Top Call Center Services & Voice Services in Vilnius

Ratings Updated: April 1, 2026

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1 Leaders 8 Contenders

9 Companies

Country: Lithuania

City: Vilnius

List of the Top Vilnius Call Center Companies & Voice Services

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Vilnius, Lithuania

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Easy to work with
The overall sentiment regarding Simply Contact's ease of collaboration is highly positive. Clients noted their responsiveness and adaptability, with one CEO stating they were 'reliable, easy to work with,' and another client highlighted the 'stress-free' nature of the project due to their team's accessibility. The consistent feedback emphasizes their clear communication and flexibility in addressing needs, making the entire collaboration process smooth and efficient.

Multilingual Client Support for Customer Service Provider

4.0 May 16, 2022

We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vilnius, Lithuania

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.

See all 81 projects
Reviews mention Proactive
Clients consistently highlight SupportYourApp's proactive approach in their feedback. One client noted their 'ability to anticipate risks, adapt to changes, and drive execution efficiently,' while another emphasized the team's 'consistent ask to do more,' showcasing their eagerness to take on additional responsibilities. Reviews reflect an overall sentiment of appreciation for the company's proactive communication and commitment to continuous improvement, with clients feeling supported and valued throughout their engagements.

Customer Support for Smart Home Climate Control Brand

5.0 Aug 27, 2024

Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Support Services for R&D Service Provider

5.0 Feb 3, 2024

They had quick, professional, and proactive communication from the very start. Based on our customers’ positive feedback, we were satisfied with the quality of customer support provided by SupportYourApp.
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Customer Support for Gift & Accessories Brand

5.0 Jun 21, 2023

They are responsive when things go awry, they are committed to the relationship succeeding, and they're proactive when we express concerns. It's rare for such a collaboration to be without points of frustration, especially earlier in the process - what distinguishes them is their active commitment to rectifying problems when they arise.
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Call Center Services for Meditation App

5.0 Jan 23, 2023

Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive.
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Customer Support Services for B2B Software Development Firm

5.0 Jan 10, 2023

They are always ready and willing to talk to us and to communicate with us and reach out proactively to check in regularly. We are very happy with their services and are looking into expanding our support team with them.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as a cost-effective solution, often highlighting the company's pricing as a key factor in their selection. Positive feedback emphasizes the value received for the cost, with many reviews noting that the service fits within their budgets while delivering high-quality support. For instance, one client remarked on the 'good value for cost,' while another mentioned 'pricing fit our budget.' However, there were isolated instances of dissatisfaction regarding service ownership and efficiency, which impacted the perceived value.
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vilnius, Lithuania

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Vilnius, Lithuania

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects
Reviews mention Easy to work with
The overall sentiment regarding Simply Contact's ease of collaboration is highly positive. Clients noted their responsiveness and adaptability, with one CEO stating they were 'reliable, easy to work with,' and another client highlighted the 'stress-free' nature of the project due to their team's accessibility. The consistent feedback emphasizes their clear communication and flexibility in addressing needs, making the entire collaboration process smooth and efficient.

Multilingual Client Support for Customer Service Provider

4.0 May 16, 2022

We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
Read Full Review

Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
Read Full Review

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

Was this helpful?

Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All Reviews

Select Industry to see insights

Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Growtech

4.9 23 reviews

$1,000+

$50 - $99 / hr

10 - 49

Vilnius, Lithuania

Services provided

70% Sales Outsourcing

20% Email Marketing

10% Business Consulting

Growtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.

See all 23 projects
Reviews mention Flexible
Clients have consistently praised Growtech for its flexibility in adapting to customer needs. One client highlighted their ability to adjust processes based on specific requirements, stating, 'Their flexibility to adjust the process was impressive.' Furthermore, the agency demonstrated a commitment to timely delivery, with targets met and minimal errors. Overall, the sentiment regarding Growtech's flexibility is highly positive, indicating a strong alignment with client expectations.

Sales Outsourcing for Shipping Company

5.0 Nov 16, 2023

The agency is flexible to customer needs and able to adjust the process based on customer requirements. The agency respects commitments: targets were delivered on time and errors were minimal or eliminated instantly. Their flexibility to adjust the process was impressive.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback on Growtech has been overwhelmingly positive. A construction M&A Manager highlighted the company's excellent culture fit and value for cost, achieving over 20 successful meetings from outreach to 50 pre-screened companies. Project management received a perfect score, with timely delivery and effective communication noted as strengths. Clients particularly praised Growtech's impressive conversion rates, indicating strong performance and client satisfaction.
Read 1 Recent Review

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Growtech for their competitive pricing and exceptional value for money. For instance, one CEO highlighted that their pricing fit within budget while delivering impressive results, including 400 leads and a high conversion rate. Another client emphasized the company's commitment to quality service and effective project management at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of Growtech's services.
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Vilnius clients commend Growtech for their comprehensive solutions in sales and marketing, including lead generation, campaign management, and talent sourcing. Their responsiveness, strategic insights, and commitment to delivering results on schedule have earned high praise from local companies seeking effective growth strategies.
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SALT Sales

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Vilnius, Lithuania

Services provided

70% Sales Outsourcing

30% Business Consulting

SALT Sales is a Sales Outsourcing company. The team is based in Vilnius, Lithuania, and their services include Sales Outsourcing and Business Consulting.
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Lava sales

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Vilnius, Lithuania

Services provided

100% Sales Outsourcing

Lava sales, a Sales Outsourcing company, is in Vilnius, Lithuania. The team specializes in Sales Outsourcing.
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Infomedia

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vilnius, Lithuania

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% HR Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Vilnius, Lithuania

Services provided

10% Call Center Services

25% Customer Service Outsourcing

25% Translation +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Vilnius, Lithuania

Saltoniškių g. 9
Vilnius, Lithuania 08105
21 - 30

+370 693 37 346

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Webultra Solution Europe

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Vilnius, Lithuania

Services provided

10% Call Center Services

20% Mobile App Development

20% Web Development +5 services

10% Custom Software Development

10% E-Commerce Development

10% ERP Consulting and SI

10% Search Engine Optimization

10% Social Media Marketing

Webultra Solution Europe is a web development company. They are located in Vilnius, Lithuania. Their team focuses on Web Development and Mobile App Development.
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ARRO Assistance

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vilnius, Lithuania

Services provided

40% Call Center Services

35% Trucking

25% Warehousing & Distribution

Launched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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BPO Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vilnius, Lithuania

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Sales Outsourcing

BPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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Planas Chuliganas

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Vilnius, Lithuania

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 Growtech

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Vilnius Call Center Companies & Voice Services

Growtech

$1,000+

$50 - $99 / hr

10 - 49

Vilnius, Lithuania

Ability to deliver

25.4/40.0

17/20 Reviews

3.2/10 Clients & Experience

5.2/10 Market Presence

Service focus

70% Sales Outsourcing

30% Other

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SALT Sales

$5,000+

$100 - $149 / hr

2 - 9

Vilnius, Lithuania

Ability to deliver

7.4/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.4/10 Market Presence

Service focus

70% Sales Outsourcing

30% Other

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Lava sales

$1,000+

Undisclosed

2 - 9

Vilnius, Lithuania

Ability to deliver

6.7/40.0

0/20 Reviews

1.8/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Sales Outsourcing

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Infomedia

$1,000+

< $25 / hr

50 - 249

Vilnius, Lithuania

Ability to deliver

6.6/40.0

0/20 Reviews

1.4/10 Clients & Experience

5.2/10 Market Presence

Service focus

30% Sales Outsourcing

70% Other

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MakesYouLocal A/S

$1,000+

$50 - $99 / hr

50 - 249

Vilnius, Lithuania

Ability to deliver

9.7/40.0

0/20 Reviews

4.1/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Webultra Solution Europe

$1,000+

< $25 / hr

2 - 9

Vilnius, Lithuania

Ability to deliver

4.7/40.0

0/20 Reviews

0.7/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

90% Other

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ARRO Assistance

Undisclosed

Undisclosed

2 - 9

Vilnius, Lithuania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

60% Other

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BPO Services

Undisclosed

Undisclosed

2 - 9

Vilnius, Lithuania

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Call Center Services

10% Sales Outsourcing

60% Other

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Planas Chuliganas

Undisclosed

Undisclosed

250 - 999

Vilnius, Lithuania

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

25% Sales Outsourcing

50% Other

View Profile Visit Website

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Top Call Center Services & Voice Services in Vilnius

List of the Top Vilnius Call Center Companies & Voice Services

Reviews mention Easy to work with

Multilingual Client Support for Customer Service Provider

Customer Service Outsourcing for AdTech Company

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Support for Smart Home Climate Control Brand

Customer Support Services for R&D Service Provider

Customer Support for Gift & Accessories Brand

Call Center Services for Meditation App

Customer Support Services for B2B Software Development Firm

Technical Support for Analytics Platform

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional results

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Reviews mention Easy to work with

Multilingual Client Support for Customer Service Provider

Customer Service Outsourcing for AdTech Company

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Sales Outsourcing for Shipping Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 1 Vilnius Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties