Top Call Center Services & Voice Services in Vilnius
10 Companies
List of the Top Vilnius Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Proactive
Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 82 projectsSupportYourApp is a provider of Contact Center Services, specializing in Customer Support Services including Inbound Call Center and Telephonic Support. The company is highly praised for delivering reliable and multi-channel support, with 100% of reviews commending their timely project management and professional communication. Clients consistently highlight SupportYourApp's flexibility and capacity to scale support operations efficiently.
Reviews mention Efficient
Clients consistently highlight the efficiency of SupportYourApp, noting their ability to deliver timely responses and resolve issues quickly. One client praised the team's smooth project management and rated their responsiveness as a 9 out of 10. Another emphasized the seamless integration and fast ramp-up of agents. Overall, feedback reflects a strong sentiment of satisfaction, with multiple clients appreciating the proactive communication and the minimal effort required on their part for issue resolution.-
Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023We had an in-house team previously and they were excellent, so we were concerned that an outsourced team wouldn't have the depth of experience required - however, they have maintained the excellent level of user feedback we were getting before, and are always being complimented by customers on how quickly and efficiently they resolve issues. This has enabled us to free up the previous in-house team members to take on other roles in the business, so a massive win-win.
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Support for Video-Based Health & Wellness Monitor
5.0 Nov 15, 2021It is very efficient. The team and our Delivery Manager are always ready to help us. We are also very open to the team asking for our expertise. We are very glad to help them out any way we can, and they are very eager to learn new things and become better for our customers.
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Customer Support Services for SaaS Company
4.5 Aug 5, 2021Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.
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BPO Services for Marketing Platform
5.0 May 5, 2021We see more and more positive reviews from customers regarding not only the speed but also the efficiency of our team! It is now very effective - we found our common ground in order to have both sections happy!
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Presales & Customer Support for AI Language Platform
5.0 Apr 15, 2020Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
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9 of 12 reviews are 5 stars2 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
Recent client feedback on SupportYourApp reveals a polarized sentiment. While some clients commend the team for their responsiveness, operational excellence, and ability to effectively manage customer support, others express dissatisfaction with service quality and ownership. Notably, one client reported an increase in resolved tickets from 15 to 40 per month, while another criticized the lack of accountability, stating the service led to increased internal workload. Overall, the company demonstrates strong project management but requires improvements in consistency and proactive communication.Was this helpful?
Industry Experience
SupportYourApp has received positive feedback across diverse industries, including Information Technology, Retail, Financial Services, and Education. Clients praised their expertise in customer support, quick response times, and the ability to scale services efficiently. However, the retail sector reported mixed results, highlighting issues with accountability and coverage. Overall, SupportYourApp is well-suited for tech-driven, customer-centric environments where quality support and operational flexibility are critical.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Proactive
Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
Read Full Review -
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
Read Full Review -
Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Reviews mention Creative
Clients have expressed high satisfaction with Growtech's creative approach and responsiveness. One client noted, 'It was most impressive how creative and willing to listen they were,' highlighting their ability to adapt and innovate. Overall sentiment reflects a positive experience, with clients appreciating the company's alignment with their values and effective communication throughout the project.-
Lead Generation for Cybersecurity Products Company
5.0 Sep 2, 2024It was most impressive how creative and willing to listen they were.
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Lead Generation for AI-based Creative Analytics Company
4.5 May 8, 2023They think outside the box.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Growtech for their competitive pricing and exceptional value for money. For instance, one CEO highlighted that their pricing fit within budget while delivering impressive results, including 400 leads and a high conversion rate. Another client emphasized the company's commitment to quality service and effective project management at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of Growtech's services.Was this helpful?
More responsive than most other service providers
Get in TouchGrowtech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Vilnius clients commend Growtech for delivering comprehensive solutions in sales and marketing, including lead sourcing, campaign execution, and process optimization. They appreciate the company's responsiveness, innovative tools, and commitment to client growth, ensuring effective project management and impactful results.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Services provided
45% Sales Outsourcing25% Demand Generation Marketing20% Email Marketing +1 service10% Social Media MarketingSee all 2 projectsIntellara is a technology solutions provider specializing in CRM integration and AI chatbot development. The company is praised for its technical precision and seamless workflow integration, with 100% of feedback highlighting timely delivery and effective communication. Their expertise in AI and CRM systems, coupled with a strong cultural fit, makes them a preferred partner.
Reviews mention Communicative
Intellara is commended for its exceptional communication skills, with clients noting their responsiveness and timely updates. One project lead emphasized that they were 'very helpful and very fast with replies,' while the CEO of another client highlighted 'clear communication' throughout the project. Overall, the sentiment is highly positive, with clients appreciating the consistent and effective communication that facilitated successful project outcomes.-
Email Workflow & CRM Integration for Tutoring Marketplace
5.0 Oct 15, 2025The project was managed smoothly, deadlines were met, and communication was clear throughout. They were responsive and adjusted quickly to our needs. Everything was delivered as planned, and communication stayed consistent throughout.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Metrichain indicate a high level of client satisfaction, highlighting their effective project management and technical precision. Clients appreciated the seamless integration of systems and improved automation efficiency. One CEO noted, 'The project was managed smoothly, deadlines were met, and communication was clear.' Overall, feedback suggests that Metrichain is a reliable partner, delivering on objectives without major issues.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Intellara’s strong value for money, noting their 'good value for cost' and the effectiveness of their solutions. One client remarked on the 'great culture fit' and how the company delivered projects on time while maintaining clear communication. Overall sentiment indicates high satisfaction with the cost relative to the quality of service, as evidenced by successful outcomes and efficient project management.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients in Vilnius commend Briskhaus for their expertise in automating workflows and system integrations, ensuring smooth lead management. Their ability to meet deadlines and adapt quickly underscores their strong technical capabilities and professional approach.Read Local ReviewsWas this helpful?
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$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Services provided
70% Sales Outsourcing30% Business ConsultingSALT Sales is a Sales Outsourcing company. The team is based in Vilnius, Lithuania, and their services include Sales Outsourcing and Business Consulting.
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$1,000+Undisclosed2 - 9Vilnius, Lithuania
Services provided
100% Sales OutsourcingLava sales, a Sales Outsourcing company, is in Vilnius, Lithuania. The team specializes in Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing15% Back Office Outsourcing +2 services15% HR Outsourcing10% Finance & Accounting Outsourcing (FAO)Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.
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$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Vilnius, Lithuania
Saltoniškių g. 9
Vilnius, Lithuania 0810521 - 30
+370 693 37 346
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$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Services provided
10% Call Center Services20% Mobile App Development20% Web Development +5 services10% Custom Software Development10% E-Commerce Development10% ERP Consulting and SI10% Search Engine Optimization10% Social Media MarketingWebultra Solution Europe is a web development company. They are located in Vilnius, Lithuania. Their team focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
40% Call Center Services35% Trucking25% Warehousing & DistributionLaunched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.
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List of the Top 2 Vilnius Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Ability to deliver
25.2/40.016.8/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Vilnius, Lithuania
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+Undisclosed2 - 9Vilnius, Lithuania
Ability to deliver
6.7/40.00/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other
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