Top Call Center Services & Voice Services in Vilnius
9 Companies
List of the Top Vilnius Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Great project management
Clients consistently commend Simply Contact for their exceptional project management capabilities. Feedback highlights their timely delivery and responsiveness to client needs, with one CEO noting they 'managed the project well, delivering everything on time as promised.' Another client emphasized their 'outstanding project management,' noting the team's adaptability and clear communication, which made the process 'smooth and stress-free.' Overall, the sentiment reflects high satisfaction with their organizational skills and commitment to client success.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality.
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Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Team players
The overall sentiment regarding SupportYourApp as team players is highly positive. Clients consistently highlight their adaptability and integration into existing processes. For instance, one executive noted the team's immediate responsiveness and integral role in their success, stating, "The Team/Team Lead and Delivery Manager are now an absolutely integral part of our team." Another client emphasized their agents as being "an organic part of our team," showcasing their seamless collaboration and commitment to continuous improvement.-
Business Services for Software Company
5.0 Jan 3, 2023How they are always able to extend our team with the right people.
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Call Center Services for Transportation Service Provider
5.0 Sep 28, 2022The Team/Team Lead and Delivery Manager are now an absolutely integral part of our team and are a major part of our Success. The team understands this and is constantly giving me and our managers feedback which then allows us to pivot and adjust.
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Customer Support for Computer Software Company
5.0 May 28, 2021We do not see SupportYourApp as an outsourced provider. They have very quickly become an organic part of our team. We have established an efficient process of communication via email and Slack, and fully trust both our account manager and agents.
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11 of 14 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Great project management
Clients consistently commend Simply Contact for their exceptional project management capabilities. Feedback highlights their timely delivery and responsiveness to client needs, with one CEO noting they 'managed the project well, delivering everything on time as promised.' Another client emphasized their 'outstanding project management,' noting the team's adaptability and clear communication, which made the process 'smooth and stress-free.' Overall, the sentiment reflects high satisfaction with their organizational skills and commitment to client success.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
Read Full Review -
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality.
Read Full Review -
Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
Read Full Review -
Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
Read Full Review -
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Reviews mention Communicative
The sentiment regarding Growtech's communication is overwhelmingly positive. Clients frequently highlight their 'excellent communication skills' and 'commitment to strong values.' One client noted the CEO's consistent engagement, stating they communicated weekly, while another emphasized the 'proactive approach' and 'clear communication.' Overall, clients appreciate Growtech's responsiveness and dedication, with one remarking that the workflow was 'nice and professional,' leading to minimal need for follow-ups.-
Branding & Lead Generation for B2B Marketing Agency
4.5 Mar 22, 2024I was in touch with the CEO of the company and he talked to me on a weekly basis and when it was required we talked more. I am very pleased with the level of communication. Above the great communication, the results are unbelievable.
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Email Marketing for ERP Development Company
5.0 Oct 25, 2023Delivered on time; responded immediately. We appreciated their proactive approach, clear communication, and innovative tools.
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Lead Generation Services for AdTech Company
5.0 Jan 17, 2023The workflow was nice and professional, they gave daily updates about the progress so there was very little need to follow up or worry. Communication, pro-activeness, dedication to the client.
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Lead Generation for Solar Tech Solutions Provider
4.5 Dec 4, 2022Everything was great. The communication is on the spot, very responsible Team and proved their extra-mile attitude. Working with GrowTech is extremely easy to create predictable sales process.
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Email Mktg & Outreach Strategy for LinkedIn Mktg Agency
5.0 Jan 24, 2025Excellent communication skills, a commitment to strong values, and a genuine drive to support the growth of other companies.
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Industry Experience
Growtech has garnered positive feedback across various industries, including Retail, IT Services, Advertising & Marketing, Consulting, and Construction. Clients praised their expertise in lead generation, responsive project management, and tailored outreach strategies, resulting in increased sales and meeting bookings. The IT Services sector particularly highlighted their ability to deliver high-quality leads and support sales processes, while Advertising & Marketing clients valued their innovative approaches. Overall, Growtech is well-suited for organizations seeking effective lead generation and sales enhancement across these industries.
Read All ReviewsSelect Industry to see insights
Retail IT Services Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology ConstructionWas this helpful?
More responsive than most other service providers
Get in TouchGrowtech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Vilnius clients commend Growtech for their comprehensive solutions in sales and marketing, including lead generation, campaign management, and talent sourcing. Their responsiveness, strategic insights, and commitment to delivering results on schedule have earned high praise from local companies seeking effective growth strategies.Read Local ReviewsWas this helpful?
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$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Services provided
70% Sales Outsourcing30% Business ConsultingSALT Sales is a Sales Outsourcing company. The team is based in Vilnius, Lithuania, and their services include Sales Outsourcing and Business Consulting.
Read more -
$1,000+Undisclosed2 - 9Vilnius, Lithuania
Services provided
100% Sales OutsourcingLava sales, a Sales Outsourcing company, is in Vilnius, Lithuania. The team specializes in Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing15% Back Office Outsourcing +2 services15% HR Outsourcing10% Finance & Accounting Outsourcing (FAO)Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.
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$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Vilnius, Lithuania
Saltoniškių g. 9
Vilnius, Lithuania 0810521 - 30
+370 693 37 346
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$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Services provided
10% Call Center Services20% Mobile App Development20% Web Development +5 services10% Custom Software Development10% E-Commerce Development10% ERP Consulting and SI10% Search Engine Optimization10% Social Media MarketingWebultra Solution Europe is a web development company. They are located in Vilnius, Lithuania. Their team focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
40% Call Center Services35% Trucking25% Warehousing & DistributionLaunched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.
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List of the Top 1 Vilnius Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Ability to deliver
25.2/40.016.8/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+Undisclosed2 - 9Vilnius, Lithuania
Ability to deliver
6.7/40.00/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other
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