Top Call Center Services & Voice Services in Lithuania
2 Leaders 10 Contenders
12 Companies
List of the Top Lithuania Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Transparent
Simply Contact has consistently received positive feedback regarding its transparency in project management and communication. Clients have praised their proactive communication and the clarity of their workflows, which foster a trusting partnership. For instance, one client highlighted Simply Contact's ability to provide regular updates and analytics, ensuring they were always informed about project progress. Overall, clients feel confident and satisfied with Simply Contact's transparent approach, which facilitates smooth collaboration and continuous improvement.-
Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023We've been impressed with their team's transparency in everything they do. We also appreciate that they bring new ideas on how to automate things, increase efficiency, and provide a better service to our customers.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process makes them an invaluable partner for WheelShare.
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Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021Transparency of a workflow that Simply Contact serves is definitely impressive. We have ongoing communication, get analytics and monitoring reports that keeps us constantly updated on project performance. Simply Contact is always open to the things we want to be improved or implemented.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Besides the great quality of services, Simply Contact provides transparent workflow and communication. They ensure continuous monitoring and analytics processes to track project performance and improve workflows as it becomes necessary.
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Call Center Services for Travel Tech Company
5.0 Feb 5, 2021The key to project success is definitely the established workflows they have in place. We also value their transparency in communication. We found impressive their analytics and monitoring solutions that ensure project success and at the same time provide transparency for us as their client.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves LithuaniaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Communicative
SupportYourApp has received overwhelmingly positive feedback regarding their communication skills. Clients consistently mention the team's responsiveness and proactive approach, with one stating that communication has been 'strong throughout' and characterized by 'consistent and reliable' interactions. Weekly and monthly meetings are common, ensuring alignment and addressing needs promptly. Clients appreciate the team's ability to integrate seamlessly into their operations, with one remarking on the 'friendly yet professional communication' that enhances collaboration.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours.
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Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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Customer Support for Smart Communication System Provider
5.0 Mar 25, 2024Both the team’s management and the consultants themselves are always very professional. Our communication is always on-point. Upon request, SupportYourApp provides us with the information and answers we need.
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Customer Support Services for R&D Service Provider
5.0 Feb 3, 2024During our collaboration, our responsible manager was always there for us to report on the progress and answer all the questions we had.
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Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023They are always ready and willing to talk to us and to communicate with us and reach out proactively to check in regularly. Right now, we are looking into expanding our support team with them, so we are very happy with their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr250 - 999Serves LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Transparent
Simply Contact has consistently received positive feedback regarding its transparency in project management and communication. Clients have praised their proactive communication and the clarity of their workflows, which foster a trusting partnership. For instance, one client highlighted Simply Contact's ability to provide regular updates and analytics, ensuring they were always informed about project progress. Overall, clients feel confident and satisfied with Simply Contact's transparent approach, which facilitates smooth collaboration and continuous improvement.-
Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023We've been impressed with their team's transparency in everything they do. We also appreciate that they bring new ideas on how to automate things, increase efficiency, and provide a better service to our customers.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process makes them an invaluable partner for WheelShare.
Read Full Review -
Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021Transparency of a workflow that Simply Contact serves is definitely impressive. We have ongoing communication, get analytics and monitoring reports that keeps us constantly updated on project performance. Simply Contact is always open to the things we want to be improved or implemented.
Read Full Review -
Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Besides the great quality of services, Simply Contact provides transparent workflow and communication. They ensure continuous monitoring and analytics processes to track project performance and improve workflows as it becomes necessary.
Read Full Review -
Call Center Services for Travel Tech Company
5.0 Feb 5, 2021The key to project success is definitely the established workflows they have in place. We also value their transparency in communication. We found impressive their analytics and monitoring solutions that ensure project success and at the same time provide transparency for us as their client.
Read Full Review
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves LithuaniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Reviews mention Easy to work with
Clients consistently highlight Growtech's ease of collaboration, noting their approachable demeanor and attentiveness to client needs. One client emphasized that Growtech was 'easygoing' and commended their 'impeccable' service. Additionally, timely deliverables and effective communication through platforms like Slack contributed to a positive experience, reinforcing the sentiment that Growtech is a reliable partner for projects.-
Sales Outsourcing for AI-Based Legal Practice Mgmt Software
4.5 Jan 27, 2025Growtech was easygoing and paid a lot of attention to their clients. Deliverables reached me in time, we used Slack to stay in touch. The service was impeccable.
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Industry Experience
Growtech has demonstrated expertise across various industries including construction, retail, advertising & marketing, logistics, and IT. Clients praised their effective outreach strategies, high conversion rates, and ability to deliver measurable results, with notable strengths in lead generation and sales support. Overall sentiment is positive, highlighting Growtech's adaptability, strong communication, and value for cost, making them a suitable partner for companies seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Retail Other Industry Consulting Advertising & marketing Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remarked on Growtech's competitive pricing and excellent value for money. Feedback highlighted that their costs fit within budget constraints while delivering impressive outcomes, such as generating hundreds of leads and scheduling numerous meetings. One client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They delivered beyond what was agreed.' Overall, sentiment regarding cost-effectiveness and value was overwhelmingly positive across multiple reviews.Was this helpful?
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UndisclosedUndisclosed50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services10% Back Office Outsourcing10% Benefits Administration +7 services10% Customer Service Outsourcing10% Market Research10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Social Media Marketing10% StaffingSee all 1 projectsEuropino is a staffing and recruitment agency known for efficiently matching external talent to client needs. Overall feedback is highly positive, with 100% of reviewers praising their effective processes and timely delivery. One suggestion for improvement is optimizing equipment delivery for newly hired personnel.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Europino has received positive feedback for its efficient talent acquisition services, demonstrating a notable improvement in project efficiency, with ticket handling times reduced from five days to five hours. Clients appreciate the company's strong internal processes and timely project management, highlighting effective communication throughout the engagement. However, there is a suggestion for improvement regarding the optimization of equipment delivery for hired personnel.Was this helpful?
Industry Experience
Europino has demonstrated expertise across various industries, particularly excelling in the SaaS sector focused on GxP and temperature compliance. Feedback indicates that their strengths lie in efficient talent acquisition, with notable improvements in project timelines and communication. Clients reported enhanced operational efficiency, with significant reductions in processing times. Overall sentiment reflects a positive impression of Europino's internal processes and project management capabilities, making them a strong candidate for companies seeking reliable support in similar sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Europino is perceived as providing good value for money, particularly noted for their efficiency in sourcing external talent quickly. One client highlighted that the hiring process was seamless, significantly improving their operational efficiency from 5 days to 5 hours. Overall, clients appreciate Europino's strong internal processes and timely project management, indicating a favorable sentiment regarding their pricing relative to the quality of service delivered.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Services provided
70% Sales Outsourcing30% Business ConsultingSALT Sales is a Sales Outsourcing company. The team is based in Vilnius, Lithuania, and their services include Sales Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing15% Back Office Outsourcing +2 services15% HR Outsourcing10% Finance & Accounting Outsourcing (FAO)Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.
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$1,000+Undisclosed2 - 9Vilnius, Lithuania
Services provided
20% Call Center Services20% Email Marketing20% Market Research +2 services20% Marketing Strategy20% Sales OutsourcingLava Fundraising is a Sales Outsourcing company launched in 2022. Their services include Sales Outsourcing and Market Research.
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UndisclosedUndisclosed250 - 999Kaunas, Lithuania
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingCredo Partners is a Back Office Outsourcing company founded in 2007. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Services provided
10% Call Center Services20% Mobile App Development20% Web Development +5 services10% Custom Software Development10% E-Commerce Development10% ERP Consulting and SI10% Search Engine Optimization10% Social Media MarketingWebultra Solution Europe is a web development company. They are located in Vilnius, Lithuania. Their team focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
40% Call Center Services35% Trucking25% Warehousing & DistributionLaunched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Vilnius, Lithuania
Saltoniškių g. 9
Vilnius, Lithuania 0810521 - 30
+370 693 37 346
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UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Kaunas, Lithuania
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Kaunas, Lithuania
Savanoriu pr, 109 - 4th floor
Kaunas, Lithuania 4414621 - 30
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List of the Top 2 Lithuania Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Ability to deliver
25/40.016.6/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Vilnius, Lithuania
Ability to deliver
17.6/40.013.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+Undisclosed2 - 9Vilnius, Lithuania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Kaunas, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Kaunas, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other
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