Top Call Center Services & Voice Services in Vilnius
2 Leaders 8 Contenders
10 Companies
List of the Top Vilnius Call Center Companies & Voice Services
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Featured
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$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Innovative
Simply Contact has received positive feedback regarding its innovative approach to customer service. Clients have highlighted the company's remarkable adaptability and its ability to tailor solutions to specific needs. One client noted a significant 35% increase in positive customer feedback due to Simply Contact's proactive and innovative strategies. Overall, the sentiment reflects satisfaction with their unique methods and effective service delivery, indicating that Simply Contact stands out for its innovative solutions in enhancing customer support.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Unique expertise
Clients have consistently praised SupportYourApp for their unique expertise, particularly in specialized fields such as medical support. One client highlighted the presence of a support agent with outstanding knowledge in the medical field, which significantly enhanced customer interactions. Overall, feedback reflects a strong sentiment of satisfaction, emphasizing the company's dedication and tailored services that meet specific client needs.-
Customer Support Services for B2C IT company
5.0 Dec 26, 2022The most impressive aspect of SupportYourApp is their approach to team training. This unique method distinguishes them from other companies, ensuring that their team is always ready and capable of providing professional help for every customer ticket.
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Call Center Services for B2C Nutritional Product Company
4.5 Nov 7, 2022I am particularly impressed by their extensive expertise in the field of customer support. Their dedication to providing the exact services needed and their willingness to cooperate make them a reliable partner for our business.
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Customer Support for Tech Startup
5.0 Nov 10, 2020SupportYourApp developed expertise in our product within the first few weeks. Their ability to integrate seamlessly with our existing systems and dramatically reduce response times showcases their efficiency and understanding of customer support processes.
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3 of 4 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SupportYourApp has received positive feedback in recent reviews, highlighting their effective project management and responsiveness. Clients praised their ability to enhance operational efficiency, with one noting a significant increase in ticket resolution from 15 to 40 per month. Another client emphasized the seamless integration of SupportYourApp's team, which allowed for a focused internal team. Overall sentiment reflects high satisfaction with their services, with no significant areas for improvement identified by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr250 - 999Serves Vilnius, LithuaniaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Innovative
Simply Contact has received positive feedback regarding its innovative approach to customer service. Clients have highlighted the company's remarkable adaptability and its ability to tailor solutions to specific needs. One client noted a significant 35% increase in positive customer feedback due to Simply Contact's proactive and innovative strategies. Overall, the sentiment reflects satisfaction with their unique methods and effective service delivery, indicating that Simply Contact stands out for its innovative solutions in enhancing customer support.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
Read Full Review
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Vilnius, LithuaniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
Reviews mention Professional
Clients consistently highlight Growtech's professionalism and work ethic as key strengths. One client noted their ability to exceed expectations and maintain transparent communication throughout the project, stating, 'They went beyond what was agreed' and 'They were always available for questions.' Overall, the sentiment reflects a strong appreciation for Growtech's commitment to delivering quality results and maintaining a professional demeanor.-
Lead Generation for Sales Coaching Company
5.0 Sep 5, 2024Growtech's professionalism and work ethic were most impressive. They kept me in the loop with progress at all times. Things were done on time, and they delivered when they said it would be.
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Industry Experience
Growtech has demonstrated expertise across various industries including construction, retail, advertising & marketing, logistics, and IT. Clients praised their effective outreach strategies, high conversion rates, and ability to deliver measurable results, with notable strengths in lead generation and sales support. Overall sentiment is positive, highlighting Growtech's adaptability, strong communication, and value for cost, making them a suitable partner for companies seeking growth in diverse sectors.
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Retail Other Industry Consulting Advertising & marketing Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction IT ServicesWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Vilnius-based clients commend GrowTech for their strategic approach to sales, marketing, and outreach efforts. They appreciate the company's proactive communication, tailored solutions, and consistent delivery of impactful outcomes such as lead growth, customer engagement, and process implementation across complex projects.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services10% Back Office Outsourcing10% Benefits Administration +7 services10% Customer Service Outsourcing10% Market Research10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Social Media Marketing10% StaffingSee all 1 projectsEuropino is a staffing and recruitment agency known for efficiently matching external talent to client needs. Overall feedback is highly positive, with 100% of reviewers praising their effective processes and timely delivery. One suggestion for improvement is optimizing equipment delivery for newly hired personnel.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Europino has received positive feedback for its efficient talent acquisition services, demonstrating a notable improvement in project efficiency, with ticket handling times reduced from five days to five hours. Clients appreciate the company's strong internal processes and timely project management, highlighting effective communication throughout the engagement. However, there is a suggestion for improvement regarding the optimization of equipment delivery for hired personnel.Was this helpful?
Industry Experience
Europino has demonstrated expertise across various industries, particularly excelling in the SaaS sector focused on GxP and temperature compliance. Feedback indicates that their strengths lie in efficient talent acquisition, with notable improvements in project timelines and communication. Clients reported enhanced operational efficiency, with significant reductions in processing times. Overall sentiment reflects a positive impression of Europino's internal processes and project management capabilities, making them a strong candidate for companies seeking reliable support in similar sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Europino is perceived as providing good value for money, particularly noted for their efficiency in sourcing external talent quickly. One client highlighted that the hiring process was seamless, significantly improving their operational efficiency from 5 days to 5 hours. Overall, clients appreciate Europino's strong internal processes and timely project management, indicating a favorable sentiment regarding their pricing relative to the quality of service delivered.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Services provided
70% Sales Outsourcing30% Business ConsultingSALT Sales is a Sales Outsourcing company. The team is based in Vilnius, Lithuania, and their services include Sales Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing15% Back Office Outsourcing +2 services15% HR Outsourcing10% Finance & Accounting Outsourcing (FAO)Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.
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$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Vilnius, Lithuania
Saltoniškių g. 9
Vilnius, Lithuania 0810521 - 30
+370 693 37 346
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$1,000+Undisclosed2 - 9Vilnius, Lithuania
Services provided
20% Call Center Services20% Email Marketing20% Market Research +2 services20% Marketing Strategy20% Sales OutsourcingLava Fundraising is a Sales Outsourcing company launched in 2022. Their services include Sales Outsourcing and Market Research.
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$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Services provided
10% Call Center Services20% Mobile App Development20% Web Development +5 services10% Custom Software Development10% E-Commerce Development10% ERP Consulting and SI10% Search Engine Optimization10% Social Media MarketingWebultra Solution Europe is a web development company. They are located in Vilnius, Lithuania. Their team focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
40% Call Center Services35% Trucking25% Warehousing & DistributionLaunched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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List of the Top 2 Vilnius Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Ability to deliver
25/40.016.6/20 Reviews3.2/10 Clients & Experience5.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Vilnius, Lithuania
Ability to deliver
17.6/40.013.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+Undisclosed2 - 9Vilnius, Lithuania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Vilnius, Lithuania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other
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