoft Software Development Company

    Reliable Software Development Company

    Undisclosed
    Undisclosed
    50 - 249
    Warszawa, Poland
    Service Focus

    Being a client-oriented custom software development company Belitsoft is committed to providing high-quality software products and services. Our Mission is to delight our clients in the quality of…

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  • OCTOCODE

    OCTOCODE

    OCTOCODE - Software and Education

    $1,000+
    $25 - $49 / hr
    Freelancer
    Kraków, Poland
    Service Focus

    Born4Code is a Software House that mainly focuses on business web applications. Every day we improve our solutions and production processes. Our company is flexible with the technologies which we use…

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  • S8 SA

    S8 SA

    Outsourcing/Offshoring

    Undisclosed
    Undisclosed
    50 - 249
    Zabrze, Poland
    Service Focus

    S8 is an outsourcing customer service center created by industry experts. Our team passionately implements joint ventures for the most demanding and largest organizations. All this in a unique and…

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  • Finevolution

    Finevolution

    Tax support for IT

    $1,000+
    $150 - $199 / hr
    2 - 9
    Warszawa, Poland
    Service Focus

    FINEVOLUTION is a Polish-Ukrainian financial and legal company. Since 2017, we have provided tax and legal services to IT businesses worldwide. 
    All our clients are international IT companies,…

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  • Rödl & Partner

    Rödl & Partner

    Audit, legal, tax, management & IT consulting firm

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Warszawa, Poland
    Service Focus

    As lawyers, tax advisers, management and IT consultants and auditors, we are present in own 108 locations in 50 countries. Worldwide, our clients trust our 4,500 colleagues. Rödl & Partner is not…

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  • Raya CX

    Raya CX

    Creating brand loyalty through exceptional CX

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland
    Service Focus

    RAYA Customer Experience (RCX) is a business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-…

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  • Sii Sweden

    Sii Sweden

    Passion for Technology

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Gdańsk, Poland
    Service Focus

    Leader in providing the highest-quality technology consulting, digital transformation, BPO and engineering services.

    With over 7 500 IT specialists and engineers in Sweden and Poland, we have a…

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6 Top-Reviewed Back Office Outsourcing Companies in Poland 2024

On the main pages of Clutch we have listings for 28 Back Office Outsourcing firms located in Poland. Between all of those Back Office Outsourcing companies, we have collected over 46 reviews and ratings posted as recently as 04/03/2024.

But we'd like to make it easier for you! In order to simplify your process, we’ve narrowed your search down to display the top 6 Back Office Outsourcing providers in Poland based on their ratings, but also with an eye on including a mix of smaller and larger firms in order to display options to fit a range of budgets, from small to larger.

To help you compare providers more easily, we've taken all 46 reviews for these 6 companies and summarized them into a single paragraph. We've also posted a set of terms that outlines reviewer's overall sentiments, experience, and even the expertise they most talked about in their reviews of each company listed below.

According to our reviewers, some of the best Poland Back Office Outsourcing companies are Voice Contact Center, Conectys, Smart Solutions, Cyclad International, Alcor, and BPO Nextdoor. Read on, and we’re certain you find these are some of the top software companies in Poland today!

Voice Contact Center

Równoległa 4A, Warszawa, Woj.
Warszawa, Poland
02-235

About:

  • Minimum Budget: N/A
  • Avg. Hourly Rate: N/A
  • Employees: 1,000 - 9,999
  • Founded: 2008
  • Quality Score: 5
  • Schedule Score: 5

Services:

  • Call Center Services
  • Sales Outsourcing

Key Clients:

Rossmann SDP Sp.z o.o., and Voice Contact Center overall rating is 5 stars.

#1 - Voice Contact CenterLEARN MORE ABOUT VOICE CONTACT CENTER...

Reviewers Frequently Mention:

Customer Service
Response Time
Reliable
Professional
Communicative

Clutch Review Summary:
Voice Contact Center has consistently delivered reliable and professional customer service, maintaining service level agreements during peak customer flows. They have achieved a shorter average response time and demonstrated flexibility in accommodating sudden tasks. The team's extensive experience and organized processes contribute to their ability to meet client needs, making them a reliable and communicative partner.

Company Description:
Founded in 2008, and stating they have between 1,000 - 9,999 employees, Voice Contact Center is located at Równoległa 4A, Warszawa, Woj. , Warszawa 02-235. Voice Contact Center offers expertise in Chat Support Services, Email Support Services, Data Entry & Processing and other Back Office Outsourcing capabilities, while maintaining an overall 5 star rating.

LEARN MORE ABOUT VOICE CONTACT CENTER...

Conectys

4.5 1 REVIEW

Stary Browar Center, Atrium Offices,
Poznań, Poland
61-888

About:

  • Minimum Budget: $250,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 1,000 - 9,999
  • Founded: 2004
  • Quality Score: 4.5
  • Schedule Score: 5

Services:

  • Custom Software Development
  • Call Center Services

Key Clients:

Conectys, Conectys BPO Awards, Conectys Operational BPO Hubs, FinTech (Mobile Banking) Client Gaming Hardware Client and 1 more, and Conectys overall rating is 4.5 stars.

Reviewers Frequently Mention:

Language Support
Reviews
Relationship
Performance
Proactive

Clutch Review Summary:
Conectys has been instrumental in enabling the company to offer local language support in seven languages. The team consistently conducts weekly and monthly reviews, demonstrating a proactive approach. Their positive performance has fostered a strong ongoing relationship with the company.

Company Description:
Founded in 2004, and stating they have between 1,000 - 9,999 employees, Conectys is located at Stary Browar Center, Atrium Offices, , Poznań 61-888. They offer services for multiple industries including eCommerce, Financial services, Gaming and more. Conectys offers expertise in Other app platform, Chat Support Services, Email Support Services and other Back Office Outsourcing capabilities. Their minimum project size is $250,000.00 and an hourly rate between < $25, while maintaining an overall 4.5 star rating.

LEARN MORE ABOUT CONECTYS...

Smart Solutions

65 Sokolska
Katowice, Poland
40-087

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: $25 - $49
  • Employees: 250 - 999
  • Founded: 2008
  • Quality Score: 5
  • Schedule Score: 5

Services:

  • Recruiting

Key Clients:

L'Oréal, Pernod Ricard, Yves Rocher, Intel Itransition and 5 more, and Smart Solutions overall rating is 5 stars.

Reviewers Frequently Mention:

High-Quality Employees
Project Management
Professionalism
Expertise
Communication

Clutch Review Summary:
Smart Solutions has consistently provided high-quality employees and strong project management, impressing clients with their professionalism and expertise. Their communication and cooperative approach, along with their accuracy in finding suitable specialists, have resulted in successful outcomes and satisfied customers.

Company Description:
Founded in 2008, and stating they have between 250 - 999 employees, Smart Solutions is located at 65 Sokolska, Katowice 40-087. They offer services for multiple industries including Gaming Information technology and more. Smart Solutions offers expertise in Payment Processing and other Back Office Outsourcing capabilities. Their minimum project size is $1,000.00 and an hourly rate between $25 - $49, while maintaining an overall 5 star rating.

LEARN MORE ABOUT SMART SOLUTIONS...

Cyclad International

4.5 1 REVIEW

Ulica Chlodna 48/1
Warszawa, Poland
00-872

About:

  • Minimum Budget: $10,000.00
  • Avg. Hourly Rate: $25 - $49
  • Employees: 250 - 999
  • Founded: 2007
  • Quality Score: 4.5
  • Schedule Score: 4.5

Services:

  • Ecommerce Web Development
  • Mobile App Development
  • Application Testing
  • Web Development
  • HR Outsourcing
  • PEO/Employee Leasing

Key Clients:

Amadeus, and Cyclad International overall rating is 4.5 stars.

#4 - Cyclad InternationalLEARN MORE ABOUT CYCLAD INTERNATIONAL...

Reviewers Frequently Mention:

Website Delivery
Customer Satisfaction
Methodology Adaptation
Quality Deliverables
Successful Partnership

Clutch Review Summary:
Cyclad International consistently delivered websites that brought customer satisfaction. The team's dedication and adaptation of the company's methodology and tools ensured the quality of deliverables, establishing successful partnerships.

Company Description:
Founded in 2007, and stating they have between 250 - 999 employees, Cyclad International is located at Ulica Chlodna 48/1, Warszawa 00-872. They offer services for multiple industries including eCommerce, Education, Financial services and more. Cyclad International offers expertise in Claims Processing, Data Entry & Processing, Legal Outsourcing and other Back Office Outsourcing capabilities. Their minimum project size is $10,000.00 and an hourly rate between $25 - $49, while maintaining an overall 4.5 star rating.

LEARN MORE ABOUT CYCLAD INTERNATIONAL...

Alcor

Park Avenue, 2 nd floor, 70 Wspolna street
Warszawa, CA, Poland
00-687

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: N/A
  • Employees: 50 - 249
  • Founded: 2007
  • Quality Score: 4.9
  • Schedule Score: 4.9

Services:

  • IT Staff Augmentation
  • PEO/Employee Leasing
  • Recruiting
  • Staffing

Key Clients:

ThredUP, Dotmatics, Ledger, People.ai Sift and 4 more, and Alcor overall rating is 4.9 stars.

Reviewers Frequently Mention:

Market Intelligence
Hires
Responsive
Collaborative Approach
Professionalism

Clutch Review Summary:
Alcor's work resulted in good market intelligence for a good number of hires. The team was highly responsive, communicative, and on top of the project's process. Clients praised the team's collaborative approach and professionalism.

Company Description:
Founded in 2007, and stating they have between 50 - 249 employees, Alcor is located at Park Avenue, 2 nd floor, 70 Wspolna street, Warszawa, CA 00-687. They offer services for multiple industries including Information technology and more. Alcor offers expertise in Legal Outsourcing Payment Processing and other Back Office Outsourcing capabilities. Their minimum project size is $1,000.00, while maintaining an overall 4.9 star rating.

LEARN MORE ABOUT ALCOR...

BPO Nextdoor

36/4/6 Tadeusza Rejtana al.
Rzeszów, Poland
35-330

About:

  • Minimum Budget: $5,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 50 - 249
  • Founded: 2012
  • Quality Score: 5
  • Schedule Score: 4.9

Services:

  • Call Center Services
  • Public Relations

Key Clients:

D&TS GmbH, Checkout Charlie, Content Conversion Specialists, SugarPool GmbH Landau Media and 4 more, and BPO Nextdoor overall rating is 5 stars.

Reviewers Frequently Mention:

Customer Complaints
Task Delivery
Responsive
Flexible
Reliable

Clutch Review Summary:
BPO Nextdoor has been highly praised for their ability to eliminate customer complaints and deliver tasks on time, seamlessly integrating into clients' in-house teams. They have been commended for their responsiveness, flexibility, and reliability, ensuring a friendly and reliable partnership. The team's punctuality, quality, transparency, and responsiveness have contributed to a positive outcome, and they have demonstrated exceptional project management skills.

Company Description:
Founded in 2012, and stating they have between 50 - 249 employees, BPO Nextdoor is located at 36/4/6 Tadeusza Rejtana al., Rzeszów 35-330. They offer services for multiple industries including eCommerce, Government, Information technology and more. BPO Nextdoor offers expertise in Online reputation management, Other PR, Chat Support Services and other Back Office Outsourcing capabilities. Their minimum project size is $5,000.00 and an hourly rate between < $25, while maintaining an overall 5 star rating.

LEARN MORE ABOUT BPO NEXTDOOR...

Poland Back Office Outsourcing Provider FAQs

There are 28 Back Office Outsourcing companies listed on Clutch that are located in Poland. These experts cater to a diverse clientele that spans from large-scale enterprises to medium and small businesses.

Poland Back Office Outsourcing companies listed on Clutch offer services that include but are not limited to Call Center Services, Business Consulting, Finance & Accounting Outsourcing, Custom Software Development, Web Development, all knowledgeable of the competitive landscape of Poland.

The Back Office Outsourcing providers with the cheapest hourly rates and no project minimum in Poland are:

The 3 Poland Back Office Outsourcing service providers with the lowest rates are:

  • Smart Solutions (5 stars, 17 reviews)
  • BPO Nextdoor (5 stars, 10 reviews)
  • Alcor (4.9 stars, 14 reviews)
  • Note that the companies above require minimum project sizes below just $5,000. There are also other companies in Poland offering Back Office Outsourcing services whose hourly rates range from $25 and $49.

    The 6 best-rated Back Office Outsourcing agencies in Poland on Clutch include:

    These Back Office Outsourcing agencies have consistently been lauded for their exceptional performance and dedication to client success.

    Companies offering Back Office Outsourcing in Poland serve all different types of clients, including names like People.ai, Sift, Sitecore, ThredUP, and TonicHealth.

    These Back Office Outsourcing providers serve clients in the greater Poland area as well as nationwide.

    Yes, beyond English, Back Office Outsourcing agencies in Poland provide their expertise in over 16 languages, accommodating a wider clientele with languages such as Polish, Ukrainian, Arabic, Cantonese, Czech, French, German, and many others.

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