- 0 of 1 Back Office Outsourcing reviews are 5 stars
- 1 new review for Back Office Outsourcing in past 6 months
- $1,000,000 – $9,999,999 avg. project cost
Back Office Outsourcing PROJECT HIGHLIGHT
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Satellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
Back Office Outsourcing PROJECT HIGHLIGHT
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more
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TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Clients consistently highlight TechSpeed Inc.'s ease of collaboration and flexibility in their reviews. One Operations Manager noted that the integration with existing systems was seamless, emphasizing that the workflow between teams was 'very easy.' Additionally, the company's willingness to adapt and assist further enhances their reputation as a cooperative partner. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.
The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Growth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.
Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Simply Contact is a Business Process Outsourcing company specializing in back office services and remote office support. Their reviews highlight a consistent theme of high-quality customer service and operational efficiency, with clients noting a 30% improvement in response times and a 25% boost in efficiency. 100% of reviewers praised Simply Contact for their seamless integration and commitment to quality.
The sentiment regarding Simply Contact's proactive approach is overwhelmingly positive. Clients consistently commend their ability to anticipate needs and tailor solutions effectively. For instance, one client noted their 'genuine effort to understand our business,' while another highlighted their 'proactive communication' that ensures smooth workflows. Additionally, their adaptability in addressing client-specific challenges and providing timely support further reinforces this sentiment. Overall, Simply Contact is recognized for their proactive engagement and commitment to enhancing customer experiences.
The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. Read more
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SD Solutions is a recruitment and HR management company specializing in providing skilled development personnel, particularly in the Eastern European market. Reviewers consistently praised SD Solutions for their individualized approach, responsiveness, and ability to deliver high-quality talent swiftly, with approximately 100% of feedback highlighting their effective communication and tailored solutions. While some suggested improvements in client management procedures, the overall satisfaction is overwhelmingly positive, establishing SD Solutions as a reliable partner.
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Hugo is a business process outsourcing company specializing in back office and administrative support services. Their clients commend their adaptability, efficiency, and ability to enhance operational capabilities, with 100% positive feedback highlighting streamlined processes and notable improvements in compliance and support infrastructure. Specifically, Hugo achieved a 99.8% order processing accuracy and reduced supplier onboarding time by 40%.
The overall sentiment regarding Hugo's proactivity is highly positive. Clients consistently noted their proactive communication and responsiveness, which significantly contributed to project success. One client highlighted Hugo's 'eagerness to excel' and their ability to 'go above and beyond expectations.' Another mentioned their 'flexibility and solutions-oriented mindset' in addressing evolving needs. Such feedback underscores Hugo's commitment to delivering timely results and fostering a collaborative environment, making them a favorable choice for future projects.
Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries. Read more
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Cloud Accountant Staffing is a staffing agency specializing in recruiting and placing accountants and bookkeepers. Across reviews, 100% of clients commend their effective communication, with more than 70% highlighting their cultural alignment and strong values. Clients consistently note their efficient and smooth processes, with no significant areas for improvement identified.
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Our cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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Voice Contact Center specializes in Back Office Outsourcing and Administrative Support Services, offering comprehensive solutions for consumer care lines. Feedback indicates a high level of satisfaction, with 100% of reviewers highlighting their impressive service levels and well-established processes. Their strategic geographic location and good value for cost are frequently praised.
Clients have praised Voice Contact Center for their remarkable openness to customer needs, highlighting their flexibility in adapting to specific requirements. Notably, one client mentioned being impressed with the quality of work and the responsiveness of the team. This sentiment reflects a strong commitment to transparency and effective communication, contributing positively to the overall client experience.
We're impressed with the quality of their work, flexibility, and openness to customer needs.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Voice Contact Center provides ongoing call center services for a global consumer goods company. The team's tasks involve answering queries from customers over the phone or via email. Read more
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Cyclad International is a service provider focusing on delivering project lifecycle solutions, particularly for the airline industry. Their reviews highlight an impressive access to skilled resources, adaptability, and timely project delivery. With 100% positive feedback, clients emphasize the quality of deliverables and satisfaction from both their company and their airline customers.
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DSecure.me is a cybersecurity company specializing in penetration testing, security consultations, and network establishment. Customer feedback highlights their professionalism, competence, and flexibility, with 100% of reviewers noting satisfaction with their services and timely delivery. Clients consistently appreciate their technical expertise and effective communication, emphasizing their ability to meet project requirements and enhance security awareness.
Clients express high satisfaction with DSecure.me's expertise, emphasizing their 'excellent level of competence and professionalism.' One client highlighted the team's 'deep knowledge and skills' in effectively identifying and mitigating cybersecurity threats. The comprehensive analysis provided valuable insights, reinforcing the sentiment that DSecure.me is highly knowledgeable in their field. Overall, feedback indicates strong confidence in their capabilities, with no areas for improvement noted.
DSecure.me demonstrated an excellent level of competence and professionalism. Their team of cybersecurity experts possesses deep knowledge and skills that translate into effective identification and mitigation of potential threats. The work they conducted during penetration testing was comprehensive, and their analysis provided us with valuable insights into our system.
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Nessie Research Lab is a Back Office Outsourcing company. Based in Warszawa, Poland, the firm was founded in 2018. Their services include Back Office Outsourcing and Market Research.
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CCIG Group is a call center service. The team focuses on Call Center Services and Customer Service Outsourcing and is in Wrocław, Poland and Warszawa, Poland.
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AP OUTSOURCING GROUP is a Poznań, Poland-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 2020.
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Smart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.
Clients consistently express positive sentiments regarding Smart Solutions' accessibility and responsiveness. One client noted that the managers are always in touch and available to address questions promptly. Another highlighted the company's good communication and ability to solve problems quickly. Overall, the feedback reflects a strong appreciation for the ease of communication and the company's commitment to being reachable, enhancing the client experience.
It is very gratifying that the managers of these areas in the company are very positive and do their work responsibly. They are always in touch and we can answer any questions at any time.
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Telephone answering service and Back Office Outsourcing company UniCall Central and Eastern Europe focuses on Call Center Services and Back Office Outsourcing. They were established in 2006.
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Brella.pl is a Back Office Outsourcing company founded in 2015. The small team provides Back Office Outsourcing.
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Polski HR is a midsize Back Office Outsourcing company in Kraków, Poland. Their services include Back Office Outsourcing.
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ArchiDoc SA, a Back Office Outsourcing company, specialize in Back Office Outsourcing. They were launched in 1994.
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Call Center Poland is a call center service and Back Office Outsourcing company founded in 1996. Their services include Call Center Services and Back Office Outsourcing.
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Sterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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Founded in 2016, Dream Support is a Customer Service Outsourcing company. The small team provides Customer Service Outsourcing and Business Consulting.
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Founded in 1990, Contract Administration Sp. Z o.o. Is a HR Outsourcing company. The team provides HR Outsourcing and Accounting.
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efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.
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Launched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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Thrivity is an IT strategy consulting company. They are based in Kraków, Poland, and their services include IT strategy consulting and Back Office Outsourcing.
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ITELENCE Sp. Z o.o. Is a Warszawa, Poland-based IT managed services company. They provide IT managed services and IT staff augmentation and were launched in 2021.
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Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
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CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.
BPO Nextdoor has received positive feedback regarding their trustworthiness, with clients highlighting their responsiveness and commitment to deadlines. One client noted, 'They’re trustworthy and hardworking,' emphasizing their ability to adapt flexibly to project needs. Additionally, the delivery of 200 quality leads showcased their reliability. Overall, sentiment towards BPO Nextdoor is highly favorable, with clients expressing satisfaction and confidence in their services.
They’re trustworthy and hardworking, so I recommend telling them your goals — their team can advise you on the best way to achieve them.
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IT Works is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and are headquartered in Kraków, Poland.
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Tivron, a Back Office Outsourcing and call center service, is in Kraków, Poland. Their services include Back Office Outsourcing and Call Center Services.
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Blue Idea Sp. Z o. O is a Kraków, Poland-based Back Office Outsourcing and Business Consulting company. Their services include Back Office Outsourcing and Business Consulting.
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Assistly is a Back Office Outsourcing company. Their small team is in Warszawa, Poland. Their team offers Back Office Outsourcing.
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OCTOCODE is a small software development firm located in Kraków, Poland. The team provides Custom Software Development and Application Management & Support.
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Cloud consulting & SI company Belitsoft Software Development Company is based in Warszawa, Poland and Durham, North Carolina. The team focuses on cloud consulting & SI and CRM consulting and SI.
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S8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
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Rödl & Partner is a large Accounting company established in 1977. Their team focuses on Accounting and Finance & Accounting Outsourcing (FAO).
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Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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Sii Sweden, a Cybersecurity company, is in Stockholm, Sweden and Gdańsk, Poland. Their services include Cybersecurity and Application Testing.
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