Top Call Center Services & Voice Services in Vilnius
2 Leaders 9 Contenders
11 Companies
List of the Top Vilnius Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Easy to work with
Simply Contact has received positive feedback for being easy to work with, as highlighted in multiple reviews. Clients noted their responsiveness and flexibility, with one mentioning that the team was always easy to reach and made necessary adjustments promptly. Another client appreciated their quick adaptation to specific processes and needs, stating that the project was stress-free due to clear communication. Overall, Simply Contact's reliability and ability to maintain a professional tone contributed to a smooth collaboration.-
Multilingual Client Support for Customer Service Provider
4.0 May 16, 2022We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
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Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.
Reviews mention Meets deadlines
SupportYourApp consistently meets deadlines, demonstrating strong project management capabilities. Clients have praised their timely responses and proactive communication. One client highlighted that SupportYourApp's team is well-organized and consistently delivers expected outcomes on time, while another noted their ability to meet deadlines without reminders. Overall, the sentiment regarding their punctuality and reliability is highly positive, with no reported issues related to missed deadlines.-
Customer Support Services for IT Company
5.0 Jul 22, 2025I found working with SupportYourApp management a great experience - very proactive, always timely response, great ability to deliver expected outcome and very pleasant to talk to.
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Customer Service Outsourcing for Enterprise Health Platform
5.0 Mar 20, 2026The team demonstrates strong project management capabilities, with clear planning, structured follow-ups, and proactive communication. They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams. Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Easy to work with
Simply Contact has received positive feedback for being easy to work with, as highlighted in multiple reviews. Clients noted their responsiveness and flexibility, with one mentioning that the team was always easy to reach and made necessary adjustments promptly. Another client appreciated their quick adaptation to specific processes and needs, stating that the project was stress-free due to clear communication. Overall, Simply Contact's reliability and ability to maintain a professional tone contributed to a smooth collaboration.-
Multilingual Client Support for Customer Service Provider
4.0 May 16, 2022We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
Read Full Review -
Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Industry Experience
Growtech has demonstrated expertise across various industries including construction, retail, advertising & marketing, logistics, and IT. Clients praised their effective outreach strategies, high conversion rates, and ability to deliver measurable results, with notable strengths in lead generation and sales support. Overall sentiment is positive, highlighting Growtech's adaptability, strong communication, and value for cost, making them a suitable partner for companies seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Retail Other Industry Consulting Advertising & marketing Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remarked on Growtech's competitive pricing and excellent value for money. Feedback highlighted that their costs fit within budget constraints while delivering impressive outcomes, such as generating hundreds of leads and scheduling numerous meetings. One client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They delivered beyond what was agreed.' Overall, sentiment regarding cost-effectiveness and value was overwhelmingly positive across multiple reviews.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Vilnius-based clients praise GrowTech for targeted lead generation, prospect research, and sales support. Reviewers cite outcomes including 30 meetings in two months, 10 new customers, and a curated list of 500 agencies, alongside timely delivery and proactive communication.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services10% Back Office Outsourcing10% Benefits Administration +7 services10% Customer Service Outsourcing10% Market Research10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Social Media Marketing10% StaffingSee all 1 projectsEuropino is a staffing and recruitment agency known for efficiently matching external talent to client needs. Overall feedback is highly positive, with 100% of reviewers praising their effective processes and timely delivery. One suggestion for improvement is optimizing equipment delivery for newly hired personnel.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Europino has received positive feedback for its efficient talent acquisition services, demonstrating a notable improvement in project efficiency, with ticket handling times reduced from five days to five hours. Clients appreciate the company's strong internal processes and timely project management, highlighting effective communication throughout the engagement. However, there is a suggestion for improvement regarding the optimization of equipment delivery for hired personnel.Was this helpful?
Industry Experience
Europino has demonstrated expertise across various industries, particularly excelling in the SaaS sector focused on GxP and temperature compliance. Feedback indicates that their strengths lie in efficient talent acquisition, with notable improvements in project timelines and communication. Clients reported enhanced operational efficiency, with significant reductions in processing times. Overall sentiment reflects a positive impression of Europino's internal processes and project management capabilities, making them a strong candidate for companies seeking reliable support in similar sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Europino is perceived as providing good value for money, particularly noted for their efficiency in sourcing external talent quickly. One client highlighted that the hiring process was seamless, significantly improving their operational efficiency from 5 days to 5 hours. Overall, clients appreciate Europino's strong internal processes and timely project management, indicating a favorable sentiment regarding their pricing relative to the quality of service delivered.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Services provided
70% Sales Outsourcing30% Business ConsultingSALT Sales is a Sales Outsourcing company. The team is based in Vilnius, Lithuania, and their services include Sales Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing15% Back Office Outsourcing +2 services15% HR Outsourcing10% Finance & Accounting Outsourcing (FAO)Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.
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$1,000+Undisclosed2 - 9Vilnius, Lithuania
Services provided
20% Call Center Services20% Email Marketing20% Market Research +2 services20% Marketing Strategy20% Sales OutsourcingLava Fundraising is a Sales Outsourcing company launched in 2022. Their services include Sales Outsourcing and Market Research.
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$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Market Research10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Other Digital MarketingMakesYouLocal A/S is a Customer Service Outsourcing company. Their team is headquartered in København, Denmark and Vilnius, Lithuania and specializes in Customer Service Outsourcing and
Read moreSee All Locations (3)Vilnius, Lithuania
Saltoniškių g. 9
Vilnius, Lithuania 0812621 - 30
+370 693 37 346
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
40% Call Center Services35% Trucking25% Warehousing & DistributionLaunched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Services provided
10% Call Center Services20% Mobile App Development20% Web Development +5 services10% Custom Software Development10% E-Commerce Development10% ERP Consulting and SI10% Search Engine Optimization10% Social Media MarketingWebultra Solution Europe is a web development company. They are located in Vilnius, Lithuania. Their team focuses on Web Development and Mobile App Development.
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$1,000+$50 - $99 / hr2 - 9Vilnius, Lithuania
Services provided
10% Call Center Services50% Sales Outsourcing30% Direct Marketing +1 service10% Business ConsultingHeading Partner is a Sales Outsourcing company. They were established in 2026, and their services include Sales Outsourcing and Direct Marketing.
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UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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List of the Top 2 Vilnius Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Ability to deliver
23.5/40.016.4/20 Reviews3.2/10 Clients & Experience3.9/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Vilnius, Lithuania
Ability to deliver
16.6/40.013.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Ability to deliver
5.5/40.00/20 Reviews2.1/10 Clients & Experience3.4/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience3.9/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+Undisclosed2 - 9Vilnius, Lithuania
Ability to deliver
4.8/40.00/20 Reviews1.8/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Ability to deliver
8.3/40.00/20 Reviews4.1/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Ability to deliver
3.7/40.00/20 Reviews0.7/10 Clients & Experience3/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr2 - 9Vilnius, Lithuania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
10% Call Center Services50% Sales Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other
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