Top BPO Companies in Lithuania
20 Companies
List of the Top Lithuania BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves LithuaniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves LithuaniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Helpful
Overall sentiment regarding TechSpeed Inc. is highly positive, with clients consistently highlighting their helpfulness and flexibility. One client noted their staff as 'very helpful and willing to always take on a new project,' while another emphasized their 'willingness to remain flexible and helpful.' Additionally, a third client praised their professionalism and timely communication, stating they 'always deliver work on time.' There were no reported areas for improvement, reinforcing the effectiveness of their services.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive. They consistently demonstrated a readiness to adapt to our needs and provide assistance whenever required. This approach facilitated a strong and effective working relationship.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, consistently delivering work on time. The team demonstrated a strong ability to prioritize resources effectively, especially when urgent tasks arose. Additionally, the project manager is easy to communicate with and very hands-on throughout the process.
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Data Entry & Document Digitization for Credit Reporting Agency
5.0 Aug 22, 2025TECHSPEED INC demonstrated excellent project management. Always willing to ask questions and be there when we need them. Their people have been great. Very helpful and willing to always take on a new project.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves LithuaniaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
40% AI Agents40% Customer Service Outsourcing20% AI ConsultingSee all 13 projectsAnsvery is a customer support and community management company specializing in providing comprehensive services to game developers and digital product companies. Reviews consistently highlight their proactive approach, flexibility, and efficiency, with 100% of reviewers noting timely project delivery and positive collaboration. Ansvery's ability to enhance user engagement and streamline support processes, as well as their skill in adapting systems to client needs, is frequently praised.
Reviews mention Great project management
Clients consistently praise Ansvery for their exceptional project management capabilities. One client highlighted their ability to clear backlogs and improve response times while meeting all SLA and KPI targets. Another noted the effective communication and workflow optimization, stating that Ansvery's team often shows initiative and delivers workable solutions. Overall, the sentiment reflects strong satisfaction with Ansvery's structured approach, adaptability, and commitment to client needs.-
BPO for Game Development Company
5.0 Jul 11, 2022The Ansvery team communicates with our team via the messengers that we chose and that are convenient to us. We also chose the workflow, which Ansvery later optimized and perfected. The management and the rest of the team often show great initiative and offer workable solutions that benefited the product. They always meet all the deadlines.
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Industry Experience
Ansvery demonstrates strong expertise in the Gaming, Software, Social Networking, and Education industries. Clients commend their effective customer support and community management, which led to improved user satisfaction and reduced response times. In Gaming, they facilitated community engagement and moderated platforms effectively, while in Software, they streamlined workflows and enhanced user interactions. Overall sentiment across industries is highly positive, highlighting Ansvery's value in delivering tailored solutions and efficient service.
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Software Social Networking Education GamingWas this helpful?
More responsive than most other service providers
Get in TouchAnsvery is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Reviews mention Timely
Overall, client sentiment regarding Growtech's timeliness is overwhelmingly positive. Clients consistently noted that deliverables were met on time, with one stating, "Things were done on time" and another highlighting, "They always delivered on time." Communication was also praised, with clients appreciating the company's responsiveness and availability for questions. The efficiency in managing projects and meeting deadlines contributed significantly to client satisfaction.-
Lead Generation for Sales Headhunting Company
5.0 Aug 23, 2024Growtech provided results on time, and was responsive and reachable.
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Branding & Lead Generation for B2B Marketing Agency
4.5 Mar 22, 2024Everything was smooth and on time. I was in touch with the CEO of the company and he talked to me on a weekly basis and when it was required we talked more. I am very pleased with the level of communication.
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Sales Outsourcing for Shipping Company
5.0 Nov 16, 2023The agency respects commitments: targets were delivered on time and errors were minimal or eliminated instantly.
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Email Marketing for ERP Development Company
5.0 Oct 25, 2023Delivered on time; responded immediately.
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Lead Generation for AI-based Creative Analytics Company
4.5 May 8, 2023Yes, they were punctual and detailed.
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Industry Experience
Growtech has garnered positive feedback across various industries, including Retail, IT Services, Advertising & Marketing, Consulting, and Construction. Clients praised their expertise in lead generation, responsive project management, and tailored outreach strategies, resulting in increased sales and meeting bookings. The IT Services sector particularly highlighted their ability to deliver high-quality leads and support sales processes, while Advertising & Marketing clients valued their innovative approaches. Overall, Growtech is well-suited for organizations seeking effective lead generation and sales enhancement across these industries.
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Retail IT Services Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Growtech for their competitive pricing and exceptional value for money. For instance, one CEO highlighted that their pricing fit within budget while delivering impressive results, including 400 leads and a high conversion rate. Another client emphasized the company's commitment to quality service and effective project management at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of Growtech's services.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves LithuaniaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 176 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
14 of 14 reviews are 5 starsLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves LithuaniaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves LithuaniaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$10,000+Undisclosed10 - 49Kaunas, Lithuania
Services provided
30% E-Commerce Development20% Custom Software Development20% IT Strategy Consulting +3 services10% Document Digitization & Management10% UX/UI Design10% Web DevelopmentSee all 1 projectsInvertus is a comprehensive software development company, excelling in creating tailored modules and UI/UX design. With a strong focus on collaboration and user-oriented solutions, they are praised for their effective project management and trustworthy team. Positive feedback underscores their ability to integrate seamlessly with client teams, evident in 100% of reviews highlighting their collaborative nature and expertise.
Industry Experience
Invertus has demonstrated strong expertise in the transportation industry, particularly through their collaboration with GeoPost Group. Their strengths include effective project management, a collaborative approach, and the ability to integrate custom solutions, such as developing a CMS module that enhances shipment tracking. Feedback reflects a positive sentiment towards Invertus's reliability and teamwork. Potential clients in the transportation sector can expect a dedicated partner capable of delivering impactful solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally praised Invertus for their cost-effectiveness and value for money. One reviewer noted an investment of €100,000–€150,000, emphasizing the project's success and Invertus's collaborative approach, which enhanced the overall value. The sentiment reflects that Invertus is seen as more than just a development company; they are trusted partners who contribute valuable insights, making their services a worthwhile investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing15% Back Office Outsourcing +2 services15% HR Outsourcing10% Finance & Accounting Outsourcing (FAO)Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.
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UndisclosedUndisclosed250 - 999Kaunas, Lithuania
Services provided
35% Back Office Outsourcing35% Customer Service Outsourcing30% Call Center ServicesCredo Partners is a Back Office Outsourcing company founded in 2007. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Services provided
70% Sales Outsourcing30% Business ConsultingSALT Sales is a Sales Outsourcing company. The team is based in Vilnius, Lithuania, and their services include Sales Outsourcing and Business Consulting.
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$1,000+Undisclosed2 - 9Vilnius, Lithuania
Services provided
100% Sales OutsourcingLava sales, a Sales Outsourcing company, is in Vilnius, Lithuania. The team specializes in Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves LithuaniaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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$100,000+Undisclosed10,000+Serves LithuaniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves LithuaniaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Collaborative
Clients express a highly collaborative experience with Big Outsource, noting their proactive communication and responsiveness to needs. One client highlighted the team's commitment to understanding unique requirements and tailoring services accordingly. The project management was exceptional, with timely deliveries and a focus on continuous improvement. Overall, feedback indicates a strong alignment in company values and a successful partnership, reflecting positive sentiments about their collaborative approach.-
Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+Undisclosed2 - 9Kaunas, Lithuania
Services provided
100% Document Digitization & ManagementStudija Perrasymas.lt is a small Kaunas, Lithuania-based Document Digitization & Management company. Their services include Document Digitization & Management.
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$1,000+$25 - $49 / hr50 - 249Vilnius, Lithuania
Services provided
50% Back Office Outsourcing30% Accounting20% Finance & Accounting Outsourcing (FAO)See all 1 projectsLeinonen Group specializes in company establishment and accounting services. However, feedback indicates challenges in efficiency and communication, with 100% of reviewers noting the process was complicated and slow, resulting in dissatisfaction. The overall impression suggests areas for improvement in workflow and client interaction.
Industry Experience
Leinonen Group has received feedback primarily from the healthcare sector, where they assisted with company establishment and accounting services in Lithuania. The sentiment is largely negative, highlighting challenges such as slow workflows, complicated processes, and a lack of dynamism. Potential clients in healthcare may find their expertise in company establishment valuable, but should be cautious of possible delays and communication issues. Overall, the sentiment suggests a need for improvement in efficiency and responsiveness.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Leinonen Group indicates concerns regarding cost and value for money. One CEO noted that the process was complicated and fraught with delays, leading to a lack of success in their project. The overall sentiment reflects dissatisfaction with the perceived value, as the workflow was described as slow and lacking dynamism, which detracted from the anticipated benefits of their services.Was this helpful?
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Featured
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UndisclosedUndisclosed250 - 999Serves LithuaniaServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding Remote Team Solutions' reasonable pricing, noting it as a key factor in their selection process. One client highlighted that the company offered lower costs compared to competitors, which was crucial in their decision-making. Additionally, the client appreciated the quality of candidates provided, reinforcing the value received for the price paid. Overall, the feedback indicates satisfaction with the affordability of services without compromising on quality.-
Personal Assistant Recruitment for IT Offshoring Company
5.0 Dec 28, 2020I was particularly impressed with the great variety of resumes and profiles that were presented to us and the way all the process was executed which made it really easy and fast to find the right resource. The cost was definitely a factor that made us select this vendor.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Services provided
40% ERP Consulting and SI30% Back Office Outsourcing30% Custom Software DevelopmentPralo is an ERP consulting and SI company launched in 1994. The small team focuses on ERP consulting and SI and Custom Software Development.
Read more -
$5,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Services provided
30% Mobile App Development30% Web Development20% BI & Big Data Consulting & SI +1 service20% Back Office OutsourcingFounded in 2012, INNTEC is a mobile app development company. The team focuses on Mobile App Development and Web Development and is based in Vilnius, Lithuania.
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$1,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Services provided
50% Back Office Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company UAB BPO House is located in Vilnius, Lithuania. They offer Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Services provided
20% Mobile App Development20% Web Development10% Call Center Services +5 services10% Custom Software Development10% E-Commerce Development10% ERP Consulting and SI10% Search Engine Optimization10% Social Media MarketingWebultra Solution Europe is a web development company. They are located in Vilnius, Lithuania. Their team focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
40% Call Center Services35% Trucking25% Warehousing & DistributionLaunched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Services provided
25% Customer Service Outsourcing25% Translation10% Call Center Services +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Vilnius, Lithuania
Saltoniškių g. 9
Vilnius, Lithuania 0810521 - 30
+370 693 37 346
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$1,000+< $25 / hr250 - 999Kaunas, Lithuania
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Kaunas, Lithuania
Savanoriu pr, 109 - 4th floor
Kaunas, Lithuania 4414621 - 30
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$5,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Services provided
20% Back Office Outsourcing20% Cloud Consulting & SI20% Custom Software Development +2 services20% IT Managed Services20% IT Strategy ConsultingAlna Intelligence, a custom software development firm, is based in Vilnius, Lithuania and Vilnius, Lithuania. They provide Custom Software Development and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Services provided
50% Translation30% Transcription20% Back Office OutsourcingLinearis Translations is a Translation company. In Rīga, Latvia and Vilnius, Lithuania, the team focuses on Translation and Transcription.
Read moreSee All Locations (3)Vilnius, Lithuania
Ukmergės g. 369A
Vilnius, Lithuania 121072 - 5
+370.52507327
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Lithuania BPO Services
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Ability to deliver
31/40.016.8/20 Reviews8.2/10 Clients & Experience6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Ability to deliver
25.4/40.017/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49Kaunas, Lithuania
Ability to deliver
31.2/40.016.2/20 Reviews9.7/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Kaunas, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+Undisclosed2 - 9Vilnius, Lithuania
Ability to deliver
6.7/40.00/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed2 - 9Kaunas, Lithuania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Vilnius, Lithuania
Ability to deliver
1.6/40.01.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Kaunas, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other
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